Database Develop

Offline but connected

Hello,
My smartwatch LG G Watch R is connected throug bluetooth, but 9 out of 10 times teh ok google says its offline, with a slashed cloud.
I have allready factory reset both phone and watch.
Reinstall Google Now
Check settings 100 times
Is my watch broken? Or can this be another problem?
regards,
Frans

I have had this a couple of times. It is the phone not connecting to the internet. I only have had it when on wifi. Switched wifi on phone off and on and that fixed it.
Does it happen on wifi and mobile data?

Hi. Yes it means that it's connected to the phone but the phone is not connected to the Internet.
Sent from my GT-I9505 using XDA Premium 4 mobile app

ckooz said:
Hello,
My smartwatch LG G Watch R is connected throug bluetooth, but 9 out of 10 times teh ok google says its offline, with a slashed cloud.
I have allready factory reset both phone and watch.
Reinstall Google Now
Check settings 100 times
Is my watch broken? Or can this be another problem?
regards,
Frans
Click to expand...
Click to collapse
Have the same problem; it's connected via bluetooth AND voice recognition works perfectly on the phone - any ideas anyone ?
Ash

seems to be when i receive a card, directly after it wont connect

Hi all, I've registered in order to ask exactly the same question.
Every time I use some voice recognition (i.e. give an order, answer to someone...) I got these "offline" errors same as OP.
"Offline" or "Can't reach Google at the moment" even if my phone is 100% with internet conectivity.
Anyone got this fixed? Any troubleshooting around it?
Thanks in advance !

I'd expect it would happen if you have a battery saver like Juice Defender on the phone that turns off data when the screen is off, or only switches it on every 15 mins etc. I'd turn off any battery saving stuff on the phone that could be doing anything like that and see if there's any improvement

At least I, I don't have any kind of battery saving application...

Add me to this list. Total garbage. I've had this watch for a few days and I'm very underwhelmed because of this problem.

I've experienced the same problem. Watch works when wifi is active but goes" offline" when only connected to data. I believe I've come across a solution. It's working for me.
Switch on background data for Google search.(on your phone) That worked for me.
Go to settings, data usage, scroll down to Google search (should be there on the list) and make sure background data isn't restricted.
Hope this helps. Good luck guys/girls.
Sent from my note 3 using XDA Free mobile app

crow1641 said:
I've experienced the same problem. Watch works when wifi is active but goes" offline" when only connected to data. I believe I've come across a solution. It's working for me.
Switch on background data for Google search.(on your phone) That worked for me.
Go to settings, data usage, scroll down to Google search (should be there on the list) and make sure background data isn't restricted.
Hope this helps. Good luck guys/girls.
Sent from my note 3 using XDA Free mobile app
Click to expand...
Click to collapse
Nope no joy for me with this...
No ticks in any app on that list..!
These constant disconnects are really getting to me now !
Strangely I'm on a note 3 too, albeit running the leaked lollipop rom, I take it your still on stock KitKat firmware ?
I was going to flash back to 4.4.3 stock to see if it cures it but if you're still on this I won't bother.
---------- Post added at 02:00 AM ---------- Previous post was at 01:35 AM ----------
Looks like a very common problem across all android wear watches.
Even though I have a G Watch R, I've had a nosey around and according to the Moto 360 forums they are having the same issues so I would guess either lollipop on the watch has an issue or the latest android wear app.. rather than the watch itself if the 360 is doing the same.
And I don't think it did this when the Mrs first bought my watch and let me try it out prior to putting it away for xmas.
I had a good few hours playing with it to make sure it was working ok and what I wanted for my xmas present
This was before the updates to the app and watch firmware.
Had it been like it is now I think I would have sent it back...!
Hopefully it will get fixed after the New Year and everyone gets back to their jobs at Google..

Most of the functions still go to the "cloud" to work, so if you have any battery saving "features" enabled that restrict Google Play Service, then you'll likely to run into problems.
I've seen this problem also and it was caused by my flakey wifi connection or trying to make the watch do something while out of signal (like in an elevator). But that not the watch's fault...
You can try downloading the voice recognition offline, that could help, but it still neds internet to work properly. Uninstall all batery saving garbage (I have yet to see a working one) and try again.

Sorry to hear that it didn't work for you. I had that problem on 4.3 and upgraded to 4.4 thinking it would solve the issue. Changing bootloaders, roms, android versions didn't fix it until I reenabled background data.
I was rooted running jedi 4.3 rom when I got my g watch r. Switched to PAC ROM 4.4.4 and the prob was still there. It's all good now though. Good luck and hope you find a fix. I totally understand your frustration.
Sent from my unknown using XDA Free mobile app

HI Guys,
I have exactly the same issue.
Very boring....
Stock rom from acer 4.4.2 no data restriction...
Any news or way to solve this ?
Thanks

[Q] LGR going offline after "OK Google" command

Hello all!
I must say, this watch is a very nice toy to play with and very handy in meetings! I have used the watch for a few days now, but I (only) have 2 issues to be solved which I cannot seem to find the answer yet:
1. The watch is connected to my phone OK (all notifications come through all the time). However, when I say "OK google" and then for instance "show me my steps" or "show me the weather", it will go to a screen saying me the connection is offline (white logo on blue background on the top of the screen). When I dismiss that message, I see that my connection is still OK! Weird .... this happens to me practically 80-90% of the times .... on a very rare occasion it succeeds to show me the info I want. By the way, my internet connection is OK at that time.
2. I have my phone also connected with BT to my Volvo V40 (2013). However, with the watch also on BT, the carkit of my Volvo is now almost useless as the voice is completely messed up (from the caller to me, and from me to the caller), sounds very intermittend or something. It seems like the BT connection is not happy with having 2 devices to be connected at the same time. My phone is an iNew V3 ... could it be something with BT profiles or versions?
I have already tried to reset the watch, re-install wear on my phone, deleted the dalvik cache (phone), un-installed apps, but no luck. Anybody have a clue on the above?

Maybe your Wifi/3G connexion is in sleeping mode and is too long to unsleep ? the watch can not connect so quickly ?

You sound like having BT reception issues on the phone. This behaviour might be triggered by the bluetooth interface itself (on the phone - bad design) or by bad drivers (also on the phone) or by interferences from the wifi module. Is your wifi on all the time?
Regular wifi is on 2.4GHz, the same frequency as BT. Wifi, however, uses more Rx/Tx power compared to BT so, under certain bad antenna designs, WiFi can just mess-up BT.
On my phone (Z1C) is the other way around: having BT ON will cause bad performance on 2.4GHz WiFi .... so I just stopped using the 2.4 band for WiFi.
Give it a try, Worst case scenario: use another phone.

Hi guys,
Thanks for the reply. About the first idea ... well if I have my phone on the charger and already switched on, it still happens. So there I assume the 3G / wifi connection is already on and this issue will not be due to the delay of switching the data connection on. Am I right?
Second option: my wifi is switched on all the time, you are right. I will try to experiment a little bit with it, let's see if that will make a difference. And, changing the phone ... hmmm well that would be a very high impact of course. My iNew V3 actually works very well ...
I am still a bit struggling with accepting it is my phone causing this issue ... only with the voice regocognition I have this issue ... with all other commands and apps the connection is OK! Only with the "OK google" option it says "offline" ... and immediately (I do not see the colored circle). To me it looks more like a but in the software or something, but after 3 resets of the device I also cannot believe that ...
Any more options? Thanks!

Troxelke said:
Hi guys,
Thanks for the reply. About the first idea ... well if I have my phone on the charger and already switched on, it still happens. So there I assume the 3G / wifi connection is already on and this issue will not be due to the delay of switching the data connection on. Am I right?
Second option: my wifi is switched on all the time, you are right. I will try to experiment a little bit with it, let's see if that will make a difference. And, changing the phone ... hmmm well that would be a very high impact of course. My iNew V3 actually works very well ...
I am still a bit struggling with accepting it is my phone causing this issue ... only with the voice regocognition I have this issue ... with all other commands and apps the connection is OK! Only with the "OK google" option it says "offline" ... and immediately (I do not see the colored circle). To me it looks more like a but in the software or something, but after 3 resets of the device I also cannot believe that ...
Any more options? Thanks!
Click to expand...
Click to collapse
Update: i tried several things with the WIFI / BT settings and on/off, but no luck. I have forwarded the above issues to Google, maybe they can help me out. I will keep you informed ... in the meantime anybody else some useful tips? Thanks!!!

Troxelke said:
Hello all!
I must say, this watch is a very nice toy to play with and very handy in meetings! I have used the watch for a few days now, but I (only) have 2 issues to be solved which I cannot seem to find the answer yet:
1. The watch is connected to my phone OK (all notifications come through all the time). However, when I say "OK google" and then for instance "show me my steps" or "show me the weather", it will go to a screen saying me the connection is offline (white logo on blue background on the top of the screen). When I dismiss that message, I see that my connection is still OK! Weird .... this happens to me practically 80-90% of the times .... on a very rare occasion it succeeds to show me the info I want. By the way, my internet connection is OK at that time.
2. I have my phone also connected with BT to my Volvo V40 (2013). However, with the watch also on BT, the carkit of my Volvo is now almost useless as the voice is completely messed up (from the caller to me, and from me to the caller), sounds very intermittend or something. It seems like the BT connection is not happy with having 2 devices to be connected at the same time. My phone is an iNew V3 ... could it be something with BT profiles or versions?
I have already tried to reset the watch, re-install wear on my phone, deleted the dalvik cache (phone), un-installed apps, but no luck. Anybody have a clue on the above?
Click to expand...
Click to collapse
which phone are you using? are you on custom rom or kernel?

doki81 said:
which phone are you using? are you on custom rom or kernel?
Click to expand...
Click to collapse
I am using a iNew V3 on KitKat with the 1.13 official version (however from needrom). Would that be the issue?

Troxelke said:
I am using a iNew V3 on KitKat with the 1.13 official version (however from needrom). Would that be the issue?
Click to expand...
Click to collapse
try to pair your watch with your friend phone and to check this is not a problem coming from your phone. sometimes certain kernel do have issue with some of the bluetooth device.

Hello everyone. Sorry for my English, because I am using a translator. I decided to write this post, because it happened to me the same trouble and I found her cause. In anticipation of its Nexus 6, I decided to temporarily buy fairly cheap option LG G60 (X135). When watch came to me, I noticed the same problem. I then tried to connect them to the Moto G (1st generation), and there is the same. but by chance, in the evening, in my hands was LG G90 and I connected watch to this phone. Everything works without any problem. it turns out that despite the declared characteristics (Bluetooth 4.0) in all devices, it works quite differently everywhere. I hope with Nexus no problems.

Hi all, after opening this thread I tried several things and have some new insights:
- new update (5.0.1) solved my issue with going "offline" after a voice command. Now it works perfectly! But only if I am not connected to my carkit.
- if my watch is connected and try to use the carkit the sound is still bad. So I would like to have my watch disconnected if my carkit connects:
-- this could be done by only allowing 1 device to pair with my phone and prioritize carkit to be first and watch to be second.
-- this could be done by actively unpairing the watch if I receive a call (and connect when call is over).
The first option would be the most reliable and most simple. I tried to find an app that restricts only having 1 pairing and having a prioritize option ... but I cannot find such app. People any options?
Thanks!

Hi guys, in response of the above, the app TRIGGER might do the job, but it seems closing the Android Wear app or disconnect via Bluetooth does NOT disconnect your watch! Has anybody succeeded in using TRIGGER to disconnect / connect the watch with a automatic job?

[Q] WiFi syncing

Hi all,
Purchased the watch couple days ago, yesterday was my first day to really put it through it's paces. Everything seems copacetic except for the WiFi syncing. I've got cloud sync turned on in the Wear app, and WiFi on the watch is set to "Automatic". I verified the watch is indeed connected to a valid WiFi network, with no exclamation points, etc., and I turn off BT on my phone (but keep it's data connection on.) I then try sending a text from the watch, no luck - "Try again from your phone." fail message. I send myself a text from my wife's phone to my phone, the phone registers it, but the watch doesn't. I go into Keep and delete a note on the phone, the watch still shows it. It's not until they reconnect via BT that everything syncs again. Oh, and I tried it on three different WiFi networks (2 at work, 1 at home), no success.
Here's the only thing that I can think of being different. The very first time I turned WiFi off on the watch, there's was a small Yes/No splash screen that came up saying something to the effect of "turning this off will prevent you from syncing"... I THINK. Honestly I can't recall what it said precisely (I was too excited playing with the watch), but the multiple times I've toggled WiFi since then, I have not seen that message again. Anyone know what message I'm talking about? Of course since it hasn't come up again I'm convinced it's the reason WiFi syncing isn't working now. I even factory reset the watch and cleared the data on my Wear app, hoping to get that message back. (It could be completely unrelated, it's just bugging me that ever since I chose "Yes I'm sure", syncing has not worked.)
Thanks in advance for any ideas/suggestions.
James

SyrinxPriest said:
Hi all,
Purchased the watch couple days ago, yesterday was my first day to really put it through it's paces. Everything seems copacetic except for the WiFi syncing. I've got cloud sync turned on in the Wear app, and WiFi on the watch is set to "Automatic". I verified the watch is indeed connected to a valid WiFi network, with no exclamation points, etc., and I turn off BT on my phone (but keep it's data connection on.) I then try sending a text from the watch, no luck - "Try again from your phone." fail message. I send myself a text from my wife's phone to my phone, the phone registers it, but the watch doesn't. I go into Keep and delete a note on the phone, the watch still shows it. It's not until they reconnect via BT that everything syncs again. Oh, and I tried it on three different WiFi networks (2 at work, 1 at home), no success.
Here's the only thing that I can think of being different. The very first time I turned WiFi off on the watch, there's was a small Yes/No splash screen that came up saying something to the effect of "turning this off will prevent you from syncing"... I THINK. Honestly I can't recall what it said precisely (I was too excited playing with the watch), but the multiple times I've toggled WiFi since then, I have not seen that message again. Anyone know what message I'm talking about? Of course since it hasn't come up again I'm convinced it's the reason WiFi syncing isn't working now. I even factory reset the watch and cleared the data on my Wear app, hoping to get that message back. (It could be completely unrelated, it's just bugging me that ever since I chose "Yes I'm sure", syncing has not worked.)
Thanks in advance for any ideas/suggestions.
James
Click to expand...
Click to collapse
Did you ever figure this out?
I have the LG WATCH R with the Urbane rom and have the same issue. It shows connect to Wifi just fine but if I am away from the phone, I cannot send anything...just like when I have no connection.
I think the pop up you mentioned just had a option to prevent the warning from coming up again but should not affect the option to disable and enable the cloud sync.

Nope, afraid not. I posted it to the Google Android wear forums and a couple of "experts" replied to me with suggestions that did not help (factory reset, mainly.)

SyrinxPriest said:
Nope, afraid not. I posted it to the Google Android wear forums and a couple of "experts" replied to me with suggestions that did not help (factory reset, mainly.)
Click to expand...
Click to collapse
Yep that has been my "solutions" too so far. I am not sure how the Cloud Sync works do you? It is linked to your Google account? If so, I have 3 email accounts..could that create an issue? I am basically looking for anything right now

Here's what I did find out: my daily driver phone is a Moto X 2nd gen running Lollipop. I factory reset an old Samsung S4 and set it up with a Google account I'd just created. I then factory reset the watch and paired it to that phone. Wouldn't you know, the WiFi notifications worked!
I then factory reset the S4 again, this time using my main Google account to set it up. Factory reset the watch again also. After pairing them, the WiFi notifications did NOT work!
So, I can only conclude the issue is caused by how I have my main Google account configured, although right now I've gone through all the settings twice and verified that I have all of my sharing settings (like location) enabled. Argh.

SyrinxPriest said:
Here's what I did find out: my daily driver phone is a Moto X 2nd gen running Lollipop. I factory reset an old Samsung S4 and set it up with a Google account I'd just created. I then factory reset the watch and paired it to that phone. Wouldn't you know, the WiFi notifications worked!
I then factory reset the S4 again, this time using my main Google account to set it up. Factory reset the watch again also. After pairing them, the WiFi notifications did NOT work!
So, I can only conclude the issue is caused by how I have my main Google account configured, although right now I've gone through all the settings twice and verified that I have all of my sharing settings (like location) enabled. Argh.
Click to expand...
Click to collapse
Interesting. I will play with that next. Annoying as hell too though

shaolin95 said:
Interesting. I will play with that next. Annoying as hell too though
Click to expand...
Click to collapse
Well my LG Watch R is now able to work with Wifi for real but only at home. Not sure what I did...I just deleted my accounts from Settings and added them back.
At work, though even when it shows connected, I do not receive any info from the Phone which is very lame since it was at work where I could really use it.

shaolin95 said:
Well my LG Watch R is now able to work with Wifi for real but only at home. Not sure what I did...I just deleted my accounts from Settings and added them back.
At work, though even when it shows connected, I do not receive any info from the Phone which is very lame since it was at work where I could really use it.
Click to expand...
Click to collapse
Cool! Can you tell me what you mean by "deleted my accounts from Settings"? I want to test it too.

SyrinxPriest said:
Cool! Can you tell me what you mean by "deleted my accounts from Settings"? I want to test it too.
Click to expand...
Click to collapse
I have 3 google accounts so I actually deleted only two that are not my primary. Then I went to the Sync options and made sure all was checked.
Then also for the Location I removed any other devices that are showing under my account that are not my Phone (tablet and older phones) but not sure which one of those did the trick.

shaolin95 said:
I have 3 google accounts so I actually deleted only two that are not my primary. Then I went to the Sync options and made sure all was checked.
Then also for the Location I removed any other devices that are showing under my account that are not my Phone (tablet and older phones) but not sure which one of those did the trick.
Click to expand...
Click to collapse
Huh, okay, I'll give those a try. Thanks.
I did open a ticket with Android Wear Support and was told they were going to escalate the issue and I'd be contacted in 48 hours. That was Sunday. I just asked for an update and they replied that they have no solution ATM and no time frame to provide one. Heh! Oh well.

Google assistant stops working also Google voice

Any body having this problem

winco209 said:
Any body having this problem
Click to expand...
Click to collapse
Could you be more specific please? Does Google Assistant fail to launch, or does it launch but you get no response? That is often a symptom of either a poor network connection or a "frozen" radio (either toggle airplane mode or restart device to fix a frozen WiFi or LTE signal).

It will be working fine. Half the day this it will just not work it will open the app but won't recognize any voice

winco209 said:
It will be working fine. Half the day this it will just not work it will open the app but won't recognize any voice
Click to expand...
Click to collapse
There are a few things you could try:
1. Force close the app when the freeze happens and relaunch
2. delete the voice recog and redo it.
3. Reboot phone to clear any problems.
I agree with other comment. Uusally if it does not recognize voice or keep toggling then it's most likely a connection issue. Good luck!

Google Maps No Voice Assistance

I got my P40 Pro Plus yesterday, pretty flawless install of GMS on the factory .137 firmware. Google Maps is now installed and it kept shutting down, but I was able to get a longer time in between oncr to download a map of a selected area. Afterward and about three restarts of the phone later it worked. All except for voice assistance. The voices is there, as I did a test, but there are no prompts. Has anyone been able to fix this and get the prompts?

Fujimens said:
I got my P40 Pro Plus yesterday, pretty flawless install of GMS on the factory .137 firmware. Google Maps is now installed and it kept shutting down, but I was able to get a longer time in between oncr to download a map of a selected area. Afterward and about three restarts of the phone later it worked. All except for voice assistance. The voices is there, as I did a test, but there are no prompts. Has anyone been able to fix this and get the prompts?
Click to expand...
Click to collapse
I do not have this issue, my GMap / AA voice assistance working fine.
Did you try force close your map, clear cache and data, reboot ?

thomsontam said:
I do not have this issue, my GMap / AA voice assistance working fine.
Did you try force close your map, clear cache and data, reboot ?
Click to expand...
Click to collapse
Yep, a couple of times. The behavior changes, though and it's inconsistent. Right now, the app will open and function so long as I never turn wifi on. The moment wifi goes on, the app shuts off.
If you have any tips on reinstall, I'd be happy to try them out.

Fujimens said:
Yep, a couple of times. The behavior changes, though and it's inconsistent. Right now, the app will open and function so long as I never turn wifi on. The moment wifi goes on, the app shuts off.
If you have any tips on reinstall, I'd be happy to try them out.
Click to expand...
Click to collapse
Not sure you tried uninstall and reinstall before? Try boot into Recovery Mode and clear cache ?
https://www.hardreset.info/devices/huawei/huawei-p40-pro/recovery-mode/
Did you try other version of Map from APK Pure?
https://apkpure.com/search?q=Google+Map
Currently I am on 10.53.1 (#105310240)

thomsontam said:
Not sure you tried uninstall and reinstall before? Try boot into Recovery Mode and clear cache ?
https://www.hardreset.info/devices/huawei/huawei-p40-pro/recovery-mode/
Did you try other version of Map from APK Pure?
https://apkpure.com/search?q=Google+Map
Currently I am on 10.53.1 (#105310240)
Click to expand...
Click to collapse
Yes, reinstalled numerous times, also from APKPure. I reinstalled again after clearing the data and cache and it works fine now,but still no voice assistance,which others widely report as well, including in this very forum. The recovery mode thing you posted sounds sketchy. This is a brand new phone and Google Maps is widely reported throughout the internet as having broken voice assistance.

Fujimens said:
Yes, reinstalled numerous times, also from APKPure. I reinstalled again after clearing the data and cache and it works fine now,but still no voice assistance,which others widely report as well, including in this very forum. The recovery mode thing you posted sounds sketchy. This is a brand new phone and Google Maps is widely reported throughout the internet as having broken voice assistance.
Click to expand...
Click to collapse
I think I was very lucky, I got mine in early Sept which is prior to existing GMS method stopped working and near all g. apps working fine.
Fingercross my GMS will not break during firmware OTA update.

Outta nowhere it's working now, no issues. I don't get why sometimes I can't even reopen the app while on wifi to having it work perfectly.
Now to try and figure out how to fix Google Assistant.