xiaomi account - Xiaomi Mi 5 Questions & Answers

Hello everyone, the friend of a friend is blocked, update it because it came with a fake rom using edl. The bootloader is closed, therefore no possibility to install twrp. I have sent several emails to xiaomi and they respond, but they ask for an unlock code alphanumerico that I have no idea what it is.
Hi Sergio,
**
Greetings from Xiaomi!
**
I would request you to share a screenshot of the locked screen and also check if you are able to find any unlock code, so that we can guide you accordingly.
**
Please get in touch with us if you need any further assistance.
**
Regards,
Avinash
Xiaomi Customer Support
Hi Sergio,
*
Greetings from Xiaomi!
I would request you to share unlock code reflecting on your device, so that we can guide you accordingly.
*
Please feel free to contact us if you need any further assistance.
Regards,
Binoy
Xiaomi Customer Support
I have sent the imei, invoice, a number of id of the account and I continue to say that .... any idea? .My colleague does not remember the phone number that did not send mail or anything .... He tried With all the passwords you remember and nothing either.

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sorry guys, i did not know how to delete this post.
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Hello to all the xda members. I am using mi a2 device and I have a problem with it. After march update I am not able to access any secret menu with code. I am able to access some hidden menu with application. Please reply if anyone solve this problem. I am not able to access *#*#4636#*#* and other. Please help me. Only imei code is working
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Sent from my Mi A2 using Tapatalk
I have solution for this.
Rahmat2835 said:
Hello to all the xda members. I am using mi a2 device and I have a problem with it. After march update I am not able to access any secret menu with code. I am able to access some hidden menu with application. Please reply if anyone solve this problem. I am not able to access *#*#4636#*#* and other. Please help me. Only imei code is working
Click to expand...
Click to collapse
Just change your default phone app in setting to google phone. All secret code will run as they work in past.

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