Database Develop

Please help!!!!

Hi
Please help me or I will possibly be killed by my wife!
She has a HTC One which was bought 2nd hand months ago. This morning there was a alert popped up on screen saying there was a OTA update. I pressed it and it took me into a recovery system called "Team Win Recovery Project V2.6.3.0".
Ive gone into this and pressed the "wipe" button and "format data" thinking this would do a full factory reset for this update.....I was wrong!
I now have no OS on the phone and she is seriously P!ssed at me!
I have been on with this for the past 4 hours and still no further forward.
I have managed to download a RUU and side load it onto the phone but when it updates I get the following error
"set_metadata_recursive: some changes failed
E : Error executing updater binary in zip '/sdcar
Error flashing zip '/sdcard/sideload.zip'
Updateing partition details..."
Can any1 help? could it be the RRU I have downloaded is corrupt? or the wrong one?
When I go into the bootload the following info is there......
*** TAMPERED ***
*** UNLOCKED ***
M7_UL PVT SHIP S-ON RH
HBOOT-1.54.0000
RADIO-4A.17.3250.14
OpenDSP-v31.120.274.0617
OS-2.24.61.1
eMMC-boot 2048MB
Jun 21 2013, 23:33:16.0
I don't know if the phones jailbroke/rooted etc. She isn't wanting any of that, just to be able to get the updates and that's it.....once again,
PLEASE HELP! lol
Thankyou in advance!
Dave

Are you familiar with fastboot commands? While booted to the white Bootloader screen connect phone to pc, then open a command prompt in whichever folder you have fastboot.exe in by holding the shift key down and right click the mouse anywhere in the folder fastboot is in. Then choose "open command prompt here"
In the black command prompt window please type
fastboot getvar all
Then hit enter. Copy and paste the info it spits out here please. This will give us more info about your devices firmware. If you had s-off you could flash any ruu, but since you are s-on we can only flash an ruu that is the same as current firmware or upgrade to a higher version (then you have to hope there is an ruu available)
This will help put you back to complete stock. The issue before was that you had twrp recovery installed when you tried to ota update. You can only update via OTA if you have stock recovery. Then the real issue is when you formatted data and wiped your firmware off phone.
Since your bootloader is unlocked it is possible to just push a stock rom through sideboard and then flash in recovery but you still couldn't accept updates since you have twrp installed. This would be the quicker fix but if the wife wants complete stock we need to look for the correct RUU.
Hope this helps!
Sent from my SGH-I337 using xda app-developers app

ive done as you asked and it just says < waiting for device >
Ive read somewhere that fastboot doesn't work correct with windows 8.1

dave mckenzie said:
Hi
Please help me or I will possibly be killed by my wife!
She has a HTC One which was bought 2nd hand months ago. This morning there was a alert popped up on screen saying there was a OTA update. I pressed it and it took me into a recovery system called "Team Win Recovery Project V2.6.3.0".
Ive gone into this and pressed the "wipe" button and "format data" thinking this would do a full factory reset for this update.....I was wrong!
I now have no OS on the phone and she is seriously P!ssed at me!
I have been on with this for the past 4 hours and still no further forward.
I have managed to download a RUU and side load it onto the phone but when it updates I get the following error
"set_metadata_recursive: some changes failed
E : Error executing updater binary in zip '/sdcar
Error flashing zip '/sdcard/sideload.zip'
Updateing partition details..."
Can any1 help? could it be the RRU I have downloaded is corrupt? or the wrong one?
When I go into the bootload the following info is there......
*** TAMPERED ***
*** UNLOCKED ***
M7_UL PVT SHIP S-ON RH
HBOOT-1.54.0000
RADIO-4A.17.3250.14
OpenDSP-v31.120.274.0617
OS-2.24.61.1
eMMC-boot 2048MB
Jun 21 2013, 23:33:16.0
I don't know if the phones jailbroke/rooted etc. She isn't wanting any of that, just to be able to get the updates and that's it.....once again,
PLEASE HELP! lol
Thankyou in advance!
Dave
Click to expand...
Click to collapse
the RUU is run from the PC not the phone
here are some directions to flash "rom.zip":
Quote:
if youre working with a booted,operational phone,you can flsh the file in the following manner:
-open a cmd window
-change to adb/fastboot directory
cd c:\foldername
(cd c:\mini-adb if youve used any of my guides )
-place the zip file you want to flash into adb/fastboot directory
-enable usb debug,disable fastboot,plug in phone
-check for connectivity
adb devices (should return serial number)
-boot to fastboot
adb reboot bootloader
-check for connectivity again
fastboot devices
-flash the file
fastboot erase cache
fastboto oem rebootRUU (will put you in ruu mode,black screen silver htc letters)
fastboot flash zip zipfilename.zip (will send and flash the file. dont interupt it while the cmd window shows its writinging,and the green status bar is moving on the phone screen)
*sometimes a file will fail with a pre-update error. this is normal,just enter again:
fastboot flash zip zipfilename.zip
and this time it will finish
-when you get "finished" and "OK"
fastboot reboot-bootloader (takes you back to fastboot)
-reboot back to the OS
fastbooot reboot
you can use this if you dont have an operational phone as well. you just need to manually put the phone in fastboot(select from hboot menu) then skip the "adb" commands and start with fastboot devices
to answer your other question,yes,you will need to re-unlock and re-install recovery after running the RUU. an ruu is designed as an "unroot" solution, or emergency fix,if other attempts have not made the phone operational.
Click to expand...
Click to collapse

I am running windows 8.1 and it wont pick up the phone at all in fastboot mode.....

dave mckenzie said:
I am running windows 8.1 and it wont pick up the phone at all in fastboot mode.....
Click to expand...
Click to collapse
well theirs your problem, your going to need a windows 7 pc
try sideloading one of these
http://www.htc1guru.com/downloads/stock-rom-downloads/

dave mckenzie said:
ive done as you asked and it just says < waiting for device >
Ive read somewhere that fastboot doesn't work correct with windows 8.1
Click to expand...
Click to collapse
Yes sometimes fastboot does not play nice with win8.1 you need to get fastboot drivers working before you could fastboot oem rebootRUU anyways, plus you will need to make sure you have the correct RUU.
Do you have access to another pc that doesn't have win8.1? It would make this process much quicker. If not then let me fire up my pc to get you a few proper links to help you get fastboot working on current pc (on my phone right now).
Sent from my SGH-I337 using xda app-developers app

I have a MacBook but all pcs in this house has win8.1, I can only reply once every 5mins due to some restriction on my account on here so sorry for not replying straight away.

Last login: Sat Dec 28 16:00:02 on ttys000
Dave-McKenzies-MacBook-Pro-15:~ davemckenzie$
Dave-McKenzies-MacBook-Pro-15:~ davemckenzie$
Dave-McKenzies-MacBook-Pro-15:~ davemckenzie$
Dave-McKenzies-MacBook-Pro-15:~ davemckenzie$ cd
Dave-McKenzies-MacBook-Pro-15:~ davemckenzie$ cd /Users/davemckenzie/Desktop/andriod
Dave-McKenzies-MacBook-Pro-15:andriod davemckenzie$ ./fastboot getvar all
< waiting for device >
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.54.0000
(bootloader) version-baseband: 4A.17.3250.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 2.24.61.1
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: FA33VW904059
(bootloader) imei: ************
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: ORANG001
(bootloader) battery-status: good
(bootloader) battery-voltage: 3958mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-d16dc66985
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.044s
Dave-McKenzies-MacBook-Pro-15:andriod davemckenzie$

(bootloader) version-main: 2.24.61.1
(bootloader) modelid: PN0710000
(bootloader) cidnum: ORANG001
Click to expand...
Click to collapse
This is all I can find for you phone
http://www.htc1guru.com/dld/m7-cwm-nandroid-backup-cid-orang001-2-24-61-1-zip/
Extract this to the folder fastboot/adb is in, in a folder called backup
To use – download the latest version of the needed recovery and install it via fastboot:
fastboot flash recovery TWRP.img - you already have this
Then enter recovery either by holding power and vol down button until bootloader displays and then select recovery
Now perform a test backup and allow it to complete. Then make a note of the folder in which the backup was created. Now copy the downloaded stock Nandroid into that same folder so that recovery will see the backup and allow you to restore it.
Click to expand...
Click to collapse
to accomplish this you going to adb push the file to your phone
this is how it looks on my phone
C:\fastboot>adb devices
List of devices attached
HT********** recovery <-- You need this Number in the command below not the word recovery
C:\fastboot>adb push backup /data/media/0/TWRP/BACKUPS/Your number here HT**********/backup
1 file pushed. 0 files skipped.
3881 KB/s (28795564 bytes in 7.245s)
Click to expand...
Click to collapse
In the above example I named the folder the files are in backup
after it copy's you go back to the phone in recovery and choose restore
the folder backup should be their for you to choose

wil these be the same commands on mac?
thankyou for your help btw, every1 has been brilliant
Once this has got working, will I be able to update over wifi etc?

dave mckenzie said:
wil these be the same commands on mac?
thankyou for your help btw, every1 has been brilliant
Once this has got working, will I be able to update over wifi etc?
Click to expand...
Click to collapse
No most likely this is a Stock rooted backup
You phone will never get OTA updates while your on custom recovery. Until theirs a RUU for your device it will be tough getting full stock for OTA
Sent from my HTC One using Tapatalk

[Q] Soft-bricked, some help, please.

Hello, today I've bought a used HTC One. It's soft bricked (I guess), I don't know what was done with it before, but previous owner said it was running official KitKat, I don't know if that's true.
Phone's bootlooping but I can get into bootloader, fastboot. When I try to access recovery it says entering recovery mode... and then reboots. Same happens if I choose Factory reset from bootloader menu.
I can't get this phone working with ADB. I've installed all drivers a few times. When I connect phone to computer I can hear Windows USB input sound and phone says "FASTBOOT USB" but adb is not detecting it. When I type "adb devices" I get no devices. I guess that's because USB debugging is off and I can't enable it since phone is in bootloop.
What I could do with it?
Bootloader information:
***Tampered***
***Unlocked***
M7_UL PVT SHIP S-ON RH
HBOOT-1.55.0000
RADIO-4A.21.3263.04
OpenDSP-v32.120.274.0909
OS-3.62.401.1
eMMc-boot 2048MB
Oct 17 2013, 23:06:14.0
I would appreciate any help, thank you.

Jst check out for ur mobile's official stock rom & install it

martis347 said:
Hello, today I've bought a used HTC One. It's soft bricked (I guess), I don't know what was done with it before, but previous owner said it was running official KitKat, I don't know if that's true.
Phone's bootlooping but I can get into bootloader, fastboot. When I try to access recovery it says entering recovery mode... and then reboots. Same happens if I choose Factory reset from bootloader menu.
I can't get this phone working with ADB. I've installed all drivers a few times. When I connect phone to computer I can hear Windows USB input sound and phone says "FASTBOOT USB" but adb is not detecting it. When I type "adb devices" I get no devices. I guess that's because USB debugging is off and I can't enable it since phone is in bootloop.
What I could do with it?
Bootloader information:
***Tampered***
***Unlocked***
M7_UL PVT SHIP S-ON RH
HBOOT-1.55.0000
RADIO-4A.21.3263.04
OpenDSP-v32.120.274.0909
OS-3.62.401.1
eMMc-boot 2048MB
Oct 17 2013, 23:06:14.0
I would appreciate any help, thank you.
Click to expand...
Click to collapse
When you see fastboot usb in the bootloader, your in Fastboot mode. adb will not work. Type fastboot devices.
Sent from my HTC One using XDA Premium HD app

Can you post an output of fastboot getvar all (remove imei/sn) ?

Now how I flash a new rom with only fastboot?
Maybe I should return to stock?
Edit: Can I flash RUU if I relock bootloader?
From image version: 3.62.401.1
To image version: 1.28.401.7
I've found somewhere, that it's okay to flash with diffrent image version, some guy in a video said, that you must have same image version numbers, so I don't know.

version: 0.5
version-bootloader: 1.55.0000
version-baseband: 4A.21.3263.04
version-cpld: None
version-microp: None
version-main:3.62.401.1
version-misc: PVT SHIP S-on
serialno: it's ok
imei: (it's ok, lots of numbers)
meid: 0000000000000000000
product:m7_ul
platform: HBOOT-8064
modelid: PN0710000
cidnum: HTC__Y13
battery...
voltage...
partition-layout: Generic
security: on
build-mode: SHIP
boot-mode: FASTBOOT
commitno-bootloader: dirty-bb768ae1
hbootpreupdate: 11
gencheckpt: 0

martis347 said:
Now how I flash a new rom with only fastboot?
Maybe I should return to stock?
Edit: Can I flash RUU if I relock bootloader?
From image version: 3.62.401.1
To image version: 1.28.401.7
I've found somewhere, that it's okay to flash with diffrent image version, some guy in a video said, that you must have same image version numbers, so I don't know.
Click to expand...
Click to collapse
No, you can't as you are S-ON. You can downgrade only if you are S-OFF.
Please try the following, even if you have tried it and paste your command prompt output.
- Connect the phone in fastboot mode.
- Downlaod stock recovery: http://d-h.st/WJ8
fastboot flash recovery stock_3.62.401.1.img
fastboot erase cache
fastboot reboot-bootloader
Try to enter recovery, you should see a triangle with android or a red exclamantion mark. Post back if your device can still NOT enter stock recovery
May have to try flashing couple times

Flashed twice, when I choose recovery in bootloader it only reboots and starts bootlooping.
I've uploaded log picture, it's faster than rewriting.

martis347 said:
Flashed twice, when I choose recovery in bootloader it only reboots and starts bootlooping.
I've uploaded log picture, it's faster than rewriting.
Click to expand...
Click to collapse
Interesting. You are having the same issue as another user right now. Try this please:
Download http://files.trjlive.com/android/htc/one/firmware/firmware_3.62.401.1.zip
Type: fastboot oem lock (if your device is not relocked yet)
Type: fastboot oem rebootRUU and wait for device to reboot
Type: fastboot flash zip firmware_3.62.401.1.zip and wait for process to complete
Sometimes flashing for the first time doesn't work, so flash firmware.zip again just to make sure.
Type: fastboot flash zip firmware_3.62.401.1.zip and wait for process to complete
Type: fastboot reboot-bootloader
Type: fastboot erase cache
Please select Bootloader and then select recovery to enter stock recovery. Post back your result.

I should flash, firstly reboot bootloader and then erase cache? Because in previous post order was: flash,erase cache, reboot, as far as I know you have to clear cache and then reboot. Or it doesn't matter?

Please follow as written in my instructions.

I've done everything like you said.
Type: fastboot oem lock (if your device is not relocked yet) (Phone rebooted. Then in bootloader it said relocked)
Type: fastboot oem rebootRUU and wait for device to reboot
Type: fastboot flash zip firmware_3.62.401.1.zip and wait for process to complete I got error both times. While flashing first time I renamed "firmware_3.62.401.1.zip" to "firmware.zip" When flashing second time I renamed it back to "firmware_3.62.401.1.zip"
Sometimes flashing for the first time doesn't work, so flash firmware.zip again just to make sure.
Type: fastboot flash zip firmware_3.62.401.1.zip and wait for process to complete
Type: fastboot reboot-bootloader
Type: fastboot erase cache
Now phone is same as it was. No recovery, when I'm trying to access it it just reboots and keeps bootlooping.

Sorry looks like the firmware was not signed., yoru fastboot indicates the failure. Please retry with: http://xda7.androidrevolution.nl/db_mirror/Firmware/HTC/HTC_One/401/3.62.401.1.zip
I checked it is signed.

Now somehow phone does not detect computer when I try plugging in. I mean when I connect it to pc, it's not responding. If i plug it to a wall charger it says Fastboot AC, if i plug it to computer it says only FASTBOOT. Didn't occur before...

Restart computer??

SaHiLzZ said:
Restart computer??
Click to expand...
Click to collapse
I've tried a different computer, restarted mine, nothing changes.
I think phone's charging animation (while off) has changed.

Okay, I got it working.(Haven't tried a port where my mouse is connected)
Flashed firmware like you said, from second try everything went okay.
Tried booting to recovery, still no change. Just bootloops...

damn .. sucks if the official recovery is failing to boot as well. dont have any other suggestions.

SaHiLzZ said:
damn .. sucks if the official recovery is failing to boot as well. dont have any other suggestions.
Click to expand...
Click to collapse
Can't I flash a ROM through FASTBOOT?
Or is there any chance to use RUU?

There is no RUU For 3.62.401.1 or higher. As you are S-ON, you can NOT flash the lower version RUU. You should pray for the day someone releases the RUU for 3.62.401.x or higher!
I am intentionally NOT suggesting you to run the 4.19.401.8 as that will most likely not help and if a month later someone releases the 3.62.401.x RUU, you wont be able to run it. Staying at a lowest possible version will help your odds, however small they are right now.

HELP! Nasty Brick - No ADB/Recovery/RebootRUU + Borked Fastboot

I hate to add another one of these "help/brick" threads to the pile, but I've been reading around the forums for days, and I'm finally stumped.
My M7 is rooted, unlocked, S-OFF, superCID, with an InsertCoin custom rom and TWRP recovery... all hunky-dorey... Until I decided to return it to stock, so began simply by changing the CID back to original (11111111 - > HTC__622). This worked alright, except then everything suddenly stopped working:
1) Can't boot into OS (hangs on boot screen until eventual auto-reboot)
2) Can't boot into TWRP recovery (hangs on TWRP splash screen until eventual auto-reboot)
3) Can't enter RebootRUU via fastboot (just reboots phone)
4) Can't connect to pc via ADB within hboot/bootloader (no devices present)
5) Can't reboot itself into the bootloader from fastboot (it just resets the phone)
6) CAN enter bootloader manually via power+volume down
7) CAN connect to pc and issue fastboot commands within fastboot, BUT... fastboot is seemingly useless. Fastboot operations either report success (such as writecid and flash recovery giving an "OKAY") without actually writing anything; or they report failure (erase and others giving a "failed - remote: not allowed")
8) Another odd thing... in fastboot, when connecting to the USB, and the red label changes from "FASTBOOT" to "FASTBOOT USB" the label itself is partially 'torn'... that is, the top right corner of the fastboot usb label appears to be only partially drawn/rendered, by varying degrees over time, from completely showing to completely invisible. Weird.
I've tried everything from fastboot-flashing new recoveries (says OK, but nothing changes) to running RUU EXEs (they die when they can't reboot to the bootloader, just as fastboot cannot reboot to bootloader automatically either)
EDIT: I've also tried all of the above on older and newer computers and their different USB ports.
Here's my bootloader/hboot/fastboot status readout and my GETVAR, for those who are interested:
***UNLOCKED***
M7_UL PVT SHIP S-OFF RH
CID-HTC__622
HBOOT-1.56.0000
RADIO-4A.22.3263.14
OpenDSP-v32.120.274.0909
OS-4.06.1540.2
eMMC-boot 2048MB
Nov 29 2013,20:47:04.0
FASTBOOT USB (this is what gets partially rendered!)
------------------------------------------------
GETVAR ALL:
version: 0.5
version-bootloader: 1.56.0000
version-baseband: 4A.22.3263.14
version-cpld: None
version-microp: None
version-main: 4.06.1540.2
version-misc: PVT SHIP S-OFF
serialno: xxxxxxxxxxxxx
imei: xxxxxxxxxxxxxxx
meid: 00000000000000
product: m7_ul
platform: HBOOT-8064
modelid: PN0714000
cidnum: HTC__622
battery-status: good
battery-voltage: 4317mV
partition-layout: Generic
security: off
build-mode: SHIP
boot-mode: FASTBOOT
commitno-bootloader: dirty-bee46337
hbootpreupdate: 11
gencheckpt: 0
Thanks to all who can offer some help with this... I'm at the end of my rope here......... sigh.
Cheers, guys.

tobin_o said:
I hate to add another one of these "help/brick" threads to the pile, but I've been reading around the forums for days, and I'm finally stumped.
My M7 is rooted, unlocked, S-OFF, superCID, with an InsertCoin custom rom and TWRP recovery... all hunky-dorey... Until I decided to return it to stock, so began simply by changing the CID back to original (11111111 - > HTC__622). This worked alright, except then everything suddenly stopped working:
1) Can't boot into OS (hangs on boot screen until eventual auto-reboot)
2) Can't boot into TWRP recovery (hangs on TWRP splash screen until eventual auto-reboot)
3) Can't enter RebootRUU via fastboot (just reboots phone)
4) Can't connect to pc via ADB within hboot/bootloader (no devices present)
5) Can't reboot itself into the bootloader from fastboot (it just resets the phone)
6) CAN enter bootloader manually via power+volume down
7) CAN connect to pc and issue fastboot commands within fastboot, BUT... fastboot is seemingly useless. Fastboot operations either report success (such as writecid and flash recovery giving an "OKAY") without actually writing anything; or they report failure (erase and others giving a "failed - remote: not allowed")
8) Another odd thing... in fastboot, when connecting to the USB, and the red label changes from "FASTBOOT" to "FASTBOOT USB" the label itself is partially 'torn'... that is, the top right corner of the fastboot usb label appears to be only partially drawn/rendered, by varying degrees over time, from completely showing to completely invisible. Weird.
I've tried everything from fastboot-flashing new recoveries (says OK, but nothing changes) to running RUU EXEs (they die when they can't reboot to the bootloader, just as fastboot cannot reboot to bootloader automatically either)
Here's my bootloader/hboot/fastboot status readout and my GETVAR, for those who are interested:
***UNLOCKED***
M7_UL PVT SHIP S-OFF RH
CID-HTC__622
HBOOT-1.56.0000
RADIO-4A.22.3263.14
OpenDSP-v32.120.274.0909
OS-4.06.1540.2
eMMC-boot 2048MB
Nov 29 2013,20:47:04.0
FASTBOOT USB (this is what gets partially rendered!)
------------------------------------------------
GETVAR ALL:
version: 0.5
version-bootloader: 1.56.0000
version-baseband: 4A.22.3263.14
version-cpld: None
version-microp: None
version-main: 4.06.1540.2
version-misc: PVT SHIP S-OFF
serialno: xxxxxxxxxxxxx
imei: xxxxxxxxxxxxxxx
meid: 00000000000000
product: m7_ul
platform: HBOOT-8064
modelid: PN0714000
cidnum: HTC__622
battery-status: good
battery-voltage: 4317mV
partition-layout: Generic
security: off
build-mode: SHIP
boot-mode: FASTBOOT
commitno-bootloader: dirty-bee46337
hbootpreupdate: 11
gencheckpt: 0
Thanks to all who can offer some help with this... I'm at the end of my rope here......... sigh.
Cheers, guys.
Click to expand...
Click to collapse
You may want to have a look at my thread. i am having similar problems. On the last post i make a summary of my problems:
http://forum.xda-developers.com/showthread.php?t=2685024&page=3

Have you tried a different computer or just a different USB on your own machine?. Try a USB 2.0 to send fastboot commands, erase cache, flash recovery again (try both CWM as well as TWRP) after that fastboot erase cache again
Then reboot back into boot loader and from there into recovery.
Hope you get it sorted
Sent from my HTC One using XDA Premium HD app

Darksnoopy, thank you *very* much for the link to your own issue... it sounds very much like the same problem. Sadly, this means I'm probably SOL.
Did you ever look into how much HTC would want to charge you for fixing this nastiness? The irony is that I was changing mine back to stock only because I wanted to get the infamous purple-haze camera replaced while the warranty was still good... now I would have to pay for the internal memory fix myself, and probably the camera replacement, too. What are the chances this would end up being more than the value of the phone...
darksnoopy said:
You may want to have a look at my thread. i am having similar problems. On the last post i make a summary of my problems:
http://forum.xda-developers.com/showthread.php?t=2685024&page=3
Click to expand...
Click to collapse

hardstuffmuc said:
Have you tried a different computer or just a different USB on your own machine?. Try a USB 2.0 to send fastboot commands, erase cache, flash recovery again (try both CWM as well as TWRP) after that fastboot erase cache again
Then reboot back into boot loader and from there into recovery.
Click to expand...
Click to collapse
Good suggestion, Hardstuff... I did in fact try two very different (in age) computers and all of their USB ports, all with the same result, unfortunately. I forgot to mention that fact in the OP.
Thanks, anyway!

I can only add that do not lock the bootloader or s-on

SaHiLzZ said:
I can only add that do not lock the bootloader or s-on
Click to expand...
Click to collapse
Thanks for the reminder... at desperate times like this, we might be driven to try something crazy

What windows version do you have?
Just to make sure the steps:
Fastboot USB is detected? (that graphic glitch is nothing to worry about...I had that in the past)
And you have latest HTC drivers installed? If not, delete all HTC Sybc stuff including drivers, reboot computer, download latest HTC Syncmanager and install it, reboot computer again, de-install SyncManager, but leave drivers, and another reboot of computer!
Please download TWRP 2.6.3.3 file, put it into your adb/fastboot folder (it has to be named inside the folder WITHOUT the .img at the end) see attached pic
Please download a Sense 5.5 custom ROM, also put it into your adb/fastboot folder
Connect One using USB 2.0 to computer
fastboot erase cache
fastboot flash recovery openrecovery-twrp.2.6.3.3-m7ul.img (name exactly as the file is named inside adb/fastboot folder...see attached pic)
fastboot erase cache
Please post output to these commands with screenshot
Try to boot into recovery
If it works, back to bootloader, connect the One in Fastboot USB mode
adb devices (see attached pic)
adb push xxx.zip sdcard/
here in the cmd window not a lot happening as a Sense ROM has 1GB which takes a while to transfer, like 5 minutes, be patient
Once done, back into recovery and flash the .zip from there
Please report back if this solves the problem!
greets

tobin_o said:
Darksnoopy, thank you *very* much for the link to your own issue... it sounds very much like the same problem. Sadly, this means I'm probably SOL.
Did you ever look into how much HTC would want to charge you for fixing this nastiness? The irony is that I was changing mine back to stock only because I wanted to get the infamous purple-haze camera replaced while the warranty was still good... now I would have to pay for the internal memory fix myself, and probably the camera replacement, too. What are the chances this would end up being more than the value of the phone...
Click to expand...
Click to collapse
No not really, i know they are asking a lot of money for simple repairs, i am not going to ask for a new motherboard! And i cant find any motherboards on the internet to try to fix it myself
hardstuffmuc said:
What windows version do you have?
Just to make sure the steps:
Fastboot USB is detected? (that graphic glitch is nothing to worry about...I had that in the past)
And you have latest HTC drivers installed? If not, delete all HTC Sybc stuff including drivers, reboot computer, download latest HTC Syncmanager and install it, reboot computer again, de-install SyncManager, but leave drivers, and another reboot of computer!
Please download TWRP 2.6.3.3 file, put it into your adb/fastboot folder (it has to be named inside the folder WITHOUT the .img at the end) see attached pic
Please download a Sense 5.5 custom ROM, also put it into your adb/fastboot folder
Connect One using USB 2.0 to computer
fastboot erase cache
fastboot flash recovery openrecovery-twrp.2.6.3.3-m7ul.img (name exactly as the file is named inside adb/fastboot folder...see attached pic)
fastboot erase cache
Please post output to these commands with screenshot
Try to boot into recovery
If it works, back to bootloader, connect the One in Fastboot USB mode
adb devices (see attached pic)
adb push xxx.zip sdcard/
here in the cmd window not a lot happening as a Sense ROM has 1GB which takes a while to transfer, like 5 minutes, be patient
Once done, back into recovery and flash the .zip from there
Please report back if this solves the problem!
greets
Click to expand...
Click to collapse
I really hope it is not a eMMC failure, because if it is, none of the above will work. I lost one week of my life trying to fix my phone!

Hi Hardstuff, thanks for the thorough list of suggestions!
First, I'm running Win7-32bit on one computer, and Win7-64bit on the other.
Second, yeah, Fastboot USB is detected no problem, but that's about the only thing going for me.
I did as you said-- wiped every trace of the old drivers, and reinstalled the HTC drivers by way of HTC Sync install/uninstall, with reboots in between each step.
Sadly, everything with the cache erase and recovery flash went as always-- fastboot seems to indicate success on each command, but TWRP still freezes on the TWRP splash screen until it finally does a reboot by itself. I'm pretty sure this isn't a new install of TWRP that's freezing, as I tried flashing a CWM recovery the other day too, with a success message on the flash, then still came up freezing on a TWRP screen.
I did a screencap of the fastboot commands, as well as the driver install window, showing the collection of driver installs attempted as the phone went from power off, to bootloader, to fastboot, to attempting recovery, and so on. Windows also kept complaining that it was connected to a USB device that it couldn't recognize.
This entire series of steps and results was the same on each USB port on both computers - no variation.
Not sure if there's anything left to try at this point... I've never been this screwed with a phone before, and it was all just from a weenie little CID change - this sucks.
Anyway, thanks again Hardstuff!
hardstuffmuc said:
What windows version do you have?
Just to make sure the steps:
Fastboot USB is detected? (that graphic glitch is nothing to worry about...I had that in the past)
And you have latest HTC drivers installed? If not, delete all HTC Sybc stuff including drivers, reboot computer, download latest HTC Syncmanager and install it, reboot computer again, de-install SyncManager, but leave drivers, and another reboot of computer!
Please download TWRP 2.6.3.3 file, put it into your adb/fastboot folder (it has to be named inside the folder WITHOUT the .img at the end) see attached pic
Please download a Sense 5.5 custom ROM, also put it into your adb/fastboot folder
Connect One using USB 2.0 to computer
fastboot erase cache
fastboot flash recovery openrecovery-twrp.2.6.3.3-m7ul.img (name exactly as the file is named inside adb/fastboot folder...see attached pic)
fastboot erase cache
Please post output to these commands with screenshot
Try to boot into recovery
Click to expand...
Click to collapse

darksnoopy said:
No not really, i know they are asking a lot of money for simple repairs, i am not going to ask for a new motherboard! And i cant find any motherboards on the internet to try to fix it myself
I really hope it is not a eMMC failure, because if it is, none of the above will work. I lost one week of my life trying to fix my phone!
Click to expand...
Click to collapse
Yeah, and even if you could find a replacement mobo online, I've heard that the One is one of the worst phones ever for taking apart and reassembling.
What really burns me is that I've likely lost a fairly expensive phone without making any mistake that I could at least blame myself for. It sounds like your One also went south on you without any mistake on your part. My next question would be-- is this more likely to happen with the One? With all HTCs? Or all handsets equally? My backup Xperia Play has put on a lot of crazy mileage in terms of flashing, along with a Galaxy S2 that I sold some time ago. On the other hand, my One was virtually untouched by comparison...

tobin_o said:
Yeah, and even if you could find a replacement mobo online, I've heard that the One is one of the worst phones ever for taking apart and reassembling.
What really burns me is that I've likely lost a fairly expensive phone without making any mistake that I could at least blame myself for. It sounds like your One also went south on you without any mistake on your part. My next question would be-- is this more likely to happen with the One? With all HTCs? Or all handsets equally? My backup Xperia Play has put on a lot of crazy mileage in terms of flashing, along with a Galaxy S2 that I sold some time ago. On the other hand, my One was virtually untouched by comparison...
Click to expand...
Click to collapse
Yeah if you search for "emmc write protected" or "emmc lockout" you will find many threads about lots of different brands. Well if u consider how many htc ones have been sold, this problem is not quite common

Have you tried to get back to supercid?

SaHiLzZ said:
Have you tried to get back to supercid?
Click to expand...
Click to collapse
Yep. Same deal as the other fastboot write commands: It carries out the write operation as if it were successful, but then nothing has changed.

[SOLVED] Is there NO solution for my bootloader stuck HTC One with s-on?

So I think I've pretty much bricked my phone here. Where do I start?
I can only go into Bootloader. I have S-On and its relocked.
I can't S-off because I'm stuck in boot loader ....
I can't Unlock because I'm stuck in boot loader....
I can't even flash an RUU because its S-ON
The ONLY thing I can do is fastboot commands....Is there any way I can fastboot command to s-off? Any solutions? I was trying to make this stock to give the phone to my mom but I think I'm screwed

fifaman said:
So I think I've pretty much bricked my phone here. Where do I start?
I can only go into Bootloader. I have S-On and its relocked.
I can't S-off because I'm stuck in boot loader ....
I can't Unlock because I'm stuck in boot loader....
I can't even flash an RUU because its S-ON
The ONLY thing I can do is fastboot commands....Is there any way I can fastboot command to s-off? Any solutions? I was trying to make this stock to give the phone to my mom but I think I'm screwed
Click to expand...
Click to collapse
You can run a RUU with S-ON! The big question is there a RUU for your phone? Post a fastboot getvar all except for imei and serialno!

(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 4A.25.3263.21
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main 4.19.401.11
(bootloader) version-misc: PUT SHIP S-ON
(bootloader) serialno: xxxxxxxxxxxxxxxxx
(bootloader) imei: xxxxxxxxxxxxxxxxx
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4234mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-4dab9d12
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.097
majmoz said:
You can run a RUU with S-ON! The big question is there a RUU for your phone? Post a fastboot getvar all except for imei and serialno!
Click to expand...
Click to collapse

fifaman said:
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 4A.25.3263.21
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main 4.19.401.11
(bootloader) version-misc: PUT SHIP S-ON
(bootloader) serialno: xxxxxxxxxxxxxxxxx
(bootloader) imei: xxxxxxxxxxxxxxxxx
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4234mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-4dab9d12
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.097
Click to expand...
Click to collapse
Here is a RUU 4.11.401.11.zip that you can flash in fastboot. If you have an issue running the RUU then flash this firmware 4.11.401.11 first. These are the commands to flash both the RUU & firmware after booting into bootloader/FASTBOOT USB:
Code:
fastboot oem rebootRUU
Should see silver HTC logo
Code:
fastboot flash zip <name of file.zip>
The first time you issue this command merely sets up phone to receive the RUU or firmware, it will fail you have to issue the exact command again.
Code:
fastboot flash zip <name of file.zip>
The green status bar may not go all the way to 100%, if it is complete in the cmd window wait a few seconds then proceed.
Code:
fastboot reboot

majmoz said:
first. These are the commands to flash both the RUU & firmware after booting into bootloader/FASTBOOT USB:
Code:
fastboot oem rebootRUU
Should see silver HTC logo
Code:
fastboot flash zip <name of file.zip>
The first time you issue this command merely sets up phone to receive the RUU or firmware, it will fail you have to issue the exact command again.
Code:
fastboot flash zip <name of file.zip>
The green status bar may not go all the way to 100%, if it is complete in the cmd window wait a few seconds then proceed.
Code:
fastboot reboot
Click to expand...
Click to collapse
So I tried what you said (including the stock wipe firmware) but every time it says:
writing 'zip'...
(bootloader) signature checking...
FAILED (remote: 12 signature verify fail)
finished. total time: 85.644s
I don't know why but I seem to keep getting this 12 signature verify fail....

fifaman said:
So I tried what you said (including the stock wipe firmware) but every time it says:
writing 'zip'...
(bootloader) signature checking...
FAILED (remote: 12 signature verify fail)
finished. total time: 85.644s
I don't know why but I seem to keep getting this 12 signature verify fail....
Click to expand...
Click to collapse
Let try this version RUU 5.11.401.10.zip and firmware.

majmoz said:
Let try this version
Click to expand...
Click to collapse
This may be a dumb question but just to confirm, you want me to flash the firmware first, THEN the RUU right?

@majmoz
Hey so I tried the firmware, and it worked! Flashed it BUT when I tried your RUU file, it said the same 12 signature verify fail

fifaman said:
This may be a dumb question but just to confirm, you want me to flash the firmware first, THEN the RUU right?
Click to expand...
Click to collapse
They may not run since you are S-ON and I don't know if they are signed. I am trying to find a RUU.exe for you. Failing that, do you have a linux machine or MAC? If not, you can run linux off a USB FAQ Q5. Linux doesn't do all of the check that Win performs.

@majmoz
I have a Mac which would be much easier and I don't have Linux.... but I can create a USB Linux based on what I see from that link...
Which one should I use?

fifaman said:
@majmoz
I have a Mac which would be much easier and I don't have Linux.... but I can create a USB Linux based on what I see from that link...
Which one should I use?
Click to expand...
Click to collapse
Since you have a Mac use it. Just use the information from Q#3 in the guide to get the correct syntax.

@majmoz
hey so I tried it on my mac, did it all correctly.
But it comes down to this again:
(boot loader) signature checking...
FAILED (remote: 12 Signature verify fail)

fifaman said:
@majmoz
hey so I tried it on my mac, did it all correctly.
But it comes down to this again:
(boot loader) signature checking...
FAILED (remote: 12 Signature verify fail)
Click to expand...
Click to collapse
Since the firmware worked did you try to reboot the phone?
I'm not clear on what caused your issue? What rom was the phone on before you decided to go back to stock? Did you perform the unlock procedure the first time? If so, do you still have the Unlock_code.bin? If not, according to the procedure you need mostly fastboot to unlock your phone.

@majmoz
Yes I did reboot the phone using the command when I used the first firmware.
I was on Cyanogenmod 11 before. I did perform the unlock procedure the first time and YES I do still have the unlock_code.bin
Right now its on Relocked...
Is there any way I can use this unlock_code.bin to Unlock it? I tried on my mac and it said <error: cannot load 'token'> when I tried to <./fastboot flash unlock token Unlock_code.bin>
Sorry for giving you so much trouble...

@majmoz
So maybe I could be doing this wrong or perhaps the RUU file is the wrong one?
Because I'm able to flash the firmware fine and when I enter the reboot command....it reboots but doesn't go into boot loader, its just a black screen. Then I hold down the power and volume down and it goes into boot loader mode....And I repeat the process for the RUU you gave me and it says the same 12 signature verify fail.
What exactly is supposed to show when I flash the initial firmware? because my phone seems to turn off....and I have to hold down power and volume down for 15 seconds (the home and back button flashes a few times, then it goes into boot loader)

fifaman said:
@majmoz
Yes I did reboot the phone using the command when I used the first firmware.
I was on Cyanogenmod 11 before. I did perform the unlock procedure the first time and YES I do still have the unlock_code.bin
Right now its on Relocked...
Is there any way I can use this unlock_code.bin to Unlock it? I tried on my mac and it said <error: cannot load 'token'> when I tried to <./fastboot flash unlock token Unlock_code.bin>
Sorry for giving you so much trouble...
Click to expand...
Click to collapse
You might have to go through the procedure again since you changed your firmware.
So, I guess the phone is working but you want to go back to stock? If you can get it unlocked again, then you could install TWRP and flash this Guru Reset 5.11.401.10. This will get you back to stock, at the end it will ask if you want to root or not choose do not root and it will install the stock recovery. Then you could relock the bootloader and you are done!

@majmoz
OH MY GOD! I Unlocked it!! It worked holy hell you're amazing!
Now I've downloaded TWRP...How do I install this?
majmoz said:
You might have to go through the procedure again since you changed your firmware.
So, I guess the phone is working but you want to go back to stock? If you can get it unlocked again, then you could install TWRP and flash this Guru Reset 5.11.401.10. This will get you back to stock, at the end it will ask if you want to root or not choose do not root and it will install the stock recovery. Then you could relock the bootloader and you are done!
Click to expand...
Click to collapse

fifaman said:
@majmoz
So maybe I could be doing this wrong or perhaps the RUU file is the wrong one?
Because I'm able to flash the firmware fine and when I enter the reboot command....it reboots but doesn't go into boot loader, its just a black screen. Then I hold down the power and volume down and it goes into boot loader mode....And I repeat the process for the RUU you gave me and it says the same 12 signature verify fail.
What exactly is supposed to show when I flash the initial firmware? because my phone seems to turn off....and I have to hold down power and volume down for 15 seconds (the home and back button flashes a few times, then it goes into boot loader)
Click to expand...
Click to collapse
When you run the firmware and you use the fastboot reboot command the phone should reboot into the OS. If you use the fastboot reboot-bootloader command the phone should reboot into the bootloader.
Did the black screen have a red triangle in it?
Cyanogenmod 11 does a job on the phone and unfortunately it sometimes takes a RUU to correct it.
---------- Post added at 04:27 PM ---------- Previous post was at 04:24 PM ----------
fifaman said:
@majmoz
OH MY GOD! I Unlocked it!! It worked holy hell you're amazing!
Now I've downloaded TWRP...How do I install this?
Click to expand...
Click to collapse
In bootloader/FASTBOOT USB:
Code:
fastboot flash recovery <name of recovery.img>
fastboot erase cache
fastboot reboot-bootloader

@majmoz
Okay so you're amazing. I installed TWRP and it works, which gives me some relief. Now the only problem is, how do I get the Guru Reset on my phone? I can't seem to drop it in using android file transfer. Any solutions?

fifaman said:
@majmoz
Okay so you're amazing. I installed TWRP and it works, which gives me some relief. Now the only problem is, how do I get the Guru Reset on my phone? I can't seem to drop it in using android file transfer. Any solutions?
Click to expand...
Click to collapse
Here is the entire procedure you have already got most of it complete.
Originally posted by @alrayHTC ONE M7_U/M7_UL - ADB PUSH & FLASH A ROM - DETAILED INSTRUCTIONS
Prerequisites:
You need ADB and FASTBOOT on your computer,
either by installing the Android SDK or Minimal ADB and FASTBOOT
You need to know how to start a fastboot/adb command prompt:
To open a command window prompt, in Windows go to Start Menu --> ''Run'' then type cmd. Change the directory to the ADB folder on your machine:
If using the default install location for the SDK:
Code:
cd C:\adt-bundle-windows-x86_64-<DATE>\sdk\platform-tools
If using the default install location of Minimal ADB and FASTBOOT:
Code:
cd C:\Program Files (x86)\Minimal ADB and Fastboot
Or hold left shift + right click a blank space inside the folder where adb and fastboot are located and select ''Open command window here'' from the contextual menu.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
You need TWRP recovery on your device.
We still recommend to use version 2.6.3.3 for all roms
except if another version is specified in the rom OP.
Use 2.7.1.1+ for roms that require "block:by-name" support (CM11)
Unlock bootloader if not already unlocked:
Thanks to Electroz for the video tutorial
Flash TWRP Recovery:
Make sure the recovery.img file is in the same folder where adb and fastboot are located
(C:\adt-bundle-windows-x86_64-<DATE>\sdk\platform-tools or C:\Program Files (x86)\Minimal ADB and Fastboot)
reboot phone in bootloader mode
Flash the recovery:
Code:
fastboot flash recovery name_of_recovery.img
fastboot erase cache
fastboot reboot-bootloader
You need your HTC drivers correctly installed on your PC:
If not, follow this guide (thanks to nkk71):
originally from @nkk71: [GUIDE] [02-MAR-2014] nkk71's SuperGUIDE to returning 100% back to stock
follow the below instructions to fix
Open "Device Manager" -> select the unknown "One" -> right-click -> "Update Driver Software ..." -> "Browse my computer" -> "Let me pick" -> "Android USB Devices" -> select "My HTC ..." -> install that
just in case, HTC Drivers can be found here: [Drivers] HTC Drivers for Windows - Several Versions (credits to @mdmower)
though you should already have them since you have been using your phone anyways
for those who like a visual guide:
okay so I did a fastboot boot command, and as you can see it didnt install correct driver
Open "Device Manager"
there's the culprit
right click and Update Driver Software
select Browse my computer for driver software
select Let me pick from a list of device drivers on my computer
select Android USB Devices
select My HTC ... (if you have more than one version, choose the latest)
warning, select Yes
successful installation
now it looks better
and can confirm:
Code:
C:\ADB3>[B]adb devices[/B]
List of devices attached
HTxxxxxxxxxx recovery
Click to expand...
Click to collapse
​
Click to expand...
Click to collapse
Click to expand...
Click to collapse
Procedure:
Make sure the ROM you want to flash is in the same folder where ADB and FASTBOOT are.
(C:\adt-bundle-windows-x86_64-<DATE>\sdk\platform-tools or C:\Program Files (x86)\Minimal ADB and Fastboot)
Here is a list of the HTC M7 roms. Some other roms can be found here.
Connect your phone to computer using usb cable
(if not using the official HTC USB calble, make sure
you are using a USB data cable and not only a charging
cable. Data cables have 4 contacts: 5V, GND, DATA+, DATA-.
Charging cable only have 5V and GND contact and will not work)
Reboot phone in recovery mode (TWRP):
If phone is booted in OS:
Code:
adb reboot recovery
if not booted or bootlooping, hold power button + volume down until phone boot in bootloader mode
then select BOOTLOADER then RECOVERY using volume up/down to navigate and power button to select.
Make sure your phone is booted in TWRP main menu:
transfer the rom to your /sdcard folder:
Code:
adb push name_of_rom.zip /sdcard/
Wait for the zip file to transfer, this can take several minutes (5-15) and there is no progress bar, the command prompt will be unresponsive for that duration. When the command prompt is responsive again and display how much bytes transferred in X seconds, the transfer is completed:
In TWRP main menu, select ''INSTALL''
Browse the installation menu and select your rom zip file inside /sdcard folder:
Swipe to confirm you want to flash the rom
Reboot phone
Click to expand...
Click to collapse
Click to expand...
Click to collapse

HTC ONE M7 OTA UPDATE Red triangle with exclamation mark on boot !!!

Just bought a brand new "HTC ONE M7" from Ebay (Brand New, Untouched Box) so its not rooted.
I'm trying to update the phone from 6.09.401.5(stock) to 6.09.401.10 ( 197.42mb )
After downloading the update, I installed it. Phone goes off, then a green arrow appears and as it installs, a red triangle with exclamation mark will appear stopping the installation and will reboot back the phone to the home screen. (Software wasn't installed).
I tried the following things:
1. Factory reset phone and re download software and install.
2. Delete the software in "Downloads" and re download it and install
3. Settings > Apps > All > Updater > (CLEAR data and cache) then re download and install.
4. Tried doing this "Wipe Cache Partition".
This what i followed:
~ Turn off Fast boot under Settings > Power
~ Power off phone
~ Press and hold Vol down , press power button until you see boot-loader (3 happy androids on skateboards at bottom of page). Release vol down.
~ Select Recovery by using vol down, press Power to select.
~ Wait. This takes a while.
~ You will see a red triangle with a exclamation mark in the middle.
~ Press and hold Vol up. Tap power. Release vol up when you see a blue menu.
~ Select Wipe Cache partition with vol down. Press Power. Now it wipes the cache partition. Done!
~ It should now have marked Reboot system now. Press Power to select. Phone will now reboot to normal mode.
AND this shows:
Finding update package.......
Opening update package......
Installing update......
Verifying current system...
"/system/customize/CID/HTC__001.xml" has unexpected contents
.
Installation aborted.
Write hose_mode:0 done
NOTHING WORKED so far..
Is their a fix to this? Please help!! what should i do! Actually bought 2 HTC ONE m7, gold and silver, the gold is the one with the problem and the silver working and updating just fine.
ExtraInfo
BootLoader ( This was Locked originally!! I tried unlocking it and this shows)
-Unlocked-
M7_UL PVT SHIP S-OFF RH
CID-11111111
HBOOT-1.57.0000
RADIO-4T.29.3218.08
OpenDSP-v32.120.0909
OS-4.19.401.9
eMMC-boot 2048MB
Jul 28 2014, 18:52:08.3
Update:
~ I tried to open the bootloader by pressing the Power + Down Volume for both devices, it seems like the GOLD phone is Locked and the SILVER is Relocked. So im guessing i need to unlock the gold or make it to appear relocked to fix it. Still not sure but I'm going to try unlocking it. (I Have unlocked it)
~ After Unlocking it , I decided to relocked it...
Bootloader is now...
-RELOCKED-
M7_UL PVT SHIP S-OFF RH
CID-HTC_001
HBOOT-1.57.0000
RADIO-4T.29.3218.08
OpenDSP-v32.120.0909
OS-4.19.401.9
eMMC-boot 2048MB
Jul 28 2014, 18:52:08.3
Still won't install the update..
"fastboot getvar all"
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 4A.23.3263.28
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.19.401.9
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: HT34X9W08160
(bootloader) imei: 354439052286954
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4078mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-4dab9d12
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0

Update
T_T

oblax17 said:
Just bought a brand new "HTC ONE M7" from Ebay (Brand New, Untouched Box) so its not rooted.
I'm trying to update the phone from 6.09.401.5(stock) to 6.09.401.10 ( 197.42mb )
After downloading the update, I installed it. Phone goes off, then a green arrow appears and as it installs, a red triangle with exclamation mark will appear stopping the installation and will reboot back the phone to the home screen. (Software wasn't installed).
I tried the following things:
1. Factory reset phone and re download software and install.
2. Delete the software in "Downloads" and re download it and install
3. Settings > Apps > All > Updater > (CLEAR data and cache) then re download and install.
4. Tried doing this "Wipe Cache Partition".
This what i followed:
~ Turn off Fast boot under Settings > Power
~ Power off phone
~ Press and hold Vol down , press power button until you see boot-loader (3 happy androids on skateboards at bottom of page). Release vol down.
~ Select Recovery by using vol down, press Power to select.
~ Wait. This takes a while.
~ You will see a red triangle with a exclamation mark in the middle.
~ Press and hold Vol up. Tap power. Release vol up when you see a blue menu.
~ Select Wipe Cache partition with vol down. Press Power. Now it wipes the cache partition. Done!
~ It should now have marked Reboot system now. Press Power to select. Phone will now reboot to normal mode.
AND this shows:
Finding update package.......
Opening update package......
Installing update......
Verifying current system...
"/system/customize/CID/HTC__001.xml" has unexpected contents
.
Installation aborted.
Write hose_mode:0 done
NOTHING WORKED so far..
Is their a fix to this? Please help!! what should i do! Actually bought 2 HTC ONE m7, gold and silver, the gold is the one with the problem and the silver working and updating just fine.
ExtraInfo
BootLoader
-Unlocked-
M7_UL PVT SHIP S-OFF RH
CID-11111111
HBOOT-1.57.0000
RADIO-4T.29.3218.08
OpenDSP-v32.120.0909
OS-4.19.401.9
eMMC-boot 2048MB
Jul 28 2014, 18:52:08.3
Update:
~ I tried to open the bootloader by pressing the Power + Down Volume for both devices, it seems like the GOLD phone is Locked and the SILVER is Relocked. So im guessing i need to unlock the gold or make it to appear relocked to fix it. Still not sure but I'm going to try unlocking it. (I Have unlocked it)
Click to expand...
Click to collapse
The phone has definitely been touched! It is infact s-off (security off) and super cid. The super cid is the reason the ota update will fail.
I believe you will need to change the cid to original before trying ota again. However being S-OFF you can flash most anything to the phone.
Best to post the output of "fastboot getvar all" so folks here can suggest more.

mb_guy said:
The phone has definitely been touched! It is infact s-off (security off) and super cid.
Click to expand...
Click to collapse
Exactly, unlocked bootloader, S-OFF and supercid is far from being a brand new phone. :good: and another obvious thing, see below
The super cid is the reason the ota update will fail.
I believe you will need to change the cid to original before trying ota again
Click to expand...
Click to collapse
No, doesn't matter. The only problem that can be caused by having the wrong cid (supercid is not considered a wrong cid) is that you will not get notified that there is an ota update. If you were able to download the update then the CID isn't a problem.
oblax17 said:
AND this shows:
Finding update package.......
Opening update package......
Installing update......
Verifying current system...
"/system/customize/CID/HTC__001.xml" has unexpected contents
Click to expand...
Click to collapse
Unexpected contents = your phone isn't stock.
ExtraInfo
BootLoader
-Unlocked-
M7_UL PVT SHIP S-OFF RH
CID-11111111
HBOOT-1.57.0000
RADIO-4T.29.3218.08
OpenDSP-v32.120.0909
OS-4.19.401.9
eMMC-boot 2048MB
Click to expand...
Click to collapse
Humm.... 4.19.401.9.... but your phone current OS is 6.09.401.5 and downloading the 6.09.401.10 update? If you phone was brand new then it should be running the same OS version than the firmware version displayed in bootloader, 4.19.401.9 + what already said by mb_guy. Someone tampered with the phone and then installed the wrong OS version on it. Another proof of what i'm saying, the radio version that comes with 4.19.401.9 is 4A.23.3263.28 not 4T.29.3218.08 like in your bootloader info.
Simply flash a RUU and everything will be good.
Simple and easy way, flash this one:http://www.htc1guru.com/2014/03/android-ruu-europe/ then take all ota from 4.19.401.9 to 7.19.401.51
or a little more complicated but less ota update to do after: update your firmware to 7.19.401.2 then flash the 7.19.401.22 RUU. then there are only 2 ota updates to e on the latest version (7.19.401.51).

alray said:
Simply flash a RUU and everything will be good.
Simple and easy way, flash this one:http://www.htc1guru.com/2014/03/android-ruu-europe/ then take all ota from 4.19.401.9 to 7.19.401.51
or a little more complicated but less ota update to do after: update your firmware to 7.19.401.2 then flash the 7.19.401.22 RUU. then there are only 2 ota updates to e on the latest version (7.19.401.51).
Click to expand...
Click to collapse
Can you tell more about this 2nd option you gave me? Do you mean updating my firmware from 4.19.401.9 to 7.19.401.2? not doing ota? like download the firmware then do it on fastboot CMD? Can you send me a reference or a tutorial, so i can get a idea on how to do it? that would be great
^ NVM I figured it out!!! Thank you so much!

mb_guy said:
Best to post the output of "fastboot getvar all" so folks here can suggest more.
Click to expand...
Click to collapse
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 4A.23.3263.28
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.19.401.9
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: HT34X9W08160
(bootloader) imei: 354439052286954
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4078mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-4dab9d12
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0

Problem SOLVED!!
alray said:
Update your firmware to 7.19.401.2 then flash the 7.19.401.22 RUU.
Click to expand...
Click to collapse
I did this and now my software is 7.19.401.22 and now working fine, thank you!!! :victory::victory::victory::victory::victory:

oblax17 said:
I did this and now my software is 7.19.401.22 and now working fine, thank you!!! :victory::victory::victory::victory::victory:
Click to expand...
Click to collapse
No problem, you should get 2 more ota updates to be on the latest version btw (7.19.401.51)

alray said:
No problem, you should get 2 more ota updates to be on the latest version btw (7.19.401.51)
Click to expand...
Click to collapse
Yep :good:
Thank you again! :highfive:

I have the same problem, can someone explain me how this procces works so I can do the same and update the phone?

Chrome_Disaster said:
I have the same problem, can someone explain me how this procces works so I can do the same and update the phone?
Click to expand...
Click to collapse
Post the output of "fastboot getvar all" (hide your imei and serialno)

alray said:
Post the output of "fastboot getvar all" (hide your imei and serialno)
Click to expand...
Click to collapse
hey, where do I fiind this option/menu ?
can i add you on skype? or some live text messenger, so we can get more in details there, if you want.

Chrome_Disaster said:
hey, where do I fiind this option/menu ?
can i add you on skype? or some live text messenger, so we can get more in details there, if you want.
Click to expand...
Click to collapse
"fastboot getvar all" isn't an option or menu, its a fastboot command that will output your phone informations, just like the OP did at the end of post #1. To use the "fastboot getvar all" command you need to install HTC's drivers on your computer and the android sdk tools (adb and fastboot), reboot your phone in bootloader mode, connect it to your computer, make sure you see the red "fastboot usb" caption (if not, select the FASTBOOT menu" then open an ADB/FASTBOOT command window on your computer and type "fastboot getvar all" and hit enter. Copy paste the output in the thread but make sure to remove your IMEI and SERIALNO before.

alray said:
"fastboot getvar all" isn't an option or menu, its a fastboot command that will output your phone informations, just like the OP did at the end of post #1. To use the "fastboot getvar all" command you need to install HTC's drivers on your computer and the android sdk tools (adb and fastboot), reboot your phone in bootloader mode, connect it to your computer, make sure you see the red "fastboot usb" caption (if not, select the FASTBOOT menu" then open an ADB/FASTBOOT command window on your computer and type "fastboot getvar all" and hit enter. Copy paste the output in the thread but make sure to remove your IMEI and SERIALNO before.
Click to expand...
Click to collapse
is there a tutorial for how i should proceed to do this? im sorry im new on this things, also this thing have negative effects for the phone ?

Chrome_Disaster said:
is there a tutorial for how i should proceed to do this? im sorry im new on this things, also this thing have negative effects for the phone ?
Click to expand...
Click to collapse
No, reading the phone informations doesn't have any negative effects on the phone unless you try some random commands I didn't tell you
Read and install this
Then install your drivers
Connect your phone to your computer and reboot it in bootloader (hold your power and volume down buttons)
When in bootloader mode, make sure you see "fastboot usb" in red
Open a "adb / fastboot" command windows: Start menu ---> Programs ---> Minimal adb and fastboot ---> Minimal adb and fastboot.exe
type "fastboot getvar all" in the command without (without the quotes)
Hit Enter
Copy/paste the output in this thread but make sure to remove your IMEI and SERIALNO

alray said:
No, reading the phone informations doesn't have any negative effects on the phone unless you try some random commands I didn't tell you
Read and install this
Then install your drivers
Connect your phone to your computer and reboot it in bootloader (hold your power and volume down buttons)
When in bootloader mode, make sure you see "fastboot usb" in red
Open a "adb / fastboot" command windows: Start menu ---> Programs ---> Minimal adb and fastboot ---> Minimal adb and fastboot.exe
type "fastboot getvar all" in the command without (without the quotes)
Hit Enter
Copy/paste the output in this thread but make sure to remove your IMEI and SERIALNO
Click to expand...
Click to collapse
Good morning,
I have the red triangle with exclamation mark on my M7, I have done what you have said above and the output is:
What would I need to do to fix this?
Thanks

sadham10 said:
Good morning,
I have the red triangle with exclamation mark on my M7, I have done what you have said above and the output is:
What would I need to do to fix this?
Thanks
Click to expand...
Click to collapse
Flash the 7.19.401.2 RUU
Instructions and file: http://forum.xda-developers.com/htc-one/general/lollipop-ruu-zip-small-collection-t3053944

alray said:
Flash the 7.19.401.2 RUU
Instructions and file: http://forum.xda-developers.com/htc-one/general/lollipop-ruu-zip-small-collection-t3053944
Click to expand...
Click to collapse
Hi,
when I try to install fastboot.exe I get an error. The program can't start because AdbWinApi.dll is missing from your computer. Try reinstalling the program to fix this problem.
How do I resolve this? I have tried reinstalling.
---------- Post added 27th February 2016 at 12:03 AM ---------- Previous post was 26th February 2016 at 11:12 PM ----------
sadham10 said:
Hi,
when I try to install fastboot.exe I get an error. The program can't start because AdbWinApi.dll is missing from your computer. Try reinstalling the program to fix this problem.
How do I resolve this? I have tried reinstalling.
Click to expand...
Click to collapse
I managed to get fastboot working, but when I type fastboot flash zip RUU.zip I get an error message stating it has failed (remote: 02 data length is too large... any ideas on how to fix this? I have tried numerous RUU files starting with the one you requested I use above.

sadham10 said:
Hi,
when I try to install fastboot.exe I get an error. The program can't start because AdbWinApi.dll is missing from your computer. Try reinstalling the program to fix this problem.
How do I resolve this? I have tried reinstalling.
---------- Post added 27th February 2016 at 12:03 AM ---------- Previous post was 26th February 2016 at 11:12 PM ----------
I managed to get fastboot working, but when I type fastboot flash zip RUU.zip I get an error message stating it has failed (remote: 02 data length is too large... any ideas on how to fix this? I have tried numerous RUU files starting with the one you requested I use above.
Click to expand...
Click to collapse
You need to use htc_fastboot.exe not the regular fastboot.exe. Read the instructions linked above

alray said:
You need to use htc_fastboot.exe not the regular fastboot.exe. Read the instructions linked above
Click to expand...
Click to collapse
I used the HTC fastboot from the link above. http://forum.xda-developers.com/htc-one/general/lollipop-ruu-zip-small-collection-t3053944
Next to get htc fastboot here. When I click on it to download it just shows fastboot. Unless you have another link I can download it from?