Verizon WiFi Calling - Nexus 6 Q&A, Help & Troubleshooting

So, Verizon says that they can't provide WiFi calling, however, the new radio supports it.
Any way to force the network to provision our Nexus 6 phones for WiFi calling?

abuttino said:
So, Verizon says that they can't provide WiFi calling, however, the new radio supports it.
Any way to force the network to provision our Nexus 6 phones for WiFi calling?
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I also couldn't figure it out.

Related

Use ONLY WiFi calling on T-Mobile?

On T-Mobile branded phones that come with Wi-Fi calling, there are three options when using wifi calling: cellular preferred, wifi preferred, or wifi only.
I'm taking a trip overseas and don't want to risk making a call that uses the local cellular network. The Nexus 6 with T-Mobile wifi calling only has the first two options. Is there a way to only allow calls to take place over wifi?
Lucent said:
On T-Mobile branded phones that come with Wi-Fi calling, there are three options when using wifi calling: cellular preferred, wifi preferred, or wifi only.
I'm taking a trip overseas and don't want to risk making a call that uses the local cellular network. The Nexus 6 with T-Mobile wifi calling only has the first two options. Is there a way to only allow calls to take place over wifi?
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nope. except you can put it into airplane mode, then turn on wifi to make wifi calls.

wifi calling on marshmallow with nexus 6 on tmobile - anyone get it to work?

has anyone managed to get wifi calling to work on tmobile on marshmallow? i bought my phone directly from motorola and they claim that is part of the problem but looking at multiple other threads on tmo's support website, that isnt the issue as other people are able to get it to work
i just get a constant error that i am not connected to wifi, but i am
im running MRA58K
thanks
joshtb86 said:
has anyone managed to get wifi calling to work on tmobile on marshmallow? i bought my phone directly from motorola and they claim that is part of the problem but looking at multiple other threads on tmo's support website, that isnt the issue as other people are able to get it to work
i just get a constant error that i am not connected to wifi, but i am
im running MRA58K
thanks
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No problems using Cataclysm and elementalX kernel, at home it says "wifi calling" on the quick tiles and when on a call. Maybe try a different modem? Or if rooted try a different kernel.
joshtb86 said:
has anyone managed to get wifi calling to work on tmobile on marshmallow? i bought my phone directly from motorola and they claim that is part of the problem but looking at multiple other threads on tmo's support website, that isnt the issue as other people are able to get it to work
i just get a constant error that i am not connected to wifi, but i am
im running MRA58K
thanks
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Click to collapse
works just fine here on my n6, jdx rom and despair kernel.
Using stock kernel, just updated to 5.1.1 radio from tmo, also tried 5.1and 5.0withno luck
im using the 27R radio on marshmallow
Sucessful wifi calling
joshtb86 said:
has anyone managed to get wifi calling to work on tmobile on marshmallow? i bought my phone directly from motorola and they claim that is part of the problem but looking at multiple other threads on tmo's support website, that isnt the issue as other people are able to get it to work
i just get a constant error that i am not connected to wifi, but i am
im running MRA58K
thanks
Click to expand...
Click to collapse
I was able to get it to work by flashing stock "shamu-mra58n-factory-bffc99bb" from Google. I flashed the bootloader, radio and system.
which radio is 27r
joshtb86 said:
which radio is 27r
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Click to collapse
its a marshmallow radio
I'm running stock MRA58R, no root, fresh from the factory images. T-Mobile WiFi calling works perfectly.
I'm stock rooted, and it works, but I wouldn't say it works well. I even have a CellSpot at home and it's a little wonky. It doesn't seem to hold it's connection (wifi calling connection that is, wifi itself is fine).
I was at a cabin this past weekend where there is no T-Mobile signal and wifi calling didn't work for MMS at all. I was able to send normal SMS texts and stuff, but MMS (group messages) didn't come through at all. I didn't get all the messages until I was back on the interstate on the way back home.
Part of the reason I upgraded to the N6 from the N5 was because of wifi calling and it doesn't work all that well to be honest. I've had many times, even at home (cell spot router), where MMS messages fail to send. Receiving seems to be just fine, but sending seems to be problematic.
I bought my N6 from Amazon back when they were $350 new a month to six weeks ago, whenever that was, so it wasn't from T-Mobile directly, but that's not supposed to matter.
spimonkey34 said:
I'm running stock MRA58R, no root, fresh from the factory images. T-Mobile WiFi calling works perfectly.
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did you get your phone directly from tmo or elsewhere?
ive now tried every different radio without luck, doiuble checked every single setting to ensure everything was appropriate
called tmobile several times - everything is correct on their end
Do you have a E911 address on your T-Mo account? If not, add it to the account, and then try.
What is the exact error message?
jj14 said:
Do you have a E911 address on your T-Mo account? If not, add it to the account, and then try.
What is the exact error message?
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Click to collapse
i do have it set
"turn off airplane mode or connect to a wireless network to make a call"
is the message
when i try to use wifi calling with airplane mode on and connected to any wireless network
when im on the cellular network, it only uses celluar network, no HD calls and no WIFI calls
WiFi calling is working for me, except whenever its enabled it slows the WiFi way down. I ended up just getting the 4G LTE cellspot for $25 so I have really good Band 4 LTE signal for calls and can keep the WiFi running at full speed.
nnorton44 said:
WiFi calling is working for me, except whenever its enabled it slows the WiFi way down. I ended up just getting the 4G LTE cellspot for $25 so I have really good Band 4 LTE signal for calls and can keep the WiFi running at full speed.
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Click to collapse
Are you using the TMO router too? When I asked at the store about the LTE CellSpot, they said I would have to turn in my router, as you can only have one or the other.
JimSmith94 said:
Are you using the TMO router too? When I asked at the store about the LTE CellSpot, they said I would have to turn in my router, as you can only have one or the other.
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I don't have the router. And I do believe you can only use one or the other.
I already have a nice router so that wasn't a problem.
I have been very happy with the LTE cellspot I get full LTE signal in a pretty big house.
Sent from my Nexus 6 using Tapatalk
nnorton44 said:
I don't have the router. And I do believe you can only use one or the other.
I already have a nice router so that wasn't a problem.
I have been very happy with the LTE cellspot I get full LTE signal in a pretty big house.
Sent from my Nexus 6 using Tapatalk
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Thanks for the quick response! My TMO router was a big improvement to my previous one, and I don't see any slowdown when using WiFi calling with it, so I guess I'll just stick with what I have.
JimSmith94 said:
Thanks for the quick response! My TMO router was a big improvement to my previous one, and I don't see any slowdown when using WiFi calling with it, so I guess I'll just stick with what I have.
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Yep sounds like the best decision.
Sent from my Nexus 6 using Tapatalk

[UNLOCKED - AT&T] Enable VoLTE, Video Calling, WiFi Calling and more?

My phone: Samsung Unlocked variant running on AT&T
Using a dialer code I've found an app "Testing" that shows options to enable the VoLTE, Video Calling, WiFi Calling & I'm able to pick network type (GSM, UTMS, LTE, ect.) Some options work and some don't. Maybe somebody smarter than me can look into this and possibly enable 4G LTE on AT&T, as well as the other features?
Code: *#*#4636#*#*
Awesome..thanks
have you tried calling at&t and asked about adding your imei for them to enable those on your device.
Thats what i have read online that tech support from at&t can make this service works with unlocked note 8.
Im still waiting for my Unlocked Note 8 and wondering how to enable Volte (HD voice). i dont use wifi calling that much though.
Genesis730 said:
My phone: Samsung Unlocked variant running on AT&T
Using a dialer code I've found an app "Testing" that shows options to enable the VoLTE, Video Calling, WiFi Calling & I'm able to pick network type (GSM, UTMS, LTE, ect.) Some options work and some don't. Maybe somebody smarter than me can look into this and possibly enable 4G LTE on AT&T, as well as the other features?
Code: *#*#4636#*#*
Click to expand...
Click to collapse
Do any of those options actually work for you?
apascual89 said:
Do any of those options actually work for you?
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Changing networks does change my connection from 3G to HSPAP to no connection, depending on the option. The VoLTE, Video Calling & WiFi calling are temporarily enabled but then turn back off. Likely provisioning issue but that's all i can tell.
raffstyle said:
have you tried calling at&t and asked about adding your imei for them to enable those on your device.
Thats what i have read online that tech support from at&t can make this service works with unlocked note 8.
Im still waiting for my Unlocked Note 8 and wondering how to enable Volte (HD voice). i dont use wifi calling that much though.
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Click to collapse
I have and they advised there's no issue. They can't seem to figure it out but I've spent several hours and multiple calls trying to determine if it's an issue or the way things will be.
The only interesting thing they advised of that there's no device description on my account. (Typically it'll at least say Samsung Note8 got example but they see nothing) IMEI and SIM were updated upon activation.
unless something has changed recently, you have to have an ATT phone for all of these features to work. i can only get HDVoice (VoLTE) working on my Note Fan Edition and my wife's S8+, both of which are Exynos devices. I had to call ATT and (a) have them assign the IMEI of an ATT phone (S7 Edge and S7 Edge +) to each account and (b) by flashing an ATT CSC (from a Snapdragon ATT S8+) to the Note Fan Edition and the S8+. The ATT CSC's enable options for Wifi calling and video calling, but these features aren't working on either phone.
Hows your data speed? Do you get 4G LTE speed data?
coz you said your connection is going from 3G to HSPA+
raffstyle said:
Hows your data speed? Do you get 4G LTE speed data?
coz you said your connection is going from 3G to HSPA+
Click to expand...
Click to collapse
I average just under 5 Mb/s (Megabits, not megabytes which is about .5 MB/s) on H+ Latest test was 4.6 Mb/s
I do not get LTE, but am in a heavy LTE area (Phoenix, AZ) and get solid consistent LTE on my Note 5
Genesis730 said:
I average just under 5 Mb/s (Megabits, not megabytes which is about .5 MB/s) on H+ Latest test was 4.6 Mb/s
I do not get LTE, but am in a heavy LTE area (Phoenix, AZ) and get solid consistent LTE on my Note 5
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Click to collapse
WOW thats totally sucks! Im now worried about my preorder.
I might have to cancel my order from samsung and get an At&t brand note 8. I hope this is only a temporary problem with unlocked note users.
Thanks for all the info! good luck on getting all those at&t services.
raffstyle said:
WOW thats totally sucks! Im now worried about my preorder.
I might have to cancel my order from samsung and get an At&t brand note 8. I hope this is only a temporary problem with unlocked note users.
Thanks for all the info! good luck on getting all those at&t services.
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Click to collapse
I have an unlocked note 8 with an AT&T sim. I get great LTE speeds. In the city I get 100 plus Mbs at home or in the country I still get about 20 with only 2 bars of LTE i am only missing VoLTE and wifi calling
I'm hoping it's a setting issue on their end or something. I'm continuing to find a knowledgeable AT&T rep with some info. Good to know the unlocked version gets good LTE speeds. I'll get a new SIM and continue to look for a resolution. Worst case I'll flash radios as that looks like it's a developing option.
I gave up trying to jump through hoops to get WiFi calling and VoLTE and just bought the dang AT&T version when I preordered... If someone could come up with an easy way to get it all with an unlocked version...I'd be tempted to jump on it but until then, I'm stuck with the AT&T load.
chrisusa96 said:
I have an unlocked note 8 with an AT&T sim. I get great LTE speeds. In the city I get 100 plus Mbs at home or in the country I still get about 20 with only 2 bars of LTE i am only missing VoLTE and wifi calling
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Click to collapse
Did you just put your old sim to your phone or did you call/went to at&t to get a new sim and add your imei to at&t system ??
raffstyle said:
Did you just put your old sim to your phone or did you call/went to at&t to get a new sim and add your imei to at&t system ??
Click to expand...
Click to collapse
Added old sim I did call them to add features but was trying to get wifi calling
chrisusa96 said:
Added old sim I did call them to add features but was trying to get wifi calling
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Click to collapse
What did you say when you called them?
borijess said:
What did you say when you called them?
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Click to collapse
That I wanted to be able to use wifi calling and it doesn't work. The went through and made sure all features were enabled.
I have spoken with multiple AT&T reps and after speaking with someone ('ha-seen' is how it sounded) who said that they were with the Level 3 team I was told that video and wifi calling are all proprietary to AT&T and that you have to have a branded phone with their build and that the unlocked version would not have access to this.
Beianrui said:
I have spoken with multiple AT&T reps and after speaking with someone ('ha-seen' is how it sounded) who said that they were with the Level 3 team I was told that video and wifi calling are all proprietary to AT&T and that you have to have a branded phone with their build and that the unlocked version would not have access to this.
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Click to collapse
I got the same answer. I am calling and complaining to Samsung, I mean I pay to use the AT&T network and the features and the phone is capable of both volte and wifi calling there should be an easy way to fix this.
Just picked up the Note 8 U1 for use on AT&T, switching from a S8+ that was AT&T unlocked. I don't use WiFi calling, advanced messaging was cool but not having it won't hurt, I think. VOLTE is the big question, I know it's voice over LTE but how will that effect me talking and surfing the web at the same time?
JGuinan007 said:
I got the same answer. I am calling and complaining to Samsung, I mean I pay to use the AT&T network and the features and the phone is capable of both volte and wifi calling there should be an easy way to fix this.
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Click to collapse
I just use alternative app like Duo from Google Play Store. It works with or without WiFi and the app is make by Google

What cell companies have WiFi calling that works with the Moto Z3 play.

I have a house that gets no cell signal (from any provider, I think), and I just found out ATT hasnt enabled wifi calling on the Z3 play (I think). The house has broadband internet, just no cell signal.
Has anyone successfully used WiFi calling, and with what provider?
Also, are there any other options besides expensive microcell tower boxes? ( Microcells seem like a bad option because the family uses several different cell companies)
Thanks in advance.
Republic uses wifi calling through their app. I use at work where i have no wifi signal.
T-Mobile WiFi calling works.
Yes t-mo is the way to go.
Can anyone confirm wifi-calling is working on Verizon?
grenva said:
Can anyone confirm wifi-calling is working on Verizon?
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I dont find a way with Verizon
T-MOBILE has WI-fi calling.
Sprint does for sure. their Wi-Fi calling takes it a step further, in that when transitioning or leaving Wi-Fi, while on a call, it is a seamless transition. (ie. The call does not drop connection, because it is always connected )

Enable Wi-Fi Calling via Verizon on Unlocked Device?

Hello all,
I have an unlocked Moto G6 on Verizon on which I'd like to enable wi-fi calling. I called Verizon and they supposedly provisioned wifi calling to our account, but when I try to activate it via:
Phone App
Click the three dots on the upper right hand corner
Click Settings
Click Calls
Enable the Wifi Calling toggle
Wifi calling is not there. Also, when going to *#*#4636#*#*, wifi calling is greyed out and I can't toggle it on.
A preliminary Googling suggests that the unlocked Moto G6 is incapable of wifi calling because it does not have the necessary HD Voice and Wifi Calling software from Verizon. Supposedly the Verizon Moto G6 also has a different IMEI. However, it seems to me that if both versions of the phone have identical hardware, they should both be capable of wifi calling.
Has anyone run into this issue? Does anyone have any suggestions as to how I can enable wifi calling on my Moto G6?
at present verizon does not let any non vzw branded device use wifi calling.
which seriously sucks, but then again, we are talking about verizon, so...

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