Hi,
It would seem that after 3-4 months of using a car charger has killed my charging/sync capabilities of my Nexus 7 3G It will only charge from mains power/usb power when switched completely off but as soon as the device is booted it does not charge. As I can no longer use the usb connection I am unable to load the stock rom using the tool kit I loaded this flashable zip so I can RMA the device
http://forum.xda-developers.com/showthread.php?t=2377685&page=1
Although the ROM appears to work fine (Still have the sync/charge issue though) and according to the "About Tablet" info everything appears to be stock, however if I enter recover mode with the power/volume down button I am presented with Clockwork Mod Recovery Menu which I would obviously need to remove somehow?
Can anyone please offer any advice on how I can do this to enable me to send the unit back for an RMA?
Many Thanks
mbc0 said:
Hi,
It would seem that after 3-4 months of using a car charger has killed my charging/sync capabilities of my Nexus 7 3G It will only charge from mains power/usb power when switched completely off but as soon as the device is booted it does not charge. As I can no longer use the usb connection I am unable to load the stock rom using the tool kit I loaded this flashable zip so I can RMA the device
http://forum.xda-developers.com/showthread.php?t=2377685&page=1
Although the ROM appears to work fine (Still have the sync/charge issue though) and according to the "About Tablet" info everything appears to be stock, however if I enter recover mode with the power/volume down button I am presented with Clockwork Mod Recovery Menu which I would obviously need to remove somehow?
Can anyone please offer any advice on how I can do this to enable me to send the unit back for an RMA?
Many Thanks
Click to expand...
Click to collapse
Have you tried a new cable?
Sent from my Nexus 7 using Tapatalk 2
And, in truth, if it's a hardware failure, rooted or not shouldn't matter.
One of the first diagnostics that they generally do is nvflash a stock image to eliminate software as an issue.
danvee said:
And, in truth, if it's a hardware failure, rooted or not shouldn't matter.
One of the first diagnostics that they generally do is nvflash a stock image to eliminate software as an issue.
Click to expand...
Click to collapse
Thanks for the replies, I am worried that they will see it is rooted and then charge me full price for a replacement!
And as for cables I have got 3 Nexus 7's and it is only this one that has the problem (the one that has been on the car charger)
Is there really no way of making this absolutely clean stock before I send back?
Many Thanks
mbc0 said:
Thanks for the replies, I am worried that they will see it is rooted and then charge me full price for a replacement!
And as for cables I have got 3 Nexus 7's and it is only this one that has the problem (the one that has been on the car charger)
Is there really no way of making this absolutely clean stock before I send back?
Many Thanks
Click to expand...
Click to collapse
Its a Nexus Device... When manufacturers put that tag on a device they know many people will but it to modify its software... I sent my first nexus Back with a very non stock rom on it because of the screen issue. It came back fixed with the same os on it . This was sent to Asus ..
If you have opened it or modified it physically in any way they will charge you. If its a software issue they prob will not but have a right to charge you..
but you can get back to stop.. D/load the stock image from google. to the device boot into cwm and flash it.. You will now be stock.You can then d/load stock recovery and flash that with cwm. So recovery will be stock..
Call ASUS To confirm about the above. they are quite open to talk to you .
Good Luck
mbc0 said:
Hi,
It would seem that after 3-4 months of using a car charger has killed my charging/sync capabilities of my Nexus 7 3G It will only charge from mains power/usb power when switched completely off but as soon as the device is booted it does not charge. As I can no longer use the usb connection I am unable to load the stock rom using the tool kit I loaded this flashable zip so I can RMA the device
http://forum.xda-developers.com/showthread.php?t=2377685&page=1
Although the ROM appears to work fine (Still have the sync/charge issue though) and according to the "About Tablet" info everything appears to be stock, however if I enter recover mode with the power/volume down button I am presented with Clockwork Mod Recovery Menu which I would obviously need to remove somehow?
Can anyone please offer any advice on how I can do this to enable me to send the unit back for an RMA?
Many Thanks
Click to expand...
Click to collapse
Does your computer not see it in fastboot mode?
Bongobiker said:
Does your computer not see it in fastboot mode?
Click to expand...
Click to collapse
His USB port is a goner, read the OP...
Beamed from my Maguro
Mach3.2 said:
His USB port is a goner, read the OP...
Beamed from my Maguro
Click to expand...
Click to collapse
Obviously not if it charges his device. Read the OP..!
Another option is to pay ~$70 to a repair shop for them to order a new micro USB/3.5mm module and replace it.
adoweeti Dut
Hi,
This appears to be a software issue as the port will allow usb/mains charge when powered off but not when powered on, (alot of reports from other users on this after using Amazon cigarette lighter chargers like me! ) the cables/chargers have all been changed and the port itself seems fine and has never been damaged in any way but sadly I cannot use fastboot due to the USB connection issues...
Just trying to find a way to completely stock the device before sending back
erica_renee said:
Its a Nexus Device... When manufacturers put that tag on a device they know many people will but it to modify its software... I sent my first nexus Back with a very non stock rom on it because of the screen issue. It came back fixed with the same os on it . This was sent to Asus ..
If you have opened it or modified it physically in any way they will charge you. If its a software issue they prob will not but have a right to charge you..
but you can get back to stop.. D/load the stock image from google. to the device boot into cwm and flash it.. You will now be stock.You can then d/load stock recovery and flash that with cwm. So recovery will be stock..
Call ASUS To confirm about the above. they are quite open to talk to you .
Good Luck
Click to expand...
Click to collapse
Hi,
Thanks for that info, I would prefer to send back stock just to cover all bases!
I have the original stock rom from google but it is in TGZ format and I thought I could only flash ZIP format with side loading? where would I put the Standard ROM TGZ File on the device to load with CWM?
Many Thanks
The tgz format is a compressed container like zip. You can upcompress it, and I think uncompress something inside it again you will eventually see .img files that you can you to go back to stock
Sent from my Nexus 7 using XDA Premium HD app
djdunn said:
The tgz format is a compressed container like zip. You can upcompress it, and I think uncompress something inside it again you will eventually see .img files that you can you to go back to stock
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
Hi,
I can see the IMG file inside the TGZ File, but how do I get to Nexus to load that?
Many Thanks
Unfortunately the only way I know how to flash recovery is with fastboot
djdunn said:
Unfortunately the only way I know how to flash recovery is with fastboot
Click to expand...
Click to collapse
That's what I thought... Thanks anyhow!
mbc0 said:
That's what I thought... Thanks anyhow!
Click to expand...
Click to collapse
Thing is.... with an OTA update, the Nexus reboots and installs without any USB connection, I would have thought it would have been possible to reproduce that?
wifi
what about over wifi
me2u2 said:
what about over wifi
Click to expand...
Click to collapse
That would be great if I could find a way!
So about two nights ago I noticed my phone wasn't taking a charge and eventually died. Once the phone was powered off it charges fine but turn it on and no more charging or connect to PC. So I've been searching for a solution since then as this would seem to be a software issue but nothing I have done has made a bit of difference. Now I want to bring the device back to 100% stock to either start fresh or make an exchange with T-Mobile.
Every way to restore to stock required fastboot & adb which obviously I cannot do since I cannot connect to PC. Please share any insights or at the very least steer me in the direction of the light. Thanks
mcallender5 said:
So about two nights ago I noticed my phone wasn't taking a charge and eventually died. Once the phone was powered off it charges fine but turn it on and no more charging or connect to PC. So I've been searching for a solution since then as this would seem to be a software issue but nothing I have done has made a bit of difference. Now I want to bring the device back to 100% stock to either start fresh or make an exchange with T-Mobile.
Every way to restore to stock required fastboot & adb which obviously I cannot do since I cannot connect to PC. Please share any insights or at the very least steer me in the direction of the light. Thanks
Click to expand...
Click to collapse
First, if you can boot into android, download a zip of your stock from your phone and flash it through recovery. If you can't do that, see if you have another micro usb cable, try connecting it to your phone and pc and see if that works. If not, cycle through your boot modes connected to pc (bootlader, android -if possible-, and recovery). Do you hear any sounds from your pc that indicate something is connected to it? Especially important for recovery to stock. If you hear a sound when you boot into recovery, you can flash the stock RUU or zip to get your phone back to stock. Next, disconnect phone from your pc, uninstall htc sync and all drivers for the phone. Reconnect the phone to your pc after that, and if it boots to android, it should reinstall sync and drivers automatically. Aside from this, the only other thing I can think of would be an exchange due to faulty usb. Hope this helps. I've included a couple of links to your stock RUU and zip (I'm assuming your T-mobile US). I hope this helps. -Mike
T-Mobile stock nandroid zip (Note: You need CWM for this)
T-Mobile stock RUU (It's an .exe you run with the phone connected to pc in recovery. Scroll to the bottom for the download. You need stock recovery for this)
I hope this helps.
Mike
One more thing: You got lucky no one flamed you for posting a question in the general thread. Next time you should post a question in the Q&A thread. Not everyone is as nice as me around here.
hi. i'm having the same issue on att variant... reported in depth here:
http://forum.xda-developers.com/showthread.php?t=2408656&nocache=1
Hi XDA,
My Z3 Compact has been running fine since i bought it in October 2014.
I rooted it in April, still running 23.0.A.2.93.
I've had it in a case all of the time, and i've only recently tested it underwater (<10cm). The flaps still work properly, and they were covered by the case as well.
A few days after the underwater test, I wanted to do a backup (before flashing a FTF). However, my PC didn't register the phone (no Windows USB connected notification sound, nothing in Device Manager).
What I've tried:
It does charges with the DK48 dock
It does not charge with the original charger in the microUSB port
I've rebooted and tried the power off button
It does not charge while powered off
It does not charge through USB with another original charger and cable that I borrowed
Now:
My next step is to reset the phone, but I'd like to be able to flash a stock FTF. Or just remove the root I'm running now. But since I'm unable to connect it to a PC, how can i flash a stock FTF?
TL;DR
How do i flash a stock FTF (or remove root) when i cannot use the USB on the phone?
Thanks in advance
Possible solution
I found this post regarding unroot:
http://forum.xda-developers.com/xperia-z-ultra/help/removing-root-to-ota-lolipop-t2971449/page2
There's a function for completely removing root in the SuperSU app. I'm going to try that tonight and hopefully an OTA update will remove all traces of the root afterwards.
Btw, i haven't unlocked the bootloader.
I'm still curious about my phone being able to charge via the dock, but not via USB.
Regards.
So I'm on the original stock firmware (AOCE), was rooted with PingPong (since 4/2015). Phone stopped doing fast charge so I was going to wipe and go back to stock with ODIN for troubleshooting when I also found that the device will not be recognized by PC either when I went to pull files. Drivers are fine, see's the gf's Note 4. Download mode isn't recognized either by PC or by ODIN. When plugged into PC, just get 'Cable Charging'. So I called AT&T and they're going to send another one out..... So how f'd am I? After factory reset, running the AT&T update fails, so I'm guessing there's still stuff on there in the /system partition or other 'protected' partitions. Without the ability to connect to it, are they going to find the root stuff? (completely hypothetical)
bigblue95z said:
So I'm on the original stock firmware (AOCE), was rooted with PingPong (since 4/2015). Phone stopped doing fast charge so I was going to wipe and go back to stock with ODIN for troubleshooting when I also found that the device will not be recognized by PC either when I went to pull files. Drivers are fine, see's the gf's Note 4. Download mode isn't recognized either by PC or by ODIN. When plugged into PC, just get 'Cable Charging'. So I called AT&T and they're going to send another one out..... So how f'd am I? After factory reset, running the AT&T update fails, so I'm guessing there's still stuff on there in the /system partition or other 'protected' partitions. Without the ability to connect to it, are they going to find the root stuff? (completely hypothetical)
Click to expand...
Click to collapse
Send it to samsung. hardware problem. Trust me.
Sunderwear said:
Send it to samsung. hardware problem. Trust me.
Click to expand...
Click to collapse
That's what I've read. Didn't realize direct to Samsung was an option. May check that out.
Just a follow up on this. Decided to replace the USB socket board and it has resolved the issue. Was fun tearing into a $800 device! Actually wasn't bad once the back panel is off.
Hi, I have a Verizon Tab S2 9.7 that seems to be having a major USB malfunction... No matter what USB setting I use (mtp,ptp,randis,midi,ext) when i plug in my device to a computer (i have tried 3 diff comps) the computer will not even register anything connected to it. the device will charge no problem but no matter what drivers i have installed or what cable i use it will not show up. It also does not show anything in download (odin) mode, or recovery so i can not even re-flash the stock firmware to try to fix it that way. i asked Verizon if they could get me an update.zip of their latest firmware ota update and was told there was nothing they could do. So I am left in a bind as if anything goes wrong with the tablet other than not being able to transfer files, there is nothing i can do to repair it. It has never been rooted and is on the latest firmware release for its model with a locked bootloader. Im not sure what to do or what my next step should be. I am attempting to root it using kingroot but no luck as i expected. thought it would be a lot easier to fix with root but with the locked bootloader im out of options. Any help is appreciated as this is my main tablet which i use for everything. thank you in advance.