I have a problem with the Z3 compact, the headset does not play the sound, the sound comes out only on the speaker of the device. Searching on Youtube I found an application called SoundAbout that resolved at first, but now appeared another problem worse, any minimal balance on the device disconnects and reconnects the headset alone. I thought it was a hardware problem, but what I see is in the Android device software. I can not stand to hear my music anymore. Has anyone had this problem? Help me please!
Unfortunately it's hardware problem. It's also common device flaw in this model and to fix it You have to change whole audio port. It's not so hard. Just need to buy another one for about 5$ on eBay, open Your phone, take out motherboard, replace port (it's just glued to phone frame) and place all parts together again. There is plenty tutorials on YT how to do it safety. You can do it just using one screwdriver and hairdryer.
Before attempting any hardware repairs, flash stock firmware with the flashtool (followed by any custom rom you're using). Make a backup first!
Santos8913 said:
I have a problem with the Z3 compact, the headset does not play the sound, the sound comes out only on the speaker of the device. Searching on Youtube I found an application called SoundAbout that resolved at first, but now appeared another problem worse, any minimal balance on the device disconnects and reconnects the headset alone. I thought it was a hardware problem, but what I see is in the Android device software. I can not stand to hear my music anymore. Has anyone had this problem? Help me please!
Click to expand...
Click to collapse
If you are planning to remove the battery door of your Z3c, just be very careful. The battery door is very easy to damage in z models, as they are very fragile. If you do not have skills to do it, better to take it to good service. Because, while you remove motherboard from housing, it is easy also to damage 2nd microphone. And try to check the sound by using service menu: *#*#7378423#*#*
Related
For somereason, my phone is stuck in Headphone mode.
like on the top corner, it shows that my phone is still in headphone state.
the problem is that even when my headphone is unplugged my phone is still in that state...
...meaning that, without my headphones plugged in, the other party cannot hear me and i cannot hear them.
i tried soft and hard resetting the phone, but nothing works.
Everything else is working phone, it just that i cannot make a call, answer a call, listen to music without my headphone....
Any help or tips is greatly appreciated.
Thanks alot!!
it already happend to my phone.. what i did is i connect the headset again and did remove my battery and remove the headset then turned on the phone again and the headset icon disappears.
if your problem still continues, i guess you should go to sony ericsson for replacement it seems your jack is grounded or alike. i heard that the jack is somewhat tight and could put a groove in you headset male jack.
PROBLEM SOLVED....
http://www.portability.nl/windows-m...artphone-stuck-in-headset-or-car-profile.html
apparently its a hardward problem...
I had the same problem. This is what i did put your headset back in turn windows media player on now start a song and pull out the headset. Now it should get out of headset mode. Thats what has been working for me twice.
The other thing to watch for too, and this was a big problem with the older model HTC/SPV Devices, is that the detection switch inside the socket gets stuck.
I had this happen many times on my various SPV's up until HTC Started producing models where the headphones plugged into the mini USB.
If it does happen to be the switch getting stuck, you can try plugging in the headset and wiggling it about a bit, or i found that a wooden cocktail stick was a rather good device, to just poke in and rattle about a little bit.
shawty said:
If it does happen to be the switch getting stuck, you can try plugging in the headset and wiggling it about a bit, or i found that a wooden cocktail stick was a rather good device, to just poke in and rattle about a little bit.
Click to expand...
Click to collapse
the stylus is good too.
Hi there,
got the same problem. Tried everything, soft- and hard-reset, cleaned the connector with some alcohol....
Just before i got in the mood to open the case to have a deeper look at the connector, i stumbled over here
This is what i did put your headset back in turn windows media player on now start a song and pull out the headset. Now it should get out of headset mode. Thats what has been working for me twice.
Click to expand...
Click to collapse
This also worked for me
As a conclusion, i think there are several reasons (as usual ) that lead to this problem.
It may partly rely on the connector itself, e.g. bad "on" resistance of the contacts or mechanical twisted in any way.
Maybe some of the internal pull-up resistors are to weak also.
Additionally the software driver may have some issues, to indicate the "plug out" properly.
I also had such issue on HTC universal once upon a time.
It was also partly software related. In other words some "plug-in-plug-out" loops while playing some music solved the issue on that device.
Anyway, this maybe called another weird bug on a winmob platform.
Thanks for the hint again!!!
Best regards,
scholbert
It's me again
I wonder if these headphone problems had gone with the latest firmware.
With R1AA017 the "headphone mode" issue could be reproduced a 1000 times.
1. Today screen, plug in the headphone
2. plug out headphone, headphone symbol stays active
3. plug in headphone again and start WM player
4. start some music, plug out headphone, symbol is gone, sound from the speaker
EDIT:
As it seems with R2AA006 the "headphone mode" issue is gone.
1. Today screen, plug in the headphone, headphone symbol appears
2. plug out headphone, headphone symbol disappears
Works as it should!
Anyway, please report if you ever got these problems and what kind of firmware you are using.
Let's try to concentrate on stock images (R2... , R3...), otherwise this would get very confusing
Cheers,
scholbert
sent it back for repair ... this happened to me twice and i sent it back for repair and the problem was with the headphone not the phone itself
Hi it happened to me as well. so after few times i was pi.... off and i send it to back to SE repair centre. and i also claim a crack in case. and believe or not they fix it in 12 days. That means SE knows those problems very well. my advise is dont be shy and send it there , they will fix it without any hassle.
try to drain the battery and charge it back up.
I also sent it back. After 5 weeks the idiots at SE Service returned it unrepaired, charged me 40 €, and claimed that the phone was once opened (it was not).
Will now buy an HTC or Nokia. Never ever again an SE.
It Got Solved
Hi It's very simple take your stylus and insert it into the headphone socket and move very gently, It will solve the problem.
For me it had worked always.
Weird but works
Hi all
ive been having the same prob here ... :
phone remains in headset mode even after jack is unplugged.
have been trying:
turning registry entry
blowing (worked at very rare times )
stylus/ pin playing ..
till now, no good solution
my request:
is there a way ( cab install, registry hack) so as to disable the whole of the headset.. its ok if i dont use it anymore.. ! i want it software, like some sort of software to disable the headset module completely ...
awaiting reply.
thanks & Regards,
Yeah I think there is a way. If you search for when I posted about this last year I think someone says how to do it in the comments.
Lots of people seem to be claiming that software tricks can solve this problem. If that worked for you, that's a co-incidence. Even re-flashing a different ROM won't sort out a mechanical fault. Just go get a safety pin.
my experience about the headphone problem
First time, when happaned I was crazy, because I coudn't answer a call and the phone looks like was broken. I suggest,(not a big deal) to close the player program prior you disconnet you headphone or in radio panel mode, to swicth to speaker listenig first and then plug off headphone. Nothing else, don't worry
Well, since I'm using a new phone I've decided I'm going to open my phone up to manually fix this problem as for me, what happened was, a very tiny screw got lodged within the headphone jack. I managed to get the screw out but I think I damaged the connector responsible for signaling that a headset is plugged in.
I have one problem however, I dont have the security screwdrivers nessary to gain access so I'm wondering, if anyone know any tricks to open the phone up. I've heard I can use locktite to bond the screw to whatever I want to use however that would be something I'd consider if I cant think of anything else. Until then I'll try using a screw driver just large enough to wedge itself in place and unscrew but if anyone has any ideas or suggestions, please if you would be so kind.
In the meantime if I make any headway I'll let you know what happens. (Does anyone want to know anything if I do open it up?).
Ok I opened it up... Let me tell you it certainly was difficult. My phone had suffered the cracking problem which made it somewhat hard to take apart without it falling to bits but I managed nevertheless.
As I peeled away parts of the phone to get to the small headphone jack, I instantly found the problem, the little clip that performs as the switch to headset mode was buckled... I got some really tiny pliers and I managed to re-bend it however, the clip wasn't touching the contact switch! *RAGE*. So I play around with it a little more and realise hang on... it's moving too much, I then noticed that the clip was actually cracked *ANGER*.
So I decided... ok, off goes the clip. I permanently soldered the connection instead and hey presto, no more headset mode, of course this means, I can never use headset mode but that's not a problem for me.
If anyone wants any help, please feel free to ask . I managed to give the keyboard a clean also! (No more double presses or keys that dont respond either!).
With this goddamn problem, is it possible to connect stereo bluetooth with sound?
Hammerhead89 said:
With this goddamn problem, is it possible to connect stereo bluetooth with sound?
Click to expand...
Click to collapse
Answering the last question: YES it should work as bluetooth audio has nothing to do with the headphone jack and I normally used bluetooth headset with the headphone mode stucked
coming back to topic It seems it is depending on case more soft or hardware-related. in my case it was rather hardware, no mediaplayer/radio method helping and putting stylus in helped only two times.
So I used compressed air to blow through the jack and then cleaned it with the earbud head/material ONLY (as the bud does not fit in) on a wooden stick (but then you might have hard times to pull the rest of the budhead out)
Anyways it worked, so far after many tries to make sure it doesn't get stucked !
I guess in future WD40 may be even better
Man this phone is so good and yet so full of bugs !!
its been a few months now and still no parts for my xperia so i cant get it fixed.
i have been wondering if its possible for someone to make a cab to turn off/on hardware headset jack or forcibly use handset speaker when in a call orsomething?
BTW i have tried all possible fixes using the "search feature"
Are you describing the problem where even though there is nothing plugged into the 3.5mm jack, the XPERIA thinks you've got something plugged in? If so, I'm having the same issue and have found that a quick way to fix this is to take the stylus and wiggle it about at the bottom of 3.5mm jack. This clears it up.
well yeah that worked before but my jack is kinda broken but working
some of the metal in the jack is really loose and the jack has a small broken part.
I had the same issue where my headphone jack reported that there was a constant headphone plugged in, it happened after I plugged a damaged headphone port into the phone.
It took many hours of research and a very intricate and careful dissasembly to fix the issue. I meant to take photos, but my primary camera ( my X1 ) was in pieces at the time..
Anyway, there's a little connector inside the headphone jack that makes contact with a pad, closing a circut, if the connector is bent too far out of the way, it doesn't make contact, and the phone thinks there is a headset inserted.
If your connector is actually broken, you'll have to jerry-rig a wire or something between the two plates to force it to know there's nothing in, but then you lose all headphone functions.
I had to bend the strip of copper to -exactly- how it should be, and it worked out for me, my phone is back how it used to be.
I hope this is of some help to someone, if it happens to me again, I'll document it properly, unfortunately I was in a rush this time, so I didn't have time to prepare properly, I went gung-ho and ripped it to pieces to get it right again.
what about a "software" method of fixing this problem?
doesn't windows mobile support turning headset off, from the registry, for example?
while using radio you can still redirect the sound to the main speaker, (this option is available on the radio panel) something like this feature can help us, i think..
Same problem here. I have tried some suggestion over here but didn't work. You may try it: http://forum.xda-developers.com/showthread.php?p=4485113#post4485113
I'm tired with annoying wire headset and now using a BT headset to be able make/receive calls.
Hope somebody can help us before we send back for repairing.
It happened to me, simply insert a clean "cotton buds" and pull it out again. I think, a dirt just got stuck causing some hardware short circuit or something. Don't know....but it definitely worked for me. I have tried those hardresets, softresets, tweaks and unfortunately none of them worked.
try to drain the battery and charge it back up.
Sometimes would be nice to combine some of the threads because they refer to the same problem
http://forum.xda-developers.com/showthread.php?t=529449
Anyway from my knowledge there are two reasons for this problem.
You may guess
1. Hardware:
This issue had been described very often. Of course the jack is a delicate piece of hardware, which could be damaged physically due to some bad plug or violent force.
2. Software:
It's obvious that the connection is controlled by a piece of software.
I realized that the problem had gone with the latest update.
Maybe it would be helpful to know about the firmware version you got on your phone.
P.S.: Anyone out there who may add this issue to the wiki?
scholbert
Hello.
Some time ago the microphone on my xperia went berserk. The people I was talking to couldn't hear me. As my warranty was void, I decided to try fixing the problems myself. After disassembling the phone according to instructions on the net, I found no weak contacts, everything seemed fine. I reassembled it and the problem persisted. I use the voice recoder in the notes app to test it, since I don't want to call people all the time.
As I've come to understand, and I'd like someone to confirm this, the mic unit is located on the PCB with the buttons around the optical joystick. Considering the little hole on the bottom of the front part, and a rubber channel going around that hole, which can be seen when disassembled.
Talking into the mic hole produces no audible sounds, but blowing strongly into it can be heard on the recording... Also, theres quite a lot of static on the recordings, which could indicate faulty contacts or something, but I've rechecked the wiring and everything seems fine. I don't really know what could be wrong with it. If anybody has any ideas, I'd be more than grateful.
The sound playback works flawlessly, so it's not a speaker issue.
Also does anybody know of/have a X1 service manual maybe?
chopmeister said:
Hello.
Some time ago the microphone on my xperia went berserk. The people I was talking to couldn't hear me. As my warranty was void, I decided to try fixing the problems myself. After disassembling the phone according to instructions on the net, I found no weak contacts, everything seemed fine. I reassembled it and the problem persisted. I use the voice recoder in the notes app to test it, since I don't want to call people all the time.
As I've come to understand, and I'd like someone to confirm this, the mic unit is located on the PCB with the buttons around the optical joystick. Considering the little hole on the bottom of the front part, and a rubber channel going around that hole, which can be seen when disassembled.
Talking into the mic hole produces no audible sounds, but blowing strongly into it can be heard on the recording... Also, theres quite a lot of static on the recordings, which could indicate faulty contacts or something, but I've rechecked the wiring and everything seems fine. I don't really know what could be wrong with it. If anybody has any ideas, I'd be more than grateful.
The sound playback works flawlessly, so it's not a speaker issue.
Also does anybody know of/have a X1 service manual maybe?
Click to expand...
Click to collapse
same problem here. could anybody help?
same problem here. could anybody help ??????????????
Same here. Going in for repair AGAIN...
It could be related to the ribbon cable issue?
i also have this problem!!!!!!!!!!!!!!! RARGH - did you lot find a fix?
i m having the same isue , xperia is expensive mobile here in my country .. and now i hate sony erricson gor made this type of phone , these phones look sexy but perfomance suxxx
Got this problem from 3-4 days. During a call, the EAR speaker stops working. Though speaker works. I think it's a problem with software as ear speaker works sometimes.
I 've PureX installed.
Sent from my C6602 using xda premium
Also WiFi of Xperia Z takes longer than other phone to connect to my router. Also I get more Wi-Fi drops than any other phones in my home including Nokia X6. Any solution?
My Z is rooted
Sent from my C6602 using xda premium
my xperia z has the same problem, but mine when i press on the ear speaker the sound is back and it is back to work.
i think the problem is in the hardware.
sorry i don't have the solution but i asked sony customer care about my problem and they said to take to sony service shop
I have exactly the same issue - very intermittent though.
Been happening since the 4.3 update (so last 3/4 days also).
I've just done a wipe of the cache partition to see if that helps. If it doesn't, it'll be a full wipe
Failing that, and I'm really hoping it won't come to this, but I'll have to see if Sony will honour the warranty based on me buying from another country.
All all the things my phone can do - I can't now make a call without being on loudspeaker (or having the headset plugged in!)
Edit: No, still having the same issue - will try a full wipe and report if I find out anything new
water inside had the same pb..
Not been anywhere near water, so not that.
Done a full wipe & restore, but still have the issue intermittently.
I'll have to see if Sony will repair it - tricky I imagine given I purchased it in a different country.
Probably hardware related...
When this problem occur I twist my phone (literally pry it) then the speaker start to work again...
Seems like there a bad connection between speaker and motherboard...
Afzal57hhh said:
Got this problem from 3-4 days. During a call, the EAR speaker stops working. Though speaker works. I think it's a problem with software as ear speaker works sometimes.
I 've PureX installed.
Sent from my C6602 using xda premium
Click to expand...
Click to collapse
I have the same problem and its related to 4.4 stock firmware, on 4.3 or 4.4 non stock rom the earspeak work perfect
Have same problem, earspeaker stop working and I can only make a call using the loudspeaker or a headset. If I install Smart Connect it shows that a Headset is connected, but there are no headset connected. What I also noticed ist that the microfon also not working in Video recording, etc. only in a call with loudspeaker its working.
I've had the same problem - it's hardware problem... Sony service was not able to set the problem (how stupid is that!) and I've been to another service (my phone is still under warranty) and payed - they replaced the whole air speaker... There's a major number of people who have that problem
It's a model problem... My Xperia z problems: death pixels, unglued backcover, problem wirh ear speaker and problem with proximity sensor....
Unfortunately for me Sony are no longer option when I choose a new smartphone...
Sent from my C6603 using XDA Free mobile app
I have the earspeaker problem as well for a few month now. After trying different ROMs (CM, RR, Omni, stock) I figured out the speaker works occasionally when I press and twist different spots on the backside a little bit.
At the moment my phone is at a service shop. I hope they will fix that annoying problem.
Sry if i resume that post But it's important :3
Be Careful before send your Phone at customer service for earspeaker substitution, The 80% of earspeaker issues are software (look The thousand of People that's changed earspeaker and have again The same issue in few month).
The constants in almost all The users affected by that problem are: They use sony's walkman and The Phone stop working properly because Android detect AN Headset in The audio jack.
So i try To disabile sony's integrate walkman (uninstall updates and disable application) and "musica in movimento" (in english i suppose is music on trip?).
Result: i can't hear Nothing for earspeakers.
As my Last ship i try a New music player Whit call interrupt function (Aimp). Headset ok, i disconnettere th jack, The song pause, Nice, try To play It without Headset: all work fine (do that thing, It probably permanently fix The issue). Now I'm using that Phone for work and at The moment It Seems work properly (i found that workaround only 3 days ago so is not fully tested)... If someone want try i need some feedback
P.s. I Hope i explain myself quite Well, I'm not english and Write long messages With italian spellcheck is a bloodbath :|
I replaced the battery in my wife's phone and immediately afterwards I hear no audio from the earpiece. When I plugin headphones I can hear audio fine from the headphones, youtube pauses when I remove the headphones which indicates it does know that the headphones aren't plugged in and should be sending audio to the earpiece. Does anybody have any idea what connections might be the issue? I have taken the thing apart 4 times trying to find what connector might be misaligned with no luck thus far and really don't want to have to get another phone.
Same exact problem here...
Hi there archangelus2,
Have you ever found a fix to the problem? I also noticed that my loud speaker is now not as loud as it used to be... and by trial and error, I found out that squeezing the top right corner (looking at the screen) it gets a bit louder so I guess that some of the contacts aren't touching well or some other odd crap is going on. The phone is easy enough to open and take apart (if you know what you're doing and are very careful and gentle), but I did notice that given the complains that have been posted post-repair, it does not seem to be too reliable when putting it all back together. The earpiece going completely mute is complete nonsense for instance as there isn't all that much that could go "wrong" in those contacts and I wonder if something gets messed up at the software level after a replacement of hardware like the battery, is performed.
Any help and info will be greatly appreciated.
Cheers! and stay
archangelus2 said:
I replaced the battery in my wife's phone and immediately afterwards I hear no audio from the earpiece. When I plugin headphones I can hear audio fine from the headphones, youtube pauses when I remove the headphones which indicates it does know that the headphones aren't plugged in and should be sending audio to the earpiece. Does anybody have any idea what connections might be the issue? I have taken the thing apart 4 times trying to find what connector might be misaligned with no luck thus far and really don't want to have to get another phone.
Click to expand...
Click to collapse
Is there anyway that you accidentally messed with the earpiece? There is a small rubber protector inside the phone on top of the earpiece, I suggest you check to make sure this is positioned properly on the speaker.
Best of luck,
Matt
Yes, I just got my earpiece fixed. I had a 16 GB AT&T model who's sound was terrific. Then i got greedy and went for a 32 GB latin american model (some telecom I forgot the name of) its earpiece sound was extremely low. I ordered 2 earpieces from ali express just in case they were to be changed. Yesterday I took it to a shop and the guy fixed the original earpiece by applying some tape around the earpiece to focus the sound out of one way and now its as good as new. $10 and am happy.
So yeah probably in your case I'd say he kinda misplaced the earpiece. You may get it checked.