Database Develop

[Q] I can't unlock my phone!

Hi guys. I have a problem a bit similar to the ones I read earlier but my problem is that I entered my PIN code and phone didn't recognize it. Now I should have an option to enter PUK code and everything would be fine, but I don't have that option. My screen says: "Take a look at the manual or contact with your service provider" (something like this, my phone language is Polish so I may translate something not correctly). I did take a look at the manual but there was nothing that could solve my problem so I'm asking you, members of xda community, is there any way to solve this problem without taking phone to my GSM provider?

If you are using custom rom try full wipe maybe it would hep
Sent from my X8 using XDA App

It didn't work, but it turn my phone language into english so I can write what it says:
"SIM card is PUK-locked."
"Please see the User Guide or contact Customer Care."

If you inputted a incorrect PIN for too many times the SIM card will lock up and require the PUK to reset the PIN failure counter - that much the phone is actually doing right.
If you don't have a possibility to enter the PUK then all you can do is to see a service point of your mobile operator to have the SIM card resetted.
There's pretty much nothing you can do as that's a security function of the GSM card and not the phone or the OS.
EDIT: Any chance entering **05*<PUK Code>*# or **05*<PUK Code>*<New PIN>*<New PIN confirm># works? (in case you can get to the dialer)

I can get to the dialer, but I didn't know that I can enter PUK there, I'll give it a try and write either it worked or not.
EDIT:
B.Jay said:
Any chance entering **05*<PUK Code>*# or **05*<PUK Code>*<New PIN>*<New PIN confirm># works? (in case you can get to the dialer)
Click to expand...
Click to collapse
The second method worked! Thanks! When I use this first method it says that is either connection problem or MMI code is invalid.

Lg codes

Hi there, i know that there is LG hidden menu and i know it works, i wonder if there are any other codes ?
Another question: is there way to unlock phone incase i got stuck with one of the lock screens? Like pin code screen.
For now im not using any kind of lock hcoz i dont know how to pass this without a factory reset.
Sent from my LG-P970 using xda app-developers app

You can reset the lock using your email id and password. The option shows up when you enter wrong code 5 times.

2945#*970# to SIM lock/unlock menu. but i dont know how to use it

ykumar00 said:
You can reset the lock using your email id and password. The option shows up when you enter wrong code 5 times.
Click to expand...
Click to collapse
It looks good but i need to have data service, in my case i dont hava data. In this case can i still use the wi-fi ?
I try the code 2945#*970#, i got in sim unlock process. Anyone knows what to do there ?
Here is a SS of that menu
posted from another universe

Help！ Locked out of my phone!

Its pretty hopeless but maybe will be able to help me.
I think I tried to unlock my phone with a fingerprint with a finger that wasn't registered. Although I think it was. And the phone just cannpt be unlocked using any of the 3 fingers I was regestered with. It immediately going to the PIN screen, which I don't think I have. It gives me the option to reset with google account, but I cannot do it because I live in China and the VPN is off. Of course I cannot turn it on because I can't go into my phone.
Tried with Android device manager, didn't have my samsung account sync.
Is there any way I could reset it in other way?
If not, If I do factory reset will it erase all the previous settings and just give me to Re-setup my phone?
Thank you all...:crying:

Seven Winds said:
Its pretty hopeless but maybe will be able to help me.
I think I tried to unlock my phone with a fingerprint with a finger that wasn't registered. Although I think it was. And the phone just cannpt be unlocked using any of the 3 fingers I was regestered with. It immediately going to the PIN screen, which I don't think I have. It gives me the option to reset with google account, but I cannot do it because I live in China and the VPN is off. Of course I cannot turn it on because I can't go into my phone.
Tried with Android device manager, didn't have my samsung account sync.
Is there any way I could reset it in other way?
If not, If I do factory reset will it erase all the previous settings and just give me to Re-setup my phone?
Thank you all...:crying:
Click to expand...
Click to collapse
That's what all shoplifters say. Your only option is samsung. Gotta show them proof of purchase.
Sent from my SAMSUNG-SM-N920A

ambervals6 said:
That's what all shoplifters say. Your only option is samsung. Gotta show them proof of purchase.
Sent from my SAMSUNG-SM-N920A
Click to expand...
Click to collapse
I understand what you mean. But If I was a shoplifter I probably would not need to recover my data or photos. Ill just directly do factory reset.
Samsung here In china is useless. Any way I did already factory reset, Now have differen't problems.
Im very pissed at Samsung that has this insane bug that can just make the phone useless, i've used it with no problems for a week or so, all of the sudden, just lock my out , and Fuking China doesn't have google to help me recover..

Seven Winds said:
It immediately going to the PIN screen, which I don't think I have.
Click to expand...
Click to collapse
Why don't you have your password? You have to type it in twice whenever you set finger prints for your lockscreen

Can't you just reset your google account pw on your pc, then unlock your phone with your google account?
After I got out of a long hot bath, i tried to unlock with my thumb print numerous times unsuccessfully, had to unlock by backup pin, which I had forgotten...thought i was outta luck, but luckily I was able to unlock via my google acct.
Honestly though...i tend to agree with Ambervals6...that's what shoplifters say lol

9BlackN*Black6 said:
Why don't you have your password? You have to type it in twice whenever you set finger prints for your lockscreen
Click to expand...
Click to collapse
Actually I don't remember that I had the option to set the PIN. But I always do the same one. Now using MX4 Pro, and it works great, Probably my unit had a huge bug that waited to be exploited..
About google, I've explained, If I was not in China I could have unlocked, but my astrill VPN was not running, and I didn't setup samsung account which apperantly was stupid.
I've already bought the "package disabler" from playstore and disabled all the bloat including this..
Any way, i've got very unlucky, today will bring it to samsung service center.

You can install custom recovery I forgot where it is but you can use adb in the recovery to delete fingerprint and passw files and then any password you type will unlock the phone

george241312 said:
You can install custom recovery I forgot where it is but you can use adb in the recovery to delete fingerprint and passw files and then any password you type will unlock the phone
Click to expand...
Click to collapse
Hm good idea, but the HK version SM-N9200 still doesn't have root. So couldn't do it.

Seven Winds said:
China doesn't have google to help me recover..
Click to expand...
Click to collapse
Many international hotels have internet access which bypasses the Great Firewall. If you were to go there you wouldn't need a VPN....

Unable to access Note 5
Similar issue; unable to access my Note 5 with biometrics, password or Google account (even after resetting Google password). Absolutely ridiculous! I do, on some attempts, see a message that pops up stating, "bootstrap failed" but unsure if that's related to the issue.
I need help to access my phone asap WITHOUT resetting it!!!

Seven Winds said:
Hm good idea, but the HK version SM-N9200 still doesn't have root. So couldn't do it.
Click to expand...
Click to collapse
To install a custom recovery, the phone doesn't need to be rooted.

ambervals6 said:
That's what all shoplifters say. Your only option is samsung. Gotta show them proof of purchase.
Sent from my SAMSUNG-SM-N920A
Click to expand...
Click to collapse
Lol

You can still fix your device with this issue.

Pin2 help!

So phone won't send text messages suddenly and having found some advice the fixed dialing is on. But to turn this off I need the pin2, but I've no idea what this is or where to find it!
Can anyone help?

Mine wouldn't send texts after a recent update. I force closed the messaging app in settings and it worked fine after that

Pin 2 is usually on the SIM card, so you'll need to ask your provider what the code is

jonboi said:
Pin 2 is usually on the SIM card, so you'll need to ask your provider what the code is
Click to expand...
Click to collapse
No, pin 2 is the PUK code and that code should be on the plastic card that holds the simcard incase you fail the pin1 3 times.

RiTCHiE007 said:
No, pin 2 is the PUK code and that code should be on the plastic card that holds the simcard incase you fail the pin1 3 times.
Click to expand...
Click to collapse
Actually its not. You have 2 PIN's on a SIM usually, and PIN2 doesn't get printed on any of the supplied details with the SIM.
For each PIN, there is a corresponding PUK and PUK2.

And then you discover it's a network problem!

Forgotten pattern to start Samsung Galaxy Note 9. Need to recover data. Options?

Hi all,
I have a Samsung Galaxy Note 9 SM-N960F.
I use fingerprint recognition, face recognition and a pin number so hadn't needed my pattern for a while.
My battery ran out. I charged the phone, restarted, it asks for pattern and after a number of failed attempts, have 1 left. Before I try one last pattern and have to do a factory reset (and lose all my family holiday snaps over the last year), is there any way I can get into the phone and recover the data?
There is a dearth of rubbish and click bait on the web. But if anyone can help, I'm told it's XDA. I have a samsung and google account - both linked to phone, remote access, a backed up OS (but not photos), but can't connect - presumably because it has not booted up. Any help appreciated! - & no I haven't enabled any development options....

is it rooted, do you have twrp on it?

i am copying this from other website. you can try this method.
If your phone is connected to a Wi-Fi network and it is linked to your Samsung account then you can unlock your device’s screen remotely from the Find My Mobile website.
Use any computer or mobile device with Internet access, open a web browser and go to http://findmymobile.samsung.com. Click on SIGN IN.
Click on MORE.
Click on UNLOCK MY DEVICE.
Enter your Samsung account password and then click on UNLOCK.
Depending on the network and the state of your device, this process may take a few minutes. You will receive a notification and the screen of your mobile device will be unlock.

Munawar Mehmood said:
i am copying this from other website. you can try this method.
If your phone is connected to a Wi-Fi network and it is linked to your Samsung account then you can unlock your device’s screen remotely from the Find My Mobile website.
Use any computer or mobile device with Internet access, open a web browser and go to Click on SIGN IN.
Click on MORE.
Click on UNLOCK MY DEVICE.
Enter your Samsung account password and then click on UNLOCK.
Depending on the network and the state of your device, this process may take a few minutes. You will receive a notification and the screen of your mobile device will be unlock.
Click to expand...
Click to collapse
>>Thanks - yes I have tried this already, but the phone isn't picked up because (presumably) it is not past boot loader.

Daniehabazin said:
is it rooted, do you have twrp on it?
Click to expand...
Click to collapse
>>Hi, no it doesn't. I can put it on, but I understand that you need to have USB debugging activated on the phone (which I do not recall ever doing) to be able to connect and remove pattern file. Happy to hear if that's no the case.

jwaz said:
Hi all,
I have a Samsung Galaxy Note 9 SM-N960F.
I use fingerprint recognition, face recognition and a pin number so hadn't needed my pattern for a while.
My battery ran out. I charged the phone, restarted, it asks for pattern and after a number of failed attempts, have 1 left. Before I try one last pattern and have to do a factory reset (and lose all my family holiday snaps over the last year), is there any way I can get into the phone and recover the data?
There is a dearth of rubbish and click bait on the web. But if anyone can help, I'm told it's XDA. I have a samsung and google account - both linked to phone, remote access, a backed up OS (but not photos), but can't connect - presumably because it has not booted up. Any help appreciated! - & no I haven't enabled any development options....
Click to expand...
Click to collapse
>>Some details from download mode:
Product name: SM-N960F
Current Binary: Samsung Official
FAP Lock: On
OEM Lock: On
Secure Download: Enabled
CCIC = MAX777705 hw: 3 main:30
Warranty Void: 0
BP SWREV: B:5 K:5 S:5
EVT 1.0
LOT_ID = A04FA
CHIP_ID = 08b40c6ccd00
----
product_line: 2
asb version: 16
---
LPDDR4 manufacturer = samsung
LPDDR4 process version = 018
LPDDR4 size = 6gb
If you need any more info, let me know.

I don't think it would be possible sadly. You have not enabled USB Debugging so you can't flash anything. Also OEM Unlock is turned off. It doesn't work via remote control as the phone is not booted up pass the lock screen at least once. How can you forget your pattern ? Try to remember it or guess blindly, maybe you'll catch the correct one. Also if you do eventually get in again, turn on auto restart once a week. That not only helps to keep performance in top shape but it will ask for the pattern once per week when it auto-restarts so you won't forget it again.

koragg97 said:
I don't think it would be possible sadly. You have not enabled USB Debugging so you can't flash anything. Also OEM Unlock is turned off. It doesn't work via remote control as the phone is not booted up pass the lock screen at least once. How can you forget your pattern ? Try to remember it or guess blindly, maybe you'll catch the correct one. Also if you do eventually get in again, turn on auto restart once a week. That not only helps to keep performance in top shape but it will ask for the pattern once per week when it auto-restarts so you won't forget it again.
Click to expand...
Click to collapse
>>I forgot it because I never use it. Thanks for the tips.

jwaz said:
Hi all,
I have a Samsung Galaxy Note 9 SM-N960F.
I use fingerprint recognition, face recognition and a pin number so hadn't needed my pattern for a while.
My battery ran out. I charged the phone, restarted, it asks for pattern and after a number of failed attempts, have 1 left. Before I try one last pattern and have to do a factory reset (and lose all my family holiday snaps over the last year), is there any way I can get into the phone and recover the data?
There is a dearth of rubbish and click bait on the web. But if anyone can help, I'm told it's XDA. I have a samsung and google account - both linked to phone, remote access, a backed up OS (but not photos), but can't connect - presumably because it has not booted up. Any help appreciated! - & no I haven't enabled any development options....
Click to expand...
Click to collapse
Isn't it you need to enter pin number, not the pattern? Pattern is more secure than a pin?

Rosli59564 said:
Isn't it you need to enter pin number, not the pattern? Pattern is more secure than a pin?
Click to expand...
Click to collapse
>>It's a pattern that is required, not a pin.