Amazon AppStore stolen developer's money. - Off-topic

I created an advertising campaign for my app on Amazon Ad Campaigns. I did it not in the first time and everything was fine before. In addition, I have a lot of experience advertising in Facebook and Google AdWords. But in first day of campaign I noticed that I spend a lot of money despite the minimum bet - $0.05 CPC.
I immediately stopped the company, but the money continues to withdrawn. I looked at my bank account and I see that Amazon withdraws this money from my card.
Other developers have the same problem. The tens of thousands of dollars was stolen and Amazon support does not respond to requests.
What's happening?
https://yadi.sk/i/vaSg5vii3FcHth
https://yadi.sk/i/w5m_Husf3FcKQV

#removed#

Related

Please advise with eBay transaction

Chaps some advice please
Sold my xbox 360 for around £320 on ebay
Guy paid via paypal echeque
Took around 10 days to clear and its gone through today.
I emailed the guy and asked why he paid via echeque and not normal instant pay via paypal. In his response he was a little confused as to why it was echeque and came back to me later and found that his card had expired and hence the echeque. He asked me to refund the echeque, and he would repay via proper paypal with his new card details. I told him to leave it as paypal where processing it, he agreed.
Now the problem is that although the cash has cleared, he isnt verified and that means that I am a seller am not protected. What do you suggest? Should I ship the item? I sold something of similar value on ebay previously, and they reversed the transaction because the account had be hijacked. I don’t trust paypal anymore….
Wait with shipping before you are 100% sure you got the money!!
just fyi i bought a prophet battery on ebay, it arrived today. I paid as usual using paypal and only found out after a week that I had paid by e-cheque.
It took about a month arrive so probably the seller decided to wait a bit as well.
I didn't even know what an e-cheque was!
triplejay said:
just fyi i bought a prophet battery on ebay, it arrived today. I paid as usual using paypal and only found out after a week that I had paid by e-cheque.
It took about a month arrive so probably the seller decided to wait a bit as well.
I didn't even know what an e-cheque was!
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what is an echeque and how does it get paid? the chap i spoke to said that it was sent as an echeque because his credit card had expired and that was the reason.
really appriciate the help guys!
Beware of Paypal
I was involved in a law suit with them 2 years ago. I lost over $1300.00 over 2 years in 2 transactions which there were disputes from credit card co's. and it was 6 months or more after the transactions took place. Paypal would not give me any info on the dispute they just took the money out of my account. I asked for the name of the person and the card number or the contact info with the credit card co. and Paypal said they would dispute it for me and let me know within 90 days and that they couldn't give me info because of privacy issues and to just trust them . Well I trusted them I lost $1300.00 $950 the first time and then $350 this was 5 years ago 3 years ago I was contacted by a law firm that invited me to join a class action suit. Paypal lost the case 9.5 million, my end $24.73 but you know I am happy Paypal had to pay since I only got 25 bucks you can imagine how many people were included in that judgment .We know the Law firm got half but 4.5 million and divided that into payments the size of mine there must have been thousands of people that had the same problem i did. They claim not to be Bank but charge fees as a bank. Because they are not a Bank they are not regulated by the federal government and that make it easy for them to do what they can get away with, whereas a Bank all the T's must be crossed and numbers have to add up. I do not leave money in Paypal I no longer link them with a Real Bank. I use a credit card that has a $300.00 limit to link to Paypal if you like to ebay you almost have to use Paypal unless the Seller has a store and they route u to their credit card service and then your taken a chance.
E-checks
One more thing if Paypal paid with a e-check from your account that means you linked a Checking Account to Paypal when you signed up to paypal and any time you buy something and you do not have enough money in your paypal account to pay for the item. Then Paypal will automatically setup an e-check payment from your bank account. This is dangerous because if someone gets your Id info even though you have no money in your paypal account they can still get access to your linked checking account by making a payment to someone via Paypal, Paypal will simply turn it into a e-check and start the process of withdrawing the funds from you bank account. Be careful !
many thanks for the info guys.
i'll wait until the funds clear into my bank account and then ship it out
cheers

Angry at Google?

I think many of us (especially us Canadians who are still mostly N7-less) are pretty pissed off at how Google handled the pre-orders. I think many of you would agree that it's a reasonable expectation that pre-orders from the supplier should come before retailers are able to put theirs on the shelf. This is especially reasonable when you consider that we were charged 2-day shipping via UPS without any other alternative from Google. It has also been reported that some Canadians are getting 4-day shipping estimates even though they paid for supposed 2-day shipping.
I know that many of you will probably tell me to stop whining and just suck it up because they didn't break any promise as to the plain writing contractual agreement. But that doesn't mean that there are implicit expectations which should be met in good faith. This is especially true for a company that has a history of catering to its users and still holds the informal motto of "don't be evil".
I know that Google has always been a pretty open company and listened to feedback, and I still trust that they uphold these values. Is there anything we can do as a group of people to voice our opinions directly to them and let them know? I am sure that many of us are also developers hoping to get their first hands on the device as well. And I'm sure that Google would like to keep its developing community happy.
Addendum:
I just wanted to say why I wrote the post. This is was not meant to be a rant. If you re-read the OP, you will see that I am actually looking for a way to collectively voice to Google our discontent. That's because I believe Google to be a high-quality company that listens to its users. And I do WANT to order from Google Play again for the next device, but not before helping them improve their process by vocalizing our disappointments to them.
A rant in itself is useless, but what I am looking for is a way to let Google know where they can improve so we can enjoy a better Play store in the future.
no point of pre-ordering if we are not given any exclusivity ><
Stop whining.
Sent from my Galaxy Nexus using Tapatalk 2
Not mad at all, I am getting what I paid for.
It's funny when people say that they aren't upset that they over paid for a product that they'll get after people that didn't pre-order.
Sent from my Nexus 7
ibopm said:
I think many of us (especially us Canadians who are still mostly N7-less) are pretty pissed off at how Google handled the pre-orders. I think many of you would agree that it's a reasonable expectation that pre-orders from the supplier should come before retailers are able to put theirs on the shelf. This is especially reasonable when you consider that we were charged 2-day shipping via UPS without any other alternative from Google. It has also been reported that some Canadians are getting 4-day shipping estimates even though they paid for supposed 2-day shipping.
I know that many of you will probably tell me to stop whining and just suck it up because they didn't break any promise as to the plain writing contractual agreement. But that doesn't mean that there are implicit expectations which should be met in good faith. This is especially true for a company that has a history of catering to its users and still holds the informal motto of "don't be evil".
I know that Google has always been a pretty open company and listened to feedback, and I still trust that they uphold these values. Is there anything we can do as a group of people to voice our opinions directly to them and let them know? I am sure that many of us are also developers hoping to get their first hands on the device as well. And I'm sure that Google would like to keep its developing community happy.
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awww big baby didnt get his shiny nexus 7 before everyone else *cries*.
Wah. get over it.
Maybe you should launch Angry Birds at them?
I'm a little upset I paid for the shipping from the play store when I could have e just ordered from games top.. Not pay the shipping and get my n7 sooner. It's not that big of a deal for me but everyone will forget later today when they get their devices.
Sent from my SCH-I535 using xda app-developers app
you got/will get it a week after everyone else. how will you manage to live?
Angry is probably too strong, but i'd have hoped (as with pre-ordering anything) that you'd at least get the thing delivered on launch day. Wouldn't expect to get it early necessarily and there are clear commercial reasons why this wouldn't go down well for a product thats being sold via third parties as well as from Google directly. And if the courier is struggling to keep up then its probably Google's fault for apparently giving regional exclusivity to any single company. After all, the likes of Amazon seem to cope quite well using multiple couriers and getting large volume launches of items out on time.
And certainly the communication side of things could've been alot better done than it has been, not to mention the customer services element for those who tried unsuccessfully to can pre-orders a week or more ago.
Isn't this what that OTHER thread is for?
ikn0wagh0st said:
Stop whining.
Sent from my Galaxy Nexus using Tapatalk 2
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infamousjax said:
awww big baby didnt get his shiny nexus 7 before everyone else *cries*.
Wah. get over it.
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Click to collapse
Can't tell if trolls or just stupid.
Did either of you even read the OP? He had an extremely valid point. We paid for required two-day shipping, supposedly in an effort to receive our products on or before the day everyone else could receive theirs. Of course this was not guaranteed by Google, but the fact that it didn't happen makes it unlikely that I'll ever preorder another Google product unless they adapt the same philosophy used elsewhere, like Amazon and Apple.
I followed the rumors since the 370T, preordered within minutes of availability, paid extra for mandatory expedited shipping, and it's finally being delivered tonight. Folks simply wandered into stores last week and picked theirs up. That's not how it should work. I'm not whining - I just believe Google should handle things differently in the future.
infamousjax said:
awww big baby didnt get his shiny nexus 7 before everyone else *cries*.
Wah. get over it.
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Click to collapse
That's not my point as Jiggavolt has also explained. I would gladly have paid $5 or $10 shipping to get 3-week shipping rather than the 2-day shipping. But since we were required to purchase $20 (Canadian) 2-day shipping (which turned out to NOT be 2-DAY shipping AT ALL), I think it's fair to say that I feel a little cheated. Beyond that, there are implicit expectations that have not really been followed through or at least communicated. Even a simple apology to say that they were a bit slow would satisfy me.
_MetalHead_ said:
Isn't this what that OTHER thread is for?
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No, I'm seeking an avenue to communicate discontent with Google in a collective way.
ibopm said:
No, I'm seeking an avenue to communicate discontent with Google in a collective way.
Click to expand...
Click to collapse
Ha! Since you stated that so eloquently, I just can't argue with it
Yeah, I could see being upset, actually. I ended up just calling all of the Gamestop stores within 15 miles (probably 6 of them) before I found one that had one in stock.
I would be angry too, but mainly about the 2 day shipping issue. However, I believe that UPS is at fault here if they cannot deliver within two days, not Google. I did not want to pay for shipping so I picked mine up at Staples on Sunday.
It's easy. Next time Google comes out with another device. DO NOT ORDER FROM THE PLAY STORE no matter what they say. You will get PLAYED again. They named it the PLAY store for a reason.
In my mind, Google has botched the entire process from start to finish.
1. Mystery specs - for the longest time, nobody could figure out if it had MHL or HDMI out, USB OTG, external storage, etc. Even media sites were conflicted on these features.
2. Saying that it will only be available on the Played store when it wasn't.
3. Shipping to retailers FIRST before fulfilling their own pre-orders hoping that retailers will hold them for an unspecified amount of time.
4. Shipping devices in no discernible order (FIFO, LIFO), etc.
5. Shipping 8GB orders first before 16GB, and then 16GB before those that also bundled a case with it.
6. 2 day shipping questionable... existing posted screenshots showing estimated time of delivery of 4+ days confirms this.
7. Canada gets brown back and US gets black back. WTF?
8. No able to cancel orders and no response from e-mails (at least for emails from Canada).
9. No specific launch date except mid-July. It's mid-July already, and some haven't even seen movement on their orders.
10. No explanation from Google over this fiasco.
The only redeeming feature was the price.
I don't know if this is Asus' fault or not, but Google is to blame. I think what Google should have done is hold shipping to retailers until they fulfilled their own Played store pre-orders first. None of this "everyone gets it at the same time" crap... WE OBVIOUSLY DIDN'T ORDER IT AT THE SAME TIME, so why go this route? If retailers don't have stock to sell, they can't sell it. However, if they do and it is taking up space, you can bet somebody is going to break the rule... esp. when there is no specific date to sell it.
The Played store is the premiere store for buying google branded devices. Google should make sure that when you order from there, you are at least guaranteed to get it the same time, if not earlier, than all other retailers at launch. Otherwise it is pointless to pay shipping when you could just walk to your local B&M and buy it right away for the same price - minus shipping. As it stands now, you would be a fool to order from the played store for the next device no matter how exclusive it will be.
The next time around, not ordering devices from the played store will be a good lesson for google.
If Steve Jobs were alive and this was an Apple product, he would have made it right by now. God rest his soul, he's probably laughing in his grave right now.
In the words of Justin Timberlake... Cry me a river.
I can't say I'm exactly thrilled over the situation. I found out Staples has them on the shelf right now. Meanwhile, I've received nothing from Google regarding my pre-order. No status update, no shipping notification, nothing. It stings a little bit to realize I'm paying more to get it later when you factor in the shipping cost... especially when I could have one within 5 minutes since Staples is just down the road...
I'm not exactly angry to go to war with Google over this, but this is definitely some serious food for thought for future purchases. I can't see myself possibly pre-ordering through Google again.
Anyone who pre-ordered with the expectation of receiving it before those who didn't pre-order, had the wrong expectations. I've been involved with many pre-orders and known of many many more. I've never seen one with that expectation.
However, you should expect to receive it on the generally available (GA) date. That's where this release broke down. Whether it's Google or Asus, it doesn't matter. The process failed.
However number 2. When I saw that pre-orders were paying for shipping and taxes, a flag went up for me. I decided to not pre-order as it would be cheaper for me to walk into a store and buy on the GA date. I saw little value in pre-ordering.

Credit Card FRAUD after purchasing and getting a refund on Video Catcher + FLV

I don't know if this is possible or not, but I purchase the app Video Catcher + FLV, and it didn't work for the site I wanted so I got a refund. Within DAYS I got an attempt at a $1000.00+ charge on my card from AUSTRALIA!? And I'm in Oregon! Then two charges for what appears to be a large print TV guide at 27.98. Thankfully my bank denied the charge from Australia and called me about that and the other two charges. I had made a purchase on eBay but that was via Paypal and they don't have my card info, and that doesn't get passed to the vendor anyhow. I made a purchase on Amazon about a month ago from a company that appears to have a good standing so I'm thinkin' it's the company I bought this app from. Unless they don't get your CC info when you make a purchase from the app store, but my CC info is on my email receipt so?? Well the last 4 digits of my card are, but I'm not sure who got my info but these are the only purchases I made on it recently. If it's not the app, I have no idea how this happened but I did find other reports on Google of people getting fraudulent charges after installing some app on their phone. I know we'd all like to think this can't happen, but if you think that, what will you do when it DOES happen to you?
Interesting story here, not exactly what I've experience above but fraud in the market nonetheless
http://arstechnica.com/business/201...s-android-apps-to-prevent-fraudulent-charges/
And HERE is an interesting thread about someone who experiences the same thing but with a card only used for the market.

Plex and Avia free today

With Amazon offering 5 free apps = 1000 Amazon coins ($10) for purchases from the Amazon App Store currently, you can get both Plex and Avia (in app upgrade) for free and still have plenty left over to get a game or two.
- You must buy through the Amazon App Store, using your U.S. account (Canadian account won't work)
- You have to "purchase" and download the 5 listed free apps, but you don't have to install them unless you want to
- You get 200 Amazon coins for each of them, arrives in your account within a minute or so
- You can then use the 1000 coins for buying apps or making in-app purchases up to $10 worth
Definitely works for Plex and the Avia in-app upgrade. AllCast not listed unfortunately (there's an AllCast for FireTV, so Amazon may consider the Chromecast version a competitor)
actually if you haven't already, use 700 of those coins to buy GTA and get an additional 2000 coins. this plus the info above left me with a bunch of free apps (which you don't have to install if you don't want) GTA which i believe is for Fire TV and therefore have no use for. plex, avia and $22 in coins to use for future purchases. Thanks for reminding me to try my US account and not just my canadian account. Thought I was SOL.
Amazon have lost their minds. With all the promos they're offering this weekend, I've so far downloaded 3 paid apps I wanted for free, and ended with $30 in app store credit to spend in future. Since you can start with a free download that gives you some credit, and then leverage that to give you back more credit than you spend, I bet with a little work you could end owning every app that Amazon offers and still have a $1 million credit!
DJames1 said:
Amazon have lost their minds. With all the promos they're offering this weekend, I've so far downloaded 3 paid apps I wanted for free, and ended with $30 in app store credit to spend in future. Since you can start with a free download that gives you some credit, and then leverage that to give you back more credit than you spend, I bet with a little work you could end owning every app that Amazon offers and still have a $1 million credit!
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Those free coins doesn't happens usually. I'm too with like 3300 coins ($33) in my account. If I'm not wrong, they expire after a year.
extrem0 said:
Those free coins doesn't happens usually. I'm too with like 3300 coins ($33) in my account. If I'm not wrong, they expire after a year.
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Yes, these deals are infrequent. You are also correct - promotional/bonus coins expire after a year, but they are used before purchased coins when redeeming, so as long as you get something with coins every now and then, you will be fine.
But for some reason Amazon is giving away more coins than advertised at the moment. For example people buying GTA San Andreas for 699 coins are getting back 2500 coins instead of the advertised 2000. I bought a 99 cent app offering 30 coins back and got 200 coins instead. Ditto for other apps offering coins.
Yeah.. I saw that. Probably a bug. I evem bought one and the coins didn't change.
Nice find. Any other recommended apps? I am in Canada as well, just had to indicate a US address on account. Hope this does't spoil it. Had to purchase the San Adreas via PC but I don't have a kindal Worth for the bonus.
Looking to spend the rest of these coins too, any other apps recommended? Don't have too many via Amazon, picked up the Avia for sure or was it Plex, i dunno, i like free stuff.
Thanks OP and follows ups for the tips.
FYI i was using a VPN via phone to make purchases however, online just had to log into account.
So you just put a US address on your Canadian account and it worked?
Sent from my Nexus 5 using Tapatalk
Many of the Amazon app special offers are U.S.-only, and while Amazon coins are now supported in several countries, they aren't yet in Canada. But all you have to do to take advantage of these offers if you have an existing Canadian Amazon account is change the country in your account settings to United States, and give it any U.S. address (tip: you might want to choose a tax-free state, because taxes do apply to digital purchases). You don't have to use a VPN.
You could also create a separate U.S. Amazon account, but be aware that Amazon apps are DRM-restricted to one account. Every time an Amazon app runs on your Android device it checks the current Amazon account login on the device to make sure it matches (you will be prompted to log in if you are not currently logged in to Amazon). The app will refuse to run if the device is not logged in to the correct Amazon account. You can only be logged in to one account at a time. If you have some apps purchased through one Amazon account and some purchased another Amazon account, you will have to keep switching accounts to run them. There is no way to consolidate app purchases on different accounts. However apps purchased by one account with different countries selected at different times are fine because it's all one account. And you can use the same account and purchased apps on any number of devices.
Thanks for that breakdown. I had originally used my separate account for the US stuff and put that on my tablet. but getting my canadian account recognized was the better move. wish I had learned of this sooner but still took advantage of this promo.

[Q] Google Play app VAT/Sales Tax

**Really sorry if I shouldn't have asked a question here, but wherever I try to post it, it pops up with a message saying it's not a Q&A forum, but I can't see where I should put it, plus the answer would be really useful to others I should imagine**
Hi
Just over a week ago I released my first Android app, I made an ad supported free version, and a paid version with no ads in it.
Since having a look around the settings in my Google Merchant account, I discovered a section about setting tax rates for my apps.
I have been through the hassle of getting the rates for each country I want my apps sold in.
I am wondering whether that was the correct thing to do, I have seen things on various forums saying I don't need to collect VAT unless I earn over £81,000 (I'm in the UK btw, and I'd be quite happy to make £100), others have said only put in the tax rate for the country which I'm selling from, others have said input for every country selling to.
I'm confused as to which I should have done.
Also, I saw that it said that Google will take the VAT off the gross price, then take their 30% off the net price, they will then pass on the gross price minus their cut, e.g.:
if app is £1
UK VAT is 20% so £1 minus 20% is £0.80
Google will take 30% of the £0.80, so this would be £0.24
They will then pass on the gross price minus their cut, so pass on £0.76
The way I read that I have £0.20 which is VAT sitting in my bank account, am I supposed to pay this in somehow, even if I'm not VAT registered, do I have to do that for every country around the world that I sell my apps to? And can I pay it all to the UK government or do I have to pay each relevant government their cut?
It's only a 69p app, I'm an unknown, I don't expect it to make huge amounts of money, I just wanted to learn and see how far I could get, might even look good on my CV, but the "paperwork" side of getting this thing up and running has been a headache.
For a multi billion dollar company, I think Google have done a really bad job of trying to encourage people that aren't part of large companies to develop apps, Apple deal with it all for you!
Money Saving Expert (great UK forum for anything to do with money have answered the question for me, as being a No don't put tax rates on as charging VAT when not VAT registered (due to being below the threshold) is fraud
I'm from Italy and I'm blocked on this question too.
Is there somebody who knows The Answer?

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