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I am having two problems on my Samsung Galaxy S Plus GT-I9001.
The first one, of not being to able to download apps started day before yesterday. When I tried to update apps via Play Store, it would just be stuck at starting download, and the actual download won't start. The bar just kept moving like it does before download starts, but actual download does not start.
I searched for solution to this problem, and tried the steps on Google support... to clear cache and data for Google Framework Services, and Download Manager, and Google Play Store services. Tried that, nothing happened.
So, I decided to do a factory reset, in the hope that, that would solve the problem. And so I performed the factory reset, but the problem is same as before. Still cannot download apps from Play Store.
Yesterday, when I tried to download update for apps, it showed error 927 sometimes. Other times, it shows nothing, but just gets stuck at starting download.
However, I was able to download two apps, which makes it strange. I was able to download Street View for Maps, and Voice Search. But, the downloading for others didn't work.
I searched for solutions to the problem of error 927, and I tried different solutions I could find, but none have worked. I tried the extensive steps given on this thread here:
http://forum.xda-developers.com/showpost.php?p=33762494&postcount=8
I tried it several times, but so far this has not worked. It's making me a bit frustrated.
Second part of the problem is that, after the factory reset my phone is in the state that it first came. An upgrade to my phone firmware is there from Samsung. I have Samsung Kies installed on my system, and I have successfully done an upgrade to my phone earlier to the latest firmware being offered from Samsung.
So, I tried the upgrade via Samsung Kies. Strangely, it shows what version of firmware I have on my phone, but does not show the name of the version available, it's blank. However, it does inform that an upgrade is there.
So, I start the upgrade, and it performs an initial download, asks for UAC clearance twice, and then the firmware upgrade window comes up, where it starts to download the firmware upgrade files. Then, a Notice window comes up, with something written in Korean or Chinese, I don't know, with an OK button. When pressed OK, the firmware upgrade process closes, and then the phone disconnects from Kies, and is connected again, and then it again shows that a firmware upgrade is available.
I tried upgrading multiple times, same thing occurs. How am I supposed to understand the Notice in Korean/Chinese... that's stupid.
Also, the latest versions of Kies, starting from version 2.5.0 do not support GT-I9001. I had to download version 2.3.3 in order to use Kies to connect to my phone. Because the official upgrade is offered via Kies for I9001. Samsung is not offering update via OTA.
I am using Windows 8, and Samsung Kies works fine.
So, please help me with these two problems... downloading of apps problem, and performing upgrade of my phone.
I haven't rooted my phone.. it's just over a year old.. bought it in January last year. So, warranty is over.
I am also a newbie, and I haven't performed any rooting, or haven't yet gone into recovery mode, etc. So, if I have to do that, will need proper steps, and explanation .
Thanks.
Update via ODIN. Takes some time and patience but it works much better. See the the index in the GT-I9001 i've made a tutorial
mrjraider said:
Update via ODIN. Takes some time and patience but it works much better. See the the index in the GT-I9001 i've made a tutorial
Click to expand...
Click to collapse
Please provide the link.
http://forum.xda-developers.com/showthread.php?t=1922505
Am getting crazy here.
I keep trying for the downloads once in a while. So, I tried downloading again, and this time, the downloads started normally. I updated 3 apps.. Gmail, Google Search, Maps. I also downloaded Flashlight app. After that, I tried to download more, but now again same problem is happening... stuck on starting download. Tried downloading different apps, same. I don't know what the heck is happening.
Any solution will be appreciated.
What might have caused this? After a factory reset, things should have worked fine, but why even after a factory reset, there are problems?
Which google play version do you use?
Thanks for the link.
The Google Play version on my phone which it installed automatically when I had performed factory reset is 3.10.14
CapriAnupam said:
Thanks for the link.
The Google Play version on my phone which it installed automatically when I had performed factory reset is 3.10.14
Click to expand...
Click to collapse
If you have the newest one; V4.0.25 then go to settings > apps > manage apps (or on ICS/JB scrol to all) then search for google play and for Play services and wipe data/cache on both apps.
Well, I have version 3.10.14, and as said in my first post, I have already tried that multiple times, that is, clearing data and cache for the Google Play Store, Play Store Service, Google Services Framework, Download Manager.. but the problem is still there.
There are no updates shown for Google Play Store on my phone.
I have Gingerbread 2.3.6 on my phone.. XXKQD.
About performing upgrade with Odin, how do I know which stock firmware I should upgrade to.
Well, ive searched error 927 via Google ( ) and it means a server error on the developers side. Meaning the playstore/application has issues. Whichs cant be solved by us users
---------- Post added at 11:23 AM ---------- Previous post was at 11:22 AM ----------
CapriAnupam said:
Well, I have version 3.10.14, and as said in my first post, I have already tried that multiple times, that is, clearing data and cache for the Google Play Store, Play Store Service, Google Services Framework, Download Manager.. but the problem is still there.
There are no updates shown for Google Play Store on my phone.
I have Gingerbread 2.3.6 on my phone.. XXKQD.
About performing upgrade with Odin, how do I know which stock firmware I should upgrade to.
Click to expand...
Click to collapse
*#1234# and chose the correct CSC for your country.
Also did you tried a complete factory reset?
mrjraider said:
Well, ive searched error 927 via Google ( ) and it means a server error on the developers side. Meaning the playstore/application has issues. Whichs cant be solved by us users
Click to expand...
Click to collapse
Well, I too had searched for this error yesterday, and as said in my first post, it is quite a common error, and I found some solutions, like the one you told, to clear data/cache, etc. But that does not work.
It does not necessarily mean that the problem is on developer's side, otherwise, it wouldn't have been solved with the different solutions.
mrjraider said:
*#1234# and chose the correct CSC for your country.
Click to expand...
Click to collapse
Thanks, I did that. CSC is I90010DDKP5. So, how does this help me in choosing the correct firmware upgrade
mrjraider said:
Also did you tried a complete factory reset?
Click to expand...
Click to collapse
Well, I have performed a factory reset, which is available in the phone under Privacy.
Is there any other form of factory reset? What's a complete factory reset? How is it different from the factory reset there in the phone?
CapriAnupam said:
Well, I too had searched for this error yesterday, and as said in my first post, it is quite a common error, and I found some solutions, like the one you told, to clear data/cache, etc. But that does not work.
It does not necessarily mean that the problem is on developer's side, otherwise, it wouldn't have been solved with the different solutions.
Thanks, I did that. CSC is I90010DDKP5. So, how does this help me in choosing the correct firmware upgrade
Well, I have performed a factory reset, which is available in the phone under Privacy.
Is there any other form of factory reset? What's a complete factory reset? How is it different from the factory reset there in the phone?
Click to expand...
Click to collapse
Factory reset via recovery? Can also help..
And yes if you have the correct one then you can search for it on samsung updates or sammobile
Update on the issues - one issue solved
Seems like the problem is with Play Store, and that's why I was not able to download the apps. Now, the apps are downloading fine, without my doing anything. First, it was working randomly... but now, am able to download all apps. I now feel stupid to have performed the factory reset on the phone so soon.
Seems like Google are rolling out a new version of Play Store, and so I think that's the reason behind the downloading issues. But, its strange why it happened to me only. Anyone else with GT-I9001 experienced this issue?
About the second problem of not being able to upgrade the firmware via Samsung Kies.. I wrote to Samsung, since I have not got any helpful reply from here on the forum. They wrote back to me, giving me the address of Samsung Smart Cafe in the city, and telling me to go there. That's just stupid. For a problem with their software, why should I be the one going to the Smart Cafe. Obviously, they will charge me for their services there. I have written back to them, about this, that it's a problem with their software.. its showing non-English messages whereas the installation language was chosen to be English. Let's see what they reply... but I am not expecting any helpful reply. It will be just wishy-washy.
I may try upgrading the firmware via Odin, but I am thinking if it's worth it. The official firmware upgrade isn't so good, and has bugs.
I am thinking that if I have to upgrade via flashing, then why not root the phone, and install a custom ROM.
Can anyone please tell me about a stable and efficient good custom ROM for GT-I9001? ... or should I open a new thread to ask about it?
Am an absolute newbie with all this rooting, and flashing, and have no idea about the ROMs.
okay so, i recently updated my LT30p to the new firmware*9.2.A.1.205.
after the update was complete, i did a factory reset on my phone(without clearing internal storage)
after it was complete, i set the phone back up, managed to get 2-3 apps to be updated, after which i had to go out of range of wifi and so stopped other apps from downloading or updating.
When i returned and restarted, the apps wont download. like the downloading bar progresses on the playstore but theres no downloading icon on the status bar of the phone(thought it flickers for some apps when download is started) but the download never starts on WIFI.
Ive been trying to fix it since, tried everything from removing account and re-adding, clearing cache and data of play store,play services, as well as download manager.
meanwhile, i tried to download the apps on mobile data, and 4/10 times the download started with the logo appearing on the status bar and all. Other times no luck, as the downloading appeared on the play store only and thats it. I nw even reset my phone once again(without erasing internal storage), but the problem persists.*I really need help as this is annoying, im stuck with an empty phone with nothing working to improve the way things are..*Thanks.
You don't have to erase internal storage, I didn't do it and it's ok.
Try to repair the ROM with SEUS if you have locked bootloader and if not, flash .205 again with flashtool and then flash any kernel you want. Sometimes the download won't start because the Google Play updates itself, I always have this issue after installing new, stock ROM because the Google Play is always outdated in it and it HAS to update. Try to leave the phone connected to the Internet for some time and see if it updates Play Store to... let's say - 4.6.17 version, this is the version I have at the moment and I don't have any problems.
My phone is T. Xperia T.
romcio47 said:
You don't have to erase internal storage, I didn't do it and it's ok.
Try to repair the ROM with SEUS if you have locked bootloader and if not, flash .205 again with flashtool and then flash any kernel you want. Sometimes the download won't start because the Google Play updates itself, I always have this issue after installing new, stock ROM because the Google Play is always outdated in it and it HAS to update. Try to leave the phone connected to the Internet for some time and see if it updates Play Store to... let's say - 4.6.17 version, this is the version I have at the moment and I don't have any problems.
My phone is T. Xperia T.
Click to expand...
Click to collapse
Okay so I Reinstalled it using the SUS,still.no luck..
There a thing that I observed though,
While re-installing the apps after reset, I was also downloading a torrent simultaneously, the playstore download speed was really slow and often it stopped(as in the case when no connection is available) and so I stopped the installing of apps...
Thereafter when I tried to install the apps the next time this problem took place.
Could it be that maybe the download manager or playstore isnt responding to the WiFi as available Internet or something and so the download doesnt start, as on mobile data the download takes place normally. If it is possible then the solutions please...
Is The youtube working?
Sent from my LT29i using XDA Premium 4 mobile app
ModiYasser said:
Is The youtube working?
Sent from my LT29i using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Its blocked in my country do will need a proxy for it :/
Theres a network error on even the mobogenie store when downloading apps frm there too..
And I just noticed that my galaxy tab 3, is also not able to download apps too. The downloading logo in status bar appears, and it doesnt move beyond downloading..
So I suppose theres some network communication problem between my WiFi and appstores, bizarre it seems.
Any help plz?
I had experienced this before even my computer can't load youtube videos actually it did solve by time.
Sent from my LT29i using XDA Premium 4 mobile app
ModiYasser said:
I had experienced this before even my computer can't load youtube videos actually it did solve by time.
Sent from my LT29i using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Im sorry but thats irrelavant, my problem is not being able to download apps from any playstore on WiFi(and to an extent on mobile data too)
It takes some time to Play Store and Google Play Services get updated, just wait for some time.
Check or change your DNS settings...just a thought. Maybe use a good public one...
Well this morning, suddenly the playstore stopped working, showing the following error - Check your connection and try again.
I've faced this problem many times and I'm usually able to solve it, but this time I wasn't able to.
Steps I've already taken
Clear data and cache of Playstore and Google services Framework
Delete the host files in the etc folder
Reboot a couple of times
What else can I do?
Oh and also for some strange reason I wasn't able to update my apps since this morning. An error kept popping up - error 489.
mahendru1992 said:
Well this morning, suddenly the playstore stopped working, showing the following error - Check your connection and try again.
I've faced this problem many times and I'm usually able to solve it, but this time I wasn't able to.
Steps I've already taken
Clear data and cache of Playstore and Google services Framework
Delete the host files in the etc folder
Reboot a couple of times
What else can I do?
Oh and also for some strange reason I wasn't able to update my apps since this morning. An error kept popping up - error 489.
Click to expand...
Click to collapse
See Over Here For Your Error
Link Here
Thank You
TECHNO_THUNDER said:
See Over Here For Your Error
Link Here
Thank You
Click to expand...
Click to collapse
Yeah dude I already tried that. Didn't work. For some reason the internet's stopped working now. Nothing of google is opening up. Nor are the notifications. Other sites are working sans google.
For this reason i decided to flash the stock rom
but when I try to flash, I get this message preflash validation failed
You have any idea?
mahendru1992 said:
Yeah dude I already tried that. Didnt work. For some reason the internets stopped working now. Nothing of google is opening up. Nor are the notifications. Other sites are working sans google.
For this reason i decided to flash the stock rom
but when I try to flash, I get this message preflash validation failed
You have any idea?
Click to expand...
Click to collapse
Sorry I Don't Know About This Issue Too Much,But As Far As I Think It's Some Bootloader Oriented Issue..
Hello, I have no idea how to fix this, I have even tried a factory reset but I'm not sure it helped at all.
At first, I had a problem with In App Purchases - it never loaded them (for example in WoT Blitz it told me that I have something disabled, also in other games, but I didn't do anything like that!)...I tried a factory reset because I couldn't find a way to fix it on the internet or in my settings of phone and Google Play. After factory reset, everything seemed to be fine for a day or so, I tried immediately if WoT Blitz shows me IAP's, and it did show them. I thought everything was fine, but yesterday I tried to download from Google Play Store some games I have bought and played already (Terraria and Rayman Jungle Run). They both are telling me "Licence Verification Failed". I don't know if this was happening already before the factory reset, but I don't think so. I have tried to google but most of what I have found were just telling me to download Lucky Patcher and patch it...but why is this happening and how can I stop it?
I have a rooted Samsung Galaxy S3 Mini with Cyanogenmod Android 4.4.4 KitKat almost a year now, the Cyanogenmod version is newest and there should be no issues.
Sir,
Please wait until mods will move this thread to the device specific forum for more relevant answers.
Stand by
Good luck
I have the B162 update running on my P10 and whenever I try to download an app from Playstore, it shows downloading, but nothing gets downloaded. So I did a hard reset and everything seems to fine. But only for a few days, again I can't download or update anything.
What can be the reason for this?
have you tried with 4G connection ? wifi connection ?
this morning, I couldn't get any app via 4G, I've switched to wifi and magic ! the apps got installed.
ch-vox said:
have you tried with 4G connection ? wifi connection ?
this morning, I couldn't get any app via 4G, I've switched to wifi and magic ! the apps got installed.
Click to expand...
Click to collapse
I tried with both and didn't work. But I found that when you keep the phone standby, apps will be downloaded/updated at random times.
Same for me.
If I reboot the phone, download starts immediately.
here is a troubleshooting tutorial from Google :
https://support.google.com/googleplay/troubleshooter/6241347
Solutions :
Make sure you have an Internet or mobile data connection. Then, restart your device.
Update time and date
Clear cache and data
Reinstall playstore updates
Install system updates
Make sure Download Manager is turned on
Check your device's available storage
ch-vox said:
here is a troubleshooting tutorial from Google :
https://support.google.com/googleplay/troubleshooter/6241347
Solutions :
Make sure you have an Internet or mobile data connection. Then, restart your device.
Update time and date
Clear cache and data
Reinstall playstore updates
Install system updates
Make sure Download Manager is turned on
Check your device's available storage
Click to expand...
Click to collapse
The first time when I cleared cache and data, applications started to download. But sometime after, it again came back to the previous scenario. Then I followed all the instructions again, but still no luck.
Waiting for a reply from Huawei now.
samithax said:
The first time when I cleared cache and data, applications started to download. But sometime after, it again came back to the previous scenario. Then I followed all the instructions again, but still no luck.
Waiting for a reply from Huawei now.
Click to expand...
Click to collapse
I downgraded Google Play and re-updated. Now working, but I hope we will not end up again in the same situation.
pantweb said:
I downgraded Google Play and re-updated. Now working, but I hope we will not end up again in the same situation.
Click to expand...
Click to collapse
I too downgraded the play store, but no luck for me. Even the Huawei support is asking me to do a factory reset again. So frustrated now.
After update to B162 I am having problems with not being able to update or install new apps - a reboot seems to have fixed it - For now.
Same here, cant download new apps.
Been seeing the same since i got the 162 update on my P10 Plus, reboot gets it going again but definitely something to do with 162 update.
Getting same issue as well is it worth factory reset or maybe I should take back to network carrier my contract is with?
Troysonkay said:
Getting same issue as well is it worth factory reset or maybe I should take back to network carrier my contract is with?
Click to expand...
Click to collapse
Doing a factory reset will only solve your problem temporarily. So better to wait for a fix from Huawei. They'll release one soon.
I'm on the same f/w, but have no problem downloading through wifi or 3G network.
Have they released an official statement regarding the issue?
samithax said:
Doing a factory reset will only solve your problem temporarily. So better to wait for a fix from Huawei. They'll release one soon.
Click to expand...
Click to collapse
Yup. Got this too on the B163 update for my L29.
Getting same issue as well
I don't know how this happened, but mine started to download again as usual. The only change I did was changing my theme. Strange right?
Troysonkay said:
Have they released an official statement regarding the issue?
Click to expand...
Click to collapse
No they haven't I guess. But there are many people who report this issue now. So Huawei must take an action immediately.
Same problem here since the 151 update. Huawei, this is not cool. Besides, I'm having a lot of syncing issues.