Hello to everyone, i have a problem with my xt1254 64gb.
In the last few days it was getting too warm, the battery drained quickly and it was very slow. I checked and the problem was Google Play Services ...
After making a series of tests I decided to do a hard reset via twrp but here i find the real problem: you can not do a hard reset because you can not delete the folder "/data/data/com.google.android.gms/cache/ftc ". There are two files in this folder, one is Schedule and another without a name, and these two files are just a problem. I could not even reinstall the firmware because when I did it, my phone was constantly restarting and I was having problems with play services, so the only solution that reminded me of my phone was to rename the folder in com.google.android.gms .OLD, this way when the firmware is reinstalled this folder is ignored and the installation proceeds smoothly.
My question is: why did this problem happen to me? Is there an alternative way to permanently delete this folder?
kisspachyousee said:
Hello to everyone, i have a problem with my xt1254 64gb.
In the last few days it was getting too warm, the battery drained quickly and it was very slow. I checked and the problem was Google Play Services ...
After making a series of tests I decided to do a hard reset via twrp but here i find the real problem: you can not do a hard reset because you can not delete the folder "/data/data/com.google.android.gms/cache/ftc ". There are two files in this folder, one is Schedule and another without a name, and these two files are just a problem. I could not even reinstall the firmware because when I did it, my phone was constantly restarting and I was having problems with play services, so the only solution that reminded me of my phone was to rename the folder in com.google.android.gms .OLD, this way when the firmware is reinstalled this folder is ignored and the installation proceeds smoothly.
My question is: why did this problem happen to me? Is there an alternative way to permanently delete this folder?
Click to expand...
Click to collapse
The way I delete undeletable files is through explorer in SD maid, never failed me once.
I tried but failed to cancel
Related
Heres a strange one.....
Just recently tried to sync my MDA Compact 4 and got the following error message:
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop computer."
On investigating further, i tried the following suggestions:
- Turned off all firewalls
- Removed partnership between phone and pc (on both the phone and pc)
- Unchecked "Enable advanced network functionality" in USB to PC settings on the phone
- Reinstalled Activesync 4.5 (and also a tried a repair)
- Different USB cable and USB port (not using a USB hub)
- Several soft reboots
and finally tried a different PC just to see if i could get a guest partnership! Guess what? Same error message.
I am, however, able to explore the phone with activesync but only explore. I cant change file names, add files or delete.
On even further investigation, i've now also discovered that i cant delete/ rename files on the phone itself (using file explorer on either the device or internal storage). When i do, i get the following message:
"Cannot remove/ rename etc: Access is denied.
Be certain that the folder/file is not write-protected and is not currently in use"
(Even creating a new folder and then immediately trying to delete it gives the same error)
If i connect the phone to the PC as a disk drive though, i am able to delete files just fine. Add new files, rename them etc....without any problems.
This leads me to believe that the problem is with Windows Mobile!?!
Has anyone else experienced the same/ similar problem and figured out how to fix it? (Other than perform a HARD reset/ Clearing the storage)
Any help would be greatly appreciated.
Thanks
UPDATE:
I found this on the Microsoft help forum.
Although it hasnt fixed my problem, it might help someone else who is having the same problem.
1) soft reset device
2) Start / Office Mobile / Word
3) Create a new document (click on New)
4) type some text (just plain text - no formatting - it was 'plain text document') just a few characters
5) File / Save As...
6) I have selected type 'Plain Text'
7) It asked me whether I want to save it at 'Word document instead' - I clicked No.
8) I have powered off the device and did soft reset
9) Start file explorer, find the file (it was in My Device / My Documents), click on it - it opens Word again.
10) Add some formatting (I have selected part of text and changed font to bold)
11) Close Word - it asked whether to save it in Word format - this time I said Yes
12) Power-off the device and press soft reset again
Also, i noticed that i am able to modify any DOCX or TXT file within Mobile Word (and even delete them) just not from File explorer on the device or Explore within ActiveSync.
Can anyone help???
Same problem with different model
sh00ter said:
Heres a strange one.....
Has anyone else experienced the same/ similar problem and figured out how to fix it? (Other than perform a HARD reset/ Clearing the storage)
Click to expand...
Click to collapse
You're not alone. I have HTC Touch Pro (ie. Raphael) with exactly the same problem and I've also already tried that "Word-solution" several times without any help. However I can synchronize with my exchance server via 3G. I can also add/remove/rename files if I use some of the Office mobile applications, but not with file explorer.
Getting sooooo frustrated, but still not willing to do the hard reset.
Do both of you by any chance have Fsecure Mobile installed? Just trying to narrow the cause for the problem.
Same Problem Here
I have a T-Mobile Wing and I'm having the exact same problem. Anyone figure out whats up yet? It's so strange that I can delete/remove files and folders through active sync, but I can't through the device file explorer. I have also tried creating a folder with the file explorer, but then I cant delete, move or rename it.
Here's something that might work for you, http://www.24hsoftware.com/How-To/this-device-is-restricted-from-downloading-this-file-type.html
Unfortunately it hasn't work on any devices that I've seen but then again, I'm still thinking that F-secure mobile is causing the problems in our devices. F-secure has confirmed that they have heard about the problem and are investigating it.
This is very interesting as in the past 24 hours my Xperia X1 has started to do the same, I can create files ok but am unable to remove/copy files.
I am using f-secure mobile security, so it would seem there is an issue there. I'll fire an email to them to get myself on a fix list when it comes out if that's the problem!!
Any news on this issue?
I am using a trial version of F-secure mobile (on my SE Xperia, a sort of HTC ). Now, out of the blue I am experiencing similar problems:
- not able to connect to pc via Active Sync
- not able to delete/rename/copy files on both internal as external memory
- programlist appears empty
Did anyone try to remove F-secure to solve the problem?
Thanks.
I just got a reply from F-secure. They have identified the problem and are expecting to release a new version of the client within next two weeks.
Hopefully that's the end of this...
Meiz- said:
I just got a reply from F-secure. They have identified the problem and are expecting to release a new version of the client within next two weeks.
Hopefully that's the end of this...
Click to expand...
Click to collapse
Updated client was published on last friday.
I am experiencing a very similar problem on my HTC HD2 with wm6.5. If I connect the phone as USB mass storage i can copy files as much as I want to on the SD card, however when I disconnect the cable after copying WM6.5 cant read the folder sometimes.
Othertimes when I connect the phone as Activesync and start to copy some files, it stops half way through, sayign "access is denied". if that happens I cant transfer any files anymore, it will always give same error until some time passes, few disconnections, restarts, no consistency, no definite workaround. The strange is when it gets into this "access is denied" mode I can still browse the device (storage card) and create and delete folders. very-very frustrating.... did a few soft and hard resets, reinstalled activesync couple of times, still no joy...and i dont have any FW app on my device...
thanks.
Greetings from sunny ??? nottingham
I have a folder with a bunch of files that all show as 0kb that i can not remove.
Does anybody have an idea how i can get rid of these?
The story so far....
I am/was on rocket rom v2, previously i had put the google currents app on, but that was a couple of roms ago and i have not put it back.
I started having a few odd problems and realized my int sd was full. i eventually narrowed it down to a google currents folder. this was not so easy as any app that tried to scan the int sd in any way would crash or freeze. Even in manage apps it would only show details of apps from a to c any after that hung on 'computing'. i managed to delete over 5 gb from that folder, all except one folder.
Now i am left with a folder on the int sd inside the android/data folder called 'com.google.android.apps.currents' inside that is a folder 'cache' inside that a folder 'blobs.120.1184434912' inside that a folder thats a bunch of letters and numbers, inside that a folder 'att' and finally inside that a bunch of files all with single letters, numbers or symbols as there filename and all 0kb in size.
These remaining files and folders i can not get rid of.
I have tried....
Delete with root explorer and a couple of other file apps crash's or locks
Cut and paste elsewhere fail
Connect to computer and...
Delete fail
Move fail
Erase fail
Unlock freezes pc
Change permissions blocked
Re-name fail
Scanned with virus and spyware progs clean
Delete with dos fail
Factory reset fail
Factory reset with format usb crash's or locks
Flash a pit file in pc odin Still there
I wouldnt mind just leaving them there, but as i say any app that in any way scans the int sd crash's or freezes this makes the note almost un-useable.
I'm sure I've missed a few things i have tried but you get the point.
I have searched xda and the web as best i can and tried pretty much every idea I've come across.
Help !!!
Please !
What an odd problem....
have you tried aroma file manager?
Thanx p107r0
I havent tried that particular file manager, many others though.
Downloading it now, very busy next couple of days so will give it a go as soon as i can.
many thanx
have fun
all the best
rich
Cant you try copying all your important information off the sd then formatting it?
Sent from my GT-N7000 using Tapatalk
Thanx Postmonkeh
Unfortunatly i have formatted it several times now and those files still remain.
Are you familiar with adb tools? You could try using adb to delete the files.
Ftb
Hi Postmonkeh
Unfortunatly abd is over my head, i wouldnt have a clue what i was doing.
Maybe i need to do some learning Do you know if theres a basic tutorial anywhere ?
Many thanx
all the best
have fun
rich
It's fairly simple once you get the hang of it, but i don't know any guides off the top of my head.
Not on my laptop at the minute but once I'm downstairs I'll give you a quick run through of what to do to delete that folder. Might not work, but then again it might
Ftb
Hey mate thank you very much.
Please dont rush as i am just leaving and will be away for a couple of days. I will get onto it as soon as i return.
Many thanx
Rich
Sent from my GT-N7000 using xda premium
it won't let you rename or delete because they reside on googles servers, that's why they are showing 0kb. u can't change permission because it's on sd card and w don't have the ability to do so on sd card. i promise a format got rid of them but u didn't notice it because google cache server put links back as your phone started. the explorer crashes because as fast as is trying to remove them the server is already putting them back. basically what im trying to say is just ignore them cause there not really there anyways.
Sent from my SPH-D710 using xda premium
veritasaequita said:
it won't let you rename or delete because they reside on googles servers, that's why they are showing 0kb. u can't change permission because it's on sd card and w don't have the ability to do so on sd card. i promise a format got rid of them but u didn't notice it because google cache server put links back as your phone started. the explorer crashes because as fast as is trying to remove them the server is already putting them back. basically what im trying to say is just ignore them cause there not really there anyways.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
dik64 said:
I wouldnt mind just leaving them there, but as i say any app that in any way scans the int sd crash's or freezes this makes the note almost un-useable.
Click to expand...
Click to collapse
as above, these files seem to be causing problems.
my google currents folder has a lot of these folders, but none of the files are empty.
although having said that, it may be an idea to deselect the option to have google back up your app data.
i'd also maybe try installing the currents app then (if you can) go into the app settings and clear the data.
---------- Post added at 01:16 PM ---------- Previous post was at 12:35 PM ----------
http://forum.xda-developers.com/showthread.php?t=1241935
that thread gives a good guide to getting adb installed, and gives a good grounding of what it can do. it's a bit more in depth than what you need though, all you need is to install it, add the path to the environment vaiables as described in that thread (that is an optional step but it makes things much easier)
the path you'll be looking for is /mnt/sdcard/Android/data/com.google.android.apps.currents
be sure to remember that the case of the letters in the linux (and therefore android) file systems is vital - ie mnt/sdcard/Android is an entirely different folder than mnt/sdcard/android.
so basically once you've your note connected (with the screen unlocked) open a command line and type (minus the quotes) "adb devices"
it should (hopefully) list your note in there.
then type these commands in order, being careful to observe the correct case when typing filenames or folder names.
adb shell
rm -r /mnt/sdcard/Android/data/com.google.android.apps.currents
it could take a while if there are a lot of files. once it's finished, you should be back to a line with a flashing cursor, then just type exit and it should take you back to your standard windows command line.
i would try taking off the "back up my settings to googles servers) and installing currents and wiping the data first though.
OK time for an update.....
Aroma file manager same as all the others, it either freezes or crash's out altogether.
I have already deselected back up to google, no effect.
I have already tried re-loading google currents and populating it with fresh downloads. Then clear data and un-install, no effect.
Finally took me a while to get adb set up and working, but............
wait for it............................................................................
No effect !!
It starts the process, and scrolls info very fast. I left it for about 20 mins and it was still going. eventually i clicked on the window and it said something along the lines of no such file or directory then endlessly scrolls att.
I appreciate the suggestions given, but i do hope there are some more.
I am completely lost with this now.
all the best
have fun
rich
Seems kind of similar to problems I used to have in the good old Palm OS days, sometimes due to some app errors 0b files would appear on SD card, and - to make long story short - the only thing that would help was taking the card out and formatting it on the computer.
Maybe flashing with repartitioning could help?
Sent from my GT-N7000 using xda premium
dik64 said:
Greetings from sunny ??? nottingham
I have a folder with a bunch of files that all show as 0kb that i can not remove.
Does anybody have an idea how i can get rid of these?
The story so far....
I am/was on rocket rom v2, previously i had put the google currents app on, but that was a couple of roms ago and i have not put it back.
I started having a few odd problems and realized my int sd was full. i eventually narrowed it down to a google currents folder. this was not so easy as any app that tried to scan the int sd in any way would crash or freeze. Even in manage apps it would only show details of apps from a to c any after that hung on 'computing'. i managed to delete over 5 gb from that folder, all except one folder.
Now i am left with a folder on the int sd inside the android/data folder called 'com.google.android.apps.currents' inside that is a folder 'cache' inside that a folder 'blobs.120.1184434912' inside that a folder thats a bunch of letters and numbers, inside that a folder 'att' and finally inside that a bunch of files all with single letters, numbers or symbols as there filename and all 0kb in size.
These remaining files and folders i can not get rid of.
I have tried....
Delete with root explorer and a couple of other file apps crash's or locks
Cut and paste elsewhere fail
Connect to computer and...
Delete fail
Move fail
Erase fail
Unlock freezes pc
Change permissions blocked
Re-name fail
Scanned with virus and spyware progs clean
Delete with dos fail
Factory reset fail
Factory reset with format usb crash's or locks
Flash a pit file in pc odin Still there
I wouldnt mind just leaving them there, but as i say any app that in any way scans the int sd crash's or freezes this makes the note almost un-useable.
I'm sure I've missed a few things i have tried but you get the point.
I have searched xda and the web as best i can and tried pretty much every idea I've come across.
Help !!!
Please !
Click to expand...
Click to collapse
If you cannot delete the folder with del or erase command in dos I think you have a bad block there. In this case you have to leave this folder alone.
Hi, thanx for the further suggestions
tknguyencsu leaving alone is not a good idea as it does affect how the note works. Anything that scans the int sd freezes or crash's out when it gets to that folder. for instance if i go to manage applications it will only give me detailed info on apps from A to C any after that it wont display the size of data etc, just stays on 'computing'. so i really need to get rid of this folder.
p107r0 Any idea how i try your suggestion of 'flashing with repartitioning' ?
I have done several full wipes inc usb storage, i have formatted usb storage from recovery several times also.
There are a couple of options in recovery i have not tried because i dont know what they really mean and so im a little scared to try with all the bricking thats been going on.
many thanx
all the best
have fun
rich
Lots of reading to be safe, but afair there is Dr ketan's guide on flashing LBF with repartitioning, which should be theoretically safe when performed from/over GB ROM. I'll look for the link later.
Here.
P.S. There's also app by chainfire which checks if your device is prone to superbrick: Got Brickbug
Sent from my GT-N7000 using xda premium
Thanx p107r0 i've had a quick look/search in that thread. Not much detail about re-partitioning, i am now assuming it is connected with pit file ?
If that is correct then i have tried that and unfortunatly it did not help.
I am out of my depth here, so if i have misunderstood please forgive me, and enlighten me.
many thanx
all the best
have fun
rich
Are you still on the same ROM? Maybe formatting int sd from other one would do the trick?
Hi p107r0
Yes i am on the same rom, but now a later version.
I am using Rocket Rom. the problem first came to light after upgrading from v1 to v2. since then i have been back to GB to RR v1, RR v2 and am now on RR v3.
I am out of time tonight, and on the road all day tomorrow, so will try a completely different rom as soon as i can.
many thanx
all the best
have fun
rich
Update 2:
So now I can see most of the files with ES, but OI file manager isn't seeing them. What the heck is going on? Ghost files?
Alright, so I'm in a bit of a pickle.
I was having problems with Rdio and wanted to wipe all traces of it from my phone to install an older version. Using ES File Explorer, I searched for all the files related to the app in "/" and once I found them, I foolishly used select all and delete. Problem is, it seems "select all" actually selected all the folders in / and not only those found using the search function.
The odd part is I can see all the folders in / when I use OI file manager (though some are empty, namely /data and /datadata), but not when I use ES.
Does anybody have an idea as to what I can do? Odd thing is the phone is working fine and not all files on it have been deleted (the files inside EFS seem to have been though, but I still have signal). I'm afraid to reboot it since I figure it might become bricked. I've got a recent Nandroid backup which wasn't deleted, so I'll be fine if I can get to recovery, but is there any chance of that not happening?
Anyways, I'm feeling really dumb and stressed out.
Thanks for looking and/or helping!
Cheers!
Update
Making a call seems to have restored the files (.bak and others) in the efs folder and some other files seem to be reappearing. Maybe if I just wait it out all the files will come back from the dead? Files that weren't showing 10 minutes ago are back and are dated earlier than today.
Again, I'm mainly looking to know if I can reboot into recovery (or normally?) without many problems.
Thanks!
Sorry i copied this from another area
Quote:
Originally Posted by wajiman View Post
Hey guys,
i need help our here. i am facing a rather odd problem which started yesterday. whenever i tried to open gallery, it says "
Not enough space. Delete unnecessary items such as download softwares, videos and documents."
I have factory reset the device 3 times deleted everything, flashed using ODIN but no avail. Any body has any solution for this?
I am using:
Stock ROM XXMEB5
Stock Kernel
Stock Recovery
EDIT: Finally Solved the Problem. The phone was not resetting properly, so for users facing this problem there are 2 possible solutions:
1. Flash stock rom, goto stock recovery and from there wipe data if CWM does not do it properly (In my case CWM did not do it properly)
2. The other solution, the info i figured out was that it had to do something with a folder in Android/Data directory. Try to delete folders one by one to see if this fixes the error
I recently updated OTA to 4.1.2 and have suddenly got this same problem today, im not technically that great so all i did was save the files i wanted to keep and did a factory reset but nothing has changed. I can open my pictures in Smart Gallery Lock Free but im also having the problem that nothing deteles properly, everything i delete re-appears when i re enter Smart Gallery
I have tried removing the files directly from "My Files" but it will only work on the extSdCard not sdcard0 its says deleted but doesnt go anywhere.
I have looked at point 2. but i dont know what i can delete without making things worse
Hope somebody can help
same problem in my SGS II, nothing woks, wipe data reset factory i have done every thing nothing works my only alternativ eis using quickpic app
Some are asking how to reset phone usages without formatting data.
here's what I am doing just to reset my usages:
I'd say much better if your phone is rooted, and a nandroid backup just in case there is something wrong on what you've done.
-Must be rooted and must have a root capable file explorer/manager.
On internet usage:
open this folder in /data/system/netstats/*
inside that folder, delete all files. DON'T DELETE THE FOLDER ITSELF.
it will cause bootloops
On battery usage:
delete the following inside /data/system/* : batterystats-checkin.bin , batterystats-daily.xml, and batterystats.bin
On process stats/usage:
inside /data/system/procstats/* , delete all files inside that folder, again don't delete the folder itself.
also open /data/system/usagestats/0/* , delete all the files inside the following folders: daily, monthly, weekly, and yearly.
not do not delete the folders. might cause bootloops
After that, reboot normally. after rebooting, you will notice that usages are back to its lowest values.
I hope it helped for some who has problems regarding phone's usage.
This section is for device development, post it in general section.
Sent from a Device using an App!
delete them all but the data remains previous after rebooting....
Does anyone ever find another way that works pls?
There has to be a way to reset phone usage/app usage time stats, i tried lotta stuffs on the internet but on dialing *#*#4636#*#* i get the same result