Get past "Change to Vodafone configuration" - Huawei P10 Questions & Answers

Hi,
New P10. Inserted my sim and start it up:
How do I get past the prompt "Change to Vodafone configuration"
"Hi it seems like you are using a Vodafone SIM card. Do you want to change your phone settings to support the new SIM? (Please note that selecting this option will reset your device and erase your current settings and data)"
There is only OK button.
I know if I tap OK this wipes the phone. I dont want the Vodafone settings. I just want to set up my phone myself. Vodafone loads a bunch of rubbish.
But this screen seems to be difficult to bypass. HELP!
With my P8 I set up a bunch of stuff and then inserted my sim and LOST EVERYthing!!! I dont want to repeat this!!! There has to be a way out of this!!!

murray654 said:
Hi,
New P10. Inserted my sim and start it up:
How do I get past the prompt "Change to Vodafone configuration"
"Hi it seems like you are using a Vodafone SIM card. Do you want to change your phone settings to support the new SIM? (Please note that selecting this option will reset your device and erase your current settings and data)"
There is only OK button.
I know if I tap OK this wipes the phone. I dont want the Vodafone settings. I just want to set up my phone myself. Vodafone loads a bunch of rubbish.
But this screen seems to be difficult to bypass. HELP!
With my P8 I set up a bunch of stuff and then inserted my sim and LOST EVERYthing!!! I dont want to repeat this!!! There has to be a way out of this!!!
Click to expand...
Click to collapse
I tried to bypass this as well when setting up my P10 Lite, but to no avail, unfortunately. I hate that there's no choice in the matter when using a Vodafone sim card. Very annoying!

Good morning.
I'm in Turkey for work, and at the Vodafone point, i think the guy did this operation (reset and change the phone settings) without asking me.
Now my huawei P10 have some vodafone app that i can't remove.
After that, in the phone there was not app like play store, chrome, and also the keyboard, so i've made an hard reset.
Now the phone is working, but it looks like a branded phone.
How can i revert to the stock configuration?
Thank you very much

Francesco.Castelluccio said:
Good morning.
I'm in Turkey for work, and at the Vodafone point, i think the guy did this operation (reset and change the phone settings) without asking me.
Now my huawei P10 have some vodafone app that i can't remove.
After that, in the phone there was not app like play store, chrome, and also the keyboard, so i've made an hard reset.
Now the phone is working, but it looks like a branded phone.
How can i revert to the stock configuration?
Thank you very much
Click to expand...
Click to collapse
Unfortunately, whether he asked you or not, there is no way around using the Vodafone configuration when using a Vodafone sim card. It is better to do the Vodafone reset as soon as possible, because as soon as you put a Vodafone sim in, the phone will prompt you to reset, and there is no way that this can be avoided. You will then lose all of your apps and data once you do the reset, you'll need to set the phone up again.
If you cannot remove the Vodafone apps, then you should be able to disable the apps in Settings > Apps > Choose the app you want disabled > Disable.

Hi, thanks for your answer.
I know there's no other possibilities, but there are many other operators, and in the end I did another sim, not vodafone.
But this reset has caused me many problems, I was traveling without a phone, and i lost many things on the phone.
I think he was not professional at all.
Now i want to revert to factory configuration, it is possibile or i have to download and flash the firmware?
Thank you

I understand your frustration completely. I'm not sure there is a way for you to get back to the default configuration again. I think once it is reset to a specific country's configuration, it is done permanently, but I am speaking under correction.
Hopefully someone with more knowledge regarding this can help.
If it's not possible, then the only other alternative would be to rebrand your device, BUT that will require an unlocked bootloader.
Sent from my WAS-LX1 using Tapatalk

Related

Locked IMEI

Sorry if this question has been asked before... but is there any way of changing the phones IMEI so one can use it even if the phone has been locked out?
Thanks in advance!
???? by changing the insides of the phone???? It's like a MAC address on a network card, it's there to identify that phone and only that phone. It's pretty much the phones social security number.. I'm sure there is a way to clone the IMEI from another phone but I also doubt any one here will help you do something like that.
prove me wrong..
First, be aware that changing the IMEI of a phone is illegal in every known country.
Second, understand that most users here will assume that you either purchased a stolen phone or stole the phone yourself so you will get little to no sympathy here.
Third, if you are going to say that your from Turkey and don't want to pay the import tarrif to be able to register your phone with the local providers then understand that tax evasion is also a crime so again little sympathy here.
I make no assumptions, simply state the obvious warnings for you.
Also, currently there is no utility to change the IMEI on a Kaiser.
Double and triple what he said above. IMEI change = theft, generally speaking. In the unlikely event that this isn't the case here, please understand that your loss is for the greater good...
Read here http://forum.xda-developers.com/showthread.php?t=276851
Ta
Dave
Missunderstanding!
I think you missunderstood me, and I am not saying that that is my fault!
Ok, here is the thing!
My friend purchased a tytn II becouse he wanted to have one just like mine, only thing is that somehow he got his locked! So now when he boots up his phone it asks for a password that he does not know, and someone told us that the IMEI is locked and it should be replaced!
That replacing IMEI=theft is to me something completly new!
Sorry for that!
I am not good on how to unlock phones, even tho I do know my way about computers, and I think that this is a very good phone indeed!
I also have a HTC Advantage (X7500)!
Is the phone asking for an unlock code? This has nothing to do with the IMEI. Is the TyTn II unbranded? Or is it from a specific carrier like Orange?
If the phone is from a carrier that is different from the SIM your friend is using, then all you need to do is check out the thread on this forum regarding performing a SIM unlock on the device.
Should he try putting his sim in the phone to see if it's a sim lock?
See now that you've given more info you might get somewhere.
This could be a few things.
If the device is SIM locked then you need to simply insert a SIM from the original carrier and it will continue to the OS.
If your friend applied a password to Windows Mobile then you should be able to do a hard reset by following this:
With the phone off, press & hold the two buttons above "Internet Explorer" & "Messaging" buttons (they are the tiny top ones between the two phone keys & the D-Pad)
Now turn the phone on. Release the two buttons when you see the white screen with the following text:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press Send to restore manufacturer default, or press other keys to cancel.
Now press the Green Phone Key.
When done it will prompt you to press Send again to restart the phone.
At this point you will be like it was when you first opened the box!
branko.savic said:
Ok, here is the thing!
My friend purchased a tytn II becouse he wanted to have one just like mine, only thing is that somehow he got his locked! So now when he boots up his phone it asks for a password that he does not know, and someone told us that the IMEI is locked and it should be replaced!
Click to expand...
Click to collapse
NotATreoFan said:
Is the phone asking for an unlock code? This has nothing to do with the IMEI. Is the TyTn II unbranded? Or is it from a specific carrier like Orange?
If the phone is from a carrier that is different from the SIM your friend is using, then all you need to do is check out the thread on this forum regarding performing a SIM unlock on the device.
Click to expand...
Click to collapse
It is not branded, it´s an original Tytn II device!
We live in sweden and the carrier we have is tele2!
kyphur said:
See now that you've given more info you might get somewhere.
This could be a few things.
If the device is SIM locked then you need to simply insert a SIM from the original carrier and it will continue to the OS.
If your friend applied a password to Windows Mobile then you should be able to do a hard reset by following this:
With the phone off, press & hold the two buttons above "Internet Explorer" & "Messaging" buttons (they are the tiny top ones between the two phone keys & the D-Pad)
Now turn the phone on. Release the two buttons when you see the white screen with the following text:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press Send to restore manufacturer default, or press other keys to cancel.
Now press the Green Phone Key.
When done it will prompt you to press Send again to restart the phone.
At this point you will be like it was when you first opened the box!
Click to expand...
Click to collapse
Okey, I told my friend to try a hard reset but he asked me what will happend to all his contacts?
Is there a way to back up the contacts before doing a hard reset?
Thanks in advance!
search for pim backup
If he can't get into the phone then the answer is no.
FWIW, if he did lock himself out of the OS then a hard reset is his only option. Currently he can't sync or anything because the OS is locked.
branko.savic said:
Okey, I told my friend to try a hard reset but he asked me what will happend to all his contacts?
Is there a way to back up the contacts before doing a hard reset?
Thanks in advance!
Click to expand...
Click to collapse

...really need help, 24 hours to go!

Hello everybody, I'm writing you from UK, where I bought a second-hand G1 (absolutely perfect!!! really good). The phone is T-Mobile branded and factory-default cleaned. Once I got it, placed my italian H3G sim inside, and (of course...) it told me that it was locked. I purchased a key (...I know may I could do without it... but very few time to spend, these days) and it was succesfully sim-free. Then I reebot it, and start the acrivation... that doesn' run!!! I insered the correct APN parameters, I also tried with a UK O2 and Vodafone sim, but, problem is that the gsm segnal level (small icon on the top with 4 vertical bars) is not giving signs of life, and it has a small "cross" on the left side. Of course I can't get the registration... I can't get the line!!!! why does it happen??? all the sims are correctly recognized (ask for the pin and the "no sim" messages and icons are off), but no way to go over...
Please, help me in any way, just 1 more day here, then I'll go back to Italy... far from the shop!!!! HEEEEEEEEEEEEELP!!!!!!!!!
If you type:
reboot
and press enter. If the phone reboots you can have a chance, if the phone does not it means its on a updated version which you will have to downgrade. While downgrading i recommend going up to Rooted versions of android. Although you might not need it.
You should look here:
http://forum.xda-developers.com/showthread.php?t=442480
and/or here:
http://forum.xda-developers.com/showthread.php?t=452316
You can get through your problem, if its just the registration. by simply following a few of the instructions in the first link combined with some of the instructions in the second link.
@elmejor: He didn't even mention rooting. His problem is he can't get his phone to associate with the networks on his sim.
@tony_m78: You should probably post what apn settings you are using. Also, this is NOT A DEVELOPMENT ISSUE and should not have been posted in this forum.
thanks gor your answer.... I have been to those links THOUSANDS of times, within yesterday night and today... but I really can't get a solution. I can't go over the "error connecting to server" page :-(
The worst problem is that I really don't have time NOW, but I'll have it at the end of the week; I know I'd get a solution, working on that... but really I can't. But whay do you think about the absence of segnal? is it normal?!?
Tomorrow morning I'll find the way to buy a T-Mobile original sim and try to see what happen. . . . . . but that's strange!!!!!!!! not normal... i insered a correct code (generated from the IMEI), the answer was "unlocked", free for others carriers.... BUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU!!!!!!!!!! :-( tic tac tic tac. . . ..I don't have time!!!!!!!! :-( nobody experience this strange problem?!?
jashsu said:
@elmejor: He didn't even mention rooting. His problem is he can't get his phone to associate with the networks on his sim.
@tony_m78: You should probably post what apn settings you are using. Also, this is NOT A DEVELOPMENT ISSUE and should not have been posted in this forum.
Click to expand...
Click to collapse
...oooooops... really sorry, I was wrong. Can you link me to the correct place??? I'll move there immediatly...
jashsu said:
@tony_m78: You should probably post what apn settings you are using.
Click to expand...
Click to collapse
...I don't think the problem is the APN, I set the correct one (from Wiki) for H3G Ita and for O2 UK (these are the sim I tried with); the problem is that the segnal is ZERO, like the sim is not present... BUT IT IS, it ask me for the pin and accept it....
Can you manually select the network to connect to? Settings>Wireless controls>Mobile networks>Operator selection
Are you sure radio is working on this phone? Maybe it has some physical problems (like bad gsm chip)... Or - maybe you have sim cards not acceptable in UK.
Try with T-mobile sim first. If not working:
I would try to factory reset device some times, if it don't help I would try to reflashing it (firmware and radio). But in your case I think you should ask about this situation in shop where you bought it (if you have warraty) first.
Data plan?
I had a similar problem when I got my APD1 phone in the US. When I returned to the UK, I put in my Tesco SIM and the phone signal strength icon had an 'x' indicating not connected or no signal. Eventually I used my home wifi to activate the phone. After the phone was activated, the same SIM was able to connect and the signal strength icon worked normally.
BUT, it turned out that all I probably needed to do was to have a SIM with a data plan (which mine didn't at the time) <<BLUSH>>
Have you confirmed that your SIM has data turned on?
Of course ensuring that the APN settings are correct is also necessary. (But it sounds like you did that)

[Q] Can't set APN, and other SIM problems

Hello,
I have problem with SIM card on my phone. I'm using Temasek's CM 10.1, Kowalski kernel, and V20I-EUR-XX baseband. When phone boots, I normally input my PIN, but it doesn't connect to network, I have to go to Mobile networks and Choose operator automatically, then it connects. I can call and send messages normally, but when the call hangs (me or the other side) it says SIM card error (something like that). Also I can't save APN. In APN settings there is nothing, and when I create APN manually, I input everything and press save, but it doesn't stay, APN's remain empty. I use micro-SIM with adapter, because my operator couldn't get me normal SIM at a time. I'm on Croatian provider VIP. Everything normally worked with micro-SIM from Tele-2 provider (although on CM 10, and CM 7, didn't test it on CM 10.1).
Is it related to my SIM card or SW (ROM or baseband)?
mind_challenge said:
Hello,
I have problem with SIM card on my phone. I'm using Temasek's CM 10.1, Kowalski kernel, and V20I-EUR-XX baseband. When phone boots, I normally input my PIN, but it doesn't connect to network, I have to go to Mobile networks and Choose operator automatically, then it connects. I can call and send messages normally, but when the call hangs (me or the other side) it says SIM card error (something like that). Also I can't save APN. In APN settings there is nothing, and when I create APN manually, I input everything and press save, but it doesn't stay, APN's remain empty. I use micro-SIM with adapter, because my operator couldn't get me normal SIM at a time. I'm on Croatian provider VIP. Everything normally worked with micro-SIM from Tele-2 provider (although on CM 10, and CM 7, didn't test it on CM 10.1).
Is it related to my SIM card or SW (ROM or baseband)?
Click to expand...
Click to collapse
Not sure if you read my post, but I think we are having the same issue regarding the APN, etc.
Not been able to solve mine yet, perhaps together we can put out enough info that someone here can offer a solution? I haven't changed the baseband or kernel on their own, only went from stock 2.3.3, to CM10.1, then to CM7.2.
Are you able to remove the SIM PIN? If you remove the SIM PIN from security, are you able to save APN?
Does your phone access data with the native SIM card the phone was originally locked to?
gglobal19 said:
Not sure if you read my post, but I think we are having the same issue regarding the APN, etc.
Not been able to solve mine yet, perhaps together we can put out enough info that someone here can offer a solution? I haven't changed the baseband or kernel on their own, only went from stock 2.3.3, to CM10.1, then to CM7.2.
Are you able to remove the SIM PIN? If you remove the SIM PIN from security, are you able to save APN?
Does your phone access data with the native SIM card the phone was originally locked to?
Click to expand...
Click to collapse
It seems that PIN is already disabled in Settings-Security-SIM card lock settings :silly:
I called my old operator and they told me my phone was sold locked, and new operator told me they can't help because I didn't buy the phone from them. But then how it works now for calls and messages?
I don't have any other SIM with me so I can't test it with my phone. You say going back to CM7 didn't help? I guess I shouldn't try that then.
Maybe flashing stock ICS would? Any other suggestions?
mind_challenge said:
It seems that PIN is already disabled in Settings-Security-SIM card lock settings :silly:
I called my old operator and they told me my phone was sold locked, and new operator told me they can't help because I didn't buy the phone from them. But then how it works now for calls and messages?
I don't have any other SIM with me so I can't test it with my phone. You say going back to CM7 didn't help? I guess I shouldn't try that then.
Maybe flashing stock ICS would? Any other suggestions?
Click to expand...
Click to collapse
I haven't tried stock ICS yet; maybe it would? I will try that tonight.
Mine shows the SIM PIN on, when I try to change it it asks for my old code, which I don't have of course, so I can't remove the security. Been hoping that someone else would have had experience or knowledge of what would cause the problem and have a solution or suggestion to try. The closest I came was on a different forum about a Sony Ericsson phone, but the rooting and flashing procedures are so much different I couldn't see a solution in it, though they suggested flashing the baseband iirc.
HMMMM, now that I read your reply, I can't say with 100% certainty that the phone was unlocked before I rooted and flashed CM10.1.....I had thought it was but perhaps it wasn't, and we are having a more similar issue than I thought. So the glitch, perhaps, is that it was not unlocked, the custom ROM somehow "half" unlocked it, and here we are stuck.
Okay, my only thought then is to take it back to stock everything, the most up to date I can find, then unlock it with code, and see if I can change the APN at that point. If so, I will root it, use My Back Up Root to save settings including APN (just in case so at least I can restore it that way if I can't do it manually, after)flash CM10.1 again or another fabulous custom ROM which is what I really wanted in the first place
I will try that tonight, and post you the results. Let me know if you have any (better) suggestions as well, I'm up to try almost anything at this point. Was hoping to upgrade to this for my daily phone as I'm limping along with a Acer Liquid MT that has seen better days
If anyone has a link to quickly point me towards the latest stock ROM etc. and wants to post here, I would be much obliged Might save this noob a few hours scratching his head to find what is most certainly in front of my nose already, but I digress...
Cheers
New baseband
I just flashed V30A baseband, and it didn't help. We can cross that from the list.
Well colour me confused...and happy?
I just today picked this project up again, about to attempt a different fix, again...*sigh.
Lo and behold, i insert my sim and power on the phone, and it asks me for network sim unlock.....odd because I'd used the phone with this sim before, through all my other testing, flashed different roms, etc. etc. In fact, I've used the phone on this very package, I know because there are sms messages on the phone from using it. Battery pull, remove sim and check, yup sure enough, old messages there. Hmmm...
Insert sim, reboot, asks for unlock code again. Well, what have I got to lose at this point right? As I said before, I THOUGHT I had unlocked the phone before starting this whole debacle, but wasn't 100% certain about it. Searched my email for the code since I always save them, couldn't find it. Well, in for a penny, in for a pound I suppose. Bought a new unlock code, waited for it to arrive. Input new unlock code, unlock successful!!
Reboot phone....waiting for service....(this seems like forever!!! In reality, less that 60 seconds.) Alas, I have service. And now, just to tempt fate, Apps->settings->wireless & networks->more->mobile networks->access point names..........:fingers-crossed:
I can hardly believe my eyes, there it be, Rogers Internet apn selected. It even auto-detected the damn thing!!
I can offer no further insight, I don't believe I physically did anything to arrive at this remedy. But there you go, for my part at least it's solved.

Mobile Network does not open in Settings

Hi all,
I am on B378 which I got OTA.
settings, more, mobile network does not open anymore.
it worked after the update, but after sometimes enable/disable data roaming, the screen closed by itself and now it is not possible to enter this submenu anymore. when i tap on "mobile network" it briefly shows "no service" in the top left corner but the menu does not open. if I tap mobile network again, the whole settings menu will close. This is a pain as I cannot enable / disable data roaming anymore.
any idea?
other wired things I notice with this version is:
-if I disable bluetooth in the settings, it gets gray and it can´t be turned back on. but it works when I activate BT from the dropdown menu
-when the phone rings, it most times shows the name of the previous caller for 3-4 rings and then switches to the actual callers name
I have the same problem. My mobile connection drops frequently since a few days. In the past I was usually a problem with the Access Points, but I can't access the Mobile Network settings anymore. If I try to use the search I can't find the subsettings like "Carrier" or "Access point names".
I'd like to avoid to do an hard reset, also because I suspect I might happen again.
I have the same problem
mayankgpt92 said:
I have the same problem
Click to expand...
Click to collapse
In the end, I had to do a hard reset. Now it's working fine.
This is fixed in the soon to be released B383. I experienced it twice but most recently refused to do a hard reset AGAIN unless i absolutely needed to get into Mobile network settings (so was still crashing)
Just updated to B383 without hard reset and it's fixed.
it just hapened again
after a hardreset which caused lots of configurations to be redone as the backup does not correctly store all the details, settings and rights... it worked for almost 2 month, then, the phone crashed while editing a photo, the photo was gone and so were many settings, 12vs24h clock, screen brightness, screen rotation, battery level in % etc
all this could be reconfigured but the "network settings does not open" problem reappeared. this is really a pain, the phone was working without trouble all the time with Android6 but with 7, this is a nighmare.
Btw the hardreset killed my SD card, which was encrypted. some time after the hardreset, it suddenly asked for the sdcard password and it did not accept my password anymore!? The only possible fix was to use an new SD...I will never encrypt it again.
Were did you get this B383 version from Esist? my phone does not find this update yet?
echo during call
I've P9 with single sim,
the other person hears himself back, (echo) during phone call. On my end its fine.
its not network issue, as I have checked with two different network SIM cards.
any help ? :crying:
I had this on b391. Factory reset resolved.
For the mobile network problem, you don't need to factory reset actually. just change the language of the device and you can access the mobile network menu again (in another language ofcourse).
Omg..this actually works for me..I had problems first with access to wf after to setting and I realize I can turn it on from the dropdown menu ,at the end I was not able to do it even that way.I restarted phone,I opened settings,changed language-and,it works!thanks..
Wow, this was really bugging me and the temporary language switch to French worked . Thanks guys!
I have the same problem with my Honor 8 unable to access mobile data to enable data roaming. Changed the language to French then Spanish and was able to connect without problem, changed back to English and unable to access. Honor helpline ( were brilliant excellent communication prompt response to my messages) after suggesting a couple of fixes has now suggested a hard reset and revert to factory settings. Having read various threads I'm not convinced this will work. Honor must be aware of this problem and I would have thought offered a fix. I think it's a software glitch. I'll try the hard reset and keep you posted.
God bless you guys, had this silly issue while I was trying to get data abroad, and doing another hard-reset was a no-go.
I am NEVER EVER buying anything from Huawei again. Got a Honor 6x one year ago that has only worked nicely for the first month... then tons of issues (slowdowns, crashes, etc.).
Hardware is good, while the software sucks.
Thank you! thank you! 100 times! I switched to Russian - and finally got this hell menu!!! when I change back to the English - I again can't get it. But anyway - at least now I know how I can turn on the roaming!
This language change solution worked in Honor 6x too. Somehow my volte settings were disabled for jio and i couldn't make or receive calls. But changed language to Hindi and then the mobile network opened and i could change the setting. But why is this happening.

Sony SOG01 Simlock Or...(please read the thread)

Hi all. I hope someone can help me with my phone.
I have this phone and I have problems with it. The phone was bought from another person, not in a store.
It does not connect to the mobile network and cannot connect to the mobile internet.
It is fully operational, all functions work (except for the sim card), the phone connects to wifi and connects to the Internet. When connected to a computer, it is also completely determined.
You ask, "So what's the problem, take it to repair, they will replace the SIM card module and everything will be fine"
The problem is this. The SIM card is fully defined in the phone. When installing a sim card, a reboot is triggered, the operator is determined in the settings menu (I am from Russia, therefore my operator TELE2, the sim card was bought specifically in order to exclude the old generation of sim cards and also a possible simlock to my other operator), but when you click on the sim card menu, calls and SMS the buttons are grayed out with the caption "temporarily unavailable" (if necessary for understanding, I will change the language of the phone and provide all screenshots of the system) and they cannot be clicked.
Also, in the engineering menu, in the simlock button, opposite the Network subset inscription, there is the number 5 and it is marked with the letter X. This means, as far as I know, that there is a lock on a specific operator. But after a hard reset, the phone does not ask for any codes to enter.
This is my question, how can this be fixed?
Will flashing the phone to global rom help?
I gave the phone to a service center (not a Sony branded center, we don’t have one in our city), they told me that software setup was needed, but there was only a chance to restore the phone.
Maybe I need root access and find some file in my phone?
Please help me.
P.S. I don't have the best English, so sometimes I can't understand you, please don't get mad at me)
P.S.S. I created this topic in the questions section. I'm sorry if I had to go to the firmware section
Android 12 ,58.2.C.5.2

Categories

Resources