Headphones Jack problem [NO SOUND] - Galaxy Note5 Q&A, Help & Troubleshooting

Moderators please delete this thread I took my phone to specialist

Hello bro, my name is Alex a from Paris I dont speak english very good please I have problem on my Note 5 N920C
The two speakers of my Note 5 N920C Nougat 7.0 make noise, when I listen to music (Spotify), watch YouTube, when I call. I have to restart it for it to work. It runs 24h / 48h then the problem comes back. I have the same sound being in Bluetooth, or being the headphones

MClive92 said:
Hello bro, my name is Alex a from Paris I dont speak english very good please I have problem on my Note 5 N920C
The two speakers of my Note 5 N920C Nougat 7.0 make noise, when I listen to music (Spotify), watch YouTube, when I call. I have to restart it for it to work. It runs 24h / 48h then the problem comes back. I have the same sound being in Bluetooth, or being the headphones
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Oh sorry to hear that I think we need to go to phones specialist to fix this problems

Thank you brother, but tell me you know where I could find the solution?

MClive92 said:
Thank you brother, but tell me you know where I could find the solution?
Click to expand...
Click to collapse
it's a hardware problem I think so like I said you need to go to a phone specialist

Related

[Q] problem with audio with headset

Hi!
Here's the thing:
My Galaxy S Pairs with my headset (via bluetooth), i have audio with videos and music, but when i receive or make a call, i don't have audio, and the person on the other side can't hear me as well. It's driving me nuts!
My FW is 2.3.6
Can anyone help me, please?
Thank you in advance!
Did u recently change fw,if not then try with another headset.maybe your headset is broken
zodiaxe66 said:
Did u recently change fw,if not then try with another headset.maybe your headset is broken
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Click to collapse
Hi zofiaxe66!
As a matter o fact, it appened when i upgrade the fw from version .4 to .5.
I've tried it with to diferent headsets and my car handfree with the same problem.
I have an other SGS with the same FW that works perfectly.

[Q] my XZR microphone is not working

my XZR is having problem in microphone(no incoming call audio neither whats app audio audible)it suddenly stop working.I had gone to Sony service center they said this prob cannot be solved because it s a compact phone ull get new XZR with replacement and ull have to pay 18,000 Rs. obviously its a hardware problem bt they can fix it by replacing microphone!!!
anyone help ????
sorry for my bad English.
niraj5.chaudhari said:
my XZR is having problem in microphone(no incoming call audio neither whats app audio audible)it suddenly stop working.I had gone to Sony service center they said this prob cannot be solved because it s a compact phone ull get new XZR with replacement and ull have to pay 18,000 Rs. obviously its a hardware problem bt they can fix it by replacing microphone!!!
anyone help ????
sorry for my bad English.
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Click to collapse
Dear niraj5,
The first thing is, no panic, it can't help.
If it is proved a hardware failure, no one here can help you. So before you pay for replacement (or a new phone), please make 100% sure that it IS a hardware problem.
You mentioned no audio of call speech or whatsapp audio, Did you try other apps which also have call function? Please report back.:good:
paulson881 said:
Dear niraj5,
The first thing is, no panic, it can't help.
If it is proved a hardware failure, no one here can help you. So before you pay for replacement (or a new phone), please make 100% sure that it IS a hardware problem.
You mentioned no audio of call speech or whatsapp audio, Did you try other apps which also have call function? Please report back.:good:
Click to expand...
Click to collapse
no but i tried the microphone check through *#*#7378423#*#*. the audio is not audible i.e no sound
niraj5.chaudhari said:
no but i tried the microphone check through *#*#7378423#*#*. the audio is not audible i.e no sound
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Click to collapse
Dear niraj5,
Which test have you applied?
paulson881 said:
Dear niraj5,
Which test have you applied?
Click to expand...
Click to collapse
i applied earphone test
niraj5.chaudhari said:
i applied earphone test
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Click to collapse
You confused me. Actually which part of your phone has a problem?
paulson881 said:
You confused me. Actually which part of your phone has a problem?
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Click to collapse
actually earphone sry i said microphone. earphone from which we hear the voice during call.
niraj5.chaudhari said:
actually earphone sry i said microphone. earphone from which we hear the voice during call.
Click to expand...
Click to collapse
OKAY problem is a very easy one. Just buy a bluetooth headset and you ALL DONE!
can u hear through wired headsets?
sourabhp said:
can u hear through wired headsets?
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Click to collapse
ya i can hear wired headsets.
paulson881 said:
OKAY problem is a very easy one. Just buy a bluetooth headset and you ALL DONE!
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Click to collapse
got a Bluetooth headset yesterday feeling comfort to talk on call either i would hav to speak on speaker or wired headsets.
still i want to repair my earphone bt im not getting a engineer to fix it....still searching....!!!!

Sound problem when calling solved by custom ROM?

My friend has a problem with his galaxy s4 active. His microphone and speaker work perfectly when testing with music and audio recording. But when calling someone the speaker is dead silent and the other person can't hear him. I saw a bunch of threads where they reheat the audio IC and so on. He is running android 5.0.1. Now my question is: is this a software problem and can it be fixed by flashing CM? Thanks for any and all replies.
Edit: If you're wondering I know how to flash custom ROMs and have a lot of experience doing that.
I have the same problem, no sound when call via telephone app. Videos and music are prefect to. The best is when I use WahtsApp and call to someone everything is ok. So I think hardware is ok but something is blocking standard telephone application. I reset my phone (wipe) and reload rom but the problem wasn't gone.
I'm still looking for any solution so maybe someone can help.
Tx
Samsung headphones are not working too.
Solution:
http://forum.xda-developers.com/gal...ute-person-t3169864/post62150085#post62150085
And post 7
ungrillao said:
Solution:
http://forum.xda-developers.com/gal...ute-person-t3169864/post62150085#post62150085
And post 7
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Click to collapse
Thanks for the reply I was thinking it is a software glitch considering sound recording still works.
Sent from my Xperia M2 using Tapatalk

Mic doesn't work in some calls... ?

Friends... My note 8 mic stopped to work.
In some calls... I can ear the person who is calling but they cant ear me.
Have the latest software installed. Nougat.
Should i wait for oneui to came out in March for Portugal?
Can anyone help me?
Thanks in advance.
In my experience, I have had some issues like you describe, but I have found, in my case that they are most surely carrier-related, as they have happened since the days of my old beloved S3
Try using a different Cell Provider's Sim card and see if that works better. If it does then it is an issue with your Cell Provider, you woudl haev to contact them and ask them to resolve it.
Hi guys
I have a galaxy note 8 with a bad mic (the upper one) it just record static, but the lower one is working well... When I'm on a call or recording a video the audio is very bad due the defective microphone is used for noise suppression, anyone know how to disable the upper microphone? Or set the source for just the lower one?

External Microphone on 3.5MM audio Jack not working - Headphones worked!

Hello Guys,
I been searching alot in the forum and I can't seems to find a solution for this yet. Maybe I got too confuse after reading some threads here.
nevertheless, I just wanted to make sure that my external Microphone would work with the 3.5mm Audio input jack. I have tested the same mic with the correct cable and it works with my 1Plus5T / Samsung Note8 how ever no luck with the K20Pro.
Do I need to root the phone and use Magisk to fix this issue?
I am currently on INDIA Raphaline rom 10.3.5 I believe
please don't shot me guys.
Cheers
Jumundz said:
Hello Guys,
I been searching alot in the forum and I can't seems to find a solution for this yet. Maybe I got too confuse after reading some threads here.
nevertheless, I just wanted to make sure that my external Microphone would work with the 3.5mm Audio input jack. I have tested the same mic with the correct cable and it works with my 1Plus5T / Samsung Note8 how ever no luck with the K20Pro.
Do I need to root the phone and use Magisk to fix this issue?
I am currently on INDIA Raphaline rom 10.3.5 I believe
please don't shot me guys.
Cheers
Click to expand...
Click to collapse
I just received my Mi 9T Pro a few days ago and was researching this. Don't have a mic yet so haven't been able to try it. I guess evidently it will work with Open Camera as there's a setting for that. But I'm trying to see if it works with Gcam mods. I found this video but it's for the Gcam stock app. https://www.youtube.com/watch?v=-cNyep1vADY Please let us know if you find anything.
BCE111 said:
I just received my Mi 9T Pro a few days ago and was researching this. Don't have a mic yet so haven't been able to try it. I guess evidently it will work with Open Camera as there's a setting for that. But I'm trying to see if it works with Gcam mods. I found this video but it's for the Gcam stock app. https://www.youtube.com/watch?v=-cNyep1vADY Please let us know if you find anything.
Click to expand...
Click to collapse
Hi there, thanks very much I wlll take a look.
Jumundz said:
Hello Guys,
I been searching alot in the forum and I can't seems to find a solution for this yet. Maybe I got too confuse after reading some threads here.
nevertheless, I just wanted to make sure that my external Microphone would work with the 3.5mm Audio input jack. I have tested the same mic with the correct cable and it works with my 1Plus5T / Samsung Note8 how ever no luck with the K20Pro.
Do I need to root the phone and use Magisk to fix this issue?
I am currently on INDIA Raphaline rom 10.3.5 I believe
please don't shot me guys.
Cheers
Click to expand...
Click to collapse
I have the same issue. Headphones work but the mic does not. Looks like a defective piece. Did not have time to head to the service center yet
shiwik said:
I have the same issue. Headphones work but the mic does not. Looks like a defective piece. Did not have time to head to the service center yet
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Click to collapse
i read through post ~ need to use magisk to patch it and it would work . I don't want to root the phone . does i am still stock here i really hope is a defective unit. I didn't have a chance to try when I am using chinese firmware
Did anyone solve this?
I just bought this phone and have the same issue.
Major75 said:
Did anyone solve this?
I just bought this phone and have the same issue.
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Click to collapse
Just got my Mi 9T Pro a week ago and just bought a mic the other day but haven't had a chance to try it yet. I'll let you know. I think Open Camera has a setting for external mics. Gcam has a setting that pops up when a mic is inserted, but that's the stock software. Not sure if Gcam mods do. See above for video link.
Just saw this article that says an external mic won't work. Not sure how accurate it is. https://timesofindia.indiatimes.com...ortant-video-feature/articleshow/70339311.cms
Same issue here. Discord with an external mic is not working, but in the miui recorder app it is. Did you try that?
I'm pretty sure its a MIUI bug since one year ago the poco f1 had exactly the same issue and it got fixed via update.
peter0010 said:
Same issue here. Discord with an external mic is not working, but in the miui recorder app it is. Did you try that?
I'm pretty sure its a MIUI bug since one year ago the poco f1 had exactly the same issue and it got fixed via update.
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Click to collapse
Yep. I tried in the recorder app. the external mic doesn't record. complete silence on playback.
My main problem is when i'm using headphones in a call...the other person can't hear me.
Major75 said:
Yep. I tried in the recorder app. the external mic doesn't record. complete silence on playback.
My main problem is when i'm using headphones in a call...the other person can't hear me.
Click to expand...
Click to collapse
Are you talkin about an actually mic? Or a headset?
I was talking about some regular headset with a microphone, if this change anything at all.
peter0010 said:
Are you talkin about an actually mic? Or a headset?
I was talking about some regular headset with a microphone, if this change anything at all.
Click to expand...
Click to collapse
Sorry for the confusion. So my phone Mic is fine. When i plug in my headphones ( Samsung akg s8 ones with a external mic), the phone detects the headphones with external mic but the mic on the headphones doesn't work but I can hear music, voice calls through my headphones. Just the other person can't hear me through the headphone mic. Tried with the recorder app etc. The mic on the headphone doesn't work
I have tried 2 samsung headphones and 1 apple headphones. All with the same issue.
Tried all the headphones on another phone and all the headphones and mic work perfectly.
Does it need specific xiaomi mi headphones to work or something?
Major75 said:
Sorry for the confusion. So my phone Mic is fine. When i plug in my headphones ( Samsung akg s8 ones with a external mic), the phone detects the headphones with external mic but the mic on the headphones doesn't work but I can hear music, voice calls through my headphones. Just the other person can't hear me through the headphone mic. Tried with the recorder app etc. The mic on the headphone doesn't work
I have tried 2 samsung headphones and 1 apple headphones. All with the same issue.
Tried all the headphones on another phone and all the headphones and mic work perfectly.
Does it need specific xiaomi mi headphones to work or something?
Click to expand...
Click to collapse
No, definitely not. Mine is some old one from oppo find 7, I think.
Thats weird that it doesn't work for you in the recorder app though, cause for me it does. Its just voicechat applications like discord for example which don't work.. and it really annoys me.
We should definitely report it to xiaomi via the feedback section at the bottom of the settings.
edit: seems like it is a known issue already
https://forum.xda-developers.com/k20-pro/help/issue-discord-k20p-mi9tp-t3965007
peter0010 said:
No, definitely not. Mine is some old one from oppo find 7, I think.
Thats weird that it doesn't work for you in the recorder app though, cause for me it does. Its just voicechat applications like discord for example which don't work.. and it really annoys me.
We should definitely report it to xiaomi via the feedback section at the bottom of the settings.
Click to expand...
Click to collapse
Ahh is my unit defective? Idk if i should return it.
Major75 said:
Sorry for the confusion. So my phone Mic is fine. When i plug in my headphones ( Samsung akg s8 ones with a external mic), the phone detects the headphones with external mic but the mic on the headphones doesn't work but I can hear music, voice calls through my headphones. Just the other person can't hear me through the headphone mic. Tried with the recorder app etc. The mic on the headphone doesn't work
I have tried 2 samsung headphones and 1 apple headphones. All with the same issue.
Tried all the headphones on another phone and all the headphones and mic work perfectly.
Does it need specific xiaomi mi headphones to work or something?
Click to expand...
Click to collapse
I have been hearing different views from various folks on this forum. I have the Indian version of the K20Pro and i can confirm that the mic of an external headset (earphones or headphones) does not work. I can however listen to music and also hear the opposite person talk where i receive a call. However the opposite person cannot hear me - which is indicative that the mic does not work (or there is an issue)
On the positive side though, i flashed Revolution OS and this problem seems to have been fixed. I can now use any earphones (or headphones) to take calls and the opposite person can now hear me. I am doing an entirely clean flash (fastboot) now to check if that works on the latest Indian version too.
shiwik said:
I have been hearing different views from various folks on this forum. I have the Indian version of the K20Pro and i can confirm that the mic of an external headset (earphones or headphones) does not work. I can however listen to music and also hear the opposite person talk where i receive a call. However the opposite person cannot hear me - which is indicative that the mic does not work (or there is an issue)
On the positive side though, i flashed Revolution OS and this problem seems to have been fixed. I can now use any earphones (or headphones) to take calls and the opposite person can now hear me. I am doing an entirely clean flash (fastboot) now to check if that works on the latest Indian version too.
Click to expand...
Click to collapse
I have the Mi 9T global version with stock glonal MiUI 10.3.11 and I have the exact same issue as you're having. I'm going to try some xiaomi headphones and see if this fixes the issue. Thank you for your response by the way.
Major75 said:
I have the Mi 9T global version with stock glonal MiUI 10.3.11 and I have the exact same issue as you're having. I'm going to try some xiaomi headphones and see if this fixes the issue. Thank you for your response by the way.
Click to expand...
Click to collapse
I suspect it is an issue with the global firmware. If may want to try some of the Chinese ones to see if that has solved this issue as most of the custom ROMs are based on the Chinese FW
Edit:
I have been running Custom MIUI with Chinese FW so far. Just did a clean fastboot of the indian version 10.3.5.0 and guess what - the mic works for calls!! Very strange as it definately did not work for me out of the box
shiwik said:
I suspect it is an issue with the global firmware. If may want to try some of the Chinese ones to see if that has solved this issue as most of the custom ROMs are based on the Chinese FW
Edit:
I have been running Custom MIUI with Chinese FW so far. Just did a clean fastboot of the indian version 10.3.5.0 and guess what - the mic works for calls!! Very strange as it definately did not work for me out of the box
Click to expand...
Click to collapse
Did you do a factory reset or something? I'm not very familiar with rooting and running fastboot so i dont feel comfortable flashing any firmwares. I'm a noob. i know :laugh:
Some feedback, but probably not what you want to hear:
Had a similar problem with Signal - old headset worked fine on HTC-U11+ stock, on the K20 pro there was no microphone (callee said no sound at all) even though headset with mic was detected. A temporary solution was to partially pull out the plug which caused the K20P to show headphones only headset connected and I guess it used the phone mic.
However I purchased a Xiaomi headset which worked fine from the start, detecting headset with microphone and callee said mic quality was much better. Seems they may have pulled an Apple move and used non-standard pin connectors
Currently on 9.9.6 Xiaomi.eu ROM, K20Pro CN version (purchased in China) 8/128Gb version.
murakh said:
Some feedback, but probably not what you want to hear:
Had a similar problem with Signal - old headset worked fine on HTC-U11+ stock, on the K20 pro there was no microphone (callee said no sound at all) even though headset with mic was detected. A temporary solution was to partially pull out the plug which caused the K20P to show headphones only headset connected and I guess it used the phone mic.
However I purchased a Xiaomi headset which worked fine from the start, detecting headset with microphone and callee said mic quality was much better. Seems they may have pulled an Apple move and used non-standard pin connectors
Currently on 9.9.6 Xiaomi.eu ROM, K20Pro CN version (purchased in China) 8/128Gb version.
Click to expand...
Click to collapse
That wouldn't explain why it is working on mine with some random OPPO headset.
peter0010 said:
That wouldn't explain why it is working on mine with some random OPPO headset.
Click to expand...
Click to collapse
Could you please clarify as your last post states that voice comms apps, like discord did not work?
peter0010 said:
No, definitely not. Mine is some old one from oppo find 7, I think.
Thats weird that it doesn't work for you in the recorder app though, cause for me it does. Its just voicechat applications like discord for example which don't work.. and it really annoys me.
https://forum.xda-developers.com/k20-pro/help/issue-discord-k20p-mi9tp-t3965007
Click to expand...
Click to collapse
For me it was Signal which was not working with the external headset mic, but then worked perfectly when I used the Xiaomi one. (not an advert, yet I really do like the Xiaomi headset (in-ear) and I am not unhappy that I purchsed it)
Also, and its been a long while since I had the Find 5, I seem to vaguely recall there was similar issues with headsets & micrphones on the early Find phones - maybe Xiaomi and Oppo use the same jack supplier?

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