Questions about OTA updates, internet connectivity for unlocked Turbo - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

Hello all!
I've been looking around the forum for answers to my questions, but I'm still pretty unsure, and I'm worried about messing up my phone, so if someone could hold my hand a little bit, I would appreciate it so much!
When the marshmallow update came out, I unlocked my bootloader with Sunshine and installed TWRP and rooted. I'm currently on stock 6.0.1 and September 1, 2016 security patch.
Issue #1: Ever since I unlocked/rooted/updated to marshmallow I've had problems with some of my apps deciding they can't connect to the internet, even though WiFi and 4G are clearly connected. Like I'll be able to browse the internet on Chrome just fine, but the Amazon app won't connect.
From what I've read, it seems like a problem a lot of people have had after upgrading to marshmallow, but I'm still worried it's because I'm unlocked or rooted or have Xposed installed or something.
Restarting the phone seems to be the only thing that really makes the apps work again (temporarily). I read somewhere about clearing the cache from recovery and that seemed to have fixed the problem for a couple of months, but lately I've been having the problem again, and clearing the cache isn't helping beyond having to restart my phone to do it.
Issue #2: I've been scared to take the OTA security updates.. I've generally gathered that they won't relock my bootloader, but I'm unclear on if it's ok to take the updates OTA or if I have to download and install them through TWRP.
Also, do I even need those updates? Call me stupid, but I'm not that worried about security (the only thing I own is a massive amount of student debt, go ahead and take it =P). I'm really just hoping the updates fix the internet thing.. is that a possibility?
So overall I guess I'm asking, will taking the updates OTA wreck my stuff, and is there a chance updating will fix my internet connectivity problem?
Or will using a different ROM possibly fix my internet problem? If so, which ROM would you recommend? I used to have a Razr M with the latest (at the time) CM ROM, but I couldn't use Bluetooth and WiFi at the same time, so it kind of left a bad taste in my mouth about custom ROMs...
Any answers or advice would be greatly appreciated!! Thank you!!

If you have TWRP installed, NEVER take an OTA. You will bootloop or brick your phone. Instead just install the TWRP flashable version from this forum.
This is what you would flash, via TWRP if you want the latest firmware while keeping custom TWRP recovery.
[ROM] MCG24.251-5-5 100% Stock
https://forum.xda-developers.com/droid-turbo/general/rom-mcg24-251-5-5-100-stock-t3565795
Perhaps re-flashing your modem might help? It's also at that thread. TWRP flashable version.
By popular demand, here are just the modems: https://www.androidfilehost.com/?fid=745425885120733904
Click to expand...
Click to collapse

Ok, thank you ChazzMatt!

birdgofly said:
Ok, thank you ChazzMatt!
Click to expand...
Click to collapse
As for custom ROMs, for you who is not that experienced I would suggest this one:
Computerfreek274_1.0.8 Update Marshmallow 6.0.1 Global,De-bloated,Root,Volte, 5/29/17
https://forum.xda-developers.com/dr.../computerfreek274mm1-0-android-6-0-1-t3503634
It's actually a tweaked, debloated version of Verizon stock Marshmallow firmware. Everything will still work, including Verizon VoLTE (on Verizon, of course, not other networks). Has slight volume boost, battery optimization, etc.
And of course, lots of experienced users are also running that ROM. I do not mean to criticize it in any way, but you just mentioned that you ran some ROM where some stuff didn't work. This is a ROM built on stock, not CM/LOS based. Nothing much has been changed, just bloatware removed and some tweaks.

No worries, that ROM sounds perfect!
Thank you very much for all of your help!!

birdgofly said:
Hello all!
I've been looking around the forum for answers to my questions, but I'm still pretty unsure, and I'm worried about messing up my phone, so if someone could hold my hand a little bit, I would appreciate it so much!
When the marshmallow update came out, I unlocked my bootloader with Sunshine and installed TWRP and rooted. I'm currently on stock 6.0.1 and September 1, 2016 security patch.
Issue #1: Ever since I unlocked/rooted/updated to marshmallow I've had problems with some of my apps deciding they can't connect to the internet, even though WiFi and 4G are clearly connected. Like I'll be able to browse the internet on Chrome just fine, but the Amazon app won't connect.
From what I've read, it seems like a problem a lot of people have had after upgrading to marshmallow, but I'm still worried it's because I'm unlocked or rooted or have Xposed installed or something.
Restarting the phone seems to be the only thing that really makes the apps work again (temporarily). I read somewhere about clearing the cache from recovery and that seemed to have fixed the problem for a couple of months, but lately I've been having the problem again, and clearing the cache isn't helping beyond having to restart my phone to do it.
Issue #2: I've been scared to take the OTA security updates.. I've generally gathered that they won't relock my bootloader, but I'm unclear on if it's ok to take the updates OTA or if I have to download and install them through TWRP.
Also, do I even need those updates? Call me stupid, but I'm not that worried about security (the only thing I own is a massive amount of student debt, go ahead and take it =P). I'm really just hoping the updates fix the internet thing.. is that a possibility?
So overall I guess I'm asking, will taking the updates OTA wreck my stuff, and is there a chance updating will fix my internet connectivity problem?
Or will using a different ROM possibly fix my internet problem? If so, which ROM would you recommend? I used to have a Razr M with the latest (at the time) CM ROM, but I couldn't use Bluetooth and WiFi at the same time, so it kind of left a bad taste in my mouth about custom ROMs...
Any answers or advice would be greatly appreciated!! Thank you!!
Click to expand...
Click to collapse
There's a complete TWRP flashable update to the latest '5-5' firmware. Saves you the time of putting stock recovery back on and taking it OTA. The TWRP flash won't install the stock recovery, TWRP will stay. There's also a zip to clear/reset the radio/modem. You may not need that due to updating the rom.
Sent from my XT1254 using Tapatalk

So just an update for anyone who might come across this thread later.. I ended up flashing the ComputerFreek ROM suggested by ChazzMatt (didn't clean install, just wiped cache). It worked great, and so far I haven't had any more problems with apps not being able to connect!
Thank you to ChazzMatt, ComputerFreek, Einsteindks, and the wonderful XDA community for all your help

Related

[Q] Information Overload!

OK, I've read so much that things are just getting jumbled in my brain now. There's so much information in these threads that I don't know where to start. The world of Android apparently moves too fast for me to keep up. I've got a Verizon LG G2 that is stuck on 4.4.2, software version 24A. Right after I took the OTA KK upgrade I rooted with IORoot25. I don't think I've done anything other than root, however I have somehow can create the mobile hot spot without permissions. Not sure if there was an .apk that was put on when I rooted or how I did it because it was over a year ago.
Ever since I rooted, my phone tries to push OTA updates but they are always unsuccessful. Every morning I have to hit "Install Later" becasue it tried over night and failed. Besides this being a bit annoying, I haven't been concerned becasue the only OTAs since I got 4.4.2 was supposedly some small patch that didn't really do much (from what I read). But, the other day it notified me that it wanted to push Lollipop and needless to say, I want it.
My problem: I don't know what the hell to do! Besides rooting, I'm pretty sure the only thing I've done is download Flashify and backup my stock recovery. Flashify doesn't show that I have a custom recovery, nor do I ever remember installing one. Just whatever came with the IORoot25. Oh, and it looks like I Quarantined LGSetupWizard using App Quarentine. Pretty sure that's it. So, where do I go from here?? I'm wanting to move to Lollipop, then possibly de-bloat it, and would like a custom recovery so that I can create nandroid backups and possibly start trying out other custom ROMs.
I had an OG Droid for years and would flash ROMs frequently until I upgraded to a RAZR MAXX. Once I got the MAXX, and now the LG, all I've really done is root and hack the wifi, so I'm REALLY out of the loop now! Everything seems so complicated becasue there's just too much info out there. Could somebody please guide me in the right direction to make this as smooth as possible??
Thanks for reading and helping a NooB out. Ugh...can't believe I have to start calling myself that again!!
You could 'freeze' the update so it doesn't pop up every morning. IF you want to update- you can unroot it and then take the update and re-root it and fix the hotspot thing. I'm in the same boat, I'm about to do the same myself.
caecusscius said:
You could 'freeze' the update so it doesn't pop up every morning. IF you want to update- you can unroot it and then take the update and re-root it and fix the hotspot thing. I'm in the same boat, I'm about to do the same myself.
Click to expand...
Click to collapse
Thanks for the response. Hoe do I "freeze" the update? If I do decide to take the update and re-root, and especially if I start loading custom ROMs, I know I'm going to want to do this in the future. I've been getting theses OTA update notifications everyday for months now!!
Also, what's the easiest way to unroot?
AS long as you are running stock I believe you can accept the OTA without unrooting: I haven't done it yet as I haven't had a few free hours, but I'm going to try it tonight.
there are plenty of apps that allow you to freeze apps- titanium Backup Pro is one that comes to mind.

update 5.1 lmy4ze with ota on new vzw xt1103 or stay stock?

Wondering if I should update downloaded ota then root or will the update screw things up like locking my boot loader and installing things I don't want or that will make customizing more difficult or impossible? Have had real bad luck with Verizon ota's in the past when it comes to rooting, unlocking, jailbreaking etc... And from what I've been reading on other threads this and other nexus ota updates have been really buggy especially with WiFi and BT. Mine works perfect right now and all I really want is to root it and remove the update file and turn off the update app. Thanks in advance for any advice.
paulsmcin said:
Wondering if I should update downloaded ota then root or will the update screw things up like locking my boot loader and installing things I don't want or that will make customizing more difficult or impossible? Have had real bad luck with Verizon ota's in the past when it comes to rooting, unlocking, jailbreaking etc... And from what I've been reading on other threads this and other nexus ota updates have been really buggy especially with WiFi and BT. Mine works perfect right now and all I really want is to root it and remove the update file and turn off the update app. Thanks in advance for any advice.
Click to expand...
Click to collapse
If you want root, first thing you should do is unlock the bootloader. Second thing you should do is read all the threads regarding root in the SuperSU subforum. Third thing is you want marshmallow because battery life, in my experience, is far better.
I haven't experienced any buggy WiFi or BT with either of my N6s. Just because you had bad luck in the past doesn't mean you'll have the same experience with this phone. The only bad luck you'll encounter would come from your own inexperience.
paulsmcin said:
Wondering if I should update downloaded ota then root or will the update screw things up like locking my boot loader and installing things I don't want or that will make customizing more difficult or impossible? Have had real bad luck with Verizon ota's in the past when it comes to rooting, unlocking, jailbreaking etc... And from what I've been reading on other threads this and other nexus ota updates have been really buggy especially with WiFi and BT. Mine works perfect right now and all I really want is to root it and remove the update file and turn off the update app. Thanks in advance for any advice.
Click to expand...
Click to collapse
Its a Nexus. Even Verizon ota's won't lock it. Update it, unlock the boot loader before or after. Flash back, flash forward, flash sideways. It is all up to you. The entire os/image is downloadable from Google, it is a fully ipen phone.
There are no widespread problems with Marshmallow. It is great. You get that impression because only the people with problems post.
So I would stop reading threads about problems and just read the threads about flashing and customizing.
Take the ota's up to the current version.
Unlock the bootloader.
Flash TWRP.
Flash systemless root version 2.65 from chainfire.
That will get you started.
Thanks for the advice all, did the updates, unlocked the boot loader & rooted. Easiest phone ever to mod !

Just picked up this device, any tips?

So I've been out of the Android Phone loop for a while and was just wondering if there were any general tips or things to know about the Z3C? Any essential apps or features?
I've not updated to Marshmallow yet (running 5.1.1) and I don't really feel the need to, If I'm not mistaken it makes the root process a bit more fiddly, though the non-removable notification is somewhat annoying. Can it be turned off?
Quick question on root too, which I assume can only be achieved through unlocking the bootloader. Will it void my warranty with Sony? Given the issues with cracked screens and phones not really being waterproof, I'm not sure if it's actually worth doing.
I've got the Phone through Vodafone, is there anyway to remove the SIM lock myself?
I've been through the Stickies and whilst they contain useful information that'll surely come in handy later, the FAQ section is pretty limited, so I figured I'd ask here
Thanks in advance
UndisputedGuy said:
So I've been out of the Android Phone loop for a while and was just wondering if there were any general tips or things to know about the Z3C? Any essential apps or features?
I've not updated to Marshmallow yet (running 5.1.1) and I don't really feel the need to, If I'm not mistaken it makes the root process a bit more fiddly, though the non-removable notification is somewhat annoying. Can it be turned off?
Quick question on root too, which I assume can only be achieved through unlocking the bootloader. Will it void my warranty with Sony? Given the issues with cracked screens and phones not really being waterproof, I'm not sure if it's actually worth doing.
I've got the Phone through Vodafone, is there anyway to remove the SIM lock myself?
I've been through the Stickies and whilst they contain useful information that'll surely come in handy later, the FAQ section is pretty limited, so I figured I'd ask here
Thanks in advance
Click to expand...
Click to collapse
You don't need to unlock the bootloader to be able to root your phone. A good place to start is the thread on how to back up your TA partition and rooting (don't be tempted by Kingroot)
Unless you want a custom CM rom I wouldn't bother trying to unlock your bootloader, it disables features on the phone, starting with breaking the camera.
This thread about going from a rooted phone back to stock is interesting. I'd say you don't need to root your phone, but it gets a lot more interesting when you do.
The top app for if you get root is Titanium Backup, it lets you control individual apps, 'freezing' them so they stop working, but not actually uninstalling them. Great for getting rid of all the bloatware that comes with phone providers (like Sim Lock), or even manufacturers. It also lets you back up an app and all the associated data that goes with it, so if you wipe you phone to change the rom, you can put all the apps back and the state they were in at the touch of a button. There's lots of other cool root apps, but TA is my favourite.
As long as you stick to stock then you can't go wrong, don't be afraid to play, there's plenty of people on the thread here to give you a hand.
SLIM 5 is a good stock 5.1.1 rom with lots of cool tweeks and doesn't mean you have to unlock your bootloader.
Edit: Rooting your phone doesn't void your warranty. But if you face any problems with your phone that means it's going back to the service centre, just put a stock build back on (no root) and do a factory reset. That way they cannot complain about the software config. They will do a factory reset anyway, before they send it back, along with an update to the latest rom. So be prepared and take everything off your phone beforehand.
Man, that's pretty much all the information I need in one post. Thanks a bunch man, I'll read through the links in some more detail.
I did see that Rooting guide earlier, but given how it mentioned using Flashtool and DRM Keys, I thought it'd surely void my warranty so didn't have a proper look.
SLIM also seems like a good shout, though I'm assuming I'd lose access to Sony's OTA updates if I were to flash it and there doesn't seem to be a Marshmallow version yet. Actually, that said, would I even have access to OTA updates if I stay stock but rooted?
Thanks again
UndisputedGuy said:
Man, that's pretty much all the information I need in one post. Thanks a bunch man, I'll read through the links in some more detail.
I did see that Rooting guide earlier, but given how it mentioned using Flashtool and DRM Keys, I thought it'd surely void my warranty so didn't have a proper look.
SLIM also seems like a good shout, though I'm assuming I'd lose access to Sony's OTA updates if I were to flash it and there doesn't seem to be a Marshmallow version yet. Actually, that said, would I even have access to OTA updates if I stay stock but rooted?
Thanks again
Click to expand...
Click to collapse
Marshmallow has only been out a few weeks, so it's still full of bugs and problems at the moment. I would stick to 5.1.1. for at least another month, or until 6.1 reaches the Z3c.
No, if you install a custom rom then you wont get Sony OTA updates, but most rom developers base their builds on the latest firmware releases anyway, usually adopting a new release within one or two weeks.
Slim 5 is possibly the best stock Lollipop build there is and there will be no more updates for Lollopop now. There is a Slim MM build, but even though Wajk has been working his magic, it still has several bugs that need to be ironed out. If you are going down the MM route, don't be tempted by Concept or Beta, that need you to unlock your bootloader to root. Stick with a pre-rooted stock or a customised stock with root built in.
Appreciate the assistance, going to go ahead and root now and then perhaps try out SLIM 5. Some of the MEGA links seemed to be down so I just grabbed a Global FTF, couldn't seem to find an unbranded UK one.
I shouldn't have updated immediately once I got the phone
UndisputedGuy said:
Appreciate the assistance, going to go ahead and root now and then perhaps try out SLIM 5. Some of the MEGA links seemed to be down so I just grabbed a Global FTF, couldn't seem to find an unbranded UK one.
I shouldn't have updated immediately once I got the phone
Click to expand...
Click to collapse
For the purposes of downgrading so you can root, it really doesn't matter which build you choose.
Didgesteve said:
For the purposes of downgrading so you can root, it really doesn't matter which build you choose.
Click to expand...
Click to collapse
Just a quick question, at Step 26 could I just use SLIM 5? Seems much more convenient if that's the case.
Oh, and using OTA updates is going to lose me my root now, right?
UndisputedGuy said:
Just a quick question, at Step 26 could I just use SLIM 5? Seems much more convenient if that's the case.
Oh, and using OTA updates is going to lose me my root now, right?
Click to expand...
Click to collapse
Yes, once you have recovery you can download Slim onto your phone and flash that. Don't forget to update SuperSU from the playstore.
No, you wont get any OTA updates with a custom stock, but Slim is up to date with the most recent Lollipop build.
Sony PC Companion will not update your phone either once you have a custom rom on. If you flash stock and then connect it, it will push MM onto it. But you will loose root and there's no easy way to get it working.
Stick with 5.1.1. for another month, wait for 6.1 to come out, and then possibly a couple of weeks after that Wajik will have made an incredible MM rom to flash, that will be as up to date as they come, then just flash that in exactly the same way.
Edit: Once you start to follow a developers thread, they announce updates to roms almost as quick as the Sony release, so don't worry that it will get out of date, just make sure to subscribe to the thread where your rom comes from. Slim 5 for example releases an OTA update, to move from 4.9 to 5, it's a lot smaller than the entire rom and only has updates, but flashes the same way.
Can only thank you again, successfully rooted and got recovery. Not sure how much I'm really fond of SLIM, just had a very brief mess around but something felt a bit off about the Launcher and the icons even after messing with the settings. It was only very brief though, perhaps there's more useful stuff there.
Might go simply stock/rooted but given there isn't a simple .zip for it it's a bit long winded
Thanks for all your help here, this is pretty much the ideal state I wanted my phone to be in upon receiving it, had no idea unlocking the bootloader wouldn't be necessary. Guys like you help make this site in my opinion, I half just expected a couple of snide answers telling me to just read the forum
Think I will be moving back to stock, just a question on the front though
Am I going to have to build my own pre rooted image (steps 27-32) each time there's an OTA update and I want rooted stock?
Sorry, hopefully that's the last thing from me
Sent from my D5803 using XDA-Developers mobile app
UndisputedGuy said:
Think I will be moving back to stock, just a question on the front though
Am I going to have to build my own pre rooted image (steps 27-32) each time there's an OTA update and I want rooted stock?
Sorry, hopefully that's the last thing from me
Sent from my D5803 using XDA-Developers mobile app
Click to expand...
Click to collapse
There are several 'stock' options, that are flashable zips
Pre-Rooted Firmwares-Recovery-SuperSU, although you need to click on 'older files'
Or another stock thread here
But by now you should be able to start finding these threads on your own
Yeah, I've time to have a proper look through now so will do that. I saw the thread earlier, but didn't seem to notice a pre rooted .zip for the latest 5.1.1 firmware in the OP. There was one in the comments though, thanks once again

new bootloader and aosp rom WiFi issues confusion

So I've been out of the game for so long. Just lurking here and there but not much motivation to dive in again. I've always read and researched before trying anything. Anyways, I successfully rooted my tombola note 4 after I had received the stock July security mm update which I guess also updated the bootloader and modem. Prior to doing anything I installed 12.1 and the gaps. Everything was working fine after a clean flash. Got home and notice the WiFi toggle was taking forever to load or crash completely but never actually connecting. I then read and dub through pages on the cm remix page and saw people talking about downgrading the bootloader to epe3. My confusion is. I want to eun an aoso rom. I have my headaches with tw. Is it absolutely necessary to downgrade the bootloader AND modem to epe3 from latest or is there go g to be a fix in the future as roms get updated. Also can I used mobile Odin to do this. I only have a mac available and was only able to Odin to install twrp at my work pc which I shouldn't have used . Any help would be appreciated.
monkeypaws said:
So I've been out of the game for so long. Just lurking here and there but not much motivation to dive in again. I've always read and researched before trying anything. Anyways, I successfully rooted my tombola note 4 after I had received the stock July security mm update which I guess also updated the bootloader and modem. Prior to doing anything I installed 12.1 and the gaps. Everything was working fine after a clean flash. Got home and notice the WiFi toggle was taking forever to load or crash completely but never actually connecting. I then read and dub through pages on the cm remix page and saw people talking about downgrading the bootloader to epe3. My confusion is. I want to eun an aoso rom. I have my headaches with tw. Is it absolutely necessary to downgrade the bootloader AND modem to epe3 from latest or is there go g to be a fix in the future as roms get updated. Also can I used mobile Odin to do this. I only have a mac available and was only able to Odin to install twrp at my work pc which I shouldn't have used . Any help would be appreciated.
Click to expand...
Click to collapse
If you have a T3, then probably you are out of luck and won't be able to downgrade your bootloader.
For now, you would need to stick with TW MM roms only if you need a working wifi., and just wait till CM is supported by new EPG2 bootloader.
pvsgh said:
If you have a T3, then probably you are out of luck and won't be able to downgrade your bootloader.
For now, you would need to stick with TW MM roms only if you need a working wifi., and just wait till CM is supported by new EPG2 bootloader.
Click to expand...
Click to collapse
I'm on the other model. I found out I can use flash fire but the settings don't always stick. I'll just wait until the devs update to include the new bootloader. For now I can use cm 12.1 . I really despise tw . I only got the note 4 for price and rooting ability. I got it prowled for cheap. Plus removable battery and SD card.
pvsgh said:
If you have a T3, then probably you are out of luck and won't be able to downgrade your bootloader.
For now, you would need to stick with TW MM roms only if you need a working wifi., and just wait till CM is supported by new EPG2 bootloader.
Click to expand...
Click to collapse
According to fattire theres not likely going to be any further support for the Note 4 unless someone else steps up. Especially the way the binaries are set up would take a lot of work to get to play nicely with CM and AOSP ROMs.

Questions about Pie update issues

What I see re the Pie problem on the Lenovo forum is that several people have tried doing a factory reset to fix things. Some seem to think that works, but others say the improvement is only temporary, and the laggy performance returns after a week or two. Would you expect there to be any difference between doing a factory reset versus flashing what is presumably(?) the same rom using the methods found here on XDA? Seems both should put the phone in the exactly the same state.
I'm still on Oreo, and decline the repeated notifications to update. to Pie. And I've turned off automatic system updates in the Developers menu. Does anyone know if that will prevent the Pie update from being forced through? Is there any way to turn off the update notifications?
Is there any indication that Motorola/Lenovo is doing anything to fix this problem? There's a 43-page thread on their forum on this, which they abandoned as "solved" early on. If I could stop the notifications, I would happily stay on Oreo if they would let me do that.
Thanks for any insights or suggestions.
Peabody424 said:
What I see re the Pie problem on the Lenovo forum is that several people have tried doing a factory reset to fix things. Some seem to think that works, but others say the improvement is only temporary, and the laggy performance returns after a week or two. Would you expect there to be any difference between doing a factory reset versus flashing what is presumably(?) the same rom using the methods found here on XDA? Seems both should put the phone in the exactly the same state.
I'm still on Oreo, and decline the repeated notifications to update. to Pie. And I've turned off automatic system updates in the Developers menu. Does anyone know if that will prevent the Pie update from being forced through? Is there any way to turn off the update notifications?
Is there any indication that Motorola/Lenovo is doing anything to fix this problem? There's a 43-page thread on their forum on this, which they abandoned as "solved" early on. If I could stop the notifications, I would happily stay on Oreo if they would let me do that.
Thanks for any insights or suggestions.
Click to expand...
Click to collapse
Hi, Peabody424...
It's always a bit tricky making recommendations to someone, based on one's own experiences, such as with an OTA update, and particularly when there's such a seemingly wide range of reported user experiences, ranging from the good to the bad to the outright atrocious! And like yourself, I'd also read similar (nightmare) accounts over on the Lenovo forums about the Pie update - so I was similarly cautious when I received the notification towards the end of March that a system update for Pie was awaiting my confirmation to go ahead and install it.
One of the major issues I'd read about Pie, was people's inability to access their device after the update, due to their password/lock-screen pattern not being recognised. And the only solution was to perform a factory reset via the stock recovery - not a good result at all!
This was obviously a significant concern to me, along with other reports of sluggish and poor screen responsiveness, with various solutions being proffered, such as using a custom launcher - I use Nova Prime anyway, so I've never actually used the stock Moto Launcher - and disabling Motorola's own background data collection processes (Android Settings>>System>>Advanced>>
Motorola privacy>>[DISABLE EVERYTHING THERE]), apparently is also reported to have helped make the device more responsive.
Anyhow, I'd prepared in advance of Pie, by ensuring everything on my device was backed up somewhere else, should I need to perform a factory reset in the event of possible problems after the Pie update.
So... after about an hour of downloading and installing Pie... Everything worked perfectly - in fact, Pie managed to resolve some long standing screen glitches I'd been having with Oreo, ever since I bought my G6 back in July of 2018.
Since the March 2019 Pie update, I've subsequently received two further OTA updates - in August and September.
The one in August was a security patch update for 1 June 2019, but it also included Google's Digital Wellbeing App, which for some strange reason had been omitted in the original Pie update back in March. Although this OTA update installed without any noticeable problems, I decided immediately afterwards to perform a factory reset... It just seemed a prudent measure to take - to clear the decks, so to speak, and begin afresh with a clean slate.
---------------------------------------
Here's a list of my Pie/Security patch updates, so far this year...
(Yeah, I know... I'm a bit OCD, keeping a detailed record of such things)
Moto G6 OTA (PPS29.55-24) Android 9.0 Pie Update (from Android 8.0 Oreo) with 1st January security patch. Notified: 01:05, Tue 24 Mar 2019. Downloaded: 01:43 to 02:02 (17 mins to download 1431.2Mb). Commenced installation at 02:02; Completed at 02:37 with no problems.
Moto G6 OTA (PPS29.55-37-4) with 1st June security patch. Notified: 21:41, Mon 5th Aug 2019. Downloaded: 21:42 to 21:54 (12 mins to download 818.6Mb). Commenced installation at 22:00; Completed at 22:28 with no problems.
Performed a factory reset after this OTA, just to clear the decks and begin afresh.
Moto G6 OTA (PPSS29.55-37-4-3) with 1st August security patch. Notified: 04:15, Thu 12th Sept 2019. Downloaded: 04:17 to 04:20 (3 mins to download 155.4Mb). Commenced installation at 04:20; Completed at 04:46 with no problems.
---------------------------------------
In conclusion then, I'm afraid I cannot give any assurances that the Pie update will NOT give you any problems - there are no guarantees here, unfortunately, and whilst my Moto G6 has been improved with Pie, there's no denying that there have been many reports of Pie OTA related problems with this device. I would strongly recommend that if you do take the Pie update, prepare for a possible factory reset, by ensuring everything in the internal storage that is important, is safely backed up elsewhere first.
With regards to possibly reflashing the G6,
maybe back to Oreo, I'm afraid I can't help or advise you there. I haven't reflashed or rooted a device for about two years now - the benefits of doing so seem to me to be fairly marginal these days - so my knowledge about such things is a little out of date. My own Moto G6 will likely be my first device who's bootloader will probably never be unlocked.
As far as Lenovo fixing anything... Well, I wouldn't put money on it! They don't seem to be overly concerned with the kind of problems that I've seen reported on their forums.
---------------------------------------
Apologies for my somewhat non-committal response to your implied question ("Should I update to Pie?"), but as I mentioned at the beginning, my own experiences of Pie may not be reflected by others. Indeed, when reading through the posts on the Lenovo forums about Pie, a few months ago, I was very surprised by the largely negative response that the Pie OTA had engendered, and when the time came for me to update to it, I was even more surprised when everything went perfectly, with none of the problems that had been reported there.
All I can say then, is that Android 9.0 Pie on my Moto G6 has been problem free, and is an improvement over its predecessor, Android 8.0 Oreo.
Hope this helps - and apologies for this rather long post - I do go on a bit sometimes
Kind Rgrds,
Ged.
Thanks very much, Ged. I really appreciate the info on your experience with the Pie update. I guess my first reaction is that you are in the UK, and the updates you received may or may not be at all similar to what's being offered to me in the US (PPS29.118.11.1 to update to Pie). One of the missing pieces of information is whether the problems are only with US phones, or even within the US, what percentage of phones have these problems.
I still wonder about the idea of flashing the latest rom from the archive here. I don't understand how/why that would be different from allowing the OTA update, then doing a factory reset. The latter process has been reported as providing only temporary benefits. And of course I would also like to find a way to turn off the update notifications.
Peabody424 said:
Thanks very much, Ged. I really appreciate the info on your experience with the Pie update. I guess my first reaction is that you are in the UK, and the updates you received may or may not be at all similar to what's being offered to me in the US (PPS29.118.11.1 to update to Pie). One of the missing pieces of information is whether the problems are only with US phones, or even within the US, what percentage of phones have these problems.
I still wonder about the idea of flashing the latest rom from the archive here. I don't understand how/why that would be different from allowing the OTA update, then doing a factory reset. The latter process has been reported as providing only temporary benefits. And of course I would also like to find a way to turn off the update notifications.
Click to expand...
Click to collapse
Hi again, Peabody424...
Appreciate your kind works, and yep, you're correct in your deduction that I'm in the UK. I should have mentioned that in my prior post... My Moto G6 update channel is retgb.
Personally, I would be very hesitant to flash anything, from any archive. I used to flash stuff, frequently, on previous devices, some years ago. But it seems to me, reading here on these Moto G6 forums, that such things have become ever more complicated in recent years, and potentially prone to error, and possibly a device hardbrick.
It's not something you should do lightly, and not without a considerable amount of reading and research beforehand. Now, maybe I'm being a little over cautious, and some longstanding Moto G6 flashing expert will post saying so... But I'd rather be cautious and have a device that works with Oreo, rather than one that doesn't (maybe permanently) with an attempted failed flash of Pie. Or maybe I'm just getting old, and don't much care for the risks anymore...
--------------------------------
Regarding disabling OTA updates... I'm fairly certain you need root for that.
However... If you look in Android Settings>>Apps & notifications>>Advanced>>See all apps, then tap on the 3 dot overflow menu at the upper right hand corner of the screen, and select Show System... then scroll down to locate an app called Motorola Update Services. Tap to enter, and you'll notice that whilst it can be forced-stopped, the disable button is greyed-out, and is thus not available.
But you COULD disable it's notifications as illustrated in my screenshot below... Not sure if that would work in the long term, 'cos the update would still be pending, you just wouldn't be being notified of it - and maybe the update would/might proceed anyway, at some point - I'm just not sure, to be honest.
Hope this helps, and good luck, whatever you choose to do
Rgrds,
Ged.
Thanks, but I turned off notifications for Motorola Update Services in the beginning, and the system update notifications still come through. I suspect it's not possible to turn them off without disabling the Update app.
Peabody424 said:
Thanks, but I turned off notifications for Motorola Update Services in the beginning, and the system update notifications still come through. I suspect it's not possible to turn them off without disabling the Update app.
Click to expand...
Click to collapse
Hi Peabody,
I also saw your post in the other thread, so here is my $.02. I have a US retail unlocked phone that is running PPS29.118-15-11. I updated from 8.0 (OPSS27.104-92-6) to Pie with the PPS29.118-11-1 OTA. My experience was different from GedBlake in that the update almost immediately showed signs of lagginess. For me it seemed that anytime the phone tried to access anything from the network in the background, it would lag the foreground. I uninstalled stuff, played with settings, even reset to factory, to no avail. Then someone recommended that I use RSD Lite to reflash PPS29.118-11-1. The difference is, that unlike the OTA, RSD Lite wiped the phone entirely and gave me a fresh starting point. Why a factory reset did not obtain the same state, I have no idea. But what I can tell you is that my G6 ran like glass after that. I got nervous when I got the notification to update to PPS29.118-15-11 OTA, but I bite the bullet and the upgrade went fine and it still runs like a champ.
-Chris
First to say is to disable the update notification you have to freeze Motorola-Updateservices (com.motorola.ccc.ota)
Code:
pm disable com.motorola.ccc.ota
---------------------------------------------------------------
To Ged Blake:
If your password/lock-screen pattern is not being recognised, you should erase locksttings.db in /data/system via adb/TWRP. It resets your lockscreen pattern and you can access your device.
--------------------------------------------------------------
If you update to Pie you can't downgrade to Oreo without losing your Wifi signal!!!
WoKoschekk said:
First to say is to disable the update notification you have to freeze Motorola-Updateservices (com.motorola.ccc.ota)
---------------------------------------------------------------
To Ged Blake:
If your password/lock-screen pattern is not being recognised, you should erase locksttings.db in /data/system via adb/TWRP. It resets your lockscreen pattern and you can access your device.
--------------------------------------------------------------
If you update to Pie you can't downgrade to Oreo without losing your Wifi signal!!!
Click to expand...
Click to collapse
Hi, WoKoschekk...
Yeah, the password/lockscreen problem was just something I'd read about over on the Lenovo Motorola forums - it was never a problem for me. And your solution of using TWRP, whilst useful to know, likely wouldn't have helped most of the posters there, as most, if not all, are running bootloader locked devices with no TWRP installed. I seem to recall that running unmodified factory stock is a condition of posting there, if you expect a response from a Motorola Service Agent, which I suppose is understandable.
Your solution of disabling Motorola's OTA update app using ADB is something that occurred to me too, but I'm not too enthusiastic about recommending procedures that I've not tried myself... I didn't want to suggest something that might have screwed up the OP's device, however unlikely that may be.
Anyhow, @Peabody424...
This article may be worth reading for more details in how to disable/freeze the OTA app, as suggested by WoKoschekk...
https://www.xda-developers.com/disable-system-app-bloatware-android
Rgrds,
Ged.
You won't have any negative effects by disabling this app. Since it's not possible to deactivate it this might be the only way to turn off the notifications permanently. You can enable the app when ever you want it.
Thanks very much for the responses.
In years past, I have flashed new rom to an old Hisense tablet, but that was a high-anxiety process since I was a total newbie. I'm still basically a civilian here, but understand that it's not entirely impossible that I would be able to do these things successfully. But just so I understand:
Using ADB to disable the update app would (probably) stop the notifications and prevent Motorola from forcing through the update to Pie. But it is not rooting, is reversible, and (if reversed) wouldn't void my warranty. Right?
Using RSD Lite does root the phone, which is not reversible, and does void my warranty. (The rom is factory stock, but you can't un-root.) Also, it's not possible to revert to Oreo after flashing Pie. Right?
Edit: It looks like I was wrong about not being able to un-root. A Youtube video by RootJunkie suggests using RSD Lite restores the phone to stock in every way, and it would become unrooted. So no warranty issues?
Chris, your experience with RSD is really encouraging. From what you said, you did try a factory reset after the OTA update, and it was not successful. But the RSD re-flash of the same rom did work, and continues to work. I just wish I understood why the reset didn't work but RSD did. Anyway, there are now several more updates after 29.118.11.1. Should I let the 11.1 OTA happen, then do RSD LIte, or just do RSD Lite from the existing Oreo, or do RSD Lite from Oreo to the latest rom? I guess we don't know whether any of that matters.
I tried to download RSD Lite from rsdlite.com, but got a 404. Is it available directly from Motorola? Also, I have a Win7/64 computer and an XP computer. Does it matter which one I use for RSD Lite?
Thanks again for everyone's suggestions.
A new post appeared today on the Lenovo forum:
"I did a factory reset on the first of September (2019-09-01). The phone is now back to how it was: lagging, freezing, slow to open apps, slow keyboard, Chrome is laggy and pops up with "app is not responding" prompt.
For me, the factory reset fix lasted a little over a month before the phone got bogged down again."
Chris, I think you did the RSD Lite flash a month earlier than this guy did the factory reset. Have you seen no deterioration in performance? I'm sorry to be so goosey about this, but I don't understand why the RSD Lite flash should leave the phone in a different state than a factory reset of the OTA update, and I just dread doing the Pie flash only to get the same result as the other guy got a month later - as I understand it, I wouldn't be able to go back to Oreo.
Peabody424 said:
Thanks, but I turned off notifications for Motorola Update Services in the beginning, and the system update notifications still come through. I suspect it's not possible to turn them off without disabling the Update app.
Click to expand...
Click to collapse
Peabody424 said:
A new post appeared today on the Lenovo forum:
"I did a factory reset on the first of September (2019-09-01). The phone is now back to how it was: lagging, freezing, slow to open apps, slow keyboard, Chrome is laggy and pops up with "app is not responding" prompt.
For me, the factory reset fix lasted a little over a month before the phone got bogged down again."
Chris, I think you did the RSD Lite flash a month earlier than this guy did the factory reset. Have you seen no deterioration in performance? I'm sorry to be so goosey about this, but I don't understand why the RSD Lite flash should leave the phone in a different state than a factory reset of the OTA update, and I just dread doing the Pie flash only to get the same result as the other guy got a month later - as I understand it, I wouldn't be able to go back to Oreo.
Click to expand...
Click to collapse
I do see slow downs in the phone from time to time, but these can be and usually are explained by external forces, such as wifi strength, and lack of cell service. That said, these are nothing like the lag I experienced after the first OTA to Pie. BTW - RSD Lite does not root the phone, it is only a tool used to flash images to the phone. So if you are flashing an official image, you are not voiding the warranty. Historically, I've been a big fan of rooting phones, however with the G6, I simply haven't found a good enough reason to do it yet. Here is a link for RSD Lite - http://download.canadiancontent.net/RSDLite.html - I used this and downloaded version 6.2.4. I ran it on Windows 10, and ran into a issue with the USB 3.0 port I was connected too. I had to switch to an older port - luckily my system still has a few. I would suggest using the Windows 7 system you have.
-Chris
cdaly1970 said:
I do see slow downs in the phone from time to time, but these can be and usually are explained by external forces, such as wifi strength, and lack of cell service. That said, these are nothing like the lag I experienced after the first OTA to Pie. BTW - RSD Lite does not root the phone, it is only a tool used to flash images to the phone. So if you are flashing an official image, you are not voiding the warranty. Historically, I've been a big fan of rooting phones, however with the G6, I simply haven't found a good enough reason to do it yet. Here is a link for RSD Lite - http://download.canadiancontent.net/RSDLite.html - I used this and downloaded version 6.2.4. I ran it on Windows 10, and ran into a issue with the USB 3.0 port I was connected too. I had to switch to an older port - luckily my system still has a few. I would suggest using the Windows 7 system you have.
-Chris
Click to expand...
Click to collapse
I believe you said in the other thread that you did do a factory reset after the original OTA update, but found that it didn't fix things. If that's the case, then it seems pretty clear that the RSD Lite flash leaves the phone in a different state than the factory reset, although nobody knows why that would be the case since the rom is presumably the same either way.
Thanks for the clarification on rooting. The only reason I would need to root the phone is to be able to hide certain pictures and apps, but I may be able to do that without rooting.
So I have both the 11-1 and 15-11 roms and RSD Lite, and I have the v6.4.0 drivers although I don't think I need them since Win7 already communicates with the G6. If I can muster up the courage, I'll go ahead and give it a try, probably with the 15-11 rom.
A couple more questions: I don't have an SD card installed, but what about the SIM? Is it ok to leave it in the phone when doing RSD Lite? And do I need to set any Developer options, like USB debugging?
Thanks very much for your help on this.
GedBlake said:
Anyhow, @Peabody424...
This article may be worth reading for more details in how to disable/freeze the OTA app, as suggested by WoKoschekk...
https://www.xda-developers.com/disable-system-app-bloatware-android
Rgrds,
Ged.
Click to expand...
Click to collapse
I decided to try this, disabling com.motorola.ccc.ota for user zero as described in that article. And it appears to have worked. Well, normally I would have received the Pie OTA notification immediately on power-up, and after 20 minutes now it hasn't arrived. So while it may be a bit early to count chickens, I'm encouraged. If I decide at the last minute not to risk upgrading to Pie, maybe at least I can continue to run Oreo in peace.
When I go to Settings/Apps&Notifications/AppInfo/ShowSystem/Motorola Update Services, it shows "Not installed for this user". I think that's a good sign.
I did have to install the Motorola ADB driver for this to work. The article doesn't mention that, but I guess it would be obvious to anyone but me.
A question has come up in the Lenovo forum thread as to whether it is necessary to unlock the bootloader in order to run RSD Lite on newer phones like the G6. Chris, or anyone else who knows, can you clarify this? My understanding is that the whole point of RSD Lite was to restore a phone to factory condition, and that flashing stock roms signed by Motorola permitted them to be flashed without unlocking or rooting or anything else.
JimmiH on the Lenovo forum has found "Lenovo Moto Smart Assistant", a new utility from Motorola, which is installed on your PC (Win 7 or 10). Included in the utility is a "rescue" function which appears to do the same thing as RSD Lite - resurrect a phone from any software issues. It downloads the correct official rom and reflashes it to the phone. JimmiH will be reporting back over the next few weeks as to whether the rescue has permanently solved his Pie lagginess issues.
The advantage of this LMSA over RSD Lite is that it runs on Windows 10, and presumably works with USB3 ports, while apparently neither was the case with RSD Lite. And of course you don't have to go hunting for the right rom.
This could potentially be a nice easy fix. Let's hope so.
Curious as to the results of the the "Lenovo Moto Smart Assistant" reflashing method on moto G6. Has anyone had sustained success using this method?
I factory reset my phone in an attempt to cure the Pie lagginess, and had limited success - as other users describe there was a joyful month without lag, then a return to lag over the following months. Within two months you will be back to the same state of constant lag.
I am preparing to move to a Google Pixel 3a but wanted to give the G6 one last chance. I will be attempting the LMSA fix and hope to report back within a few months if this solution is permanent.

Categories

Resources