Hi, my aunt have a samsung galaxy s5 at&t, The phone worked well, until a time when the storage is full, because of a grandson who installed many games on the phone, after this the games were deleted and the phone returned to normal. But now the phone is again slow again, all the time, that is, since it starts and even charging off is slow. What could be the motherboard
Thank you
Note: I already did the factory reset, until I made flash with odin.
Related
I am having a boot loop issue. I have T-Mobile G4 that is NOT rooted. I bought it on release day. I too would get random reboots, particularly after the recent security update. I also noticed that the operating temperature was really high, a lot lately. I thought it was a rogue app (clean master). Anyway, I updated a few apps and installed a few watch faces. Suddenly, my phone was drained prematurely. Plugged it into a quick charge charger when all the fun begins. Early on it would boot to the home screen but would reboot a minute or two later. Then it stopped booting to home. On two occasions that I caught, it was starting up like a firmware update just installed with the "Android is starting 1 of 143 apps" type of line. After seeing that and still not getting to home, I figured I might as well factory reset it. Well I was amazed to discover that a factory reset yields the same boot loop. All I get is the LG logo.
Defeated. I go to my local TMo retailer where I bought the phone only to find out that I have to wait for delivery of a replacement( I smell refurb). I'm in Jump btw. I did notice that when the phone will boot to home screen for whatever length of time, the LED would work. The LED does not work during a boot loop. My research on this issue uncovered an alarming trend on the Internet. No solutions other than replacement. No cause has been identified either. Without proof, these are my top suspicions: Quick charge, 128G SD, apps moved to SD. My hunch is quick charge. All of my chargers are Qualcomm certified quick chargers. and I use them 95% of the time. I would hate to add LG to my list of boycotted Android vendors under Samsung.
Things I tried:
Recovery mode
Download mode
No SIM, Battery and/or SD
Swapping batteries
Safe mode (once)
This happened to me yesterday. I was listening to music through the bluetooth at the gym and it stopped playing. When I walked over to the phone it was already in a boot loop.
Reflashing does nothing nor does a factory reset. They are sending me a new one as well.
Funny thing is once it did make itself passed the boot screen to: "updating apps" This smells like an update is bricking phones. I went to the store and the agent said he couldn't find any data on a recent update but I think he wasn't looking at the right place. If there's an update bricking phones I will be livid. I'm 40 days away from a Jump upgrade and they said I can't exchange it early anyway because it "has to be in working condition." Well no ****, YOU can do the warranty replacement...give me a new phone! I too abandoned Samsung after the Lollipop Note Edge upgrade made the phone discharge in 3 hours or less and run as smooth as gravel. LG has suddenly made me sour too.
Same exact issue as you described.
Also tried everything you did. I went with TMO's replacement, and to my surprise, it was a new phone rather than a refurb.
Hi,
I've owned my VERIZON Samsung Galaxy Note 5 since early December and have not rooted the device. Today while taking notes in lecture, the device began displaying notices for crashed background apps (Gmail has crashed, Nova launcher has crashed, etc.) The problem persisted for another hour, even after booting into safe mode. I wiped the cache and factory reset the device, however during setup, Samsung keyboard would crash along with other apps running in the background during setup (One time I got "Samsung Galaxy has stopped working"). The phone started increasingly randomly rebooting since the phone first began to malfunction.
Since the factory reset didn't seem to actually reflash the firmware, I downloaded OJ3 stock ROM and flashed successfully using Odin, however the phone began acting even more erratically and failed to boot 4 out of every 5 boot loops. I tried flashing OGJ, which failed to boot worse than OJ3. I just flashed OJ2, which seems to be more stable than the other flashes I tried, however I'm still getting sluggish performance, random reboots and crashes of background apps immediately after booting.
At this point I believe it is defective hardware and I should call in the warranty for a new phone.
Has anyone experienced similar issues? Any speculation on the source of the issue? What should I know going into attempting to exchange for a new phone?
Note 5 crash
Yep, have the same problem, but I have not attempted to Flash the Phone yet...
Did multiple factory resets, clear caches... but to no avail. There is no structure or pattern in crash rate. Although it is getting more often day by day...
Found no working sollution, but it feels like there is a bad memory segment or something. Everytime it randomly uses that segment... crash!
Really don't know. Will try to get warrenty fix.
Let me know if you found a sollution on your side?
Cheers,
Wim
kbiscu1t said:
Hi,
I've owned my VERIZON Samsung Galaxy Note 5 since early December and have not rooted the device. Today while taking notes in lecture, the device began displaying notices for crashed background apps (Gmail has crashed, Nova launcher has crashed, etc.) The problem persisted for another hour, even after booting into safe mode. I wiped the cache and factory reset the device, however during setup, Samsung keyboard would crash along with other apps running in the background during setup (One time I got "Samsung Galaxy has stopped working"). The phone started increasingly randomly rebooting since the phone first began to malfunction.
Since the factory reset didn't seem to actually reflash the firmware, I downloaded OJ3 stock ROM and flashed successfully using Odin, however the phone began acting even more erratically and failed to boot 4 out of every 5 boot loops. I tried flashing OGJ, which failed to boot worse than OJ3. I just flashed OJ2, which seems to be more stable than the other flashes I tried, however I'm still getting sluggish performance, random reboots and crashes of background apps immediately after booting.
At this point I believe it is defective hardware and I should call in the warranty for a new phone.
Has anyone experienced similar issues? Any speculation on the source of the issue? What should I know going into attempting to exchange for a new phone?
Click to expand...
Click to collapse
OP here. Made a warranty claim, they seem to have replaced the motherboard as the solution. Complete repair experience from warranty claim to package back at my doorstep was less than two weeks, which is impressive for what I've heard about Samsung's support. Good luck!
Hi Guys,
I have this phone for many years, but suddenly the random reboots started approx 2-3 months ago, running originally KitKat 4.4.4 at this time. Before that I was rooted the phone and I supposed it could be something with that. However, flashing back & factory resets didn't help at all, clearing dalvik caches as well. What I tried up to now:
1. Upgraded/Downgraded the bootloader -- no change
2. Tried different recovery modes -- CWM & TWRP(the current one)
3. Different ROMs -- no change, the sudden restarts persist.
(4. Updated the radio -- the signal got quite better)
Three days ago I've upgraded to Lollipop 5.1.1 (the Cyanogenmod 12.1), the same story continued after a while (different applications installed).
There's one thing for sure: flashing the factories always results into a very stable phone at the beginning, installing some more applications leads to the same state -- random and frequent restarts.
I've checked the hardware -- the power button looks ok, it's definitely not the main cause b/c it reboots without touching! The CPU temp & free memory look quite good too.
Now, the current situation is as follows:
- flashed ROM (official one): 2016-03-03 Poland (T-mobile) 4.4.4 I9305XXUFOL2 I9305TPLFOL2 (seems like the most stable till now)
- installed ATK (Advanced Task Killer) -- configured to kill all applications aggressively when the screen goes off.
For me it looks like the ATK helps much, although I don't know the reason. Also, memory checked, I've executed all kind of possible tests up to the phone -- all appears as OK. Also, I don't know if it's related to the issue but I moved all possible apps installed to the SD card. The internal memory has been formatted via TWRP before the last ROM installation... Does anyone have any idea what could be the reason for the sudden restarts? It restarts even in Safe Mode, without any obvious reason and not touching the phone at all. The CPU load at the times of restart is quite low, the temperature as well. I doubt if the RAM is corrupted or maybe the NAND has some bad blocks. Are there any useful utils for tests that could be executed?
PS: I attach some log file, which I gathered once I was running the Cyanogenmod 12.1 (Lollipop). As I stated above the situation is the same when running 4.4.4 and 5.1.1. Sometimes after such a restart, it sticks in a boot-loop (if I boot manually via the GUI in recovery or download mode it will not).
Current versions:
---------------------
Android: 4.4.4
Baseband: I9305XXUFOA1
Kernel: 3.0.31-4282983/[email protected] #1
Build: KTU84P.I9305XXUFOL2
SELinux: Enforcing
Recovery: TWRP
I beg for your help on this! Cheers!
Same problem here...
Hi there
I'm having this same annoying issue with my Samsung GT-I9305. It suddenly restarts without doing absolutely nothing but looking at the screen or scrolling a text or just sending a sms/whatsapp/whatever.... I started trying to restart the phone (nah) turning it off and back on (nah) changing the battery for another one that I have here with me (nah)... After that, I extracted the SD Card and leave the phone only with internal storage (again, nothing happened but restarting randomly). I tried not installing apps such as FB, even Pebble App or just stopped sycronizing my phone with my Pebble Time via Bluetooth, but with the same and well known result: still restarting suddenly. I have noticed that when Google Play detects that there are few apps with a newer version asking to be updated, the phone restarts too! I tried deactivating this option in Google Play, just letting me to decide when and how to upgrade my apps, but It seems that it still detects the app upgrading needs and keep doing it the same way.
About a year ago, I found the same problem with my phone, but in that time it was related to the power button, it seems that it was pressed all the time and the device felt into a rebooting cycle. I check some blogs and I solved the problem cleaning the button with this electronic cleaning spray. I almost drowned my Samsung but I let it dry for a few hours. It worked fine, until now.
My cellphone is still in Android 4.3 (I9305ZHUCNB1) I don't know why I can't upgrade it to a newer version, even when I see that the 4.4 is available for this model. Right now, I'm thinking about change the cellphone and just forget the whole problem. But I'm just exploring again to see if I can find a last solution that tackles this annoying issue.
Did you manage to solve this problem??
Thanks in advance!
Unfortunately not, I had to buy a new phone. I guess the processor or other element suddenly broke, there's no other explanation to me. Also, as you see no any reasonable support in the forum.. Anyway, wish you a good luck with this.
Not so good here too...
Thank you. But unfortunately for me too... Today my phone went black screened suddenly, when booting only got to Samsung GTI9305 logo... I tried to restart through secure mode and the other one you get pressing power plus home plus volume high, and when tried to do a cache cleaning and rebooting it showed some mmcblk failed issues. So I couldn't do so much to revert this situation. I already bought a new phone, not Samsung of course. I have read that some people had the same problem as me just because they let the battery reach a very low level in one opportunity, and something in the internal memory went broke. So it was a great phone, for three years and half, but it's so bad that it fails this way unexpectedly and without any apparent reason...
Yeh... There's no much support here, especially with old flagship cellphones...
fjpp81 said:
Thank you. But unfortunately for me too... Today my phone went black screened suddenly, when booting only got to Samsung GTI9305 logo... I tried to restart through secure mode and the other one you get pressing power plus home plus volume high, and when tried to do a cache cleaning and rebooting it showed some mmcblk failed issues. So I couldn't do so much to revert this situation. I already bought a new phone, not Samsung of course. I have read that some people had the same problem as me just because they let the battery reach a very low level in one opportunity, and something in the internal memory went broke. So it was a great phone, for three years and half, but it's so bad that it fails this way unexpectedly and without any apparent reason...
Yeh... There's no much support here, especially with old flagship cellphones...
Click to expand...
Click to collapse
Sorry for bothering this thread also... I got success by replacing the display!
Hi, my moms galaxy s3 mini has started rebooting randomly and also when it happens it gets to the verizon screen and wont go any further forcing us to remove and replace the battery. she has had the phone for almost a year and a half but she only uses it for calling and test as well as a slot game that she only collects coins so really no gaming is done on the phone. i have told her to put the phone into safe mode to see if it is one of the apps installed on her phone but i fear that it is not. for the past few years she has had a smart phone both have has some kind of problem that have happened. first smart phone speaker stopped working after a year. second phone random rebooting. what could be the problem??
Hello everyone, I have had a Note 4 from T-Mobile for almost a year, until recently when I switched to an iPhone 7. The reason for this is because for the past month, my phone would start to randomly heat up quickly, especially on Snapchat. Everyday, the situation got worse, as the days passed by, the phone would reboot randomly, even when the phone is (rarely) cool! Recently, the phone heated fast right after boot, without the launcher even loading yet. All of a sudden, my phone rebooted randomly, and never booted past the Samsung logo ever again. :crying:
I have a lot of important data on this phone, like texts and videos, and I realized that I never had USB debugging on (which I always enabled for every Android device that I own). This is a pain in the a**, since now I can't copy over data through ADB or any software that requires it to have it enabled. I even tried other methods from software that would copy a temporary recovery file that would recover the data, but it would either not work on the phone, or other software would hang at 90%. Is there a way I can copy all my data, or at least enable USB debugging remotely? (meaning not through the OS, as it doesn't go through the Samsung logo) All help would be appreciated. Thank you very much.
~Aviator