Muted Outgoing Call Mic - Verizon Samsung Galaxy S8 Questions & Answers

Hello all,
I am making this thread because I am having a really strange and frustrating issue that I am hoping can be solved before I am forced to get rid of my phone. I have a factory unlocked SM-G955U running the most current stock software. Basically my issue is my phone randomly mutes my mic during outgoing calls. I can hear the person on the other end but they can't hear me. Sometimes all I have to do is hang up and call back to fix the issue. Other times, the only way for me to fix the issue is for me to restart my phone. Strangely if I hang up and the other person calls ME back, then the problem is instantly solved. I thought this was limited to actual phone calls, but I had the same issue happen today with Whatsapp as well. I can confirm the problem is 100% isolated to OUTGOING calls and has no effect on incoming calls. I would have to assume this issue is software related and not hardware related given the fact this is only happening randomly on outgoing calls.
Ive done all of the basic troubleshooting and even removed my ultra thin phone case with no change in results.
Any help would be much appreciated thanks!

Verizon will flash your current unlocked phone
KingKash420 said:
Hello all,
I am making this thread because I am having a really strange and frustrating issue that I am hoping can be solved before I am forced to get rid of my phone. I have a factory unlocked SM-G955U running the most current stock software. Basically my issue is my phone randomly mutes my mic during outgoing calls. I can hear the person on the other end but they can't hear me. Sometimes all I have to do is hang up and call back to fix the issue. Other times, the only way for me to fix the issue is for me to restart my phone. Strangely if I hang up and the other person calls ME back, then the problem is instantly solved. I thought this was limited to actual phone calls, but I had the same issue happen today with Whatsapp as well. I can confirm the problem is 100% isolated to OUTGOING calls and has no effect on incoming calls. I would have to assume this issue is software related and not hardware related given the fact this is only happening randomly on outgoing calls.
Ive done all of the basic troubleshooting and even removed my ultra thin phone case with no change in results.
Any help would be much appreciated thanks!
Click to expand...
Click to collapse
Take your phone to Verizon, they will flash your unlocked phone with their software, it will still be unlocked but you will get voicemail, visual voicemail and wifi calling back because their software has these features activated. I understand you were probably trying to get around their bloatware but the lesser of two evils is apps needed.

Related

Big problems with calls

Hi there,
i own a diamond for a week now and i have two strange problems.
one is, when i receive incoming calls sometimes i cannot hear my dialogue partner but he understands me. until i press one of the volume buttons at the side. i think this does not always happen, but in about one of three calls. i also think this only happens on incoming calls, not when i call.
second is, when i dial a number sometimes i don't hear it ringing. theres absolutely no sound until the called person receives my call. this is not reproducable and happens in about one of four cases. i can call someone and hear it ringing and immediately call again and it doesnt make a sound.
this does not sound like a hardware problem. i have rom 1.37.407.2 installed and i am from germany.
i hope someone can help me, this kinda pisses me off. thanks.
alright then, seems solved. I updated to the latest official Rom.

Diamond fault

Anyone else had anything like this:
When the phone first boots up its perfectly fine, calls work both ways, it plays music no problem.
However leave it sitting on the side for 15-20 mins and then get a call, the phone receives it but makes no noise, answer call an the phone doesnt even sound like its picked it up it's just silent, can' hear person, they can't hear you. Same on outbound calls the phone is just dead i cant hear anything an receiver cant hear me. But the phone does no the call is connected as it rumbles when the person answers but i never hear the ringing before that.
Also once it is in this state, got to music on the phone and click play and there is no sound at all!
This has happened even after updating to newer official rom as well.
Any ideas???
Many Thanks
I am having exactly the same problem.... All sound from the phone just stops working, also the alarm, which means I can never trust my phone to wake me up in the mornings!
Another problem with the phone is that when the phone is called it takes a while for the phone to ring. I have tried to call my phone from a landline and it actually rings three times before the diamond makes a noise!
The latest Tweak 2k2 software solves the 3s ring delay problem...
Do you have a link for this?
Thanks
http://www.tweaks2k2.com/
Some users here were also tweaking the registry, but i solved the problem this kind of way...

Milestone incoming calls reboot the phone.

Has anyone else had this problem. For the entire time I have had my phone it has done this occasionally. Where when a incoming call comes in, the second I slide to answer it just reboots the phone.
A problem is that the call doesn't end up in the call log if it is not a number I know it makes it impossible to call back.
I have no idea if it does it when I totally miss the call and don't attempt to answer which is worse since I will have no indication of a missed call since I have trained people not to leave voice mails since I hate checking them. (and I don't, they leave after they get deleted as old by my carrier)
I have had this problem on official 2.1-update1, G.O.T. 2.2.1 leak and the Cyanogen port. So it seems pretty widespread.

[Q] The infamous silent calls came back. Any solution?

I suffered from the silent phone calls in the past, but it was fixed with a HTC patch and everything was good... for a while.
I flashed ARHD90.1 on the day of release and it has been good.
However, just today when I go to make phone calls, I only get silence. No ring tone, no voice when the call is answered.
Is anyone else suffering from this issue recently?
Are there any solutions to this now?

HELP... sound issues when making /receiving calls on Z1

Hi all..
Hoping someone may be able to shed some light on an issue I am currently having with my Sony experia z1. So basically every time I go to make a call, it looks like its ringing but no audio. A similar thing happens when I receive a call, the caller hears me, but I do not hear them. Having to shut down & restart my phone every time I want to make a call (or when I receive one) is starting to get really frustrating. I have not changed any settings, so aside from a factory reset... is there any other way to diagnose what is causing it and possibly fix the problem???
Ta..

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