Reboot/shut down while on standby/sleep - Xperia Z3 Compact Q&A, Help & Troubleshooting

Hello guys. Recently my phone has been acting up. It's been rebooting or shutting down by itself while not in use(standby/sleep). But this issue doesn't happen at all while the phone is in use. I tried to reflash everything from scratch but it's still happening, even when I'm on stock. Hardware failure imminent?
One thing is, about a week ago, when I put my phone to download stuffs overnight, I found it suddenly getting REALLY hot after just 2 hours or so and battery completely drained. I shut it down for itself to cool down before charging it. It was ok for a couple days than the issue I mention above started happening. Oh yeah, and it's getting hot easily now.
Any idea, anyone? Is it really hardware issue or anything I can do software wise?

Related

[Q] Weird unprovoked Jellybean Samsung logo brick question

Hi,
A few days ago I upgraded my Note from a very ancient (stock) Gingerbread ROM to (stock) Jellybean. I hadn't been getting OTA updates because the Gingerbread was originally German rather than UK, so quite a long time had passed without any updates. Anyway, because of the no OTA, I used Odin. Everything went fine and I had a nice few days of usage, although the battery consumption seemed to suddenly be quite high, mainly due to additional wakelocks from the new Google Search it looked like. The night before last at about 3% the phone turned itself off, which is unusual as normally the battery will run itself lower than that. BTW, it's an official battery bought just a few months ago to replace the one before, which was getting old.
Yesterday evening when I went to use the phone it was dead. Completely unresponsive. It wouldn't charge either. (The battery had been at about fourteen percent I think, so it should have still had a lot of juice left.) Turning it on would leave it stuck on the Samsung logo only. Recovery mode didn't work, but I could get download mode up, so I installed the Philz kernel as people have said, and then did a reset using that, and all was okay again and after reflashing the ROM I could use the phone again, although because of the reset I had to set everything up again.
Just wondering what people think caused it. Just a weird coincidence, or something else? As far as I'm concerned, the problem has been sort of mitigated for now, but definitely not fixed, because what's to stop it happening again? Has anyone heard of strange things going on with Jellybean? I know there's an issue with flashing/resetting from ICS, but I never used that so I don't think that's an issue, and it looks like it was just a soft brick only. Still, a bit weird and worrying. Does anyone have any ideas?
That was caused by an unexpected shutdown of your phone - if you remove the battery without it fully turning off then you will get it and yeah, blame samsung.
The only way not to have it again is to flash philz kernel with the bootloop fix BEFORE you get the bootloop. Alternativly, if you get it again then you can try what is in this post:
http://forum.xda-developers.com/showthread.php?t=2186229
XxPixX said:
That was caused by an unexpected shutdown of your phone - if you remove the battery without it fully turning off then you will get it and yeah, blame samsung.
The only way not to have it again is to flash philz kernel with the bootloop fix BEFORE you get the bootloop. Alternativly, if you get it again then you can try what is in this post:
http://forum.xda-developers.com/showthread.php?t=2186229
Click to expand...
Click to collapse
I didn't take the battery out though. It was low but not dead.
Since then it has happened once again, a few days ago, this time at 93% full. I was doing nothing at all taxing to the phone. I was just in a shop listening to an mp3 with the screen off, and then it stopped and the next thing I saw was the bootloop. Luckily (thanks to the new kernel?) I could just delete cache/dalvik and be back up and running again without having to reinstall everything. Today my screen temporarily went a weird purple colour like in this thread: http://forum.xda-developers.com/showthread.php?t=2216867 . Sounds like it's just dying in general really, rather than anything else. My phone contract upgrade date is in two days. Purely a coincidence of course. Weird how phones tend to last about the length of a mobile phone contract. Until then I'm just running on power saving mode and hoping for the best.

Battery Drain

Anyone else having extreme battery drain issues?
Just started out of nowhere. I woke up, checked my phone as usual.. it was cool when I picked it up, but after 5 minutes on it, it started getting hot.
Battery is draining 20-30 in 15 minutes.. I've wiped the phone and installed a fresh ROM, both AOSP, and Sense-based. If I take it off the charger it will drain and die. I've had this happen to a previous HTC One.
Does anyone have any ideas?
It doesn't make much sense to me.. if I wipe the phone, and all it has is a bootloader and recovery, what could the problem be? I wipe the phone and turn it off, and it still gets hotter and hotter. I'm barely keeping it alive on the charger.. I can manage flashing a ROM, et.c. but if I leave anywhere with my phone and use it.. it will be dead in an hour I feel. Then it will be a brick.
Anyone?
I've tried the PWR Volume +/- too..
dbornack said:
Anyone else having extreme battery drain issues?
Just started out of nowhere. I woke up, checked my phone as usual.. it was cool when I picked it up, but after 5 minutes on it, it started getting hot.
Battery is draining 20-30 in 15 minutes.. I've wiped the phone and installed a fresh ROM, both AOSP, and Sense-based. If I take it off the charger it will drain and die. I've had this happen to a previous HTC One.
Does anyone have any ideas?
It doesn't make much sense to me.. if I wipe the phone, and all it has is a bootloader and recovery, what could the problem be? I wipe the phone and turn it off, and it still gets hotter and hotter. I'm barely keeping it alive on the charger.. I can manage flashing a ROM, et.c. but if I leave anywhere with my phone and use it.. it will be dead in an hour I feel. Then it will be a brick.
Anyone?
I've tried the PWR Volume +/- too..
Click to expand...
Click to collapse
Batterycell problem, assuming you've always used the original charger that came with the phone?
Anyways it sounds like a warranty issue. I would return the software to stock and deliver it back saying it's always been like this. You should get a new.
Whatever you do, turn it off at night. Assuming the cells are unstable, it may actually overheat and explode. I wouldn't want to be asleep at that time if I were you...
Seraphicus said:
Batterycell problem, assuming you've always used the original charger that came with the phone?
Anyways it sounds like a warranty issue. I would return the software to stock and deliver it back saying it's always been like this. You should get a new.
Whatever you do, turn it off at night. Assuming the cells are unstable, it may actually overheat and explode. I wouldn't want to be asleep at that time if I were you...
Click to expand...
Click to collapse
Ugh.. this is already my 4th One in 3 months. Tired of this problem.
I'm probably going to request a different model of phone. Too many problems here.
Thanks...
Feel for you bro... I've fortunately never had any problems with mine, nor have my friends with their One's.
Well, sounds pretty bad, sorry for you
But i would sent it back (again) and make some pressure and tell them you want a fully functionally phone already! I dont know what i would do, i'm fine with mine ('knocking on the table*) but if had such issues and already had THREE phones because of issues i would go enrage lol.
Have had issues with a new laptop the first one had heating problems with graphic processor, so i sent it back, made some pressure and got a new one which is fine now
What i will say, always make a little pressure and don't say "okay" to everything you will get

battery problem with my m7

So i have had my htc one for about a year and a half now and for the past couple of months i have been having problems with my battery. The way it is acting is really sporadic so i will try to explain it the best way i can. First of all, the battery is draining faster then usual, and it won't charge when plugged to a computer for some reason (ok sometime it does charge but its so random, and when it does it will only charge for about 1-2% in the span of an hour) So i have to use a power outlet when i need to charge my phone.
Now what i did when it did that, which is a solution i found on the net was to clear the system cache which i did by going into twrp recovery(yes btw my phone is running android HD 62.0 with kit kat 4.4.2) and wiping the cache..That only seemed to help fix the issue for awhile, because after that my phone could somehow charge from a computer but it still drained fast and i notice that it also overheats more then the usual. So at this point i did a little more researching, made sure that all my process/task were closed and everything and it seem that its always my android system that seems to be using alot of power (see my attached screenshot).
Ultimately at the beginning of the week i did a factory reset, this SEEMED to have fix the issue for about 3 days my phone was working fine, no hard battery drain it , no overheat and it would even charge fine on a computer... until about 2 days all the above came back ! woke up in the morning, my phone was hotter then usual, by the time i arrived at work my phone is at 75% and all i did was listen to music !
Now i really loved my HTC while it lasted and was even planning on getting the M8, but im disappointed that the battery is giving me headache like this so im hoping there is something i can do before i decide to change phone completly
Any help would be greatly appreciated thank you !!
deerome said:
So i have had my htc one for about a year and a half now and for the past couple of months i have been having problems with my battery. The way it is acting is really sporadic so i will try to explain it the best way i can. First of all, the battery is draining faster then usual, and it won't charge when plugged to a computer for some reason (ok sometime it does charge but its so random, and when it does it will only charge for about 1-2% in the span of an hour) So i have to use a power outlet when i need to charge my phone.
Now what i did when it did that, which is a solution i found on the net was to clear the system cache which i did by going into twrp recovery(yes btw my phone is running android HD 62.0 with kit kat 4.4.2) and wiping the cache..That only seemed to help fix the issue for awhile, because after that my phone could somehow charge from a computer but it still drained fast and i notice that it also overheats more then the usual. So at this point i did a little more researching, made sure that all my process/task were closed and everything and it seem that its always my android system that seems to be using alot of power (see my attached screenshot).
Ultimately at the beginning of the week i did a factory reset, this SEEMED to have fix the issue for about 3 days my phone was working fine, no hard battery drain it , no overheat and it would even charge fine on a computer... until about 2 days all the above came back ! woke up in the morning, my phone was hotter then usual, by the time i arrived at work my phone is at 75% and all i did was listen to music !
Now i really loved my HTC while it lasted and was even planning on getting the M8, but im disappointed that the battery is giving me headache like this so im hoping there is something i can do before i decide to change phone completly
Any help would be greatly appreciated thank you !!
Click to expand...
Click to collapse
I wish I knew of a fix for this problem as well, because I appear to have exactly the same problem with my M7 running ViperOne 5.8. I'm hoping that updating the ROM will alleviate the issue, but I have no idea. I also don't know that mine fails to charge from a computer — my impression is simply that it's charging slower than the battery is being drained by whatever process(es) is causing the problem.
I'll let you know if I find an answer!
hmmm i thought i could avoid having to update the rom but i guess thats one of the only solution left for me to try. could anyone confirm if this could possibly fix the issue ?
deerome said:
hmmm i thought i could avoid having to update the rom but i guess thats one of the only solution left for me to try. could anyone confirm if this could possibly fix the issue ?
Click to expand...
Click to collapse
If you can, find a RUU and put the phone back to stock
clsA said:
If you can, find a RUU and put the phone back to stock
Click to expand...
Click to collapse
its been awhile since ive searched for a RUU for my rogers carrier, i know about a year ago when i looked for it i couldnt find any but i will give it another look . Anyone could point me in a direction as to where i might find one?

[Q] Nexus 6 shutdowns :(

I am facing serious shutdown issues . My nexus 6(MB,64GB) keeps shutting down unexpectedly . This happens while playing a game or even while calls. Any suggestions ??
this should not be in the general sections, but in the Q/A help section...
have you tried reflashing the stock img?
I had some major issues like that after updating to 5.0.1. I'm on cm now but if you flash back to stock it should fix things too
Sent from my Nexus 6 using Tapatalk
Harmanpreet Singh said:
I am facing serious shutdown issues . My nexus 6(MB,64GB) keeps shutting down unexpectedly . This happens while playing a game or even while calls. Any suggestions ??
Click to expand...
Click to collapse
Stock Nexus 6, or are you using custom stuff?
stock out of the box nexus... happens usually while playing high end games. Happened twice during calls :/ 3rd week into the phone . Usually the battery saver turns on moments before phone shuts down . some times just goes poof.
Harmanpreet Singh said:
stock out of the box nexus... happens usually while playing high end games. Happened twice during calls :/ 3rd week into the phone . Usually the battery saver turns on moments before phone shuts down . some times just goes poof.
Click to expand...
Click to collapse
Happened to me too today.got n6 on 11th Dec.initially reboots started then after 2 weeks of observations I turned off ambient display and now random shut downs..
Phone turned off on 14 % battery just when I picked up an incoming call..then again turned off when there was a call..really fed up of this issue..
Don't know if its a hardware or software issue..
backup your phone, reflash stock img completely, and test without restoring apps.
[email protected] said:
Happened to me too today.got n6 on 11th Dec.initially reboots started then after 2 weeks of observations I turned off ambient display and now random shut downs..
Phone turned off on 14 % battery just when I picked up an incoming call..then again turned off when there was a call..really fed up of this issue..
Don't know if its a hardware or software issue..
Click to expand...
Click to collapse
I've never had a random reboot but I have had the random shutdown issue. This was running stock 5.0.1 with stock kernel. Also had the same occurrence on CleanRom with stock kernel (this is basically a stock rom/kernel with a few tweaks. Another user recommended flashing LeanKernel which I did and haven't had a problem since. This random shutdown was happening roughly once per day. I have been running strong for almost a week now I'd say. I always am the guy to run custom roms and kernels myself anyways but I actually don't mind the stock rom so flashing the kernel was no big deal to me. There are a few threads on this subject if you search the forums. I too am hoping this isn't hardware related since it's always a pita dealing with RMA.
Is there anything new onto that? Any possible solutions? Same issue for me, generally happens during calls ... :/
hmm strange, i never had any shutdowns, could be either your rom or kernel your on. make sure the kernel your using with ur rom is compatible
Harmanpreet Singh said:
stock out of the box nexus... happens usually while playing high end games. Happened twice during calls :/ 3rd week into the phone . Usually the battery saver turns on moments before phone shuts down . some times just goes poof.
Click to expand...
Click to collapse
I was just looking for this.
Mine started doing the same.
I have the battery saver set to 5%, but it never turns on!
The phone shuts off between 10% and 5%.
The battery saver turns on for only for a few seconds(if at all) and the phone shows the powering off animation.
Connecting the charger and turning the phone on, after booting shows 8% already.
Its not normal, because i remember having my phone at 1% without any problems for tests when i got it in November...
For the last few weeks i never went lower than 25% so i don't know when this started, but since i found this out(5 days ago), i tried it every day and it happens like clockwork. Flashed the factory image back has no effect( i was on stock anyways).
Hoping not to have a replacement to save the cost of my dbrand and screen protector...
I give it one more week and if it doesn't change i call Moto. I have MotoCare so replacement should be easy.
Harmanpreet Singh said:
I am facing serious shutdown issues . My nexus 6(MB,64GB) keeps shutting down unexpectedly . This happens while playing a game or even while calls. Any suggestions ??
Click to expand...
Click to collapse
Same here ....
Hi guys,
My 2 month old nexus 6 is powering down unexpectedly. Random shut downs (not reboots). Thought it was snap chat was the culprit (read a few articles how some 3rd party camera apps can cause lollipop to power down) but the phone shuts down even after uninstalling all suspicious apps.
Any advice or suggestions will be highly appreciated
Devs please help
I'm starting to really wonder if these "turbo chargers" are causing major degradation to the batteries. The phone will shut down when the battery *voltage* drops below a specific threshold, regardless of what the percent display is actually at.
Another thing to consider is that adding a significant load to a battery will cause it to read a lower voltage, even if that load does NOT immediately deplete the battery, those who notice this happening when running a very demanding game could be experiencing this. I would suspect though, that this will only be an issue if the battery level is already fairly low.
Any update on this?
5% is still my dead-spot and nothing i tried helps...
I just ordered my nexus but my s5 (current phone) randomly reboots. We figured it was due to volte. Turned that off on the s5 and no issues so far. Was really tired of it and the reason I'm going to nexus. That and the bigger screen
Sent from my SM-G900T using Tapatalk
Same issue here...
It must be caused by a bad batch of battery defects, Factory reset or re-flash factory image won't fix it... To get a replacement from Google seems to be the right way...
Davzone said:
I was just looking for this.
Mine started doing the same.
I have the battery saver set to 5%, but it never turns on!
The phone shuts off between 10% and 5%.
The battery saver turns on for only for a few seconds(if at all) and the phone shows the powering off animation.
Connecting the charger and turning the phone on, after booting shows 8% already.
Its not normal, because i remember having my phone at 1% without any problems for tests when i got it in November...
For the last few weeks i never went lower than 25% so i don't know when this started, but since i found this out(5 days ago), i tried it every day and it happens like clockwork. Flashed the factory image back has no effect( i was on stock anyways).
Hoping not to have a replacement to save the cost of my dbrand and screen protector...
I give it one more week and if it doesn't change i call Moto. I have MotoCare so replacement should be easy.
Click to expand...
Click to collapse
I use to have this issue. However, it has not happened since I started using Franco kernel. Multiple people have had the problem resolved by changing kernels. That leads me to believe that it is software related rather than hardware. Other benefits of flashing Franco for me is I can now use the built in led for notifications and I am using double tap to wake.
joshpdavis80 said:
I use to have this issue. However, it has not happened since I started using Franco kernel. Multiple people have had the problem resolved by changing kernels. That leads me to believe that it is software related rather than hardware. Other benefits of flashing Franco for me is I can now use the built in led for notifications and I am using double tap to wake.
Click to expand...
Click to collapse
My battery issue happened after I kept using Franco for a while...then I switched back to elementalX or stock kernel, nothing resolved...
if the back cover doesn't peel off or the battery doesn't start to expand, it might be a good sign that it is just a software issue.
Otherwise, battery defect could be happening already, as in my case...
Changing kernels fixed my issue which was the phone shutting down on its own randomly. I guess some of you are experiencing a different problem.
Davzone said:
Any update on this?
5% is still my dead-spot and nothing i tried helps...
Click to expand...
Click to collapse
Just a little update.
I did an advanced replacement with motorola.
Did it over chat on sunday, received the new phone on wednesday from texas.
Deposit was 500+tax.
The phone was brand new unopened box. Cloud White 64GB
The package had a box and a prepaid label to send the bad phone back.
The box was too small to fit a nexus 6, so i had to modify it a bit.
It was probably for the moto X or smaller.
Sent the phone back on Friday, they got it on Monday, and my money was back.
Everything looks great, the new phone can go down to 1% no problem.
The new turbo charger does not have the electrical noise that the old one has.
That may caused the battery problem. Using it since last Wednesday, and no problems so far.
The advanced replacement was great and easy, if i have to i would do it again, although in 3 months its gonna be a refurb device not a now.
Mine was in mint condition, had dbrand on and no scratches. The person who will get it after me will be happy with that refurb device
And i am happy with my new phone.
If the HTC M9 will have a GPE edition i might switch

Troubleshooting tip: bad battery?

Hello everyone,
few days back I handed over my bellowed mi3 to service, because I was playing a lot on it when charging, phone got really, really hot and after an hour of playing it turned off completely. It couldnt start, charge or anything. After few days, when the guy had time for my phone, he called me that everything is okay with it and that he didnt have any problem using it, so I can come pick it up. Now I am writing from it, everything is good so I am not sure what caused the problem in the first place.
So, was it some kind of heat protection maybe or something like that, that prevented my phone from starting, or should I be starting to look for a new phone because this one may be dying out?
I am not sure what to expect now, did anyone had this kind of issues with mi3? Thanks.
Edit: After the day of usage, phone died again. So I am thinking, bad battery?
QQboss said:
Hello everyone,
few days back I handed over my bellowed mi3 to service, because I was playing a lot on it when charging, phone got really, really hot and after an hour of playing it turned off completely. It couldnt start, charge or anything. After few days, when the guy had time for my phone, he called me that everything is okay with it and that he didnt have any problem using it, so I can come pick it up. Now I am writing from it, everything is good so I am not sure what caused the problem in the first place.
So, was it some kind of heat protection maybe or something like that, that prevented my phone from starting, or should I be starting to look for a new phone because this one may be dying out?
I am not sure what to expect now, did anyone had this kind of issues with mi3? Thanks.
Edit: After the day of usage, phone died again. So I am thinking, bad battery?
Click to expand...
Click to collapse
Yes, Many people face the same problem. You can charge it again through PC/NB USB.
But it will happen again. After changing new battery, this problem can be solved.
Thanks man! I already have a new replacement battery on the way, hopefully I will get to change it today. Will update later if new battery solved it. I hope it will, would miss my Mi 3
EDIT: oh damn ... battery replaced, and after a day, the phone keeps turning off. Last resort is reflashing from factory reset, but as I had never have this problems with CM 12.1, I guess it wont be software related.
EDIT: okay, phone turned off again. It is weird, its working properly, just sometimes it turns off randomly, and after a reboot which takes really long, battery says its almost empty, even when before turning off, the battery was about 70 percent full. :/

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