What is wrong with Huawei - Huawei P9 Plus Questions & Answers

VIE-L09C432
Still no OTA or HiSuite update.
B170
Android Security patch: June 2016 !!!!!
Love the phone but i think this is my first and last phone from Huawei.

masze said:
VIE-L09C432
Still no OTA or HiSuite update.
B170
Android Security patch: June 2016 !!!!!
Love the phone but i think this is my first and last phone from Huawei.
Click to expand...
Click to collapse
Same over here, first and last, to expensive device for few or almost non OTA or full update and over all very bad support.

Sipi1302 said:
Same over here, first and last, to expensive device for few or almost non OTA or full update and over all very bad support.
Click to expand...
Click to collapse
I have C432 as well but with B181 with EMUI 4.1.1 OTA

I flashed C432 a few days ago and the OTA updates stopped in B170. I guess it depends on the region, in which region are you @Winterwolfbe?

Zaktadriel said:
I flashed C432 a few days ago and the OTA updates stopped in B170. I guess it depends on the region, in which region are you @Winterwolfbe?
Click to expand...
Click to collapse
Update the app Hicare and then find the update

Zaktadriel said:
I flashed C432 a few days ago and the OTA updates stopped in B170. I guess it depends on the region, in which region are you @Winterwolfbe?
Click to expand...
Click to collapse
I live in Belgium... Updates doesn't seem to happen fast but we seem to get them. I friend of mine has a even later version on his p9 lite, stil no EMUI 5/Nougat though.

Alex91Sc said:
Update the app Hicare and then find the update
Click to expand...
Click to collapse
I a have both Hicare apps and nothing lol

Zaktadriel said:
I a have both Hicare apps and nothing lol
Click to expand...
Click to collapse
You also have an id Huawei?
The 5.0.1.302 version is only for emui 5!

Alex91Sc said:
You also have an id Huawei?
The 5.0.1.302 version is only for emui 5!
Click to expand...
Click to collapse
Yes, I have one. That's why I thought it was strange. I'm gonna try to create an European account and log in with it.

Zaktadriel said:
Yes, I have one. That's why I thought it was strange. I'm gonna try to create an European account and log in with it.
Click to expand...
Click to collapse
Select Italy as a nation, let me know, to me after updating Hicare he appeared ota

Alex91Sc said:
Select Italy as a nation, let me know, to me after updating Hicare he appeared ota
Click to expand...
Click to collapse
I can't create an European ID. I'm even using proxies from Europe and the page detects Hong Kong as country lol I'm stuck with no European countries

I dont get any OTA when change to ITA.
This blows!

I'm living in switzerland (europe-model C432) and changed the country to italy. no update

Yeah that's a big problem I see with huawei even though I'm loving the phone and it's camera. Security updates are super important !

austriker27 said:
Yeah that's a big problem I see with huawei even though I'm loving the phone and it's camera. Security updates are super important !
Click to expand...
Click to collapse
agree!
If they wanna take the market fight with Sammy and others they need to f***ing stepping up the updates cross models.

I update from version VIE-L09C432B170 to VIE-L09C432B181, I had to just update Hicare. Then I am going to update me appeared the update now. I would not know how to help you. One solution is to find the files for dload VIE-L09C432B181
Update :
1 - Download this zip fit into sd card in the folder dload
2 - Turn off the phone
3 - Press both volume up/down and power

masze said:
agree!
If they wanna take the market fight with Sammy and others they need to f***ing stepping up the updates cross models.
Click to expand...
Click to collapse
Yup! Totally! Ive been using the latest BlackBerry android devices which have the fastest android Updates besides Google phones.

Alex91Sc said:
I update from version VIE-L09C432B170 to VIE-L09C432B181, I had to just update Hicare. Then I am going to update me appeared the update now. I would not know how to help you. One solution is to find the files for dload VIE-L09C432B181
Update :
1 - Download this zip fit into sd card in the folder dload
2 - Turn off the phone
3 - Press both volume up/down and power
Click to expand...
Click to collapse
co'z can we update manually but that is not the point of this thread.

Hi,
Today they replied in facebook.

shuhail said:
Hi,
Today they replied in facebook.
Click to expand...
Click to collapse
...and what model is that?

Related

No updates on device

Hey
I bought a P9 few days ago and I found that it runs a security patch from July 2016. However when I check for updates on the updater l, no new updates could will be found. How can I know if my bootloader is unlocked?
Model : EVA - L19
udamster said:
Hey
I bought a P9 few days ago and I found that it runs a security patch from July 2016. However when I check for updates on the updater l, no new updates could will be found. How can I know if my bootloader is unlocked?
Model : EVA - L19
Click to expand...
Click to collapse
your build number ?
udamster said:
Hey
I bought a P9 few days ago and I found that it runs a security patch from July 2016. However when I check for updates on the updater l, no new updates could will be found. How can I know if my bootloader is unlocked?
Model : EVA - L19
Click to expand...
Click to collapse
its same for me.. no updates when using the built-in updater ( settings - updater ). HiCare used to show an option for downloading B360 firmware, but now even that is gone.
Same problem here, no update yet, EVA-L09C432B182?????
Is there any option to delete HiCare data or something like that to accelerate the update finding process?
spring80 said:
your build number ?
Click to expand...
Click to collapse
eva-l19c636b170
Brontok said:
its same for me.. no updates when using the built-in updater ( settings - updater ). HiCare used to show an option for downloading B360 firmware, but now even that is gone.
Click to expand...
Click to collapse
Same here no OS updates in hicare app.
I saw some P9 Devices got EMUI 4.1.1 Also . Mine still runs on 4.1
Mine too. So I have to manual update to B361.
tuilakhang said:
Mine too. So I have to manual update to B361.
Click to expand...
Click to collapse
Is it by using the Hauwei Updater 2.0? I checked for firmware on that and it listed eva-L19c636b170 as the latest.
I'm running using l19 c185b220 and still no updates to Android N; any idea when will I be receiving it?
AlyMD said:
I'm running using l19 c185b220 and still no updates to Android N; any idea when will I be receiving it?
Click to expand...
Click to collapse
Same question.
Sent from my EVA-L19 using Tapatalk
well im still on emui 4.1.1
I though that its region depended, but I was in Poland and Spain and still no update from hicare, updater setting or even PC Hisuit.
Im not in a mood for forced update(after all those years with moding, now i just want stable official ROM and i root device just to change DPI that is WAY to big in every device) so im still with eva-l09c432b182.
udamster said:
I saw some P9 Devices got EMUI 4.1.1 Also . Mine still runs on 4.1
Click to expand...
Click to collapse
I'm using EVA-L19 and, my phone updated itself to EMUI 4.1.2 a week ago.
kaanduman said:
I'm using EVA-L19 and, my phone updated itself to EMUI 4.1.2 a week ago.
Click to expand...
Click to collapse
What's your build number?
udamster said:
What's your build number?
Click to expand...
Click to collapse
C185B220
kaanduman said:
C185B220
Click to expand...
Click to collapse
Is there anyone who recieved update to emui 5 via OTA/HiCare form C185B220 ?
I am also stuck on this version (I bought my phone in Dubai, but I'm usiong it in Europe. I hope this is not network operator fault).

Oreo has arrived for the chinnese models

Today but with quota limitations
I tried updating with firmware finder but it gives authentication error. Actually it arrived way before today. The date on ff shows 20-10-2017. It's just that the it shows as MHA-AL00 instead of MHA-AL00C00. So anyone got a trick to update to this new firmware.
---------- Post added at 04:39 AM ---------- Previous post was at 04:01 AM ----------
In firmware finder instead of AL00C00 type MHA-AL00 . U will get the list of updates. See if you can make it work.
Astra1 said:
In firmware finder instead of AL00C00 type MHA-AL00 . U will get the list of updates. See if you can make it work.
Click to expand...
Click to collapse
To anyone who missed update cause quote is full.
You can search in FF model MHA-330 (not MHA-AL00 in this case)
Huawei is pushing number 103199 via HiCare.
Doesn't know ability of authentication (I have C636 region)
Tried the one u mentioned but still get the authentication error.
Found Oreo for the C567 us model on firmware finder, (MHA-L29 8.0.0.321 (C567)) but can't install it due to it "not being authorized". It's official and not a beta, but since it hasn't been authorized by Huawei, system update won't install the update, any clue on how to get around this without rooting or installing twrp? Or should I just be patient and wait on this update to be authorized and be rolled out to the us mate 9?
revjamescarver said:
Found Oreo for the C567 us model on firmware finder, (MHA-L29 8.0.0.321 (C567)) but can't install it due to it "not being authorized". It's official and not a beta, but since it hasn't been authorized by Huawei, system update won't install the update, any clue on how to get around this without rooting or installing twrp? Or should I just be patient and wait on this update to be authorized and be rolled out to the us mate 9?
Click to expand...
Click to collapse
Have you tried it through eRecovery?
revjamescarver said:
Found Oreo for the C567 us model on firmware finder, (MHA-L29 8.0.0.321 (C567)) but can't install it due to it "not being authorized". It's official and not a beta, but since it hasn't been authorized by Huawei, system update won't install the update, any clue on how to get around this without rooting or installing twrp? Or should I just be patient and wait on this update to be authorized and be rolled out to the us mate 9?
Click to expand...
Click to collapse
How do you know it's not beta?
Because it's already rolled out on the east coast
ante0 said:
How do you know it's not beta?
Click to expand...
Click to collapse
Because it has already rolled out to the east coast through the official "update device" in settings. I'm still waiting on it to show up for me. (Beta versions of the firmware have "log" at the end of the build number).
revjamescarver said:
Because it has already rolled out to the east coast through the official "update device" in settings. I'm still waiting on it to show up for me. (Beta versions of the firmware have "log" at the end of the build number).
Click to expand...
Click to collapse
I wonder what's up with Huawei and the US...
You never get any updates for C567.
You get official Oreo first (If it now is official), but 8.0.0.321 is the first beta uploaded, with security patch 2017-10-05.
I hope they update it for you immediately.
SmartPhonesFan said:
Hey guyyz I have MHA-L29 C636 B188
How to install Orero ? Android 8 ?
I didn't get anything yet .. This is apparently Taiwan version
Click to expand...
Click to collapse
HWOTA or wait for release, only beta is out now.
SmartPhonesFan said:
How can I HOTA? I was messing with proxy ant it said no internet connection on HiSuite.. any ideas?
Click to expand...
Click to collapse
https://forum.xda-developers.com/mate-9/how-to/guide-mate-9-flash-update-package-t3593108
You'll need to unlock bootloader for that one.
Alternative is paid services or apply for beta.
SmartPhonesFan said:
I've checked it and damn I have no idea what he is saying :laugh:
unzip,rename , change folder , oommgg ...
And cannot find android 8 update .zip
Click to expand...
Click to collapse
Then you should wait for release.
SmartPhonesFan said:
Yeah I will ... seen video dat guy reverting back to android 7 had issues with 8
https://www.youtube.com/watch?v=wZ9BvOcoegQ
Click to expand...
Click to collapse
I'm not sure what firmware he added to HWOTA8, because you're supposed to download and add it yourself.
SmartPhonesFan said:
I dodn't followe dhim.. just searched... better is wait..
Click to expand...
Click to collapse
It was just loud thoughts from me
have offical 8.0 for c635 and c567???
SmartPhonesFan said:
C636 I have
Click to expand...
Click to collapse
The rom also log k?
SmartPhonesFan said:
What?
Click to expand...
Click to collapse
If the beta is the log, should ask you the latest rom of c636 log k?
dungtienkm said:
If the beta is the log, should ask you the latest rom of c636 log k?
Click to expand...
Click to collapse
Latest C636 Oreo is log, yes.
ante0 said:
Latest C636 Oreo is log, yes.
Click to expand...
Click to collapse
Noticed a new version of MHA-L29 8.0.0.321 (C636log) 21-11-2017 has been released but I'm unsure what the difference is from the same version/build number released on 20-10-2017? I did a full wipe and flashed the newer 21-11 version but Google security updates are still listed as 5 October.
http://pro-teammt.ru/firmware-databa...irmware_page=0
It is still a log.
How to turn off notifications in the status bar send report in this log.
And In this log your battery is good??

BLA-L29 8.0.0.127 (c432) OTA is rolling out

It looks like the B127 OTA is rolling out and it's confirmed by a Mate 10 pro (c432) owner from Italy.
Let's hope that my B126 rebranded with FunkyHuawei will also take this OTA!
Pretoriano80 said:
It looks like the B127 OTA is rolling out and it's confirmed by a Mate 10 pro (c432) owner from Italy.
Let's hope that my B126 rebranded with FunkyHuawei will also take this OTA!
Click to expand...
Click to collapse
I got it too, in romania
smilirulz said:
I got it too, in romania
Click to expand...
Click to collapse
Thanks for the confirmation! Can you please post a screenshot of the "About" screen (obscuring the IMEI, serial and other sensitive stuff, of course)?
Sure
127a is also available from Funky. I tried it, however, VoLTE and VoWiFi not working for my provider here in Austria, whereas with 126 they worked fine. The settings are there in menu and turned on, just not working.
mideg said:
127a is also available from Funky. I tried it, however, VoLTE and VoWiFi not working for my provider here in Austria, whereas with 126 they worked fine. The settings are there in menu and turned on, just not working.
Click to expand...
Click to collapse
I know FunkyHuawei also has the 127a,but they said OTA's will work just fine, so i would like to test that.
But so far, still no sign of this update on my device.
I didn't get it yet either. Let's just be patient and hope that it get's to our phones quickly
DNFDD said:
I didn't get it yet either. Let's just be patient and hope that it get's to our phones quickly
Click to expand...
Click to collapse
Rebranded or original?
no Update unbranded phone in Germany
Pretoriano80 said:
Rebranded or original?
Click to expand...
Click to collapse
Original BLA-L29 in Germany
DNFDD said:
Original BLA-L29 in Germany
Click to expand...
Click to collapse
Ok, thanks! There's still hope, than! [emoji23]
Not yet available in the Netherlands
Got 127 today in Switzerland, and VoLTE and WiFi Calling both still work.
Just updated to .127 via FirmwareFinder.
I used this one: BLA-L09 8.0.0.127a(C432),BLA-L29 8.0.0.127a(C432) / FullOTA-MF / update via In-App-Proxy
Hopefully .127 fixes the wifi issues...
The update fixes the freezing issue then watching a YouTube video and receiving a message on FB \o/
X3R0 said:
Just updated to .127 via FirmwareFinder.
I used this one: BLA-L09 8.0.0.127a(C432),BLA-L29 8.0.0.127a(C432) / FullOTA-MF / update via In-App-Proxy
Hopefully .127 fixes the wifi issues...
Click to expand...
Click to collapse
Sorry for noob qestion but im new in Huawei,i saw the update in firmware finder does i need to do any specific steps or just need to download and instal tnx.
Is the Security patch November or December?
linuxtux said:
Is the Security patch November or December?
Click to expand...
Click to collapse
November 6th
danster84 said:
November 6th
Click to expand...
Click to collapse
Have C636 Mate pro version updated to 119 a few weeks ago, with November security patch.
Just interested if they have started releasing firmware with December security update.
Before few mins was approved now got this

What's the newest firmware update?

Hello. What's yours latest firmware update? I am still on B395 with security patch 1 December 2017.
Region:Greece.
koubos said:
Hello. What's yours latest firmware update? I am still on B395 with security patch 1 December 2017.
Region:Greece.
Click to expand...
Click to collapse
It's a P9 no brand C432??
ninjasoft said:
it's a p9 no brand c432??
Click to expand...
Click to collapse
l09c432b395
ok still on B395 but on Firmware finder there are 2 more fw ready but non available to install: B397 and B398 we need to wait.
ninjasoft said:
It's a P9 no brand C432??
Click to expand...
Click to collapse
ninjasoft said:
ok still on B395 but on Firmware finder there are 2 more fw ready but non available to install: B397 and B398 we need to wait.
Click to expand...
Click to collapse
Hope we receive better battery performance
koubos said:
Hope we receive better battery performance
Click to expand...
Click to collapse
in the new one B397 they say better battery performance, 3D photo and a recycle in the gallery.
ninjasoft said:
It's a P9 no brand C432??
Click to expand...
Click to collapse
ninjasoft said:
in the new one B397 they say better battery performance, 3D photo and a recycle in the gallery.
Click to expand...
Click to collapse
Awesome thanks for your quick replies. Now we wait
Firmware finder on playstore says that I can update to B397 without IMEI but without IMEI says that it's not approved. Should I do it?
Not really. Look for Tecalote instructions how to update with no check recovery. That's how I did it and now I am on B398.
ninjasoft said:
in the new one B397 they say better battery performance, 3D photo and a recycle in the gallery.
Click to expand...
Click to collapse
I have those features in my P9 L29C636B394. Also it is at January 1, 2018 android security patch level. I don't notice any battery difference but then I am not a heavy user and the battery has always been good.
brookie229 said:
I have those features in my P9 L29C636B394. Also it is at January 1, 2018 android security patch level. I don't notice any battery difference but then I am not a heavy user and the battery has always been good.
Click to expand...
Click to collapse
L29 us the dual sim phone? Region?
Mine L19C636B398
Region Asia
My gallery got recently deleted folder.
koubos said:
L29 us the dual sim phone? Region?
Click to expand...
Click to collapse
Yes, dual sim and C636 is Asia Pacific although I live in Canada. All my updates are through Firmware Finder. None have come OTA because of where I live. The P9 was never sold in Canada.
brookie229 said:
Yes, dual sim and C636 is Asia Pacific although I live in Canada. All my updates are through Firmware Finder. None have come OTA because of where I live. The P9 was never sold in Canada.
Click to expand...
Click to collapse
I will wait for official OTA. I don't want to mess up my warranty
koubos said:
Hello. What's yours latest firmware update? I am still on B395 with security patch 1 December 2017.
Region:Greece.
Click to expand...
Click to collapse
I still have B365. I tried to get B395 but it doesn't get installed.
Hamza Makhchoune said:
I still have B365. I tried to get B395 but it doesn't get installed.
Click to expand...
Click to collapse
Try this post
https://forum.xda-developers.com/p9/development/running-version-b365-t3726111
I'm on L19C432B398 Feb 1st security patch
Huawei p9 update
Hello there, am having a huawei p9 (evaL19)
Which is running on android 7.0 nougat,B385
I saw a newer updates such as b394,
I downloaded it but it fails to flash the software just reaches 5% then a "fail" sign shows up
Please helpa
KiTE10 said:
Hello there, am having a huawei p9 (evaL19)
Which is running on android 7.0 nougat,B385
I saw a newer updates such as b394,
I downloaded it but it fails to flash the software just reaches 5% then a "fail" sign shows up
Please helpa
Click to expand...
Click to collapse
What is your build number ?
Also pro tip :
If you try to install the firmware from Firmware finder, use the approved firmware only.
Also use Full OTA -MF.
The update must be the next one in order. (eg : if b385,b386 and b387 are available, install b385 first then 386 and 387)
I used to get the update failed error, but after following the above steps, I was able to update. (Now on Jan security patch)/
P9user said:
What is your build number ?
Also pro tip :
If you try to install the firmware from Firmware finder, use the approved firmware only.
Also use Full OTA -MF.
The update must be the next one in order. (eg : if b385,b386 and b387 are available, install b385 first then 386 and 387)
I used to get the update failed error, but after following the above steps, I was able to update. (Now on Jan security patch)/
Click to expand...
Click to collapse
I seee
Thanks bro
---------- Post added at 08:03 PM ---------- Previous post was at 07:21 PM ----------
P9user said:
What is your build number ?
Also pro tip :
If you try to install the firmware from Firmware finder, use the approved firmware only.
Also use Full OTA -MF.
The update must be the next one in order. (eg : if b385,b386 and b387 are available, install b385 first then 386 and 387)
I used to get the update failed error, but after following the above steps, I was able to update. (Now on Jan security patch)/
Click to expand...
Click to collapse
The prblem is ma running EVAC185B385, And i can't fing the B386 firmware, from the firmware app or internet
Any help?

EMUI 9.1 available

On the Huawei Firmware Finder available recovery update to EMUI 9.1.0.328 for Honor Play.
Zbyszekcz said:
On the Huawei Firmware Finder available recovery update to EMUI 9.1.0.328 for Honor Play.
Click to expand...
Click to collapse
is this a twrp rom?
cjcool_123 said:
is this a twrp rom?
Click to expand...
Click to collapse
no official and it will be available in 2/3 week I think
banaban said:
no official and it will be available in 2/3 week I think
Click to expand...
Click to collapse
u cnt install this firmware with official way i tried and failed
cjcool_123 said:
u cnt install this firmware with official way i tried and failed
Click to expand...
Click to collapse
it's only available in India through hicare app
I read it's only being rolled out in China. We might see it rolled out global in coming weeks as speculated online.
Global version?
9.1.0.328 version for COR-L29 (Singapore version)
9.1 is available through Hicare app.
Goto hicare app >> update > apply.
then go in settings and update 9.1
I have tried above steps just now and i am downloading it.
this is only for INDIA, also please note only 2000 devices are allowed to update, next batch of 2000 might available in next week.
Hurry up guys and update.
jayesh0099 said:
9.1 is available through Hicare app.
Goto hicare app >> update > apply.
then go in settings and update 9.1
I have tried above steps just now and i am downloading it.
this is only for INDIA, also please note only 2000 devices are allowed to update, next batch of 2000 might available in next week.
Hurry up guys and update.
Click to expand...
Click to collapse
Perhaps, it's not the stable version( if there is a batch of 2000 available ).
Ram management issue still prevails in this updated version. Highly disappointed.
manis99 said:
Ram management issue still prevails in this updated version. Highly disappointed.
Click to expand...
Click to collapse
Is it a stable version?
pja1985430 said:
Is it a stable version?
Click to expand...
Click to collapse
Yes, it's stable for daily use.
manis99 said:
Ram management issue still prevails in this updated version. Highly disappointed.
Click to expand...
Click to collapse
I'm glad I'm due an upgrade! Goodbye Huawei
manis99 said:
Yes, it's stable for daily use.
Click to expand...
Click to collapse
It is stated that there is only 2000 available batch. That seems to be meant for few people. In other words only few people are using Android 9.1 on Honor Play. Are we sure it is really not a test build?
Oh, people
You will never get test build via ota. When there's ota it's always final. And it always hits small batches of people at first and after some time its for everyone
S0bes said:
Oh, people
You will never get test build via ota. When there's ota it's always final. And it always hits small batches of people at first and after some time its for everyone
Click to expand...
Click to collapse
You are correct. I received the update recently without any of the issues pointed out by others here.
Make sure to go into Hicare and update, then accept that then you can update
Just checking for update doesn't work
I can confirm that checking with HiCare works.
I have just updated my device to 9.1 in Poland. Guys go check HiCare and sign up for update, then it will become available in settings.

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