Nubia z17 mini doesn't charge when powered off - Device Repair

Hi all,
I have a brand new nubia z17 mini eu version. I have noticed that when the phone is turned off it doesn't charge (the red notification blinks but nothing appears on the screen nor the phone vibrates).
I thought it was due to the software OTA last update. I performed a factory reset but the problem persist.
I also noticed that rarely but not always, when the phone is turned off I'm able to charge it using the PC port.
Anyone has faced the same issue? Is there a way to solve it? I am afraid of running out of juice and won't be able to charge the phone anymore.
P.S: I tested with another cable and another charger and the same occurs :crying:
Maybe the following phone details are useful:
Model number: NX569J
VTELCA UI: V4.0
Compilation number: NX569J_ENCommon_V1.07
Kernel version: 3.10.84-perf-g1269e29-00244-g8850126-dirty ([email protected]#1)
Android version: 6.0.1
Hardware version: MB_C
Thank yo sou much for your time

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h t t p : / / oi61.tinypic.com/2nqwe39.jpg
I put to charge and remove but it stucks and it shows like it is charging but it is not.
h t t p : / / oi61.tinypic.com/2lt4h9f.jpg
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Are you rooted? Did it suddenly start or started after installing or modifying something? Just curious.
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Mufrad said:
Are you rooted? Did it suddenly start or started after installing or modifying something? Just curious.
Just flash firmware through odin. Firmwares can be found on sammobile website, check to see that the firmware region is right for you or else you will loose all network connectivity.
[Galaxy Note 3 - Dr.Ketan's K6 ROM]
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Click to expand...
Click to collapse
Yes i use rooted Android but i don't think that it depends from that (i was using rooted long time) or from any application. It is started from its self. I had installed on those days Clash of Clans as i remember but i think it is not possible to be because of this.
Thank you i will try the method that you told and i will reply again.
Well its certainly not from clash of clans... As for ur problem y don't u try to change the icon of the battery using any module from xposed that may fix things... Try it and good luck
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eXTReMePr0 said:
Hello everyone, i have one strange problem on my S3 Mini and i don't know from what it depends, if someone had the same problem can me answer me how to solve this?
The problem is: I put the phone to charge, it is charging normally but when i remove the charge it is showing that still is charging but it is only visual it stucks there. When i restart the phone it is being normal again. Also sometimes the percent of battery is stucking and i can't see the real battery status but if i restart the phone then it is updating and it shows the real status.
I did factory reset / wipe cache but again the same.
Before i put to charge:
h t t p : / / oi61.tinypic.com/2nqwe39.jpg
I put to charge and remove but it stucks and it shows like it is charging but it is not.
h t t p : / / oi61.tinypic.com/2lt4h9f.jpg
I hope you understood it, thank you anyway. Sorry for my bad English.
Click to expand...
Click to collapse
it is a battery problem new battery will solve it inshallah

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