Gallery Scrolling Bug [SOLVED] - Samsung Galaxy Note 8 Questions and Answers

Well Read the orig. Post for the back store and at bottom ive included the user who supplied the right awnser and resolved the issue;
Im kinda disappointed in the note 8's stock gallery and really just fed up with the lack of options here to get it working correctly.'
I was just going to keep my issue to myself until i check reviews under the Gallery app via Samsung and seen that its not just me effected by this annoying as H3LL scrolling bug.
Anyone who has a good amount of pictures should be able to re-create the bug themselves.
Pretty much in a nut shell if you open a ALBUM and slowly scroll down the entire screen shakes violently like its having a seizure.
I contacted the other Dev i work with and he wasn't able to duplicate but also doesn't have nearly as many photos on his device as I do.
This really just ruins the gallery for me personally whenever I try to show someone a beautiful photo this device takes and it just represents the entire phone like crap IMO. Let me know if you guys have the same issue and your thoughts behind this one,
and i'm sorry to anyone who finds the bug and annoys the h3ll out of them as well. I guess sometimes ignorance is bliss.
***************Solution*******************
Awnser: Provided by
Originally Posted by*@djlee0314*
Do you have Bixby Button Remapper installed (or similar app)? I saw in another forum a user had this same issue and turned out that app was the culprit.
**
As well as another source I don't have from another forum/post
**
The remapping apps like Bixby remapper are causing the overlay issue with gallery for whatever reason. I feel a little bit silly now but atleast there is a response. Thank you everyone this made my day a ton better not having to deal with the darn shuttering gallery!

To point out you ususally have to be scrolling near the top half of the screen to cause it but it's done it to me at all locations on the screen randomly. Just slowly drag up (to scroll down through your photos inside a album) and near the top it will start to shutter heavily and if you stop scrolling and just leave finger on screen it just shakes like a earthquake.. ughh.. contacting Samsung today for a resolution time frame here. Just super annoyed at this point.
And yes I fully wiped my device and restored with the stock Odin img as well to fully verify it wasn't a app or defect in the Initial install.

I have seen it on youtube, I have more than 30 albums with up to 900 pictures each on SD card and so far I have not been able to reproduce it and I tried for good few min. Actually it is surprisingly smooth and extremely fast considering it is reading from 256 GB Samsung Evo SD card.

I cannot reproduce this bug. Glad I don't have it.
Sent from my SM-N950U using Tapatalk

Team DevDigitel said:
Well,
Im kinda disappointed in the note 8's stock gallery and really just fed up with the lack of options here to get it working correctly.'
I was just going to keep my issue to myself until i check reviews under the Gallery app via Samsung and seen that its not just me effected by this annoying as H3LL scrolling bug.
Anyone who has a good amount of pictures should be able to re-create the bug themselves.
Pretty much in a nut shell if you open a ALBUM and slowly scroll down the entire screen shakes violently like its having a seizure.
I contacted the other Dev i work with and he wasn't able to duplicate but also doesn't have nearly as many photos on his device as I do.
This really just ruins the gallery for me personally whenever I try to show someone a beautiful photo this device takes and it just represents the entire phone like crap IMO. Let me know if you guys have the same issue and your thoughts behind this one,
and i'm sorry to anyone who finds the bug and annoys the h3ll out of them as well. I guess sometimes ignorance is bliss.
Click to expand...
Click to collapse
Are your pics on internal memory or an sd card?

And videos? 8 can scroll throught over 1000 photo without seeing anything but pop in loads

xxx42069 said:
Are your pics on internal memory or an sd card?
Click to expand...
Click to collapse
On a class 10 64gb Samsung sd card
Both photos and videos. About 2500 files in my camera album.
Zooming in or out the gallery view makes no change

Team DevDigitel said:
On a class 10 64gb Samsung sd card
Both photos and videos. About 2500 files in my camera album.
Zooming in or out the gallery view makes no change
Click to expand...
Click to collapse
Interesting. I would try moving them to internal memory and see if the problem persists. That might narrow it down a bit as to whether it's a problem with your device or the sd card.

Do you have Bixby Button Remapper installed (or similar app)? I saw in another forum a user had this same issue and turned out that app was the culprit.

djlee0314 said:
Do you have Bixby Button Remapper installed (or similar app)? I saw in another forum a user had this same issue and turned out that app was the culprit.
Click to expand...
Click to collapse
You sir.. I love you haha
Little shhhh.. it seems like that has done the trick.. darn it.
I'm gonna test some more.. looks like bbr is gonna have to stay gone. Great catch man. I will move your awnser to the op and change the info to direct towards this as well to help others!
So glad its simple as this... I tested without apps and it worked fine but once I let smart switch restore and my gallery app updated it came back. I guess I should have done more testing!

Team DevDigitel said:
You sir.. I love you haha
Little shhhh.. it seems like that has done the trick.. darn it.
I'm gonna test some more.. looks like bbr is gonna have to stay gone. Great catch man. I will move your awnser to the op and change the info to direct towards this as well to help others!
So glad its simple as this... I tested without apps and it worked fine but once I let smart switch restore and my gallery app updated it came back. I guess I should have done more testing!
Click to expand...
Click to collapse
Haha! Glad I could help and that was the simple fix. As you can tell I'm more of a lurker here in the forums but glad my first post actually helped!

djlee0314 said:
Haha! Glad I could help and that was the simple fix. As you can tell I'm more of a lurker here in the forums but glad my first post actually helped!
Click to expand...
Click to collapse
i would def agree. Glad you took the time to supply the much appreciated answer. I've also added this info to Samsung site to help other users.
sadly Samsung probably knows its there and intended it to be there to make you not re-map the button. Grr.. they should allow remapping to whatever app you wish!

Weird. I don't have this issue, have bxactions installed, have >26xx images on my SD card.

I had the bug, Samsung 256 GB sdcard and over 5,000 pics and videos. I did have a Bixby remap installed...uninstalled the app, reset cache on the gallery, no issues so far. the stutter would accur no matter my scrolling location. I will further test to see if the stutter comes back

Interesting. There was another thread unrelated to this but was causing lag and stutter issues. The culprit: a bixby remapper app.
Perhaps once Sammy releases an OTA (since the official device release date is near) this may fine a lot of little bugs (for example, some are having issues posting videos to instagram)...

djlee0314 said:
Do you have Bixby Button Remapper installed (or similar app)? I saw in another forum a user had this same issue and turned out that app was the culprit.
Click to expand...
Click to collapse
omfg THANK you. I thought I was the only one going through this as I haven't been able to find anyone else experiencing this until today. And then I nearly ordered a warranty replacement when I read the top post and saw that no one else was able to recreate the bug. It's a good thing I kept scrolling through and reading more comments. If I had done a warranty exchange, I would have just kept experiencing the same issue, never knowing that it was the Bixby Remapper causing the issue

My sd card will arrive in a few days, so all internal. I didn't have a lot of pictures (below 500). One of the first things I did was to install Bixby Remapper, so from my point of few, the bug there from the beginning. Removed it, seems to be working normally. Bought my Note8 from T-Mobile Austria.
Thank you for the solution.

Whew i was wondering what was up & was waiting to the next update in hope that it would be fixed. I never knew until i read hear that it was down to Button remapping.....:good: thanks for making this post (Very annoying issue resolved) helpful indeed....:good:

Related

Defective touchscreen?

Does anyoe else's tab do this
When I scroll in a webpage or app, and I stop scrolling but still have my finger pressed on the screen, the screen starts to shake a little until I move my finger again, is it just my tab or is it a common thing?
Sent from my SCH-I800 using XDA App
the only thing i can suggest is that you are slightly moving your finger, its sensitive so might look like its shaking?
kenfly said:
Does anyoe else's tab do this
When I scroll in a webpage or app, and I stop scrolling but still have my finger pressed on the screen, the screen starts to shake a little until I move my finger again, is it just my tab or is it a common thing?
Sent from my SCH-I800 using XDA App
Click to expand...
Click to collapse
Mine does that too. I wouldn't be too worried about it since it only happens in the web browser for me.
Sent from my AT&T Galaxy Tab using XDA App
its not defective, its cause your holding your finger on it, especially in a web browser if your zoomed in a page and scroll it might happen.
its just your finger moving a tad bit that the tab senses. Also it might be catching two touch responses from your finger, not the tabs fault. Its the way you use it really.
Dont worry. The tabs touch response is pretty sensitive, which is VERY good thing trust me. Its better to be responsive then crappy on a touch tablet.
Sorry, but yes, it is a problem
I'll respectfully disagree. I have the same issue in my galaxy tab, and I've tried several others, this behavior is found in just a few.
I've made a video and a drawing test to illustrate it. I've put them in a page in a domain that I own.
(XDA still doesn't allo me to paste a link, but the address is fgfaria.com )
I've tried an app called touchscreen booster, which appeared to be appropriate from its description, but didn't notice any difference.
But there is a very intriguing point. It doesn't look like it's a hardware problem. I have installed touch test app, and with that the touch is perfect, no shaking. Also, specifically in youtube app, when scrolling the list of videos, it doesn't happen.
I need to find out why it happens pretty much everywhere, but not on youtube app and touch test apps.
Just to make it even more complex: as you'll see in the picture in the url above, towards to the right edge of the screen the problem is much lighter or doesn't happen.
If someone can help, that would be hugely appreciated!
Thanks,
Fabio
I'm getting this problem too. I get TERRIBLE shakiness when i hold finger input especially in google maps.
I highly doubt it's a hardware issue because this only started happening to me ever since i installed the italian gingerbread rom.
This this GB rom giving anyone else the same issue?
Same problem here
I am also having the same problem, installed an application called "Touchscreen Booster" but no avail.
Strange thing is that the problem seems to not happen on Youtube application.
I also have GB 2.3.3, in my case, the overcome room 2.0.0
One possible solution
Did you guys check the url I've sent? (fgfaria.com)?
Is your problem just like mine? In my case, I had the problem since Froyo 2.2, and still have it (the same way, no change) after an update to 2.2.1.
My GT is not rooted, and I'm waiting for gingerbread to be made available through Kies in Brazil to proceed with the update.
Another interesting thing is that most touch test apps behave normally (no shakiness).
Possible good news: I've found an app in the Market called "ILITEK Touch Utility".
Unfortunately I couldn't use it in my GT as it appears to require the device to be rooted. But it has several features from calibration to screen software reset. Hopefully this may help, specially as it seems to be a software issue.
Let me know if this works for you.
Regards,
Fabio
mine does EXACTLY the same thing as per your website.
the app does not seem to fix anything...
sigh...
at least good to know someone else is experiencing the same problem.
The problem is app specific
Hi all,
In addition to touch test apps and youtube app, there are some other apps that don't present the problem. One specific interesting case is the one of the HelloListView tutorial presented in Android Developers website.
I've followed the tutorial, and created this illustrative app that just creates a list and allows you to scroll up and down. This specific app doesn't present the problem we've been discussing. I've made it available for download as apk file in the end of that same testing page (fgfaria.com)
That application being so simple and not presenting the problem, and the other apps that also don't present it, makes me think that the problem may appear when some specific library gets included in an app. Possibly something related to hardware acceleration, for example (just guessing, no specific reasons to believe that).
If only we could isolate the cause of the problem, we could notify Google and/or Samsung and influence a new patch release.
This is as far as I have gone so far. Ideas, reactions?
Regards,
Fabio
Or the libraries being used in this tutorial include some kind of filter not used in problematic apps...
I posted about the same problem here:
http://forum.xda-developers.com/showthread.php?t=1096698
I've included pics from my tests. Notice how before I installed the custom rom, the lines were perfectly smooth. This definitely has something to do with the software. We need to have one of the rom devs look at this and find out what might be the cause.
grukko said:
I posted about the same problem here:
http://forum.xda-developers.com/showthread.php?t=1096698
I've included pics from my tests. Notice how before I installed the custom rom, the lines were perfectly smooth. This definitely has something to do with the software. We need to have one of the rom devs look at this and find out what might be the cause.
Click to expand...
Click to collapse
hi grukko, thanks for your comment!
To me, the most intriguing part is that the behavior happens in some apps, and not in other. I have done a very similar test, which I've published in the address http://fgfaria.com
As you see in the thread, the problem doesn't happen in youtube app, and screen touch test apps and in the list tutorial app I've created following instructions in Android Developers website.
Can you check if your problem is the same checking if youtube doesn't "shake"?
Thanks!
Fabio
fgfaria said:
hi grukko, thanks for your comment!
To me, the most intriguing part is that the behavior happens in some apps, and not in other. I have done a very similar test, which I've published in the address http://fgfaria.com
As you see in the thread, the problem doesn't happen in youtube app, and screen touch test apps and in the list tutorial app I've created following instructions in Android Developers website.
Can you check if your problem is the same checking if youtube doesn't "shake"?
Thanks!
Fabio
Click to expand...
Click to collapse
Your test results look similar to mine. I just tried youtube and it does not shake.
New discovery:
It may be a hardware problem (at least in my case). A friend, in another forum noticed that the jittering only happens in screens with a light background, specially white.
This can be quickly tested, by opening a web page that has a white and a black part. Zooming in the white part (so that all background you see is white) and keeping the finger still, the screen starts shaking. If you move to the black part, zoom and keep you finger still, no shake at all.
Regards,
Fabio
Anyone? There is a solution for Galaxy S (forum.xda-developers.com/showthread.php?t=844216&page=3#). There must be a solution for Galaxy Tab 7 too...
Touch screen issues
Count me as another member of the shaky touch screen club! Anyone found a resolution yet?
No luck yet. Official upgrade to Gingerbread is not yet available in Brazil. I'm waiting for this upgrade to check if things get better, but I'm not so optmistic, as I've seen reports from many people to whom the problem actually started after the upgrade. Does anyone know if the problem has already been officially reported to Samsung?
Nope. Not mine, the tab working flawlessly
Sent from my GT-P1000 using XDA App
i have the same annoying issue on my GT P1000 with gingerbread 2.3.3 Kernel: 2.6.35.7
i also have the vibration on Youtube app and any black background slightly.

[Q] Recent apps list bug

I've noticed that quite often some apps fail to appear on my recent apps list (the one that appears when you long press the home button). For example I am running Opera Mobile, I long press home, I switch to another app for a few seconds to look at something, then I long press home again but Open Mobile is missing form the list! This can be fixed by immediately pressing back to close the recent apps list and then reopening it by long pressing home. The second time all apps are properly there.
This problem is not limited to S3 mini. A friend running 4.1 on some other Samsung phone (the one with the curved screen, I don't remember the model) also encounters this problem.
Anyone else here affected? I see no references to this problem on the web. Any way to solve this? Or perhaps any news about s3 getting 4.2 hopefully fixing this?
It's quite annoying considering it happens a few times per day to me.
Tritonio_GR said:
I've noticed that quite often some apps fail to appear on my recent apps list (the one that appears when you long press the home button). For example I am running Opera Mobile, I long press home, I switch to another app for a few seconds to look at something, then I long press home again but Open Mobile is missing form the list! This can be fixed by immediately pressing back to close the recent apps list and then reopening it by long pressing home. The second time all apps are properly there.
This problem is not limited to S3 mini. A friend running 4.1 on some other Samsung phone (the one with the curved screen, I don't remember the model) also encounters this problem.
Anyone else here affected? I see no references to this problem on the web. Any way to solve this? Or perhaps any news about s3 getting 4.2 hopefully fixing this?
It's quite annoying considering it happens a few times per day to me.
Click to expand...
Click to collapse
Never happened...maybe it's related to the specific app (in your case Opera Mobile). It also happens with other apps?
dariofreud said:
Never happened...maybe it's related to the specific app (in your case Opera Mobile). It also happens with other apps?
Click to expand...
Click to collapse
I'm pretty sure it happens with many apps. I'll keep a closer eye on it and if it only happens with Opera I'll reply again. But I'm pretty sure I would have noticed if only Opera was causing it.
Tritonio_GR said:
I'm pretty sure it happens with many apps. I'll keep a closer eye on it and if it only happens with Opera I'll reply again. But I'm pretty sure I would have noticed if only Opera was causing it.
Click to expand...
Click to collapse
Ok let know if it's only opera or some else. Just to give a feedback i'll download and see if it also happens to me.
So i'll let you know in a while
---------- Post added at 04:03 PM ---------- Previous post was at 03:54 PM ----------
dariofreud said:
Ok let know if it's only opera or some else. Just to give a feedback i'll download and see if it also happens to me.
So i'll let you know in a while
Click to expand...
Click to collapse
Nope, for me it remains. Tried to switch and remain on another app, spending some time on it but opera remains in memory as usual...
Don't know what to say, maybe some process in the rom..
Do you have root privileges? Maybe you can try some mod rom if you want...
Hope someone else can give you more help, good luck :good:
You're not the only one experiencing this problem It happens every time you switch to another app for few seconds (5-6). I guess this happens because the SystemUI process doesn't have enough time to refresh the index of the apps running in background and generate new thumbnails for them ^^
dariolob said:
You're not the only one experiencing this problem It happens every time you switch to another app for few seconds (5-6). I guess this happens because the SystemUI process doesn't have enough time to refresh the index of the apps running in background and generate new thumbnails for them ^^
Click to expand...
Click to collapse
That's exactly my, wild, guess. Not enough time to generate a thumbnail or something. So it's an android bug and there's nothing to do about it? And why all the lack of information on this bug on the internet?
Hmm
Tritonio_GR said:
That's exactly my, wild, guess. Not enough time to generate a thumbnail or something. So it's an android bug and there's nothing to do about it? And why all the lack of information on this bug on the internet?
Click to expand...
Click to collapse
Over a year later and I run into this problem on an S4 running 4.4.2. This thread is literally the only info I can find on this problem. Such a pain, I rely on the recent apps list a lot and half the time either the list order does not update, or an app I last opened or two is missing. Did you manage to resolve this?
This bugs the crap out of me. Google is so lazy and they never fix stuff they just let it go on forever and ever

[Q] camera/gallery app problem

hi guys
all stock/ android 4.4.2
when I try take picture its all good, but when switch to video recording phone freeze.
black screen, when push home it goes to home screen and i can hear this anoying bip sound of video recording but im already in home screen
when i go into ( i use only standard) gallery app it freeze as well, when back to live it show no thunbnail of pics and vid.
I did hard reset - no change , i feel like entire unit is less responsive/slower. can not pin point that but moving around menus seems laggy
anybody has any clue ? ive found guy with similar problem on some other forum but there was no answer to him. he changet roms or emui nothing helped
thank God for google transistator
other than that its look as all works, apps,games, basic phone functionality
Problem solved!
at first i tought its SD card b/c music was gone, some videos ect. and when i took sd card out phone worked almost ok. almost because it still had lag here and there in menus and lagging did not happen before.
I found solution by instaling B609 EMUI 3.0
all is ok now
i want to warn everybody about use CCleaner with caution!
it all started with "clean" intentions
i just wanted to make phone faster and i practically turned it into a useless brick
god bless google transistator
Why use ccleaner or clean master in your phone?They simply generate problems,and consuming memory.
We have a built in app that does the same thing .Phone manager.Try it.
Bill33bill said:
Why use ccleaner or clean master in your phone?They simply generate problems,and consuming memory.
We have a built in app that does the same thing .Phone manager.Try it.
Click to expand...
Click to collapse
we had it in my company pc workstations preinstalled by IT depart. and i use it t home. i tought it will do its job on android :/
so wrong I was ...
thak god for google transistator
Can someone upload camera apk please
maciek668669 said:
hi guys
all stock/ android 4.4.2
when I try take picture its all good, but when switch to video recording phone freeze.
black screen, when push home it goes to home screen and i can hear this anoying bip sound of video recording but im already in home screen
when i go into ( i use only standard) gallery app it freeze as well, when back to live it show no thunbnail of pics and vid.
I did hard reset - no change , i feel like entire unit is less responsive/slower. can not pin point that but moving around menus seems laggy
anybody has any clue ? ive found guy with similar problem on some other forum but there was no answer to him. he changet roms or emui nothing helped
thank God for google transistator
other than that its look as all works, apps,games, basic phone functionality
Problem solved!
at first i tought its SD card b/c music was gone, some videos ect. and when i took sd card out phone worked almost ok. almost because it still had lag here and there in menus and lagging did not happen before.
I found solution by instaling B609 EMUI 3.0
all is ok now
i want to warn everybody about use CCleaner with caution!
it all started with "clean" intentions
i just wanted to make phone faster and i practically turned it into a useless brick
god bless google transistator
Click to expand...
Click to collapse
Hi I am facing this problem, my phone is updated to B619 EMUI 3.0.
No my old pics are also showing as no thumbnail.
Please help

gallery app scroll stutter and erratic scrolling

Hi all,
Is anyone else having issues with the stock gallery app where when you try scroll through your camera roll or list of images, it becomes very erratic and stuttery? It's most noticeable to me when I try multi selecting images and scroll through to select more images.
Have updated to the latest version of the gallery app too.
Cheers.
Huey85 said:
Hi all,
Is anyone else having issues with the stock gallery app where when you try scroll through your camera roll or list of images, it becomes very erratic and stuttery? It's most noticeable to me when I try multi selecting images and scroll through to select more images.
Have updated to the latest version of the gallery app too.
Cheers.
Click to expand...
Click to collapse
No issue here, not even with multi selecting and scrolling.
Sent from my Galaxy Note8 using XDA Labs
Nope. Scrolling in Gallery and Photos is silky smooth for me.
Try giving your screen a clean. I know that sounds stupidly simple but I've found that has worked on my Note 3 in the past.
I'm wondering whether it's my screen protector causing the issue. I don't think it is though because it's only happening in Gallery.
Some others are facing the same issue and some others aren't. Weird.
Yeah, it's weird that it's only happening in the Gallery app. Maybe clear the cache for Gallery.
thanks mate, i already tried that. I've narrowed it down further too. When scrolling through PICTURES tab, it works fine, but if I try scrolling through ALBUMS that's where it starts to have issues with scrolling.
I answered this in another thread. If you have Bixby Remapper installed that's your culprit. Hope that's the case as it's an easy fix
djlee0314 said:
I answered this in another thread. If you have Bixby Remapper installed that's your culprit. Hope that's the case as it's an easy fix
Click to expand...
Click to collapse
LEGEND! that was it! Thanks for that. Back to working smooth as butter.
Huey85 said:
LEGEND! that was it! Thanks for that. Back to working smooth as butter.
Click to expand...
Click to collapse
No problem! Glad I could help
djlee0314 said:
No problem! Glad I could help
Click to expand...
Click to collapse
Helped me too! It was driving me insane. Removing Bixby remapper fixed my gallery stutter issues. Thank you!! I registered just to post this. You fixed a major annoyance for me.
Samsung- Stop forcing crap down our throats. I don't want bixby, hell, I don't even need the physical key for it. You're pushing me into a pixel.

Gallery Scrolling Glitch

Hello,
I was wondering if anyone else has an issue with the Gallery glitching out when scrolling through the thumbnails? I've attached a video of the issue. During the first part, I am simply/ONLY trying to scroll down through the Gallery. Then I pause for a couple seconds, then use the right side slider to scroll down some. It still glitches out a little with the slider, but then I start trying to ONLY scroll up and the same issue happens as when trying to scroll down.
I've tried with/without a screen protector, charging/not, with the S Pen/without, case/no case, clearing the Gallery cache and phone cache. Then a combination of all of those. The problem always exists. I have no scrolling issues of any sort in any other app.
Any help or advice would be greatly appreciated. Thank you in advance.
https://1drv.ms/v/s!AsRTHnoZEYO8helZ74dD70rFLg9EKw
It's caused by bixby remapping program, search the forum, there is a thread about it.
Wow, I feel dumb. I guess I didn't use a correct search term or I just happened to overlook it. Uninstalled and it's working perfectly now. Thank you for your fast response and help.
wigglitz said:
Wow, I feel dumb. I guess I didn't use a correct search term or I just happened to overlook it. Uninstalled and it's working perfectly now. Thank you for your fast response and help.
Click to expand...
Click to collapse
I'm glad it's working, the only reason I ask you to search was because I didn't remember details. No big deal.

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