SM-N950F Draining Battery While in Pocket - Samsung Galaxy Note 8 Questions and Answers

Hi there!
I just bought four days ago a Note 8 (my 6 month old Pixel XL simply bricked itself) and i found it a pretty nice device.
But one strange thing is happening, maybe you guys can help me pinpoint where the problem is: when I put my device inside my jacket pocket, it goes really hot and battery goes down the drain.
If I remove it from my pocket, it cools down and battery drain comes back to acceptable levels.
My initial conclusion is that something using the proximity sensor is draining the battery... any ideas?
Do you guys recommend any tools that would help detect where the problem is? I don't want to root the device.
I use kin screen to keep the screen on while I am using the phone. I thought it might be the culprit at first, but uninstalling it didn't solve the problem.
I used package disabler pro to disable some bloatware like onedrive, carrier apps and such, no success. Enabled all apps again, same problem.
Any help would be appreciated... thanks in advance!

StealthNet said:
Hi there!
I just bought four days ago a Note 8 (my 6 month old Pixel XL simply bricked itself) and i found it a pretty nice device.
But one strange thing is happening, maybe you guys can help me pinpoint where the problem is: when I put my device inside my jacket pocket, it goes really hot and battery goes down the drain.
If I remove it from my pocket, it cools down and battery drain comes back to acceptable levels.
My initial conclusion is that something using the proximity sensor is draining the battery... any ideas?
Do you guys recommend any tools that would help detect where the problem is? I don't want to root the device.
I use kin screen to keep the screen on while I am using the phone. I thought it might be the culprit at first, but uninstalling it didn't solve the problem.
I used package disabler pro to disable some bloatware like onedrive, carrier apps and such, no success. Enabled all apps again, same problem.
Any help would be appreciated... thanks in advance!
Click to expand...
Click to collapse
Not sure what could be draining your battery in your pocket but you may want to try this setting: Settings>Display>Block accidental touches (prevent the screen from detecting touch input while your phone is in a dark place such as a pocket or bag)

See if it happens when the phone is in Safe Mode (ask Bixby)

djlee0314 enabled it...
After searching on google for a while, I found some threads that relates this battery drain with camera settings related to sensors and movement...
And voi la, it seemed to work for the most part.
Removed the phone from the charger at 7am and battery was draining as supposed until 1pm when the phone started getting hot again.
Removed from my pocket because I needed it online... placed it in the pocket in the evening and... cold.
I am starting to think that I might have a faulty unit... I am trying to avoid restoring it to factory defaults... will keep monitoring.
Thanks!

StealthNet said:
djlee0314 enabled it...
After searching on google for a while, I found some threads that relates this battery drain with camera settings related to sensors and movement...
And voi la, it seemed to work for the most part.
Removed the phone from the charger at 7am and battery was draining as supposed until 1pm when the phone started getting hot again.
Removed from my pocket because I needed it online... placed it in the pocket in the evening and... cold.
I am starting to think that I might have a faulty unit... I am trying to avoid restoring it to factory defaults... will keep monitoring.
Thanks!
Click to expand...
Click to collapse
Whats did you do whit this to fix it?

Never experience this issue with my N950N. Try enabling accidental screen touches maybe that will resolve it

Related

Help me before I deploy to afghanistan

Having bad battery issues on any froyo even stock. My battery seems to die as soon as I use it.when its off I also lose like 5 percent an hour. I've calibrated the battery used uv kernels and done all I think I can. Anyone know any ways to determine if its a harder problem or something I'm doing.
Maybe you have an app that is either updating constantly (radio is on often ) or preventing the phone from sleeping. You might try looking at partial wake usage in the spare parts app. Or maybe turning on airplane mode to see if that helps the drain. You could always wipe and start fresh. Good luck.
Wiped fresh several times. Same issue.checked partial wake and its good. Now that I notice under battery history sensor usage out says android system and its been on 100 percent of the time.even after I unplug.what could that be? I read somewhere it said google maps had a sensor bug so I un installed it and same issue. Anyone else having this issue? I wonder what app its doing that
Really? Afghanistan? That must SUCKKKK how long you gonna be there for?
I saw a thread the other day, this guy had the same problem. It ended up being a defective phone/battery. He got it fixed with HTC.

[Q] Suddenly Nexus battery drains quickly

Hello all.
I bought a Nexus One in at the beginning of the year. It's not rooted and I've had no problems from it till this month. I can not say the timing is exactly this, but it seems the battery issues started just after the FRG83D upgrade. I am accustomed to using my phone for most of the day before it needs to be charged. 12 hours or more with moderate use. Since around the FRG83D update my battery is about dead in around 4 or 5 hours. I haven't changed any settings or gotten any new apps or anything for quite some time.
For example, Friday night I charged my phone to 100% and then unplugged it (to plug in my girlfriends phone) and went to bed (about midnight). At 5:15am my alarm went off, i glanced at my phone and found the batter was at 10%!! the phone had been sitting there doing nothing all night with the screen off. I checked the battery use screen and it showed cell standby and AKMD taking up all the battery (55% and 35% respectively). I should mention that I have full signal where I am and have never had an issue. I cut off the screen rotate in the settings just in case that was part of it (AKMD being the gsensor i believe).
At next full charge that day i noticed the same problem, after being at 100% my battery was down to 10% after about 5 hours, almost the entire time I didn't use the phone. This time "display" was the largest percent by far (followed by cell standby), but clicking it showed only 15 minutes of use time for the display as I had purposefully not messed with the phone much.
Last night I had to be out and a bout so I decided to test things again. Charged full and cut airplane mode on. about 4 hours later my phone was down to 20ish percent, the only use of the phone being me looking at the charge level a couple times through the night.
I installed "spare parts" app and it shows my battery as being in good health and such but who knows how reliable that is.
Anyone else having similar issues? Any suggested remediation measures? I'm considering flashing the phone and reinstalling apps and such but would rather avoid that having never done that before and not having a desire to deal with setting everything back the way I have it.
Don't know if it matters but I run LauncherPRO and I do use the friends widget but it's never seemed to really cause battery issues before. I also run the news/weather widget, but again, no previous problems.
Any help would be great
Thanks!
In the spare parts app check partial wake usage. See if any apps are not letting your phone sleep.
nothing stands out other than UID 10073 which is handcent. currently my phone is charging but I'll pop it off the charger soon and watch the battery drop time again. I should note that inbetween all the tests so far i've rebooted the device so hanging apps of any kind should be killed off...
What ROM are you using?
Are you using Extended Controls? There is an issue with that and FRG83D. Uninstall it until the dev sorts it out.
yeah i am using extended controls. i'll take it off and see what happens.
Me too
I Have exactly the same issue, also have extended controls. Uninstalled and waiting to see if that works.
Cheers for the suggestion.
That did the trick! Loss like extended controls was the problem. A shame as i really like that app. Will hope they update and fix soon. Thanks!
Imbalance said:
That did the trick! Loss like extended controls was the problem. A shame as i really like that app. Will hope they update and fix soon. Thanks!
Click to expand...
Click to collapse
Extended controls updated!
Yup, uninstalling fixed it for me too. Haven't seen the update though. I remember seeing an update yesterday, but I had this issue with that update so that did not fix it for me. Hope they update it again soon
bra1nDeaD said:
Yup, uninstalling fixed it for me too. Haven't seen the update though. I remember seeing an update yesterday, but I had this issue with that update so that did not fix it for me. Hope they update it again soon
Click to expand...
Click to collapse
I think it was updated again today. Now v5.03, and it seems to work properly.
So nobody saw Extended Controls showing up in Spare Parts, System Panel or other such programs?

Can someone make Kernel/Mod with disabled overheat protection? Will donate.

Hello,
recently I bought LG G Watch R and after updating to Marshmallow the watch started turning off randomly, and was unable to boot to the system without being on the cradle. I've read a lot about it on the internet and tried all sorts of solutions, but without success. Then I found that my temperature sensor is giving wrong data. My watch is idling at 50 - 55C and when put on cradle temperature immediately drops to 40 - 45C (overheat protection turns it off at 60C). So is there a way to turn off overheat protection or change the temerature the sensor is reporting with Kernel/Mod? I'll be glad to donate if someone is to make such thing.
Also excuse my mistakes, I'm not an English speaker.
Cheers.
Have you ever found out a solution? I think the most common thing to do is to buy a new battery, but I ordered one from China so it's going to take a while until it arrives and I'm hoping to try to improve the condition of my current battery a little.
DarkFlasher said:
Have you ever found out a solution? I think the most common thing to do is to buy a new battery, but I ordered one from China so it's going to take a while until it arrives and I'm hoping to try to improve the condition of my current battery a little.
Click to expand...
Click to collapse
Unfortunately, I haven't found a solution yet. I was about to do the same thing as you, and buy a new battery, but then I read a post on reddit about a guy with exactly the same problem as me, who bought a new battery and the result were disappointing.
Do you have exactly the same issue as me? Because I've read about people's watches shutting off but not because of wrong readings of the temp sensor, but rather battery issues.
When you receive the new battery be sure to update me on the situation.
Thanks!
To be honest I didn't check the battery temperatures. Did you use an app to do so, or adb? I will check and let you know... it might indeed be more battery related than temperature.
I had exactly the same issue.
When my g watch r was charging on the cradle it worked flawlessly. When I removed it from charging it turned off randomly, sometimes it managed to boot and stay on even for hours, but most of the time it turned off instantly.
I thought the problem was either on the battery or on the power regulation ic, I didn't think about temperatures.
So last week I've bought a new battery, replaced it, and tada! The problem was the battery indeed!
The smartwatch is running perfectly now, apart from the bugs and the errors of aw2.0
DarkFlasher said:
To be honest I didn't check the battery temperatures. Did you use an app to do so, or adb? I will check and let you know... it might indeed be more battery related than temperature.
Click to expand...
Click to collapse
For temp check I'm using app called System Info For Android Wear. You can check your temps to be shure.
trodert said:
I had exactly the same issue.
When my g watch r was charging on the cradle it worked flawlessly. When I removed it from charging it turned off randomly, sometimes it managed to boot and stay on even for hours, but most of the time it turned off instantly.
I thought the problem was either on the battery or on the power regulation ic, I didn't think about temperatures.
So last week I've bought a new battery, replaced it, and tada! The problem was the battery indeed!
The smartwatch is running perfectly now, apart from the bugs and the errors of aw2.0
Click to expand...
Click to collapse
I'll try Wear 2.0 and if the problem persist (most definetely will) I'm going to try with new battery. The problem with new battery however, is availability and ridiculously high shiping taxes here in Europe.
I know this is old now but has anyone solved this issue?
I've replaced my battery yesterday but the problem persists. The temperature floats around 50C and it rises to 60 quickly and shuts off if i do anything. Please share if you have a solution. Thank you.
I'm facing the same issue, battery has been changed but still getting hot and shutting down... If anybody knows a solution !
I have the same issue. I replaced the battery, even downgraded from 2.0, but the watch still frequently shuts off. I was able to get it to work for a good while by putting it in the freezer for a few minutes before powering it on.
Edit: its as if the cpu temp sensor has lost calibration, but since the freezer trick works, what about a mod that would move the shutoff threshold a few tens of degrees up?
same for me, it works after having spent few minutes in the freezer and then shuts off
skim0322 said:
I know this is old now but has anyone solved this issue?
I've replaced my battery yesterday but the problem persists. The temperature floats around 50C and it rises to 60 quickly and shuts off if i do anything. Please share if you have a solution. Thank you.
Click to expand...
Click to collapse
The same thing happened to me, I changed the battery and the problem is still happening.
something new?
This just started happening on my G Watch R as well. Sometimes the heat generated from my wrist is enough to cause the watch to shutdown or reboot from overheating. If it isn't a failing battery, as some of you have noted through a battery replacement, then what could it be?
sierratango88 said:
This just started happening on my G Watch R as well. Sometimes the heat generated from my wrist is enough to cause the watch to shutdown or reboot from overheating. If it isn't a failing battery, as some of you have noted through a battery replacement, then what could it be?
Click to expand...
Click to collapse
I had exactly the same symptoms.. but not any more.. after I changed the battery1.5 months ago.. No power off since then...
no idea what else could it be.. maybe some app actuality coursing overheating.. ?? But mine sometimes just died in between of factory reset.. so in cant be custom app..

camera causing p9 to shutdown

hi hope someone can help with this.
I have a huawei p9 32gb EU version
model EVA-L09 emui 4.1.1 (still on) android 6.0 (says no update available)
build number is: EVA-L09C432B182
An issue seems to have developed in the past 2 weeks (i've had it almost a year) - it has decided to close itself down when I try to use the camera. I am using the default/stock camera app not a 3rd party one. I want to make clear it does not happen every time seems (at the moment) quite random/intermittent
The battery was at 79% the first time it happened and a few days ago it was at 55% and it happened. Auto flash was on but flash not activated at the time the phone shut down.
The first time I thought I just hadn't realised the battery was that low but when I plugged it in to charge it said 79% on screen.
A few days ago when it was 55% I was able to put the phone back on after it shut itself down and it was fine/behaved normally since putting it back on - the battery appeared to drain at the usual rate. I even took a few other photos after switching it back on & it didnt shut down. I had been using camera the same morning when the battery % would have been higher & it didn't shutdown then. (& i actually took quite a few photos during that time).
Hope someone out there has an idea of how to fix this issue, though i'm thinking its maybe the a sign the battery may be failing?
I also have this issue, I think it may be a sign the battery is beginning to fail, or possibly the cpu gets too hot. (again first started happening around a year into ownership)
Under 70% battery if i take a bunch of photos it can shut down but would normally turn back on again with 20% less battery. if battery gets less than 50% then if it powers off, it may power back on breifly and then go back to the exclamation mark for empty battery and shut down.
I have tried following the guide to calibrate the battery (let it charge to 100%, turn off, plug back into charger) but it made no difference.
What did help a bit though was ensuring cloud photo apps (google photos/onedrive etc) were set to only upload photos while on wifi and charging.
Hi, I have the same issue with my EVA-L09 with EMUI 4.1.1 build EVA-L09C900B182 bought in october 2016. Shuts down after shooting few photos/videos and can't start it again without plugging it. Once plugged, the battery level seems to be the same as before the shutdown. Seems to happen with any battery level.
If anybody can help solve this, that would be great. I can't decide to change the battery for the moment without certainty that it would fix this issue.
kevgau said:
Hi, I have the same issue with my EVA-L09 with EMUI 4.1.1 build EVA-L09C900B182 bought in october 2016. Shuts down after shooting few photos/videos and can't start it again without plugging it. Once plugged, the battery level seems to be the same as before the shutdown. Seems to happen with any battery level.
If anybody can help solve this, that would be great. I can't decide to change the battery for the moment without certainty that it would fix this issue.
Click to expand...
Click to collapse
To all of you...unlock bootloader and update firmware. Maybe your issues will be solved. Its a conflict and not a battery issue
Sent from my EVA-L09 using XDA Labs
Any resolution?
I am having the same problem with my L09 and the P9 camera app. Was on Nougat so rolled back to MM in attempt to fix. Also tried a faster SD. No luck with either.
No such issues with other camera apps from Play Store, but they don't use both sensors.
Anybody resolved this problem definitely yet? If yes, how?
Thanks.
matt3805089 said:
I am having the same problem with my L09 and the P9 camera app. Was on Nougat so rolled back to MM in attempt to fix. Also tried a faster SD. No luck with either.
No such issues with other camera apps from Play Store, but they don't use both sensors.
Anybody resolved this problem definitely yet? If yes, how?
Thanks.
Click to expand...
Click to collapse
I have the same problem since the last 6-9 months.
However I noticed that the problem occurs when I make photos when I'm outside and the weather is windy/damp. I never had the problem when shooting photos inside, always outdoors.
The solution is indeed connecting the phone with a charger (or portable battery) or wait for a couple of hours.
It could be a problem with the battery but it is strange that the phone is ok again after charging a couple of minutes. If it was moisture this idid not yet vanish in just a couple of minutes. Maybe a sensor which is not working ok (or the firmware is not resetting/reading it correctly) ?
I'm thinking of sending my phone into repair for this problem, however I think this is a difficult to identify problem because it does happen randomly (as it seems).
I'm having the same problem, after battery goes under 50% It drains fast, bellow this it only takes 30min of use to shoot down, taking a few photos just makes it drain even faster. And when plugged to the charger it suddenly gets up to 40% . I tried everything software wise with no luck. I bought a new OEM battery planning to change it this week, then I'll post the results.
I am facing the same problem L09C432B395. I observed its somehow being related to cold temperatures outside in my case - it happens only when walking outdoor and the phone is in my hand for a while - so its probably cools down. And than when pressing the camera button I see the message "waiting to sharpen the photo" and then beeeep! battery down to 1% and phone shutdowns. Regardles the battery level.. happening accidentaly and randomly, but only once a week.. and only when taking phone outdoor in a winter time. I did factory reset, re-installed the latest ROM etc but the problem persists. Might be some conflict between battery state and temperature read error?
Buran79 said:
I'm having the same problem, after battery goes under 50% It drains fast, bellow this it only takes 30min of use to shoot down, taking a few photos just makes it drain even faster. And when plugged to the charger it suddenly gets up to 40% . I tried everything software wise with no luck. I bought a new OEM battery planning to change it this week, then I'll post the results.
Click to expand...
Click to collapse
Update: I change the battery, everything back to normal. I used a OEM battery, screen time is +6h with moderate use during the first row cycles of battery use from 100% to 10%.
Hi all together. Faced the same issue up times (Huawei P9 EVA-L09C432B395, Kamera App 4.1.1) with battery in good state 46 to 76% and taking a picture caused draining it to zero at a moment. Sitting down immediately. BUT only if flash ? is set to bulb-light ?! Tested it several times. Normal (auto/always active) flash is ok - but not bulb-mode...
So, that's obviously the reason - but where's a solution? ?
Some Huawei officials here at xda? ?
Same problem here and without solution yet ... camera causes phone to shutdown and battery indication goes crazy.
https://forum.xda-developers.com/p9/help/battery-calibration-issue-t3669811
Experiencing the same issue on both P9 we have and getting very annoying would be glad to see if is there any solution of this.
piotrkalb said:
I am facing the same problem L09C432B395. I observed its somehow being related to cold temperatures outside in my case - it happens only when walking outdoor and the phone is in my hand for a while - so its probably cools down. And than when pressing the camera button I see the message "waiting to sharpen the photo" and then beeeep! battery down to 1% and phone shutdowns. Regardles the battery level.. happening accidentaly and randomly, but only once a week.. and only when taking phone outdoor in a winter time. I did factory reset, re-installed the latest ROM etc but the problem persists. Might be some conflict between battery state and temperature read error?
Click to expand...
Click to collapse
These are my exact symptoms - combination of cold and camera gives false battery reading and shuts down phone entirely. Software update hasn't fixed.
I have same problem
EVA-L09C55B383
it's the last firmware
emui 5.0.1
android 7
at 50% battery i make a photo with flash and the p9 turn off.
to turn on i need connect it to recharger.
it's very very impossible.
i think to send it to customer care.
have someone resolved this issue?
i ask to huawei on facebook. i wait a answer.
Any luck with Huawei support for any of you?
Hi,
I'm having the same problem. It's amazing how there's no information at all from Huawei about this issue... it's frustrating. I was planning on buying a P20 during this year and give my P9 to my wife, but if she can't use the camera it's useless. And I will not buy another Huawei if they don't do anything regarding a problem like this one...
Did any of you had any positive experience with Huawei Customer Care?
Thank you!
miksly said:
I have same problem
EVA-L09C55B383
it's the last firmware
emui 5.0.1
android 7
at 50% battery i make a photo with flash and the p9 turn off.
to turn on i need connect it to recharger.
it's very very impossible.
i think to send it to customer care.
have someone resolved this issue?
i ask to huawei on facebook. i wait a answer.
Click to expand...
Click to collapse
PlatformHopper said:
Hi,
I'm having the same problem. It's amazing how there's no information at all from Huawei about this issue... it's frustrating. I was planning on buying a P20 during this year and give my P9 to my wife, but if she can't use the camera it's useless. And I will not buy another Huawei if they don't do anything regarding a problem like this one...
Did any of you had any positive experience with Huawei Customer Care?
Thank you!
Click to expand...
Click to collapse
i haven't resend it to customer care. we think it's a software issue beacuse battery it's ok....
i don't know what do
i think to install a custom rom!
but, when i had s3 samsung, modding was very simply... for huawei im not sure...
anyone had modded p9?
miksly said:
i think to install a custom rom!
but, when i had s3 samsung, modding was very simply... for huawei im not sure...
anyone had modded p9?
Click to expand...
Click to collapse
Did you try yourself any search for custom ROMs ob XDA for Huawei P9?!
https://forum.xda-developers.com/p9/development
I tried Huwawei customer care.
Their best offer was factory reset of all firmware!
Install updates doesn't fix.
PlatformHopper said:
Hi,
I'm having the same problem. It's amazing how there's no information at all from Huawei about this issue... it's frustrating. I was planning on buying a P20 during this year and give my P9 to my wife, but if she can't use the camera it's useless. And I will not buy another Huawei if they don't do anything regarding a problem like this one...
Did any of you had any positive experience with Huawei Customer Care?
Thank you!
Click to expand...
Click to collapse
Even when connected to charger!!
Even when the phone is connected by USB to my computer and charging, if I open the camera the battery % starts to drop like 1% every 4-5 seconds!!
So the battery is being drained faster than what it charges.
I close the camera and it starts charging again.
Huawei, I was very happy with this phone, now I'm constantly in fear of getting out of battery in the middle of an unknown city while taking photos!

Wakelocks

Anyone using battery monitoring apps like BBS or GSam, can you share some of your stats here? I'm trying to figure out whether the seemingly massive amount of wakelocks I'm having is normal or not. The biggest problems seem to be coming from the kernel itself. BBS shows a lot of kernel wakelock time, and GSam consistently lists the kernel as the highest drain in its app sucker screen. Also, the Phone app seems to be waking the device a lot since upgrading to .5.51, which wasn't a problem on .3.374.
I've attached some screenshots that illustrate the problem. I'm already using ForceDoze and Greenify, which have been enabled via ADB, and I've restricted background activity and data for the vast majority of my apps. I'm really hoping there's something I can do about this given that it's impossible to use another kernel (LB and none available for this phone anyway). I've software repaired/clean flashed 3 times.
My battery drain is actually not bad at under 4%/hr (combined screen on/off) and about 1%/hour with the screen off overnight. Today I've logged over 4.5 hours SOT in a period of 17 hours and am sitting pretty at 36%. That's better than any phone I've ever used. But I worry that all the wakelocks are using my phone's CPU, raising its temperature, and might contribute to faster battery degradation.
Also, this is with bluetooth off and my Pebble not paired, but battery drain becomes substantially worse with that setup. My idle drain triples with my Pebble connected. I'm trying to troubleshoot one issue at a time and want to nail these wakelocks before moving onto the bluetooth issues.
If your battery stats looked like mine and especially if you figured out how to fix it, please share!
Given that Sony ended .5.51 deployment prematurely and is currently rolling out .8.49, I think you should update to .8.49 (or wait until your region gets the update if you don't have it yet) then recheck if your problem still persists.
Pouring time and resources into a version that Sony is no longer pushing isn't that great of an investment, especially since it's possible that it was fixed in .8.49.
mhaha said:
Given that Sony ended .5.51 deployment prematurely and is currently rolling out .8.49, I think you should update to .8.49 (or wait until your region gets the update if you don't have it yet) then recheck if your problem still persists.
Pouring time and resources into a version that Sony is no longer pushing isn't that great of an investment, especially since it's possible that it was fixed in .8.49.
Click to expand...
Click to collapse
Everything except the phone app using more battery was the same on .374. And I fixed that after force stopping the phone app and rebooting. I've been trying to troubleshoot this for weeks but just upgraded to .5.51 a couple of days ago. I will flash it when it comes out for Customized UK, but I don't think .5.51 is the root of the problem.
(Oh cool, Xperifirm actually shows .8.49 available for Customized UK now. Time for some flashing!)
Edit: I'm seeing the same degree of wakelocks so far on .8.49.
Update: The battery drain from "phone" is actually Android System. There's a bug in Oreo where sometimes Android System is showing as Phone/RCS in the battery stats. Doesn't explain why Android System is using so much battery though.
https://www.reddit.com/r/GooglePixel/comments/7f7jk2/pixel_2_rcs_battery_drain_is_there_any_way_to/
https://www.reddit.com/r/GooglePixel/comments/7edcav/rcsservice_draining_battery/
https://forums.oneplus.net/threads/rcs-draining-battery.657535/
https://forums.oneplus.net/threads/rcs-service.666045/
https://forums.oneplus.net/threads/found-way-to-end-rcs-sucking-battery-after-oreo.659711/
So I managed to get a lot of my battery drain figured out, but a few things are still bothering me.
1) Google Play Services and Android System and/or Phone (see my last post) are using the Significant Motion Sensor to wake my device constantly.
2) Sony's smart charger (com.sonymobile.smartcharger) is waking my device. I'm assuming this has something to do with Battery Care, which I find to be a useful feature. But why does it need to continue sending alarms to wake up our phones when not plugged in?
I've attached 2 screenshots from Better Battery Stats showing the first issue (Sensors/Play Services and Phone) and 1 showing the second (Alarms/Smart Charger). Note the "wakeup=true" and long times recorded for Significant Motion. This held true when I had my phone sitting face-down on a table for 6+ hours to do battery testing earlier.
Anyone else who uses battery monitoring apps: have you noticed any similar issues?
jrbmed08 said:
So I managed to get a lot of my battery drain figured out, but a few things are still bothering me.
1) Google Play Services and Android System and/or Phone (see my last post) are using the Significant Motion Sensor to wake my device constantly.
2) Sony's smart charger (com.sonymobile.smartcharger) is waking my device. I'm assuming this has something to do with Battery Care, which I find to be a useful feature. But why does it need to continue sending alarms to wake up our phones when not plugged in?
I've attached 2 screenshots from Better Battery Stats showing the first issue (Sensors/Play Services and Phone) and 1 showing the second (Alarms/Smart Charger). Note the "wakeup=true" and long times recorded for Significant Motion. This held true when I had my phone sitting face-down on a table for 6+ hours to do battery testing earlier.
Anyone else who uses battery monitoring apps: have you noticed any similar issues?
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Click to collapse
I'm with you on RCSService being main culpirt for me. No I don't think it's a bug, it actually does use lots of battery. I listen to 3+ hours of bluetooth music a day and when I saw that RCSService was using more power than my bluetooth, then I thought it was time to experiment. So I uninstalled Carrier Service and RCSService and suddenly my battery life jumped by 20%. There was something in the November update to these services that made them go nuts. Several people have noticed a jump in battery usage, but most people, myself included, thought it was down to the new firmware. Uninstalling these 'features' has made no difference to SMS for me, other than I don't get a read confirmation.
I don't know about smart charger, sorry.
Pretty sure the proximity sensor is always on and that must use some power, but I don't know what that would be called in BBS.
Didgesteve said:
I'm with you on RCSService being main culpirt for me. No I don't think it's a bug, it actually does use lots of battery. I listen to 3+ hours of bluetooth music a day and when I saw that RCSService was using more power than my bluetooth, then I thought it was time to experiment. So I uninstalled Carrier Service and RCSService and suddenly my battery life jumped by 20%. There was something in the November update to these services that made them go nuts. Several people have noticed a jump in battery usage, but most people, myself included, thought it was down to the new firmware. Uninstalling these 'features' has made no difference to SMS for me, other than I don't get a read confirmation.
I don't know about smart charger, sorry.
Pretty sure the proximity sensor is always on and that must use some power, but I don't know what that would be called in BBS.
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Thanks! I should clarify that when I say it's a bug, I believe something is using a lot of battery, but I don't know that it's necessarily Phone/RCS, because it shows up randomly as either that or just Android System. I think it might be something within Android System but being labeled as Phone or RCS. (Edit: Or the other way around; it could be 100% RCS and sometimes shows up as Android System because the phone is part of that umbrella.) I could be wrong but based my judgment on the links I posted above.
That being said, I disabled Carrier Services on your recommendation in the other thread because my carrier doesn't support VoLTE, VoWiFi, or RCS, I've never seen a "delivered" message, and I don't even use the Google Messages app anyway (I use Texra for SMS and keep Messages disabled). So like you, I don't need these services. And I do think there's been an improvement. Might be time to go through the rest of what you recommended via ADB. The only thing that concerns me about doing that is that I'll have to factory reset if I ever switch carriers and want those services, but I guess that's a small price to pay and an unlikely scenario anyway.
The smart charger thing is just weird. It shouldn't need to constantly check whether I'm charging since it kicks in when you plug in. Yesterday I disabled battery care during the day and re-enabled it at night to charge, and I had the best battery life since I've owned the phone: 4.5 hours of SOT over 18 hours off the charger with 30% remaining. I may have to look at idle drain with battery care disabled. I like the idea of battery care, but if it's draining my battery then it just defeats the purpose.
Regarding sensors, BBS has its own category for proximity sensor; this is a separate sensor for significant motion. Somehow Google Play Services and either Phone/RCS or Android System are using that particular sensor all the time. And not just listening to it, but causing lots of wakeups and doing so while the device is sitting on a table all night. I can only deduce that it's somehow seeing motion when there isn't any.
jrbmed08 said:
Regarding sensors, BBS has its own category for proximity sensor; this is a separate sensor for significant motion. Somehow Google Play Services and either Phone/RCS or Android System are using that particular sensor all the time. And not just listening to it, but causing lots of wakeups and doing so while the device is sitting on a table all night. I can only deduce that it's somehow seeing motion when there isn't any.
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Do you have 'On Body Detection' enabled in smart lock? That would force the phone to affirm if it's moving/stationary regularly and quite often.
Didgesteve said:
Do you have 'On Body Detection' enabled in smart lock? That would force the phone to affirm if it's moving/stationary regularly and quite often.
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I never enabled that from the start, but just checked in case Google did something, and it's still off.
I also checked my app permissions, and the only ones with access to body sensors are Google Play Services and Tasker. None of my active Tasker profiles require the significant motion sensor. One of them does use the orientation sensor to turn the speakerphone on when it's face-up during a call, but I tried disabling that profile and the stats didn't change.
Maybe I have a messed-up accelerometer...do you know of a way to test that? (Edit: Found it in the Support app - my accelerometer, gyroscope, and proximity sensor are fine)
I think I might head to the Sony Mobile forums with the smart charger issue for that matter. It may be a bug that affects all phones with Qnovo features, or maybe they could at least give me an explanation.
jrbmed08 said:
Might be time to go through the rest of what you recommended via ADB. The only thing that concerns me about doing that is that I'll have to factory reset if I ever switch carriers and want those services, but I guess that's a small price to pay and an unlikely scenario anyway.
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Correct me if I'm wrong, but couldn't you just "reinstall" those services via the same adb commands? Where you typed uninstall, just replace with install?
Maybe, but I don't know where I would be installing them from...? Since I don't have a backup of the package. I uninstalled a bunch of stuff via adb before and it didn't return with a dirty reflash. I had to flash userdata. So that's all I'm going by.
I'm not sure of the actual technical mechanics, but I believe uninstalling system apps doesn't actually remove the package from the system image, so you can reinstall them at any time.
I think it's like taking down a sign on a store, the actual store is still there, just all references to it are no longer there, so to the OS it's not listed - "uninstalled".
Hello - was there any solution found for this issue?
jrbmed08 said:
Anyone else who uses battery monitoring apps: have you noticed any similar issues?
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Hi there, what was the final solution to your issue?
Dean F said:
Hi there, what was the final solution to your issue?
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I gave up. I still have a ton of wakelocks. GSAM shows a bunch of them even when my phone is supposedly dozing. My battery life is OK, not nearly as great as I hoped I'd have with this phone, but it gets me through the day so I've just been living with it. I have noticed better battery on the latest firmware (July patch) than June. I also got rid of the RCS stuff, which helped a bit. And finally I traced a lot of my drain to an app I was using called "hide running in background notification" which the last few firmwares can do natively.
(Edit: Sorry for missing your previous post!)
Edit: I was sadly mistaken about better battery on the July patch. The battery is only better if I'm not on wifi. I posted in the wifi drain thread about it just now.

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