Xperia Z3+ wont turn on...??? - Xperia Z4/Z3+ Q&A, Help & Troubleshooting

I am using Sony "Xperia Z3+" Dual 5 or 6 months maybe,I had a problem yesterday night my phone got turned off and its not getting back to life...???
I thought maybe a battery drain but my phone was 40% charged....
I tried many things like....
1 tried the reset button near the sim card slot.
2 charged the phone (LED dosen't turn on) but electricity inputs because i feel earthing when i touch it.
3 tried power button + Volume Button Up & Down both.
4 removed Sim cards and Memory cards even
I don't know what to do...??? Anybody can help???
Sorry for the bad English...
Regards, Siamr85

siamr85 said:
I am using Sony "Xperia Z3+" E6533[/B] 5 or 6 months maybe,I had a problem yesterday night my phone got turned off and its not getting back to life...???
I thought maybe a battery drain but my phone was 40% charged....
I tried many things like....
1 tried the reset button near the sim card slot.
2 charged the phone (LED dosen't turn on) but electricity inputs because i feel earthing when i touch it.
3 tried power button + Volume Button Up & Down both.
4 removed Sim cards and Memory cards even
I don't know what to do...??? Anybody can help???
Sorry for the bad English...
Regards, Siamr85
Click to expand...
Click to collapse
It is better to contact Authorised Service Centre.

Related

X1 Bricked :(

PROBLEM SOLVED, LOOK BELOW...
----------------------------------------------
Hello,
I was using my phone without any problems. I had no problems but I wanted to restart the device to free memory. I hold down the power button, and "slide to reset". The phone turned off properly but it was strange that even after a while there was nothing on screen. So I pulled the battery out, replaced. When I hold down power button the phone vibrates but never starts up! nothing on screen!
I tried to hard reset with holding 2 silver buttons with power, no way. I tried to get to ROM flash screen by holding volume down and power, no way. I even pressed reset, power, volume down no way. Everytime it gives a vibration but no way, there is nothing on screen.
I'm using energy ROM with hard-spl sd card update method.
Any suggestions that how can I see something on screen?????
Tarik
-----------
AFTER FEW DAYS TAKING THE PHONE AND BATTERY APART AND LEFT IT ALONE WITHOUT BATTERY:
Hey, it has been days and days, I retried many times but nothing changed.
I removed the battery, put the phone away somewhere and I thought that if I find a free time, I will send it to service.
Today I would send it to service but before that I wanted to try, i placed the battery back and wow it worked!!!!
There is some possibility you didn't brick the phone just killed or heavily discharged your battery. X1 could miscalculate the charge level and not inform you in time.
Plug-in a wall charger and pay attention to diode signals. Also verify is when pressing Power button you can see red flashes of diode from inside the button?
If you see those flashes your battery need to be charged. It may take up to few hours!
thank you for trying to provide me a solution.
The battery was full when this happened.. I even left it on the charge for hours.. Even I take the battery out and replace, and plug it in the charge directly, the diods don't light up... If it is a software caused situation, is there a way to ultra hard reset or flash it somehow without booting?
ozkantarik said:
thank you for trying to provide me a solution.
The battery was full when this happened.. I even left it on the charge for hours.. Even I take the battery out and replace, and plug it in the charge directly, the diods don't light up... If it is a software caused situation, is there a way to ultra hard reset or flash it somehow without booting?
Click to expand...
Click to collapse
Get a memory card with a KOVSIMG.nbh file on it...try flashing it, also, if u can change the battery also..PM me if u want more help....
Yes i placed a kovsimg.nbh but no way I can not see rainbow colors on screen, I can see nothing on screen though..
it is not a battery issue.. on power up it vibrates but no light on LED or screen..
any more help? is there a software that sony service use to recover from these situations?
ozkantarik said:
Yes i placed a kovsimg.nbh but no way I can not see rainbow colors on screen, I can see nothing on screen though..
it is not a battery issue.. on power up it vibrates but no light on LED or screen..
any more help? is there a software that sony service use to recover from these situations?
Click to expand...
Click to collapse
You didnt read my post properly. I said, get ANOTHER mem card with a KOVSIMG.nbh....NOT ur own..change the MEM CARD AND Battery.....
----SOLVED----!!!!
Hey, it has been days and days, I retried many times but nothing changed.
I removed the battery, put the phone away somewhere and I thought that if I find a free time, I will send it to service.
Today I would send it to service but before that I wanted to try, i placed the battery back and wow it worked!!!!

Xperia Z dead

My XZ died yesterday - I was not able to switch it on.
Pressing Vol+ and power helped and phone switched on again.
WTF? Anyone experienced similar issue?
masi0 said:
My XZ died yesterday - I was not able to switch it on.
Pressing Vol+ and power helped and phone switched on again.
WTF? Anyone experienced similar issue?
Click to expand...
Click to collapse
Yep. It happens when you switch it off and try to turn it on too quickly. Can be fixed with a cold reset, power + vol up.
mines died this morning what was the cause of this
I had Qualcomm Battery tool installed.
Now I have removed it so will see if the problem will reoccur
It happened to me 2 times already. Both times when I was playing with some apps. It must be a software issue.
Mine SGS2 did that too, on some leaked firmware. Had to take out the battery, then.
I just encountered my 3rd instance of this problem... and it's bugging me!
The phone is "alive", but it does not notify you nor wake up. When you call it, there will be a ringing tone, but your phone will not sound nor wake up.
For my third instance, I had a message come in which I did not attend to. My phone died with the LED still blinking (via lightFlow).
So.. do you guys have lightFlow installed too?
I would return the device so Sony is aware of this issue.
Indeed does not sound normal.
Fooled around quite a bit with my Z and did not run into these problems.
Perhaps sending it back while you still can would not be a bad idea.
Just make sure it is not an app causing this before doing so.
Kind regards, Stefan.
Xperia Z Dead
Bought my Xperia Z a week ago and was thrilled with it until it just died yesterday for no reason. Symptoms: battery has drained withing 6-7 hours after full charging, phone was quite hot although no heavy apps running. After full battery discharge it just simply would not charge or react to any action: power button, power button + volume up key: both do not work however long I press them. Dont know what to do, so frustrating!!. Do not want to switch back to iPhone....
Any ideas except than just returning it back (got it in Moscow, while I was travelling for a short trip, would need to travel all the way there again and not sure if they accept returns or exchanges...) ??
superpima said:
Bought my Xperia Z a week ago and was thrilled with it until it just died yesterday for no reason. Symptoms: battery has drained withing 6-7 hours after full charging, phone was quite hot although no heavy apps running. After full battery discharge it just simply would not charge or react to any action: power button, power button + volume up key: both do not work however long I press them. Dont know what to do, so frustrating!!. Do not want to switch back to iPhone....
Any ideas except than just returning it back (got it in Moscow, while I was travelling for a short trip, would need to travel all the way there again and not sure if they accept returns or exchanges...) ??
Click to expand...
Click to collapse
I do not think you should discharge the battery 100%.
Infact, I always wait for it to go to 4% a 5% and then charge it.
Did so with my Xperia Play for almost 2 years and the battery seems to be ok still.
If you still can not turn on your phone:
- Plug in the AC adapter using the wall socket and wait for a while.
(I can remember reading somewhere that some devices refuse to charge via USB using your PC if the battery is 100% depleted.)
Hope this helps.
Kind regards, Stefan.
Thaevil0ne said:
I do not think you should discharge the battery 100%.
Infact, I always wait for it to go to 4% a 5% and then charge it.
Did so with my Xperia Play for almost 2 years and the battery seems to be ok still.
If you still can not turn on your phone:
- Plug in the AC adapter using the wall socket and wait for a while.
(I can remember reading somewhere that some devices refuse to charge via USB if the battery is 100% depleted.)
Hope this helps.
Kind regards, Stefan.
Click to expand...
Click to collapse
It has been left there with charger for a couple of days now, used both original sony charger and some other mini-USB i have for a different phone - nothing happens unfortunately
That is a serious bummer!
- Does the RED charging led go on when plugging in charger using wall socket?
- Sounds stupid, but did you try another wall socket and leave it to charge?
- Did you try to remove the USB cable from the wallsocket adapter and plug it back in?
(If the USB bit is not plugged in correctly it will not charge aswell, had this with my phone yesterday.)
Kind regards, Stefan.
Thaevil0ne said:
That is a serious bummer!
- Does the RED charging led go on when plugging in charger using wall socket?
- Sounds stupid, but did you try another wall socket and leave it to charge?
- Did you try to remove the USB cable from the wallsocket adapter and plug it back in?
(If the USB bit is not plugged in correctly it will not charge aswell, had this with my phone yesterday.)
Kind regards, Stefan.
Click to expand...
Click to collapse
No, no lights go on, neither RED or any other colors. Charger is 100% fine - it charges a different phone (Samsung S8300) no problem. So it is defenately a problem with the phone.
Same problem. No charging, Hard reset doesn't work.
My girlfriend XZ white died today "power + vol up" helped. My XZ black didn't have this issue yet.
The Xperia U of my girlfriend had this same issue, and it's related to software. Unfortunately, the only thing you can do is return your phone and get another.
Because on this state, the phone doesn't even connect in flashmode or fastboot mode.
It seems to be some Sony problem, so my advice is that you don't leave your phone get 0℅ battery for the first months.
I seriously doubt this is related to the battery level being low.
Mine died 3 times and battery was close to full.
Hell.. the last time it died (this morning) was while it was charging in the dock!!
Sony ought to do something about this!
Here's a related post in Sony's post. Maybe make some noise there as well..?
http://talk.sonymobile.com/message/431175
Mine died 2 times within 2 days I got it. The sleeping error which can be solved by holding all buttons for 3 seconds. I then took it off stamina mode and hadn't had a problem so far 2 days later.
Sent from my Nexus 7 using Tapatalk HD
superpima said:
Bought my Xperia Z a week ago and was thrilled with it until it just died yesterday for no reason. Symptoms: battery has drained withing 6-7 hours after full charging, phone was quite hot although no heavy apps running. After full battery discharge it just simply would not charge or react to any action: power button, power button + volume up key: both do not work however long I press them. Dont know what to do, so frustrating!!. Do not want to switch back to iPhone....
Any ideas except than just returning it back (got it in Moscow, while I was travelling for a short trip, would need to travel all the way there again and not sure if they accept returns or exchanges...) ??
Click to expand...
Click to collapse
I don't think you have to go to Moscow. Go to the nearest Sony service center, and they'll repair or replace it. if it's unbranded you shouldn't have a problem at all. (Unless you've voided the warranty - box and papers are probably needed.
I did the same with my Arc S which I bought in Poland. (I live in sweden)
cirrus888 said:
Mine died 2 times within 2 days I got it. The sleeping error which can be solved by holding all buttons for 3 seconds. I then took it off stamina mode and hadn't had a problem so far 2 days later.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
How do you know it's a solution? Not seeing the problem for the next 2 days doesn't mean much. I saw the problem after a gap of over 3 days.
And to revive it, just VolUp and Power button is enough.
Stamina? I've never used stamina before.. so you can rule that out.

[Q] Z1 is not opening, always blinking red three times

My xepria Z1 was switched off...
Resetted with button at sim slot, Voloume up + power and Repaired with PC companion...
but no use..
when connected to charging always red light is on....if i try to switch on the phone red blink happens three times again and again..
Now it boots
sureshkadiri said:
My xepria Z1 was switched off...
Resetted with button at sim slot, Voloume up + power and Repaired with PC companion...
but no use..
when connected to charging always red light is on....if i try to switch on the phone red blink happens three times again and again..
Click to expand...
Click to collapse
Now it boots SONY logo appears and battery indicator appears and shuts off
leave it on chargher for few hours, then try to turn it on.
Did you use your phone under water ?
Yes
mitsosJL said:
Did you use your phone under water ?
Click to expand...
Click to collapse
Yes I used phone under water
sureshkadiri said:
Yes I used phone under water
Click to expand...
Click to collapse
I had the same problem(when i got it into a pool), humidity got into your phone. As i know from my experience the phone doesnt get damaged(mine was working well for about 1 hour before end up on a bootloop) but you will have to leave it into rice for 5 days to dry(with covers open of course ) i saw this solution from another member which said it worked (sadly i didnt know this trick and i went to a service center which took me 30€ to "repair" it)
Booted but shut off
mitsosJL said:
I had the same problem(when i got it into a pool), humidity got into your phone. As i know from my experience the phone doesnt get damaged(mine was working well for about 1 hour before end up on a bootloop) but you will have to leave it into rice for 5 days to dry(with covers open of course ) i saw this solution from another member which said it worked (sadly i didnt know this trick and i went to a service center which took me 30€ to "repair" it)
Click to expand...
Click to collapse
Entire last night I charged mobile...But today morning also it is only red light...
I tried repair with PC Companion and phone was updated..
Phone booted normally and language and account settings done..
on battery bar battery percentage shows zero and ! mark at the side of battery bar.
after that phone shut downed.
I again charged for 10 hours but not booting now.
SIM is inside the tray.
sureshkadiri said:
Entire last night I charged mobile...But today morning also it is only red light...
I tried repair with PC Companion and phone was updated..
Phone booted normally and language and account settings done..
on battery bar battery percentage shows zero and ! mark at the side of battery bar.
after that phone shut downed.
I again charged for 10 hours but not booting now.
SIM is inside the tray.
Click to expand...
Click to collapse
You will have to leave your phone into rice in order to dry (there is humidity in the phone) after drying(theorically as i dont have use myshelf this metod but hear it from others) it will work fine. If that doesnt work get it to a service center.
(mine as i said was also working fine for some time)
I will try your suggestion
mitsosJL said:
You will have to leave your phone into rice in order to dry (there is humidity in the phone) after drying(theorically as i dont have use myshelf this metod but hear it from others) it will work fine. If that doesnt work get it to a service center.
(mine as i said was also working fine for some time)
Click to expand...
Click to collapse
I will try your suggestion.
service people says battery dead
sureshkadiri said:
I will try your suggestion.
Click to expand...
Click to collapse
Today I went to service centre for my Xperia Z1.
They are saying phone is OK but battery is dead.
Is there any solution to boost battery ?
or need to change the battery ?
sureshkadiri said:
Today I went to service centre for my Xperia Z1.
They are saying phone is OK but battery is dead.
Is there any solution to boost battery ?
or need to change the battery ?
Click to expand...
Click to collapse
dead means broken so you will have to change it
The board will require full cleaning and a reflow.
Not impossible, but you need to open the phone.
You will need some 90% Isopropyl alcohol, q-tips and a stiff nylon brush and some no clean flux.
Scrub motherboard to remove corrosion, coat in flux, reflow with 400 degree heat all over for around 4 minutes.
Try again. Look on youtube for more info. Or "lose" it and claim on insurance...
Sorry but same problem!
JUST 4 HOURS AGO I WAS CHECKING WHATSAPP AND SUDDENLY PHONE LIGHT GONE! I PRESSED POWER BUTTON BUT NO RESULT! I thought the battery just drained but then i tried charging it but it only shows red light. I also do the hard reset and even pressing the power button and the volume up(force restart) but still it's not opening. I tried to repair it using PC COMPANION but my pc cannot recognize it. Whenever i unplug it the red light goes off! without external power no light is showing
worst case is i had activated msc mode before that **** happened! :'( Pleaseeeeeeeeeeeee help me!

Dead z1 :(

It seems that my z1 has just given up on life.
I was checking my gmail and the phone switched off. It wouldn't switch on so I tried vol-up and power, it vibrated but did nothing.
Now absolutely nothing will make it show any signs of life, it seems to be completely dead which is weird. No LEDs or vibrations at all, so I guess I'll be returning it :crying:
Dude you ran out of battery. Try to recharge it.
albertobom said:
Dude you ran out of battery. Try to recharge it.
Click to expand...
Click to collapse
I was on 80%! Strangely enough however, the vibration is back when I press vol-up and power. Still no display though.
declan8888 said:
I was on 80%! Strangely enough however, the vibration is back when I press vol-up and power. Still no display though.
Click to expand...
Click to collapse
Now, seriously, try to flash your kernel again.
albertobom said:
Now, seriously, try to flash your kernel again.
Click to expand...
Click to collapse
Flashtool doesn't recognise my phone. The only sign of life is the 3 vibrates when I hold vol-up & power
declan8888 said:
Flashtool doesn't recognise my phone. The only sign of life is the 3 vibrates when I hold vol-up & power
Click to expand...
Click to collapse
That's odd... Well sent it to Sony.
Guess I'm gonna have to
Even mine was dead for sometime today
Even my phone gave me a shock today... Screen switched off and the phone was not responding.... had to reset it through the sim tray!
I get 3 vibrations when holding the reset button next to the SIM tray, but nothing else.
Strange. Vol down and power would reset the phone?
Sent from my C6903 using XDA Free mobile app
Use Seus or PC companion to repair.
Or a flash a recent. ftf by flashtool.
Sent by my Z1 with XDA Fax
Duvel999 said:
Use Seus or PC companion to repair.
Or a flash a tft .
Sent by my Z1 with XDA Fax
Click to expand...
Click to collapse
PC Isn't recognising that it's connected.
I've contacted the ebay seller I bought it from last week regarding a refund or replacement. Should get a reply tomorrow.
declan8888 said:
I was on 80%! Strangely enough however, the vibration is back when I press vol-up and power. Still no display though.
Click to expand...
Click to collapse
I had the same issue your having with my rooted Samsung s4. I couldn't get anything. Bought secondary battery... Son took into verizon came on briefly. My programming USB cable rusted out, had to buy a new jib. That didn't work. I just persevered, I found life when I put in the battery and started hitting the power button repeatedly, 15-20 times
Finally it would turn on, used the jib got it into download mode and flashed the ROM with odin again. Still had some issues so I did a reset then re flashed again, re rooted and started loading programs.
Still not sure if it was/is the power button or system change I made with exposed or other such toolت.
Also now using button savior as a preventative measure. As an added bonus I have 3 batteries and a stand alone battery charger.
Please update your thread as status changes. Hope you get it working.
ヅ Droidatar
(knows just enuf to brick it)
Rooted S4 MDK I545 stock 4.2.2
"If someone helps, never forget to hit thanks ? "
my z1 2 hours ago had died, I solved by connecting it to flashtool with the volume down pressed. I have version .157
I would think faulty battery, had same issue with old s2
No idea what the problem could be, perhaps moisture got into the headphone jack or something and made its way into the phone.
As I said, when I help vol+ and power it would vibrate 3 times to indicate power off however it would show no signs of life when turning it on.
Flashtool wouldn't recognise it nor would PC Companion.
I sent it away to Sony to repair last week - it's currently still with the technician. I'll update the thread as the repair progresses to let you know the outcome! Hopefully it will be a manufacturing error and I won't have to pay for a repair.
I recognize this problem in a slightly different form.
When my battery is completely dead and I try to charge it and turn it on it won't. It gives me the same three vibrations. I let it charge on the fast charger the whole night. Nothing. (0% charge, light stays red all night long.)
Then I reset it (red dot next to SIMtray) (which does nothing, no vibrations) but it works if not connected to the charger (it only vibrates then)
After reset I try to charge it and it goes automatically on but when it goes on it stops charging after splash screen and turns off and stops charging.
Then it's just trial and error. Reset, no reset, manual turn on, turn off, reset with USB connected, without and eventually it charges and I can turn it on.
After that it works fine.

Help!!!! Z3c won't turning on

My 2 months old z3c was not turning on from past 3 days. Last time i saw the mobile with 30% battery left, suddenly the phone switch off itself. When i try to connect to wall cahrger or PC, i saw only RED led indicator( no charging animation, no sony logo, no vibration ). I have tried key combination to turn on mu device, but nothing worked,......... If anyone know the solution pls reply
On the left side of your phone, in the flap on the downside, there is right next to where you put your SIM card slot a yellow button. try pressing this one for several seconds, it will force shutdown your phone completely.
Here is a guide: http://support.sonymobile.com/gb/xperiaz3compact/userguide/Resetting-your-device/
maybe this helps
Thanks man, you help me to revive my phone

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