Note 3 Stuck in a Boot Loop...? - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

Hello XDA, I'm having a problem with my grandmother's phone, and I'm in a hurry to get this fixed because she needs it for business. Her phone is an AT&T Galaxy Note 3 SM-N900A unlocked to T-Mobile. It was running Android 4.4.2 KitKat, and I tried to update the phone as I did with my grandpa's, who has the same exact phone before we switched to T-Mobile. Because it was unlocked, the phone couldn't receive the OTA Lollipop update due to the SIM card not being AT&T.
After spending 4 hours searching and trying solutions, I came down to one thread on XDA Forums here. I saw it and I ended up using Odin 3.09 to flash the All-In-one/Non-Wipe Tar file onto it, now my phone is stuck in a boot-loop. Strangely, the Lollipop update seems to be installed as when I plug her phone into my PC/charge it, the battery screen is different than the old one which looked shiny and not flat and material like the Lollipop one. Knox has not been tripped, system status is OFFICIAL, and every time I turn on the phone, it proceeds to boot until the AT&T logo screen, where it freezes mid-way vibrates 2 times and boots the same way over and over again.
Is there anything I can do aside from doing a wipe or factory reset, as I mentioned before she has to use the phone for a business she works for and she had somewhat important work on the phone. The worst part of it all is I was stupid and ignored the warning to back my data up first in the firmware thread. Please help, I'm in a very big hurry to solve this and finish the updating/problem.
P.S If it's not a boot loop and it's called something else, whatever. xD

Did you try using Smartswitch to see if it can see and repair and/or reflash? A factory reset may be the only way to fix it because I believe the file layout for KK and LP and different.

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[Q] Please Help. 3 Day old SGS behaving very strangely

Hello everybody.
I am having serious trouble with my phone and I was hoping some of you might be able to help me out.
I just bought my SGS 3 days ago. It came with android 2.1.1 eclair installed.
I had read that that version was not the best ( the first thing I saw when I opened the phone actually was an error screen, and the lag was horrible) so when I got home I decided to try and upgrade it using the official software for it (Kies).
Unfortunately Kies would simply disconnect my phone when I told it to upgrade, after which it would ask me to upgrade again >.>
So I decided to use Odin to flash one of the newer 2.2.1 versions.
I flashed a 'JS3' version with a repartition to 803 pit , but it crashed after rebooting with the dbdata error (which as I learned later was caused by not flashing a full firmware).
I flashed JPU after which worked great. It was fast and responsive.
However my phone kept crashing. Whether on standby, using apps, or just trying to dial a number, it would freeze, start vibrating, and sometime reset, other times just stay frozen until I force shut down it from the power button.
I flashed JS5 afterwards, with full cache clearing, factory reset etc. Still crashed.
Then I tried flashing Darky's 9.2 Ressurection. Loved it but I couldn't even set up my google account because it crashed constantly.
Then I went back to what I believe is the current official version for my location and carrier (Vodafone Romania), JP9 .
After flashing it didn't crash, but after a while (one night), it started crashing like crazy, even wound up with weird gray lines and a freeze in the morning.
I was hoping someone here might know what is wrong with it. I already sent it back to be serviced but I am thinking maybe I broke it somehow and would like to know how so I don't do it again.
The phone is network locked, which I later learned is usually a bad thing for flashing, unfortunately I didn't know about that when I started.
well first of you want to remove the network lock so try these:
http://forum.xda-developers.com/showthread.php?t=761045
http://forum.xda-developers.com/showthread.php?t=913681
next step is to register on www.samfirmware.com (its free) and here is where you will get all the latest official firmwares from samsung..
what you want to do is download (XWJS5) with all 3 files and PIT and flash that through odin with RE-PARTITION..
Before you do that, put your phone into recovery mode (volume up + Home button + Power button ) and do a factory reset / wipe cache ect...
so when you have done that and flashed the new firmware. let me know what the outcome is..
another thing.. ALWAYS MAKE SURE KIES IS CLOSED.... EVEN IN THE ICON TRAY... AND MAKE SURE DRIVERS ARE UP TO DATE.
other than that you shouldn't have any problems
hi, thanks for the advice.
I already did most of that however. I did a factory reset numerous times, and I also did a full repartition flash more than once, to no avail.
I am waiting to get it back from warranty service now but I am wondering what went wrong.
Was it broken when I bought it or did I damage it somehow by trying to flash it while network locked ?
flashing with network lock wouldnt make everything force close. the worst thing that could happen when flashing with network lock is not picking up a signal and possible IMEI corruption.
i think you may have just flashed the wrong ROM, it happens to us all, but the more you do it the more experienced you become and you soon learn methods to restore things..
dont worry too much it will be fine when it comes back from samsung, just be sure to read up properly if you have any doubts.. or ask a question first you will get a reply quicker than you can Unbrick your phone..
My phone seems to hate the 803 pit file. Lots of force closes when I used it. Try using 512, see if that works any better.

Flashed kdz with lg software, imei and boot problems.. Help please

. I flashed the KZ file with lg update software as explained in the XDA thread but I could not get the process to work right. My phone kept disconnecting at 28% and it would not turn on no matter what I did. It would only make a short vibrate as if it was turning on, and the computer would notice it but only for a short time. And never once did a light on the screen, or LG logo, or anything at all ever appear.
I figured I had really screwed it up, but when I plugged it into the wall it booted up perfectly. All my data was in tact and the rom i had flashed through cwm was still there, not the kdz file that I flashed with the lg software.. I noticed that my sim card did not come up as being in the phone at all. I looked in system setting status and noticed that all info related to my imei said unknown. I opened up the mfg app (277634#*# from the phone app).. Under "version info" then "factory version" my phone now says xmm6260.. It always used to say p925..etc... Even after flashing the zip to debrand from at&t this never changed from p925 even when every other aspect of my phone has.. I was hoping maybe once I put in an activated sim card everything would be fine and my phone would be unlocked which is why i flashed through lg software.. But seeing as how other people are having this similar issue and their phones not seeing the sim card, well im looking for some advice.. Should I try and re flash kdz file through lg software again? if i do, im going to do it on my XP computer this time, not Windows 7..
Just wanted to add that I did try wiping data and cache from cm and no dice.. Root and CMW work fine but no matter what I do, if my phone is turned off, i cannot boot up or boot to cwm or boot at all unless i plug the phone into a wall carger and then once its on it stays on and i can unlug.. SORRY ABOUT THE LONG POST, THANKS IN ADVANCE FOR ANY HELP..
I would reflash CWR first and foremost, then try to flash back to stock.
No IMEI/GSM Radio
Hi, were you able to fix your problem? If so, could you please give me a hand, I have same problem.
Im attaching a couple of screen shots, one where you can see that IMEI is not shown and other is where you see the phone number thats on the SIM but has a sign like if no SIM were inserted.
Using the KDZ detects the IMEI, but after flashing it doesnt show up on phone.
Thanks
Took my phone to a cellphone shop and they fixed it. Everything is back to stock and working normal.
Hi ive got the same problem, did you fix it?
Yes, my phone is working perfect at stock. Im going to wait for GB ir ICS with a working 850MHz baseband.

[Q] Galaxy S i9000 won't factory reset and force closes frequently - now with logcat

Hello all,
please forgive me first of all because I've had very little sleep due to this issue. And its a long thread, but more detail is better generally I believe.
First, some background, and unfortunately, it starts with my wifes phone.
My wife has a Galaxy S GT-i9000 on Orange in the UK. She has had it, probably about a year maybe at most. She has a few apps that she has downloaded but nothing major and on first looks when I got it nothing I expect would cause this issue, just facebook etc.
My wife came home and said, my phone keeps coming up with a message saying force close. Ahh, I thought, some apps gone nuts, but alas, it appeared to be many apps including Maps, Google Upload (I assume this is a system process), Facebook Katana and many more, probably about 20 Force Close messages pop up one after the other and it lags whilst trying.
Odd, I thought, I also noticed the icon for one of the apps on her homescreen had changed to the default White and Green one with the android on it.
I suspected something had gone wrong (obviously), I asked if she had rebooted it and she said she had. So, I rebooted it again, just incase. Same problem.
I then thought it might need an update, it was running official Kies 2.3.3 (or was it 2.3.4, I forget) so I plugged it into my netbook and ran Kies, had to update that as it didn't have the latest application update. I then started the firmware update, after backing up the phone using Kies.
Halfway through the update, Kies popped up a message saying something went wrong and that I had to unplug the phone, take out the battery and reboot. Odd, I thought as the phone was telling me to not doing anything. I waited a minute, nothing further happened, so I did this. Then I got the Black Screen of Death with the phone, the dots and the computer screen.
Crap!!! I thought, I managed to get into Download mode, and reflash it using what I believe was an official ROM using Odin. I then rebooted, and found that it STILL had the data on it and it STILL was doing the force close. At least I had it back to "working" though so I was mildly happy.
I then did a factory reset using the menu system, erased the USB storage (there is no external SD card in her phone) and rebooted, still force closing but prompting me to setup again. Weird. I went through the setup slowly, as every second or so a force close would popup, then when I completed the setup (which still had the wifi settings, account settings etc in it) the System Setup crashed with Force Close. I then rebooted and got to the Home Screen, but still crashing.
I rebooted and used the recovery screen to clear the cache and factory reset, despite the warnings I will lose everything, nothing was wiped.
I tried to update using Kies again but it tells me that the firmware/device is not supported. I am now trying to see if I can use Odin to install a Kies supported firmware. So that I can then try an update using that again.
Anyone got any suggestions, at present, my thoughts are, I was going well within the realms of warranty up until I reflashed it using Odin to try and get back in as I'd only used Kies to update and the issue "just started happening" without my missus doing anything.
There are no signs of damage on the phone and she tells me it was just sat on her desk all day.
So, my question is, what now? I'm of the opinion based on the above that if I can't reflash a warranty supported Kies update, then maybe a custom ROM will be worth a shot to see if its a hardware failure or if its software. I just have never had an issue like this with my HTC Desire and I've ran many custom ROMs and standard ROMs on it.
I do have the .tmp file of the update Kies downloaded, and I also have a Binary folder which has some file inside a couple more folders but its not a .tar or a .zip because when I try renaming it (after a copy) it won't open.
So, suggestions on a postcard, thanks if you got this far through this nightmare. All help massively appreciated.
Edit: it appears to be the same issue as this: http://forum.xda-developers.com/showthread.php?t=822238
I'll try some of their suggestions. Today I also did the *2767*3855# today which I found after a bit more searching. Same problem after a reboot. Force close and data still there.
I've tried and tried again to do various solutions for this, I've even ran a logcat using adb to see if I can see the problem. I suspect its a Dalvik Cache issue in that its unable to write to it for some weird reason.
I've downgraded it to Froyo following this guide: http://forum.xda-developers.com/showthread.php?t=1100906
It now detects in Kies and offers me a firmware upgrade. I suspect it will die again though if I try due to this Dalvik problem.
Wiping cache does not wipe the cache. Everything still appears to be there on reboot as mentioned above.
Here is a copy of the LogCat with Java errors all over it: http://leenukes.co.uk/downloads/logcat1.txt (its quite long)
I guess nobody knows. Today I will speak to Orange to try and get it fixed or replaced.
Sent from my HTC Desire using Tapatalk
We've been told it is beyond repair. We will see what they say when we go back into the shop. Its still in warranty so I don't see why they won't replace it.
Sent from my Galaxy Nexus using Tapatalk
I have a friend with a Galaxy S from Orange Romania and suddenly the phone kept showing Force Close on every App. He had 2.2.1 if I remember right. He whent with the phone to an Orange Shop and they only do a factory reset but data was not wiped.
So what i have done for him:
- start the phone in Download Mode
- start Odin with repartition check and XXJVT (2.3.5) firmware with 3 files (code, phone and CSC) + pit file .512
- after reflashing the phone does have all tha data, so i resarted in Recovery Mode and done a Factory Reset and a Cache Wipe
- i flashed Speedmonde Kernel k16.10 and do again from Recovery Mode a Factory Reset, Cache Wipe and Davlick Wipe.
On reboot the phone was CLEAN. No force closes for a week now.
Sorry for my English hope it helps!
ZiDanRO said:
I have a friend with a Galaxy S from Orange Romania and suddenly the phone kept showing Force Close on every App. He had 2.2.1 if I remember right. He whent with the phone to an Orange Shop and they only do a factory reset but data was not wiped.
So what i have done for him:
- start the phone in Download Mode
- start Odin with repartition check and XXJVT (2.3.5) firmware with 3 files (code, phone and CSC) + pit file .512
- after reflashing the phone does have all tha data, so i resarted in Recovery Mode and done a Factory Reset and a Cache Wipe
- i flashed Speedmonde Kernel k16.10 and do again from Recovery Mode a Factory Reset, Cache Wipe and Davlick Wipe.
On reboot the phone was CLEAN. No force closes for a week now.
Sorry for my English hope it helps!
Click to expand...
Click to collapse
Sound advice there mate, other thing I would have done is in recovery mode before the ODIN flash I would have format sdcard, making sure you have removed BOTH the external sd and the sim card, as it can wipe them as well.Then flash through ODIN as per instructions above.
Using JVT I would flash either speedmod or semaphore 2.1.1 which I personally use.
Happy flashing!!
turns out it was water damage and some parts corroded.
Its going to be claimed for on insurance.
Sent from my Galaxy Nexus using Tapatalk
Hello all,
the phone came back from repair yesterday, yay!
the phone now however, doesn't appear to lock onto a mobile signal for very long. Boooo!!!
After sending off for repair using insurance, we got the phone back yesterday but it now appears to be broke in another way. It won't lock on to a mobile signal, wireless is fine but data network and sometimes just mobile signal is patchy and keeps dropping.
I've just reset it to factory defaults, same problem. What I did notice, which is odd is that since it came back from repair, its now unlocked and I can put another networks SIM card in it, same issue there too so I know its the phone now.
I'm going to scour the forums to see if anyone else had/has issues like this, it is running the latest firmware now and a full wipe really did fully wipe it this time, as opposed to last time with its issues due to water damage. One step forward, two steps back?
Its going back to the insurance company. Especially as Orange were suggesting that we pay £70 for a new handset.
Absolute fool I had on support today, yesterday I at least had someone sensible.
Sent from my Galaxy Nexus using Tapatalk
SGS force close problem
Hey guys i m facing a similar solution in my samsung galaxy s. After deleting all the contents and uninstalling the applications, I m getting them back after rebooting and all applications has to be force closed after rebooting.
Please help me to solve this problem
Signal issues
leenukes said:
Hello all,
the phone came back from repair yesterday, yay!
the phone now however, doesn't appear to lock onto a mobile signal for very long. Boooo!!!
After sending off for repair using insurance, we got the phone back yesterday but it now appears to be broke in another way. It won't lock on to a mobile signal, wireless is fine but data network and sometimes just mobile signal is patchy and keeps dropping.
I've just reset it to factory defaults, same problem. What I did notice, which is odd is that since it came back from repair, its now unlocked and I can put another networks SIM card in it, same issue there too so I know its the phone now.
I'm going to scour the forums to see if anyone else had/has issues like this, it is running the latest firmware now and a full wipe really did fully wipe it this time, as opposed to last time with its issues due to water damage. One step forward, two steps back?
Click to expand...
Click to collapse
Sounds like a modem issue, where the techs at Orange put in the wrong modem for your firmware. I did the same thing when I upgraded from Froyo to Gingerbread.
Alternately, it could be a broken external antenna connection as a result of the corrosion from the water damage. Google "no signal fix" and look for a site that ends in .uk
Just a thought for others who come across this problem.
I

Need assistance - SM-G900A stuck at Samsung logo after stock rom flash

Hey all,
Looking for some assistance here. I apologize in advance for not having specifics on everything, but it's been a couple years since I've needed to do anything with this phone (SM-G900A). I picked it up used a couple years ago and shortly after, I did a NOX unlock and rooted the phone for two reasons - using Titanium Backup and to unlock the WiFi hot spot. I recently noticed that something had happened and my root access wasn't working correctly- guessing from one of the OTA updates that was attempting to occur on my phone. I say attempt, because I don't believe they ever successfully installed since they always seemed to error out. I'm currently on StraightTalk, not an AT&T customer. Something weird was up with it though, because I could never uninstall the Xposed Framework or app, yet Pokémon Go was recognizing it was rooted and blocking my access. I should also mention that I had towelroot running on the phone and it's showing the custom unlocked padlock on startup.
Fast forward to last night- I wanted to return it back to the stock ROM so I did my research, found a couple different tutorials that included the correct ROMs and applied one - G900AUCU1ANCE_G900AATT1ANCE_ATT.zip. After flashing, the phone will not boot and freezes halfway through the swirls around the Samsung logo, then goes blank. The blue notification light also stays lit on the phone.
Thinking it was most likely bootloader related, I found another ROM that included separate AP, BL, CSC files. I attempted to flash the bootloader, which failed and I got the following error on the phone - SW REV CHECK FAIL : [aboot]Fused 2 > Binary 1
At any rate, it seems like my boot loader somehow got corrupted or isn't compatible with this ROM, but I was hoping some of you experts out there could provide some answers. At this point my phone is dead, so I'm hoping I can get it restored very soon.
Thanks in advance guys!
The issue identified in this thread (http://forum.xda-developers.com/galaxy-s5/help/g900a-stuck-samsung-logo-black-screen-d-t3050369) seems very similar to mine as well as what's described on this website- http://www.galaxys5update.com/fix-black-screen-with-pulsating-blue-led-on-galaxy-s5-g900a/
I'm seeing the pulsing blue light as well. How do I find the 4.4.4 OA1 Kernel identified in the first link?

S10 Verizon freezes then reboots

So I have a Galaxy S10 verizon that was working fine, was up to date with all updates and etc and all of a sudden it decided to keep on freezing then reboot. Figuring it was a software issue I already have done the following with no luck
-Wiped cache
-Ran in safe mode
-Full wipe restore of the system
None of them have worked so I then proceeded to obtain the combination files and have reloaded the phone fresh using Odin new figuring it was a corruption in the software.
After it successfully finished loading the problem is still present after about 30 seconds after rebooting the phone. I don't know what else I can do next besides playing around with a custom rom maybe to see if the reboot loop is still present.
Any Ideas what else I can do or try?
Phone is in perfect condition, never dropped, no water damage, never flashed anything to the phone and was running just the stock verizon firmware. Phone doesn't even has a scratch in it...
Any ideas would be greatly appreciated!
If a data factory reset in recovery didn't work nor flashing stock firmware with ODIN, then it's probably hardware related and thus you will need to claim insurance if you have it with your carrier or warranty thru Samsung if it's still in warranty.

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