Screen Off Edge Lightning issue - Samsung Galaxy Note 8 Questions and Answers

Hello note 8 owners
I have a problem with the edge lightning feature. It works great when screen is on. I also really like the small notification when its activated. (Much better as the standard heads up notifications.
But the edge lightning don't work when screen is off [emoji53]
I asked on a German forum and there the people also reported it won't work when screen is turned off.
So it only wrong work with German DBT CSC or it is a firmware bug?
Sent from my SM-N950F using Tapatalk

Haha. Mine works when the screen is off but not when it's on.

Really? What the.....
Then you should be a lucky guy. When screen is on, this feature is nearly useless. Because then i see an incoming message.
now is the question: why is it the other way around you
Sent from my SM-N950F using Tapatalk

No idea. I've tried all 3 settings, when it's on, when it's off, and always. No matter what it only works when it's off.
Actually, sms only works when the screen is off. I was configuring blokada, and it worked when the screen was on.
It doesn't work for gmail at all.

Turn the notiffication popup
Try to turn on pop-up notification from the application settings. I got the same problem, already turn the edge ligjtning to 'always'. When i go to LINE and WhatsApp messenger then i realized that i wasn't turn the pop-up notification on :good: and now it soved and really pretty on my phine (Galaxy Note8)

Sylversteffan said:
Try to turn on pop-up notification from the application settings. I got the same problem, already turn the edge ligjtning to 'always'. When i go to LINE and WhatsApp messenger then i realized that i wasn't turn the pop-up notification on :good: and now it soved and really pretty on my phine (Galaxy Note8)
Click to expand...
Click to collapse
actually that finally worked, but not all apps have popup notification settings. i don't like that popup from whatsapp when I turn the screen on. but at least the edge light works this way

Related

[Q] Edge Lighting no longer working?

I picked up a white 32gb s6 edge in my local Verizon store on Friday, and all was well. Today I noticed that the Edge Lighting feature no longer works. It's enabled in my settings and worked when I first obtained the phone. I tried restarting it to no avail. When I receive messages my screen lights up and shows the lock screen instead of showing the coordinated colours. This only happens when the screen is face down though, and the screen stays locked when it's face up and I receive a text. I tried turning the phone off and back on and switched the edge features from the right side to the left side and the first time I received a text the screen flashed on for a moment and then locked again and the edge lighting was turned on. It did not work after that, however, and I switch the features back to the right side. The screen no longer lights up when I receive a text when my phone is face down, and the lighting feature is still not working. Is there anything I can do?
I would get the device replaced.
Sent from my SM-G925V using XDA Free mobile app
onceuponanandroid said:
I picked up a white 32gb s6 edge in my local Verizon store on Friday, and all was well. Today I noticed that the Edge Lighting feature no longer works. It's enabled in my settings and worked when I first obtained the phone. I tried restarting it to no avail. When I receive messages my screen lights up and shows the lock screen instead of showing the coordinated colours. This only happens when the screen is face down though, and the screen stays locked when it's face up and I receive a text. I tried turning the phone off and back on and switched the edge features from the right side to the left side and the first time I received a text the screen flashed on for a moment and then locked again and the edge lighting was turned on. It did not work after that, however, and I switch the features back to the right side. The screen no longer lights up when I receive a text when my phone is face down, and the lighting feature is still not working. Is there anything I can do?
Click to expand...
Click to collapse
Are you using the people edge? I had the same issue and I was able to get it working again. It is not an accelerometer issue. I disabled the people edge as soon as I got the phone since I figured I would never use it. After a day or 2 of using the phone I realized the edge lighting was not working at all even though it was enabled. What I did was re-enable the people edge, set a friend to a color and then I had that person text me to see if that was working, which it did, so at that point I was sure it wasn't a broken accelerometer as some users have stated. I then deleted that friend from people edge, (so that all colors were set to default) I once again turned off the people edge and then finally retested the edge lighting and voila! It worked. It must have been some kind of glitch that I reset by re-enabling the people edge and then turning it back off. It has been 2 days and I can confirm it is still working. I hope this might work for you too! Let me know!

Notification sound cut off, now screen won't turn on

Since updating to marshmallow, my longer notification sounds, especially Calendar Snooze, are cut off.
I read somewhere about an app setting to allow it to turn the screen on as a fix. I did that but now I can't remember what app I made the change in or where I read that suggestion. I thought it might have been Light Flow, but I can't find it in there.
Now my power button fails to wake up the screen the majority of the time. Sometimes the lock screen will flash for a fraction of a second and go black again. Usually it takes 6-10 tries before the screen finally stays on so I can use my phone.
Since the wake up problem started when I tried to fix the notification sound, I'm pretty sure they're related. Any ideas?
Sent from my Nexus 6 using Tapatalk
JimSmith94 said:
Since updating to marshmallow, my longer notification sounds, especially Calendar Snooze, are cut off.
I read somewhere about an app setting to allow it to turn the screen on as a fix. I did that but now I can't remember what app I made the change in or where I read that suggestion. I thought it might have been Light Flow, but I can't find it in there.
Now my power button fails to wake up the screen the majority of the time. Sometimes the lock screen will flash for a fraction of a second and go black again. Usually it takes 6-10 tries before the screen finally stays on so I can use my phone.
Since the wake up problem started when I tried to fix the notification sound, I'm pretty sure they're related. Any ideas?
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
if youre using lightflow id suggest wiping the data in it and resetting your notification settings. it does tend to override the system so i can see that screwing with the duration of the notification, and starting fresh usually solves most problems
i have mine set to wake the screen for SMS but not MMS. it creates similar problems with the screen
Thanks for the info. I tried just toggling the screen on settings on and back off for all of the Light Flow apps, and it seems to have fixed my screen turn on problem, at least for now.
Sent from my Nexus 6 using Tapatalk
I'm having the same notification sound cut short problem, I have a nexus 7 wifi 2013 model running Mohamed rom v2.1
Whenever anyone calls me on google hangouts, the ring only lasts for a second before its cut off, this doesn't happen if the front cover is open, it happens only when its closed.
I didn't have this problem on kitkat, but on MM this problem started from day 1.
I don't see any light flow option anywhere.
Any suggestions to fix this will be very appreciated.
Thanks.
A.Ahmed79 said:
I'm having the same notification sound cut short problem, I have a nexus 7 wifi 2013 model running Mohamed rom v2.1
Whenever anyone calls me on google hangouts, the ring only lasts for a second before its cut off, this doesn't happen if the front cover is open, it happens only when its closed.
I didn't have this problem on kitkat, but on MM this problem started from day 1.
I don't see any light flow option anywhere.
Any suggestions to fix this will be very appreciated.
Thanks.
Click to expand...
Click to collapse
LightFlow fixed my screen problems, but it was just a coincidence that I installed Marshmallow and my sounds got cut off around the same time. I'm still looking for a solution to that issue. Similar to you, if my screen is on, the notification sounds work correctly. If the screen is off, they get cut off.

[Q] I Need Help With Lockscreen Notifications

So after many years with iPhone I decided to jump back to Android this year with a Galaxy Note 8 and I need some help.
No matter what I try I can't seem to get lockscreen notifications to turn the screen on so that I can see them. I hear the notification sound but unless I manually turn the screen on nothing happens.
I've checked and rechecked all the settings both within apps and in phone settings but still no joy.
I have my iPhone and the Note 8 side by side on my desk and the iPhone lights up each time I get a notification but my Note 8 just plays the notification sound I set for a particular app.
Is this something that just isn't possible? Or should I be seeing the screen light up when notifications come in?
Thanks!!
rocknblogger said:
So after many years with iPhone I decided to jump back to Android this year with a Galaxy Note 8 and I need some help.
No matter what I try I can't seem to get lockscreen notifications to turn the screen on so that I can see them. I hear the notification sound but unless I manually turn the screen on nothing happens.
I've checked and rechecked all the settings both within apps and in phone settings but still no joy.
I have my iPhone and the Note 8 side by side on my desk and the iPhone lights up each time I get a notification but my Note 8 just plays the notification sound I set for a particular app.
Is this something that just isn't possible? Or should I be seeing the screen light up when notifications come in?
Thanks!!
Click to expand...
Click to collapse
Check and see if they are turned on. Menu>settings>lock screen and security>notifications>turn it on.
ggrant3876 said:
Check and see if they are turned on. Menu>settings>lock screen and security>notifications>turn it on.
Click to expand...
Click to collapse
Yup, checked and double checked. It has been and is turned on.
rocknblogger said:
Yup, checked and double checked. It has been and is turned on.
Click to expand...
Click to collapse
Do you have AOD turned on? I don't use it so not sure if that's it or not.
ggrant3876 said:
Do you have AOD turned on? I don't use it so not sure if that's it or not.
Click to expand...
Click to collapse
I didn't but I just turned it on to see if that changes anything. And just to be very clear, the notifications are there it's just that the screen doesn't come on for me to see them.
On mine they come on the screen automatically. And I can read them there.....but for me the issue I don't how to control how long the screen stay on.
I noticed stay on for about 1 minute and then ont AOD display comes back. Not sure where in the settings I can change how long they stay on.
My regular screen time out is set to 15 seconds. So that's not what it's going by.
Meanwhile I've found two apps which can change things "Glimpse Notifcations" which is free and has forum here at XDA and also Nils which are very good.
BUt I'd rather not use an app....
For OP, notifications settings are found in many different places. Make sure you turn them on all of them...and in advanced you can even point which notificatons show contents.
---------- Post added at 09:46 PM ---------- Previous post was at 09:27 PM ----------
rocknblogger said:
Yup, checked and double checked. It has been and is turned on.
Click to expand...
Click to collapse
Make sure you click in the middle of the setting line subject to access more options...
Meaning Settins, > Lock screen and Security > Notifications....Do not just toggle this setting ON on this screen.... please touch on Notificatons title to access sub menu... where you have now more options..... ON , Hide Cotent..., Icons Only and All Apps and the list of apps...
Now make sure there you have Hide Conntent to OFF. and Notification ICon Only OFF......
Let me know if you find the way to make Notification stay longer on the lock screen then the 1 minute default I"m experiencing

Edge lighting won't work with the screen off

I've tried everything. It works fine with the screen on, but that's not really useful.
I have edge lighting set to "always", and I've selected the apps to use with edge lighting, but it still won't work with the display off. I've tried it both with and without the always on display on, too.
Any suggestions?
You're not the only one. Heard it is corrected and works with Oreo beta from a user in the Samsung community.
Mine works for text messages, but I can't get it to work for Gmail. Even with it set to go off for gmail, it doesn't. Maybe instead of waiting for Oreo, they should fix some of these things now.
Works just on Samsung text for me only.
Sent from my SM-N950U using Tapatalk
neograndizer said:
You're not the only one. Heard it is corrected and works with Oreo beta from a user in the Samsung community.
Click to expand...
Click to collapse
That's frustrating. Could be months before we see Oreo. Why not just push an update to fix it now?
i had this problem before and to fix it just set the edge lighting to "when screen is off" then call yourself and see, if it works change it back to "always" and test
seems to work if you can turn on popup notification inside the app you want to use for edge light. whatsapp, telegram works for example. but I don't like that popup which appears when you turn on the screen..
neograndizer said:
You're not the only one. Heard it is corrected and works with Oreo beta from a user in the Samsung community.
Click to expand...
Click to collapse
Egg Chaser said:
That's frustrating. Could be months before we see Oreo. Why not just push an update to fix it now?
Click to expand...
Click to collapse
I am on the leaked ota of oreo. Edge lighting on my s8+ works only with screen on for me. Maybe they'll fix it for the final ota.
Not working
I am on final oreo update but still edge light doesn't work when screen is off
Me to i got the final oreo and doesn't work bte in nauhat it worked normal before upgrade
Amy news, guys? I don't know why Samsung offers the option screen off if it doesn't work..
Turn on pop up notifications in WhatsApp to get edge lighting work on screen off
h1ghland3r said:
Amy news, guys? I don't know why Samsung offers the option screen off if it doesn't work..
Click to expand...
Click to collapse
You don't have the apps selected in edge screen to hide sensitive so content on the lock screen do you?
TechOut said:
You don't have the apps selected in edge screen to hide sensitive so content on the lock screen do you?
Click to expand...
Click to collapse
No I don't I only enabled Edge Lighting for Telegram and WhatsApp and both show the content in lock screen, but the Edge Lighting only happens when the device is unlocked/screen on.
Sent from my Galaxy Note8
h1ghland3r said:
No I don't I only enabled Edge Lighting for Telegram and WhatsApp and both show the content in lock screen, but the Edge Lighting only happens when the device is unlocked/screen on.
Click to expand...
Click to collapse
That's the same for me with whatsapp. It's not a bug edge lighting doesn't work with all apps all the time
TechOut said:
That's the same for me with whatsapp. It's not a bug edge lighting doesn't work with all apps all the time
Click to expand...
Click to collapse
Thanks for share.
Sent from my Galaxy Note8
h1ghland3r said:
Thanks for share.
Click to expand...
Click to collapse
I wish it would work for everything too believe me. Some apps I have selected don't show even when the screen is on my whatsapp does and my text do but they don't show with it off either
Edge lighting only works for snapchat if the option to turn on the screen is enabled. It seems that edge lightning relies on apps to turn on the screens and interprets it as edge lighting.
I have the official Oreo on mt S8 plus, and it only works on screen off f I have popup notifications on.
I add that even with this, the edge lighting will not work on screen off when the phone is turned screen down, facing the table totally strait, it needs to be tilted for edge lighting to work.
This is USELESS, this is not only beauty and show off features, we do not really need it to work when the phone is on in my hand only.
Nowadays lots of us would put the phone on the table face down for many reasons, ring holder on the back, force always on display to turn off but still need to see edge lighting.
So it would be good feature to add which applications uses edge lighting when screen off.
This problem only occurs with whatsapp I guess, I tried it with Viber, and it works without popup messages, aith screen off and phone turned down on it"s face
khaeid said:
I have the official Oreo on mt S8 plus, and it only works on screen off f I have popup notifications on.
I add that even with this, the edge lighting will not work on screen off when the phone is turned screen down, facing the table totally strait, it needs to be tilted for edge lighting to work.
This is USELESS, this is not only beauty and show off features, we do not really need it to work when the phone is on in my hand only.
Nowadays lots of us would put the phone on the table face down for many reasons, ring holder on the back, force always on display to turn off but still need to see edge lighting.
So it would be good feature to add which applications uses edge lighting when screen off.
This problem only occurs with whatsapp I guess, I tried it with Viber, and it works without popup messages, aith screen off and phone turned down on it"s face
Click to expand...
Click to collapse
Thanks mate... really bad to hear am that... edge stuff is a really good feature but if it doesn't work is really frustrating. Hope to Samsung fix this annoying issue.

Notification screen wake

Hey guys,
Just got my phone in the mail today. One thing I have noticed is that notifications don't wake the screen up at all, no matter the app. I can't seem to find a way to turn it on either. I've used the app Glimpse Notifications on my G6 but it was a bit buggy and drained the battery.
I don't use the AOD because I'm not a fan, but does anyone know a way to ensure notifications wake the screen?
As far as I know without AOD on the only notification you'll receive is the LED indicator at the top of the screen. The screen won't light up when something new comes in.
Also, does anyone else notice that you can't double tap notifications to unlock the phone? You have to tap then swipe - can this be changed? It's super annoying.
lemonliam15 said:
Hey guys,
Just got my phone in the mail today. One thing I have noticed is that notifications don't wake the screen up at all, no matter the app. I can't seem to find a way to turn it on either. I've used the app Glimpse Notifications on my G6 but it was a bit buggy and drained the battery.
I don't use the AOD because I'm not a fan, but does anyone know a way to ensure notifications wake the screen?
Click to expand...
Click to collapse
Android Oreo introduced new Notification Channels. From Settings -> Notifications, you can specify the priority for each app. Anything below URGENT will not wake the screen when it comes in.
I spoke to samsung support, even if urgent - only native apps will wake up the screen, Like Samsung SMS.
Gmail or Whatsapp will not or any other app you install, only the once that came with the samsung rom installed
I use the app Glimpse Notification. It works very well.
lemonliam15 said:
Hey guys,
Just got my phone in the mail today. One thing I have noticed is that notifications don't wake the screen up at all, no matter the app. I can't seem to find a way to turn it on either. I've used the app Glimpse Notifications on my G6 but it was a bit buggy and drained the battery.
I don't use the AOD because I'm not a fan, but does anyone know a way to ensure notifications wake the screen?
Click to expand...
Click to collapse
The last 4 years Samsung has stop the faction to wake screen on with notifications...Instead you have AOD to notify you....
So the only solution is to use 3rd party app like ''Glimpse notifications'' that Works excellent with all samsung devices with no battery drain....
this is ridiculous.
I'm on 8.1 oreo latest build for unlocked Note9.
I turn off AOD, I have all apps notifications set to urgent.
Edge lighting works great with the screen on. With the screen off it's worthless. Nothing works with edge lighting and the screen off. And AOD off except the alarm app.
If its sms wake you want there are 3rd party sms apps that will wake the phone. but agree there should be a way. not even sure rooting the phone would do it.

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