Strange hw issue - Xperia Z3 Compact Q&A, Help & Troubleshooting

Strange issue - 2 things don't work: navigation keys and WiFi. No response at all from nav keys, no ripple, nothing. I know it's not the touch screen, since unlock and other touches show up fine. It's like some overlay is blocking it. WiFi just shows 'turning on' dialog infinitely, and never connects. Every other function workout fine. I've flashed stock KK, LP, and MM. All the same.
Is there some piece of hardware that controls both of these functions, or is it just bizarre coincidence?

levone1 said:
Strange issue - 2 things don't work: navigation keys and WiFi. No response at all from nav keys, no ripple, nothing. I know it's not the touch screen, since unlock and other touches show up fine. It's like some overlay is blocking it. WiFi just shows 'turning on' dialog infinitely, and never connects. Every other function workout fine. I've flashed stock KK, LP, and MM. All the same.
Is there some piece of hardware that controls both of these functions, or is it just bizarre coincidence?
Click to expand...
Click to collapse
Dial *#*service#*#*
Go to Service Tests
And check TouchScreen and WIFI from there
maybe helpfull...

fluffi444 said:
Dial *#*service#*#*
Go to Service Tests
And check TouchScreen and WIFI from there
maybe helpfull...
Click to expand...
Click to collapse
Every service test and diagnostics test passes without issue, even WiFi, which never turns on...

Try resetting your phone or something,it could be possible you installed an app or something of that sort which is causing the navbar and wifi not to work,that happened to me yesterday on LineageOS(and Magisk kept dissapearing every reboot) and after I reflashed the ROM and resetted it worked fine

Related

[Q] Anyone else having problems with the raise arm gesture?

Got my Gear Live yesterday. The raise arm gesture was flaky compared to my Gear 1 but it was no big deal. Today the raise arm gesture doesn't work at all. My Gear Live does not have notifications disabled. I've reset the Gear multiple times, uninstalled and re-installed the android wear software multiple times (cleared cache and data too) and made sure it was unpaired and re-paired on my phone. If my screen is set to off, it will never come back on unless I press the button or touch my screen. If my screen is set to always be on, it will stay in the lower brightness mode until I touch the screen or press the button.
It seems like the motion sensing or the gesture itself is totally broken after only a day. Anyone else have issues with the gesture? (flakiness or otherwise)
novadaemon said:
Got my Gear Live yesterday. The raise arm gesture was flaky compared to my Gear 1 but it was no big deal. Today the raise arm gesture doesn't work at all. My Gear Live does not have notifications disabled. I've reset the Gear multiple times, uninstalled and re-installed the android wear software multiple times (cleared cache and data too) and made sure it was unpaired and re-paired on my phone. If my screen is set to off, it will never come back on unless I press the button or touch my screen. If my screen is set to always be on, it will stay in the lower brightness mode until I touch the screen or press the button.
It seems like the motion sensing or the gesture itself is totally broken after only a day. Anyone else have issues with the gesture? (flakiness or otherwise)
Click to expand...
Click to collapse
Mine works fine with always-on enabled. If anything it works too well. I wish I could turn the functionality off because my screen is always waking up when I don't want it to.
There were complaints that it was too sensitive, perhaps the latest update has toned it down a little too much.
You do now need a definite arm movement to make it come on.
Lift the arm and roll the wrist around towards you.
Rik
I've had mine since Monday and the gesture worked great. About half way through the day yesterday the gesture completely stopped working. I tried to reboot, factory reset but nothing worked. Eventually I held the power button down for about 10 seconds in order to bring up the power menu. Instead the watch just rebooted itself and after that, the gesture started working again. Weird.
czonin said:
I've had mine since Monday and the gesture worked great. About half way through the day yesterday the gesture completely stopped working. I tried to reboot, factory reset but nothing worked. Eventually I held the power button down for about 10 seconds in order to bring up the power menu. Instead the watch just rebooted itself and after that, the gesture started working again. Weird.
Click to expand...
Click to collapse
What the hell..... I've held down the power button before and the menu usually pops up. I just tried this and it worked! It also rebooted like you said, and now it works again. holy ****. thank you so much!
novadaemon said:
What the hell..... I've held down the power button before and the menu usually pops up. I just tried this and it worked! It also rebooted like you said, and now it works again. holy ****. thank you so much!
Click to expand...
Click to collapse
No problem, glad I was able to help!
i've also found that it responds to the rolling towards your face more than the raising of your arm. (for me at least)
adiliyo said:
i've also found that it responds to the rolling towards your face more than the raising of your arm. (for me at least)
Click to expand...
Click to collapse
+1
However, I thought the gesture worked better before the recent update. I don't KNOW that the update changed the gesture but it seems less reliable than it did when I first got the watch. Now I seem to get quite a few false activations and sometimes now have to repeat the gesture to make it switch on.
This is not a major issue, don't get me wrong.
czonin said:
I've had mine since Monday and the gesture worked great. About half way through the day yesterday the gesture completely stopped working. I tried to reboot, factory reset but nothing worked. Eventually I held the power button down for about 10 seconds in order to bring up the power menu. Instead the watch just rebooted itself and after that, the gesture started working again. Weird.
Click to expand...
Click to collapse
Same boat (reboot, factory reset, etc). Held down for 10 seconds, it rebooted, and fixed!
The gesture does NOT work when the watch is on silent. This is most likely your issue.
Held down for 10 seconds, it rebooted, and fixed!
seh6183 said:
The gesture does NOT work when the watch is on silent. This is most likely your issue.
Click to expand...
Click to collapse
This is correct - I just tested this with my Samsung Gear Live. If notifications are not muted, the 'lift arm and roll wrist' gesture will wake the watch.
This works even when the watch face is not set to 'Always On' in the Android Wear settings menu.
I come from the Gear Fit where you can switch off this automatic gesture completely. I hope this setting will show up within Android Wear soon. I drove with my car tonight and the watch was constantly waking up showing me the same card all over again and again while steering... Argh.
Is there some kind of patch or adb setting where I can change this?
TIA
Greetings
plant
plantagoo said:
I come from the Gear Fit where you can switch off this automatic gesture completely. I hope this setting will show up within Android Wear soon. I drove with my car tonight and the watch was constantly waking up showing me the same card all over again and again while steering... Argh.
Is there some kind of patch or adb setting where I can change this?
TIA
Greetings
plant
Click to expand...
Click to collapse
I guess for the time being, you could just mute notifications while driving. Unless of course you want them to come through while driving.
My problem is it is too sensitivity.
Scratch my nose the watch wakes and this drains the battery
Hi friends !
Just received mine today, and released it on 4.4w1....But no issue to this fu...g problem of automatic switch on gesture !!!
Please Google, lesson to us !!

Notification bar keeps dropping down

My Z3C started having a problem about 2 weeks ago.
It seems the drop down notification is being too sensitive or activating when it shouldnt.
Eg - on the home screen it seems ok
However, if you start a SMS or keyboard app or navigate Facebook, the nav bar keeps dropping (and obviously interfering with the screen)
Since then I have reset to stock and eliminated any applications.
What could possibly be happening and how to fix or turn off nav bar?
Sony Z3C
SpookyAwol said:
My Z3C started having a problem about 2 weeks ago.
It seems the drop down notification is being too sensitive or activating when it shouldnt.
Eg - on the home screen it seems ok
However, if you start a SMS or keyboard app or navigate Facebook, the nav bar keeps dropping (and obviously interfering with the screen)
Since then I have reset to stock and eliminated any applications.
What could possibly be happening and how to fix or turn off nav bar?
Click to expand...
Click to collapse
I have had the same issue today and I have tried everything possible to fix it. You know your desperate when you search the tenth page on Google for help like I did... I didn't find ****. I then decided to turn of my phone completely instead of pressing the restart option and it fixed my problem! I cant guaranty it will work for you but its worth a shot if you haven't tried already.
Check if the glove mode option is turned off in your settings, Glove-Mode makes the screen more sensitive so it might be causing your problem!
I've had this same issue. A couple of weeks later the top side of the screen stopped functioning completely. The touch screen was broken. I got it fixed for free under warranty, Sony did a great job, within 2 weeks!
Test touchscreen
Faced same problem. Found out that it was touchscreen issue and got it replaced under warranty.
Run Touchscreen service test from the service menu and check that the top part of touchscreen is detecting touch or not, in my case top left corner was not working.

Fingerprint sensor issue

If my phone is sitting on the desk and I pick it up to unlock, the fingerprint sensor will only detect my finger on the second press. Once I've got it in my hand and lock it, it will unlock every time. But if I put it back down and pick it up, it will only work on the second press. It happens every time.
Anyone else found this?
I tested few times but I couldn't reproduce your finding.
Maybe you have activated some of the movement control settings, on my phone I don't have any.
themissionimpossible said:
I tested few times but I couldn't reproduce your finding.
Maybe you have activated some of the movement control settings, on my phone I don't have any.
Click to expand...
Click to collapse
I haven't enabled anything as far as I know. I turn most things off I don't need, especially gesture related as I never use any of it. Perhaps it's faulty somehow. I guess now's a good time to get it replaced due to the hulkified display.

Serious practical problem lock screen

Strange thing is happening recent to me...
Namely, while using headphones while talking on the phone, the unit gets unlocked while in pocket and problems arise with spontaneous keys getting activated.
If even cannot be explicitly locked by pressing the power button.
Have not found a solution to this problem, and it's strange why the proximity sensor does not work in pocket.
Cannot remember whether this was previously, or is it since last ROM upgrade.
Anyone having same problem?
tomsag said:
Strange thing is happening recent to me...
Namely, while using headphones while talking on the phone, the unit gets unlocked while in pocket and problems arise with spontaneous keys getting activated.
If even cannot be explicitly locked by pressing the power button.
Have not found a solution to this problem, and it's strange why the proximity sensor does not work in pocket.
Cannot remember whether this was previously, or is it since last ROM upgrade.
Anyone having same problem?
Click to expand...
Click to collapse
Yep I have the same thing... Today my pocket took 9599295 pictures and movies.. also when I'm a bit sweat my pocket dial random numbers. I've noticed that when screen is touched and disnt recognize fingerprint then whole lockscreen shows up and its easy way to random open dial or camera... Its rly anoying, because I dont want to hide phone screen outside of the skin. (Its easier to break screen if I hit something with my leg.)
Dunno why it doesnt use proximity sensor to recognize that phone is in the pocket like every other brand... :/
Do you have the double tap to wake up activated?
I had this problem a while ago and it was the double tap that played all kinds of tricks calling emergency and taking pictures in my pocket! Disable double tap to wake up screen and the problem goes away.
Disable the fingerprint icon on when the screen if off.
Gokh said:
Disable the fingerprint icon on when the screen if off.
Click to expand...
Click to collapse
Tried everything but the problem is eventually still there. Actually I've found a bug, namely the display will wake up once touched several times near the center of the fingerprint reader. Try it yourself.
Not nice - cannot avoid to happen it sometimes even if all options are disabled.
tomsag said:
Tried everything but the problem is eventually still there. Actually I've found a bug, namely the display will wake up once touched several times near the center of the fingerprint reader. Try it yourself.
Not nice - cannot avoid to happen it sometimes even if all options are disabled.
Click to expand...
Click to collapse
I didn't have this problem. If I try now and touch the part with the scanner, doesn’t have to be just the centre of the scanner, rapidly around ten times the lock screen will turn on, but nothing happens when I touch the shortcuts. Perhaps they are disabled, so the only thing that happens if the scanner is touched again is that the numpad to unlock with pin appears.
This is not good as it may severely affect battery life if it happens a lot. This clearly must be a bug!
gerhard_wa said:
I didn't have this problem. If I try now and touch the part with the scanner, doesn’t have to be just the centre of the scanner, rapidly around ten times the lock screen will turn on, but nothing happens when I touch the shortcuts. Perhaps they are disabled, so the only thing that happens if the scanner is touched again is that the numpad to unlock with pin appears.
This is not good as it may severely affect battery life if it happens a lot. This clearly must be a bug!
Click to expand...
Click to collapse
Even worse, since it is happening all the time while on a call via BT and my phone is in the pocket. I am now thinking about to switch over to my old MI8...
Cannot understand why the keyboard is not disabled in the pocket. Seems so easy to do it but it's as it seems on.
tomsag said:
Even worse, since it is happening all the time while on a call via BT and my phone is in the pocket. I am now thinking about to switch over to my old MI8...
Cannot understand why the keyboard is not disabled in the pocket. Seems so easy to do it but it's as it seems on.
Click to expand...
Click to collapse
My only solution was to buy a flip case. At first, I disabled the fingerprint reader by removing all fingerprints and setting up face recognition, but this didn’t fix the problem you are talking about. I don’t really like flip cases, but the Nillkin QIN Smartcase is rather good.
So now I ‘m eagerly awaiting a fix from Xiaomi so I can strip the Mi9 again!
Gokh said:
Disable the fingerprint icon on when the screen if off.
Click to expand...
Click to collapse
Where can the fingerprint icon be disabled? Thank's.
j4dotcc said:
Where can the fingerprint icon be disabled? Thank's.
Click to expand...
Click to collapse
Disabling the fingerprint icon has no effect on the problem we are talking about here. The only way to make the problem go away is to remove all the stored fingerprints thus disabling the use of fingerprints all together. This will shut off the fingerprint sensor doing away with this problem in a crude way.
If you really are looking for a setting, please use the search function at the top of the settings.
gerhard_wa said:
Disabling the fingerprint icon has no effect on the problem we are talking about here. The only way to make the problem go away is to remove all the stored fingerprints thus disabling the use of fingerprints all together. This will shut off the fingerprint sensor doing away with this problem in a crude way.
If you really are looking for a setting, please use the search function at the top of the settings.
Click to expand...
Click to collapse
Thanks for the prompt reply. I don't have the problem and just wanted to know where I can disable the fingerprint icon. Thanks again.
New uppdate out that include Pocket Mode. MIUI-V10.2.27.0PFAEUXM EEA version.

N950U can't pull down notification

Hello, Suddenly my status bar area is not responsive to touch therefore I am not able to pull down notification. Touch is working perfectly on other areas.
I tested touch using *#0*# and top area blocks are not responding to touch.
I didn't dropped my phone, screen is not broken and no water damage. It suddenly stopped working.
I tried reboot, safe mode, wipe cache partition and factory reset but it is not working.
Initially i thought it is hardware issue but in lock screen i am able to pull down notification perfectly. so hardware issue is ruled out.
Can anyone recommend a solution? Your help will be highly appreciated.
muzammilsh said:
Hello, Suddenly my status bar area is not responsive to touch therefore I am not able to pull down notification. Touch is working perfectly on other areas.
I tested touch using *#0*# and top area blocks are not responding to touch.
I didn't dropped my phone, screen is not broken and no water damage. It suddenly stopped working.
I tried reboot, safe mode, wipe cache partition and factory reset but it is not working.
Initially i thought it is hardware issue but in lock screen i am able to pull down notification perfectly. so hardware issue is ruled out.
Can anyone recommend a solution? Your help will be highly appreciated.
Click to expand...
Click to collapse
It could very well be hardware related and there's no other way but to replace the screen if it is indeed hardware related... But for now try going into settings -> display -> status bar -> untick and retick both options there and see what happens.. I was also going to suggest to try this.. Press the physical power button until the power menu appears
Long press the on screen power off button until it turns into 'safe mode'. Click on that
Check whether the status bar now works or not. If it works, then it's definitely related to one of your apps possibly.
But you did say you tried safe mode so I don't know.. Have you updated it recently? Any recently installed apps?
Edit: Do you happen to have a screen protector and case on the phone? Someone else said quote. "the glass from the screen protector was interfering with the perimeter of the plastic case. The plastic pushed the glass up, so thats why it was interfering."
Let me know.

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