Database Develop

Disappointed with the 77.12.22 update

I was very excited when I got the pop up notification of a system update available on my phone. I dug around online to try and find a changelog with no luck. So I decided to pull the trigger anyway and see if it fixed any of my main frustrations with the phone.
There are 3 things that should be a simple update to fix yet none of the 3 were included.
1) http://forum.xda-developers.com/showthread.php?t=1858043
Ability to change default homescreen. I like having screen 2 as the default so I can page left for utility apps/widgets and page right for music/play apps/widgets. Apparently the homescreen furthest left is always the default. Every other launcher I have ever used has let you specify which homescreen you want to be the default.
2) http://forum.xda-developers.com/showthread.php?t=1815915
I spent the $50 or so for the desktop dock since I use my phone as my alarm clock on my nightstand. EVERY time I plug the phone it (set to bedside clock to launch as default) it comes up with an error that smartdock has stopped working. I shouldn't have to revert to an old version of the Google store as a workaround, a system update should have fixed this!
3) Phone/Notification ring volumes are independant with no way to link together. (couldn't find a reference thread)
When I use the volume rockers on the side of the phone it adjusts only the incoming call ringer volume, not the notification volume. If I want both to be loud or both to be quiet I have to pull down the notification bar, tap the settings icon, tap the sound icon, tap volumes and adjust both, which can not be done silently as the ringer plays as you adjust them! THIS IS NOT CONVENIENT AT ALL!!! My old Atrix 4g had the option to link the 2 together which makes the most sense! Again, this should be a simple option to add with a patch.
I know these are little things in the big picture, but the fact that a patch was pushed out and failed to address any of them leaves me very frustrated. Apparently the only thing that seems to have changed with a 70+mb update is a new camera icon.

Notacop said:
I was very excited when I got the pop up notification of a system update available on my phone. I dug around online to try and find a changelog with no luck. So I decided to pull the trigger anyway and see if it fixed any of my main frustrations with the phone.
There are 3 things that should be a simple update to fix yet none of the 3 were included.
1) http://forum.xda-developers.com/showthread.php?t=1858043
Ability to change default homescreen. I like having screen 2 as the default so I can page left for utility apps/widgets and page right for music/play apps/widgets. Apparently the homescreen furthest left is always the default. Every other launcher I have ever used has let you specify which homescreen you want to be the default.
2) http://forum.xda-developers.com/showthread.php?t=1815915
I spent the $50 or so for the desktop dock since I use my phone as my alarm clock on my nightstand. EVERY time I plug the phone it (set to bedside clock to launch as default) it comes up with an error that smartdock has stopped working. I shouldn't have to revert to an old version of the Google store as a workaround, a system update should have fixed this!
3) Phone/Notification ring volumes are independant with no way to link together. (couldn't find a reference thread)
When I use the volume rockers on the side of the phone it adjusts only the incoming call ringer volume, not the notification volume. If I want both to be loud or both to be quiet I have to pull down the notification bar, tap the settings icon, tap the sound icon, tap volumes and adjust both, which can not be done silently as the ringer plays as you adjust them! THIS IS NOT CONVENIENT AT ALL!!! My old Atrix 4g had the option to link the 2 together which makes the most sense! Again, this should be a simple option to add with a patch.
I know these are little things in the big picture, but the fact that a patch was pushed out and failed to address any of them leaves me very frustrated. Apparently the only thing that seems to have changed with a 70+mb update is a new camera icon.
Click to expand...
Click to collapse
Sorry to hear that the update didn't live up to your expectations. For your first problem though, I would recommend an alternative launcher. The most popular ones used for ICS and above are Apex Launcher and Nova Launcher (I personally use Nova Launcher Prime, the paid version of Nova).
Just for clarification - you were in the soak test for this update, correct?

MagicXB said:
Just for clarification - you were in the soak test for this update, correct?
Click to expand...
Click to collapse
Well I guess that's the beauty of Android isn't it. I can download an alternate launcher, find an app to fix the volume thing and roll back to a previous version of the app store and all will be well. Guess it's time to do some "customizing".
If I am part of the soak test it would be news to me. All I know is while I was at work yesterday afternoon I got a pop up saying an update was available. I can't remember if I signed up for anything like beta testing or not.

Notacop said:
Well I guess that's the beauty of Android isn't it. I can download an alternate launcher, find an app to fix the volume thing and roll back to a previous version of the app store and all will be well. Guess it's time to do some "customizing".
If I am part of the soak test it would be news to me. All I know is while I was at work yesterday afternoon I got a pop up saying an update was available. I can't remember if I signed up for anything like beta testing or not.
Click to expand...
Click to collapse
If you opted in to the Motorola Feedback Network on the Motorola forums, then you are most likely a part of the soak test which is currently testing the update.

Hmm, I went to try my usual logins on the motorola forums page, found out I had only part way registered. It new my username/password but took me to an "edit your profile page" that allowed me to opt in to the Feedback Network. Apparently I hadn't done that before. Also I didn't have any devices registered there. Doesn't look like I got signed up for the soak test that way.
I spent a few minutes playing with 3rd party launchers and found out that the circles widget does not work with non stock launchers. I have come to really like the simplicity of the circles widget. I'll have to decide if a non-optimal default homescreen is worth the hassle to keep the circles widget.
I also tried to revert to an older version of google play music, but can't get it back to the version mentioned in the desktop dock crashing thread.
Downloading a free app called cVolume seems to have linked the phone/notifications volume.
So for now I am 1 for 3 on getting things straightened out. Maybe we will get the JB update soon and all of this will become a moot point...

I have to say I'm very happy with the new update...IMO the software was holding this device back and since the update I have had next to 0 lag.....actually love this device now.....sucks your having issues
Sent from my MB886 using xda premium

Hello. I´m from germany.
Will get the AHD in two weeks.. A buddy from usa will bring it over for me...Really want this phone since i saw it 1st time.
Sold my atrix1 cause of the bad display and at the moment got an motoluxe...so need a real phone again.:good:
Is this an ota only update for at&t?
Will unlock the phone for use t-mobile germany...so hope hope for root to...
Thx and sorry for my bad english!

davezaff said:
I have to say I'm very happy with the new update...IMO the software was holding this device back and since the update I have had next to 0 lag.....actually love this device now.....sucks your having issues
Sent from my MB886 using xda premium
Click to expand...
Click to collapse
Can you tell what has changed in the new update?

Don't get me wrong, the update didn't make anything worse. In fact I have noticed a few things running more smoothly.
My frustration comes from the update seemingly ignoring the minor complaints I have with the software. I was hoping the update fixed the things that bother me and it didn't do that.
Still the phone is a great phone and I plan on keeping it for a while.

Notacop said:
Don't get me wrong, the update didn't make anything worse. In fact I have noticed a few things running more smoothly.
My frustration comes from the update seemingly ignoring the minor complaints I have with the software. I was hoping the update fixed the things that bother me and it didn't do that.
Still the phone is a great phone and I plan on keeping it for a while.
Click to expand...
Click to collapse
Now if only Motorola and AT&T would push the update OTA for everyone....

After the update my external sdcard has become locked. Unable to add new files / delete old ones. Formatting doesn't work. Any ideas?

Neroga said:
After the update my external sdcard has become locked. Unable to add new files / delete old ones. Formatting doesn't work. Any ideas?
Click to expand...
Click to collapse
I guess you tried to reboot the phone with nothing attached to the usb port but sd card in ?

My phone has never touched a computer until last night when I flashed back to 77.10.16 in hopes of fixing the problem. No go. I read online in a number of places stating that certain phone companies are locking sd cards if it's in during an ICS update. Sadly, this was a class 10 32gb sandisk and it seems like I'll be needing a new one.
Sent from my Motorola Atrix HD

WARNING: Update A1PV1.0.0B25 breaks camera functionality

I installed update A1PV1.0.0B25 this morning and tried to take a photo in Bokeh mode and get, "Unfortunately, Camera has stopped," message. Then, I attempt to take photo in regular mode, the shutter click sounds, but no photo is taken. Not sure what other problems there are yet, but...PROCEED WITH CAUTION. Not sure what the fix is other than rolling back the update (if possible). Ironic in that this update was supposed to improve camera function. The video camera functionality appears to be working correctly.

Good to know! Thank you for the warning. I saw the notification about the update this morning but I am at work so didn't want to update until I got home. Now I may wait awhile to see if they know about this and will fix it soon.
Stinks though, as when I saw the notification I was actually a bit excited to see there was an update and for the camera especially! On well. Guess they need more thorough testing procedures...

It Breaks Google Camera Too!
I wish I hadn't been in such a rush to upgrade. This is extraordinarily bad. Didn't they QA this? As well this probably means that the marshmallow update won't be until probably mid to late Q1. I had got excited with the first update that they would update quickly. I guess that was wishful thinking. I really regret getting this phone.
Google Camera doesn't work as well. When you try and run it you see "Camera error - there was a problem saving your photo or video".

I got this phone mainly for the audio chip and its cheaper price even with these high end specs. So far my only complaint is with the camera, as I think it could be clearer and better. Image stabilization would help a ton. But like you I find myself questioning my choice. Looking at that BlackBerry Priv, but man, is that expensive!
Hopefully they can figure out the camera issues and release another update soon.

Dont update!
I was an idiot and updated this morning without checking this forum. I should have waited because now I have no camera. I can't take pictures, I can't take screenshots, this is a complete waste. Doesn't zte test this before releasing. Obviously not.

No response yet from ZTE support
I hit up their support on the website. Haven't heard anything back yet. Not holding my breath either. If I hear anything from, I'll make sure to update. In the meantime, it might help if those of us who were suckered into installing the update hit up their support and let them know. Y'know...in case they're inclined to think it's not a widespread issue, which it looks like it is.

Wow this is a bummer. Did anyone have a successful update?
Sent from my A1P using Tapatalk

a1pv1.0.0b25
i think i had a successful update cant find any bugs for now.checked the issues u guys mentioned in the camera i cant find any its good as it was. if u guys need anything do let me know i will test it and send the result. the camera works fine bokeh mode is fine it takes photos in normal mode and it takes screenshots too.somebody mentioned about the strength of the vibrator has gone down let me set mine in vibration for a little while and see.
it sucks when an update screws u up

vickytarunl said:
i think i had a successful update cant find any bugs for now.checked the issues u guys mentioned in the camera i cant find any its good as it was. if u guys need anything do let me know i will test it and send the result. the camera works fine bokeh mode is fine it takes photos in normal mode and it takes screenshots too.somebody mentioned about the strength of the vibrator has gone down let me set mine in vibration for a little while and see.
it sucks when an update screws u up
Click to expand...
Click to collapse
Glad to hear the update is good-to-go for you. So maybe the update isn't bad in and of itself, but may be busting the camera due to some incompatibility with something installed on some phones, but not on others. What could that be? I have no idea, but I think I see a factory reset in my very near future.

Oh, wow. On the phone with ZTE "VIP" support. They are effectively telling me "you can try a reset" and if that doesn't work "not our problem".

Seriously, So If the update messes up the device you are on your own? ?
Sent from my A1P using Tapatalk

OK, a further update after being on the phone with ZTE support for 1 1/2 hours. It appears that the upgrade had been cancelled because of problems with the release. I was offered a new device with the older release if a reset did not fix the problem.
However ZTE support could provide no transparency on when a new release could/would be available and ZTE provide no way to put in a proper support ticket for tracking purposes.

@gflash2015 Well at least they offend a new device. I rolled the dice and updated just now, hoping it would resolve my light and proximity sensor bug (both stopped working last week). Smooth sailing so far no sign of any of the bugs mentioned. Didn't fix the sensors though. Camera launches much faster now.
Sent from my A1P using Tapatalk

does wifi calling work on networks otherthan t mobile or this update is oly for t mobile customers
there is an uninstallable app that was included in the update ZTE rewards it sucks that i cant remove it.

I just tried doing a factory data reset and that seemed to clear up the camera/screenshot issues. It also managed to keep the phone on the B25 build so WiFi calling for T-Mobile was added along with the double-tap of the camera button to launch the camera.

ShaCanX said:
Wow this is a bummer. Did anyone have a successful update?
Sent from my A1P using Tapatalk
Click to expand...
Click to collapse
My update was successful also my camera is working great I've tried all the mode and haven't had any crashes
Sent from my A1P using Tapatalk

I decided not to do the update. But I just checked to see I still could and its saying my phone is currently up to date. So they did take the update away until they fix it. I don't know...

Update was messed up for me. I called tech support got a human in two rings. Reset the data via settings<apps<all<media storage then force stop and clear data.
This will wipe out your photos so make sure everything is backed up.
Everything works great now.
It took me only an 11 minute phone call.
The tech said there will be a patch out Monday. He also confirmed a marshmallow update is in the works.

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Axon Update - Camera Issue FIX
settings > apps > all > media storage > force stop & clear data
You will NOT lose any personal data including videos, photos, music files, etc. after this action
However, due to some technical issues, some of your personal settings may revert back to default after this update.
Including the following:
1. Incoming call, system notifications, SMS notifications, and Email notifications
2. Audio
3. Previously stored pictures will populate after 1 to 5 min (depending on number of files) after successful update.
4. Video recording will default to 4K.
5. Calendar notification ring volume
6. Music playlists and albums
7. Gallery settings
---------- Post added at 10:56 PM ---------- Previous post was at 10:53 PM ----------
gflash2015 said:
OK, a further update after being on the phone with ZTE support for 1 1/2 hours. It appears that the upgrade had been cancelled because of problems with the release. I was offered a new device with the older release if a reset did not fix the problem.
However ZTE support could provide no transparency on when a new release could/would be available and ZTE provide no way to put in a proper support ticket for tracking purposes.
Click to expand...
Click to collapse
settings > apps > all > media storage > force stop & clear data
You will NOT lose any personal data including videos, photos, music files, etc. after this action
However, due to some technical issues, some of your personal settings may revert back to default after this update.
Including the following:
1. Incoming call, system notifications, SMS notifications, and Email notifications
2. Audio
3. Previously stored pictures will populate after 1 to 5 min (depending on number of files) after successful update.
4. Video recording will default to 4K.
5. Calendar notification ring volume
6. Music playlists and albums
7. Gallery settings

Android Pie problem on my note9

Hello guys. I just intalled official pie update that came yesterday on my phone via OTA.
However I forgot to uninstall goodlock 2018 (im from EU and therefore its not officialy available) I had navstar (I added different buttons) and task changer turned on.
After installing Pie, these features are no longer available on my phone (in good lock app they appear blocked and I cant update them).
BUT since they were not turned off, now im stuck with them and I cant turn it off (the buttons from navstar are still there even after uninstal). I tried uninstalling but they still apear.
The result is that its now crashing with Pie ONE UI and experience home keeps crashing. I have temporarily added different launcher and its works, but if I go back to home experience, it starts lagging and crashing again.
What can I do? Can I officialy revert back to oreo, remove goodlock and then install pie again? Or is there other way to do it?
I have once heard that you must never uninstall goodlock features without turning them off first because they cause problems afterwards and it seems this is the case here.
Would appreciate any help here, the phone with default home experience launcher is useless because of crashing.

you could try a factory reset....

PorscheCarrera said:
Hello guys. I just intalled official pie update that came yesterday on my phone via OTA.
However I forgot to uninstall goodlock 2018 (im from EU and therefore its not officialy available) I had navstar (I added different buttons) and task changer turned on.
After installing Pie, these features are no longer available on my phone (in good lock app they appear blocked and I cant update them).
BUT since they were not turned off, now im stuck with them and I cant turn it off (the buttons from navstar are still there even after uninstal). I tried uninstalling but they still apear.
The result is that its now crashing with Pie ONE UI and experience home keeps crashing. I have temporarily added different launcher and its works, but if I go back to home experience, it starts lagging and crashing again.
What can I do? Can I officialy revert back to oreo, remove goodlock and then install pie again? Or is there other way to do it?
I have once heard that you must never uninstall goodlock features without turning them off first because they cause problems afterwards and it seems this is the case here.
Would appreciate any help here, the phone with default home experience launcher is useless because of crashing.
Click to expand...
Click to collapse
I had good lock too with nearly all mods being used and switched on, after update, other than my phone looking like crap, it's not caused any actual issues like you describe.
I don't use navstar though and I use ruthless launcher so maybe that's why.
Have you uninstalled each individual module? Rather than just the good lock app itself?
If so your only options are either wait for good lock to be updated, or a factory reset, I say a reset is always best after a major version update anyway, although I can't be arsed doing that myself yet

Well it seems that deleting Home Experience data fixed the issue. Thanks for the replies though.
On side note I realy dislike new recent apps. Task changer in good lock was miles miles better. If you watched something in youtube and went into recent apps it kept playing in background, here it leaves any app and scrolling isnt nearly as smooth. Hopefuly they add it back for pie because right now I sort of regret upgrading.

After my update on AT&T yesterday, I have persistent handles on left and right as well as the edge handle that is usable in the upper left. Anyone know how to get rid of these? I tried turning off edge panels and they still show. Also I have tried the transparency trick, no good there either. Is this a known "upgrade" or a known issue? Thanks in advance.

Disable One Hand Operation + for those handles

Do any of you know how to get multi window to work? It seems to be gone.

beta546 said:
I had good lock too with nearly all mods being used and switched on, after update, other than my phone looking like crap, it's not caused any actual issues like you describe.
I don't use navstar though and I use ruthless launcher so maybe that's why.
Have you uninstalled each individual module? Rather than just the good lock app itself?
If so your only options are either wait for good lock to be updated, or a factory reset, I say a reset is always best after a major version update anyway, although I can't be arsed doing that myself yet
Click to expand...
Click to collapse
What is ruthless launcher?

cushcalc said:
What is ruthless launcher?
Click to expand...
Click to collapse
Well...it's a launcher, called ruthless haha. Just Google it and you'll find the XDA page, it's a branch off from the original rootless launcher, basically it's a pixel launcher but with lots of extra settings.

I am on the us carrier AT&T. I am using the snapdragon model. I took the OTA yesterday and I left goodlock 2018 installed and all the addons enabled.
I am not getting any of the issues you described. The good lock app just shows all the mods as "disconnected". One hand operation and edge lighting are still working.

raul6 said:
Disable One Hand Operation + for those handles
Click to expand...
Click to collapse
Thanks mate, been scratching my head trying to get rid of those 2 bars. They were about the same height as the keyboard and pressing near a bar made it freeze for a few seconds. Cheers

Im on S8 exynos pie Beta 3. Task changer is not working. Even with badlock. Is this working for anyone of you?

GEN_EU_EEA_A2020G_Pro V2.3 Android Q

I just started to update to the GEN_EU_EEA_A2020G_Pro_V2.3 with Android Q.
DARK mode included!!!
https://ibb.co/m4w1GLR

Finally! Hope its Bug free, or at least ready for daily use

FaRe93 said:
Finally! Hope its Bug free, or at least ready for daily use
Click to expand...
Click to collapse
The face unlock is a bit slower than before, but overall seems more polish regarding the transitions and gestures.
Nevertheless, i think it needs a bit more "speed" on the transitions.

mikelsantanen said:
The face unlock is a bit slower than before, but overall seems more polish regarding the transitions and gestures.
Nevertheless, i think it needs a bit more "speed" on the transitions.
Click to expand...
Click to collapse
That's a easy fix,
Head over to " Developer Options " and change all Animation from 1 to 0.5

I did the bootloader unlock first. Broke the OTA. Can not be installed. Packet not matching the device.
Relocked the bootloader and it still does not work.
Did anyone update to Android 10 and unlocked the bootloader afterwards?

Sorry but last update is fu.ked up.Gestures in "System navigation" menu don't work.I can't choose this option. Only Virtual Navigation is available
Also I noticed much worse photos from stock camera

Antistar said:
Sorry but last update is fu.ked up.Gestures in "System navigation" menu don't work.I can't choose this option. Only Virtual Navigation is available
Also I noticed much worse photos from stock camera
Click to expand...
Click to collapse
Blame Google for that, they managed to break the thirdparty launcher support in Q. If you want gestures, use the stock launcher.

Android Q problems
Any one else who can't se the files in file explorer? Nothing is erased but it won't show either. The same with music in music player. Also a bit lag especially when screen lock is on and I want to control apps running.

the update can only be made if no magisk root and no twrp is installed (if twrp and magisk is installed, the update cancels) whether the bootloader is unlocked is irrelevant during the update

FaRe93 said:
Blame Google for that, they managed to break the thirdparty launcher support in Q. If you want gestures, use the stock launcher.
Click to expand...
Click to collapse
No, blame ZTE. Google fixed this issue with 3rd party launchers back in December. ZTE didn't implement the fix prior to pushing their update. This is on them! And they need to push a fix ASAP cause this is unacceptable!

Does anyone of you experience slow camera? It loads forever. Also switching the lenses.
Both with ZTE camera and Google camera mod.
Plus desktop mode works now [emoji1]
but the DPI is very low on my full HD screen. So not much fun yet.

Android Q issues
Since the new update of my mobile, the ZTE axon 10 pro, to Android Q I am experiencing problems:
*I can't turn of battery saving mode which makes my gps often useless.
*The always on display shuts off when I select specific hours of operation for the always on display.
*When the screen is locked then the mobile doesn't respond directly when I press something, always with a few seconds delay.
*Native file explorer can't find my files, I need to install third party apps to solve it.
*Sometimes the phone freezes, especially when using Chrome.
The are other small issues as well.*
I would like to sideload the new update to see if the problems will disappear but I can't find the zip file for the new update .
Anyone that has the zip file for the global version?
Anyone with similar or other issues?
Any ideas how to fix these?
Thanks in advance!

leolia78 said:
Since the new update of my mobile, the ZTE axon 10 pro, to Android Q I am experiencing problems:
*I can't turn of battery saving mode which makes my gps often useless.
...
Thanks in advance!
Click to expand...
Click to collapse
*I can't turn of battery saving mode which makes my gps often useless.
I never turn battery save mode on. I will check it.
*The always on display shuts off when I select specific hours of operation for the always on display.
I never see this. Once I realized that it turned on with almost 1 minute delay but I didn't check it once again.
*When the screen is locked then the mobile doesn't respond directly when I press something, always with a few seconds delay.
It is always fine for me.
*Native file explorer can't find my files, I need to install third party apps to solve it.
I have never used built in file explorer but I tried it. It works fine for me.
*Sometimes the phone freezes, especially when using Chrome.
I don't know Chrome. I use Opera. Very rarely it waits for longer time but it comes back in reasonable time. The phone has never been frozen fully.
May be you should do factory reset and also get all update from Google Store.

Hello,
I cannot see update to version 2.3 in system updater.
Do I need to do something more to be able to get this package with Android 10?

I am in the same boat.
I have the European version and android 10 is not showing at system updater.
Currently on 1.8

AmadKowal said:
Hello,
I cannot see update to version 2.3 in system updater.
Do I need to do something more to be able to get this package with Android 10?
Click to expand...
Click to collapse
I've the same problem too

adrenocromo said:
I've the same problem too
Click to expand...
Click to collapse
Messaged ZTE about the EU update to the A2020G variant.
"Thanks for contacting ZTE, we are sorry for the inconvenience caused to you.
We would like to inform you, updates when available are sent onto the phones via OTA (over the air).
Also it will be released based on the IMEI numbers as well, hence we kinldy request you to wait for the notification on your device for the update."
Guess its luck of the IMEI draw .

HSqueak said:
Messaged ZTE about the EU update to the A2020G variant.
"Thanks for contacting ZTE, we are sorry for the inconvenience caused to you.
We would like to inform you, updates when available are sent onto the phones via OTA (over the air).
Also it will be released based on the IMEI numbers as well, hence we kinldy request you to wait for the notification on your device for the update."
Guess its luck of the IMEI draw .
Click to expand...
Click to collapse
Maybe we Will get It next year

adrenocromo said:
Maybe we Will get It next year
Click to expand...
Click to collapse
I think it's a standard bull sh answer from them. Have you done any alterations to your rom? i have received the 2.3 android 10 version 2 months ago.
The reply you got can't be factual!

mikelsantanen said:
I think it's a standard bull sh answer from them. Have you done any alterations to your rom? i have received the 2.3 android 10 version 2 months ago.
The reply you got can't be factual!
Click to expand...
Click to collapse
No alterations. Bought from Amazon 2weeks ago

Anyone else having problems with "Home" setting?

My FE tends to randomly forget my choice of launcher. I have Rootless Pixel and Nova Launcher Beta installed, and from time to time I find myself back at the OneUI interface instead. When I go to Settings>Apps>Default Apps, I find Home app set to None. Then when I set one, I have to reboot the device to make it stick.
Am I the only one with this issue?

You are not alone. I contacted the Devs at Nova about it because I have the same issue. It seems to be a bug introduced with the December update.

Shadowdroid78 said:
You are not alone. I contacted the Devs at Nova about it because I have the same issue. It seems to be a bug introduced with the December update.
Click to expand...
Click to collapse
I found a thread in the Samsung community saying that if you go to Apps and clear data for OneUI, that fixes it. I tried it. I can't say for sure that it's permanently fixed, because it's an intermittent problem to begin with, but it hasn't happened since, so that's promising.