Can someone help me? No service - Samsung Galaxy Note 8 Questions and Answers

I just rooted my note 8 through the Sam fail method for snapdragon devices. After rooting I was on WiFi and everything's good.. Then I realized when I was at work I have no data.. I looked into and I'm not able to send or receive sms or calls. I have considered flashing stock firmware but I don't want to do that because I will lose root and all my tools. But I don't know if that's even possible because my carriar is nextech wireless and I don't know what I would flash.. My carriage is only in kansas.. And corn farmers dont carry note 8s I checked apn settings and data I don't know what to do

Check to see if your SIM card works on another device. There is a chance that your SIM card is faulty and needs replacing.

I did already and it works. I also downloaded some apps to check the sin card on the note 8 itself. Everything seemed right. I also have 4 bars but no let sign or data sign at all. On my other phone I have a data sign without any service

Also I do appreciate the help

Guessing nobody had any clue?

Related

[Q] Any software that would mess up modem to prevent signal?

Before I buy another used Captivate to swap motherboards, I'd like to know if there's anything else I should look at.
Scenario: Bought used Captivate with bad USB port and running CM9 Beta. Once I finally got my SIM card, I had no network signal (couldn't even find any operators when you search for them). Redid the APNs multiple times though those seem to be for Internet and MMS rather than cell. Wifi works fine. Flashed to CM 9.1 stable. No difference. Verified phone is unlocked. Verified IMEIs match. Verified baseband was listed. Verified my phone # is listed. Flashed to CM 7.1. No difference. I wanted to flash to stock but can't because Mobile Odin won't work with CM's partition layout. Thus, it seems I am stuck with CM or MIUI.
Is there anything in efs or another system directory that could prevent me from getting a signal?
topshot said:
Before I buy another used Captivate to swap motherboards, I'd like to know if there's anything else I should look at.
Scenario: Bought used Captivate with bad USB port and running CM9 Beta. Once I finally got my SIM card, I had no network signal (couldn't even find any operators when you search for them). Redid the APNs multiple times though those seem to be for Internet and MMS rather than cell. Wifi works fine. Flashed to CM 9.1 stable. No difference. Verified phone is unlocked. Verified IMEIs match. Verified baseband was listed. Verified my phone # is listed. Flashed to CM 7.1. No difference. I wanted to flash to stock but can't because Mobile Odin won't work with CM's partition layout. Thus, it seems I am stuck with CM or MIUI.
Is there anything in efs or another system directory that could prevent me from getting a signal?
Click to expand...
Click to collapse
I've been with you on another thread so I know for a fact you've tried all that stuff. But I don't recall did you ever try to flash an new or different modem? If you haven't or just want to try a new one I attached the one I use. Or I can get you the link to a page with a whole lot of others to choose from.
Other than trying a new modem I'm at a loss as to what it could be besides hardware at this point. Btw were you ever able to test your sim card in another phone to make sure it's functioning? Or do you know anyone with an att sim that you could test your phone with?
Things you could try:
1. Turn the flight mode on and then turn it off and see if that helps.
2. Open the phone and see if the antenna's contact points are okay.
3. Open the nv_data.bin in efs directory and see if the value at the offset(you can search for the exact value) that stores the network lock flag is 00. If it is 01 then it is still locked. I know you checked for the lock already but it never hurts to double check. You could also take a look at nv.log and see if there is anything there at the end that might be helpful. You could also check for lock by dialing *#7465625#.
m1batt1 said:
Other than trying a new modem I'm at a loss as to what it could be besides hardware at this point. Btw were you ever able to test your sim card in another phone to make sure it's functioning? Or do you know anyone with an att sim that you could test your phone with?
Click to expand...
Click to collapse
My next move was to flash some other modems actually, but I may wait until after tomorrow (see below). I tried to swap with my SIL who is on the same service but her phone takes the micro SIM. I'll try again Wed night with another choir member that has an ATT S2 I think.
uhm said:
Things you could try:
1. Turn the flight mode on and then turn it off and see if that helps.
2. Open the phone and see if the antenna's contact points are okay.
3. Open the nv_data.bin in efs directory and see if the value at the offset(you can search for the exact value) that stores the network lock flag is 00. If it is 01 then it is still locked. I know you checked for the lock already but it never hurts to double check. You could also take a look at nv.log and see if there is anything there at the end that might be helpful. You could also check for lock by dialing *#7465625#.
Click to expand...
Click to collapse
1. No help.
2. Where are the contact points? I've not found any schematic or disassembly instructions for this phone. I can see the external antennae connector, of course.
3. That was how I verified it was unlocked. All the bits in the appropriate area were 00. I'll have to look at the log file.
How would I dial any service code with no service? It tells me "mobile network not available" once I hit the Phone button.
New Info
I'm really hoping this is the answer to all my headaches the past several days trying to figure out why this phone won't get service. I just spent the past hour on the phone with my OLD carrier trying to re-activate my OLD phone with a different number to give to my son. We had to jump through a bunch of hoops because my old line was still "suspended" because of the port order. It is due to be "deleted" tomorrow. So even though my NEW carrier said activation was complete and my OLD phone stopped making and receiving calls 8 days ago, could the fact my number has been "suspended" be the reason I can't see any GSM networks?
Sadly my SIM worked in another phone but his didn't in mine.
Looks like I have a mini netbook.
topshot said:
Sadly my SIM worked in another phone but his didn't in mine.
Looks like I have a mini netbook.
Click to expand...
Click to collapse
Any luck changing modems?
Sent from my SGH-I897 using XDA
m1batt1 said:
Any luck changing modems?
Click to expand...
Click to collapse
I flashed back to CM 9.1 and then flashed in XXJVU - 12/28/2011
are you getting a good signal strength? that would veify antenna is okay.
Sent from my SAMSUNG-SGH-I897 using xda app-developers app
laughingT said:
are you getting a good signal strength? that would veify antenna is okay.
Click to expand...
Click to collapse
I'm not getting ANY signal. It always shows -110 dbM or less and 0 or 1 asu. The seller said the GPS worked fine, but I don't get a lock on that either (but maybe you need to "fix" the GPS with each ROM flash?). I've only been concerned with cell service at this point.
I'm going to pick up another Captivate in another hour. I'd like to root and unlock it right there to make sure it works, but don't think I'm that good yet to do quickly and safely. Assuming it's running KK4, the Easy Root pgm seems simple enough to root. May also try SuperOneClick.
For unlocking, I'd hoped to use Galaxy_S Unlock, but couldn't figure out how to get it onto my micro SD card to load onto the other phone.
The "new" Captivate works. It came with KK4 and a good USB port. I'll flash something onto it soon once I learn how to properly back up everything.
glad your new one works.
re: old phone gps. i think you may need to edit gps.conf in etc folder to set gps mode to standalone, rls the gps wants a network connection. in standalone mode, expect a v long time to lock, like 15 minutes.
Sent from my SAMSUNG-SGH-I897 using xda app-developers app
topshot...
While u r on kk4 see this post for gps fix... http://forum.xda-developers.com/showthread.php?p=19422197.
Sent from my SAMSUNG-SGH-I897 using xda premium
If you start the phone without a sim card in it, does it detect its absence and vice versa too? If that functions properly then another possibility could be that the IMEI of the phone might be blacklisted. It might have been reported as stolen. You could call your carrier to find that out.
uhm said:
If you start the phone without a sim card in it, does it detect its absence and vice versa too? If that functions properly then another possibility could be that the IMEI of the phone might be blacklisted. It might have been reported as stolen. You could call your carrier(AT&T I suppose) to find that out.
Click to expand...
Click to collapse
Yes, it detected whether a SIM was in it or not. When I had signed up for the new service it had said the IMEI was OK. I guess that doesn't mean it stayed that way. I would think that would just prevent you from accessing the service, not prevent you from detecting a signal at all. When I picked up the second used Captivate, his SIM card had been deactivated, but it still showed it was getting a signal.
topshot said:
Yes, it detected whether a SIM was in it or not. When I had signed up for the new service it had said the IMEI was OK. I guess that doesn't mean it stayed that way. I would think that would just prevent you from accessing the service, not prevent you from detecting a signal at all. When I picked up the second used Captivate, his SIM card had been deactivated, but it still showed it was getting a signal.
Click to expand...
Click to collapse
Once I had my efs folder deleted while flashing a rom and my IMEI defaulted to some value and it showed no signal at all. I checked IMEI and realized it was a different one and that led me to look at the efs. Once I restored the efs folder from my back up, all was fine again. Therefore I think if your IMEI is blacklisted it could happen and hence made that suggestion to call your carrier. Your carrier might also be able to tell you if your phone made any attempts to register on their network or not.

[Q] Can't set APN, and other SIM problems

Hello,
I have problem with SIM card on my phone. I'm using Temasek's CM 10.1, Kowalski kernel, and V20I-EUR-XX baseband. When phone boots, I normally input my PIN, but it doesn't connect to network, I have to go to Mobile networks and Choose operator automatically, then it connects. I can call and send messages normally, but when the call hangs (me or the other side) it says SIM card error (something like that). Also I can't save APN. In APN settings there is nothing, and when I create APN manually, I input everything and press save, but it doesn't stay, APN's remain empty. I use micro-SIM with adapter, because my operator couldn't get me normal SIM at a time. I'm on Croatian provider VIP. Everything normally worked with micro-SIM from Tele-2 provider (although on CM 10, and CM 7, didn't test it on CM 10.1).
Is it related to my SIM card or SW (ROM or baseband)?
mind_challenge said:
Hello,
I have problem with SIM card on my phone. I'm using Temasek's CM 10.1, Kowalski kernel, and V20I-EUR-XX baseband. When phone boots, I normally input my PIN, but it doesn't connect to network, I have to go to Mobile networks and Choose operator automatically, then it connects. I can call and send messages normally, but when the call hangs (me or the other side) it says SIM card error (something like that). Also I can't save APN. In APN settings there is nothing, and when I create APN manually, I input everything and press save, but it doesn't stay, APN's remain empty. I use micro-SIM with adapter, because my operator couldn't get me normal SIM at a time. I'm on Croatian provider VIP. Everything normally worked with micro-SIM from Tele-2 provider (although on CM 10, and CM 7, didn't test it on CM 10.1).
Is it related to my SIM card or SW (ROM or baseband)?
Click to expand...
Click to collapse
Not sure if you read my post, but I think we are having the same issue regarding the APN, etc.
Not been able to solve mine yet, perhaps together we can put out enough info that someone here can offer a solution? I haven't changed the baseband or kernel on their own, only went from stock 2.3.3, to CM10.1, then to CM7.2.
Are you able to remove the SIM PIN? If you remove the SIM PIN from security, are you able to save APN?
Does your phone access data with the native SIM card the phone was originally locked to?
gglobal19 said:
Not sure if you read my post, but I think we are having the same issue regarding the APN, etc.
Not been able to solve mine yet, perhaps together we can put out enough info that someone here can offer a solution? I haven't changed the baseband or kernel on their own, only went from stock 2.3.3, to CM10.1, then to CM7.2.
Are you able to remove the SIM PIN? If you remove the SIM PIN from security, are you able to save APN?
Does your phone access data with the native SIM card the phone was originally locked to?
Click to expand...
Click to collapse
It seems that PIN is already disabled in Settings-Security-SIM card lock settings :silly:
I called my old operator and they told me my phone was sold locked, and new operator told me they can't help because I didn't buy the phone from them. But then how it works now for calls and messages?
I don't have any other SIM with me so I can't test it with my phone. You say going back to CM7 didn't help? I guess I shouldn't try that then.
Maybe flashing stock ICS would? Any other suggestions?
mind_challenge said:
It seems that PIN is already disabled in Settings-Security-SIM card lock settings :silly:
I called my old operator and they told me my phone was sold locked, and new operator told me they can't help because I didn't buy the phone from them. But then how it works now for calls and messages?
I don't have any other SIM with me so I can't test it with my phone. You say going back to CM7 didn't help? I guess I shouldn't try that then.
Maybe flashing stock ICS would? Any other suggestions?
Click to expand...
Click to collapse
I haven't tried stock ICS yet; maybe it would? I will try that tonight.
Mine shows the SIM PIN on, when I try to change it it asks for my old code, which I don't have of course, so I can't remove the security. Been hoping that someone else would have had experience or knowledge of what would cause the problem and have a solution or suggestion to try. The closest I came was on a different forum about a Sony Ericsson phone, but the rooting and flashing procedures are so much different I couldn't see a solution in it, though they suggested flashing the baseband iirc.
HMMMM, now that I read your reply, I can't say with 100% certainty that the phone was unlocked before I rooted and flashed CM10.1.....I had thought it was but perhaps it wasn't, and we are having a more similar issue than I thought. So the glitch, perhaps, is that it was not unlocked, the custom ROM somehow "half" unlocked it, and here we are stuck.
Okay, my only thought then is to take it back to stock everything, the most up to date I can find, then unlock it with code, and see if I can change the APN at that point. If so, I will root it, use My Back Up Root to save settings including APN (just in case so at least I can restore it that way if I can't do it manually, after)flash CM10.1 again or another fabulous custom ROM which is what I really wanted in the first place
I will try that tonight, and post you the results. Let me know if you have any (better) suggestions as well, I'm up to try almost anything at this point. Was hoping to upgrade to this for my daily phone as I'm limping along with a Acer Liquid MT that has seen better days
If anyone has a link to quickly point me towards the latest stock ROM etc. and wants to post here, I would be much obliged Might save this noob a few hours scratching his head to find what is most certainly in front of my nose already, but I digress...
Cheers
New baseband
I just flashed V30A baseband, and it didn't help. We can cross that from the list.
Well colour me confused...and happy?
I just today picked this project up again, about to attempt a different fix, again...*sigh.
Lo and behold, i insert my sim and power on the phone, and it asks me for network sim unlock.....odd because I'd used the phone with this sim before, through all my other testing, flashed different roms, etc. etc. In fact, I've used the phone on this very package, I know because there are sms messages on the phone from using it. Battery pull, remove sim and check, yup sure enough, old messages there. Hmmm...
Insert sim, reboot, asks for unlock code again. Well, what have I got to lose at this point right? As I said before, I THOUGHT I had unlocked the phone before starting this whole debacle, but wasn't 100% certain about it. Searched my email for the code since I always save them, couldn't find it. Well, in for a penny, in for a pound I suppose. Bought a new unlock code, waited for it to arrive. Input new unlock code, unlock successful!!
Reboot phone....waiting for service....(this seems like forever!!! In reality, less that 60 seconds.) Alas, I have service. And now, just to tempt fate, Apps->settings->wireless & networks->more->mobile networks->access point names..........:fingers-crossed:
I can hardly believe my eyes, there it be, Rogers Internet apn selected. It even auto-detected the damn thing!!
I can offer no further insight, I don't believe I physically did anything to arrive at this remedy. But there you go, for my part at least it's solved.

No Mobile Data

Hello everyone maybe you guys can help me out since my warranty with my Note 5 expired a couple months back.
My data isn't working on my Note 5 Duos, SM-N9208. I've tried both sim slots and also selected the appropriate sim for Data connectivity through sim manager. I only use one sim at any time. All functions on the phone work without any issues, wifi is strong but of course when I am out and about my data is useless.
I have a post paid plan with LTE 4G. My Phone will connect and show 4G/4G+/H+/H but receives and uploads absolutely nothing. I've done resets, I've formatted I even downloaded latest firmware for my country and telecom from Sammobile. Any ideas?
I know this is probably a stupid question but did you make sure that Mobile Data is turned on in settings?
yes it is and it registers the networks.
Update! After another firmware install through Odin I got Data to work but it only works with Auto Connect 4g/3g/2g. It registers to 4G+/4G and the device gets INSANELY hot with MASSIVE battery drain. Only Mobile Data is switched on using facebook. No other apps. If I try setting to 3G Only it won't even work, this is crazy.
I literally watched 87% to 54% in not even 10mins on FB and the device got super hot. Could this be a hardware issue? Looks like I need to bring my device to service center.
The firmwares I install are all for my country+telecom provider.
Device has been formatted several times as well to try to fix it.. never rooted etc.
it does sound like there is a hardware problem, I would take it to your providers service center ASAP and do not use it ( as experienced with the N7 fiasco, I think that you have a definite battery issue, how that relates to the no data I dont know maybe the overheating battery is affecting the software preventing your mobile data from working properly
Yep 100%! With data off and wifi using all normal apps and games it runs normally. I'll have to have it serviced.

Phone can't connect to one specific carrier network

Hey guys,
my Samsung Galaxy Note 8 was on the table, when the AVG-Anti Theft alarm started suddenly.
I thought that it is just a bug and unlocked my phone, using the PIN, that I set when setting up AVG.
Now, the intetesting part starts:
I was not able, to connect my phone to the carrier-network (let's call it carrier A), which means I can't call anybody or send SMS or do anything, a phone is supposed to do.
At thirst, I thought that the sim card must be defect and tried to put it into another phone. The other phone did not have any problems, connecting to the network.
My second thought was that the modem or something like that in my phone has a defect, which is causing the issues. Oh boy, was I wrong, as every other carriers sim cards are working with the Note 8. I do have 3 sim cards from carrier A and each one from carrier B and C. All three cards from carrier A are not working, but B and C are.
Then I decided to call the carrier A support, which assured that my phone is causing the problems, rather than their network.
Afterwards, I tried hard resetting my phone and even re-flashing the stock ROM did not do anything.
I would appreciate any help.
P. S. I'm sorry, if my English is not that good, it is a foreign language for me.
Looks like it is the avg app that is causing the trouble, have you contacted de developer?
Contacted AVG
Yes I did contact the AVG support, but have not got an answer yet. But do you think that AVG could make such changes to the system, which would persist, even after a factory reset/ re-flash?

SM-N950N Note 8 unable to make or receive phone calls - everything else works fine

So I bought a SM-N950N Note 8 in October 2017 and has been great until now where it cannot receive or make phone calls. Everything else works fine - SMS, mobile Data, everything. Just unable to make or receive calls.
I have done everything that I have found on the internet from resetting network settings, resetting cache partitions, factory reset and nothing works.
I have made sure its not hte sim card by putting it into my old S5 and it works fine.. it currently is my phone until I figure out the Note 8.
Does anyone out there have any other suggestions?
Check your APN settings.
Check another sim card in your note 8 (friend's sim card or a new sim card (old one might work on s5 but might not on note 8)) or Take it to your carrier and let then try their sim card and see. Point is try another or different sim card!
Might to check if there is no dust or dirt in the tray or dirty sim card.
Last resort BACKUP your phone and factory reset.
Take your device to the high street retail branch of your cell provider and let them take a look at your device. They will probably reinstall the network settings on your device
So basically what was going on was that when I need to make a call, the note 8 needs to drop from LTE to H or H+, which I observed it doing on my samsung S5 and a Samsung S7. For some reason or another, the SM-N950N KT version is stuck in LTE only mode and wouldn't downgrade to H or H+ and therefore couldnt make or receive calls.
The fix? Since I bought it back in 2017, way past any warranty period - I installed Dr Ketan's ROM and effectively changing the CSC to Australia region and within 15mins all fixed!
If anyone else is having a similar problem, I was on the Kogan network [vodafone].
Thank you Dr Ketan! https://forum.xda-developers.com/ga...t/29-09-17-dr-ketan-rom-jio-volte-n1-t3681163
so is it still called a phone? (yes i get mad when trucks are called cars)
nikmel420 said:
so is it still called a phone? (yes i get mad when trucks are called cars)
Click to expand...
Click to collapse
I know right! It was just a tablet before - had to use my old samsung s5 as a phone.
It is all good now - Dr Ketan's ROM is amazing - Loaded my note 8 with an Australian CSC and it is perfect. No bloatware, high configurable.

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