Black screen - Nook HD, HD+ Q&A, Help & Troubleshooting

Hi! I've tried searching the forums, but can't find an answer. A while back I was reading on my Nook HD plus and all of a sudden the screen went black. It was charged so I know it's not a battery issue. I've tried a hard reset and nothing. I've tried hooking it up to my computer and it doesn't recognize it. My nook was stock and not rooted. Is this something that can be fixed or is it completely dead? What else can be done? Thanks!

Just to clarify, you've tried a hard reset through recovery mode, by booting up while holding down both Power and Home buttons?
Have you ever made a bootable Clockwork Mod or Team Win Recovery SD card before? Or are you familiar with the procedure at least? Because that would be the next thing to try, unless your Nook is still covered under warranty.
Sent from my BN Nook HD using Tapatalk

Thank you for responding.
I did try a hard reset several times, but nothing happened.
I would like to try the bootable sd. I just don't know which one to use. Can you point me in the right direction?
Unfortunately, my Nook is no longer under warranty. If the sd does not work, does that mean that it is pretty much dead?
Thanks!!!

The jb said:
Thank you for responding.
I did try a hard reset several times, but nothing happened.
I would like to try the bootable sd. I just don't know which one to use. Can you point me in the right direction?
Click to expand...
Click to collapse
You can try booting the latest SD-based TWRP recovery image, see step 1 of https://forum.xda-developers.com/nook-hd/general/how-to-installing-ln14-1-internally-hd-t3562810.
Unfortunately, my Nook is no longer under warranty. If the sd does not work, does that mean that it is pretty much dead?
Click to expand...
Click to collapse
Does the charging light lit up when you plug in the charger?

Black Screen
Thanks for the link! I will check it out and see if I can get it to work!
The charging light does light up when plugged in.
Thanks again!
digixmax said:
You can try booting the latest SD-based TWRP recovery image, see step 1 of https://forum.xda-developers.com/nook-hd/general/how-to-installing-ln14-1-internally-hd-t3562810.
Does the charging light lit up when you plug in the charger?
Click to expand...
Click to collapse

The jb said:
...
The charging light does light up when plugged in.
Click to expand...
Click to collapse
Have you tried to charging the Nook on wall-charger for 6-8 hours?

I charged it for 6-8 hours and the green light is lit up.
I also tried the sd bootable card and nothing happens when I tried to turn on. I tried a hard reset with the sd card in as well. I'm pretty sure I did everything correctly.
Downloaded all the files and followed the instructions.
What next?

The jb said:
I charged it for 6-8 hours and the green light is lit up.
I also tried the sd bootable card and nothing happens when I tried to turn on. I tried a hard reset with the sd card in as well. I'm pretty sure I did everything correctly.
Downloaded all the files and followed the instructions.
What next?
Click to expand...
Click to collapse
I'd guess the display might be dead, and I have no idea if/how it can be fixed/replaced.

Ok. Well, thank you all for your help. I was thinking may be I needed to replace the screen or replace a part from the inside of the Nook. I may even try it out and see what happens. Thanks again!

Related

Bricked...Will not boot

So I was playing angry birds on my nook color. things froze up, and i powered down. Well...now i cant power it on (screen remains black) and therefore cannot get my reset count to 8 and cannot wipe.
I was on 1.0.0 and used the original autonooter
My micro sd is not in the slot when i attempt to power the device.
any ideas? sorta freakin out here...
Have you tried booting by plugging it into the power adapter?
If it only boots when plugged in you might be able to get someone to dd a nook color image and you can restore from that...
Otherwise im outta ideas, and a return might be the only option.
Sent from my NookColor using XDA App
EDIT: try downloading the nookie froyo and see if it'll boot that off the sd... if so someone might make a bootable sd" installer" froma dd-ed image.
Does the three button (power, vol up, n button) boot go to a black screen as well?
Details on that and other steps you can try to recover can be found at: http://nookdevs.com/Portal:NookColor#Fixing_problems
I hope you get it figured out! I was going to root this weekend, but chickened out after seeing soo many problems on here, and a couple of bricked nooks!
I had the same issue last night.
Do the three-button push to wipe /data/ and you'll be set.
Power adapter was the first thing i tried...didnt do anything
as for the three button push, that didnt work either.
Guys, i think i have a genuine brick here
I've only seen one real brick (which actually could have been fixed, but wasn't worth the trouble), and that was caused by a corrupted boot partition.
I don't have the knowledge to really troubleshoot your problem, but I'd be VERY surprised if yours is actually bricked.
I took it back today. they didnt inspect it and just asked if it was defective. I just said i put it on the charger and when i came back it was unresponsive.
tokyoglow said:
I took it back today. they didnt inspect it and just asked if it was defective. I just said i put it on the charger and when i came back it was unresponsive.
Click to expand...
Click to collapse
So what was the result?
urbanengine1 said:
Have you tried booting by plugging it into the power adapter?
Click to expand...
Click to collapse
For future reference, I got mine to this state too, and the power adapter is what got me to actually boot. That's actually plugged into an outlet, not USB, by the way.

[Q] Is my nook color bricked?

I had FroYo running on eMMc and all was running smoothly until I went to reboot it and now the screen will not turn on. I have held the power button for a long time and tried pretty much every button combination to get it to power on. I also tried plugging it in and still nothing. Is my nook bricked?
Have you tried booting Froyo on a SD card?
If you don't even see anything on the screen maybe it's a hardware failure..
Were you overclocked?
I put froyo on a 2gb card and i still cant get it to boot. Is there a specific key combination i need to use to get it to boot off of the sd card?
Are you sure that battery wasn't almost dead? Try booting it while plugged in for a bit.
I've had it plugged in for about 10 minutes and ill try to boot it in a second. Whats my next course of action if that doesnt work? and thanks for the suggestions so far.
Still a no go on the boot. Im going to let it charge overnight and give it another go in the morning.
when I power my nook on by holding down the power button eventually the screen will "light up" (even though it will stay black, you can tell the backlight has come on). is it doing that, or just never seems to respond?
I had an issue once running Nookie Froyo where I thought my Nook was dead and realized it was actually on after a while. Only way I found it was that I saw it on my network via my router when checking something else. No matter how long I held the power button down it never seemed to do anything. After a while of fiddling the screen finally lit up and I could get in.
If you plug it into the USB port on your computer, does the computer see it and load the driver for it?
digeratix90 said:
I've had it plugged in for about 10 minutes and ill try to boot it in a second. Whats my next course of action if that doesnt work? and thanks for the suggestions so far.
Click to expand...
Click to collapse
Unless you're using the B&N supplied cable, the NC takes a REALLY long time to charge. I inadvertently let my battery drain and tried charging it using my EVO's USB cable and still couldn't use it more than an hour later, with the "try again in 15 minutes" warning on the screen the whole time.
Hope you managed to fix your problem and that your NC is functional again.
I had the same problem and I could actually replicate it. I had froyo running emmc. What I did was clear out some cache and data from market, Google framework, and also the download manager since I had the market download unsuccessfully problem. Right after I cleared the cache and data then force close the Google framework application (and of course reboot), I couldn't turn on the nook color anymore. I know the device wasn't dead because I got feedbacks if I do.SSH. I flashed the rom again and it came right back on. Then I did the same steps for the cache and data, the device once again couldn't turn on.
Ok i let it charge overnight with the b&n cable (the light was green this morning) And I tried to turn it on again. The screen still does not turn on and the backlight does not turn on. I do not get any response from the computer when I plug it in. I think that I may have bricked the hard to brick nook color :/
I ran into this very same issue a moment ago, and I just followed these steps:
http://forum.xda-developers.com/showthread.php?t=931720
In your case, you want to install the CWM to the SD with the nook 1.0.1 software zip, insert the SD card into your nook, then press and hold down the power and the N button ... and it should boot into CWM then continue with the rest of the steps.
Thanks for the help everyone. I think I may have had a coincidental hardware failure. I took the nook color to b&n today and they tried everything to get it to work and they were going to try to send me a refurbished one, but I asked for cash instead so they gave me a new one on the spot. I am going to stay away from the froyo stuff until it is a little safer (hopefully I can hold out until CM7 comes out)
I can confirm this is definitely a problem with the current Froyo build (.6.7). After loading it to my EMMC and loading Google Apps, I had the blank screen, no reboot issue after I sent the adb reboot command. Thinking I had bricked it (charging, holding the power button, etc. wouldn't do a thing), I popped in an SD card with bootable froyo on it and now the thing powers on and boots to SD. If I take the card out, it goes back to it's dead state.
I'm downloading the stock FW and going to reflash it, but I just wanted to confirm that this is a problem and it probably wasn't a coincidental hardware failure.
backlund said:
I can confirm this is definitely a problem with the current Froyo build (.6.7). After loading it to my EMMC and loading Google Apps, I had the blank screen, no reboot issue after I sent the adb reboot command. Thinking I had bricked it (charging, holding the power button, etc. wouldn't do a thing), I popped in an SD card with bootable froyo on it and now the thing powers on and boots to SD. If I take the card out, it goes back to it's dead state.
I'm downloading the stock FW and going to reflash it, but I just wanted to confirm that this is a problem and it probably wasn't a coincidental hardware failure.
Click to expand...
Click to collapse
I'm having the same issue. Nookie Froyo .6.7 on emmc. Completely dead and not recognized by computer usb. Will try the SD bootable froyo.
Edit: Ok, I was able to boot off the sdcard, but can't get to recovery. If I remove sdcard it won't boot. I guess I'll have to put the recovery on the sdcard to reflash a rom.
I had the same issue when using Froyo 6.6 to EMMC.
I really thought I had bricked it and out of Desperation I made a CWR card put it in and tried every button combo I could think of and low and behold it booted back up. lol, now I'm back to stock 1.1 rooted. I think I will wait till CM7 is out for the nook before writing to EMMC again.
But man props to the makers of the nook color, 99.9% Un-brick-able
Yeah I had a couple issues with throwing an image on the first time I went to root it, just re-formatted and put a diff image on the SD and everything was fine....
Ugh, I'm glad I'm not the only one having this problem. Now I get to walk through the recovery.
Update:
So after walking through the recovery, I still couldn't get it to boot. It wasn't until I performed step 5 that it finally worked.
http://forum.xda-developers.com/showthread.php?t=914690&highlight=cwm

Random Reboots, unable to complete a boot

OK Guys, here is my issue... I searched the forums and had no luck for what seems to be my problem, nor did a google search return anything.
I got my Nook back in Febraury, and it worked great, right away wound up putting NF 0.6.7 on the eMMC and life was peachy. I hadn't been using it much, had been waiting for CM to get to a stable release so I could put that on there and call it good.
Anyways, I'm using it one night, full battery, I turn the screen off, head to bed. The next day I try turning it on, nothing happens, tried all the key combinations, but wouldn't start. My microSD adapter was broken and was waiting for a new one so couldn't try much.
Just got the adapter yesterday so I went ahead and made a CWR bootable SD card (not ext4) and booted it up, but it was doing the weirdest thing, The whole screen was flashing, like how the screen will turn black if you press the power button while in CWR, it would blank the screen then come back momentarily, and then probably 10 seconds into it it rebooted itself. Thought this was pretty weird so tried booting again with the same results.
My next step was try download the SD image again, reburn it and try the process again. At some point I wound up trying the ext4 image because I wanted to install CM7 anyways. One time I was able to boot to CWR, and it didn't seem like anything was wrong, so I thought life was grand, wiped data/cache and installed the CM7 zip liek the instructions stated. Rebooted, nothing. Rebooted with the SD card in again and it was back to its old antics. Anyways, after many reburns and tries, I was able to get CWR to stay up long enough to flash the repartition boot with stock image. When I rebooted it would get to the N screen, and then bootloop like it's supposed to, did that 8 times, got to where it shoudl Factory reset itself, got the installing screen, and the Nook rebooted right before it was about to finish!
So ever since then it's been a struggle of trying to keep it up long enough to flash a stock zip, but I have had no luck, it literally reboots within 30 seconds of being in CWR. Tonight I'm going to try making a CM7/NF SD card to see if ti will stay booted solely off of the SD card, but not holding my breath since CWR won't stay.
To me it sounds like a hardware problem, all the keys work fine tho, power to boot and turn off, I guess i cant test volume keys but the N works just fine too. Didn't drop a glass of water on it, didn't leave it on top of a furnace or anything, I have no clue.
Crappy part is im outside of BB's return perios, and even if I wasn't, I threw the box away last week So what do you guys think? Am I totally missing something? Is it hardware? Can I send it back to B&N for a warranty claim? Not sure if they'd be able to tell it's been messed with since it appears stock now, and I don't feel like defrauding them, but if it's hardware it would have happend with or without a custom rom on there. Sorry for the long winded post and thanks!
does it behave when hooked up to your computer via usb? is it possible to complete the flashing using adb?
Hi,
It also sounds like the electronics might be intermittent - have you given the
unit a 'thump'?
Cleaned the uSD connections on the card (and maybe on the Nook?)
Probably not it, but in your long description above, you don't mention reformatting
to EXT4 all the correct partitions before installing CM7.
Good luck!
Peter
Animec said:
does it behave when hooked up to your computer via usb? is it possible to complete the flashing using adb?
Click to expand...
Click to collapse
Holy crap, it behaves perfectly when hooked up to the computer, i can mount it and everything, but as soon as i unplug it, it's up to it's old tricks, dimming the screen, going back to the lock screen, acting like the power button was pressed. I don't get it at all.. I'm going to do some research on pushing the partitions via adb...
spoke too soon, back to rebooting every time it gets to the N screen
pmilford said:
Hi,
It also sounds like the electronics might be intermittent - have you given the
unit a 'thump'?
Cleaned the uSD connections on the card (and maybe on the Nook?)
Probably not it, but in your long description above, you don't mention reformatting
to EXT4 all the correct partitions before installing CM7.
Good luck!
Peter
Click to expand...
Click to collapse
What kind of 'thump' do you recommend? lol, i tried cleaning the connectors, no luck, i actually didn't format any partitions to ext4 before i tried flashing the zip, i thought flashing it from an ext4 compatible sd card was the only thing you had to do? please tell me i missed something and we can fix it!
OK one more reply here..it seems to be behaving fine when its plugged into either usb or outlet, its almost like thinks it's dead unless its charging?
HI,
CM7 requires most of the partitions to be formated with ext4.
I found this posting to be the most useful for my install of CM7:
http://forum.xda-developers.com/showthread.php?t=960542&page=16
a little dated, but very detailed!
Looks like /system /data and /cache should be ext4.
I would be surprised if running CWM from external SD, if it is setup correctly
would just crash before you try and access the internal memory though.
-> have you tried a second uSD card?
Could it be a bad card plus badly corrupted mixture of stuff on internal emmc?
You mention in post that device looks ok with USB power adapter connected?
Perhaps intermittent battery connector? (Try holding unit at different angles?)
Thump: whatever you feel comfortable with without doing any damage(?)
Good luck!
Peter
jwood55812 said:
What kind of 'thump' do you recommend? lol, i tried cleaning the connectors, no luck, i actually didn't format any partitions to ext4 before i tried flashing the zip, i thought flashing it from an ext4 compatible sd card was the only thing you had to do? please tell me i missed something and we can fix it!
Click to expand...
Click to collapse
OK, morning report, left it plugged into the Nooks EOM charger cable over night, seems to be working this morning, its almost like the battery was dead...maybe i was using my Captivates charging cable instead of the Nook one? Anyways, everything seems to be better now, thanks for the help!

Nook not turning on

Help please
Nook color is not turning on at all. I have downloaded the clockwork recovery and burned to SD card, but it is not recognizing the power button press at all.
I have checked the mdc5 and tried the monster root pack as well as the 3.0.2.8 clockwork sd image.
I am using linux to burn the image.
[email protected]:~/Downloads$ sudo dd if=8gb_clockwork-0.7.img of=/dev/sdb1 bs=1M
7200+0 records in
7200+0 records out
7549747200 bytes (7.5 GB) copied, 578.992 s, 13.0 MB/s
Click to expand...
Click to collapse
but the power button is either defective, or not even recognized. or there is a deeper issue that I am not seeing.
when plugged into power the nook does charge, but not recognized by the laptop.
I am assuming the next step is to let the battery die, assuming that it is still on some how despite the screen being totally black and off. So 3 days maybe a week How do I tell?
If this is not the next step, suggestions?
Thanks
Mike
What were you doing when this happened and what ROM is on the nook?
Sent from my LG Optimus V using Tapatalk
Flashing nightly 201 Now thinking about it, I think that I may have formatted boot.
Mike
nrune said:
Flashing nightly 201 Now thinking about it, I think that I may have formatted boot.
Mike
Click to expand...
Click to collapse
One thing I found is that whan I can't power up my NC, use the cable to connect it to you PC and it should boot up. Then either re-flash, repair or whatever.
migrax
Yes I have tried that, no good, I think that I am going to have to wait for the battery to die and see if I can get a recovery at that point, It may take days waiting.
Mike
Is your SD card fully inserted? I had exactly the same thing happen to me over the weekend and it was because the card slipped out (permanently I am afraid) while the nightly update installation was processing.
Yes in as far as it will go.
usb charge cable turns yellow on connection, but no boot.
Will takeing it apart and disconnecting battery solve the issue or case more problems?
How long are you holding the power button, at one time I had to hold it for almost a minute before it would boot?
migrax
two minutes of hold time, no response.
Mike
http://forum.xda-developers.com/showthread.php?t=1270962
[Q] Can't unbrick my bricked NC
This will hopefully help. If your sdcard isn't burned using the correct reader you will get this exact effect.
Again, hope this helps.
Sent from my NookColor using XDA Premium App
Thank you thank you thank you!
Booted into windows, reflashed the image, connected the nook to the computer it booted, flashed nightly 201 and is now nicely charging.
thanks!!
Mike

[Q] Soft bricked P1000?

I've had a hunt around the forum and the net in general to look for solutions, but haven't come across the same issue.
The tab was running Overcome 4.10 just fine, but I decided I'd wipe everything in CWM and go for some ICS action instead. I used every wipe option.
In retrospect, I should have RTFM, but I used every wipe option in CWM.
After I did this I rebooted the tab and it went back to CWM. I decided I didn't want to do anything there and then, so I turned the tab off and came back to it later.
Hit the power button - no joy. Plugged in my charger cable and after a few seconds it came to life showing the battery charging screen, but it did not change from the first few seconds where there is a spinning/loading icon over the battery. I've left it plugged in for well over 4 hours in total now and still no joy - the battery screen comes on and goes off of it's own accord.
Now, I'm hoping I just have a dodgy charger cable and I'm going to resolder it just now while I wait for responses.
Any suggestions if that doesn't sort it out?
EDIT -
I've resoldered the cable and it's made no difference.
Also, a bit obvious, but I didn't mention that it will not go into download or recovery mode. The turning it on whilst touching the screen trick doesn't do anything either.
EDIT 2 -
I opened the tab up, disconnected the battery for a few minutes and reconnected. No difference.
adb, Kies and one-click unbrick don't see the tab. Win7 has seen the 2 sd card directories, but couldn't mount/access them. This isn't consistent, though.
Any ideas? I don't know what else I can do
Soft Bricked?My ***
I am very sorry to tell u that this thing looks like Hard Bricked
Anyway try these links
http://forum.xda-developers.com/showthread.php?t=1133590
http://forum.xda-developers.com/showthread.php?t=1127978
Thanks for your reply and the links. Unfortunately, I've tried everything in the first thread with no luck.
I think I'll practice my soldering and try AdamOutler's UnbrickableMod.
I'm curious what exactly bricked it :-/ Wiping the battery stats with no ROM in place?
Oh well
nelsonoski1972 said:
I am very sorry to tell u that this thing looks like Hard Bricked
Anyway try these links
http://forum.xda-developers.com/showthread.php?t=1133590
http://forum.xda-developers.com/showthread.php?t=1127978
Click to expand...
Click to collapse
Hmmm... this looks more like you messed up CWM. Normally, if one chooses to shut down his phone while in CWM, after reboot it gets back into CWM on auto. Try getting into CWM or download-mode by holding the buttons untill you see something happening on the screen.
If that fails, I guess you have a new goodlooking paperweight...
Any idea how CWM might have been messed up? No battery stats maybe confusing things? I find it strange that it did reboot into CWM after I wiped that stuff and then after being powered off it did not turn back on.
A mystery, but you're right - it is a very pretty paperweight
dirlan2001 said:
Hmmm... this looks more like you messed up CWM. Normally, if one chooses to shut down his phone while in CWM, after reboot it gets back into CWM on auto. Try getting into CWM or download-mode by holding the buttons untill you see something happening on the screen.
If that fails, I guess you have a new goodlooking paperweight...
Click to expand...
Click to collapse

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