Problem with S-Pen Drawing - Galaxy Note5 Q&A, Help & Troubleshooting

im having a weird problem with my spen feauture. i noticed it recently while trying to draw on some picture. i have a blank spot where i cant draw anything on it. it only happen with the spen where i cant write or draw anything on that certain spot. but with finger touch i dont have any problem. is there someone who experience this?

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[Q] Screen sensitivity

I am not sure whether it is my mind playing trick with me or not, but I feel like my phone is less sensitive after I did the hard reset (power+volume down). Sometimes I need to press 2-3 times because the first light tap was not detected.
So is there anyway to increase the sensitivity?
I have the same problem, but no idea that is the hardware or only software problem.....
Fresh owner of this Optimus 2X in France, in our community, frandroid.com, we encounter the same problem , I think this is a software issue.
Did someone already contact LG??
Maybe they should include this into the bug list thread.
May I know were you guys having this problem since it is out of the box? or after reset?
I have the same problem started from day 1 till now
I have the same issue and already thought I'd be the only one having this problem.
I would not say it's a problem with sensitivity, but it feels like the touchscreen goes into some kind of sleepmode where then you need to press a second time, to wake it up.
Continuous touching is no problem. (like when typing rapidly on the keyboard)
This video is not from me, but it shows the problem.
Have a look at 13:28 and 13:37. The reviewer tries to hit the "Ackermann" entry, but the touchscreen does not recognize the touch. At 13:37 the guy has to press another time to get the entry selected.
http://www.youtube.com/watch?v=VRid-Yhu7Gg&feature=player_embedded
Yes! The touchscreen is definitely less sensitive than my old HTC Hero, and gets quite frustrating sometimes when a scroll misses the first part of the movement or a click is missed.
Sent from my LG-P990 using XDA App
just in case, are you guys using 20110218 baseband too?
The same problem here. If I unlock the screen and then tap on any on screen apps, I need to touch again for it to open. Only the first time though, after that it function ok. I think this is a bug and needs to be fixed... I have my pc for double-click.
Yep, count me in. Same problem here. Sometimes screen taps aren't registered. Will do some research later on, but I think it's a software problem. (maybe you have to tap 2x as fast )
Hi,
same problem here!
Potentially a driver issue. A Nexus S user had a similar issue in this thread: http://forum.cyanogenmod.com/topic/18431-tuning-driver-to-deal-with-unresponsive-touchscreen/
He managed to tweak the driver and it works fine now. Need to know C++ (I think?) to understand though.
9mmBullet said:
Potentially a driver issue. A Nexus S user had a similar issue in this thread: http://forum.cyanogenmod.com/topic/18431-tuning-driver-to-deal-with-unresponsive-touchscreen/
He managed to tweak the driver and it works fine now. Need to know C++ (I think?) to understand though.
Click to expand...
Click to collapse
I see, then probably they will fix it on the next update/gingerbread?
Same issue here.
Correct me if I'm wrong, but the problem seems to be that the screen has zero tolerance when it comes to tapping and swiping together. If you tap and slide your finger a bit directly after the tap, the tap is ignored. In other words your tap has to be a steady tap when you click on a button or an app. Right on the spot and with no swiping or sliding afterwards. I can't reproduce this on any of my other devices.
Ergo, it seems that the natural tapping I'm used to isn't working on the x2. It seems like I have to adjust my tap. I think that this could in principle be solved with a setting somewhere, because clearly the x2 is capable of registering this in for example a web page.
The great thing of this is that you can safely tap and swipe in the app drawer to scroll up and down or left and right. The downside is that a tap with a little swipe isn't registered at all. I would say that LG has choosen here for a wrong setting.
My personal experience about screen sensivity.. can you confirm if it's the same for your device?
I noticed a strange touch response.. and after some tests, I can say that the touch screen and icons are influenced by the surface where the phone was put!
with the phone in my hands, it's all ok (only sometimes - rare - I need to tap more than once).
If I put the phone over a glass surface (like a glass table) without touching it with both hands, the touch and the icons not respond!! NEVER!
If I put the phone on my scanner the touch screen works ok, but the icons not (or only few and rare taps was detected).!
If I put the phone over my big Onkyo amplifier.. It works like in my hands.. or better!! even without touching with hands.. only with a finger!
Put it back on my glass table.. and all stop working again. If I put a aluminium foil under the phone (between phone and table).. the touch and the icons works again !!
If I put it on the bed.. it don't work.
LG support say that they have tested the phone about this issue after my report.. but no strange response was detected by them. I don't know if they really tested it..
Try it and let me know what you think about!
tested on glass surface, I can press and swipe through pages with a finger without problem.
it is true that my device is not so responsive, but aint reaching that level yet
i read about a similar behaviour on other devices because some devices need a proper grounding for the capacitive screen to work correctly. You can find this problem via google.
Some devices have problem in a car-mounting, for example.
But i think thats not the problem the thread-opener talked about?
Guys I'm looking to get this phone and after reading Engadgets review of the X2 where they mention that the screen is not as sensitive to the touch as other phones I got a bit worried and started googling which lead me here!
Is this true? The screen isn't very sensitive and you have to apply more pressure than other capacitive phones?
I know that the OP is talking about a different issue but I reckon LG will get that sorted out via software update, or at least hope so!
Please do post your experience about the screen sensitivity of the X2 as this is putting me off. I currently have the Motorola Milestone 2 which is very sensitive to the touch even with a screen protector on it.
Cheers

[Q] S Pen Calibration

My S Pen doesn't seem very accurate. When I touch the screen with it, it is off by a couple of millimeters. This is very annoying when drawing.
Is there a way to calibrate the screen/pen or something?
ltrulsse said:
My S Pen doesn't seem very accurate. When I touch the screen with it, it is off by a couple of millimeters. This is very annoying when drawing.
Is there a way to calibrate the screen/pen or something?
Click to expand...
Click to collapse
Well, that "problem" it isn't that. They need to do that because they want you to see the line that are you drawing.
If you enter in to the options of the drawing pen and change to left handed, you will see how that millimeters move to the other side of the pen. So, 1 2 up and 1 or 2mm left/right are necessary and it is how the wacom screens works. In other side I have tried a lot of wacom devices and this is one of the most accurate.
The only problem that I see it is the pen that if you don't give enough pressure it doesn't works, and if you give much, then it will writes in "bold" rather than skinny lines.
Try to move the pen without pressing it, only light slide and see how it doesn't do anything.
Other funny thing on the wacom devices is that the accuracy is not the same in the center of the screen and in the side of it. Problems of magnetism
Did you try pen pressure with autodesk sketchbook, is it working ?
Hi
Just a quick question for you who have the phone and use the pen. When you use your pen for drawing, what happens when your hand (which you hold the pen with) touches the screen? It must be annoying always to write without touching the screen with the hand/fingers like you would do if you were to write with an ordinary pen on a classic paper.
drelle said:
Hi
Just a quick question for you who have the phone and use the pen. When you use your pen for drawing, what happens when your hand (which you hold the pen with) touches the screen? It must be annoying always to write without touching the screen with the hand/fingers like you would do if you were to write with an ordinary pen on a classic paper.
Click to expand...
Click to collapse
The good thing is that u can touch the screen with finger when u write, unlike pure capacitive screen
If u touch the note with finger u will get a mark, ie u can use ur finger to write on the note
If u touch the area of screen above the note, the note app disappears to show the app beneath it and when u remove the finger the note comes back. This is to jot down things from the app beneath it. Hope this makes sense.
ltrulsse said:
My S Pen doesn't seem very accurate. When I touch the screen with it, it is off by a couple of millimeters. This is very annoying when drawing.
Is there a way to calibrate the screen/pen or something?
Click to expand...
Click to collapse
I'm curious, are you left handed?
There is a setting: settings -> pen settings -> dominant hand.
I changed mine to left handed (which I am), and when my right handed friend used it, he complained that it was off by a millimeter or too to the right.
- Frank
drelle said:
Hi
Just a quick question for you who have the phone and use the pen. When you use your pen for drawing, what happens when your hand (which you hold the pen with) touches the screen? It must be annoying always to write without touching the screen with the hand/fingers like you would do if you were to write with an ordinary pen on a classic paper.
Click to expand...
Click to collapse
Thats not an issue as when the pen is touching (so it's active), the screen will no longer accept any additional touches. So with your fingers, multi touch will be active for upto 10 (I believe) seperate touches at once, but as soon as the pen is touching the screen, it will only pick up the pen and no additional touches from your fingers etc so you can rest your fingers on the screen while you are writing.
Thanks for the explanation that makes sense nevertheless the offset is annoying and difficult to get used to.
Try this. It works for me.
http://jjpda.blogspot.com/2012/01/how-to-calibrate-galaxy-note-s-pen.html
try turn on the auto rotation
Or turn off auto rotation
Just try...
Actually all this is nonsense.
The offset is variable and depends on the angle of the pen.
The most simple way to test this and to get used to it, is to open
a S-memo. Then instead of using the line option you choose the
eraser option. Touch the screen and on the screen you see a circle.
Now with the pen on the screen change the angle of the pen and you will see
the tip of the pen 'move' inside the circle. Now get used to the angle of the pen
where the tip is in the center of the circle. Once you are used to this angle your pen will be dead on when drawing.
Remember way back when you learned how to write, it took you days to get used to holding a pen or pencil the right way.
I can recommend the official samsung s-pen holder for a much nicer feeling when using the pen.
Hope this helps
Keethos said:
Thats not an issue as when the pen is touching (so it's active), the screen will no longer accept any additional touches. So with your fingers, multi touch will be active for upto 10 (I believe) seperate touches at once, but as soon as the pen is touching the screen, it will only pick up the pen and no additional touches from your fingers etc so you can rest your fingers on the screen while you are writing.
Click to expand...
Click to collapse
I just want to clarify thhis, the pen needs to be touching and in writing pressure on the screen for it to stop accepting input from your skin.
friedje said:
Actually all this is nonsense.
The offset is variable and depends on the angle of the pen.
The most simple way to test this and to get used to it, is to open
a S-memo. Then instead of using the line option you choose the
eraser option. Touch the screen and on the screen you see a circle.
Now with the pen on the screen change the angle of the pen and you will see
the tip of the pen 'move' inside the circle. Now get used to the angle of the pen
where the tip is in the center of the circle. Once you are used to this angle your pen will be dead on when drawing.
Remember way back when you learned how to write, it took you days to get used to holding a pen or pencil the right way.
I can recommend the official samsung s-pen holder for a much nicer feeling when using the pen.
Hope this helps
Click to expand...
Click to collapse
Go to photo editor choose a bright picture choose the pen option from photo editor hold the phone on portrait mode and try to draw on the edge with a smaller tip on the pen then go switch dominated hand on spen and try again and then come back and say this isn't a devs calibration problem or coding or call it how you want. But give attention to
PHOTO EDITOR
PEN OPTION
PORTRAIT MODE
RIGHT HAND DOMINATED > RIGHT SIDE
LEFT HAND DOMINATED > LEFT SIDE
Sent from my GT-N7000 using XDA App
This idea that we need to see where we are writing is just as imbecilic as Motorola's idea of protecting users from rain drops. Back then, it stoped you from playing any games that required you to keep your finger stationary for more than 15 seconds. Here, it makes drawing and writing very difficult.
I don't ****ing see where I'm writing when I'm using a paper, why would I need that on my phone's screen?
I have also problems using my spen. Is it realy normal to put quite much pressure on the pen to write sth.? It's realy hart to dram thin lines without any interruption of the line..... feels as if that'S not "normal"
how about yours? Is that normal?
I don't know if this will help, but my s-pen was off a few millimeters too after an official update. I tried calibrating the accelerometer and gyro and the s-pen became accurate again. I'm not sure though if this indeed did the trick or if my mind was just playing tricks on me.
Thanks, I'll try that, too. But my Problem primarily is not the millimetres off, it's the pressure needed to draw sth.
I also wrote Samsung's support yesterday. I'll see what they say.
I won't flash my phone before I can be sure that it's okay and I don't have to return it.....
Matrox182 said:
Thanks, I'll try that, too. But my Problem primarily is not the millimetres off, it's the pressure needed to draw sth.
I also wrote Samsung's support yesterday. I'll see what they say.
I won't flash my phone before I can be sure that it's okay and I don't have to return it.....
Click to expand...
Click to collapse
iam having the exact same problem..please tell me if you find a solution.
it didnt happen with the pen which came with phone..it had the millimeters away problem..and when i lost i ordered new pen this new pen has more pressure problem..its very hard to draw thin lines
friedje said:
Actually all this is nonsense.
The offset is variable and depends on the angle of the pen.
The most simple way to test this and to get used to it, is to open
a S-memo. Then instead of using the line option you choose the
eraser option. Touch the screen and on the screen you see a circle.
Now with the pen on the screen change the angle of the pen and you will see
the tip of the pen 'move' inside the circle. Now get used to the angle of the pen
where the tip is in the center of the circle. Once you are used to this angle your pen will be dead on when drawing.
Remember way back when you learned how to write, it took you days to get used to holding a pen or pencil the right way.
I can recommend the official samsung s-pen holder for a much nicer feeling when using the pen.
Hope this helps
Click to expand...
Click to collapse
This is absolutely correct... the stylus orientation definitely does affect the point offset.
The problem is (at least on mine) is that the "left-handed" setting appears to do nothing. The point offset is the same regardless of the setting (it's biased for right handed), so trying to write left handed is very hard.
How many people that are having the problem are 'lefties'? If I pretend to be right handed, the offset is perfect (regardless of the left or right setting). This has to be a bug and I'll presume it'll get fixed soon. Because it's really quite intolerable as a leftie.
Today I upgraded my phone to Criskos rom with Abyss kernel and all accuracy problems are gone for me.Never had problem with pressure.
Sent from my GT-N7000 using Tapatalk

[Q] Problem with display / S-pen??

Hi guys
I am not sure if this has been posted before, i did a quick search but nothing shows up.
Sometimes If I hold the pen close enough (but without touching) the screen would annoyingly picks it up. The problem is way more apparent if I hold the phone upside down, with the screen facing downwards and holding the pen inclined at an angle. Is this a common problem?
I have a video link but unfortunately I cant post the link here it wouldn't let me. Go to youtube and search "Galaxy note s-pen problem" the one by dudelmt
GALAXYNOTE said:
Hi guys
I am not sure if this has been posted before, i did a quick search but nothing shows up.
Sometimes If I hold the pen close enough (but without touching) the screen would annoyingly picks it up. The problem is way more apparent if I hold the phone upside down, with the screen facing downwards and holding the pen inclined at an angle. Is this a common problem?
Click to expand...
Click to collapse
Wacom styluses are magnetic based, not capacitive, so technically it doesn't need to touch the screen. You can place a piece of paper over it and trace images for example.
I can't reproduce what you are seeing though. If I open s-memo, and place the stylus in contact with the screen with no pressure, it doesn't trace.
Just watched the video - holy cow, your pen is nowhere close to the note. wow. it looks like it's a good 1.5 cm or so.
- Frank
For the lazy.
http://www.youtube.com/watch?v=9VfkXo0KU5c&sns=em
Can not reproduce this on my device. Sounds like some electronic magnet issues or perhaps some other pen?? Anyways, sounds like you should get your device replaced unless you wish to keep it as a Magical Note ;-)
No really can not reproduce your issue on my note.
Do you use your phone upside down often?
(really tired and sarcastic, I know it occurs right side up too )
Faulty Pen
You have a faulty pen! Your pressure sensor from pen's tip is defective, jammed, or maybe only the white tip is physically stuck.
Everybody could reproduce this behavior by putting the pen close to screen, with memo app running, and applying pressure on pen's tip with your finger/nail.
So it's normal for the S-pen not to register if there is no pressure applied despite contact? Because that is what is happening with my s-pen. There is contact, no pressure, and it does not register. Is this how it is suppose to work?
Also, does the S-pen have a very faint click or sound when applying pressure like it is activating a pressure sensitive "something".
Thanks
Same problem here.
My Video:
http://www.youtube.com/watch?v=tgFLb8bTnXY
I contacted Samsung for replace the Pen, but they told me that is the first time they receive this type of problem.. so.. they will tell me something after some check..
Same problem for me, noticed that it's usually after the first time you touch the screen with the pen, like it still thinks the pen is touching even though its not. I'll log it with Samsung too see if they give me the same 'haven't seen this before' line.
I also have the same issue, it's rather annoying.
Will play around and see what I can find out.
Did Someone find a replace for the S-Pen?
Same problem here, appears to be worse when you first start using the pen. They should add a calibration option for the pressure to fix this, i think its now auto calibrating and that's why the problem looks worse at start.
FIXED- S Pen Problems...
Hi guys,
I had the same problem of the S Pen drawing while hovering about 15mm above the screen, I managed to fix it but it ain't easy....
It involves pulling the pen apart and there are tiny parts in there!
I am kicking myself I did not take photos, but I honestly didn't think I would get it to work again...
If anyone is still having probs, I can make up a tutorial of what you need to do.
Atleast you MAY not have to buy another S Pen.
Cheers,
Dan.
heelerdog said:
Hi guys,
I had the same problem of the S Pen drawing while hovering about 15mm above the screen, I managed to fix it but it ain't easy....
It involves pulling the pen apart and there are tiny parts in there!
I am kicking myself I did not take photos, but I honestly didn't think I would get it to work again...
If anyone is still having probs, I can make up a tutorial of what you need to do.
Atleast you MAY not have to buy another S Pen.
Cheers,
Dan.
Click to expand...
Click to collapse
waiting for a tutorial
S-Pen repair tutorial- not for the faint-heated
OK...
Now I believe everyone that is having problems has at one time or another accidently or on purpose pulled the rear end out.
From what I have seen you CANNOT replicate this fault without that happenning.
Using a small blade prise the button from the Spen starting at the rear end.
The button will flex and pop out.
Pull the rear end off the pen (again ) now CAREFULLY and into a small tray if possible, turn the pen upside down and the 'bits' will come out, they are:
white nib
tiny O ring
tiny disk with nob one end and hole the other
electronics with button
What had happened on mine is that the o ring, disk and nib had pulled apart so that the disk and the wire-wound rod were always in contact so the Note always thought that the pen was in contact with the screen.
The correct order of bits is:
Nib-Disk-O Ring- Rest of electronics...
you will see the nib has a nob that will locate into the disk, the other side of the disk will hold the oring and all this sits against the wire-wound rod.
NO I AM NOT PULLING MINE APART AGAIN FOR PICS!!!
I put the electronics back in first and then using tweezers put the other bits back in through the button hole before carefully sliding it all back to the nib-end of the pen.
The button then pushes back in and locks.
Now, I a happy to answer questions, or if you like, and if you trust me, I am happy to have you send your pen to me here in Australia and I will repair it if i can.
Mine has been 100% since I did this...
Hope this helps!
Dan.
This sounds like an individual problem. For if the Note was faulty as described then it would have been noticed by the 80% in the poll here who like me think the note is pretty perfect.
Individuals and S Pen failures
I agree Gaugerer, it seems though that more and more individuals are finding this problem as more and more notes are sold...
Atleast it is fixable without the exhorbitant price asked for for a replacement stylus.
Cheers, Dan.
Hi I am thinking of also getting a Note and thus I went to a store for trying it out since I want to use it esp. also for taling notes during my meetings.
Thus the S-Pen is one of my keys in the decision and it did disappoint me:
I tried writing some text in the S-note app and when ever I finished a word and raised the pen the line is still drawn further and thus the text was not quite readable.
Same happens when I use the handwriting field at the bottom (instead of the screen keyboard). Then due to the lines being drawn further when the pen does not touch the screen, the recognition puts together the words.
So I think the problem is facing on many devices.
Does anyone ever get a better / more in-details answer from Samsung? Or should we one by one contact their support?
frankiboy_01 said:
Hi I am thinking of also getting a Note and thus I went to a store for trying it out since I want to use it esp. also for taling notes during my meetings.
IThus the S-Pen is one of my keys in the decision and it did disappoint me:
I tried writing some text in the S-note app and when ever I finished a word and raised the pen the line is still drawn further and thus the text was not quite readable.
Same happens when I use the handwriting field at the bottom (instead of the screen keyboard). Then due to the lines being drawn further when the pen does not touch the screen, the recognition puts together the words.
So I think the problem is facing on many devices.
Does anyone ever get a better / more in-details answer from Samsung? Or should we one by one contact their support?
Click to expand...
Click to collapse
I contacted "Samsung Exclusive Italy" but they simply told me that check for this problem and recall me. I Never received a call from them.
Thanks to heelerdog for the tutorial, but i dont understand well english, and without some pics I'm afraid to break the S-pen

Does anyone else have an unresponsive touch screen?

I first noticed this on a running game where you have to hold down either the left or right side of the screen to move in that direction. It would usually register the first press, but not that I had held my finger down so I wasnt moving properly. I thought this was due to the game it's self rather than my phone.
I've just downloaded Naugh where you have to rotate the screen by touching either side of the phone, and again the same issue. It's really unresponsive - It will recognise the tap but not that i've held it, it will stop working. Occasionaly this will also happen when scrolling a page.
I did a quick google search and found that the Z1 had this issue, but havent found a fix.
Has anyone else experienced this? Or if not, any suggestions on figuring out whats wrong?
Edit: I recorded a video of exactly what I mean: https://www.youtube.com/watch?v=UW2gCWpThWc
I don't know if my problem with my screen is related to yours, but i'm experiencing some problems as well.
On the picture i attached in this post is a picture taken of my screen with a black background.
In the middle of the screen there is a slight discolouring, and in this particular spot the touch screen is very unresponsive, i'm especially noticing this when playing candy crush, making it almost impossible to swap the two candies in this particular spot
Both of these sound a bit like my problem was at first, but mine quickly got worse (in hours) and then I found the hairline crack in the screen.
Bottom corner and not in a part of the screen that displays anything - just the 'glass' front at the bottom - but a third of the screen near the middle doesn't respond to touch.
It gradually got worse over a couple of hours until it stopped responding altogether.

Note 5 s pen calibration?

the spen pointer juts to the side near the camera and the edges of the screen. I would love to be able to calibrate it in these areas. This of course is very noticeable when writing or drawing as the lines I'm creating will go off to the side or lose connection. I dont see any calibration settings, but is there anything I can try? I'm not using a case or screen protector so theres nothing else in the way.
That sucks! I've looked all over and only see issues with people having a case with a magnet that causes problems. Others with problems similar to yours ended up being able to have their phones replaced under warranty.

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