Youtube and FB Messenger not working or crashing - OnePlus 3T Questions & Answers

If I recall correctly, everything started after an update for Facebook Messenger. First only chat heads worked and if I opened the app itself it would just crash. In the beginning I could open the app after reinstalling it and at least login to my account so chat head would work, and now I can't even open the app as it just crashes a few seconds after I open it.
Youtube at first didn't want to play videos - I could open the app but if I tried to open a video it would just crash. Now I can't even open the app, when I press on the icon nothing happens.
I tried wiping data and cache for the apps in the settings, I tried reinstalling the apps and I tried wiping Dalvik and cache in recovery - nothing helped.
I am running 7.1.1. and OOS 4.1.3. rooted with Magisk.
Any help would be appreciated.

krokodildo said:
If I recall correctly, everything started after an update for Facebook Messenger. First only chat heads worked and if I opened the app itself it would just crash. In the beginning I could open the app after reinstalling it and at least login to my account so chat head would work, and now I can't even open the app as it just crashes a few seconds after I open it.
Youtube at first didn't want to play videos - I could open the app but if I tried to open a video it would just crash. Now I can't even open the app, when I press on the icon nothing happens.
I tried wiping data and cache for the apps in the settings, I tried reinstalling the apps and I tried wiping Dalvik and cache in recovery - nothing helped.
I am running 7.1.1. and OOS 4.1.3. rooted with Magisk.
Any help would be appreciated.
Click to expand...
Click to collapse
Happens to me too. I need to restart my phone to use these apps again. Anyone who has a solution to this?

valence23e said:
Happens to me too. I need to restart my phone to use these apps again. Anyone who has a solution to this?
Click to expand...
Click to collapse
My problem was with the substratum skin. Had to remove it completely for everything to work.

krokodildo said:
My problem was with the substratum skin. Had to remove it completely for everything to work.
Click to expand...
Click to collapse
Hmm. I'm only stock. And using franco kernel. Wonder what causes mine to crash?

Related

Apps crashing after new CyanogenMod 5.0.5.2

After upgrading to 5.0.5.2, WaveSecure crashes on startup and the Market crashes when I try to download something with "The application Market (process com.android.vending) has stopped unexpectedly. Please try again."
I've tried re-installing 5.0.5.2, but it's still not working.
Did you wipe? Or maybe fix uid mismatches (or whatever it is called) in recovery?
I'm having the same issue with Power Manager when it runs on startup. Just after inserting the pin code I get an alert to force close it. It kinda sucks actually...
Cherry Rplayer (which was the only radio app I could find a liked) crashes immediately when I launch it and 'A Online Radio' crashes when I first start my phone.
60 people have viewed my post and only got like one or two replies. No one will tell me are they using the latest cynogen mod and the same thing happens to them or not? Is there anything that can be done? Is this normal? Will those apps ever work if I keep the cynogen mod?
oh and spent the whole day trying to get my iTunes to the music player. Thought it was going to be fairly easy what with programs like doubleTwist - I looked into it before I got the phone - well holy crap what a nightmare!! Besides 19 of my songs being DRM protected, doubleTwist doesnt even work that great! Even with help from programs like Mp3tag songs are still not right with a few songs showing random cover art from other songs and a whole bunch of the songs saying 'unknown artist' even though the mp3 files are clearly tagged with the right song info!!!!!!!
jsapp said:
Did you wipe? Or maybe fix uid mismatches (or whatever it is called) in recovery?
Click to expand...
Click to collapse
I had to wipe in order to successfully instal the ROM. As for uid mismatches (or whatever it is called)- is that an option in recovery? What is that for what does that do? Will I have to reflash the ROM if I use it or will I loose in any data?
Wish everyone could be a little more informative to the newbies...
I've searched but cant find any info about apps force-closing, why that happens, or what can be done to correct the problem...
I am having the exact same problem with the Market FCs every time I try to install an app. I am currently troubleshooting the issue and I'm running CM 5.0.5.
So far I've..
re-flashed Google Apps add-on -> no luck
wiped Dalvik-cache -> no luck
factory/data reset then restore -> no luck
UPDATE: fix apk uid-mismatches cleared up the problem. Thanks jsapp! Boot into recovery (I'm using Amon v1.7), select Other and you should see the option.
Thanks jsapp and travon802!!! fix apk uid-mismatches now I have streaming radio again!!
Bryce2010 said:
Thanks jsapp and travon802!!! fix apk uid-mismatches now I have streaming radio again!!
Click to expand...
Click to collapse
For others who've experienced this, are you using MyBackup to backup/restore apps?
Only had four or five Apps but yeah I used my backup. I think it didn't backup a few of them and had to redownload from the market...
The reason I ask is because I can reproduce this issue of the Market FC'ing by restoring any app using MyBackup with the root option turned on.

Problems installing Google Play Music

Hey guys, I just wanted to know if any of you had problems installing Google Play Music on their touchpads.
When I try to install from market, it says "app already installed". I pretty much tried everything I could think of, I tried installing via ADB with -r, I reflashed, cleared cache etc... but it still will not install. I never installed the application so I do not know where this error could come from...
I am running CM9 Fat and Creamy.
Any ideas?
That's the only app I use for music! I've never had a problem getting it to install. Chances are you might have it under your disabled apps. Have a look in your manage apps, and should be at the very bottom of the list greyed out if it's disabled.
Sent from my cm_tenderloin using xda premium
-SGA- said:
That's the only app I use for music! I've never had a problem getting it to install. Chances are you might have it under your disabled apps. Have a look in your manage apps, and should be at the very bottom of the list greyed out if it's disabled.
Sent from my cm_tenderloin using xda premium
Click to expand...
Click to collapse
Hey thanks for the reply.
The app was never actually installed... I looked again in the app section of the settings and reenabled everything, cleared cache and dalvik and rebooted, but it still gave me the error message when trying to install.
I guess I should try to wipe in CWM... (just to be sure, this will not erase the sdcard partition right?)
Same issue
I'm having this same problem. It seems to only be with Google Music because I can get other apps to download and update just fine. I've downloaded and installed the app on my phone which is linked to the same google account I wonder if this could have to do with it? Like you I've tried clearing both caches multiple times with reboots. Force closing and wiping all app data for the play store, all to no avail.

[Help Center] How to get rid of (android.process.acore)

This small tutorial is to get rid of the error android.process.acore which comes again and again on screen and bothers alot!!
For the People who are encountering this error just follow the below steps.
This error usually occurs because you might have forgot to WIPE when installing a NEW ROM. So to avoid that always wipe when the ROM provider has stated so.
There are also other causes which result this error. So try the following methods:
1. Try uninstalling Facebook if that is installed. If this does not fix your problem then try the following.
Do you have your contacts backed up?
2. Settings>Applications>System Applications>Contacts Sync Adapter and press Clear Data, this error usually goes away. If this doesn't work, try clearing the data on Settings>Applications>System Applications>Contacts or Settings>Applications>System Applications>Contacts Storage.
If problem is fixed, then restore contacts and reinstall Facebook and make sure you don't sync contacts with it.
3. Third and Final solution for me which I really dont like but has worked with me
Boot into Recovery than
1. WIPE DATA
2. WIPE CACHE PARTITION
3. MOUNTS & STORAGE > FORMAT SYSTEM
4.FLASH THE ROM
USE AT YOUR OWN RISK. HAS WORKED FOR ME..... PEACE!!
salmanrkr said:
2. Settings>Applications>System Applications>Contacts Sync Adapter and press Clear Data
Click to expand...
Click to collapse
This reminds me that I recently noticed that "Contact Groups" were not properly sync'ed between Google Contacts and the Contacts on my phone. I went into Contacts on my phone and checked "Sync Data". Is that supposed to stay unchecked?
Of course, the Contacts app crashes before I can un-check the box, so I don't know how to fix that now.
See the problems I'm having at http://forum.xda-developers.com/showthread.php?t=2267528
webmanoffesto said:
This reminds me that I recently noticed that "Contact Groups" were not properly sync'ed between Google Contacts and the Contacts on my phone. I went into Contacts on my phone and checked "Sync Data". Is that supposed to stay unchecked?
Of course, the Contacts app crashes before I can un-check the box, so I don't know how to fix that now.
See the problems I'm having at http://forum.xda-developers.com/showthread.php?t=2267528
Click to expand...
Click to collapse
You have to follow the third step in that case!
Worked
salmanrkr said:
This small tutorial is to get rid of the error android.process.acore which comes again and again on screen and bothers alot!!
For the People who are encountering this error just follow the below steps.
This error usually occurs because you might have forgot to WIPE when installing a NEW ROM. So to avoid that always wipe when the ROM provider has stated so.
There are also other causes which result this error. So try the following methods:
1. Try uninstalling Facebook if that is installed. If this does not fix your problem then try the following.
Do you have your contacts backed up?
2. Settings>Applications>System Applications>Contacts Sync Adapter and press Clear Data, this error usually goes away. If this doesn't work, try clearing the data on Settings>Applications>System Applications>Contacts or Settings>Applications>System Applications>Contacts Storage.
If problem is fixed, then restore contacts and reinstall Facebook and make sure you don't sync contacts with it.
3. Third and Final solution for me which I really dont like but has worked with me
Boot into Recovery than
1. WIPE DATA
2. WIPE CACHE PARTITION
3. MOUNTS & STORAGE > FORMAT SYSTEM
4.FLASH THE ROM
USE AT YOUR OWN RISK. HAS WORKED FOR ME..... PEACE!!
Click to expand...
Click to collapse
Clearing Data for Contact storage worked for me, thanks!
Third step seems to have woked
I did the first 2 with not results the third seems to have worked. My samsung VZW i800 is working quite well now thank you. I have CM11.0 terrenceng... granted I still get the error "unfortunately gmail has stopped" and I'm working on that issue. In the meantime I'm using the email app to handle my Gmail. Thanks again.
I tried deleting Facebook, which worked for several days, but now the Acore Error back with a vengeance !!! I do not have the same hierarchy as listed below, so I cannot use the Method #2. I've already tried Method #3, but obviously that did not work. Oh well ..... so much for upgrading to Buggy KitKat ....
At least I'm getting a new phone tomorrow .... Hopefully it will be more stable, and if I'm lucky might even have JellyBean!!! I had NO problems with JellyBean for over three months. Big mistake upgrading to KitKat 4.4.2.
salmanrkr said:
This small tutorial is to get rid of the error android.process.acore which comes again and again on screen and bothers alot!!
For the People who are encountering this error just follow the below steps.
This error usually occurs because you might have forgot to WIPE when installing a NEW ROM. So to avoid that always wipe when the ROM provider has stated so.
There are also other causes which result this error. So try the following methods:
1. Try uninstalling Facebook if that is installed. If this does not fix your problem then try the following.
Do you have your contacts backed up?
2. Settings>Applications>System Applications>Contacts Sync Adapter and press Clear Data, this error usually goes away. If this doesn't work, try clearing the data on Settings>Applications>System Applications>Contacts or Settings>Applications>System Applications>Contacts Storage.
If problem is fixed, then restore contacts and reinstall Facebook and make sure you don't sync contacts with it.
3. Third and Final solution for me which I really dont like but has worked with me
Boot into Recovery than
1. WIPE DATA
2. WIPE CACHE PARTITION
3. MOUNTS & STORAGE > FORMAT SYSTEM
4.FLASH THE ROM
USE AT YOUR OWN RISK. HAS WORKED FOR ME..... PEACE!!
Click to expand...
Click to collapse
anyone using this room with skype experienced any problem?
using the latest skype, when try signing out, system will show "android.process.acore" after click ok, message pops up right away. Reboot won't help either. Only way getting rid of message is to clear the contact storage.
Fix the android.process.acore
I had this problem after removing a Google account from my phone that did contacts sync. During the removal, my phone crashed (nice job guys) and it clearly corrupted something..
I DID NOT NEED TO RESET MY PHONE TO FACTORY SETTINGS OR RE-FLASH ANY FIRMWARE, ETC
IMPORTANT: PLEASE NOTE THE FOLLOWING PROCESS WILL DELETE ALL LOCALLY STORED CONTACTS FROM YOUR PHONE. BUT DON'T WORRY, YOU WILL BE ABLE TO RESTORE ANY CONTACTS THAT YOU REMOTELY SYNCED WITH AN ACCOUNT (SUCH AS A GOOGLE ACCOUNT).
I fixed my phone by going to:
1. Setting > Application Manager
2. Slide over to the "ALL" tab
3. Select the "Contacts Storage" application
4. Click the "Turn Off" button
5. Click the "Force Stop" button
6. Click the "Clear Cache" button
7. Click the "Clear Data" button
8. Uncheck the "Show Notifications" option
9. Click the "Turn On" button
This should immediately resolve your issue.
IF YOU PREVIOUSLY DISABLED CONTACTS SYNCING FOR ANY OF YOUR "ACCOUNTS", YOU SHOULD RE-ENABLE IT NOW TO GET YOUR CONTACTS BACK ON YOUR PHONE.
If you're using the Facebook app (com.facebook.katana) , especially the "dev" version, try freezing/disabling, then clearing data and cache in it, seems FB doesn't do much contacts sanitizing....
iBall andi 4.5q not working any!
ekamran said:
Clearing Data for Contact storage worked for me, thanks!
Click to expand...
Click to collapse
i have done all that as u said still it has the same problem + the google.gapps. stopped error
whenever i try to uninstall google play services fone gets switch off and wont start untill i remove battery n restart
also i cant delete cache or clear data as it clicks n does not do anything!
one thing i observed is that, my fone's developer options always remain ON even if i off it i again go to menu and its again ON!!!?!?!
if you can PLEASE HELP OUT XDA GUYS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
silvscorp said:
anyone using this room with skype experienced any problem?
using the latest skype, when try signing out, system will show "android.process.acore" after click ok, message pops up right away. Reboot won't help either. Only way getting rid of message is to clear the contact storage.
Click to expand...
Click to collapse
I had this issue with skype and resolved it by re enabling calendar storage in Titanium Backup. Maybe you got the same situation.
remingtton said:
I had this issue with skype and resolved it by re enabling calendar storage in Titanium Backup. Maybe you got the same situation.
Click to expand...
Click to collapse
The best way to resolve this issue is
- Turn Off Sync
- Remove Your Google account account from your device
-Add your google account again
-Turn on sync
BOOM you are done now
U ROCK!!!
the second solution which is clearing the ''contacts storage'' data fixed it but the problem occurred when i uninstalled facebook actually it happened to me on my other phone ( ''Galaxy Note II'' to be exact ) just by logging out of my account in the facebook app so i had to factory reset the phone
i wonder why ? all my devices have official roms with no root
anyway thanks
I get this problem "Unforunately,android.process.acore has stopped".
I have stock rom. I have Xposed framework installed,is that the source of the problem?
Thanx in advance for helping me.
My device:Samsung Galaxy S Duos2
I used to get that error message many times. With my first Note 3, it finally got so bad that I could not use my Note 3 anymore. Samsung sent me a replacement Note 3, which I still have. I started getting that error again on my second Note 3. Had to do a Factory Reset, which seemed to fix the issue. However, now I'm getting a new error message that just started when I upgraded to Lollipop 5.0 >>> Touch Wiz suddenly quits. After about 15-20 seconds starts up again.
Hey all! If none of the above solutions are working for you (like in my case), then please try this solution I found that worked for me:
1. Uninstall the app that is causing the popups (this could be Facebook, OneNote, WhatsApp, Skype, etc...).
2. Disable Goolge+.
3. Reinstall app that was causing the popups (sign in, get it going).
4. Re-enable Google+ (I actually haven't cause I don't use it, but that's up to you).
It looks like 5.1 fix this, so hang in there!
I just got the Lollipop 5.0 Update for my Note 3 about a week ago. So far, seems to be running ok. I have a list of 11 issues with Lollipop, one which a Samsung Tech Support lady helped me fix (after many calls to tech support, with no help). Another issue I discovered the solution by myself (by accident), and one more issue I found the answer online after reading many articles, and watching many videos.
I have not seen this issue "android.process.acore" with the Lollipop 5.0 Update. Hoping to get another update to fix the remaining issues (Screenshot, Battery Drain, WiFi, RAM, Bluetooth, TouchWiz).
jjimenezjj said:
Hey all! If none of the above solutions are working for you (like in my case), then please try this solution I found that worked for me:
1. Uninstall the app that is causing the popups (this could be Facebook, OneNote, WhatsApp, Skype, etc...).
2. Disable Goolge+.
3. Reinstall app that was causing the popups (sign in, get it going).
4. Re-enable Google+ (I actually haven't cause I don't use it, but that's up to you).
It looks like 5.1 fix this, so hang in there!
Click to expand...
Click to collapse
Finally....Finally....this worked for me, nothing else did except this. Never used G+, so didn't re-enable it.
Thanks!
Sent from my LG-VS985 using XDA Premium 4 mobile app
x86cpu said:
Finally....Finally....this worked for me, nothing else did except this. Never used G+, so didn't re-enable it.
Thanks!
Sent from my LG-VS985 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Happy I could help!!!
silvscorp said:
anyone using this room with skype experienced any problem?
using the latest skype, when try signing out, system will show "android.process.acore" after click ok, message pops up right away. Reboot won't help either. Only way getting rid of message is to clear the contact storage.
Click to expand...
Click to collapse
Yea, I tried everything else in this forum and on the web> Facebook uninstall, stop all contacts,calendar, google play related apps and clear data, delete google account, etc...
Have now cleared and uninstalled Skype, Airdroid, and mightytext since it seems to be a Google Contacts syncing issue. This still hasn\t helped. Will keep you all posted if I find the culprit.

[Q] 501 error when trying to update youtube.

My wife has a moto G XT1064. Youtube won't update and it won't run.
The phone is completely stock, running 5.0.2
Youtube gives an unspecified error 501 when trying to update.
I have uninstalled older updates to it, I downloaded the latest APK and tried to install manually. it fails.
I've tried clearing the cache and deleting data from the play store app, play services, chrome, google app. Nothing helped.
any ideas are appreciated!
Same problem
I have the same problem, anybody managed to solv it?
setherd said:
My wife has a moto G XT1064. Youtube won't update and it won't run.
The phone is completely stock, running 5.0.2
Youtube gives an unspecified error 501 when trying to update.
I have uninstalled older updates to it, I downloaded the latest APK and tried to install manually. it fails.
I've tried clearing the cache and deleting data from the play store app, play services, chrome, google app. Nothing helped.
any ideas are appreciated!
Click to expand...
Click to collapse
A couple of questios. You did reboot after clearing out the play app didn't you?
Also, if you go to settings>Apps>All Apps, do see any other listing for Youtube?
If you search your device for Youtube using something like ES Explorer, do you find any other instances of it?
Tel864 said:
A couple of questios. You did reboot after clearing out the play app didn't you?
Also, if you go to settings>Apps>All Apps, do see any other listing for Youtube?
If you search your device for Youtube using something like ES Explorer, do you find any other instances of it?
Click to expand...
Click to collapse
I tried all those things. I finally wiped my wife's phone and started from scratch. It works now
Sent from my XT1045 using Tapatalk
There is a solution to this, but it needs root. If you're rooted, clear the Youtube app cache and data, then use System App Remover to uninstall YouTube, and ensure any third party extensions like YouTube Karaoke are uninstalled as well. Then reboot the phone (it will NOT work if you skip this). When that's done, install the latest version of YouTube from the Play Store and you're good to go!

Cant login to any google account

My phone wont let me add a google account. When i press add account and choose google. An app popup, shows checking information for a split second and then quits. I have tried clearing cache, factory resetting and installing another version of google play. I use a P9 lite VNS-L31
mynameismads said:
My phone wont let me add a google account. When i press add account and choose google. An app popup, shows checking information for a split second and then quits. I have tried clearing cache, factory resetting and installing another version of google play. I use a P9 lite VNS-L31
Click to expand...
Click to collapse
Fixed it, i had to install a new version of WebView from apkmirrors.com after that i rebooted and the app would stop crashing. I came up with this solution because i looked the logcat through and saw some exceptions with the webview when i tried to add a google account. If you have related errors i advise you to look through the logcat.
Thanks a lot dude, after 5 hours in internet research, your post finally saved my situation. Thanks again
Thanks for sharing the solution dude.
mynameismads said:
Fixed it, i had to install a new version of WebView from apkmirrors.com after that i rebooted and the app would stop crashing. I came up with this solution because i looked the logcat through and saw some exceptions with the webview when i tried to add a google account. If you have related errors i advise you to look through the logcat.
Click to expand...
Click to collapse
Thanks so much man! I've tried everything else I could find on the internet... This is the only thing that saved my P9 Lite.
asst me on how to get my contact backup i lost mt y360

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