The wife took her AT&T S6 Active in the pool today to grab a quick pic (for the thousandth time in the two years she's had it) when it reset, and now it's having all kinds of crazy random screen tap inputs without being touched, randomly rebooting, and even doing this:
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(I don't know why, but I can't get the image to embed to save my life. Tried 3 different hosting services, no love. WTF, XDA?)
Anyway...if the pic didn't work, it's a blue screen talking about how custom OSs can harm your device.
So yea...sure seems to me like water damage. How is this a thing?
Nvm. I'm nuts.
The blue screen talking about custom OSes is the download mode warning. It should say something like press volume up to continue or volume down to restart. If you didn't intentionally hold home and volume up, some buttons may be jammed.
I've had the same issue just from having it in the bathroom when I take a QUICK shower. It's water "resistant" basically, and the water "proof" feature is pretty give-or-take. Honestly, my S4 Active seemed much more durable when it came to water; maybe that was due to the rubber piece that covered the charge port, I don't know.
I wouldn't intentionally get it wet anymore and would look at it more as a feature to protect you from accidental damage from this point on. I know that it sucks because we bought this phone due to the fact that we wanted to do things like this, but I've had so many issues with it at this point that I'm just thankful it's still working. The screen taps (I have the feature enabled where I can see where I tap the screen, a small white circle, so I could physically see the ghost-taps all oveR) and random restarts... it's all gone away by now, but my phone will still randomly shut off at times. Even worse, it will boot back up with a black screen; I can hear the sound and it's all running, just no screen. Sometimes I'll have to force-restart it up to TEN TIMES to finally get the screen to come on.
Be thankful it's still working at all and, as much as it sucks, I'd treat it like any other "water is death" phone from now on.
Related
I got bored and my battery was having issues where it doesn't update correctly on the status bar so I decided to open the tablet up.
Everything seem to be in place and no loose wires, Here we go. Attempt this at your own risk.
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--> Remove the screws in each housing where the dock will go. Be careful the screws are very small.
--> Stick that screw driver in there. after removing the screw, use the screwdriver to push on the screen upward from inside the housing. Push gently.
And you can go along the screen with a plastic prier to lift the rest of the screen. Once you done that
--> Here's the inside.
--> lift up the white strip tab to remove the cable. Be Gentle ( located on the left side of the tablet )
--> Lift up the black strip tab to remove the cable. Be Gentle ( located on the back of the screen )
--> removing these cables will disconnect the screen from the tablet itself.
--> A interesting find. The metal housing where the dock goes was loose when i opened up the tablet. (I dont have a dock yet) so the housing was loose out of the box. This is probably what was causing all the loose locking mechanism for the tablet and dock. (Dat arrow)
Terrible quality control by Asus :|
Wow, I could have used this about 24 hours ago. I ended up just winging it anyway, I was actually regretting not taking pictures so I could post a teardown like you just did.
I was also going to post the possible WiFi fix I attempted. When the tablet is opened up, there are four little springy tabs (pogos?) on the top right corner of the motherboard that connect to the screen when assembled (two for WiFi, two for GPS). My suspicion is that they were not connecting fully from the motherboard to the back of the screen. I had been having problems with WiFi dropping out which coincidentaly started around the time my tablet developed screen click. In an attempt to fix the screen click, I pressed firmly around the bezzel which I suspect pushed my pins down far enough to create connection issues.
What I did was simply stretch the pins back out towards the screen contacts. It did seem to help a little bit, but I have been brainstorming a better way to ensure contact.
All that being said I am no developer. I got the idea from here http://www.youtube.com/watch?v=vgx2Kpfi-Ps
Also, I take no responsibility if you try this method, and break your device.
I've noticed these lines appear on screen when my finger touches it. Horizontal lines appear, they seem to actually be in a fixed location, fading away after a second of no contact and then reappearing in the same location.
I have tried:
Restarting
Booting into safe mode
Remove screen protector
Changed screen brightness
Went into developer mode, there was a setting there to show where you press and it was turned off already.
Anyone know what on earth it is?
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This must be a hardware problem. If you're still under Huaweis warranty, send the phone in for repair.
Hint: print the photos you made and put them directly beside the phone, so the repairman can see the problem.
I had the exact same problem and they disappeared after a couple days.
I noticed that this lines appears after I activate "glove mode", but when I disable it, reduces the lines. Only stops this "bug" after a restart. Verify if you have glove mode on (settings > smart assistance > glove mode)
I got this problem too. Very rare and I think it's a hardware thing.
A colleague of mine made the screen do this when touching it but if I did the same nothing happened. The effect (he had) on the screen went away after a few tries.
I blame it on static electricity but might be something else...
I have a similar problem except I have 3 faint white vertical lines running down through my screen, barely noticeable though, so im not sure what the problem is
?
Anyone have further information? Im worried sick because I got this problem a couple hours after puting a "smart case" (cheap knockoff) on the device (has a magnet on the back and on the side) and a "glass" protector. I'll remove these for now and see what happens.
UPDATE: I'm almost certain it had something to do with my cheap screen protector (I haven't removed it tho). In any case, it took about two weeks before these lines seemed to stop appearing. Haven't seen them for 2 or 3 weeks now.
Electrostatics
Tipico said:
Anyone have further information?
Click to expand...
Click to collapse
White stripes (or lines) on the IPS displays appear as a result of electrostatic voltage. This problem has been confirmed for a number of smartphones other manufacturers: Huawei P10 Pro, Sony Xperia XZ1 and XZ2, HTC U11 and U11+.
for example, Sony says:
Sony Mobile is committed to providing the highest standard of product quality and customer service for all of our products. Due to the characteristic of the display, you may see stripe patterns as a result of electrostatic in some models. This is not a functional defect and usually the stripe patterns fade away as the electrostatic disappears.
Click to expand...
Click to collapse
"Electrostatic voltage is still just voltage. Materials that can store electrostatic charges are insulators (or are insulated by something), so the charge cannot leak away."
IMAO, this problem is not a global one, but it seems to me that it is related to hardware defects in the assembly of smartphones.
Just wondering, if you are talking via a voice call using the speaker phone function, should the screen remain on? Mine turns off after a few seconds on speaker phone mode.
Sent from my SM-N950U using Tapatalk
My screen stays on for the time I selected in display settings
winol said:
My screen stays on for the time I selected in display settings
Click to expand...
Click to collapse
mine too!
Yes, display settings are adhered to.
You can easily reactivate display when needed...
Yeah, I thought so. So my Note 8 and the wife's , the screen turns off when in speaker phone mode handsfree after about 30s .Started doing that after porting into Sprint, so probably a software bug with the Note 8 self configuration of when changing sim to different provider.
So basically, my screen turns off in speaker phone mode after 30s. I knew it didn't behave like that before .
Sent from my SM-N950U using Tapatalk
winol said:
My screen stays on for the time I selected in display settings
Click to expand...
Click to collapse
I'm not referring to how long your screen time out was set to.
I'm asking if the screen stays on indefinitely when in speaker phone mode.
Sent from my SM-N950U using Tapatalk
As already answered, the screen will stay on as per display settings, if you set display to stay on indefinetely, in speakerphone will stay that way, I do not see why it is so confusing for you…
winol said:
As already answered, the screen will stay on as per display settings, if you set display to stay on indefinetely, in speakerphone will stay that way, I do not see why it is so confusing for you…
Click to expand...
Click to collapse
I already understood what you were saying in regards to the display time out duration shown in attached screen shot.
However I was under the impression that the screen stayed on indefinitely when in speaker phone mode regardless of what the screen time out duration was set to.
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Sent from my SM-N950U using Tapatalk
It was about a couple hours after high-noon and the sun was about 45° above the horizon. I noticed that if you hold your device with the top edge facing the sun, the screen unlock doesn't work.
It just happened to be, I was holding my device at the normal angle I hold it at, and I was facing the sun and I couldn't unlock my phone using my fingerprint unless I faced the device's screen towards me; It would give me "The screen is dirty" error otherwise.
If anyone else would like to try and replicate this and see if it happens to them too.
I think the problem must be the sun is reflecting at a weird angle on the screen or passing under your finger print under the glass and it messes with the sensor.
Update:
I just remembered it was at an angle where you could actually see the hole in the screen where the fingerprint sensor can see
bigmikey307 said:
It was about a couple hours after high-noon and the sun was about 45° above the horizon. I noticed that if you hold your device with the top edge facing the sun, the screen unlock doesn't work.
It just happened to be, I was holding my device at the normal angle I hold it at, and I was facing the sun and I couldn't unlock my phone using my fingerprint unless I faced the device's screen towards me; It would give me "The screen is dirty" error otherwise.
If anyone else would like to try and replicate this and see if it happens to them too.
I think the problem must be the sun is reflecting at a weird angle on the screen or passing under your finger print under the glass and it messes with the sensor.
Update:
I just remembered it was at an angle where you could actually see the hole in the screen where the fingerprint sensor can see
Click to expand...
Click to collapse
Hmmm...will try at the earliest..
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The fingerprint scanner is type of camera that captures and compares images, so I'll go out on a limb and say it most likely didn't work due to too much light hitting the sensor preventing a clear image from being visible, so for security purposes, it couldn't verify your fingerprint, which I'd rather knowing that it works well than it taking a crappy scan of my fp and passing it off as okay.
Dark Nightmare said:
The fingerprint scanner is type of camera that captures and compares images, so I'll go out on a limb and say it most likely didn't work due to too much light hitting the sensor preventing a clear image from being visible, so for security purposes, it couldn't verify your fingerprint, which I'd rather knowing that it works well than it taking a crappy scan of my fp and passing it off as okay.
Click to expand...
Click to collapse
This!
Hello, Note 9 exynos here, currently on EvolutionX 7.5 Android 13
my phone screen literally has a hole in it, but that doesnt prevent from using my phone.
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the major issue im facing now is that if i lock the phone or let the screen timeout, the screen will not turn back on, but the phone is definitely working because i can receive messages and calls. i can even feel vibration whenever i try to put in my lock screen pattern, whether it was a fail or a successful unlock.
only way i can get it to turn back on is to force restart (volume down + power button for about 8 seconds), then it would work fine, until i have to lock the screen/ screen times-out.
other minor issue is i cant use the screen below about 60% screen brightness, the bottom half of the screen will be completely green with max brightness ( i can understand that is a hardware problem since i have a hole in the screen).
the confusion is, i never face the screen backlight not turning back on again after it goes off due to screen runtime when im in TWRP.
i was originally on Noble rom 2.7 no problems, Noble rom 2.8 no problems, updated to noble rom 2.9 started facing this problem but it was intermittent, i started rolling back the versions but the problem continued, i tried switching to EvolutionX, same problem.
Am i right for thinking this would be a driver/software/firmware issue?
Does the screen flicker, then shut off when you try to switch it on? If yes, its most likely the display. My Note9 has a busted screen and does the same thing sometimes, and at a lower brightness it flickers badly. If not, it might be a driver issue of some kind, but I would guess its the display at fault still, since OLED damage does get worse with time, and perhaps when you switched to Noble 2.9, it coincidentally got worse right after you installed it.
TheTechnoGuy18 said:
Does the screen flicker, then shut off when you try to switch it on? If yes, its most likely the display. My Note9 has a busted screen and does the same thing sometimes, and at a lower brightness it flickers badly. If not, it might be a driver issue of some kind, but I would guess its the display at fault still, since OLED damage does get worse with time, and perhaps when you switched to Noble 2.9, it coincidentally got worse right after you installed it.
Click to expand...
Click to collapse
it does indeed flicker before it turns off, but since this post, noblerom 3.0 launched, although its not perfect, the screen does atleast work now, not everytime but the screen will eventually turn on after 3-4 tries. sometimes even the first time i use the fingerprint scanner.