New update bootloops my phone, help please! - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

Hey guys, so my mom was using the Turbo yesterday when she was prompted to an update. Now according to a few searches there was a soak test out or something? Not sure, since I have the Turbo 2. But regardless, she went to apply the update and now that phone won't boot up. It lights up with the M logo screen and then goes to andy where he's got the rotating box in his belly, and underneath it says "Erasing...". I can't get to any of the other options from the screen where you hold Volume Down while powering up. All of the options lead to the same erasing screen. The phone will reboot after two or three minutes and go back to the same thing. Been doing this for hours. I have it sitting on a charger and will take a look at it when I come back from work but I'm wondering how to remedy this? I am familiar with RSD lite and can use it to flash the phone if I can figure out which files to use. Not familiar with ADB so if that's the route I have to go, I'd appreciate a write up on how to use it. Willing to install custom firmware if I have to as well. I just need to get the phone working asap. My mom works nights and she is currently phoneless, so this is a safety concern of mine.
Also that screen where you hold Volume Down, it says battery okay and all that but it says the phone software is modified. Not sure why, I know that she completely incapable of doing that. And I didn't modify anything when I had the phone. Not that is matters though, it's out of warranty so Verizon or Moto probably won't be too useful.
Any and all help appreciated. Currently not in the position to buy a new phone so I'd prefer fixing this one up if I can. Thanks!

Xelios029 said:
I am familiar with RSD lite and can use it to flash the phone if I can figure out which files to use.
Click to expand...
Click to collapse
Is the phone pure stock? You've never unlocked the bootloader via Sunshine nor installed TWRP custom recovery?
If so, then this is the full firmware version of the most recent update that you would flash via RSD.
[FXZ] Official Stock Firmware 6.0.1 MCG24.251-5-5
https://forum.xda-developers.com/dr...-official-stock-firmware-6-0-1-mcg24-t3569334
It should fix your phone -- but you will not be able to unlock the bootloader and install custom recovery because the update blocks Sunshine. If you had wanted an unlocked bootloader you should have done it before now.

Never, which is why I'm confused why it says software status modified. The sunshine and mofo mods were released after I upgraded to the turbo 2 so I never even had a chance. But thank you though! Really appreciate it, I was scared that some part of the memory had failed or something. My only question from here is how do I get the phone into the mode to required to RSD it? Because even if I select the bootloader option from that screen where you hold volume down while powering up, it goes to that erasing screen no matter what.
EDIT: Got home from work and downloaded all the files. RSD 6.1.5, Motorola Device Manager for the drivers, and the FXZ file. No dice. It won't recognize the device in RSD even though windows is making that sound when a device is connected. No luck on RSDLite 6.2.4 either.
EDIT2: Okay ugh, now I don't know what to do. Turns out RSD didnt detect it because the cable was not directly plugged into the motherboard. Took me a while to figure that out. So I got it detected and I flashed that file you put above and I'm still having the same problem. It reboots once everything is finished flashing and then goes back to the "Erasing..." screen.
EDIT3: SUCCESS!!! Thank you so much! I swear I was thinking I was going to have to replace the phone. Let it sit at the Erasing screen after flashing it for a bit and it eventually rebooted itself and started the Droid splash screen. What a huge relief! Hopefully these updates help with someone else who may run into the same problem.

Glad it worked for you!
And it helped you were persistent.

ChazzMatt said:
Glad it worked for you!
And it helped you were persistent.
Click to expand...
Click to collapse
Thanks again, much appreciated!

ChazzMatt said:
Is the phone pure stock? You've never unlocked the bootloader via Sunshine nor installed TWRP custom recovery?
If so, then this is the full firmware version of the most recent update that you would flash via RSD.
[FXZ] Official Stock Firmware 6.0.1 MCG24.251-5-5
https://forum.xda-developers.com/dr...-official-stock-firmware-6-0-1-mcg24-t3569334
It should fix your phone -- but you will not be able to unlock the bootloader and install custom recovery because the update blocks Sunshine. If you had wanted an unlocked bootloader you should have done it before now.
Click to expand...
Click to collapse
Do you think sunshine will update the unlock bootloader for MCG24.251-5-5[
Sent from my XT1254 using Tapatalk

KARIM9377 said:
Do you think sunshine will update the unlock bootloader for MCG24.251-5-5[
Sent from my XT1254 using Tapatalk
Click to expand...
Click to collapse
You have to ask them. I don't know. But we've been surprised before by their talent.

ChazzMatt said:
you have to ask them. I don't know. But we've been stories surprised before by their talent.
Click to expand...
Click to collapse
Yes I did I ask
*@beaups and he told me that they will try if they have time for it
Put I asking for is ? did Verizon black the patch that sunshine can unlock bootloader with it ?
I hope they don't and I hope sunshine will do it and update

KARIM9377 said:
Yes I did I ask
*@beaups and he told me that they will try if they have time for it
Put I asking for is ? did Verizon black the patch that sunshine can unlock bootloader with it ?
I hope they don't and I hope sunshine will do it and update
Click to expand...
Click to collapse
Every time Sunshine released an update to force unlock the Droid Turbo bootloader, Verizon releases an OTA "security update" to block it.
This next rant is not towards you but to other longtime Droid Turbo owners... (Like anyone who has owned a Droid Turbo for over two months. Anywhere from 2 months - 2 years.)
People just need to UNLOCK their bootloaders before taking any updates. NEVER, NEVER, NEVER take an OTA update. If there's anything worthwhile it will be posted HERE on XDA and you can flash it manually. Just unlock your bootloader and you don't have to worry about Verizon "blocking" Sunshine because your bootloader will already be unlocked!

Related

[POLL] What Caused You To Brick?

In addition to completing the poll, please leave more specific information if you can - i.e., bricked downgrading from Lollipop to Kit Kat, took an OTA without flashing back to stock, was able to recover by doing xyz, was not able to recover, screen is black, can't get into bootloader mode, device only recognized as QHSUSB_DLOAD, had to do a warranty replacement, etc.
Edited - if you could post a follow up post with specifics after you vote, that would be great.
To the person who bricked after taking an OTA - did you not flash back to stock first? Or had you upgraded, then flashed backed to stock on a lower version (downgraded) and then took the OTA? What versions were you upgrading b/t?
To the person who bricked when they were downgrading - did you try to downgrade the bootloader? What versions were your downgrading b/t?
JulesJam said:
In addition to completing the poll, please leave more specific information if you can - i.e., bricked downgrading from Lollipop to Kit Kat, took an OTA without flashing back to stock, was able to recover by doing xyz, was not able to recover, screen is black, can't get into bootloader mode, device only recognized as QHSUSB_DLOAD, had to do a warranty replacement, etc.
Click to expand...
Click to collapse
You should add "I'm too lazy to read." as an option in your poll.
badams1 said:
You should add "I'm too lazy to read." as an option in your poll.
Click to expand...
Click to collapse
I don't think that is the problem here. Motorola has not told anyone not to attempt to downgrade the bootloader and supposedly mfastboot will prevent a bootloader from being downgraded. Moreover, supposedly checks were put in the OTA script that would just cause it to fail if you were not entirely stock when you took the OTA. But obviously, people are still bricking downgrading and taking OTAs so somehow either fastboot or mfastboot is not preventing bricks and likewise the OTA script hasn't been perfected to prevent bricks.
At the end of the day, the real problem is in designing an OS that will brick if the BL is downgraded. They do that so that if they patch security holes in the bootloader, you can't then go back to an insecure earlier version. It is fine to block downgrades, but terrible that it bricks the phone.
Also, as far as not reading, I posted a warning post about the risks of downgrading the bootloader or partition table and lots of people are posting on that thread disputing that. So people don't know what to think.
bump
bump.
I downgraded from 5.1 on my XT1095 to 4.4 and then took the OTA to 5.0, this bricked it. Wasnt able to unbrick it until now. Screen is black, can't get into bootloader mode, device only recognized as QHSUSB_DLOAD.
Anyone an idee how to unbrick?
r4ph431 said:
I downgraded from 5.1 on my XT1095 to 4.4 and then took the OTA to 5.0, this bricked it. Wasnt able to unbrick it until now. Screen is black, can't get into bootloader mode, device only recognized as QHSUSB_DLOAD.
Anyone an idee how to unbrick?
Click to expand...
Click to collapse
There is no way to unbrick it.
r4ph431 said:
I downgraded from 5.1 on my XT1095 to 4.4 and then took the OTA to 5.0, this bricked it. Wasnt able to unbrick it until now. Screen is black, can't get into bootloader mode, device only recognized as QHSUSB_DLOAD.
Anyone an idee how to unbrick?
Click to expand...
Click to collapse
This has to go back to motorola and get a warranty replacement. It could be fixed if they would release a couple of files to us but they haven't so far.
r4ph431 said:
I downgraded from 5.1 on my XT1095 to 4.4 and then took the OTA to 5.0, this bricked it. Wasnt able to unbrick it until now. Screen is black, can't get into bootloader mode, device only recognized as QHSUSB_DLOAD.
Anyone an idee how to unbrick?
Click to expand...
Click to collapse
Was it an actual XT1095 or a converted one? Which 5.1 where you on the original or the current or did you attempt the Brazilian? was your bootloader 60.14 or 60.16 ? did you fastboot flash partition gpt.bin and
fastboot flash motoboot motoboot.img ? If so did they not fail? and lastly you didn't attempt to lock your bootloader after the downgrade? for some reason people are trying this and even though it doesn't appear to be doing anything it just might causing an issue. There is no reason to attempt to relock your boot loader on the XT1095 it's the pure edition and warranty is not voided. When did it go black ? Was it during the 5.0 upgrade or after the reboot?
Try this site
http://www.usoftsmartphone.com/t300062.html
wolfu11 said:
Was it an actual XT1095 or a converted one? Which 5.1 where you on the original or the current or did you attempt the Brazilian? was your bootloader 60.14 or 60.16 ? did you fastboot flash partition gpt.bin and
fastboot flash motoboot motoboot.img ? If so did they not fail? and lastly you didn't attempt to lock your bootloader after the downgrade? for some reason people are trying this and even though it doesn't appear to be doing anything it just might causing an issue. There is no reason to attempt to relock your boot loader on the XT1095 it's the pure edition and warranty is not voided. When did it go black ? Was it during the 5.0 upgrade or after the reboot?
Click to expand...
Click to collapse
It is a converted xt1092, the germen variant. I converted it and after this i flashed the offical US 5.1 OTA (from here). After this i got a bootloop due to a problem with xposed and root.
So as stupid as i was,i just reflashed all the 4.4 files (xt1095 variant, with adb/fastboot from the sdk) with the motoboot and the gpt.bin, because i had them downloaded on my pc. After this i could boot again. Then I tried to take the OTA to 5.0 .11 . After this the device tried to reboot, but never booted and was hard bricked.
To the other questions, i dont know the version of my bootloader and i didnt tried to relock it.
r4ph431 said:
It is a converted xt1092, the germen variant. I converted it and after this i flashed the offical US 5.1 OTA (from here). After this i got a bootloop due to a problem with xposed and root.
So as stupid as i was,i just reflashed all the 4.4 files (xt1095 variant) with the motoboot and the gpt.bin, because i had them downloaded on my pc. After this i could boot again. Then I tried to take the OTA to 5.0 .11 . After this the device tried to reboot, but never booted and was hard bricked.
To the other questions, i dont know the version of my bootloader and i didnt tried to relock it.
Click to expand...
Click to collapse
I'd give this site a try since you're already bricked.
http://www.usoftsmartphone.com/t300062.html
wolfu11 said:
Try this site
http://www.usoftsmartphone.com/t300062.html
Click to expand...
Click to collapse
Thanks i gone try this as soon as i am home from work and then report back if it helped.
r4ph431 said:
Thanks i gone try this as soon as i am home from work and then report back if it helped.
Click to expand...
Click to collapse
That site is a site that just repeats XDA posts and the post quoted to you was deleted by the author b/c the files that were posted were for a Snapdragon 400 (MSM8626). I don't know what those files will do to your device.
This was the original thread on XDA:
http://forum.xda-developers.com/moto-x-2014/general/guide-unbrick-hard-bricked-moto-x-2nd-t2966017
Same here
r4ph431 said:
I downgraded from 5.1 on my XT1095 to 4.4 and then took the OTA to 5.0, this bricked it. Wasnt able to unbrick it until now. Screen is black, can't get into bootloader mode, device only recognized as QHSUSB_DLOAD.
Anyone an idee how to unbrick?
Click to expand...
Click to collapse
I have the same problem dude. ¿any progress?
r4ph431 said:
I downgraded from 5.1 on my XT1095 to 4.4 and then took the OTA to 5.0, this bricked it. Wasnt able to unbrick it until now. Screen is black, can't get into bootloader mode, device only recognized as QHSUSB_DLOAD.
Anyone an idee how to unbrick?
Click to expand...
Click to collapse
Why don't you get a warranty replacement? The XT1095 is covered by the warranty even if you unlock the bootloader.
JulesJam said:
Why don't you get a warranty replacement? The XT1095 is covered by the warranty even if you unlock the bootloader.
Click to expand...
Click to collapse
Its a converted xt1092(see me second answer) so its not covered.
Besides that motorola support told me it isnt covered under the support, not even on the xt1095. They stated it is against their tos and they wont repair it, not even when you pay them.
Sent from my D6603 using Tapatalk
r4ph431 said:
Its a converted xt1092(see me second answer) so its not covered.
Besides that motorola support told me it isnt covered under the support, not even on the xt1095. They stated it is against their tos and they wont repair it, not even when you pay them.
Sent from my D6603 using Tapatalk
Click to expand...
Click to collapse
That's not true in the US. In the US, the XT1095 gets warranty replacements no matter whether you unlocked or rooted.
Idk about Europe but I thought you had stronger consumer protection laws over there than we have here. I would look into it and not take No for an answer until you are sure that their policy is in-line with your consumer protection laws.
New hope here
JulesJam said:
That's not true in the US. In the US, the XT1095 gets warranty replacements no matter whether you unlocked or rooted.
Idk about Europe but I thought you had stronger consumer protection laws over there than we have here. I would look into it and not take No for an answer until you are sure that their policy is in-line with your consumer protection laws.
Click to expand...
Click to collapse
Im so glad to know that, i have a Moto XT1095 with unlocked bootloader, so today i contact the customer service via chat, they tried to helpe solve the problem, and when nothing gets better, the lady on the chat asked my IMEI, then she told me that it was still under warranty coverage, so i give her my shipping address, and now just waiting for a prepaid label to send my device for a "like new" replacement.
"Hi Ezequiel,
This is Jess from Motorola Chat Support. This is just a follow up email regarding your concern with us with reference number: 150606-001922. I just want to verify your shipping address for me to be able to process the replacement for you. Please provide me your complete shipping address. Feel free to respond to this email. Please let us know so that we can continue process your replacement.
Please feel free to chat back if you have further questions; we are open 24/7 to assist you. You may also call our Motorola Android Customer Service Department at 1-800-734-5870 during Mondays to Fridays 8am till 11pm and Saturdays and Sundays 10am till 7pm CST.
Thank you for choosing Motorola and have a nice day!"
ZekeMV said:
Im so glad to know that, i have a Moto XT1095 with unlocked bootloader, so today i contact the customer service via chat, they tried to helpe solve the problem, and when nothing gets better, the lady on the chat asked my IMEI, then she told me that it was still under warranty coverage, so i give her my shipping address, and now just waiting for a prepaid label to send my device for a "like new" replacement.
Click to expand...
Click to collapse
Good news!!!
JulesJam said:
Good news!!!
Click to expand...
Click to collapse
Thanks for this thread btw. I just bricked my device doing the same thing (5.1 OTA back to 4.4.4 factory image, black screen no bootloader/no response, QHSUSB_DLOAD shows up in device manager) and realized after finding this that that was the cause of the issue. I called customer support and will be receiving a replacement this week. It's not too bad b/c my usb port was starting to get janky so I was thinking of getting an RMA anyway so I would have had to spend the $25 on the advance RMA anyway (I really can't wait 2 weeks+ without a phone).

[Q][Solved] Relocking the bootloader

Hey guys,
I am currently trying to get my Moto X back to stock and relock the bootloader. Not because I need to, but just because I want to. I have a retDe XT1092 which I have converted to a XT1095. Is there any way to get the phone back to software status official and relock the bootloader? It doesn't matter to me that Motorola does know that I was unlocked before, I just want to relock it. I hope you guys can help me.
May I ask why you want to relock it? There really is no benefit to relocking it. :/
Anyway the command is:
fastboot oem lock
Sent from my XT1095
I know, but want to keep myself from flashing on this phone. I am trying to get away from rooting on non-nexus phones.
Yeah I've tried that multiple times, but as long as your software status isn't official the oem lock will fail. I'd guess this happens because most images you can download are not signed images.
Is your phone still converted to 1095? If so that is why lock wont work.
You would have to flash back the 1092 de image to be unmodified.
Sent from my XT1095
Okay good to know. I thought this wouldnt matter. But are there even any existing official images for the 1092?
Moto x firmwares:
http://www.filefactory.com/folder/dd05c058d3ff8dbe/?sort=created&order=DESC&show=25
Sent from my XT1095
These aren't official. I've already tried them. If you flash those you won't be able to relock the bootloader. This is the reason why I opened this thread because I don't know any way of accomplishing my goal.
Bl4ckX said:
These aren't official. I've already tried them. If you flash those you won't be able to relock the bootloader. This is the reason why I opened this thread because I don't know any way of accomplishing my goal.
Click to expand...
Click to collapse
One thing is official and other thing is carrier, and I think you need the firmware of your carrier, the one who came with your phone before the flashing. Maybe if you tell us we can find it for you.
juliospinoza said:
One thing is official and other thing is carrier, and I think you need the firmware of your carrier, the one who came with your phone before the flashing. Maybe if you tell us we can find it for you.
Click to expand...
Click to collapse
His is retde. And these are official, they are leaks from motorola.
Sent from my XT1095
juliospinoza said:
One thing is official and other thing is carrier, and I think you need the firmware of your carrier, the one who came with your phone before the flashing. Maybe if you tell us we can find it for you.
Click to expand...
Click to collapse
I was able to get the signed firmware from motorola, You have to start with fastboot oem lock begin and then flash. After flashing you use the fastboot oem lock and the bootloader will relock, however, you will still get the unlocked warning message. You will have to flash the modified logo.bin to make it go away.
AGISCI said:
His is retde. And these are official, they are leaks from motorola.
Sent from my XT1095
Click to expand...
Click to collapse
If you are so convinced that these are official I am willing to try them out but I am pretty sure they aren't
strafer69 said:
I was able to get the signed firmware from motorola, You have to start with fastboot oem lock begin and then flash. After flashing you use the fastboot oem lock and the bootloader will relock, however, you will still get the unlocked warning message. You will have to flash the modified logo.bin to make it go away.
Click to expand...
Click to collapse
This doesn't sound right. Using oem unlock begin the phone will check if each and every image is signed. You shouldn't be able to flash a modified logo.bin and the message should actually go away by itself. Are you sure your relock attempt didn't fail?
Bl4ckX said:
If you are so convinced that these are official I am willing to try them out but I am pretty sure they aren't
This doesn't sound right. Using oem unlock begin the phone will check if each and every image is signed. You shouldn't be able to flash a modified logo.bin and the message should actually go away by itself. Are you sure your relock attempt didn't fail?
Click to expand...
Click to collapse
I am 100% sure they are official because they are signed by motorola. If they were not official they wouldn't have motorola's signature.
Sent from my XT1095
AGISCI said:
I am 100% sure they are official because they are signed by motorola. If they were not official they wouldn't have motorola's signature.
Sent from my XT1095
Click to expand...
Click to collapse
I am currently downloading the XT1092 retDe image. I will report back in 6hours when I am back from work and this damn free download is finished. It takes forever..
The bootloader unlocked message would be a signed Motorola image since it is shipped with the phone. The bootloader essentially has a toggle that would switch between the normal and the unlocked message. I assume the toggle just doesn't get switched back when you OEM lock. It's not like he flashed a different custom logo or anything.
Sent from my Moto X 2014 Pure Edition using Tapatalk
Correct. You will notice the status message when you enter the bootloader there is a status code. 1=LOCKED 2=RELOCKED and 3=UNLOCKED. Once you unlock the bootloader, you can never go back to status 1 again and you will always get the bootloader unlocked message. If you read the message it states that the bootloader HAS been unlocked. There is a counter trigger in the phone telling it how many times it has been unlocked. When I had my old Galaxy S2 Skyrocket I remembered a program that would "RESET" this counter, but I do not believe one exists for Motorola. Once you unlock your bootloader there is no going back.
http://i5.androidxda.com/main/Motorola_Bootloader_Warning.png
Yeah I know about this relocked state, but it doesn't matter as I don't want to RMA the phone. I just want it locked but I wasn't able to accomplish a successful oem lock and I am now searching for a way to do so.
Edit: So this morning after the download had finished I brought my X to fastboot mode. And for whichever reason the software status was set to official even on the XT1095 image. I would have sworn that this wasn't the case when I flashed it and I have no idea why it changed. And a big thanks to you @AGISCI after typing "fastboot oem lock begin" I could flash the Image you linked here and software status stayed official and I was even able to relock the bootloader. So I simply must have had wrong images in the past, because I did entirely the same process I did now, 3 times already and it didn't work out at all.
So thanks again guys. The only annoyance is that I can't get rid of the bootloader unlocked message. This one seems to stay.

Relock Droid Turbo Bootloader

What's the process for going about it? I did do a search, but didn't find anything useful. Any help would be appreciated.
Reasoning: I'm going to be upgrading and turning in the phone, so it's time to put it back to factory.
mlw4428 said:
What's the process for going about it? I did do a search, but didn't find anything useful. Any help would be appreciated.
Reasoning: I'm going to be upgrading and turning in the phone, so it's time to put it back to factory.
Click to expand...
Click to collapse
1. Go back to stock everything by following section 0 of this guide: http://forum.xda-developers.com/droid-turbo/general/guide-how-to-unlock-bootloader-install-t3292684
2. While in bootloader mode, use the fastboot command "fastboot oem lock"
If you're turning in the phone to Verizon, this method is okay. However, don't do this if you plan on selling the phone to someone else. If they were to try and unlock the phone again, they would most likely brick it.
According to jcase relocking the bootloader it still shows a modified status code. Your warranty is permanently voided.
Are you on an Edge plan? Otherwise I don't know why you would be returning the phone to upgrade. Also not sure what their rules are on permanently modifying the software of one of these essentially "lease-to-own" devices, so might want to check the terms and conditions if this applies to you. If you are just trading it in for credit toward a new phone, I'd just sell it yourself unlocked and get a lot more for it.
Sent from my XT1254 using Tapatalk
SpyderPride said:
If you are just trading it in for credit toward a new phone, I'd just sell it yourself unlocked and get a lot more for it.
Click to expand...
Click to collapse
A bootloader unlocked, rooted XT1254 would be more valuable to a buyer than one locked down. You've already done all the hard work.
TheSt33v said:
1. Go back to stock everything by following section 0 of this guide: http://forum.xda-developers.com/droid-turbo/general/guide-how-to-unlock-bootloader-install-t3292684
2. While in bootloader mode, use the fastboot command "fastboot oem lock"
If you're turning in the phone to Verizon, this method is okay. However, don't do this if you plan on selling the phone to someone else. If they were to try and unlock the phone again, they would most likely brick it.
Click to expand...
Click to collapse
Heya so I'm in a serious bind.
I skipped your step 1 and locked my bootloader. I have an unlocked bootloader. I recently upgraded through the normal verizon pushed update the marshmallow update. Anyhow. I now want to return the phone for an upgrade and well... I locked the bootloader. Then turn the phone off and turned it back on and it now says locked, but it says failed to validate system image. I then got freaked out and downloaded all the step 1 files and tried to flash the stock rom (which i already had installed!) and that doesn't seem to work. Did I brick my phone? Is there any way to get it working now that it is locked with any kind of android at all?
You're probably fine @droidfun1. You just need to use the marshmallow firmware package instead of the lollipop one. Get it here: https://forum.xda-developers.com/dr...-official-stock-firmware-6-0-1-mcg24-t3531571
Yup, I tried flashing the stock 6.0.1 rom with fastboot on my mac but I got all kinds of fails.
I found a mac compatible command line version of RSDLite and it totally worked! Not sure why fastboot couldn't successfully flash the same stock rom?
Now I just need to remove the bootloader unlocked warning (my phone is now locked status 2), but not sure if I can now that it is locked.
TheSt33v said:
You're probably fine @droidfun1. You just need to use the marshmallow firmware package instead of the lollipop one. Get it here: https://forum.xda-developers.com/dr...-official-stock-firmware-6-0-1-mcg24-t3531571
Click to expand...
Click to collapse
droidfun1 said:
Yup, I tried flashing the stock 6.0.1 rom with fastboot on my mac but I got all kinds of fails.
I found a mac compatible command line version of RSDLite and it totally worked! Not sure why fastboot couldn't successfully flash the same stock rom?
Now I just need to remove the bootloader unlocked warning (my phone is now locked status 2), but not sure if I can now that it is locked.
Click to expand...
Click to collapse
Strange. As far as I understand it, RSDlite just automates fastboot, so even if you're using RSDlite, you're actually using fastboot. Whatever works though.
As for the unlocked bootloader message, see my response to that post you made.

Android N OTA Failed

Hey guys,
Not sure if I am going to be able to do anything about this. I signed up for the OTA beta program, device downloaded the OTA. When I got to the flashing stage it went to recovery and failed for some reason. Now I am unable to boot the device just gets stuck at Google splash screen. Cannot OEM unlock in fastboot because it was not enabled in developer options prior so flashing any images is out of the question. Is there any hope for me past this point or is the device bricked?
wolfnumba1 said:
Hey guys,
Not sure if I am going to be able to do anything about this. I signed up for the OTA beta program, device downloaded the OTA. When I got to the flashing stage it went to recovery and failed for some reason. Now I am unable to boot the device just gets stuck at Google splash screen. Cannot OEM unlock in fastboot because it was not enabled in developer options prior so flashing any images is out of the question. Is there any hope for me past this point or is the device bricked?
Click to expand...
Click to collapse
reboot into bootloader mode and flash that way. OTA is the worst way to update, IMO.
mikeprius said:
reboot into bootloader mode and flash that way. OTA is the worst way to update, IMO.
Click to expand...
Click to collapse
I can't flash images with a locked bootloader or is there a way around that?
wolfnumba1 said:
I can't flash images with a locked bootloader or is there a way around that?
Click to expand...
Click to collapse
the OTA wiped your custom recovery and didn't load the ROM properly !??!?!?! Yikes....................if your phone has stock recovery and the bootloader is locked then it is bricked and you need to send it in.
Device was completely stock, including recovery no custom recovery or root or anything.
That's strange....
mikeprius said:
That's strange....
Click to expand...
Click to collapse
Lol I know tell me about it.... I am going to see if motorola will send me a replacement but not to confident they will.
did you have root before taking the ota? anyways, sounds like you have the first N brick.
wolfnumba1 said:
Lol I know tell me about it.... I am going to see if motorola will send me a replacement but not to confident they will.
Click to expand...
Click to collapse
They may....I think the big question is if they still have any in stock......anyways, let us know what happens....that's a very unfortunate situation. The first thing I did when I got my phone was unlock the bootloader and I have not re-locked it since.
simms22 said:
did you have root before taking the ota? anyways, sounds like you have the first N brick.
Click to expand...
Click to collapse
No did not have root, was completely stock.
mikeprius said:
They may....I think the big question is if they still have any in stock......anyways, let us know what happens....that's a very unfortunate situation. The first thing I did when I got my phone was unlock the bootloader and I have not re-locked it since.
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Click to collapse
Yea sucks, device is out of warranty so I am SOL it seems. Lol I don't unlock because it breaks android pay and other security features which I did not want to disable.
wolfnumba1 said:
No did not have root, was completely stock.
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Click to collapse
yea, read. i was going to post when no one else posted, but had a customer walk in. by the time i posted it was too late :angel:
wolfnumba1 said:
Yea sucks, device is out of warranty so I am SOL it seems. Lol I don't unlock because it breaks android pay and other security features which I did not want to disable.
Click to expand...
Click to collapse
This is even more unfortunate. You can use Android Pay with an unlocked bootloader. I've flashed my phone back to stock images with the bootloader unlocked and Android Pay works. It's not contingent on a locked bootloader, only factory stock images.
mikeprius said:
This is even more unfortunate. You can use Android Pay with an unlocked bootloader. I've flashed my phone back to stock images with the bootloader unlocked and Android Pay works. It's not contingent on a locked bootloader, only factory stock images.
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Click to collapse
Oh weird, when you check off the allow oem unlock it says disabled security features, I wonder what that means then... yes it sucks, now a very nice looking paperweight lol
wolfnumba1 said:
Oh weird, when you check off the allow oem unlock it says disabled security features, I wonder what that means then... yes it sucks, now a very nice looking paperweight lol
Click to expand...
Click to collapse
That's just a general warning. No bearing on AP.......well you may be able to sell the phone as some people may buy it. I'm sure someone out there has a way to get it back, but I'm not sure how. I recall seeing a thread where someone in Cambodia did the same thing and he took it to a shop that was able to reverse it.....
mikeprius said:
That's just a general warning. No bearing on AP.......well you may be able to sell the phone as some people may buy it. I'm sure someone out there has a way to get it back, but I'm not sure how. I recall seeing a thread where someone in Cambodia did the same thing and he took it to a shop that was able to reverse it.....
Click to expand...
Click to collapse
Lol really? Recall where?
wolfnumba1 said:
Lol really? Recall where?
Click to expand...
Click to collapse
I can't find the thread, but I did find this one:
http://forum.xda-developers.com/nexus-6/help/nexus-6-bricked-november-security-ota-t3242773
It looks like you are not the first to be bricked with an OTA update. There should be a sticky about this issue moving forward.
mikeprius said:
I can't find the thread, but I did find this one:
http://forum.xda-developers.com/nexus-6/help/nexus-6-bricked-november-security-ota-t3242773
It looks like you are not the first to be bricked with an OTA update. There should be a sticky about this issue moving forward.
Click to expand...
Click to collapse
Lol so ****ty, looks like the phone is ****ed
wolfnumba1 said:
Hey guys,
Not sure if I am going to be able to do anything about this. I signed up for the OTA beta program, device downloaded the OTA. When I got to the flashing stage it went to recovery and failed for some reason. Now I am unable to boot the device just gets stuck at Google splash screen. Cannot OEM unlock in fastboot because it was not enabled in developer options prior so flashing any images is out of the question. Is there any hope for me past this point or is the device bricked?
Click to expand...
Click to collapse
Count me in as one of the potentially many more that bricked his phone while trying out the Beta program via OTA...
sorry to tell you this , but with locked bootloader , your phone is hard bricked, no way to recover, only by sending it back to motorola or amazon if you bought from them. i sold about 100 pieces of nexus 6 to customers and my first advice to them is to check " Enable oem unlocking "
anyway email google and blame them for this and i am sure they will help

Question Help, i did something stupid.

Hello
Hoping somebody can help getting my phone up and running again.
I wanted to unroot my phone, because i was having issues with danish "MitId". And was a bit sloppy with it.
First i tried using SuperSU to remove root. Because i didnt feel like setting everything up again. Didnt work.
Then I locked the OEM Lock in developer settings. Not thinking this would be a fatal error.
Got home from work, and said to myself. Jusk lock the bootloader and the phone will reset itself.
But this is not the case, when you have been stupid enough to lock the OEM lock.
Now I am stuck on "No valid operating system could be found. The device will not boot"
I can get in to fastboot by pushning power+vol down. But cannot flash anything since the phone thinks the OEM Lock is locked on it.
Does anyone know of a solution for me. Or is it going to the shop tommorow and say that my phone is going this. And hope they will sort it for me?
Can't you fix stuff by using https://flash.android.com/ ?
No, unfortuantly not. It fails:
Device Unlock Disabled​For security reasons, you need to enable "OEM unlocking" in order to flash your device. See the device preparation instructions for more information.
Pearsondk said:
No, unfortuantly not. It fails:
Device Unlock Disabled​For security reasons, you need to enable "OEM unlocking" in order to flash your device. See the device preparation instructions for more information.
Click to expand...
Click to collapse
Try sideloading the full OTA. You don't need an unlocked bootloader for that.
Unfortuatly not, if I try to enter recovery mode. The phone just goes back to the screen saying "No valid operating system could be found. The device will not boot"
ADB is not available to me
If you can't sideload the OTA, I'm afraid there is not much else you can do with a locked bootloader except try to RMA it.
Can you get into recovery at all. Even if it's the stock you can attempt a sideload of the stock OTA.zip from Google. You may also try if your on boot slot A
fastboot --set-active=b
On b use
fastboot --set-active=a
Try to see if the other boot slot has an a bootable OS.
*****I apologize I just saw it's actually still locked****"
Contact U-break I-fix if I typed that correctly. The third party warranty repair center for Google's warranty. I believe they can attempt to switch the boot slot with a locked bootloader with the equipment they use to reflash these devices. If anything it's under warranty get the RMA and if the bootloader is locked on it trade someone or sell it and use it to make buying a new cheaper..
JovialQuestion said:
Can you get into recovery at all. Even if it's the stock you can attempt a sideload of the stock OTA.zip from Google. You may also try if your on boot slot A
fastboot --set-active=b
On b use
fastboot --set-active=a
Try to see if the other boot slot has an a bootable OS.
Click to expand...
Click to collapse
No, I can get into fastboot and that is it.
But everything I try in fastboot gets rejected, since it says the phone is locked.
Does the bootloader screen on the phone have the option to boot into Rescue. This has a ADB connection but I am not sure if adb sideload works
Really mad that Google intentionally locks phones this way, turning them into completely functional, but useless piece of junk. I guess that's late stage capitalism for you xD
JovialQuestion said:
Does the bootloader screen on the phone have the option to boot into Rescue. This has a ADB connection but I am not sure if adb sideload works. Use the volume keys and power button to select it
Click to expand...
Click to collapse
Kofa1 said:
Really mad that Google intentionally locks phones this way, turning them into completely functional, but useless piece of junk. I guess that's late stage capitalism for you xD
Click to expand...
Click to collapse
Google is not responsible for phone's with locked bootloaders. They make the device with the specifications the carrier that sells it stipulates. Google themselves allows the unlock.
Lughnasadh said:
If you can't sideload the OTA, I'm afraid there is not much else you can do with a locked bootloader except try to RMA it.
Click to expand...
Click to collapse
Iam guessing the same. Phone doesnt want to do anything.
And since i cant get into the phone to oem lock i am stuck. Live in Denmark, so by law I havnt voided the warrenty by rooting.
Pixel warranty is always valid even if you unlock and root. Google doesn't void the warranty. Go to Google pixel support page. Find warranty and act as if your submitting a RMA and it will tell you after you enter the device IMEI how long your warranty is valid for
Delete
If that were true. Android flash tool https://flash.android.com/welcome
Would work as it's the same process for the browser to flash the very same file. Motorola allowed signed factory img on locked. Google had never allowed that in fastboot as far as I am aware
DroidRommer said:
All you need to do is go here Factory pixel firmwares and scroll down to pixel 7 panther assuming you're not on the pro (cheetah)
-select the latest version for your model whether that's Verizon or whatever if you have the carrier unlocked one like myself just choose the Feb firmware that doesn't have a carrier name at the end of the firmware number (you should have your phone plugged into your PC and in fastboot mode) click flash and follow the steps. These are Googles factory images so it doesn't matter if your bootloader is unlocked or not as long as you choose the latest version and the correct version for your phone. Tbh you can't really brick the pixel 7 as long as you have a PC and are able to put the phone in fastboot mode (holding the volume down and power button while powering on)
-Anytime you run into some kind of bootloop issue or wanna get rid of root flashing the stock firmware from this website will factory reset and revert your phone to the way it was the very first time it was pulled out of the box and powered on. If you have already tried this and you know forsure you did everything correctly then I must admit I have never had this happen and I'm someone who flashes custom roms and goes back to stock to get the latest security update just to turn around and flash another custom rom right after lol. If you need any help or advice feel free to pm me whenever. I have been rooting phones for a long time and have to say that the Google pixel is by far the most user friendly phone I've ever owned when it comes to custom rooms, rooting etc. You can ALWAYS go back as long as you know what steps to take. Sorry for the rant especially if you already figured it out.
Happy Customizing!
DROIDROMMER
Click to expand...
Click to collapse
Their bootloader is locked. You cannot flash a factory image like that with a locked bootloader. They also turned off OEM Unlocking in the developer settings. If they had left this enabled they would be able to use Android Flash Tool as that tool will unlock your bootloader if OEM Unlocking is enabled.
Kofa1 said:
Really mad that Google intentionally locks phones this way, turning them into completely functional, but useless piece of junk. I guess that's late stage capitalism for you xD
Click to expand...
Click to collapse
This wouldn't be Google, they basically encourage you too unlock the bootloader and root if you want as they give you all the tools you need and factory firmware options to go back if you make a mistake. Tbh if you are able to unlock and root the phone to start then you can go back. Even with a locked bootloader you can always flash the latest factory image on googles dev website, you just can't downgrade firmware or install different carrier firmware without the unlocked bootloader. If we really wanna poke at some phone developers I vote Samsung as I have had multiple people ask me to root their phones and if it's a US snapdragon version it cannot be done its so frustrating lol thanks for letting me vent, have a great day if you have the the carrier unlocked dev edition of the pixel 7 and ever need any help feel free to pm me. I have been rooting and romming pixels for a long time
Edit: I was not aware you couldn't flash the stock firmare using googles dev page without oem unlock. I apologize for jumping to conclusions. I thought I had every possible bad scenario happen to me by now but apparently I learned something new today.
DroidRommer said:
This wouldn't be Google, they basically encourage you too unlock the bootloader and root if you want as they give you all the tools you need and factory firmware options to go back if you make a mistake. Tbh if you are able to unlock and root the phone to start then you can go back. Even with a locked bootloader you can always flash the latest factory image on googles dev website, you just can't downgrade firmware or install different carrier firmware without the unlocked bootloader. If we really wanna poke at some phone developers I vote Samsung as I have had multiple people ask me to root their phones and if it's a US snapdragon version it cannot be done its so frustrating lol thanks for letting me vent, have a great day if you have the the carrier unlocked dev edition of the pixel 7 and ever need any help feel free to pm me. I have been rooting and romming pixels for a long time
Click to expand...
Click to collapse
Dude. You cannot flash factory images of any kind on any Google phone with the bootloader in locked status. Please stop giving false information on here. If you want to talk up Samsung do it on a Samsung post. Let's not confuse everyone please
DroidRommer said:
Even with a locked bootloader you can always flash the latest factory image on googles dev website, you just can't downgrade firmware or install different carrier firmware without the unlocked bootloader.
Click to expand...
Click to collapse
To use Android Flash Tool, you have to have OEM Unlocking enabled in Developer Options for it to be able to unlock the bootloader.
To flash the factory image in fastboot you must have an unlocked bootloader.
Lughnasadh said:
Their bootloader is locked. You cannot flash a factory image like that with a locked bootloader. They also turned off OEM Unlocking in the developer settings. If they had left this enabled they would be able to use Android Flash Tool as that tool will unlock your bootloader if OEM Unlocking is enabled.
Click to expand...
Click to collapse
Okay my bad you are right fortunately I have never had this happen. And like someone else said if he can't get into recovery then he can't sideload a factory ota... sorry I'm at a loss on this one. Some custom roms use "fastboot update file.zip" would that do anything in this case or would that command not even work with a locked bootloader I'm assuming. I apologize for trying to act like a know it all I've just never heard of this happening

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