Database Develop

[Q] Chromecast update failing

Hi All,
Just picked up a chromecast however I'm having some initial issues with getting it working.
It connected fine to my Wifi network and then goes to update however the update stays on 0% or 1% until it eventually times out.
Is anyone able to provide information around how the updates work for this device? I'm in New Zealand so I'm curious if there's an issue with Google servers not accepting from my location or something.
If anyone could provide any information that would be great, if there's a better place for this post or if I should be easily able to find this (I did try to search everywhere I could) then I'm sorry.
Kind regards,
Kyo

Kyonz said:
Hi All,
Just picked up a chromecast however I'm having some initial issues with getting it working.
It connected fine to my Wifi network and then goes to update however the update stays on 0% or 1% until it eventually times out.
Is anyone able to provide information around how the updates work for this device? I'm in New Zealand so I'm curious if there's an issue with Google servers not accepting from my location or something.
If anyone could provide any information that would be great, if there's a better place for this post or if I should be easily able to find this (I did try to search everywhere I could) then I'm sorry.
Kind regards,
Kyo
Click to expand...
Click to collapse
Same here +1
would appreciate a reply or solution

Got my Chromecast a week ago. It was setup and working/casting without any problem but since yesterday, a message appeared about updating..."Your Chromecast deserves the best...." and the update screen is stuck at 0%. I have restarted routers, chromecast, reset and tried everything, but after setup it gores to update screen and stays at 0% for hours without any progress.
I am using it in Pakistan. Have tried to search online solutions but found nothing, though I have seen some other people having the same problem.
PLEASE HELP and ADVISE how to go about. I have already tried resetting and factory reset etc.

I just opened the box for chromecast today. The setup went fine. As soon as it was connected, it started the update. It gets to 100% and does nothing else. It just stays on that screen. Anyone else experiencing this?

+1 same issue here.Seems to be affecting Pakistani users.
Maybe because youtube is blocked in Pakistan.
Anyway to manually update device ?

So my chromecast started updating itself a day later, well I never saw it updating but it did. (didn't change anything so not sure why it wasn't working).
Good luck to those others who have the issue.

Any update on this? I'm having the same issue... purchased chromecast yesterday and never got it passed the update screen, remains on zero. Even after leaving on overnight!
Talked with Google last night at midnight, very cool support is open 24/7, but they were unable to help. the one thing they did mention is that the router should be within 20 feet of chromecast! Mine is easily double that, but everything else in the same location works fine; xbox, roku, LG G2, Nexus 7 and my Vizio DLNA and smart apps. I can stream on everything but the chromecast.
Is the chromecast really that weak?
Help?

loaded! said:
Any update on this? I'm having the same issue... purchased chromecast yesterday and never got it passed the update screen, remains on zero. Even after leaving on overnight!
Talked with Google last night at midnight, very cool support is open 24/7, but they were unable to help. the one thing they did mention is that the router should be within 20 feet of chromecast! Mine is easily double that, but everything else in the same location works fine; xbox, roku, LG G2, Nexus 7 and my Vizio DLNA and smart apps. I can stream on everything but the chromecast.
Is the chromecast really that weak?
Help?
Click to expand...
Click to collapse
Are you using the included extender? At times I'd lose network connection and was forced to use it.

wptski said:
Are you using the included extender? At times I'd lose network connection and was forced to use it.
Click to expand...
Click to collapse
Yes, I'm using the extender... I am also using the tv usb to power the chromecast. are there better results with the wall power plug?

loaded! said:
Yes, I'm using the extender... I am also using the tv usb to power the chromecast. are there better results with the wall power plug?
Click to expand...
Click to collapse
Don't think so.
Since your TV has DLNA, you should be able to stream using BubbleUPnP alone providing you also have WiFi on it as well.

Chromecast stuck on 0% updating
I fixed Chromecast stuck on 0% update by rebooting with little button THEN switching the cable box cable to HMI-2. Then plugging Chromecast cable into HMI-1 port on the TV and selecting HMI-1 setting. Chromecast started loading and rebooted itself about 3 times. With-in 6 or 7 minutes it was ready to CAST! Yay finally. It took my 4 hours to figure it out as there were no solutions on the internet blogs.

+1 this! Thank you so much!!

New Chromecast build 16041

My Chromecast just updated to build 16041. Anyone know what's new?
Looks like some people started getting this build a few days ago, but nobody has noticed anything significant: http://www.reddit.com/r/Chromecast/comments/1zswmd/chromecast_updated_to_build_16041/

No idea.
Here's a link for a Google forum beginning on March 4th where they're asking questions at the end as if new problems deserve entry level debugging questions. (What router do you have?)
https://productforums.google.com/forum/m/#!topic/chromecast/xXyNrzm-e8g/discussion
A posts saying a change log would be linked when available - but nothing there.
They used to put it here - http://googlechromereleases.blogspot.com/2013/12/chromecast-update.html
Then somewhere else for 15250, I can't search from the XDA app.
I got it tonight. Had to force quit Netflix at first, then had no problems after that.
No idea if anything else is working or broken for me yet.
Lots of complaints out there though.

EarlyMon said:
No idea.
Here's a link for a Google forum beginning on March 4th where they're asking questions at the end as if new problems deserve entry level debugging questions. (What router do you have?)
https://productforums.google.com/forum/m/#!topic/chromecast/xXyNrzm-e8g/discussion
A posts saying a change log would be linked when available - but nothing there.
They used to put it here - http://googlechromereleases.blogspot.com/2013/12/chromecast-update.html
Then somewhere else for 15250, I can't search from the XDA app.
I got it tonight. Had to force quit Netflix at first, then had no problems after that.
No idea if anything else is working or broken for me yet.
Lots of complaints out there though.
Click to expand...
Click to collapse
I think that with the release of GoogleCast Beta, which coincided with the 150XX Update that perhaps Google is in play mode with the device and OS and don't want to admit they may have screwed a few pooches!
I have seen the Googlecast crash behavior both with the Beta and Original and the Beta would not even work with Plexweb so I Uninstalled it.
I canceled Netflix so I can't test if that is truly broken.

I gave the new build a quick test with Netflix and Plex. Everything seems fine, no crashes.
I sometimes get the Chromecast failing to connect to Netflix successfully the first time it tries, but it always works the 2nd time, so I haven't bothered worrying about it.

DJames1 said:
I gave the new build a quick test with Netflix and Plex. Everything seems fine, no crashes.
I sometimes get the Chromecast failing to connect to Netflix successfully the first time it tries, but it always works the 2nd time, so I haven't bothered worrying about it.
Click to expand...
Click to collapse
I also expect to see things break for the first few days while an update rolls out.
Everything is so damn interconnected between multiple parties such as Google making a change, The App dev (Netflix, Plex Etc) having to support the changes to work with the new update and finally the user updating the apps to get the changes made.
It's like a really bad Square Dance! LOL

Asphyx said:
I think that with the release of GoogleCast Beta, which coincided with the 150XX Update that perhaps Google is in play mode with the device and OS and don't want to admit they may have screwed a few pooches!
Click to expand...
Click to collapse
Yep.
14651 really broke it for me and hosed Netflix and YouTube. And I told them so in a bug report - everything working until that update with no app changes and after app changes.
Two weeks after 15250 came out, that fixed my personal issues with both apps, without me updating either app, Google emailed me to tell me that my defect report was being rejected because clearly, I had a Netflix issue and ought to take it up with them.
The beginning of my defect report said: "Do not look at this as a Netflix issue, it's happening with YouTube too and just started with 14651."
I still love my Chromecast, I still think it's great and I still think Google is pretty Mickey Mouse when it comes to being forthcoming and working with people.

EarlyMon said:
I still love my Chromecast, I still think it's great and I still think Google is pretty Mickey Mouse when it comes to being forthcoming and working with people.
Click to expand...
Click to collapse
The fact they are averaging an update every week or two just underscores the fact they keep messing with the works and when you fix what isn't broke you tend to break it.

The Windows Chromecast app does not load for me anymore after this update. In the task manager I can see it open then it shuts right down.

After this update my chromecast doesnt boot Only Google Logo then black screen on my TV Samsung... Thx Google...
I tried to disconnect USB and plug in it to POWER adapter - it doesnt help me, then I tried to hard reset from physical button on Chromecast - it doestnt helps to me too! Any ideas? After HR chromecast now displays on my TV like "Player". Chromecast app cant connect to Chromecast...

Skazki said:
After this update my chromecast doesnt boot Only Google Logo then black screen on my TV Samsung... Thx Google...
I tried to disconnect USB and plug in it to POWER adapter - it doesnt help me, then I tried to hard reset from physical button on Chromecast - it doestnt helps to me too! Any ideas? After HR chromecast now displays on my TV like "Player". Chromecast app cant connect to Chromecast...
Click to expand...
Click to collapse
Sounds like maybe you had it plugged into USB power and it may have lost power during the update process?
Did it boot successfully to the wallpaper after it applied the update?

bhiga said:
Sounds like maybe you had it plugged into USB power and it may have lost power during the update process?
Did it boot successfully to the wallpaper after it applied the update?
Click to expand...
Click to collapse
I fixed it! Now it works. I connected AC POWER and wait around 2-3 minutes. Now it works!

Skazki said:
I fixed it! Now it works. I connected AC POWER and wait around 2-3 minutes. Now it works!
Click to expand...
Click to collapse
Great! This, along with the ability to turn on the TV, is why I highly recommend using wall/utility power rather than a TV USB port which often loses power when the TV is turned off.

Even mine got updated to this version. I feel this update is crappy, getting disconnected even for YouTube casting every 5 mins.. It used to work flawless until now. But then ... Waiting patiently for a fix
Sent from my Nexus 4 using xda app-developers app

bhiga said:
Great! This, along with the ability to turn on the TV, is why I highly recommend using wall/utility power rather than a TV USB port which often loses power when the TV is turned off.
Click to expand...
Click to collapse
Or for those with a home theater, you can connect the CC directly to you AVR.
Sent from my Nexus 5

Guess this answers our questions @Asphyx
Sent from my DROID RAZR HD using Tapatalk

sting098 said:
Even mine got updated to this version. I feel this update is crappy, getting disconnected even for YouTube casting every 5 mins.. It used to work flawless until now. But then ... Waiting patiently for a fix
Click to expand...
Click to collapse
I feel ya. My YouTube and Netflix are working fine. If it's not broken for everyone, no telling how long before they take it seriously.

This update sucks!
SENT FROM MY SM-N900T/NEXUS 5 USING TAPATALK

EarlyMon said:
I feel ya. My YouTube and Netflix are working fine. If it's not broken for everyone, no telling how long before they take it seriously.
Click to expand...
Click to collapse
It may actually be something which is Lot Number (Device Version) specific.
It seems to be affecting a lot of folks so I expect it will be handled in the next release provided they can even figure out what is causing it by the time that release is available.

How many of you are rooted and did the update with flashcast and a USB cable?
Sent from my DROID RAZR HD using Tapatalk

I'm stock.

Cast button available, but cannot connect to Chromecast

Chromecast, stock build 22062. Was working fine a couple of days ago. Then all of the sudden one night from my phone (rooted Galaxy S3, Likewise S5 ROM) I could see the cast button in RealPlayer Cloud, but when I pushed it it would act like it was connecting for a while, and then the cast button would disappear and reappear. However, there was no change on the TV screen - it stayed on the Chromecast background. Doing some more investigation I found that none of the Chromecast apps would connect to it (Netflix, Youtube, etc.). If I go into the actual Chromecast app it would see my Chromecast, and I can see all of the info about it, but if I click on "Backdrop" it scans the network and then says "No Chromecasts found."
I could go onto my Nexus 7, and everything worked fine - I could cast from everything perfectly. However, after I rebooted the Nexus, it started having the same problem as well. I can not cast from anything. It sees the Chromecast, but cannot connect. Now none of my Android devices work with it.
I tried factory resetting the Chromecast. I could connect to the Chromecast and set it up, but it did not solve my problem. The only thing that does work is casting a tab from my laptop.
My thought is this has something to do with my router setup. I have a Watchguard XTM-25, and I am outside the US blocking Google DNS requests. About a week ago I made some configuration changes on my router (bridged two interfaces together) but this should not have affected the Chromecast - it and all the devices go through one access point on the same side of the bridge). Indeed, everything worked after I made the change. I have, however, reverted to the previous setup just in case and still nothing works. It worked for more than a year with this setup.
Any ideas on where I should start looking to fix this? It almost seems that the Chromecast is only able to communicate in one direction - it can't receive anything from any Android device (although it does from my laptop), but it is sending out the signal saying it is there. It is basically useless as it is.
Thanks in advance!
Update: If I connect to a different subnet which goes through a VPN everything works fine, so I am sure it is in router settings. However, I still don't know what to look for.

Matthew Carson said:
Chromecast, stock build 22062. Was working fine a couple of days ago. Then all of the sudden one night from my phone (rooted Galaxy S3, Likewise S5 ROM) I could see the cast button in RealPlayer Cloud, but when I pushed it it would act like it was connecting for a while, and then the cast button would disappear and reappear. However, there was no change on the TV screen - it stayed on the Chromecast background. Doing some more investigation I found that none of the Chromecast apps would connect to it (Netflix, Youtube, etc.). If I go into the actual Chromecast app it would see my Chromecast, and I can see all of the info about it, but if I click on "Backdrop" it scans the network and then says "No Chromecasts found."
I could go onto my Nexus 7, and everything worked fine - I could cast from everything perfectly. However, after I rebooted the Nexus, it started having the same problem as well. I can not cast from anything. It sees the Chromecast, but cannot connect. Now none of my Android devices work with it.
I tried factory resetting the Chromecast. I could connect to the Chromecast and set it up, but it did not solve my problem. The only thing that does work is casting a tab from my laptop.
My thought is this has something to do with my router setup. I have a Watchguard XTM-25, and I am outside the US blocking Google DNS requests. About a week ago I made some configuration changes on my router (bridged two interfaces together) but this should not have affected the Chromecast - it and all the devices go through one access point on the same side of the bridge). Indeed, everything worked after I made the change. I have, however, reverted to the previous setup just in case and still nothing works. It worked for more than a year with this setup.
Any ideas on where I should start looking to fix this? It almost seems that the Chromecast is only able to communicate in one direction - it can't receive anything from any Android device (although it does from my laptop), but it is sending out the signal saying it is there. It is basically useless as it is.
Thanks in advance!
Update: If I connect to a different subnet which goes through a VPN everything works fine, so I am sure it is in router settings. However, I still don't know what to look for.
Click to expand...
Click to collapse
I've had exactly the same issues with my HTC One Max and HTC EVO LTE. Daughters GS4 works with the 6.5.87 version on my WIFI and my HTC does not work on her home WIFI. After doing everything you've described with no help, I noticed this occured with a recent update of Google Play Services to 6.5.87. I uninstalled it and sideloaded an older version from apkmirror.com (6.1.88) and my Chromecast world was right again. Unfortunatley Google would do a "stealth" upgrade within 24hr back to 6.5.87. So I tried sideloading the newest version (6.5.88). Now You Tube and Google Play Music work fine but the cast button doesn't even show up on the 3rd party apps (TuneIn, Pocket Casts, NetFlix etc.). Don't know what it means, maybe an API incomptability? Hoping for some updates to Services or the apps that will fix this.

retired129 said:
I've had exactly the same issues with my HTC One Max and HTC EVO LTE. Daughters GS4 works with the 6.5.87 version on my WIFI and my HTC does not work on her home WIFI. After doing everything you've described with no help, I noticed this occured with a recent update of Google Play Services to 6.5.87. I uninstalled it and sideloaded an older version from apkmirror.com (6.1.88) and my Chromecast world was right again. Unfortunatley Google would do a "stealth" upgrade within 24hr back to 6.5.87. So I tried sideloading the newest version (6.5.88). Now You Tube and Google Play Music work fine but the cast button doesn't even show up on the 3rd party apps (TuneIn, Pocket Casts, NetFlix etc.). Don't know what it means, maybe an API incomptability? Hoping for some updates to Services or the apps that will fix this.
Click to expand...
Click to collapse
Thanks. I tried going back to 6.5.86 but unfortunately it didn't fix it in my case.

Matthew Carson said:
Thanks. I tried going back to 6.5.86 but unfortunately it didn't fix it in my case.
Click to expand...
Click to collapse
I think if you try 6.1.88 you'll find it will work. My question is why and how to fix it.

Same happened to me this week, my SG3 works fine as always with the Chromecast but my SGN 10.1 suddenly stopped working. Cast button is on and Chromecast app can see it but it never connects.
Sent from my GT-N8013 using XDA Free mobile app

Mobdro to Chromecast problem

Hi everyone, this is my first post here, so thank you in advance to any help provided to me on this issue!!
I bought a Google Chromecast dongle from Bestbuy the other day so I could stream Mobdro from my phone to the Chromecast. Everything works when I press cast in Mobdro, however the stream always cuts out roughly 10 mins in.... if I watch on my phone then it streams with no issues.
I went into the settings from the Google home app and cannot change anything that would be relevant to this. I've tried it on my wife's phone with the same problem. My modem is in the same room with 50mbps download and 10mbps upload and I have no other connection issues with any other device on my network. Lastly, I've also tried it on another tv with the same outcome.
Any solutions or ideas on this issue would be GREATLY appreciated as this is driving me nuts!!!

Ever figure out a fix for this? I'm having the same issue, and it's infuriating.
---------- Post added at 04:38 AM ---------- Previous post was at 03:43 AM ----------
To add a little more context:
It's only Mobdro that has this issue for me. Every other app I've tried with Chromecast support can stream for hours.
I've tried it on two different Chromecasts (a regular and an ultra) on multiple networks (including through ethernet on the Chromecast ultra) on two different TVs and from two different devices (my phone and tablet).
Screen mirroring and using Mobdro works without interruption, as well as just streaming Mobdro on my phone. It's only when I use Mobdro with the in-app Chromecast feature that this problem occurs. Sometimes I'll get five minutes, other times I'll be able to watch almost a full 45 minutes of football.
All this being said, I've narrowed it to two things: the Mobdro Chromecast API implementation is somehow faulty (which would result in way more forum posts about this that I can't seem to find), or both of my wireless networks hate the combination of Mobdro and Chromecast (which seems even less likely).
I'm at a complete loss...

By any chance have either of you figured out what the issue is or how to fix it? Have the same exact problem and can't find a fix for it either.

Same Issues
Works absolutely perfect on phone. Can watch entire primetime network programming.
If I try casting, it stops after about 10 minutes and has a hard time rebooting.
Every other app other than Modro works seamlessly with Chromecast.
I'm glad I'm not the only one.

WillieJamesOutlawJr said:
Works absolutely perfect on phone. Can watch entire primetime network programming.
If I try casting, it stops after about 10 minutes and has a hard time rebooting.
Every other app other than Modro works seamlessly with Chromecast.
I'm glad I'm not the only one.
Click to expand...
Click to collapse
I still can't figure out how to get it to stream seamlessly without stopping. I did manage to get rid of all of the advertisements. One thing that did seem to help a bit was increasing the speed of my internet service to 100mb download and updating my router. Sometimes I can stream from Mobdro without any problem (for hours without it stopping), other times it will stop every 5-10 minutes. I'm thinking that the problem is probably on their end, something to do with Chromecast compatibility. It's probably the reason they don't charge for premium service anymore, too many people complaining about the Chromecast support.

P20 Pro Chromecast - Does it work for people?

Hi, I've been trying to chromecast for the last few days. I came from a Nexus 6p which worked 100% with chromecast. If i use the web browser and try to cast from a video channel, it never connects to my chromecast or TV (with chromecast built in). I've tried the mirroring option but it never finds a chromecast. I've downloaded Google Home, that seems to have a bug where i can't login to my google account from my P20 Pro.
I've looked online and on here and haven't seen any other posts on it. It would be good to test. I am on the Dual Sim Three UK 8.1.0.102 (C782) variant.
Thanks

It has worked flawlessly using local cast app.
I've always found Google home glitchy.
Sent from my CLT-L29 using Tapatalk

Works flawlessly for me. I've had the P20 Pro since release and I've never had a problem using a Chromecast, although I did recently factory reset my Chromecast, so that may have fixed any issues.

I use Chromecast several times a day, and haven't noticed anything odd.
I'm using Chrome browser to play web-videos and the Google Home app to mirror the screen.
Haven't used the built-in cast/mirror feature, but that has never worked reliably for me on any device

Thanks all, i wonder what is happening here. Even the Google home app isn't working. It's like an authentication error in the app. Chromecast doesn't connect to either of my chromecast devices. Works fine on my old phone still. I wonder if it's my firmware. I am on .102 which i know is really old. Waiting for Three/Huawei to update...

ianarg said:
Thanks all, i wonder what is happening here. Even the Google home app isn't working. It's like an authentication error in the app. Chromecast doesn't connect to either of my chromecast devices. Works fine on my old phone still. I wonder if it's my firmware. I am on .102 which i know is really old. Waiting for Three/Huawei to update...
Click to expand...
Click to collapse
I'm on 102 and it works.
Sent from my CLT-L29 using Tapatalk

Chromecast mostly works for me. The only thing that doesn't is volume controls from screen off. Apart from that, and the few normal Chromecast glitches, it works well.

I'm casting NFL Gamepass from my P20 Pro to my Nvidia Shield as I type this, it's worked flawlessly whenever I've tried since I got my phone (mine is also dual SIM from Three).

This works very sporadically for me, often from apps that cast (excluding Netflix and YouTube which have a different mechanism for Chromecast discovery) it's as if the refresh devices button doesn't really trigger a proper refresh.
The Google home app often doesn't show my Chromecasts but if I keep it open and wait maybe 5 minutes they'll eventually show.
Anyone seen anything like this?

I had problem with NBA game time app, it didn't display the cast icon after update of the device to .107 but iwas probably due to the implementation of an old. Chromecast API from NBA app itself. After NBA has updated the app is working perfectly

I streamed YouTube to a chromecast this evening without any problem, worked like expected...

No issues here, sounds more like a network issue to me.

fregor said:
No issues here, sounds more like a network issue to me.
Click to expand...
Click to collapse
Have you guys tried it with apps other than youtube or netflix?
Those work fine for me but they use a different discovery method, see here;
actually... I can't post links but googling "netflix different chromecast discovery" and going to the google developers discovery troubleshooting confirms this.
Network is also ruled out for me as it's still working flawlessly on my old phone and my wife's phone.
I cast all the time from Plex so it's super annoying not being able to find the chromecasts for 10 minutes and the closing apps/G Home, rebooting etc trying to trigger a discovery.
Cheers,
Jon

Oh a further update to my theory of "the refresh/scan isn't working as it should"
I have a CC that turns off when the TV is turned off and this sometimes appears in the list of devices for hours after it's been turned off, like overnight.
I've tried a factory reset but it didn't help, it's across multiple apps so maybe something to do with discovery in the android discovery software itself?
I wish all the apps just used their own discovery like YT/NF.... grumble, grumble...

Further update...
I'm 90% sure this is due to some overly aggressive power saving. I've also noticed the BBC news widget doesn't update as much as it should.
Today I tested resetting a Chromecast and attaching it as a new one. Didn't work. Needed to use another device to get it set up with Google home. Not ideal. Be interesting to see if anyone else can attach a new Chromecast after factory resetting one if anyone fancies some troubleshooting for me?
Go on, be a pal.
Cheers,
Jon

Works flawlessly in streaming from playmovies to casting the screen

I stream from plex or YouTube to a chromecast without problem

Damn... Maybe it's just some devices or a firmware issue then.
I'm on 8.1.0.103, have you a later one? Might be stuck waiting for an update

JonMoore87 said:
Damn... Maybe it's just some devices or a firmware issue then.
I'm on 8.1.0.103, have you a later one? Might be stuck waiting for an update
Click to expand...
Click to collapse
I'm on .107 firmware, I never tried older ones.

Im also experiencing some problems with chromecast. Basically, some apps, like spotify, sometimes does not show my chromecasts under devices available.
After some tests, I think it is something related to the wifi strength and wifi+. If I disable the sim data, magically all the chromecasts around my house are correctly detected.