Note 5 Data Recovery - Galaxy Note5 Q&A, Help & Troubleshooting

Hey guys - smashed my screen and want to get photos off my device. Any way to do this, cant see the screen stylus works tho.

mikedsvt said:
Hey guys - smashed my screen and want to get photos off my device. Any way to do this, cant see the screen stylus works tho.
Click to expand...
Click to collapse
If your phone is charged enough then install latest usb drivers for you device on pc and connect it using original Samsung usb cable to pc..You can copy all your data stored on internal storage to your pc..Since you are unable to see your screen, charge your phone for sometime so that it will not switch off during backup process and take backup of your current data on pc

DroidHackeR said:
If your phone is charged enough then install latest usb drivers for you device on pc and connect it using original Samsung usb cable to pc..You can copy all your data stored on internal storage to your pc..Since you are unable to see your screen, charge your phone for sometime so that it will not switch off during backup process and take backup of your current data on pc
Click to expand...
Click to collapse
Well I know that. But you have to be able to change USB mode to File transfer, not easy to do when screen is black...

mikedsvt said:
Well I know that. But you have to be able to change USB mode to File transfer, not easy to do when screen is black...
Click to expand...
Click to collapse
Have you tried that?

Related

Screen broken, need to recover data from internal storage

Hello, my Samsung Galaxy S I9000 fell and the screen is broken.
When I turn on the phone, I can hear the start up sound. When I connect it to PC, the drives are recognized but not mounted as I cannot select the menu in the phone.
USB debugging was not selected.
Is there a way to access the internal storage as I need to recover the data?
Please help.
1)activate phone in recovery mode (POWER+VOL UP+HOME)
2)connect the phone via usb to a computer
3)use adb to recover your files (i would recommend checking this guide or any other you can find, if you dont know how to use adb: http://forum.xda-developers.com/showthread.php?t=619153 )
You can mount USB Storage in CWM Recovery if you have it. If not try to flash a kernel with it, like CF-root or Speedmod.
Having the same problem, however I can't enable USB Debugging as my touchscreen is non-responsive and my android device doesn't support OTG USB mice etc
jleafe said:
Having the same problem, however I can't enable USB Debugging as my touchscreen is non-responsive and my android device doesn't support OTG USB mice etc
Click to expand...
Click to collapse
you have a big problem, have you try with linux, like ubuntu, perhaps you have more luck
You can flash cf root which comes with CWM recovery. Then mount USB storage with cwm recovery (press volume up+home+power) then you can access the internalbsd card.
similar problem
Hi I have a very similar problem with my Xperia S LT26i. I dropped it into the bath and it was only in the water for about 30 seconds. Now the touchscreen is not working and the colour has stared to bleed out of the screen. the screen was fine first (looked normal) but now it is very faint and mono-colour which seems to keep changing for dark to white.
I have plugged it into three different computers now and the phone is shown but nothing in it is shown. The USB debugging was not enabled, as previously I didn't know this had to be enabled. Please tell me there is a way around this? the phone itself is still working as I have had a phone call and texts come through. really want to save my data please help!
PC companion doesn't read it either as it says the phone has to have USB debugging enabled. also apparently the Xperia S doesn't have a recovery mode.
Recently my Galaxy s2's screen smashed, and, after replacing it with a GS4, i realized that many of my pictures were stuck on the internal sd card of the GS2. Being unable to turn on mass storage mode, I made a very simple tool that makes using adb pull a simple, painless process, even for the most computer illiterate of android users. Hope this helps if anyone needs it
Click to expand...
Click to collapse
Link here

[RESOLVED] USB not working

I've having a problem with my PC not picking up my phone when plugged up. It will charge, but that's it. I don't get the drop down box to select my connection mode. Here's my setup:
Android version 2.3.4
Gingervolt 2.0
SW version: VS910ZV7
Debug enabled
Default connection mode is internet connection
Connected straight to USB port (no hub involved)
I've tried taking the battery out for a few minutes and that didn't work. I've tried toggling the default connection mode, but that does nothing.
I'd like to upgrade my CWM, but can't because of this.
Any ideas?
***EDIT***
Well for some odd/unknown reason my USB connection is working again! I have done nothing to my phone since flashing Break Out ROM 1.1 a while back and the USB was still broken after that. So, while this makes absolutely no sense at all, I'm thrilled to have it back!
Click to expand...
Click to collapse
brad6360 said:
I've having a problem with my PC not picking up my phone when plugged up. It will charge, but that's it. I don't get the drop down box to select my connection mode. Here's my setup:
Android version 2.3.4
Gingervolt 2.0
SW version: VS910ZV7
Debug enabled
Default connection mode is internet connection
Connected straight to USB port (no hub involved)
I've tried taking the battery out for a few minutes and that didn't work. I've tried toggling the default connection mode, but that does nothing.
I'd like to upgrade my CWM, but can't because of this.
Any ideas?
Click to expand...
Click to collapse
If you want drop down box to select connection mode then go to settings/connectivity and check always ask (if its not already checked) i dont think the computer will show its connected unless mass storage is selected and your sd cards show up on computer. When in internet mode its probably fine just run the program to install cwm recovery. Thats what i did to make sure computer was reading the phone. Someone else may have better input on the subject
Sent from my VS910 4G using xda premium
I've had problems before when not using the original LG cord. Are you using something other than that?
"always ask" is checked, but it never asks when I plug it up to my PC. If I switch default connection mode to mass storage my PC doesn't pick up my SD card either. So mass storage nor internet connection mode works. It will however, at least charge.
Yes, I'm using an original LG usb cable.
Have you verified the SD Card actually works by going into a File Manager and seeing if you can read the files in your SD Card?
Yes the SD card works. I can browse the files on it with Root Explorer and CWM picks up the backup images on it.
brad6360 said:
Yes the SD card works. I can browse the files on it with Root Explorer and CWM picks up the backup images on it.
Click to expand...
Click to collapse
Have you only tried 1 port on the PC or multiple? If you can, try a different port or a different PC.
Sent from my AXI0M ICS RAZR using tapatalk.
spc_hicks09 said:
Have you only tried 1 port on the PC or multiple? If you can, try a different port or a different PC.
Sent from my AXI0M ICS RAZR using tapatalk.
Click to expand...
Click to collapse
I should have included that in my original post. I have tried every USB port on 3 different PC's. Two HP's and one Dell.
Any other suggestions? I've been searching the net for days now and can't find a solution. I'm beginning to think I have a hardware problem. Is there any chance this could be a software/configuration problem?

[Q] Recovering files from broken phone

First of all, i have tried to solve this problem for hours and so far i don't have found anything that could help me.
So my screen is broken, completetely black, and i would like to save some files from my galaxy S(files are NOT on external SD card). Connecting phone to computer doesnt help because i should turn mass media mode on, and thats kind of hard when the touch screen is not working. Kies recognizes my phone(tries to connect), but can't connect because i should turn some other mode on? I have read that it could be possible to save files with ADB and i even tried but i didnt find any suitable instructions. So could anybody tell me how to save my holiday pictures :crying:
tuotanin said:
First of all, i have tried to solve this problem for hours and so far i don't have found anything that could help me.
So my screen is broken, completetely black, and i would like to save some files from my galaxy S(files are NOT on external SD card). Connecting phone to computer doesnt help because i should turn mass media mode on, and thats kind of hard when the touch screen is not working. Kies recognizes my phone(tries to connect), but can't connect because i should turn some other mode on? I have read that it could be possible to save files with ADB and i even tried but i didnt find any suitable instructions. So could anybody tell me how to save my holiday pictures :crying:
Click to expand...
Click to collapse
Hi,
I have a solution for you
No need to turn on mass storage.
What you need:
USB cable
Working pc
Android SDK http://developer.android.com/sdk/index.html
USB Driver http://developer.android.com/sdk/win-usb.html
1. Download and install this tool: http://de.codeplex.com/releases/view/107423
2. Boot your phone into recovery (worked for me) ( volume up+home+power)
3. Connect your usb cable
4. Start Droid Explorer and search for your sd card
cixty said:
Hi,
I have a solution for you
No need to turn on mass storage.
What you need:
USB cable
Working pc
Android SDK
USB Driver
1. Download and install this tool:
2. Boot your phone into recovery (worked for me) ( volume up+home+power)
3. Connect your usb cable
4. Start Droid Explorer and search for your sd card
Click to expand...
Click to collapse
Thank you for your answer. I think i can't get my phone into recevory mode. At least Droid explorer doesn't find it. When i try to boot it into recovery, my computer makes that "connected sound" several times, so i think the phone really is broken... Also, when the phone is connected to computer with usb cable, and i put the battery into the phone, i can hear that connected sound immediately, so i guess the phone automatically boots on? Well i keep trying but i think it is not possible to boot this phone into recovery mode
tuotanin said:
I have read that it could be possible to save files with ADB and i even tried but i didnt find any suitable instructions. So could anybody tell me how to save my holiday pictures :crying:
Click to expand...
Click to collapse
What you need therefore is a (rooted) phone and USB debugging must be enabled - at least I never tried withouit thos options turned on. Since you don't need to do sthg with su I think technically you can go without root as well, but did never run it without so not sure on that. Hope you had USB debugging active before your screen broke...
Install the adb tools on your pc if you haven't already. (google is your friend )
What you want to do now is connect your phone to the PC, open up a terminal session (within windows e.g. execute -> cmd ) and then fire up those commands:
Code:
adb
lot of stuff, ignore - if it doesn't work: google installing drivers and the adb tools
Code:
adb devices
here your phone should be listed if it is in debugging mode.
then just
Code:
adb pull [pathToYourHolidaypics] [pathToSaveOnHarddisk]
so for example:
Code:
adb pull /sdcard/DCIM Holidaypics
and you photos should be rescued. Good luck!
2 Be said:
What you need therefore is a (rooted) phone and USB debugging must be enabled - at least I never tried withouit thos options turned on. Since you don't need to do sthg with su I think technically you can go without root as well, but did never run it without so not sure on that. Hope you had USB debugging active before your screen broke...
Install the adb tools on your pc if you haven't already. (google is your friend )
What you want to do now is connect your phone to the PC, open up a terminal session (within windows e.g. execute -> cmd ) and then fire up those commands:
Code:
adb
lot of stuff, ignore - if it doesn't work: google installing drivers and the adb tools
Code:
adb devices
here your phone should be listed if it is in debugging mode.
then just
Code:
adb pull [pathToYourHolidaypics] [pathToSaveOnHarddisk]
so for example:
Code:
adb pull /sdcard/DCIM Holidaypics
and you photos should be rescued. Good luck!
Click to expand...
Click to collapse
Thank you for your answer. Unfortunately, this method doesn't find my phone either.. I think that USB debugging mode was on but can't say for sure. Maybe my Samsung is just completely broken. I guess we are out of ways to recover files . Thank you for your help and of course feel free to post anything if anybody have any idea.
tuotanin said:
Thank you for your answer. Unfortunately, this method doesn't find my phone either.. I think that USB debugging mode was on but can't say for sure. Maybe my Samsung is just completely broken. I guess we are out of ways to recover files . Thank you for your help and of course feel free to post anything if anybody have any idea.
Click to expand...
Click to collapse
if usb debugging off, mtp still working so pc must detect ur fone unless its already not working.if pc recognised ur fone when plugged in, use any partition backup app in pc to backup da entire partition
n i m sorry if its doesnt help u
Sent from my GT-I9000 using xda premium
compacity said:
if usb debugging off, mtp still working so pc must detect ur fone unless its already not working.if pc recognised ur fone when plugged in, use any partition backup app in pc to backup da entire partition
n i m sorry if its doesnt help u
Sent from my GT-I9000 using xda premium
Click to expand...
Click to collapse
It should be in USB storage mode. I dont know what mode is on atm. Even Kies doenst recognize phone

Please Help - Flashed Marshmallow 6.0 now only 24 gb space on 64 gb phone!

As title says. Also when I connect to USB into my windows computer the N6
icon appears, when I click on it its blank, no files! I tried to copy my pics and it
says devise cannot accept!
Seems my storage partition is somehow lost. I tried to reflash 2x, same result.
Can anyone guide me on what to do.
CC
cc999 said:
As title says. Also when I connect to USB into my windows computer the N6
icon appears, when I click on it its blank, no files! I tried to copy my pics and it
says devise cannot accept!
Seems my storage partition is somehow lost. I tried to reflash 2x, same result.
Can anyone guide me on what to do.
CC
Click to expand...
Click to collapse
Try doing a factory reset from within Android, I hope this helps.
http://forum.xda-developers.com/nexus-6/help/64gb-stuck-23gb-t2970279
Read down a few posts. It worked for me on 5.1.1.
I also have the same problem but with the 32gb version.
I started with a locked unrooted 5.1.1 Nexus 6.
I followed the instructions from Google's file image site.
I unlocked the boot loader.
Then ran the flash all script that failed, so I manually flashed the phone.
Phone rebooted and started up fine.
I attempted to re-lock the boot loader but it failed.
When connected to a windows system the phone shows up on auto play but file explorer shows No files or folders.
Tried a factory wipe still nothing.
worked
knightsh said:
http://forum.xda-developers.com/nexus-6/help/64gb-stuck-23gb-t2970279
Read down a few posts. It worked for me on 5.1.1.
Click to expand...
Click to collapse
That worked! TY
Now my last problem, when I enable USB debugging, plug into computer accept the computer
on the N6 and then I goto transfer my music files etc like I have done a million times before,
The icon appears on the computer when I double click its empty and I cannot
write to it! Any suggestions?
CC
This happened to me. I performed the advice recommended above and this fixed it for me
Edit: Ha. You just beat me.
copy
danieljw said:
This happened to me. I performed the advice recommended above and this fixed it for me
Edit: Ha. You just beat me.
Click to expand...
Click to collapse
Can you copy files to device with usb?
CC
cc999 said:
Can you copy files to device with usb?
CC
Click to expand...
Click to collapse
Yes. The phone defaults to charge-only mode via USB, which prohibits file transfer; this is why the device folder was empty in Windows. Switch to MTP mode via the notification shade and it will appear as it normally does.
In addition, in Developer options, you can configure the default USB mode, so as to prevent this from happening in the future.
or, just move into the 21st century, and use a program like wifi explorer pro, and never have to connect with a usb cable to transfer anything ever again..
wase4711 said:
or, just move into the 21st century, and use a program like wifi explorer pro, and never have to connect with a usb cable to transfer anything ever again..
Click to expand...
Click to collapse
Agreed that apps like this are very convenient. Sometimes still prefer hardwiring for transferring 20-30 GB worth of stuff, even though MTP is a total drag.
danieljw said:
Yes. The phone defaults to charge-only mode via USB, which prohibits file transfer; this is why the device folder was empty in Windows. Switch to MTP mode via the notification shade and it will appear as it normally does.
In addition, in Developer options, you can configure the default USB mode, so as to prevent this from happening in the future.
Click to expand...
Click to collapse
This fixed my Issue. It was set to MTP but I switched it to Charge only then back to MTP and it works now.
Thank you.
with a fast wifi connection, its not really much slower to transfer big stuff as well; although, how often are you transferring 20-30 gigs of stuff???
I think I have used the cable to transfer maybe 3 or 4 times since I got this phone..wireless charging, no cables to transfer files, its time to embrace 2015!
TWRP Resize partition function
Addressing just the problem posed in the title of this thread, if you have TWRP installed, or if you choose to install it after you discover this problem, then you have an option that will preserve your data: use the new "resize partition" function within recovery.
Boot to TWRP (version 2.8.7.1 or higher)
Choose "Wipe" button (do not slide yet!!) then "Advanced Wipe" button.
Select the Data partition, then "Repair or Change File System" button.
Choose the Resize button.
Now you can slide to confirm, and it will expand the partition to it's full potential, without disturbing the data.
danieljw said:
Yes. The phone defaults to charge-only mode via USB, which prohibits file transfer; this is why the device folder was empty in Windows. Switch to MTP mode via the notification shade and it will appear as it normally does.
In addition, in Developer options, you can configure the default USB mode, so as to prevent this from happening in the future.
Click to expand...
Click to collapse
Sorry for OT:
Definitely doesn't work on a rooted Nexus 5. It always jumps back to charge only. Does this work 100% on Nexus 6 devices?
File transfer also doesn't work properly for me (and at least one other person in the NExus 5 Troubleshooting subforums), if you want to move a folder onto the SD card which has a system file and / or subfolders in it, it will most likely fail. There are also a lot of folders not showing in Windows Explorer, so if i.e. I want to move Titanium Backup files to the SD card I just can't place a folder and name it "Titanium Backup" because it won't get recognized. I have to create a dummy folder, place the backup files in there and then move them manually with ES File Explorer to the now visibile real TB folder.
That bothered me so much I did a rollback to Lollipop, hopefully those things get fixed by Google or with an Xposed module (if this is working somewhen).

HELP!! Cannot access files!

Hi guys I reaaly need your help!!
1. so basically what happened is my screen is dead but phone is not! i managed to connect the phone to my work pc via usb cable and copied all the data i needed.
2. then somehow the pc hard drive died and i installed a new SSD one but unfortunately i accidentaly deleted a cruical partition on the faulty hdd so all the copied S6 contecnt is now gone.
3. dont ask me how but now, on my new freshly installed OS on my new ssd, i connect the phone again and try to access its folder but nothing is there!
** could i have somehow deleted a samsung partition as well through the windows 10 installation process? (seems unlikely i think).
** could the phone be displaying a question about how i would like to use the usb cable (charging only or data transfer)? if so why would this suddenly happen?
** I tried connecting to another pc but same issuer persists. the driver installs but cannot see files.
** could it possibly work on my home pc because it was previously connected there?
** the icon on the pc is that of a media transfer like an mp3 player. when i access it there are no files but when i right click i dont have an option to add folders so i'm guessing this maybe a permissions issue?
how can I access the files on the phone?! THANKS!!!
just to update i got it all sorted out trying to press randomly on the phone apparently i managed to access the files so what i can understand is that the phone keeps a list of all the pc's its ever been connected to and a setting of which connection type to allow this pc.
As soon as i formatted the pc, the phone recognized it as new and probably asked my if i want charging or data transfer. somehow i managed to chose data transfer!
Thanks a lot anyways and have a great day

Categories

Resources