Help - Screen goes black after boot - Xperia Z4/Z3+ Q&A, Help & Troubleshooting

Hi guys, this morning I run into a problem. I noticed that my phone was turned off and when I tried to start it again the Sony Logo followed by the Android animation shows but then the screen turns black (I think the phone turns off).
When I connect a charger, the LED turns red for 1 second then goes black. And when the charging animation screen shows up, it does not animate, is frozen for a couple of seconds and then the screen goes black again. Worth noting is that the battery icon showing on the charging screen is green so perhaps there are some battery left.
I’ve flashed several different Android versions but the behavior is still the same.
So do anyone have any idea what I can try to do next? I would be very happy for any advises!
Thanks in advance,
Andreas

bobboviking said:
Hi guys, this morning I run into a problem. I noticed that my phone was turned off and when I tried to start it again the Sony Logo followed by the Android animation shows but then the screen turns black (I think the phone turns off).
When I connect a charger, the LED turns red for 1 second then goes black. And when the charging animation screen shows up, it does not animate, is frozen for a couple of seconds and then the screen goes black again. Worth noting is that the battery icon showing on the charging screen is green so perhaps there are some battery left.
I’ve flashed several different Android versions but the behavior is still the same.
So do anyone have any idea what I can try to do next? I would be very happy for any advises!
Thanks in advance,
Andreas
Click to expand...
Click to collapse
I think that your phone battery is drained fully and charging up. First try charing it with different and ordinary charger (not quick charger or fast charger) to charge it. Check that whether is charing or not. If charging charge it fully and flash stock rom with wiping caches & data. If it is not charging then take it to the authorised service centre.

Related

Tytn II possibly dead HELP!!!

It looks like my Tytn II might be bricked... I have searched and searched and can not find any info on this. The phone will not turn on. I know the battery is dead, but it should have the power to try to boot. In fact, I have not used it in a while and I just tryed to boot it, it got to the starting screen, then the windows loading screen, and then I walked away for a few minutes and came back it and it was a black screen. Tried to turn on again and it did not power up. Upon plugging it into the charger, I get a solid red light on the top. When I remove the battery from the phone as the charger is connected the LED immediately changes to solid orange, and the blue led next to it comes on as well. When I disconnect the charger all the LEDs go off (obviously because theres no battery) and when i put the battery back in the phone i get a dim red light.
is the phone bricked? im thinking it might have slight water damage but it has been like 2 weeks since then so it should have dryed up i assume. tried to reset a few times with the little reset button next to the charger port, nothing. is it possible the battery may just be done for? any help or suggestions would be great. thanks.
I had that isue but i just leaved the phone on charger and everything came back to normal It's still working very well. But, i cant remember how i get into that situation but i surely know that i saw red light on top .
thanks, now that its been on the charger for a while i now get an orange LED. i will let it charge for a while and see if it awakens after almost 3 weeks of utter deadness.
Try waking it while on charge itslef.
Regards.
Carty..
Carty said:
Try waking it while on charge itslef.
Regards.
Carty..
Click to expand...
Click to collapse
just tried and it got to the very first boot screen and then went black and the orange and blue LEDs stayed on. tried to reset, no luck. unplugged charger, still LEDs stayed on. so then I took the battery out, all LEDs went out, plugged it back in and now i get the same red LED again.
update: now i get a orange LED as its plugged into the charger, but when i try to turn it on it gives the first boot screen for like 3 or 4 seconds then turns off...
I am getting exactly the same problem?
I tried to install android - got it working, came on a few times - then just totally died - It showt he HTC boot logo, but then just turns off.
Does anyone have any ideas.
does your computer see it when plugged in via usb?
perhaps this will help? http://forum.xda-developers.com/showthread.php?t=358136
oh and also you have tried to enter the bootloader mode right?
I've had this issue, millions of times. What I do when I have problems like this (and problems like when I turn it on, it says the battery is low when it isnt, and when you connect your charger/USB, it dies on you)
Try removing and putting the battery back on.
so in simple words
charge the battery first (dont bother trying to turn it on)
and then remove the charger (this plays a big role)
take out the battery, put it back in, hope it works.
The same thing just happened to me, I thought it was toast. I would get the red light when I plugged into the charger, and after a few minutes it would turn to orange. I tried to turn it on then, and it would start to boot up, then shut off a few seconds later. This happened a few times. I just left it plugged in overnight, and when I woke up it was on! Only problem I've noticed is the orange LED is always on, but I can live with that

+ [Solution] Empty 0% battery bootloop on 4.3 Xperia T

I still didn't get my OTA in Croatia so I decided to try this. I came across an issue which wasn't present in official 4.1.2. and maybe someone had (and still has) it as well. I'm posting this here so that it's easier to find if anyone has this issue and wants to fix it.
I have installed 4.3 on my Xperia T with Locked Bootloader and everything worked fine. However, I have come across a issue and managed to solve it as well. Here's what happened and how I solved it, maybe it helps someone with same problem.
Today my battery drained to 0% and the phone shut down. Now when I plug it in to wall socket to charge, red LED goes on and it turns the phone on. Once Android boots I can see 0% in status bar and it starts shutting down again. Then it boots up again and loops like that. I remember that on 4.1.2. there would be a battery icon when it was completely empty and it wouldn't boot the system. Now it just loops. This didn't happen on official 4.1.2.
I have Googled for solutions and have tried this.
"1. Press and hold down the power key on the right side of the phone. If the battery status LED flashes red, try plugging the charger into the phone at the same time as you are pressing and holding in the power key.
When plugging the charger into the phone there is a risk that nothing happens – no red battery status LED as indication of charging, or nothing appearing on the screen.
If the charging doesn’t start, follow the instructions under To let the charger be plugged in for 24 hours.
2. If the charging starts, keep charging the phone until it’s fully charged. Indication of charging is that the battery status LED lights up in red, or that the SONY symbol appears on the screen and then the LED lights up."
Problem was that when I left it to charge (screen off, LED red) it would start booting again after a few minutes. When it started to boot, I would press volume up + power key to shut it down and keep charging. I had to do this many times (10 to 15) and it was very frustrating but it worked in the end. I decided to let it boot and voilà! it showed 1% battery and didn't start shutting down. Now it's charged to 2% and keeps on charging.
The lesson - don't EVER let your Xperia discharge below 1%, you'll have a world of problems.
I have the exact same problem, except that it doesn't even charge when my screen is off.
Great find! I used a separate way to get it to charge but I can assure you it gave me a world of pain! Thank you for sharing
What about the Xposed module DisableCriticalBatteryShutdown?
If or devices were no longer turning off again after booting when battery is 0%, the problem would be fixed, right?
Sent from my LT25i using xda app-developers app

[Q] is my battery dead? Please help.

Hi, I was using my XZ yesterday flawlessly and then out of no where it just turned off. I did everything I could find on the forums but it just sits there with the red Led permanently on. I left it charge overnight, when I woke up the led was green and the screen said it had a full charge. I turn it on, it gets to the lock screen and then shuts down again. It's sitting there again with the red led on as if the battery was drained completely in 1 min! What can I do about it? THANKS!
ripadram said:
Hi, I was using my XZ yesterday flawlessly and then out of no where it just turned off. I did everything I could find on the forums but it just sits there with the red Led permanently on. I left it charge overnight, when I woke up the led was green and the screen said it had a full charge. I turn it on, it gets to the lock screen and then shuts down again. It's sitting there again with the red led on as if the battery was drained completely in 1 min! What can I do about it? THANKS!
Click to expand...
Click to collapse
Hmm... Try doing this:
Get it charged till you get the led green, KEEP charging, and then turn it on. See if you can use it for 5 mins, 10 mins, even an hour. See if it turns off automatically. If it works fine while plugged, then that shouldn't be the problem of your ROM. Then, unplug the charger, and see if it shuts down soon. If it does, we can make sure it's the problem of your battery.
ripadram said:
Hi, I was using my XZ yesterday flawlessly and then out of no where it just turned off. I did everything I could find on the forums but it just sits there with the red Led permanently on. I left it charge overnight, when I woke up the led was green and the screen said it had a full charge. I turn it on, it gets to the lock screen and then shuts down again. It's sitting there again with the red led on as if the battery was drained completely in 1 min! What can I do about it? THANKS!
Click to expand...
Click to collapse
Check this thread credits to @AhmedZadjali
So this happened...
androidtweaker1 said:
Check this thread credits to @AhmedZadjali
Click to expand...
Click to collapse
I'm gonna check that out thank you! .. and I'm pretty sure it's a ROM problem because it was fully charged and yet it shut down never to be woken up again til 5 min ago that I connected it to the PC and it briefly showed me the charging screen (battery completely drained) and then the Red Led came back on and the screen went away as soon as I disconnected it from the PC. I connected it to the wall charger but the screen didn't come on again. Thoughts about this? (also the computer briefly recognized the phone and then it didn't anymore) right now is plugged to the wall charger to see if the battery picks up, so I can proceed with all the flashing stuff.
What causes this type of problems? I really had high hopes with this phone, it's gorgeous to look at (the best design on a phone IMO) but it failed me

[Q] Help! Phone will not charge...!

I was talking on the phone on my way home. The battery lasted all the ride home, that's good, but it died on me just as I got home. So I plug it to the charger and it turns on like normal on the charging screen with the horizontal color battery animation, and the orange charging light pulses. Then it changes to the other battery animation, the all white vertical one, and the orange light stays solid, like normal. The issue is, the phone doesn't even last a second charging, the orange light turns off, and the phone reboots, only to repeat what I just wrote... So I tried to turn it on as soon as the second battery animation comes up, then the orange light goes on solid for less than a second, and it manages to turn on. It goes through the splash screen and the boot animation, no problem. But as the boot anim fades and its supposed to finish booting and start charging again, neither does it finish booting nor does it start charging... The orange light starts to pulse twice quickly, as if telling me it's not charging, and then shuts down... The phone is rooted but running stock everything, AT&T 4.4.2... Any ideas???? After some attempts, I'm able to get it as far as into recovery, but I really don't know what to try as this definitely doesn't seem like a Rom error or anything that flashing or RUU would fix????

Mi5 dead,only RED LED.

So one morning I woke up and saw phone keeps rebooting(bootloop).I had breakfast then came back to pick it up,and i connected it to charger and phone was totaly dead.I tryed other cables but still same result.Only way to power it on is when I use original cable and connect it to charger/pc.Then red led turns on and display showing low battery,and led keeps blinking.Sometimes it can boot into system and works for few minutes and shuts off cuz 0%.I changed battery but everything is same,I also can go into TWRP.
**I TRIED EDL MODE/two pins or whatever and my PC is not showing Qualcom driver or anything else in relation with phone
i had same issue before, i simply just buy new cable and it working again!!
PS. Before i buy new cable i already had 3 type-c cable bot non of them working
I had the same issue an hour ago. My MI5 had ~25% charge left when I saw it shutting off, maybe I unknowingly did it. Then I decided to leave the phone in TWRP at night but in the morning it appeared to be dead. The red LED blinked only when I pressed the buttons, no turning on, fastboot or booting into TWRP was possible. When I plugged it into the charger an empty battery icon appeared with the red LED blinking continuously. After some time a new animated battery icon appeared, in the still turned off state, but this time showing the exact charge percentage (2%). It went to 3% and I turned it on with the power button.
Should be a faulty battery which needs to be replaced!
Vivitsu said:
I had the same issue an hour ago. My MI5 had ~25% charge left when I saw it shutting off, maybe I unknowingly did it. Then I decided to leave the phone in TWRP at night but in the morning it appeared to be dead. The red LED blinked only when I pressed the buttons, no turning on, fastboot or booting into TWRP was possible. When I plugged it into the charger an empty battery icon appeared with the red LED blinking continuously. After some time a new animated battery icon appeared, in the still turned off state, but this time showing the exact charge percentage (2%). It went to 3% and I turned it on with the power button.
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Click to collapse
Remove back cover plug and replug the battery connector it qill solved (red light of death) if still happend you need to buy new battery

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