No display when receiving phone calls - OnePlus 3T Questions & Answers

Hi - I am sure that I shot myself in the foot here somehow.
I have a problem where I don't get any sort of display now when receiving a phone call. The phone rings, but the display stays black, Even if I unlock the phone, there isn't the standard "Slide to Answer" phone call display.
Can someone help me isolate what I changed? I was trying to block an annoying (and totally useless) green caller id pop-up box that kept appearing. I guess I was too successful in the blocking.
Thanks,
¿GJ?

¿GotJazz? said:
Hi - I am sure that I shot myself in the foot here somehow.
I have a problem where I don't get any sort of display now when receiving a phone call. The phone rings, but the display stays black, Even if I unlock the phone, there isn't the standard "Slide to Answer" phone call display.
Can someone help me isolate what I changed? I was trying to block an annoying (and totally useless) green caller id pop-up box that kept appearing. I guess I was too successful in the blocking.
Thanks,
¿GJ?
Click to expand...
Click to collapse
Have you rooted your phone and tried installing any dialer? This issue can occur if your call ui app is corrupted when trying to flash Google Dialer or some other dialer app or other customisations like enabling recording.

Either that or a screen protection that's tricking the phone near sensor into believing it's still near the ear.

Dirty flash your rom to cover any apps that is creating the issue.
Unleashed by ONEPLUS 3T rooted

Related

Phone ring but incoming call screen doesn't show

I have a XT1095 PE L5.1 latest, everything was fine and suddenly the problem started, when receiving a call phone ring but screen stayed at standby no incoming call shown, I approach my hand to the phone, slide down the lock but also no incoming call screen is shown only the home screen, when I click the phone icon it gives me a white screen with three choices, one of them is return to call in progress only then I can see the incoming call to respond.
I need help, Thanks
kkhadr said:
I have a XT1095 PE L5.1 latest, everything was fine and suddenly the problem started, when receiving a call phone ring but screen stayed at standby no incoming call shown, I approach my hand to the phone, slide down the lock but also no incoming call screen is shown only the home screen, when I click the phone icon it gives me a white screen with three choices, one of them is return to call in progress only then I can see the incoming call to respond.
I need help, Thanks
Click to expand...
Click to collapse
Haven't got a solution, but just wanted to say this problem isn't specific to the Moto X; my sister's G3 once had this same problem. Fixed it with a factory reset. So, whatever is wrong, it's the Android or Google Settings. Maybe try disabling "OK Google everywhere" if that's on (shouldn't be if Moto Voice is on).
AB__CD said:
Haven't got a solution, but just wanted to say this problem isn't specific to the Moto X; my sister's G3 once had this same problem. Fixed it with a factory reset. So, whatever is wrong, it's the Android or Google Settings. Maybe try disabling "OK Google everywhere" if that's on (shouldn't be if Moto Voice is on).[/QU
I know a factory reset will solve the problem but I was trying not to do it, anyway it looks inevitable.
Thanks a lot.
Click to expand...
Click to collapse
^ I think this will solve your problem
Click and hold Phone app >> App info >> Draw over other Apps "YES"
:good:
Solved
kkhadr said:
I have a XT1095 PE L5.1 latest, everything was fine and suddenly the problem started, when receiving a call phone ring but screen stayed at standby no incoming call shown, I approach my hand to the phone, slide down the lock but also no incoming call screen is shown only the home screen, when I click the phone icon it gives me a white screen with three choices, one of them is return to call in progress only then I can see the incoming call to respond.
I need help, Thanks
Click to expand...
Click to collapse
I have the same problem and it solved some minutes ago. It is because of "notification of phone app" that was blocked by some unknown reason.
U can change it in settings > apps > on the menu select "show system apps" > phone > notification.
Hope work for you too.
Thanks
[Solved] Phone ring but incoming call screen doesn't show
kkhadr said:
I have a XT1095 PE L5.1 latest, everything was fine and suddenly the problem started, when receiving a call phone ring but screen stayed at standby no incoming call shown, I approach my hand to the phone, slide down the lock but also no incoming call screen is shown only the home screen, when I click the phone icon it gives me a white screen with three choices, one of them is return to call in progress only then I can see the incoming call to respond.
I need help, Thanks
Click to expand...
Click to collapse
I am not sure about LP 5.1 but I had the similar problem with my XT1092 N7.1, by exploring through the settings, I realised there was no default Phone App set on the phone.
You can solve this by simply going to Settings > Apps > Configure apps > Phone app > Set your default Phone app
I hope this helps.
Sr.hashemi said:
I have the same problem and it solved some minutes ago. It is because of "notification of phone app" that was blocked by some unknown reason.
U can change it in settings > apps > on the menu select "show system apps" > phone > notification.
Hope work for you too.
Thanks
Click to expand...
Click to collapse
Thanks! Mine was blocked because I installed a root Notification blocker and forgot to whitelist the "Phone" app.
6STARSFIX said:
^ I think this will solve your problem
Click and hold Phone app >> App info >> Draw over other Apps "YES"
:good:
Click to expand...
Click to collapse
Holy freakin ****e, that did the trick, man. Thanks

Multiple issues using Paranoid

I'm having quite a few issues with my ROM'd Z phone using Paranoid. I've recently updated to the latest version as soon as I was alerted.
1. The lock screen freezes, or rather becomes limited in responsiveness. I use the swipe up to unlock. When I swipe up, the clock/notifications just bounces and eventually the screen goes dark, then off. Sometimes I can reset using the power menu, but often the screen is totally unresponsive so I have to do a hard reset. On occasion I have to reset multiple times consecutively because it locks up immediately after boot... until its finally usable again. https://drive.google.com/open?id=0B7OGcalUJSgHblZob2Q2eHNkLU0
2. The phone gets hot in my pocket. When I notice this, often it has unlocked, turned on GPS, turned on the LED, taken photos and opened apps, or a combination of things. Sometimes even made a phone call, either to a contact or a recent from the log.
3. Recently I noticed it randomly ghost selecting right in front of me. I was unable to unlock and had to hard reset the phone.https://drive.google.com/open?id=0B7OGcalUJSgHVmJhQ0FOUDdLQkE
4. I am not getting SMS alerts from Optus 321 telling me I have messages from when the phone was off, or out of service range. Often I won't know till I randomly check days later, or when I miss a call (while on another call or in service range) and they leave a message.
5. Sound drops in and out from the other party. They can always hear me. Randomly, on some calls. I can have 3 good conversations, then the next I have to call back multiple times before I get enough up time.
5a. When I'm making a call, I may not even hear the outgoing ringing tone.
6. On any new call, the the volume on my Bluetooth headset is usually down about half way. I click the Vol+ and it immediately jumps to full, the volume bar already being at full.
7. When it rings, it often takes a second or more (after the ring tone has started) for the screen to turn on.
On suggestion by a friend, I disabled a lot of notifications, but the lock screen still won't unlock even when the only thing showing is the clock.
I guess there is problems with the the phone hardware, the ROM or incompatibilities with it and an APP.
Is there some diagnostics, or an app that I can run that will log what is going on and I can have someone look at those logs for me?
You should ask in Paranoid Support Thread
http://forum.xda-developers.com/xperia-zl/orig-development/rom-paranoid-android-5-t2992023
Thankyou. I could not find it.
edit: That thread is closed. There is a link at the end for a 'new home', but that thread is under Xperia ZL. Is the ZL considered the same phone?
I'm really sorry.
i gave you a wrong link. Shame on me.
http://forum.xda-developers.com/xperia-z/orig-development/rom-paranoid-android-5-t2976930
This is for yuga/c6603/"Xperia Z"

Black screen when unlocking phone and get an incoming call

Hi mates,
i have a really frustrating problem with my HTC M7.
Earlier i couldn't to get my phone to stock but I did it finally - main reason was that i couldn't to login in google accout.
But, when I finally did it I updated it to newest software (Lolipop).
Then i realized I can't sometimes unlock my phone when there is any lockscreen security turned on -just blockade, pattern, PIN, etc. The screen is just still black, the return and home buttons are working (i can see screen light which should to highlight the screen, but there is no image).
The same situation is with incoming call. When phone is locked i hear the ringtone, vibe is working but no screen image.
This situation also appears on ViperOne, InsertCoin ROMs (Lolipop versions) and I'am thinking that is a problem with working on Lolipop.
I don't have my phone now, thats is why there is no "fastboot getvar all" command result attached, but it will be.
Did anyone has the same problem? Is this coused by wrong kernel maybe?
PS: Screen when is black is still active - if i luckily tap on ANSWER or EMERGENCY CALL phone wake up's.

Screen stops responding during call

I've had this problem with 2 different roms now (PureNexus, Chroma) on a few kernels (stock, ElementalX) so I'm not sure whats causing it but I need a fix. In a call, many times the screen just stops responding. Sometimes I can turn the screen on/off using power button and its fixed. Other times nothing works and I have to do a hard reboot by holding down power key since nothing else works on screen.
This is on latest version of the rom/kernels. Any ideas?
When you say its stops responding, do you mean it goes dark and nothing displays on screen? Or that its on with everything displaying but tapping it does nothing?
Only when in contact with ears?
akholicc said:
When you say its stops responding, do you mean it goes dark and nothing displays on screen? Or that its on with everything displaying but tapping it does nothing?
Click to expand...
Click to collapse
Its on, touch doesn't do anything. The phone is working since volume keys bring up the UI but you can't do anything. Also proximity sensor works, it turns on/off as I bring near ear. I don't have a screen protector.
ECrispy said:
Its on, touch doesn't do anything. The phone is working since volume keys bring up the UI but you can't do anything. Also proximity sensor works, it turns on/off as I bring near ear. I don't have a screen protector.
Click to expand...
Click to collapse
I'm having a similar issue from the last month.. I'm on DP5
when i get a call most times the screen is off.
To answer the call i've to put on the screen, unlock the phone and then go to the heads up notification and choose answer there..
waiting for nougat final hoping it'll fix this.
Tried fiddling around with notifications importance setting.. it helped a little but then there was the annoying heads up showing along with the regular incoming call screen.
Sometimes (very rarely, has happened twice) the screen just remains black and will only work normally after a reboot.
Anybody have any suggestions?
I was having similar issues, also on the Developer Preview and I ended up noticing that the phone app was blocked from showing any notifications despite the fact that I never set it that way. I would hear the call ringing but would never see the screen to answer. Just changed that setting and everything was back to normal. Perhaps something is causing the phone app to fail to show notifications for you as well.

Latest T-Mobile Update

Some of y'all have probably gotten the latest update, that includes the Dec security patch, camera improvement and more importantly that new spam-screening stuff. Well, I've gotten 5 spam calls today, after not having one for days, and when the caller hangs up (after hearing nothing but silence from me) the screen locks up. But just the call phone app/call screen.
I can hit the home button and return to my home screen just find, close and reopen the phone app just fine, but that hangup freeze is kind of annoying. Reason being because after every spam call ends you know about that "block number" option that appears right after the call ends? I can't get to it because of this bug. I tried taking a screen shot but it wouldn't let me because the screen freezes.
It's not a big deal, just a minor inconvenience but I wanted to know if any other T-Mobile user with the latest OTA has experienced the same thing.
I'm on Verizon and have a similar problem. It's a major pita. Anytime I get a call my phone freezes up. I can't unlock it for at least a few tries, once unlocked all I've got is a frozen black screen with a missed call notification and an ongoing incoming call notification at the same time. Neither can be dismissed or cleared. It does show me the options to but they don't work when pressed. Average lockup of my phone is upwards of 5 minutes. If I miss a call no matter how long ago it came in I've got the same issue unlocking and it always displays the missed call and appears that the call is either active or incoming. Basically can't use the phone as a phone. Texts work fine however.

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