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I just received my 32 GB Nexus 6 that I purchased on the Motorola store and I have not been able to successful activate it on Sprint. When they activate the phone both LTE and 3g work perfectly, but I am unable to make or receive calls and SMS . When talking to sprint they show that the device is activated correctly and can not find a reason why it would not work. Currently i am waiting on sprint to work a ticket for this issue, but I was wondering if any one else has run into this and if so were and how were you able to get it resolved.
Dego41 said:
I just received my 32 GB Nexus 6 that I purchased on the Motorola store and I have not been able to successful activate it on Sprint. When they activate the phone both LTE and 3g work perfectly, but I am unable to make or receive calls and SMS . When talking to sprint they show that the device is activated correctly and can not find a reason why it would not work. Currently i am waiting on sprint to work a ticket for this issue, but I was wondering if any one else has run into this and if so were and how were you able to get it resolved.
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3 threads up.
D
possibly due to wifi calling enabled on your line?
after activating mine over the phone and watching my phone "update device config" by itself.. When I finally decided to make a phone call 30 mins later and noticed it not working.. I had to go under carrier settings and "update device config" a few times before my calling finally started working.. since then everything had worked fine..
kevingaspar said:
possibly due to wifi calling enabled on your line?
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Click to collapse
Sprint does not have WiFi calling to my knowledge, if they do I have never used it or enabled it.
xTmDarren said:
after activating mine over the phone and watching my phone "update device config" by itself.. When I finally decided to make a phone call 30 mins later and noticed it not working.. I had to go under carrier settings and "update device config" a few times before my calling finally started working.. since then everything had worked fine..
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Click to collapse
I have been through that so many times and no luck. The only thing I can think of is the IMEI whit listing issues I have been reading about with the CDMA carriers.
Just in case any one else is having this issue or considering buying a Nexus 6 from Motorola to use with Sprint I wanted to follow up with how this ended.
After a week of going back and forth with Sprint, talking to them at least once a day and having multiple tickets opened and closed they were not able to provide a solution. The final answer they gave me was that the IMEI was not compatible with Sprint, even though the phone should be. They then continued to say that unless the phone is purchased from them they can not guarantee it will work and suggested I return the Motorola purchased phone. In the end the phone was more important to me than being a Sprint customer, and luckily I was in a position to leave Sprint after being a customer for 12 years. After porting my number over to AT&T my Nexus 6 is now working perfectly.
I can't say this will be an issue for all users purchasing a Nexus 6 from a seller other that Sprint but it is something to consider before doing so.
Sent from my Nexus 6 using Tapatalk
That sucks man, well I ported my # over to Sprint from Verizon and mine activated just fine - then again I didn't order mine from Motorola. I don't know your situation is a bit ridiculous though maybe your nano sim needed to be replaced..
DSinfinite said:
That sucks man, well I ported my # over to Sprint from Verizon and mine activated just fine - then again I didn't order mine from Motorola. I don't know your situation is a bit ridiculous though maybe your nano sim needed to be replaced..
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That is one of the first things we tried. I honestly thing it has something to do with the IMEI white listing but that is just my conclusion from reading other articles regarding similar issues.
Sent from my Nexus 6 using Tapatalk
Sucks op. My Moto bought n6 64 activated just fine in a few minutes last night while chatting with Sprint international chat.
Dego41 said:
Sprint does not have WiFi calling to my knowledge, if they do I have never used it or enabled it.
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Click to collapse
They do...used it on my Note 3, LG G3 and Note 4.
Sent from XDA Free mobile app
I have yet to switch my Verizon LTE Nano SIM to my Nexus 6 but I was wondering if Advanced Calling 1.0 is functioning, particularly the HD calling feature. Pretty hard to go back ever since having it with my iPhone 6 Plus.
registerednurde said:
I have yet to switch my Verizon LTE Nano SIM to my Nexus 6 but I was wondering if Advanced Calling 1.0 is functioning, particularly the HD calling feature. Pretty hard to go back ever since having it with my iPhone 6 Plus.
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Greetings from the Bay Area. I stuck my Verizon SIM in my T-Mobile Nexus 6 and I couldn't figure out how to tell if HD Voice was working (since it was too early to call my wife), though when I made a call it switched to 1x in the notification bar. That's a bad sign. I'll do some more testing today and report back. I was especially curious about this as I too I find HD Voice to be awesome on my iPhone 6.
-Collin-
if its anything like tmobiles hd calling, which works on the n6 btw, both phones have to have it before it works. if only one of the 2 phones in the conversation has it, it wont work.
VZW user here. I can confirm that all of the advanced features are not working at this time. In fact the phone is not even capable of simultaneous voice and data.
This is true of several new phones on Verizon including the Droid Turbo, which of course is the carrier locked 5.2 inch version of the Nexus 6. In all likelyhood the Nexus 6 will not see VoLTE or simultaneous voice and data unless Verizon finds it in their hearts to get an update to us N6 users that will turn those things on for us.
I knew all this going in but i hold out hope that Verizon will carry the phone, which would mean an update will eventually hit.
However, should they not carry it I will be ok with the phone as is.
gtdriver0036 said:
VZW user here. I can confirm that all of the advanced features are not working at this time. In fact the phone is not even capable of simultaneous voice and data.
This is true of several new phones on Verizon including the Droid Turbo, which of course is the carrier locked 5.2 inch version of the Nexus 6. In all likelyhood the Nexus 6 will not see VoLTE or simultaneous voice and data unless Verizon finds it in their hearts to get an update to us N6 users that will turn those things on for us.
I knew all this going in but i hold out hope that Verizon will carry the phone, which would mean an update will eventually hit.
However, should they not carry it I will be ok with the phone as is.
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the phone is very capable of phone service and data at the same time. and the phone is compatible to volte. on all other providers besides verizon, it can get voice and data at the same time(verizon is cdma and doesnt support it). that said, verizons volte is just starting to make it out. when you get volte in your area, you will be able to make calls and get data at the same time.
Not true, I have volte on my area and used successfully in the iPhone 6 plus but it does not work on my nexus 6, even after going in and adding advanced calling on my line.
Sent from my Nexus 6 using XDA Free mobile app
nismo591 said:
Not true, I have volte on my area and used successfully in the iPhone 6 plus but it does not work on my nexus 6, even after going in and adding advanced calling on my line.
Sent from my Nexus 6 using XDA Free mobile app
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odd, ive talked to a few using their lte lines to connect calls over volte.
Until Verizon issues an update for the Nexus 6, the feature won't work, period.
I'm assuming Google will push out an update that enables it if you are using a verizon SIM, but who knows.
Just wait. If it's a feature you need, you'll have to wait until Verizon officially supports the device.
nismo591 said:
Not true, I have volte on my area and used successfully in the iPhone 6 plus but it does not work on my nexus 6, even after going in and adding advanced calling on my line.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Verizon phones have had data and voice at the same time in the past, but some newer android phones (Nexus 6, Moto X 2014, G3) don't have it, yet. VoLTE is a bit different, but also limited to certain devices.
This article might help a little:
http://www.droid-life.com/2014/12/05/lg-g3-on-verizon-gets-advanced-calling-1-0-volte-in-update/
anaphora68 said:
Until Verizon issues an update for the Nexus 6, the feature won't work, period.
I'm assuming Google will push out an update that enables it if you are using a verizon SIM, but who knows.
Just wait. If it's a feature you need, you'll have to wait until Verizon officially supports the device.
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Click to collapse
It it software based e.g. is there an .apk on the droid turbo that allows for it to work? or is it on the core android [system] level that needs to be baked in at the time of building the rom? Obviously where I am going with this is if it's something installed, on the droid turbo for example, can we just lift off those files off and work to get it work in AOSP land?
No there isn't. The Turbo doesn't support it yet. Unfortunately you're going to have to be patient.
Sent from my Nexus 6 using Tapatalk
simms22 said:
if its anything like tmobiles hd calling, which works on the n6 btw, both phones have to have it before it works. if only one of the 2 phones in the conversation has it, it wont work.
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How do you enable HD calling on T-Mobile Nexus 6? I just switched to T-Mobile from Verizon so I'm a T-Mobile noob LOL
Sent from my Nexus 6
YankInDaSouth said:
How do you enable HD calling on T-Mobile Nexus 6? I just switched to T-Mobile from Verizon so I'm a T-Mobile noob LOL
Sent from my Nexus 6
Click to expand...
Click to collapse
I have not tested this, but usually "ro.ril.enable.amr.wideband=1" in build.prop does the trick.
Coming from Beans I would Like to Know When they begin building a rom will they be able to port this in from something like the new Droid that has this feature working. I Know the Alliance team has the N6
Sent from mobile...excuse typos!
ok so turbo just got advance calling, who is gonna pull files make it work on the n6?
YankInDaSouth said:
How do you enable HD calling on T-Mobile Nexus 6? I just switched to T-Mobile from Verizon so I'm a T-Mobile noob LOL
Sent from my Nexus 6
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you cant "enable" it. its automatically enabled if its in your area. problem is that both caller and receiver need to have this for it to work.
simms22 said:
you cant "enable" it. its automatically enabled if its in your area. problem is that both caller and receiver need to have this for it to work.
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Gotcha ... Thanks for responding. I've got one coworker that's on T-Mobile as well and their device must have it as well because when I talk to them the call is so loud and clear I have to lower the volume! lol
Sent from my Nexus 6 using Tapatalk
YankInDaSouth said:
Gotcha ... Thanks for responding. I've got one coworker that's on T-Mobile as well and their device must have it as well because when I talk to them the call is so loud and clear I have to lower the volume! lol
Sent from my Nexus 6 using Tapatalk
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lol, its the same thing when im talking with my father :angel:
If the N6 supports volte and we are using it before vzw sales the device directly, is Google able to help us activate this feature? Bc i dont see vzw giving an update to phones that are unrecognized and showing as non vzw devices.
Sooo.... I am wondering if volte support will ever work on those of us who chose not to wait til vzw releases their version of the nexus 6?
May be the price we had to pay to get a non tramp stamped nexus without any carrier customizations and bloat.....
#Tradeoffs
Sent from my Nexus 5 using XDA Free mobile app
I'm just happy my Nexus 6 hasnt been violated by Verizon. They never got their dirty little hands on it. It's so nice having a phone with No bloatware.
Verizon will eventually carry the Nexus 6 and will eventually send out the Software update which enables VoLTE. I'm not sure if we will get that update? But we shall see what happens
Knowing that the nexus 6 include the xlte bands required on Verizon, I assume xlte works on the phone of of the box?
Also, does anyone have information about possibly baking in volte into this phone from looking at other Verizon variants that have volte?
Sent from my Nexus 7 using XDA Free mobile app
First one is sort of, need trimmed sim or nano, but it is hard to get the nano activated. I don't really consider this working out of the box
Second one, that is Verizon. We've heard different dates and had photos leaked. It will most likely come, but volte is something on Verizons side, not ours. So you can't do anything about that unless they end up supporting it.
Is the volte options Sim based or ROM/kernel based or both? Anyone know that?
Sent from my Galaxy Nexus using XDA Free mobile app
It is network based option. I'm judging based on what I've seen on my iPhone 6 Plus. The second verizon sent out an email stating they've enabled volte here, I had a new option upon network settings reset.
I have a nexus 6 on the business line and I've been very tempted to use that as a main device. Unfortunately, experience with it on verizon isn't as good as the iPhone. Voice + Data is a big one to me, it also doesn't seem to keep LTE as well in poor coverage areas. Also, verizon is odd... I either have 2 bars or 4 bars of LTE most places. With 2 bars I'm upwards of 60mbps and about 10 with 4. That switching happens most places I'm at. I'm guessing it is due to the bands that they use. On the nexus, anytime this switching happens I have just grey bars and service can be wonky.
Has anyone looked at there options on the Verizon website? I was able to add Advanced Calling 1.0 but I can't figure out how to turn it on on the phone. I rebooted but there are no options for it. I am stock rooted 5.0.1
humphryboggie said:
Has anyone looked at there options on the Verizon website? I was able to add Advanced Calling 1.0 but I can't figure out how to turn it on on the phone. I rebooted but there are no options for it. I am stock rooted 5.0.1
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Click to collapse
It will be under mobile networks where you choose global...lte and so on. Only available on a few phones right now. I would suspect the VZ nexus will have it. We will need a mod for our unbranded ones.
TonikJDK said:
It will be under mobile networks where you choose global...lte and so on. Only available on a few phones right now. I would suspect the VZ nexus will have it. We will need a mod for our unbranded ones.
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Click to collapse
I kind of guessed but wanted to make sure, unfortunately it is no there yet.
humphryboggie said:
Has anyone looked at there options on the Verizon website? I was able to add Advanced Calling 1.0 but I can't figure out how to turn it on on the phone. I rebooted but there are no options for it. I am stock rooted 5.0.1
Click to expand...
Click to collapse
Where did you find that menu? I logged into my account online and can't find any reference to advanced calling.
For me it is listed as HD Voice on Verizon's Site. To verify on the site I go to Add Change Features --> Manage Your Products --> It should be listed there.
Though as of right now Verizon has not enabled it on their end for this phone. http://www.verizonwireless.com/landingpages/advanced-calling-devices/
I got my Nexus 6 from Google Play yesterday YA! i put my SIM in it and bingo 4G and service on Verizon! the one problem is I have no Data when on a phone call, I feel like I just went back a few years in time I'm reading i have to have advanced dialing 1.0 turned on, I was able to find this setting on my Verizon account and turned it on but 24 hours latter still no data when on a call
Thoughts?
Next question. Since I bought this phone outright from Google (ouch on my checking account) I have the freedom to move to any company. Sprint is out of the question since there service in Denver area is real bad. Dose AT&T or T-Mobile support Data and calling at the same time if Verizon dose not work for this?
Advanced calling 1.0 is not yet supported for the nexus 6 even if you turn it on in your account. Have to wait for vzw to enable it for this phone.
Sent from my Nexus 6 using XDA Free mobile app
Amore514 said:
I got my Nexus 6 from Google Play yesterday YA! i put my SIM in it and bingo 4G and service on Verizon! the one problem is I have no Data when on a phone call, I feel like I just went back a few years in time I'm reading i have to have advanced dialing 1.0 turned on, I was able to find this setting on my Verizon account and turned it on but 24 hours latter still no data when on a call
Thoughts?
Next question. Since I bought this phone outright from Google (ouch on my checking account) I have the freedom to move to any company. Sprint is out of the question since there service in Denver area is real bad. Dose AT&T or T-Mobile support Data and calling at the same time if Verizon dose not work for this?
Click to expand...
Click to collapse
Once VoLTE is enabled you can talk and use data at the same time. on Verizon.
Amore514 said:
I got my Nexus 6 from Google Play yesterday YA! i put my SIM in it and bingo 4G and service on Verizon! the one problem is I have no Data when on a phone call, I feel like I just went back a few years in time I'm reading i have to have advanced dialing 1.0 turned on, I was able to find this setting on my Verizon account and turned it on but 24 hours latter still no data when on a call
Thoughts?
Next question. Since I bought this phone outright from Google (ouch on my checking account) I have the freedom to move to any company. Sprint is out of the question since there service in Denver area is real bad. Dose AT&T or T-Mobile support Data and calling at the same time if Verizon dose not work for this?
Click to expand...
Click to collapse
The Nexus 6 does not support Advanced Calling 1.0 on Verizon (yet). On AT&T and T-Mobile, I have confirmed that it works fine on both. Bummer, huh? But many of the new Android phones do not support this on Verizon (again...yet). Patience is not my greatest virtue, so I'm back to using my iPhone 6 on Verizon and my Nexus 6 on T-Mobile for that reason
Cheers,
-Collin-
CollinFX45 said:
The Nexus 6 does not support Advanced Calling 1.0 on Verizon (yet). On AT&T and T-Mobile, I have confirmed that it works fine on both. Bummer, huh? But many of the new Android phones do not support this on Verizon (again...yet). Patience is not my greatest virtue, so I'm back to using my iPhone 6 on Verizon and my Nexus 6 on T-Mobile for that reason
Cheers,
-Collin-
Click to expand...
Click to collapse
Maybe i will switch to T-Mobile and see how the service is.
Amore514 said:
Maybe i will switch to T-Mobile and see how the service is.
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Click to collapse
It's fine near downtown, but gets crappy the further you go out. Head to the mountains and it's terrible.
Schaweet said:
It's fine near downtown, but gets crappy the further you go out. Head to the mountains and it's terrible.
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Click to collapse
Should i try AT&T first?
For Colorado I'd stick with VZW and ATT as they are the two reliable outside the Metro areas. Yeah, I'd try ATT before TMO.
Sent from my Dev Edition Moto X
Does anyone know if a specific app or firmware will be needed to be pushed to the phones to get their advanced calling feature, data and voice at the same time? Or, do they flip a switch and it will work already on the unlocked nexus 6? I am concerned that if I buy a job Verizon nexus 6 that it will one day not have a chance of going to me.
funkpod said:
Does anyone know if a specific app or firmware will be needed to be pushed to the phones to get their advanced calling feature, data and voice at the same time? Or, do they flip a switch and it will work already on the unlocked nexus 6? I am concerned that if I buy a job Verizon nexus 6 that it will one day not have a chance of going to me.
Click to expand...
Click to collapse
A software update will be required in order for VoLTE calling to work. No saying if/when that will happen.
Sent from my Nexus 6 using Tapatalk 2
I switched to T-Mobile from ATT and I couldn't be happier. Before that I had Verizon and so far I have no regrets my service is 7x faster then ATT LTE where I live. I tested my wife's S5 on LTE (ATT) it had 5mbs down and 1mbs up. My Nexus 6 on T-Mobile had 40down and 20up. Plus I can still use data while calling and its unlimited. These speeds aren't perfect, but I live in the middle of nowhere.
This should all be resolved once Vzw gets the N6 in stock on the 26th.
I've got a grandfathered Unlimited Data Plan on Verizon (which they can pry from my cold dead hands!) but I also have a T-Mobile SIM I use for my overseas trips (love the free, but slow, 2G roaming!). My Project Fi invite should be arriving in 1-2 weeks, and my plan was to cancel my T-Mobile account and use the Fi SIM for overseas roaming. My question is, if I upgrade the phone to the Project Fi-only LVY48C build, will I be able to switch between my Fi and Verizon SIMs at will, without any loss of functionality? Has anyone on Verizon tried this yet?
Thanks for any help y'all can provide!
What are the benefits of the Project Fi build over the regular build?
I should be getting my Project Fi sim the next week or so also. I also plan on doing the same (US usage with VZ UDP, Int'l usage with Fi instead of T-Mo). I can attempt the LVY48C on my N6 as soon as VZ resolves some network issues associated with my line. I don't wont to complicate things right now...
Subscribed to this thread in case anyone can give a definitive answer in the mean-while.
@black7, what ROM did you settle on? Also, out of curiosity, do you have the Google Wi-Fi Assistant available to you? Check in "Google Settings" app-->Network-->"Use open Wi-Fi automatically".
I'm trying to figure out if this feature is triggered by the presence of a Fi SIM or specific Google accounts or the Fi ROM.
DA6030 said:
@black7, what ROM did you settle on? Also, out of curiosity, do you have the Google Wi-Fi Assistant available to you? Check in "Google Settings" app-->Network-->"Use open Wi-Fi automatically".
I'm trying to figure out if this feature is triggered by the presence of a Fi SIM or specific Google accounts or the Fi ROM.
Click to expand...
Click to collapse
It's Fi sim specific
Sent from my Nexus 6 using Tapatalk
david279 said:
It's Fi sim specific
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Click to collapse
Great! So, just to confirm, when you re-insert your non-Fi SIM from another carrier, you lose the Wi-Fi Assistant feature?
DA6030 said:
Great! So, just to confirm, when you re-insert your old SIM, you lose the feature, correct?
Click to expand...
Click to collapse
Haven't gone back. But I was on the LMY47I build and it wasn't there then put in the fi sim and it was there.
Sent from my Nexus 6 using Tapatalk
david279 said:
Haven't gone back. But I was on the LMY47I build and it wasn't there then put in the fi sim and it was there.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
OK, that's helpful. I think this is a really cool feature, that I'd love to find a way to enable for everyone, but right now there's so many places this access bit could be stored (server-side vs. client-side; triggered by a handset having ever seen a Fi SIM vs. Google account with an active Fi subscription vs. phone with a Fi SIM currently inserted) that anything would help narrow down at this point. At the very least, you've helped me rule out the ROM as a factor!
I got my invite yesterday, so after I ordered my SIM I chatted with Fi support and asked about switching between my Fi and Verizon SIMs once my phone is on the Fi-specific build. She told me that I would have issues trying to use a non-Fi SIM and that I should only use the Fi build for Fi. I'm still going to try both once my SIM arrives, but that was not promising news. Guess I'll have to get a Moto X Style Pure Edition to use with Verizon....or a new Nexus in a few months.
Sent from my Nexus 6 using Tapatalk
MadManMoon said:
I got my invite yesterday, so after I ordered my SIM I chatted with Fi support and asked about switching between my Fi and Verizon SIMs once my phone is on the Fi-specific build. She told me that I would have issues trying to use a non-Fi SIM and that I should only use the Fi build for Fi. I'm still going to try both once my SIM arrives, but that was not promising news. Guess I'll have to get a Moto X Style Pure Edition to use with Verizon....or a new Nexus in a few months.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
I've switched back and forth a bunch of times, even while hot (while powered on) and it works most of the time. Takes about a minute for the radio to do its thing and get synced up.
One time I lost the ability to dial out with my Verizon sim (lost all APNs), but reflashing the radio got it working again.
Definitely worth trying.
I probably won't keep FI. The reality is Verizon works great for me and the new pricing structure brings it a little closer to that of FI.
You certainly don't want to use the "Fi specific" build on Verizon. But you also don't need the "Fi specific" build to join Fi. Any current build will work. By design, says Google.
If your Nexus 6 is already on Verizon, update your it to the current stock build, which I believe is would be LMY48I. Then join Fi and follow the instructions for BYOD devices here.
If you have any problems swapping SIMs between Fi and Verizon, it likely will be from Verizon's business rules that have nothing to do with device or build compatibility. Reportedly they often don't play nice with using the same IMEI that has been used on other carriers. (I have no experience with this. Verizon has never had its hooks into me.) And it is not clear to me if you also would be porting your phone number back and forth.
Interesting info, thanks! I will not be swapping numbers - I'm keeping my Verizon number, and using my existing Google Voice number for Fi. I'll keep the latest Verizon build, download the Fi app, and see what happens.
Sent from my Nexus 6 using Tapatalk
MadManMoon said:
Interesting info, thanks! I will not be swapping numbers - I'm keeping my Verizon number, and using my existing Google Voice number for Fi. I'll keep the latest Verizon build, download the Fi app, and see what happens.
Click to expand...
Click to collapse
Be aware that there are issues porting your Google Voice number to Fi. As I understand it, you basically are abandoning it for Google Voice forever. See this Google Fi Help page.
All I want to keep doing with my existing Google Voice number is use it for my Verizon number's voicemail, and that will apparently still work. I don't use any of the Google Voice features that will be removed once I switch to Fi.
Sent from my Nexus 6 using Tapatalk
boomerbubba said:
Be aware that there are issues porting your Google Voice number to Fi. As I understand it, you basically are abandoning it for Google Voice forever. See this Google Fi Help page.
Click to expand...
Click to collapse
I ported my GV number over to Fi to give it a spin.
When I wasn't able to get the reception I needed I was able to port my GV number back to GV when I cancelled Fi.
Steve
@MadManMoon:
You might be interested in this thread at Reddit.
prbpci0 said:
I've switched back and forth a bunch of times, even while hot (while powered on) and it works most of the time. Takes about a minute for the radio to do its thing and get synced up.
One time I lost the ability to dial out with my Verizon sim (lost all APNs), but reflashing the radio got it working again.
Definitely worth trying.
I probably won't keep FI. The reality is Verizon works great for me and the new pricing structure brings it a little closer to that of FI.
Click to expand...
Click to collapse
Which Radio did you use? I never flashed mine, bought it unlocked from Google a little more than a year ago, but now, after using Fi for a couple of weeks, it looks like it might have updated the radio itself. Not sure how to force it back to the Verizon Radio...
prbpci0 said:
One time I lost the ability to dial out with my Verizon sim (lost all APNs), but reflashing the radio got it working again.
Click to expand...
Click to collapse
The solution is to go into the calls section of the dialer and disable the call assistant settings.
https://www.reddit.com/r/ProjectFi/...ing_between_verizon_and_project_fi_sim_cards/