Xperia Z Sound Problems Since Lollipop - Xperia Z Q&A, Help & Troubleshooting

Hi, i've been with my Xperia Z since 2013. In that time my phone was working good until the 5.0 Android Version. After i updated to that version, began some problems with the sounds.
*Notifications, Volume Up, Calls - Working Good.
*Sounds like voice notes, music, videos or youtube sounds doesn't work. Even when people call me i have to speak through handsfree. It's only fine if i put the headphones. Record my voice or any sounds only works if i put the headphones.
So, that's the problem. I downgraded to 4.2.2 version and the sounds worked fine. I upgraded from 5.1.1 to 6 or 7 version and is the same with the difference that i'm able to record voices or sounds without headphones. But still can hear normal sounds without headphones.
What i can do. The problem is since 5.0 version. Why i didn't hear about this problem, there are not many people with my problem.
EDIT: I tried with a lots of ROMs and finally found out what was the last rom that the sounds was working good. Was the 4.3 10.4.B.0.569. Since the 10.4.1.B.0.101 sounds is working bad.

MrDubsstep said:
Hi, i've been with my Xperia Z since 2013. In that time my phone was working good until the 5.0 Android Version. After i updated to that version, began some problems with the sounds.
*Notifications, Volume Up, Calls - Working Good.
*Sounds like voice notes, music, videos or youtube sounds doesn't work. Even when people call me i have to speak through handsfree. It's only fine if i put the headphones. Record my voice or any sounds only works if i put the headphones.
So, that's the problem. I downgraded to 4.2.2 version and the sounds worked fine. I upgraded from 5.1.1 to 6 or 7 version and is the same with the difference that i'm able to record voices or sounds without headphones. But still can hear normal sounds without headphones.
What i can do. The problem is since 5.0 version. Why i didn't hear about this problem, there are not many people with my problem.
EDIT: I tried with a lots of ROMs and finally found out what was the last rom that the sounds was working good. Was the 4.3 10.4.B.0.569. Since the 10.4.1.B.0.101 sounds is working bad.
Click to expand...
Click to collapse
Well you're talking about it, i had the problem since the beginning with my Z, and a phone without earphones by incoming calls is useless, so I looked for another device for the daily use because i found no solution.

MichaBit said:
Well you're talking about it, i had the problem since the beginning with my Z, and a phone without earphones by incoming calls is useless, so I looked for another device for the daily use because i found no solution.
Click to expand...
Click to collapse
I found out that if you buy the jack audio flex replacement you fix it. I was looking for fixing by any update since that firmware but, i don't see anything.

MrDubsstep said:
Hi, i've been with my Xperia Z since 2013. In that time my phone was working good until the 5.0 Android Version. After i updated to that version, began some problems with the sounds.
*Notifications, Volume Up, Calls - Working Good.
*Sounds like voice notes, music, videos or youtube sounds doesn't work. Even when people call me i have to speak through handsfree. It's only fine if i put the headphones. Record my voice or any sounds only works if i put the headphones.
So, that's the problem. I downgraded to 4.2.2 version and the sounds worked fine. I upgraded from 5.1.1 to 6 or 7 version and is the same with the difference that i'm able to record voices or sounds without headphones. But still can hear normal sounds without headphones.
What i can do. The problem is since 5.0 version. Why i didn't hear about this problem, there are not many people with my problem.
EDIT: I tried with a lots of ROMs and finally found out what was the last rom that the sounds was working good. Was the 4.3 10.4.B.0.569. Since the 10.4.1.B.0.101 sounds is working bad.
Click to expand...
Click to collapse
here is the solution

chitshiv said:
here is the solution
Click to expand...
Click to collapse
Wow, seems to work. I will try later and let's see, thanks

chitshiv said:
here is the solution
Click to expand...
Click to collapse
OMG yes, it worked!! Thank you so much. It was so much time without sound. Finally i can change my ROM to another newer! ^^

MichaBit said:
Well you're talking about it, i had the problem since the beginning with my Z, and a phone without earphones by incoming calls is useless, so I looked for another device for the daily use because i found no solution.
Click to expand...
Click to collapse
there is official repair and fix method:
https://talk.sonymobile.com/t5/Xperia-Z1-Z1s/speaker-problem-after-lollipop-update/td-p/987476#gref

Related

[Q] Headset not clear

Hi guys,
I am facing trouble while using a head set with my phone for making calls. The person at the other end is hearing noises and distortions making the call quality really poor and making the headset useless. I tried with many headsets but its it till there. Without the head set the call quality is pretty fine.
The odd thing is that while doing voice calls through Skype, this issue does not pop up.
I am using 16gb s advance running stock JB android. Does anyone else face this issue?
Thanks.
chuckster_84 said:
Hi guys,
I am facing trouble while using a head set with my phone for making calls. The person at the other end is hearing noises and distortions making the call quality really poor and making the headset useless. I tried with many headsets but its it till there. Without the head set the call quality is pretty fine.
The odd thing is that while doing voice calls through Skype, this issue does not pop up.
I am using 16gb s advance running stock JB android. Does anyone else face this issue?
Thanks.
Click to expand...
Click to collapse
I was using headset that I got from the phone, white one. And I did not have any problems before. On stock, did not try it on CM ROMs.
shut_down said:
I was using headset that I got from the phone, white one. And I did not have any problems before. On stock, did not try it on CM ROMs.
Click to expand...
Click to collapse
Then it must be a hardware problem (not sure why skype calls works fine though ). Will get it checked out by Samsung guys. Thanks

[Q] Audio Jack keeps detecting headphones

A week ago I updated my Xperia Z (6603) to lollipop from android 4.2.2. After this update every seemed to work well except for the speaker that all of a sudden didn't work anymore. At first I feared a hardware fault but then i noticed a notification from Smart Connect saying that the headphones where connected except they weren't. This explained a lot since the phone was indeed acting as is there were headphones connected. After this discovery I tried a lot of solutions I found on the internet.
I tried to plug in and plug out my headphones.
I rebooted the device.
I downloaded the app Sound About, it worked but it would mean that I will forever need to change the setting in the app if I wanted to listen to music on my headphones or over the speakers.
I fiddled in the headphone jack with a toothpick (??)
I reflashed the Lollipop firmware and tried different regions.
After that I tried reflashing every Sony Firmware that I found on the internet. I found out that when I reflashed to the first Android 4.1 Firmware that my speakers started working again. Giving me hope that this was indeed a Software problem and not a Hardware failure (since my warranty has ran out this March). After that I flashed Android 4.2.2 and everything was still all right. But then when I flashed to android 4.3 and it resulted in my original problem. And the same with Android 4.4.4 and ofcourse 5.0.
After I week I'm getting quite desperate since I now need to carry my headphones around for if someone calls me. Another problem is that I can't downgrade to 4.2.2 since last week I also bought an Android Wear device and I need at least 4.3 to be able to use it. So I was hoping that maybe some of you guys know if this is a commonly known problem. So if you are familiar with this problem and are able to help please post your solution below. I'd be extremely greatfull!
edit: To be more precise, it all goes goes wrong with Firmware 10.4.1.B.0.101.
I have updated my firmware to 5.0.2 about 5 days ago. It all goes fine until now, not experiencing any of your problem eventhough with KitKat Firmware 10.5.1.A.0.230 or Jellybean 10.4.1.B.0.101.
FYI because I've unlocked my bootloader and can't received OTA or PC companion update, so I download and flash the FTF using Sony Flash Tools.
Have you tried C6603_10.6.1.A.0.454_HK.ftf version? It works just fine for me.
And let me know whether your bootloader unlocked or locked.
==================================================================
Device = Xperia Z C6602
Firmware = Lolipop 10.6.A.0.454
Bootloader = Unlocked
Rooted = Yes
Thanks for the reply, I did try that firmware but sadly it didn't work for me. And my bootloader is still locked. Does that matter? It also tried updating OTA or Sony's PC Companion but both with similar results.
Dwurck said:
Thanks for the reply, I did try that firmware but sadly it didn't work for me. And my bootloader is still locked. Does that matter? It also tried updating OTA or Sony's PC Companion but both with similar results.
Click to expand...
Click to collapse
Since your bootloader still locked, unlocking it will lost your TA partition (can't use bravia engine on album). I've lost it because I don't backup the TA. So, if you plan for unlocking it, be sure backup your TA.
Don't know what to say, because Mine work just fine. But I believe that was Software fault because you've said that just fine on earlier Firmware and THE MOST IMPORTANT it's work with Sound About. Glad you still can use your Speaker although kinda annoying for keep changing the setting to swap between speaker and headset. I'll try to work around to find any way out for your problem.
Dwurck said:
A week ago I updated my Xperia Z (6603) to lollipop from android 4.2.2. After this update every seemed to work well except for the speaker that all of a sudden didn't work anymore. At first I feared a hardware fault but then i noticed a notification from Smart Connect saying that the headphones where connected except they weren't. This explained a lot since the phone was indeed acting as is there were headphones connected. After this discovery I tried a lot of solutions I found on the internet.
I tried to plug in and plug out my headphones.
I rebooted the device.
I downloaded the app Sound About, it worked but it would mean that I will forever need to change the setting in the app if I wanted to listen to music on my headphones or over the speakers.
I fiddled in the headphone jack with a toothpick (??)
I reflashed the Lollipop firmware and tried different regions.
After that I tried reflashing every Sony Firmware that I found on the internet. I found out that when I reflashed to the first Android 4.1 Firmware that my speakers started working again. Giving me hope that this was indeed a Software problem and not a Hardware failure (since my warranty has ran out this March). After that I flashed Android 4.2.2 and everything was still all right. But then when I flashed to android 4.3 and it resulted in my original problem. And the same with Android 4.4.4 and ofcourse 5.0.
After I week I'm getting quite desperate since I now need to carry my headphones around for if someone calls me. Another problem is that I can't downgrade to 4.2.2 since last week I also bought an Android Wear device and I need at least 4.3 to be able to use it. So I was hoping that maybe some of you guys know if this is a commonly known problem. So if you are familiar with this problem and are able to help please post your solution below. I'd be extremely greatfull!
edit: To be more precise, it all goes goes wrong with Firmware 10.4.1.B.0.101.
Click to expand...
Click to collapse
I´ve got same problem, so I think must be a software bug, or something like that
Software problem
Dwurck said:
A week ago I updated my Xperia Z (6603) to lollipop from android 4.2.2. After this update every seemed to work well except for the speaker that all of a sudden didn't work anymore. At first I feared a hardware fault but then i noticed a notification from Smart Connect saying that the headphones where connected except they weren't. This explained a lot since the phone was indeed acting as is there were headphones connected. After this discovery I tried a lot of solutions I found on the internet.
I tried to plug in and plug out my headphones.
I rebooted the device.
I downloaded the app Sound About, it worked but it would mean that I will forever need to change the setting in the app if I wanted to listen to music on my headphones or over the speakers.
I fiddled in the headphone jack with a toothpick (??)
I reflashed the Lollipop firmware and tried different regions.
After that I tried reflashing every Sony Firmware that I found on the internet. I found out that when I reflashed to the first Android 4.1 Firmware that my speakers started working again. Giving me hope that this was indeed a Software problem and not a Hardware failure (since my warranty has ran out this March). After that I flashed Android 4.2.2 and everything was still all right. But then when I flashed to android 4.3 and it resulted in my original problem. And the same with Android 4.4.4 and ofcourse 5.0.
After I week I'm getting quite desperate since I now need to carry my headphones around for if someone calls me. Another problem is that I can't downgrade to 4.2.2 since last week I also bought an Android Wear device and I need at least 4.3 to be able to use it. So I was hoping that maybe some of you guys know if this is a commonly known problem. So if you are familiar with this problem and are able to help please post your solution below. I'd be extremely greatfull!
edit: To be more precise, it all goes goes wrong with Firmware 10.4.1.B.0.101.
Click to expand...
Click to collapse
A headset contains microphone but a headphone doesnt.
just insert the headset but dont pust it hard leave a little space. If you see headphone icon and not headset icon play any music. When music is currently playing and you hear sound on the headset just push the jack hard to lock. The headphone icon must still be a headphone icon. If it change to headset(thats the icon with microphone) icon repeat the process....if you insert jack on phone directly and push hard to lock , you will see a headset icon, in this setting you can never hear music.
this is a mystery bug in xperia z NEVER been fixed. i also have this problem yet i gave up already .. im running custom rom Lineage OS 14.1 nighties still have this issue.
There is no solution am afraid its been 2 years am facing this problem and use sound about to change to speaker or headphone
my friend had this problem before but he fixed it by changing that thing where you plug the headphones .

Marshmellow Bluetooth Phone Issues?

As soon as I updated to Marshmellow I instantly starting having issues with my audio quality via bluetooth car. On 5.1.1 voice quality was fine, but now it sounds almost like it's out of phase and skipping badly. Is this a known issue, if so, is there a fix?
Thanks!
I use BT in my truck every day. I haven't had any skips that are consistent. Every once in a while, I might hear the audio drop for a split second, but I don't find that it's worse than it was before. I use mine for music and voice calls. I never have any trouble with voice calls. I've always had those little random split second drops with any phone I've had, so I figure it's my stereo.
This sounds more like someone put the whole car underwater and is trying to speak with their mouth full of water as well. I had no problems before when I was on 5.1.1. I've tried a customer 6.0 rom and it has the same problem. I'll try going back to a 5.1.1 rom and see if still does it.
sirianthe3rd said:
This sounds more like someone put the whole car underwater and is trying to speak with their mouth full of water as well. I had no problems before when I was on 5.1.1. I've tried a customer 6.0 rom and it has the same problem. I'll try going back to a 5.1.1 rom and see if still does it.
Click to expand...
Click to collapse
The Bluetooth bug is a known bug in MM, Google it and you'll find out.
DrakenFX said:
The Bluetooth bug is a known bug in MM, Google it and you'll find out.
Click to expand...
Click to collapse
I saw issues where there were bluetooth connection issues where there would be no audio, but not specifically my problem. Do you have any documentation so I know what to look for in the future?
Audio streaming from something like Spotify is not affected, just when the car is used as a headset.
sirianthe3rd said:
I saw issues where there were bluetooth connection issues where there would be no audio, but not specifically my problem. Do you have any documentation so I know what to look for in the future?
Audio streaming from something like Spotify is not affected, just when the car is used as a headset.
Click to expand...
Click to collapse
i don't remember the Doc. about the issue, i remember reading about it few months ago and yeah was about Car Bluetooth connection but not every car by the way.
DrakenFX said:
i don't remember the Doc. about the issue, i remember reading about it few months ago and yeah was about Car Bluetooth connection but not every car by the way.
Click to expand...
Click to collapse
Thanks for trying. I went back to Lollipop and the issue is gone. Definitely a bug in Marshmallow.
My experience was opposite. Bluetooth sound quality was horrible on 5.1. After updating to 6.0 all problem went away. I was extremely happy with their fix.

Sound problem when calling solved by custom ROM?

My friend has a problem with his galaxy s4 active. His microphone and speaker work perfectly when testing with music and audio recording. But when calling someone the speaker is dead silent and the other person can't hear him. I saw a bunch of threads where they reheat the audio IC and so on. He is running android 5.0.1. Now my question is: is this a software problem and can it be fixed by flashing CM? Thanks for any and all replies.
Edit: If you're wondering I know how to flash custom ROMs and have a lot of experience doing that.
I have the same problem, no sound when call via telephone app. Videos and music are prefect to. The best is when I use WahtsApp and call to someone everything is ok. So I think hardware is ok but something is blocking standard telephone application. I reset my phone (wipe) and reload rom but the problem wasn't gone.
I'm still looking for any solution so maybe someone can help.
Tx
Samsung headphones are not working too.
Solution:
http://forum.xda-developers.com/gal...ute-person-t3169864/post62150085#post62150085
And post 7
ungrillao said:
Solution:
http://forum.xda-developers.com/gal...ute-person-t3169864/post62150085#post62150085
And post 7
Click to expand...
Click to collapse
Thanks for the reply I was thinking it is a software glitch considering sound recording still works.
Sent from my Xperia M2 using Tapatalk

Question Spotty stereo speaker

As of the last few days the stereo speaker on my zenfone 8 has stopped working in some applications.
For example spotify, netflix and youtube no longer output via the stereo speaker, but just out of the top speaker.
If I make a phone call the speaker functionality still works great.
I am running the stock rom without root and did recently receive an update, but i don't remember if this issue already existed prior to that.
Is anyone else experiencing the same thing?
Flaggie said:
As of the last few days the stereo speaker on my zenfone 8 has stopped working in some applications.
For example spotify, netflix and youtube no longer output via the stereo speaker, but just out of the top speaker.
If I make a phone call the speaker functionality still works great.
I am running the stock rom without root and did recently receive an update, but i don't remember if this issue already existed prior to that.
Is anyone else experiencing the same thing?
Click to expand...
Click to collapse
Just tried with Spotify. Worked
Flaggie said:
As of the last few days the stereo speaker on my zenfone 8 has stopped working in some applications.
For example spotify, netflix and youtube no longer output via the stereo speaker, but just out of the top speaker.
If I make a phone call the speaker functionality still works great.
I am running the stock rom without root and did recently receive an update, but i don't remember if this issue already existed prior to that.
Is anyone else experiencing the same thing?
Click to expand...
Click to collapse
Which Firmware are you using? I got an update this morning

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