Hey,
My AT&T rooted nexus one is still randomly rebooting if I use 3g data. I am in Costa Rica and the 3g is on the 850 band. I also have to add the apn "kolbi3g".
So basically I can use the phone for anything and it works great, but if I add the apn and start using the 3g heavily I will get a reboot, sometimes it will reboot vibrate 7 times and I have to pull the battery. I have tried 2.1 and 2.2 rooted and not also cyanogen 6 all the same problem.
If I do *#*#4636#*#* and select the wcdma only it runs the 3g better but reboots way more, sometimes the instant I place load on the connection. However if I select wcdma "unkown" the 3g works much better I can use it sometimes 30min at a time without a problem.
So any ideas what I could try? Is there a kernel that will up the volt's a bit just help stability? Or anything else I could try? Data roaming is off, I have tried both off and on, no difference that I can tell.
Thanks a lot this is driving me crazy! Just got this phone Sunday too sick to my stomach of the thought I spend $600 on this phone if I can't get 3g to work
How about radio image???
It is currently on baseband 4.06.00.12_7. Is there a more current radio?
I came across this multiple reboot issue on a (locked) Vodafone UK Nexus.
It booted into the OS (lockscreen) and as soon as data connected it looped back to the last couple seconds of the animated Nexus logo.... and again.... and again.
I powered down the unit (battery pull), booted into bootloader (voldown+power) and selected clear storage (voldown,voldown,power) then (volup) to confirm.
This deletes the user data and you have to sign in and set up the phone again but it certainly fixed the issue. My only guess is some user data became corrupt and the kernel panicked and forced a partial reboot.
Give it a try and lemme know.
Cabarnacus said:
I came across this multiple reboot issue on a (locked) Vodafone UK Nexus.
It booted into the OS (lockscreen) and as soon as data connected it looped back to the last couple seconds of the animated Nexus logo.... and again.... and again.
I powered down the unit (battery pull), booted into bootloader (voldown+power) and selected clear storage (voldown,voldown,power) then (volup) to confirm.
This deletes the user data and you have to sign in and set up the phone again but it certainly fixed the issue. My only guess is some user data became corrupt and the kernel panicked and forced a partial reboot.
Give it a try and lemme know.
Click to expand...
Click to collapse
Just did that (had the phone plugged into wall charger), and the second I got to the home screen it rebooted then vibrated like 6 or seven times. Seems to do it worse when it is plugged in. And now it won't even boot up even after pulling the battery, it vibrates 6-7 times.
I am really worried about this, any other ideas??? I will try anything! Thanks for the help
Update! Now the phone just reboot when I do anything period with it plugged in. Just like posted in another thread on this section!
Please any ideas I am very desperate and very sick to my stomach!
Hmmm very strange.
I'm aware from what you were saying on the other thread that you've got an unlocked bootloader and you're wondering what to do on the warranty front.
If you've really tried different combinations of stock and custom firmware and having the same issue I'm tempted to say its a hardware issue.
Many people have returned their unlocked phones with no comeback from HTC some have reported that they have noticed the unlocked bootloader and have issued a motherboard repair as part of the fix because of this.
Although im unsure of the additional cost (if any) i would definitely recommend going through the warranty repair route with HTC. They won't say no and send you back the same broken phone. And who knows, if its a confirmed hardware issue they may just replace it as a goodwill gesture.
Other than that I don't have any more ideas.
A nexus support thread has a popular answer referring to the clear storage fix.
http://www.google.de/support/forum/p/android/thread?tid=40f52d29e9c4177e&hl=en
Just make sure you are definitely clearing the storage FROM THE BOOTLOADER before calling HTC. It is the first thing they will make you do before accepting a return anyway.
Cabarnacus said:
Other than that I don't have any more ideas.
A nexus support thread has a popular answer referring to the clear storage fix.
http://www.google.de/support/forum/p/android/thread?tid=40f52d29e9c4177e&hl=en
Just make sure you are definitely clearing the storage FROM THE BOOTLOADER before calling HTC. It is the first thing they will make you do before accepting a return anyway.
Click to expand...
Click to collapse
Ok thank you so much sir. I am so glad to hear that I may still have a chance at getting it replaced! It was very fullish of me to unlock it, I know, it is just that I figured it was software and could be fixed by unlocking. It is going to cost me $$$ to get this to the States, but that is life. If I still can't get it to work I will call htc and let you know what they say
Little update here. I cleared storage again and just simply disabled data, I have been using the phone for a couple of hours on work without any problems. Next thong I am going yo yty is another friends 3g similar card and see if it still reboots on that sim, if it does then I am calling HTC.
Also still open to any other ideas you guys may have.
As the title suggests, i'm having great difficulty connecting to any network (secure network at home which was working w/o problem and 2 other open networks).
It will show them "name - secured (wps available)" and upon putting in my password will remain "connecting" before staying "disconnected" or after it scans again turn to "saved - secured" and repeat this process.
I can manage to connect it via WPS however cannot get any access to the internet or it will repeat the process.
This happened after many trouble free days using a custom ROM. I'm not sure whether it started happening before or after i flashed a new rom, however nothing I do now seems to help. There doesn't seem to be any defaults to clear (looking through running applications and titanium backup), I've re-flashed different roms, kernels and modems with every combination of wipes and performed a 1-File factory firmware install on ODIN. I've read through towers of threads and haven't found an issue like this one but am getting frustrated in my limited knowledge of the android system.
Any advice is appreciated!
*edit*
I will also add that using my phone as a Wireless AP works fine.
Another update which may help diagnose whats going on.
After getting it to connect to wifi via WPS button I can use it however bandwith is quite low and it connects on these channels, and after increasing my distance from the router it disconnects however is still visible
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once this happens it begins cycling through "disconnected" and "connecting" again
I wish i could interpret all this information but i've exhausted my knowledge and would love it if someone had something to share.
Have you tried resetting the modem router. When I had a s2 I had a similar kind of issue that was resolved by resetting the gateway.
My wifes motorola razr also had a similar problem and after upgrading firmware, wipes I had to factory reset the gateway to resolve the issue with that device.
I have only had it happen to me once with a samsung galaxy phone but I would give that a try
txr33 said:
Have you tried resetting the modem router. When I had a s2 I had a similar kind of issue that was resolved by resetting the gateway.
My wifes motorola razr also had a similar problem and after upgrading firmware, wipes I had to factory reset the gateway to resolve the issue with that device.
I have only had it happen to me once with a samsung galaxy phone but I would give that a try
Click to expand...
Click to collapse
I've tried unfortunately it's just peculiar to me how it will connect when close to the router but not when far (despite showing good signal), I also couldn't connect at the airport to 2 different APs either
can you get another identical phone to test with?
a non LTE sgs3 (i9300) should be good enough.
omniwolf said:
can you get another identical phone to test with?
a non LTE sgs3 (i9300) should be good enough.
Click to expand...
Click to collapse
yes, i used my father's i9300 last night before bed to update his app's on wifi.
one thing that's crossed my mind is how well i've flashed the roms. as each rom i've gone to i've had my APN's in most and saved connections in some of them. is there something that isnt getting re-written or deleted when flashing or formatting? i've formatted the mounts in CWM, performed factory resets and cleared my caches in any number of ways... is there something i'm doing wrong :\
even after flashing a stock rom i still had my mobile AP's and misc. files on internal SD
have you tried any of these two fixes that work for some people
http://www.gottabemobile.com/2012/07/11/how-to-fix-samsung-galaxy-siii-wi-fi-connection-problems/
_adamk said:
yes, i used my father's i9300 last night before bed to update his app's on wifi.
Click to expand...
Click to collapse
sorry, so are you saying it works fine with the i9300? no reception issues? is it on ICS?
one thing that's crossed my mind is how well i've flashed the roms. as each rom i've gone to i've had my APN's in most and saved connections in some of them. is there something that isnt getting re-written or deleted when flashing or formatting? i've formatted the mounts in CWM, performed factory resets and cleared my caches in any number of ways... is there something i'm doing wrong :\
even after flashing a stock rom i still had my mobile AP's and misc. files on internal SD
Click to expand...
Click to collapse
i don't understand what you're saying here. what does APNs have to do with wifi? what do you mean APN and "saved connection" (??) "IN" some of them? what does that even mean?
it doesn't sound like your wiping process is the problem here.
omniwolf said:
sorry, so are you saying it works fine with the i9300? no reception issues? is it on ICS?
i don't understand what you're saying here. what does APNs have to do with wifi? what do you mean APN and "saved connection" (??) "IN" some of them? what does that even mean?
it doesn't sound like your wiping process is the problem here.
Click to expand...
Click to collapse
yes, the i9300 works fine, no reception issues with it nor any device at home. it is on ICS. as did my previous i9300 on ICS or JB...
THIS phone (my i9305) was working fine for the past 2 weeks on L335K1s 1.1.. until flashing a few other roms
what i was saying that after performing a full wipe (and obviously clearing cache), and flashing different roms i've found that sometimes it will keep my mobile APN's as well as some still have my saved wifi connection and some don't..
by comparison, when i first got the phone on an optus firmware i had to send myself the telstra APN via their mobile setup page. when flashing the same optus firmware last night my access points were already there when on first boot as was my wifi network name "saved & secured".
txr33 said:
have you tried any of these two fixes that work for some people
http://www.gottabemobile.com/2012/07/11/how-to-fix-samsung-galaxy-siii-wi-fi-connection-problems/
Click to expand...
Click to collapse
have also tried this, no luck.
_adamk said:
As the title suggests, i'm having great difficulty connecting to any network (secure network at home which was working w/o problem and 2 other open networks).
It will show them "name - secured (wps available)" and upon putting in my password will remain "connecting" before staying "disconnected" or after it scans again turn to "saved - secured" and repeat this process.
I can manage to connect it via WPS however cannot get any access to the internet or it will repeat the process.
This happened after many trouble free days using a custom ROM. I'm not sure whether it started happening before or after i flashed a new rom, however nothing I do now seems to help. There doesn't seem to be any defaults to clear (looking through running applications and titanium backup), I've re-flashed different roms, kernels and modems with every combination of wipes and performed a 1-File factory firmware install on ODIN. I've read through towers of threads and haven't found an issue like this one but am getting frustrated in my limited knowledge of the android system.
Any advice is appreciated!
*edit*
I will also add that using my phone as a Wireless AP works fine.
Another update which may help diagnose whats going on.
After getting it to connect to wifi via WPS button I can use it however bandwith is quite low and it connects on these channels, and after increasing my distance from the router it disconnects however is still visible
once this happens it begins cycling through "disconnected" and "connecting" again
I wish i could interpret all this information but i've exhausted my knowledge and would love it if someone had something to share.
Click to expand...
Click to collapse
Im having the EXACT same issue (i9305 LTE 2gb UK on orange), HOWEVER i can confirm i've been running a stock ROM since i got it (around 2 weeks ago) so i can confirm its not just you having the issue, and it mightnt be through modding your firmware.
I get 6ft wifi range *at best*, although the range for network discovery is normal (i can see my router anywhere in the house as normal with max strength), but it only connects when within 6ft of range. Means WiFi is pretty much useless im physically sitting on/beside the router. I've tried this at my house, my mothers, friends, and at work, including wireless B, G, N and multiple brand routers (tp-link, Virgin Superhub, BT Home hub) and i can confirm nothing has worked.
Ive tried the *#0011# turning off wifi power saving to no avail. Tried turning off notification, and keep wifi on during sleep, and disabling check for internet service. nothing makes a difference.
All that happens is that it sticks on "connecting" for ages, then disconnects, occassionally saying theres no signal strangth despite there being full strength. Means unless i forget my networks its in a constant state of trying to connect which hammers the battery, and it doesnt connect when it should in the first place.
Tried doing a factory restore 3 times which has made no difference. My phone is rooted so i can use apps like titanium backup but apart from that its stock. I now need to figure out how to un-root it (to get rid of the red ! on bootup) so i can send this POS back
if you find a solution, please post it here and i will do the same. Any help or suggestions is appreciated
Livid to think we've only had the bloody thing a couple of weeks and this happens
Cheers
C
Not sure if this has been tried but what if you forget the network you are trying to connect to so the login info is erased for it and then re connect to it. I saw a similar thing on the weekend with a relatives phone after I made some changes on the router and forgetting the network and reconnecting solved his issue
Sent from my GT-I9305 using XDA Premium HD app
Not sure if this has been tried but what if you forget the network you are trying to connect to so the login info is erased for it and then re connect to it. I saw a similar thing on the weekend with a relatives phone after I made some changes on the router and forgetting the network and reconnecting solved his issue
Click to expand...
Click to collapse
I'd definately tried this and didn't have any luck
bigc90210 said:
Im having the EXACT same issue (i9305 LTE 2gb UK on orange), HOWEVER i can confirm i've been running a stock ROM since i got it (around 2 weeks ago) so i can confirm its not just you having the issue, and it mightnt be through modding your firmware.
I get 6ft wifi range *at best*, although the range for network discovery is normal (i can see my router anywhere in the house as normal with max strength), but it only connects when within 6ft of range. Means WiFi is pretty much useless im physically sitting on/beside the router. I've tried this at my house, my mothers, friends, and at work, including wireless B, G, N and multiple brand routers (tp-link, Virgin Superhub, BT Home hub) and i can confirm nothing has worked.
Ive tried the *#0011# turning off wifi power saving to no avail. Tried turning off notification, and keep wifi on during sleep, and disabling check for internet service. nothing makes a difference.
All that happens is that it sticks on "connecting" for ages, then disconnects, occassionally saying theres no signal strangth despite there being full strength. Means unless i forget my networks its in a constant state of trying to connect which hammers the battery, and it doesnt connect when it should in the first place.
Tried doing a factory restore 3 times which has made no difference. My phone is rooted so i can use apps like titanium backup but apart from that its stock. I now need to figure out how to un-root it (to get rid of the red ! on bootup) so i can send this POS back
if you find a solution, please post it here and i will do the same. Any help or suggestions is appreciated
Livid to think we've only had the bloody thing a couple of weeks and this happens
Cheers
C
Click to expand...
Click to collapse
What a relief that i'm not the only one, that is exactly what was happening to mine. (All I know is mine is an early model i9305, perhaps different to a majority of the i9305T's sold here, perhaps earlier hardware?)
After testing all I could, trouble-shooting with samsung through some pretty basic stuff, and performing hard and soft resets between flashing roms, I decided to send it off for repair, suspecting a hardware fault.
My advice to you, would be to get it exchanged immediately as if it is under a month old, it will fall under "Early Life Failure" (ELF). Whilst the issue doesnt completely render the phone useless, it was a fully functioning part of the phone that stopped working out of nowhere!
To un-root download Triangle away from here:
http://galaxys3root.com/galaxy-s3-unroot/how-to-unroot-galaxy-s3-i9300/
And download your stock firmware.
Triangle away appears to require a custom kernel to reset to 0 on this phone.
When you are ready to send it away, install a custom kernel, then install the Triangle Away app.
Run this, and then turn off your phone (do not restart or go into recovery as this will reset the counter again).
Now boot straight into download mode (or the binary counter will go up), and flash your stock firmware through ODIN.
It should now be a completely stock i9305, and after performing a hard reset (with *2767*3855# in the dialer), you should now have a clean phone to send away. :good:
I'll let you know the outcome of the warranty claim and what Samsung say.
Alright chap, update time. Let me break down your post so i can answer it bit by bit.
I ran triangle away, it got rid of the red "!" showing on the top left of my phone boot screen, cheers for that!
I next grabbed the latest firmware which is I9305XXALI5_I9305EVRALI5_EVR.zip from sammobile
flashed that with mobileODIN, now back on stock firmware which I already was on, and no red "!". however when i go to settings->about device and software update, it says "there are no updates available as your device has been modified" and when you go to Settings->about device->Status, then scroll to the bottom, device status shows as "Modified". I'm gonna need to get this back to "Normal" before i send it back.
Anyways, regarding my ****uation with orange. *******************************
My contract was upgraded renewed on the 9th, I got my S3 LTE on Monday 12th (of November). On Friday the 23rd I discovered something had happened with the WiFi, and it was completely borked for no apparent reason and is now since then reduced to its 6ft range distance. spent all of Friday night and Saturday morning trying to figure it out, including rooting on Friday night to see if that helped, to no avail.
Note: between getting the phone and rooting it (AFTER i got this issue), the phone was completely stock. Now i know how stupid it was to root after discovering the issue, but sod it I've done it now, so imma have to undo it. ANYWAYS....
Saturday (the 24th) afternoon, I went to an EE / Orange retail store, where all of the employee's in the store had a try to figure out the issue, with no success. They tell me to contact Orange via the telephone for a replacement (as apparently because I ordered my handset via the telephone, i had to contact them for a replacement).
I contact Orange on the phone on Wed the 28th (by now its passed the 14 days cooling off by a couple of days) and I get through to an absolute idiot who fills the foreign call center staff stereotype perfectly.
He gets my name, phone number and handset wrong several times EACH during the call, and tells me all i'm eligible for is my phone repaired. When I tell him i'm not happy, he changes his mind and says he will "make a call" and get a new handset sent out to me, and even asked me when the following day (today) i would like to take delivery of my new phone. This call takes approx 50 minutes, 20 mins of which was waiting for someone to answer, then 10 of the remaining 30 of the actual "call" was spent on hold.
He then calls me back to tell me my iPhone has been ordered and i should have it tomorrow (today). When i pointed out i don't want an iPhone, and my phones an S3 LTE (for about the 10th time) he says "the phone line for getting a new phone has just closed at 9pm" (it was then a couple of minutes past 9) and he gave ME a number to call since HE made a f*** up of the order.
Wake up today, go to work. On my lunch break call the number, which turns out to be the insurance hotline (Orange care) The lady on the phone reads my notes and is confused, according to what the guy last night had wrote down, My phone was a Galaxy note 2, later in the story it became an S3, and then he put in a claim for me having a broken iPhone.
I re-explain everything to her, and she was very sympathetic. She told me it wasn't an insurance issue, but a fault, and I needed to speak to someone from faults. I asked her to find me a English speaking person, of which she agreed. She came back twice after putting me on hold to say she'd found someone to speak to , but they could barely speak English. On the third attempt, she found someone who "can just about speak English, I've explained everything to her, so you should be OK".
After a 5 minute wait I get put through
I get put through to a lady who is speaking in broken English sentences. She first puts me on hold while she reads my notes (insert 10 minute hold time). She says all that can be done is for it to be sent away to be repaired. I say I want a new phone, as it was within 14 days of getting the phone, and I don't want to mess about with waiting to get my phone back, I just want a new one. She says "all that's popping up on my screen is repair". I said I'd go into the Orange store and take it up with someone in person.
/end of ****uation *********************
il update you on this once i get to the Orange store, which won't be until tomorrow.
in the meantime, any ideas on how to change it so settings->About Device->Device Status back to "Normal" and not "modified"?
bigc90210 said:
Alright chap, update time. Let me break down your post so i can answer it bit by bit.
I ran triangle away, it got rid of the red "!" showing on the top left of my phone boot screen, cheers for that!
I next grabbed the latest firmware which is I9305XXALI5_I9305EVRALI5_EVR.zip from sammobile
flashed that with mobileODIN, now back on stock firmware which I already was on, and no red "!". however when i go to settings->about device and software update, it says "there are no updates available as your device has been modified" and when you go to Settings->about device->Status, then scroll to the bottom, device status shows as "Modified". I'm gonna need to get this back to "Normal" before i send it back.
Anyways, regarding my ****uation with orange. *******************************
My contract was upgraded renewed on the 9th, I got my S3 LTE on Monday 12th (of November). On Friday the 23rd I discovered something had happened with the WiFi, and it was completely borked for no apparent reason and is now since then reduced to its 6ft range distance. spent all of Friday night and Saturday morning trying to figure it out, including rooting on Friday night to see if that helped, to no avail.
Note: between getting the phone and rooting it (AFTER i got this issue), the phone was completely stock. Now i know how stupid it was to root after discovering the issue, but sod it I've done it now, so imma have to undo it. ANYWAYS....
Saturday (the 24th) afternoon, I went to an EE / Orange retail store, where all of the employee's in the store had a try to figure out the issue, with no success. They tell me to contact Orange via the telephone for a replacement (as apparently because I ordered my handset via the telephone, i had to contact them for a replacement).
I contact Orange on the phone on Wed the 28th (by now its passed the 14 days cooling off by a couple of days) and I get through to an absolute idiot who fills the foreign call center staff stereotype perfectly.
He gets my name, phone number and handset wrong several times EACH during the call, and tells me all i'm eligible for is my phone repaired. When I tell him i'm not happy, he changes his mind and says he will "make a call" and get a new handset sent out to me, and even asked me when the following day (today) i would like to take delivery of my new phone. This call takes approx 50 minutes, 20 mins of which was waiting for someone to answer, then 10 of the remaining 30 of the actual "call" was spent on hold.
He then calls me back to tell me my iPhone has been ordered and i should have it tomorrow (today). When i pointed out i don't want an iPhone, and my phones an S3 LTE (for about the 10th time) he says "the phone line for getting a new phone has just closed at 9pm" (it was then a couple of minutes past 9) and he gave ME a number to call since HE made a f*** up of the order.
Wake up today, go to work. On my lunch break call the number, which turns out to be the insurance hotline (Orange care) The lady on the phone reads my notes and is confused, according to what the guy last night had wrote down, My phone was a Galaxy note 2, later in the story it became an S3, and then he put in a claim for me having a broken iPhone.
I re-explain everything to her, and she was very sympathetic. She told me it wasn't an insurance issue, but a fault, and I needed to speak to someone from faults. I asked her to find me a English speaking person, of which she agreed. She came back twice after putting me on hold to say she'd found someone to speak to , but they could barely speak English. On the third attempt, she found someone who "can just about speak English, I've explained everything to her, so you should be OK".
After a 5 minute wait I get put through
I get put through to a lady who is speaking in broken English sentences. She first puts me on hold while she reads my notes (insert 10 minute hold time). She says all that can be done is for it to be sent away to be repaired. I say I want a new phone, as it was within 14 days of getting the phone, and I don't want to mess about with waiting to get my phone back, I just want a new one. She says "all that's popping up on my screen is repair". I said I'd go into the Orange store and take it up with someone in person.
/end of ****uation *********************
il update you on this once i get to the Orange store, which won't be until tomorrow.
in the meantime, any ideas on how to change it so settings->About Device->Device Status back to "Normal" and not "modified"?
Click to expand...
Click to collapse
Sounds like you were having just as much a PITA situation as me. It surprised my friend the other day that I had to send my phone away for repair (being an iPhone user...) and surprises me too for such a premium handset. I wish more companies took a page out of apples' book on this one. I generally try and be as patient as I can with these people and show them that i have done a lot of troubleshooting myself to save time. Often it will result in being transferred to the correct person to talk to a lot quicker.
Ok I should've made it a little clearer, I found that the phone would only be unrooted if I flashed a rooted firmware with custom kernel, and after running triangle away flashing the firmware ON A PC. This is what I meant by going straight into download mode (something about the way mobile Odin installs the firmware still causes the custom binary to appear)
Samsung have however repaired my phone (according to their online job tracker) and my phone is being sent back to me! (After almost 10 days.. probably 14 before I get it back!!!!!!). I will try find out what was wrong although I'm not sure how much Samsung will tell me. I am glad that the unrooting procedure worked without trace and my warranty was honored!
Another update: used desktop Odin to flash my phone back to stock rom after previously using triangle away. Still showing as modified in Settings->About Device->Status.
gonna go into the Orange/EE store tomorrow and complain (when i say complain, i mean about the dodgy wifi issues, not complain about it showing as modified XD). Any suggestions about how to get the modified status back to normal is most appreciated.
Did you flash from stock rooted rom? I had the same issue doing that. It was fine flashing from a rooted rom with a customer kernel
yeah i did, so that could be why. im pretty new to android (been an iOS guy for the last 4 years) so still trying to figure stuff out. doesnt really help that theres not much info out there for the i9305.
What custom kernal/firmware should i use from here? im guessing you mean to flash the rom again but to a completely modded firmware of some type, then back again to the stock one yeah? I've read something about backing up your imei and elf/efi data incase stuff goes wrong but ii havent done this yet, should i do that first?
Another Update:
Went into the Orange/EE store. was messed about by a member of staff who told me i had to go home and phone orange, then arrange repair via them. Left the store pissed off and went to Burger King. Went back to the store as by this point i'd wound myself up into a frenzy about the whole situation, Demanded to see the manager, demanded HE phone orange for me there and then, and sort this sh** out.
he got a regular call centre guy who said "all the computer is saying as a solution is repair, so thats it" so i demanded we got his boss on the line.
His boss comes on and says its out of his hands and he cant do anything about it, i told him "in that case you're no use, put someone who can" i demanded the orange store manager ask the call centre manager for his boss. He also tried being a smart arse saying it was out of the 14 day return period when i called orange to say i wanted it replaced. I pointed out it was INSIDE the 14 day period i first reported it as an issue to the orange store, and it was tough sh** that they hadnt acted to fix it then.
10 mins of hold later, guy next up the chain comes on, and says hes the person who over-rides the system for returns in odd cases like this, but says he cant override it without HIS bosses permission (you see where im going with this)....
10 minutes of hold later we get HIS boss on the line, who agrees to authorise the replacement.
we get passed back down the chain all the way to the beginning person, who arranges for a new phone to be delivered to my house between 9am - 1pm tomorrow via a courier (on a sunday).
Win.
I get home, my phones been flashed back to stock rom, but is still showing modifed as mentioned before. I do another factory reset on it (i already done one before) and its now showing as "normal", so maybe the un-rooting proceedure takes 2 factory resets? as i already done 1 earlier but it was still showing as modified? Either way, thats that done. My phone is now ready to be sent back to orange tomorrow, fully un-modded as it came, and im due a replacement as I wanted.
Finally Happy, but it wasn't easy.
Just hope my next S3 LTE doesn't suffer from the same issue, as there literally seemed to be nothing that would fix it.
Hope that helps anyone who has this problem with theirs.
C
Reset
SGS+ Tapatalk MCMV
How's this for a joke....
I recieved my phone back yesterday! (Yay?) I read my service report and find that the handset has had the latest firmware installed (the same one I had on it) and it has been tested to Samsung's Quality Control standards. Great?
I turn it on and within 10 seconds of starting it up (getting to the "connect to wifi" screen), I have the exact same issue and phone I sent off 2 weeks ago! They didn't "repair" anything, and now i'm being pushed around to other departments because apparently no one can deal with it directly. I'm now awaiting a reply (in 5-7 Business days) as to what the next step is in this saga, it's just so frustrating that someone didn't even properly test the phone after "repairing" it.
Sure enough my new phone arrived on sunday, the guy only took away the broken phone and charger, so i scored for a free pair of headphones and the box etc heheh.
I would bet my life samsung have got your phone and went "hmmm.... wifi signal shows as full strength", then tried to connect it to a router/tethering phone that theyre sitting next to/holding in their other hand, then said "well it connects, so it works" then sent it back, without even trying it at any sort of distance. I nearly flipped my lid in the Orange/EE store when they tried to tell me "the wifi is working as its working here" so i made the girl leave the note2 she was tethering from on the counter and take 3 steps away from the counter with my phone in her hand (at which point the wifi dropped). Its like you have to demonstrate to them what the issue is.
Also, this is something completely different, but i thought i should bring this up.
Hold your phone in 1 hand by its sides, then flick the centre of the screen with the other hand. Does it feel like its vibrating inside? almost like theres springs inside? Im just asking because the phone that broken was VERY "springy" inside, almost to the point of where you could hear the vibrations inside seconds after flicking it and it felt a bit like it was rattling, whereas the replacement lte (despite being an identical handset) has much less spring to it and feels a lot more solid in comparison, it only vibrates slightly inside when flicked. Tried with my mates regular S3 i9300 which has no spring to it at all, and feels much more solid, wonder if it just with the LTE's. Seems strange to try the same thing on 2 brand new phones and them to have a completely different feel to them though
Hello giuys
Here I am again, getting every day more and more dissapointed in this phone
Two weeks ago (or when the update was released) I updated to 32.2.A.0.224 hoping to get a better batterylife because previous build was giving me 2h SoT and a lot of bugs like random reboots and overheat all the time
I downloaded an algerian version from XPerifirm (one of the first to was released) and everything was fine (actually there was no much improvement of wich I was looking for, but it was a little better) but one day I can't connect to home wifi, cheking some things neither bluethoot, I had to reboot several times to make it work. Last weekend I downloaded another version from xperifirm (an SA version) and flashed again w/o problem, but the issue persist (started today), actually is worst because today I can't connect at all nor wifi or bluethoot .... I tried Hotspot but can't turn it on too... The screenshots below shows what happens when try to turn on wifi, bt and hotspot
Any ideas how to fix this? I was thinking on simply root and get a custom rom, but almost every custom rom is rooted and there are some games I play a lot and can't be played with root (and root cloack and every tool doesn't work), so is not an option, I'm so frustrated with this phone, hope one of u guys can help me
thanks in advance
I guess you got the wrong modem on that rom, may be you wasn't supposed to flash it.
So, you are frustated with this phone because you flashed a version that was not supposed to be installed on your phone? You mixed up your phone, not the phone itself. You are complaining about SOT and overheating without mentioning how you use your phone. Well, i guess, if you can flass another version rom in your phone, i think you have done more than this..!
Anyway, i hope someone expert can help you. But you have to admit that maybe it is your fault and not accuse the phone
It just was an expression, but as a note, the phone is unusable since the beginning, every update mess one more thing, is the crapiest phone I ever had xD, two months later I bought a real flagship phone, but need this phone working for a not advanced user (that doesn't know or have the time to flash and install all apps over and over again), and every rom installed brings problems that make the phone useless as your post[\s], sometimes battery of 5h in standby, sometimes overheat all the time, sometimes random reboots...
Also genius, actually this phone came with the first customization I flashed, but if u didn't know, all customizations are the same, just came with some apps and market restrictions (plus carrier apps/ settings in carrier specifics) so there's no "version that was not supposed to be installed in your phone" (u can even flash between variants in the same model as long as is a single-sim variant), go home and learn something before u comment so useless things, I understand why there are so low population lately in xda, remember when ppl actually came to help QQ
Anyways, this issue was there since before in some devices (Z3+ obviously) in old updates, I was trying to get some info with that ppl to see if there's a way to solve it, but due limitations at not rooted phones I think there's no way...
Another thing, in the second last update, there's a thread about some issues bootloader/security-related if u updated via OTA, there's a problem if I try to flash am older version after that OTA was installed? because I think the phone was a little more stable before that
Sent from my SM-G935F using XDA-Developers mobile app
Hi, I recently bought this phone and found out the cell reception has some issue and due to that phone keeps on searching network and draining my battery.
I didn't start cursing sony or this phone because I knew there is some issue with the radio and it needs to be replaced and I went to service center and they told me that motherboard needs to be changed.
It's been 1 week still I am waiting but with the new motherboard I think things will be fine.
So why don't you visit sony service center and try to fix things instead of blaming them.
mohitgalaxy3 said:
Hi, I recently bought this phone and found out the cell reception has some issue and due to that phone keeps on searching network and draining my battery.
I didn't start cursing sony or this phone because I knew there is some issue with the radio and it needs to be replaced and I went to service center and they told me that motherboard needs to be changed.
It's been 1 week still I am waiting but with the new motherboard I think things will be fine.
So why don't you visit sony service center and try to fix things instead of blaming them.
Click to expand...
Click to collapse
Don't misunderstand me, I love Sony phones and used it since W300-SE years, this phone have issues, sad is, service center actually doesn't give service if u don't buy the phone with the carrier they are (it seems the carrier pay to have service of almost all brands), and they sell phones (specially flagships) overpriced (like 150usd more) so I don't buy with them, neither use that carrier, so is a little hard
Sent from my SM-G935F using XDA-Developers mobile app
A few hours ago my phone lost signal, I thought nothing of it at first as there is a dead spot close to my home.
Now I noticed the WIFI is also not working, and I cant switch it on, the toggle just jumps back to off.
I reset the phone, removed and changed sims, and did a factory reset. Nothing fixed it.
The phone wasn't dropped or anything.
Any ideas?
Cyclone101 said:
A few hours ago my phone lost signal, I thought nothing of it at first as there is a dead spot close to my home.
Now I noticed the WIFI is also not working, and I cant switch it on, the toggle just jumps back to off.
I reset the phone, removed and changed sims, and did a factory reset. Nothing fixed it.
The phone wasn't dropped or anything.
Any ideas?
Click to expand...
Click to collapse
And now I cant set it up again because I cant connect to wifi
If I hold power+ up I get a message saying "no Command" but I cant do anything.
Did you try the test mode : *#*#4636#*#*
to test some functions ?
cyrillem28410 said:
Did you try the test mode : *#*#4636#*#*
to test some functions ?
Click to expand...
Click to collapse
No, I cant get past the setup screen after the reset, as I cant connect to anything.
I think the only way to fix it is to flash it somehow. I guess the radio is part of the kernel, does anyone know where I can get the stock kernel to flash?
Why don't use the warranty ?
I bought it off gearbest, so think the warranty is going to take a long time.
But maybe it is the best option. I'll at least find out what the procedure is.
Sent from my SM-G903M using Tapatalk
I'm not sure but maybe you can ask to gearbest and to xiaomi directly in your country before any other modifications on your phone
Same here straight out of the box in Sweden global version ?
It usually is a kernel problem. Flash trough fastboot the rom if you can and see if it fixed.
Maybe your persist pertition got corrupted you have to flash it manually. Or if you have warranty then just claim it.
I'm having the same issue :/ Any update on this topic?
Looking for help on this one. Every 3-5 days my Ultra gets into a state where no voice can be heard by either myself or the person on the other phone when a call is made or received, but I can hear the ring tone if I'm calling prior to the person answering, and my phone rings as normal if someone calls me. But when answering the call it's just silence on both sides. A reboot fixes this only for it to happen again 3-5 days later, requiring another reboot.
At first I assumed it was a corruption of the rom I had installed, so I flashed back to my stock image with Odin, including a fresh VOD CSC install. Unfortunately, it's still happening after this. Speaking as an engineer, it's unusual but not unheard of for a device to have a hardware issue of this type and it be rectified each and every time with a reboot, that would normally point to a software/firmware error of some sort. However, the fact it's continuing to happen after a completely fresh re-flash of stock Android suggests my worst fears that it is hardware. I could try some things, like not installing Magisk or even re-locking my bootloader, but I don't believe either would be a factor. I only used Magisk for rooting and don't install additional modules. I've also ruled out the sim card or sim slots by swapping to an e-sim, only for it to still happen.
Anyway, any suggestions would be welcome, especially if you have suffered something similar. There is an easy fix, which is to schedule a reboot every morning at around 3am, but I'd sooner not have to do this before working out what the underlying cause is.
I don't have a solution for you but I just wanted to share that I am having the same issue. But I'm not using Magisk and not unlocked, or rooted. The only thing I did was flash stock Samsung and disable some bloat.
I was having the issue the other night (for the second time) when calling my carrier (AT&T) about an order. I just assumed it was them at first. I disabled wifi calling (after them not hearing me several times) then tried again and it worked.
Were you using wifi calling at the time? I haven't been able to reproduce the issue yet so I don't know if disabling wifi calling had anything to do with it working.
Just to clarify, you say you're using Magisk but you're not unlocked or rooted? That isn't possible, but perhaps you just worded it wrong and you meant you're not using Magisk.
Funny you should mention Wifi-Calling, when it happened a few weeks back I force closed Wifi calling in an attempt to track down any potential services that might be causing the problem. And when I did that the calling started working again without a reboot. I thought I'd tracked it down and thought I'd test it again once it happened again a few days later, I would then freeze wifi-calling (something I never use) which would hopefully stop it ever re-occurring. However, the second time I force stopped wifi-calling it didn't fix the issue.
Beefheart said:
Just to clarify, you say you're using Magisk but you're not unlocked or rooted? That isn't possible, but perhaps you just worded it wrong and you meant you're not using Magisk.
Funny you should mention Wifi-Calling, when it happened a few weeks back I force closed Wifi calling in an attempt to track down any potential services that might be causing the problem. And when I did that the calling started working again without a reboot. I thought I'd tracked it down and thought I'd test it again once it happened again a few days later, I would then freeze wifi-calling (something I never use) which would hopefully stop it ever re-occurring. However, the second time I force stopped wifi-calling it didn't fix the issue.
Click to expand...
Click to collapse
I missed a word when I first replied. I added "not" to Magisk but you must have seen it before I fixed it.
I've had many work meetings (on phone) since then and haven't had it pop up. I haven't changed anything and even have wifi calling back on, so I'm at a loss.
OK, traced this to possibly be linked to the attached logcat. Any suggestions?
Also, contrary to my claim in the opening post, the dial tone can only be heard sometimes.
An additional oddity, whilst the fault is occurring (prior to a reboot), voice calls on WhatsApp work fine.
Perhaps a form of modem fault?
I give up on this. I flashed the stock VOD rom in Odin and relocked the bootloader to take it as close to stock as possible (minus the knox flag being tripped which is unavoidable at this point) and it still showed the issue after a couple of days. I've also disabled Bluetooth at a service level to no avail as I thought it might be a glitch with that.
It's clearly a hardware issue that will only be resolved with a logic board replacement. Which currently aren't available.
One good thing is that a full reboot isn't required to fix it, a soft reboot seems to do it. So I've got a link to do that on my home page, only takes 10-15 seconds.
Beefheart said:
OK, traced this to possibly be linked to the attached logcat. Any suggestions?
Also, contrary to my claim in the opening post, the dial tone can only be heard sometimes.
Click to expand...
Click to collapse
Hi, sorry to re-open this old topic. My S21 has the same problem from the beginning, but I have the stock rom. Did you get this log using *#9900# tool? Which log level did you use? Which file is the attached one? BTW, I'm almost sure that it's an hardware failure, did you solve it? Thanks
nrg84 said:
Hi, sorry to re-open this old topic. My S21 has the same problem from the beginning, but I have the stock rom. Did you get this log using *#9900# tool? Which log level did you use? Which file is the attached one? BTW, I'm almost sure that it's an hardware failure, did you solve it? Thanks
Click to expand...
Click to collapse
I'm afraid not, I ended up selling it as parts or repair a few weeks after that post.
Beefheart said:
I'm afraid not, I ended up selling it as parts or repair a few weeks after that post.
Click to expand...
Click to collapse
Thanks anyway, I will try to bring mine to the repair center.