Database Develop

Galaxy Tab bricked.. like really bricked

Ok guys, I feel this is just the end of the games... I was flashing back the Roto JME fw with the swype keyboard issue fixed that I have just made, when I accidentally unplugged the tab while starting flashing and in downloading mode.
Now all I get is a logo with a phone an alert symbol and a computer .
Windows as well as Odin see it, but I can't do anything, as Odin hangs on waiting for connection, or something like that.
Is there anything I can do?? Or do I really have to take it to the warranty? And if I will have to take it to the warranty will they see I have previously flashed a beta rooted image on it??
Here's what I am talking about
Please I need some help..
Thanks

Is there no recovery mode by buttons like the captivate? I hate seeing all the bricks
Sent from my SPH-P100 using XDA App

Its not bricked
heimdall close-pc-screen
should restart it
then power it off
then put it into download mode again using power + volume down
-d

Technomancer said:
Its not bricked
heimdall close-pc-screen
should restart it
then power it off
then put it into download mode again using power + volume down
-d
Click to expand...
Click to collapse
damn it says Failed to access device. Error: -12 .. I am on windows with latest version of heimdall ...

Segnale007 said:
damn it says Failed to access device. Error: -12 .. I am on windows with latest version of heimdall ...
Click to expand...
Click to collapse
Ops, it was the driver... damn windows ...
Solved btw.. I just realized I have lots of things to learn ... I have almost died of heart attack when I saw my tab stucked on that logo.. and now its back again..
Thank u falks

You need to make sure samsung kies are not running for sure unistall it and try it again

use odin. that is still download mode. might take you a couple of tries but works. i was in your shoes the other day

Everything is fixed thanks to Tecnomancer. Thank u guys
Sent from my GT-P1000 using XDA App

Could you please list the steps you went through in order to fix this - for everyone else's sake? Thx!
Segnale007 said:
Everything is fixed thanks to Tecnomancer. Thank u guys
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse

I've heard plenty of goofy stories about bricking devices over the years. You must conclude the following:
1.Flash your device in a locked room to avoid your wife/ child pulling cables or pressing buttons.
2.Don't touch anything while you're flashing. This is why many people that could help you will ignore you after reading about 'accidentally disconnected' wires - they just assume you're a moron not worth helping.
3.Read instructions carefully and write the procedure out in your own words if its your first time.
I've been flashing for years and haven't had a brick yet. Not crossing my fingers either because it has little to do with luck and much to do with care. In this way its a lot like making babies...

ftgg99 said:
2.Don't touch anything while you're flashing. This is why many people that could help you will ignore you after reading about 'accidentally disconnected' wires - they just assume you're a moron not worth helping.
Click to expand...
Click to collapse
Good advice.
My only semi-bricks (that involved an hour or two of trial and error to unbrick) resulted from some manner of overzealous cable unplugging.

zyborg said:
Could you please list the steps you went through in order to fix this - for everyone else's sake? Thx!
Click to expand...
Click to collapse
This is what I have done
Technomancer said:
Its not bricked
heimdall close-pc-screen
should restart it
then power it off
then put it into download mode again using power + volume down
-d
Click to expand...
Click to collapse

ftgg99 said:
2.Don't touch anything while you're flashing. This is why many people that could help you will ignore you after reading about 'accidentally disconnected' wires - they just assume you're a moron not worth helping.
Click to expand...
Click to collapse
Well, first of all thanks for ur nice words. Let me just say that I was about to disconnect another device from the hub where the GTAB was attached and flashing at that time, and yea, I accidentally unplugged the GTAB instead of the other device. I may be a moron, thanks, and thankfully not everyone believes themselves as god, which is a good reason to not help other people who are in troubles, even if for stupid things sometimes... If everyone were thinking like u we were probably still at the age of 1400 ...

Mate it wasn't a barb directed at you personally, but you weren't exactly careful were you?
I'm no god... but I've never bricked a device either, and I've been flashing for over five years now. To top it off I've almost never owned a device which could be taken back to the shop (90% of them come from other countries, not my local retailers). Perhaps this has taught me to be careful.
In any case, what I said holds true, and if you ask around I'm certain you find most will agree.

Dude, you have the best avatar! I can't keep my eyes away! Good luck, and don't worry about mistakes - that is one reason this forum exists.

Cannot start my Gtab after trying update JMC
...Hello everybody,
I am really worry about the fact my Gtab doesn't want to switch on after trying to flash it. I tried all process to put it on download mode or recovery but nothing work.
Do you have any idea about it ? Is there a specific procedure to switch on (eg : press power for 1 minutes + blablabla).
My provider doesn't want to take my Gtab in warenty before my contract is activated (the 4th of february).
Thank you for your answer

HELP, I have same problem, please explain how Hemidall can fix it?
Thanks
[email protected]

zyborg said:
Could you please list the steps you went through in order to fix this - for everyone else's sake? Thx!
Click to expand...
Click to collapse
I also had a semi-bricked VZW Tab, with the phone-triangle-computer warning graphic at start up. (I flashed a new boot loader, and failed to read the instructions closely enough. Either the file was incorrect for my device, or the drivers were not loaded correctly, but my tablet was borked.)
Using heimdall 1.3.2 (with the correct drivers, on a 32-bit windows system), I clicked the "close pc screen" option to clear the warning.
I then held the power button until it turned off, then held vol+ and power to re-enter download mode. Once in download mode, I used heimdall 1.1.1 to flash the zImage from SCH-I800-Stock-Rooted-2.3.5. My tablet (still unrooted, and still stock?) booted, but sat at the SAMSUNG logo for ten minutes or more. (It announced its progress, telling me periodically "five minutes remaining", etc.)
Once it finished, my tablet was revived. I will now follow the above advice and read all instructions very carefully, re-writing them in my own words to ensure I understand what I'm doing, before I try this again.

One year old thread......do you guys ever watch posting dates???
Sent from my GT-P1000 using Tapatalk 2

...like REALLY bricked
bumping this old thread in hopes that someone can point me in the right direction...
Got my p7510 (10.1" wifi retail) stuck pretty badly when trying to restore stock ROM coming from Overcome (it came rooted from ebay). From what I gather from the forums, seems like my bootloader is still locked.
whenever I attempt to flash a BOOTLOADER, PIT, or PDA using ODIN it connects, initializes, and gets stuck on "Flashing boot.img"
I think the recovery partition is damaged. When I boot using Power + Volume Down, I can get to the screen where you select recovery mode or download mode but recovery mode will not load. The screen flickers when I select recovery, but goes nowhere. Download mode works.
I tried using nvflash to force the right software onto it but I get error 0x4 (usb write failed).
There has to be a way to restore the stock bootloader and get this thing running again. Tablet will not boot android at this point. I have been searching the forums for about a week now, anyone have any ideas?

[Q] Optimus black stuck on firmware update screen

The story so far...
Bought a new Optimus Black and gave it to my girlfriend for her birthday a couple of days ago. After playing with it for about an hour she put it down, I picked it up and decided to have a tinker. I installed Cyanogen mod 3.5.1 after rooting it with Gingerbreak. So far so good but I didn't really like the look of the ROM and the absence of a Market seemed like hassle so I used ClockworkMod to restore the backed up stock ROM.
It's still working fine but now I see there is an official update from inside the phone. I presume it's the upgrade to Android 2.3 so run it and reboot the phone. That's when it all goes wrong. I'm now stuck in the CWM recovery screen. I try all the options, following any online guides I can find that were supposed to have worked for people. I try restoring the backup, restoring cyanogen, clearing the cache, dalvik, everything but nothing happens and I keep booting back into the CWM recovery screen.
Next day I try the LGUnitedMobileDriver and the phone recovery option but despite trying several times I can get no further. A friend tried to use Odin to restore it but got no success. Finally, we tried restoring with a KDZ file with
KDZ_FW_UPD_EN, Windows Enabler and LG B2CTool and now the phone got stuck in yet another loop - a black screen with 'updating firmware'. The LEDs flash for a minute and it reboots and does the same again.
What's more, the phone will now no longer charge or turn on without being connected to the mains.
What are my options here?

Follow the tutorial given below.
http://forum.xda-developers.com/showthread.php?t=1275315

Thanks, but I've already tried that and it doesn't work. I'm forever stuck in the firmware update screen.

pickarooney said:
Thanks, but I've already tried that and it doesn't work. I'm forever stuck in the firmware update screen.
Click to expand...
Click to collapse
have you tried the CS_EMERGENCY option in R&D TOOLS? Wait I'll find the link..
Here >>> http://forum.xda-developers.com/showpost.php?p=18841596&postcount=8
http://forum.xda-developers.com/showpost.php?p=18740082&postcount=45
The CS_EMERGENCY is the only thing worked, he used a german V10A ROM. If you managed to unbrick it, you can flash it again with your desired KDZ, or use CS_EMERGENCY and flash directly your desired KDZ. TRIAL AND ERROR.

Emergency c-section... nope, I will try that now!

Said that it will get stuck at 4% but it is still flashing. Just wait for the phone to reboot by itself.

It just crashes with a fatal error as soon as it gets to the second tab (downloading) on both PCs I tried it on. I tried several KDZ files with the same result.

Does anyone know if it's possible to physically change the ROM on this phone and if it would be worth trying that before binning the thing?

pickarooney said:
Does anyone know if it's possible to physically change the ROM on this phone and if it would be worth trying that before binning the thing?
Click to expand...
Click to collapse
Does it have warranty? Why not RMA it, I think it has a hardware problem now since you mentioned it doesn't charge anymore. Also, have you tried a different USB cable?

The warranty gets voided as soon as you root or mod a phone and it's probably as expensive to get it fixed outside of warranty as to buy a new one.

pickarooney said:
The warranty gets voided as soon as you root or mod a phone and it's probably as expensive to get it fixed outside of warranty as to buy a new one.
Click to expand...
Click to collapse
Most of the time they change the board right away if it can't boot (as many as I've read) board was changed and none just revived the OS. So they won't know you rooted it. Just specify that they should contact you first before making any changes.

gabwerkz said:
Most of the time they change the board right away if it can't boot (as many as I've read) board was changed and none just revived the OS. So they won't know you rooted it. Just specify that they should contact you first before making any changes.
Click to expand...
Click to collapse
true.. you can just tell them that you received an update and upon getting it the phone wont boot anymore.. just dont tell them that you rooted it or tinkered it in any way.. i'm sure you'll be able to get your warranty that way..

darkzorn said:
true.. you can just tell them that you received an update and upon getting it the phone wont boot anymore.. just dont tell them that you rooted it or tinkered it in any way.. i'm sure you'll be able to get your warranty that way..
Click to expand...
Click to collapse
Well, that's exactly what I did so we'll see in two weeks if I get a fixed phone free of charge

pickarooney said:
Well, that's exactly what I did so we'll see in two weeks if I get a fixed phone free of charge
Click to expand...
Click to collapse
Fingers crossed for you !!!

pickarooney said:
Well, that's exactly what I did so we'll see in two weeks if I get a fixed phone free of charge
Click to expand...
Click to collapse
IT will mostly work..Good luck though and please do reply here and let us know if it worked..

[Q] Major phone issue (hardbrick?)

I tried flashing the ics source port but forgot to flash cm7 first... It flashed fine and I followed the procedure to flash. The phone would turn on but always go straight to recovery. I figured this was because I didn't go to cm7 first, so I went to flash it but I kept getting errors. I went to flash stock, it started going so I walked away. When I came back my phone was just a white screen and odin was stuck at sbl.bin. So now I can't boot up the phone, there's no bootloaders, just a black screen whenever I try to do anything. The thing is, I can get into download mode just fine through button combos which leads me to think it's not bricked. However, odin/heimdall will not recognize it... Anyone know what to do?
EDIT: View last post by me.

mikel.canovas said:
I tried flashing the ics source port but forgot to flash cm7 first... It flashed fine and I followed the procedure to flash. The phone would turn on but always go straight to recovery. I figured this was because I didn't go to cm7 first, so I went to flash it but I kept getting errors. I went to flash stock, it started going so I walked away. When I came back my phone was just a white screen and odin was stuck at sbl.bin. So now I can't boot up the phone, there's no bootloaders, just a black screen whenever I try to do anything. The thing is, I can get into download mode just fine through button combos which leads me to think it's not bricked. However, odin/heimdall will not recognize it... Anyone know what to do?
Click to expand...
Click to collapse
Try the things listed in the "connectivity issues" post attached to my signature. If none of those works to get Odin/Heimdall to see your phone, post back.

followed it. Didn't recognize for like a minute then it showed up. I started it but it's stuck at do not turn off the target

tried again and same thing

What is it showing on the computer side (i.e. what is Odin/Heimdall saying right now)?

I'm using odin right now. But heimdal would always just say not recognized or whatever it says. Odin, when I get it to finally recognize after waiting a minute using your method, it just gets to DO NOT TURN OFF TARGET! and stalls there.

I got it to work. No clue what made it finally work

mikel.canovas said:
I got it to work. No clue what made it finally work
Click to expand...
Click to collapse
Good to hear. I know the feeling - it's like the computer/phone are just messing with you.

Damn. A similar thing happened. I had to flash to stock since button combos weren't working, and all the sudden while odin was running my screen just went black. I waited to see if anything would happen, but everything just stalled there. I've been trying to use my homemade 100k ohm resistor jig, and button combos to get into download mode but nothing seems to be doing anything. Am I bricked?

If u have no signs of life at all (no battery charging screen when u plug into a wall charger or no kind of something happening if u try to power it on) then u r hard bricked.
But there is Jtag and the Unbrickable Mod.

4-2ndtwin said:
If u have no signs of life at all (no battery charging screen when u plug into a wall charger or no kind of something happening if u try to power it on) then u r hard bricked.
But there is Jtag and the Unbrickable Mod.
Click to expand...
Click to collapse
Thanks, not what I wanted to hear. But okay.

mikel.canovas said:
Thanks, not what I wanted to hear. But okay.
Click to expand...
Click to collapse
Its cheap and keeps your phone from ever being unrecoverable again, it is better than paying the $150 for a replacement.
Sent from my I897 using xda premium

Yeah and seeing as how I'm planning on doing a bunch of development on it once I get another phone, I'm probably going to need it.

I have it and it does come in handy
Sent from my I897 using xda premium

mikel.canovas said:
Yeah and seeing as how I'm planning on doing a bunch of development on it once I get another phone, I'm probably going to need it.
Click to expand...
Click to collapse
Sometimes, if you get a lucky brick, the UnBrickable resurrector will work without any mod. This is rare, but its a shot. If you need a mod and don't have the tools, pm me.

AdamOutler said:
Sometimes, if you get a lucky brick, the UnBrickable resurrector will work without any mod. This is rare, but its a shot. If you need a mod and don't have the tools, pm me.
Click to expand...
Click to collapse
Thanks, will try that next time. Luckily AT&T exchanged it for me

mikel.canovas said:
Thanks, will try that next time. Luckily AT&T exchanged it for me
Click to expand...
Click to collapse
I had something similar happen to me,when I was running A6 or A7. I even noticed that I was losing folders that were visible on CWM. I was going to try to re-flash the ROM, but those folders were gone. What fixed it for me, was I did a Factory Reset, and al of the lost folders came back, and I was able to Odin back to stock. I was one of the more weird things I'd seen with my Cap

Tried updating to ICS through KIES. Update failed

Hello guys.
I really need some help. Im going away for 2 weeks on 4 June. And after i come back ill be ghone after 2 days again for 2 weeks and i need my phone!
My story:
I saw an update for my phone to ICS. So i plugged on my laptop and put the update on with KIES 2.1.3.
At about 64% the update didnt go ferther and it gave an error report.
The program KIES shut down, and my phone turned off.
I putted everything back on. But now my phone says this:
''Firmware upgrade encountered an issue. Please select recovery mode in KIES & try again.''
KIES doesnt see my phone anymore. And the recovery mode i found on the internet.
Volume button up, home button+ power button doesnt work.
It keeps going to this screen.
My phone was 2.3.6 standard, non rooted etc etc.
How can i fix this fast?
I tried rooting and flashing, but i just cant do anything with my phone exept this screen i explained.
Thanks in advance.
Mitchell

Can you get your phone into download mode.
Device off>vol-down+home+power ?

Belfia said:
Can you get your phone into download mode.
Device off>vol-down+home+power ?
Click to expand...
Click to collapse
I didnt knew about this mode.
Yes it worked.
Seems a little bit like hope for me?
Thanks.

damitch300 said:
I didnt knew about this mode.
Yes it worked.
Seems a little bit like hope for me?
Thanks.
Click to expand...
Click to collapse
Just download ODIN app for Windows, get right stock firmware from development thread ( Dr. Ketan's post ) and flash it with ODIN. It's as simple as clicking select file and start. Everything is described in the thread with firmware downloads.

Yes. Then there is hope. Now I recommend you to try flashing one of the stock roms from dr.ketans thread in development section.
Its not very complicated. But feel free to ask if you need more help.

I just cant explain how happy i am with this forum.
Brings so much luck into live
Thanks.
Ill see if i need more help. Hopefully not.

Is there any dutch ICS rom?
Or should i stick with a basic english?

I got exactly the same problem. Called T-Mobile's helpdesk. With everything I asked, the girl said, it's in the manual. Finally, the best she had to offer was for me to send my Note to Samsung.
So then I started looking for a solution myself and found it here.
Solved it with the said solution. Flashing with Odin is a piece of cake. Thanks for the expertise folks.

Good thing we can help. Wouldnt call myself an expert though

damulder said:
I got exactly the same problem. Called T-Mobile's helpdesk. With everything I asked, the girl said, it's in the manuel. Finally, the best she had to offer was for me to send my Note to Samsung.
So then I started looking for a solution myself and found it here.
Solved it with the said solution. Flashing with Odin is a piece of cake. Thanks for the expertise folks.
Click to expand...
Click to collapse
Well i searched for hours to. My sister had her S2 upgraded with KIES. That worked, but the ICS update itself was plain suck.
I fixed it thanks to XDA forum. Nothing found on the internet exept sending to help desk.
Same with what i got now.
But now it is fixed and im thankfull to the ones helping.
Now i am willing to try ICS without KIES.

Lol in kies you have recovery mode you missed an option
Good thing you got it fixed
Sent from my GT-N7000 using Tapatalk 2

baz77 said:
Lol in kies you have recovery mode you missed an option
Good thing you got it fixed
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
Like i said, KIES didnt see my phone. Neither did windows.
So it wasnt an option.

Glad its fixed
Sent from my GT-N7000 using Tapatalk 2

BTW, after getting my Note up and running again, I used KIES again for updating to ICS and this time I had no problem at all.

damulder said:
BTW, after getting my Note up and running again, I used KIES again for updating to ICS and this time I had no problem at all.
Click to expand...
Click to collapse
For me this didnt work. KIES had an upgrade, but seems like it still doesnt do the job right.

Ran some tests. Now i am back at the issue.
Now Odin doesnt want to continue updating like KIES always does.
I wish i didnt do the tests...

damitch300 said:
Ran some tests. Now i am back at the issue.
Now Odin doesnt want to continue updating like KIES always does.
I wish i didnt do the tests...
Click to expand...
Click to collapse
what tests are you referring to?
and i'm guessing you're on Mac? and having trouble with kies identifying your device?

ngocdao said:
what tests are you referring to?
and i'm guessing you're on Mac? and having trouble with kies identifying your device?
Click to expand...
Click to collapse
W7 Ultimate N
And trying out different KIES versions.
Well at the 2nd update 2.3.6 to 4.0.3 it ran stuck again.
And now Odin doesnt do anything to aswell. Keeps saying ''Failure'' after some time.

Now ODIN is stuck at syaing ''BOOT'' above ID:COM.
How can i fix this?

Well seems like the Dutch roms aint working.
I did an European right now wich worked.

I am at my wits end here. I'm about to just break down here. G900A help please

So, I have a Galaxy note 3 G900A. Not sure what version and I don't have access to that. So, it has the Alliance rom installed on it. It was working fine for months with absolutely no problems. Then all of a sudden, earlier, it said NFC has stopped working, over and over again. Then, I turned off the phone and it failed to turn on. It will not get past the splash screen. It just wants to stay dark and if I leave it alone long enough, it automatically goes into recovery mode. I can get into recovery mode and download mode normally. I already tried factory reset and all of that. None of my computers will recognize the phone and I have tried multiple cables as well. Odin won't recognize it and neither will samsung kies. I tried installing stock rom through SD card and it says
Verifying update package:
E:Footer is Wrong
E: Signature Verification Failed.
It does that no matter what rom I try to install. I can't afford to get another phone right now and it is the only one I have and I just don't know what else I can do. Any help is greatly appreciated.

Well to start backwards, the stock recovery isn't really meant to flash zips, but it should go farther than saying Footer Is Wrong
Signature Verification has failed. For me, it says that, then if you wait a few seconds, it'll say a few other things, then install from sd card complete and it wipes data and cache then reboots. Next, you have to use an official cable for that, Media Transfer doesn't work correctly without oem cable
Sent from my SM-N9005 using Tapatalk

Have you tried reinstalling the drivers on your pc or tried a different pc?

spookykidmm said:
Well to start backwards, the stock recovery isn't really meant to flash zips, but it should go farther than saying Footer Is Wrong
Signature Verification has failed. For me, it says that, then if you wait a few seconds, it'll say a few other things, then install from sd card complete and it wipes data and cache then reboots. Next, you have to use an official cable for that, Media Transfer doesn't work correctly without oem cable
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
I do use an oem cable. Same thing. The rest of what you said does happen though.

dustincrock said:
I do use an oem cable. Same thing. The rest of what you said does happen though.
Click to expand...
Click to collapse
The cord is funky sometimes. Try to "mangle" it a little bit to see if odin will say "Added!". I know I have to basically wrap mine around the computer to get it to work correctly
Sent from my SM-N9005 using Tapatalk

sparx said:
Have you tried reinstalling the drivers on your pc or tried a different pc?
Click to expand...
Click to collapse
Yes I have. Still the same problems.

dustincrock said:
Yes I have. Still the same problems.
Click to expand...
Click to collapse
Any luck?
Sent from my SM-N9005 using Tapatalk

spookykidmm said:
Any luck?
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
No. No luck..

A Last Resort
dustincrock said:
So, I have a Galaxy note 3 G900A. Not sure what version and I don't have access to that. So, it has the Alliance rom installed on it. It was working fine for months with absolutely no problems. Then all of a sudden, earlier, it said NFC has stopped working, over and over again. Then, I turned off the phone and it failed to turn on. It will not get past the splash screen. It just wants to stay dark and if I leave it alone long enough, it automatically goes into recovery mode. I can get into recovery mode and download mode normally. I already tried factory reset and all of that. None of my computers will recognize the phone and I have tried multiple cables as well. Odin won't recognize it and neither will samsung kies. I tried installing stock rom through SD card and it says
Verifying update package:
E:Footer is Wrong
E: Signature Verification Failed.
It does that no matter what rom I try to install. I can't afford to get another phone right now and it is the only one I have and I just don't know what else I can do. Any help is greatly appreciated.
Click to expand...
Click to collapse
As a last resort, put the device into download mode and connect to KIES 3. Go to tools and do a complete reinstallation. This will return you device to full factory specs and latest approved software, no custom ROM, no root, and no saved data. But at least you will have a functioning device. As soon as possible look into getting a new battery.

zancro said:
As a last resort, put the device into download mode and connect to KIES 3. Go to tools and do a complete reinstallation. This will return you device to full factory specs and latest approved software, no custom ROM, no root, and no saved data. But at least you will have a functioning device. As soon as possible look into getting a new battery.
Click to expand...
Click to collapse
I even used different batteries. And kid won't work because the phone isn't detected by the computer as being a phone. Kies doesn't pick up the phone, even in download mode

dustincrock said:
I even used different batteries. And kid won't work because the phone isn't detected by the computer as being a phone. Kies doesn't pick up the phone, even in download mode
Click to expand...
Click to collapse
Your only remaining option might be to send your device away for professional help. In the past I have used the services of Josh at: http://mobiletechvideos.com/ . (I am not related to that organization in any way.) For around $50.00 they can do a complete refresh, and in my case offered to root and load the custom ROM of my choice for a small additional fee. It took about one week.
Good luck.

G900A?
zancro said:
Your only remaining option might be to send your device away for professional help. In the past I have used the services of Josh at: http://mobiletechvideos.com/ . (I am not related to that organization in any way.) For around $50.00 they can do a complete refresh, and in my case offered to root and load the custom ROM of my choice for a small additional fee. It took about one week.
Good luck.
Click to expand...
Click to collapse
I checked back to see if you had solved the problem and noticed something I missed earlier... Your OP says you are using a G900A. Are you referencing a Note 3 or some other device?