Samsung s8 purchased new on ebay, warranty and accidental warranty coverage confusion - T-Mobile Samsung Galaxy S8 Questions & Answers

I just bought two new s8's off ebay from reputable vendors...
I have found after contacting squaretrade their (good) traditional 2 year coverage options ($79 on $500-$600).. squaretrade also has their $129 for 2 year deductible coverage, with $99 ded., which they claim if the glass breaks might only be $25 (my main concern was cracking the screen over anything else.. unsure what the cost is to send into samsung for this phone by comparison).
I then spoke to one rep there, they said the accidental $129 wouldnt apply if bought on ebay, but then i looked at their FAQ, it doesnt state this.. contacted another rep and they said it COULD be bought.. i guess the answer is yes to that one.
Assurant also offers standard 2 year warranties but i dont see accidental options on ebay at least (and no experience with them).
ATT wont allow you to buy their $8.99/month option unless the phone was bought from them.
The only other option out there is the premium samsung for $11.99 per month (they dont seem to have the protection plus option which i think was around $100 for the s7 edge) ..
Are these really the only valid options i guess?
Leaning towards getting the ST accidental $129 on one phone while buying the $79 on the other (standard one).. ST was always nice because after the main warranty ran out, any issues with the phone, using their standard warranty they would refund the original amount paid.
Thanks for any suggestions/validation

Related

Insurance for your AT&T Tilt

I just contacted safeware.com and purchased PDA insurance for my AT&T Tilt for $52.00/annually. They repair/replace the device up to $550.00. Since AT&T doesn't even offer you the option of insurance, it certainly is worth the $4.30/month for piece of mind.
Any Luck With This Insuance?
I was wondering if anyone has used this service and has had any luck with it?
I was able to get mine coverd for $650 under my house ins with a $0.00 deductable. It was about $45-55 per year... maybe check into that.
Safeware insurance...
Yaron2 said:
I just contacted safeware.com and purchased PDA insurance for my AT&T Tilt for $52.00/annually. They repair/replace the device up to $550.00. Since AT&T doesn't even offer you the option of insurance, it certainly is worth the $4.30/month for piece of mind.
Click to expand...
Click to collapse
Hi!
I got insured for my TILT @ safeware for 79 USD for an year on $550. how could you get it soo cheap for 52 USD?
I will be speaking to them today about this..
thanks..
Raj
What about SquareTrade insurance? They send me an email with 35% off. Anyone with any experience with them?
- TKN
I've used SquareTrade, but not for a phone. Last week I just made a claim on my amp. They're giving me my money back, minus shipping charges. They seem pretty good and it was a seem less process.
legit or internet slander?
legit or internet slander? What do you guys know about this?
http://reviews.ebay.com/WHY-NOT-TO-...0003415423?ssPageName=BUYGD:CAT:-1:LISTINGS:4
Any other worthwhile providers besides Safeware?
Any other worthwhile providers besides Safeware?
Anyone???
So...anyone???
Safeware
Not sure if anyone else is using safeware but I decided to try them. Since I'm in NY they have a discounted rate for NY folks (surprising). It's $52.00/year with a $50.00 deductible. Not bad for piece of mind if I break it by accident. Worse case I'm out $102.00 for 1 replacement.
This "Insure the Tilt" begs the question: "Why?"
I've had the unfortunate experience of having three different people drop mine three times onto a tile floor in a hospital. Nothing broke. Still works too.
Had someone else broke it, would it have been covered by the policy and would I have been able to collect from them or the person who broke it? If not, just fork over another $300 and get another rather than pay $60 year for insurance.
I'm wagering I'll replace it with another within two years time anyway. So marches technology. Why again, pay $60 to be locked into what will soon be old technology?
Mack5305 said:
This "Insure the Tilt" begs the question: "Why?"
I've had the unfortunate experience of having three different people drop mine three times onto a tile floor in a hospital. Nothing broke. Still works too.
Had someone else broke it, would it have been covered by the policy and would I have been able to collect from them or the person who broke it? If not, just fork over another $300 and get another rather than pay $60 year for insurance.
I'm wagering I'll replace it with another within two years time anyway. So marches technology. Why again, pay $60 to be locked into what will soon be old technology?
Click to expand...
Click to collapse
Can you currently buy this phone without a new contract for $300? Wouldn't we have to buy it at full price as a replacement?
FYI, my homeowners policy will not insure a phone if it is under $400. Since I got mine for <$200, it does not qualify. Also, my wife's iPhone missed it by $1
Mack5305 said:
This "Insure the Tilt" begs the question: "Why?"
I've had the unfortunate experience of having three different people drop mine three times onto a tile floor in a hospital. Nothing broke. Still works too.
Had someone else broke it, would it have been covered by the policy and would I have been able to collect from them or the person who broke it? If not, just fork over another $300 and get another rather than pay $60 year for insurance.
I'm wagering I'll replace it with another within two years time anyway. So marches technology. Why again, pay $60 to be locked into what will soon be old technology?
Click to expand...
Click to collapse
You're not locked into anything... it's renewable each year. I purchase my phone for $300.00 from AT&T. Replacing the phone will cost $500.00 as you can't get the phone for $300.00, at least not from AT&T. The insurance also covers theft, accidental damage, cracked screen, etc. I rather pay the $52.00 for 1 year and have piece of mind if I do drop my phone or something falls on it/etc. I may not be lucky as you to drop it a number of times and nothing breaks. For me it's worth it at least for the 1st year. After that I'm sure the prices of the phone will drop so no need to renew.
I can buy the Tilt from ATT for $276 with no contract (using my business account @ 45% off).
Do these insurance companies just pay "cash" for the replacement or do they send out a new phone?
Unfortunately the average user doesn't have a business account. Would be nice though.
As for the replacement they send out a new phone. Most likely a refurb as HTC/AT&T does the same for in-warranty replacement.
I just got the ATT Tilt from ebay few days ago. I have not really used it yet. I am going to check with safeware about the insurance policy.
Thanks!
EDIT:
I just checked the safeware.com to get a quote. They did not have an option for "cell phone". I selected "laptop" with the coverage of $600. It turns out the annual cost is $69 with $100 deductible.
How did you get the coverage for your cell phone? by calling them? or do it online?
plchan said:
....
I just checked the safeware.com to get a quote. They did not have an option for "cell phone". I selected "laptop" with the coverage of $600. It turns out the annual cost is $69 with $100 deductible.
Click to expand...
Click to collapse
So you effectively spend $169 per year for a replacement Tilt?
In a year, AT&T will probably sell them for $50 just to get people online with a data plan.
Remember when you had to pay for a Motorola Razr phone? Some places they're free now with a plan.
You have two companies for the Cell phone insurance.
http://www.wirelesssafeguard.com/ Which I bought my insurance through & http://www.safeware.com/ which I thought was a waste of money
Wireless Safe Gaurd
Pro - "ATG’s Safeguard Program helps you protect your wireless device against any type of damage, loss, and theft."
Con- $100 Deductable
Safeware
Pro - No Deductible
Con- read the below and also read the contract. What a useless contract, they don't cover any defects or break down from use, plus tons of other crap about environemental variables, basically it is only loss insurance or if you smash your phone, which you'd have to do if it stopped working to get it covered.
Thank you very much for the inquiry. A damp environment refers to the actual environment in which a unit is used in. For example, a unit is kept in a greenhouse which has higher than normal amount of humidity, and due to the constant exposure, internal parts begin to rust. A liquid spill however, is a single physical event which causes the unit not to function, which is not caused by the environment. The electrical breakdown refers to electrical components which stop working over time, whether it is caused by a faulty part or simply wear and tear. Similar to the other explanation, a power surge is a single physical event which damages the unit. A surge hits the unit and burns out components or parts. I hope that this helps explain the difference, but please do not hesitate to contact me if any further clarification is required.
Best Regards,
Quang Ha
Individual Sales Manager
Safeware The Insurance Agency Inc
1-800-800-1492 Ext 2184
[email protected]
-----Original Message-----
From: EDITED
Sent: Monday, December 03, 2007 1:46 PM
To: service
Subject: Question about service
I’ve reviewed the portable electronics agreement on your site; these appear to be contradictory based on interpretation.
Sources
http://www.safeware.com/policies/portable_electronics_policy.pdf
III B3 & B4
http://www.safeware.com/faq.php
#9
Accidental damage is defined as an unexpected and unintentional external event, resulting in physical damage to the insured equipment. Examples of accidental damage include, but are not limited to Drops, Falls, Collisions, and Liquid Spills.
http://www.safeware.com/index.php
Power Surge
Comments
A liquid spill(#9) could be considered a damp environment(B4)
The failure of an electronic device is a type of “electrical breakdown” (B3) and would be an unintended, hence an accident(#9). Power surge is also a type of electrical breakdown(B3).
Can you please clarify as to what is actually covered or not covered in the contract terms.
Thank you
galenmd said:
Can you currently buy this phone without a new contract for $300? Wouldn't we have to buy it at full price as a replacement?
FYI, my homeowners policy will not insure a phone if it is under $400. Since I got mine for <$200, it does not qualify. Also, my wife's iPhone missed it by $1
Click to expand...
Click to collapse
Correct me if I'm wrong, but wouldn't it cost more than $400 to get a replacement from AT&T without a new contract if it were rendered inoperable ?
My homeowners covered mine at a recplacement cost of $600 and I'm paying $30/yr. I know that renter's insurance is cheap and will cover it and more.
stozmon said:
Correct me if I'm wrong, but wouldn't it cost more than $400 to get a replacement from AT&T without a new contract if it were rendered inoperable ?
Click to expand...
Click to collapse
Yes. The replacement cost was irrelevant to them. Don't try to make sense of it.

How many people actually have that AT&T insurance?

Trying to debate if I should get it or not. Hear they will replace it no matter what...
Only $5 a month plus since I got my phone and do the math of 2 years, it's obviously only $120 which is still cheaper than most Captivates sell for.
Opinions?
I have always paid the $5 extra for the insurance. I have also used it a couple times.
Sent from my SAMSUNG-SGH-I897 using XDA App
I personally think it is always useful as like you said even if you use it only once then it is still cheaper then buying it retail
xBarbarian said:
I have always paid the $5 extra for the insurance. I have also used it a couple times.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
For what exactly?
Do they charge a deductible though?
I used it for obvious reasons, phone replacement and the deductible was $50. The insurance is worth it. It is $5 extra a month... you really need to think it over? lol
Sent from my SAMSUNG-SGH-I897 using XDA App
Well, it all depends on the deductible too. I mean if they charge a $150 deductible and you pay $5 for a year. $150+60=$210 and at that point you could still find a Captivate for that price if I'm not mistaking.
I do not have AT&T insurance as I don't live in the US, but I have extended warranty on my phone through Future Shop. I used my extended warranty to get this phone, actually. My LG Eve's microSD slot stopped working so I paid the difference and got a Captivate. There's no deductible on my plan, as it's a warranty not insurance.
Where can you find a Captivate for $210?
I edited my post. Not much else to say.....
Sent from my Captivate running FireFly 1.5
Insurance is $5/mo. You have to pay a deductible and they have two tiers. Tier one has a $50 deductible and Tier two has a $150 deductible. Samsung Captivate is Tier Two...HTC Aria, for example, is Tier one.
gormander said:
Insurance is $5/mo. You have to pay a deductible and they have two tiers. Tier one has a $50 deductible and Tier two has a $150 deductible. Samsung Captivate is Tier Two...HTC Aria, for example, is Tier one.
Click to expand...
Click to collapse
So what classifies as tier one? Certain phones?
Bottom line if I have my Captivate with the AT&T $5 a month insurance and drop in water, how much would I pay for a new one?
Probably going to do it; just being cheap. lol
I always pay for it for just the first year I own a new phone and then cancel it. that way I'm eligible for at least an early upgrade.
Isn't att supposed to cover our phones for a year? That's what I heard... I went in once cause of a.bad flash and the fne.gentleman that helped me told me that the phone has a 1 olyear warrenty plan on it already.
Yeah most devices come with a 1 year limited warranty. Thats usually through the manufacturer, not the provider
I figured I was better off with it than with out it. At least I know I have that "insurance" AT&T provides.
I've been with AT&T since before it was AT&T (down here in Miami it was Bell South Mobile, then Cingular, now AT&T) and I've always had insurance. I've used it more than few times. Few more bucks a month in exchange for not having to buy a new handset at full price if something happens? I'm in!
xThe Enforcer said:
So what classifies as tier one? Certain phones?
Bottom line if I have my Captivate with the AT&T $5 a month insurance and drop in water, how much would I pay for a new one?
Probably going to do it; just being cheap. lol
Click to expand...
Click to collapse
You'd pay $150.
Tip: If you do actually end up breaking your phone, I've found it's better to say you lost it. Otherwise they occasionally try to get you to send the handset to them so they can attempt to fix it...leaving you without a phone for a period of time.
xThe Enforcer said:
So what classifies as tier one? Certain phones?
Bottom line if I have my Captivate with the AT&T $5 a month insurance and drop in water, how much would I pay for a new one?
Probably going to do it; just being cheap. lol
Click to expand...
Click to collapse
As noomoto said, you'd pay $125 and shipping I believe. What consitutes as tier 1 is determined by AT&T. Basically, any "high-end" new phone such as the captivate constitutes as tier 2. Things like the "free" phones you get when you sign up for a new/renew subscription are considered tier 1. I may have my tier's mixed up but yeah, thats the general rule. There's a list you can find on AT&T website that explains which phones have a $125 deductible and $50 deductible. See link.
http://www.wireless.att.com/learn/en_US/pdf/wireless-phone-insurance-deductible-schedule.pdf
DeMarzo said:
Yeah most devices come with a 1 year limited warranty. Thats usually through the manufacturer, not the provider
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Click to collapse
That is correct, most devices come with a 1 (or 2) year warranty and it is through the manufacturer. However, the manufacturer warranty does not cover things like "I lost my phone" or "Someone stole my phone" or things that break the terms of the warranty agreement (i.e. dropping it in water, accidental drops and breaking the screen). Manufacturers warranty technically cover things that are manufacturing defects (i.e. speakers suddenly not working, buttons suddenly stop working, touch screen suddenly stops responding).
AT&T covers everything. If you are accident prone and tend to drop your phone, lose your phone, etc, than it is better to pay the extra AT&T insurance. As a previous poster said, typically AT&T will make you take it to a repair center if there is any kind of malfunction in the product (i.e. if you bricked your phone or speakers not working). But if you flat out say "I lost my phone", then you pay the deductible and you typically get a refurbished phone, if you get lucky, sometimes you get a new phone.
EDIT: Im sorry, Tier 1 deductible is $50. Tier 2 deductible is $125...not $150
When I had to get a replacement (I have the AT&T insurance plan), they sent me the replacement phone first and had me ship the broken phone back in the same box with the battery. I thought I'd get two batteries from the incident at least, but I'm not at all lucky. I'm pretty sure they ended up charging me 150, but I'm not sure. You might want to by the Captivate at another outlet (best buy, radioshack) and get one of their warranties, might be cheaper in the long run.
Nope
Never needed insurance
I always keep a screen protector and case on all my phones
So that I can sell them when I upgrade and because a permanent scratch on a screen would drive me so nuts I'd have to buy a new phone, right now I can just replace the screen protector
That said I'm a programmer, I know my brother in law is in construction and he'd never go without phone insurance, it depends on how you and your life treats your phone.

Accidental Handling Warranty in the US

Does anyone know if squaretrade will work on an imported Galaxy Note? I'm not about to drop the money on it if it is questionable whether or not they would cover a replacement at least up to the $600 limit.
Just looked at newegg and I could have spent $20 more for the opportunity to get a 1 ($60) or 2 ($150) year ADH plan. Bummer for me, but maybe it will help somebody else.
I have never broken any of my electronics in the past, but this giant screen on such a thin device has me worried.
im also curious about this
use safeware they cover it for 2 years for 78-ish dollars without theft, or 1 year for 98 with theft
stefan.buddle said:
use safeware they cover it for 2 years for 78-ish dollars without theft, or 1 year for 98 with theft
Click to expand...
Click to collapse
Thanks for that! Applied for 3 years protection against theft/accidents on my "$700 tablet" for roughly $160.
I have square trade on my Galaxy Note; paid $69 on Black Friday for 2 years coverage.
SquareTrade will not cover it with ADH. The $89 warranty is only for parts and labor on the fault of the phone. If you break it, you are responsible for the damage costs. Also there is a $100 deductible on any claim.
I have used SquareTrade for the past few years, and unless you buy a device from a phone store, they will not warranty ADH on them.
Their warranties are 2ND to none if you can get the ADH on the device. They fixed an iPad, and iPhone, and paid me back for my Galaxy S II that got burned in a campfire. But since I bought the Note on eBay (New even) they will not provide me with ADH on it.
Any Ebay purchase, new or otherwise is not eligible for accidental.
Ity was said that they would not warrenty a device that does not have a US warranty...but I called them up and gave the guy the website(handtec) and he said that I could get accidental if I ordered it from that website. Now, handtec does offer their own warranty where they will help you out for 24months after your purchase, or if it's within the 1 year Samsung warranty they will act as a middle man. But this is not on their website. Either way, I bought a $98 2 year AHD from square trade for mine, thinking at least if I do bust it, I may be able to get $600 out of it. If they say it's not covered, I'll ask for my $98 back since it was never really valid anyway.
stefan.buddle said:
use safeware they cover it for 2 years for 78-ish dollars without theft, or 1 year for 98 with theft
Click to expand...
Click to collapse
Thanks for the heads-up on that warranty. That is a great policy. I signed up for 2 years since it covers EVERYTHING.
yeahmon said:
SquareTrade will not cover it with ADH. The $89 warranty is only for parts and labor on the fault of the phone. If you break it, you are responsible for the damage costs. Also there is a $100 deductible on any claim.
I have used SquareTrade for the past few years, and unless you buy a device from a phone store, they will not warranty ADH on them.
Their warranties are 2ND to none if you can get the ADH on the device. They fixed an iPad, and iPhone, and paid me back for my Galaxy S II that got burned in a campfire. But since I bought the Note on eBay (New even) they will not provide me with ADH on it.
Click to expand...
Click to collapse
That is a shame, I have had ADH through squaretrade on a previous phone and despite not having any claims was very satisfied with the terms of the plan that I got from them.
Safeware seems to have been around for a long time, and most of the complaints I have found are against their extended service plans rather than their ADH/Theft plans, and they seem really flexible in which devices they will cover. I had to do a tablet plan because their only unlocked smartphone coverage was for iPhone, while all the other smartphones listed were carrier specific.
beestee said:
That is a shame, I have had ADH through squaretrade on a previous phone and despite not having any claims was very satisfied with the terms of the plan that I got from them.
Safeware seems to have been around for a long time, and most of the complaints I have found are against their extended service plans rather than their ADH/Theft plans, and they seem really flexible in which devices they will cover. I had to do a tablet plan because their only unlocked smartphone coverage was for iPhone, while all the other smartphones listed were carrier specific.
Click to expand...
Click to collapse
I emailed them specifically about my device gave them the link to the website I bought it from and got a call with a quote and all, I'm still fishing around but I think I'm going to buy it from them because they offer the most for the least amount
beestee said:
That is a shame, I have had ADH through squaretrade on a previous phone and despite not having any claims was very satisfied with the terms of the plan that I got from them.
Safeware seems to have been around for a long time, and most of the complaints I have found are against their extended service plans rather than their ADH/Theft plans, and they seem really flexible in which devices they will cover. I had to do a tablet plan because their only unlocked smartphone coverage was for iPhone, while all the other smartphones listed were carrier specific.
Click to expand...
Click to collapse
Do you think if you had bought it new from a dealer outside the U.S. they would have covered it?
yeahmon said:
SquareTrade will not cover it with ADH. The $89 warranty is only for parts and labor on the fault of the phone. If you break it, you are responsible for the damage costs. Also there is a $100 deductible on any claim.
I have used SquareTrade for the past few years, and unless you buy a device from a phone store, they will not warranty ADH on them.
Their warranties are 2ND to none if you can get the ADH on the device. They fixed an iPad, and iPhone, and paid me back for my Galaxy S II that got burned in a campfire. But since I bought the Note on eBay (New even) they will not provide me with ADH on it.
Click to expand...
Click to collapse
I got ADH on my Note through Squaretrade. I called them up and talked to 2 employees to verify the plan.
Item:
Samsung Cell Phone
Condition:
New
Purchased At:
Negri Electronics
Item description:
Android Phone
Date purchased:
10/27/2011
Receipt Recvd Date:
pending
Type of coverage:
2 years with ADH
Coverage starts:
11/10/2011
Coverage ends:
11/10/2013
Care Plan Price:
$99.20
Purchase Date:
11/9/2011
Purchased for:
$107.38
MrNetwork said:
Do you think if you had bought it new from a dealer outside the U.S. they would have covered it?
Click to expand...
Click to collapse
I bought my note new from amazon, but the note itself is from Germany.
All they (safeware) asked for proof of ownership at the time of application was the serial number, and I had to pick a second proof of ownership that would be provided in the event of damage or theft, and I chose 'receipt' since one was sent in the shipment with my device.
They never asked where it was purchased from though, so it doesn't really seem that important to them I guess. All they seem to care about is the cost to replace and availability, not whether the device or seller is native to the US. If a replacement can be attained at the coverage amount specified then it should go through.
This is most likely so that they can easily cover ebay purchases.
i have 2 years ADH thru squaretrade. paid $89 + $99 deductible.
bought the phone from amazon (a reseller)
talked to several different ST reps and they all confirm my phone is covered for $600
I already mentioned that I got 3 years of ADH + theft protection up to $700 through safeware for just under $160, but I did not mention that this is with $0 deductible.
Squaretrade says it must have a 90 Day US warranty for their warranty to be effective??? Thats why I went through Safeware.
I've used squaretrade for the past ~10 years, not too many troubles. I do have a bit of concern on their discrimination when it come to smart phones.
The iPhone is a cheaper warranty and you can also add an additional year. You can't do this with any other smartphone (HTC in particular).
I know it's due to the masses of isheep (ie - economies of scale) but for their purpose it seems like it shouldn't matter.
My two cents.
bigmike83 said:
I've used squaretrade for the past ~10 years, not too many troubles. I do have a bit of concern on their discrimination when it come to smart phones.
The iPhone is a cheaper warranty and you can also add an additional year. You can't do this with any other smartphone (HTC in particular).
I know it's due to the masses of isheep (ie - economies of scale) but for their purpose it seems like it shouldn't matter.
My two cents.
Click to expand...
Click to collapse
Why wouldnt it matter? Iphone parts are ubiquitous and everyone knows how to fix them. An esoteric n7000 which almost no one has in the usa (a year of owning this phone, still never seen someone else with one) means a tech will need more time repairing it and parts will be hard to find.
Sent from my GT-N7000 using Tapatalk 2

What's the best mobile insurance for the Note 8?

I purchased the Note 8 for TMO from Samsung direct. I've never purchased insurance before because the deductibles were so high, but I've never owned a phone this expensive before either. I can get TMO, Samsung or Geek Squad coverage and I am wondering about the pro's and cons of the offerings.
Any suggestions would be appreciated.
I just did squaretrade. I like it that it's a one time pay vs a monthly, I can use it for future phones, deductible is $99 and I can use it 3 times per plan. I rarely keep a phone for more then a year so works for me.
I used worth ave group. It was around $80 a year. Deductible is $50.
I used it twice to fix my wife's broken iPhone screen. Did not have any issues.
Sent from my SM-N950U1 using Tapatalk
Mr. Toad said:
I used worth ave group. It was around $80 a year. Deductible is $50.
I used it twice to fix my wife's broken iPhone screen. Did not have any issues.
Click to expand...
Click to collapse
Question, the most I can choose is $899. The phone is more expensive than that.
Square trade for my note 8 tmobile 104 for 2 years and 99 deductible have been using them for about 7 years and never had a problem with them
fireguy0306 said:
Question, the most I can choose is $899. The phone is more expensive than that.
Click to expand...
Click to collapse
I choose that amount. I figured if the phone was a total lose I would eat the other $50. I mainly have it incase I crack the screen.
Sent from my SM-N950U1 using Tapatalk
Worth ave...
Thanks for the tip. Will check them out.
Was thinking about Samsungs premum care insurance ..
I just looked at the Squaretrade and it does not cover loss/theft. Also, it's unclear what happens if you crack the screen or the back and they don't have replacement parts. I seriously doubt they have replacement screens for N8 at this point. Will they cover buying a new device?
advocate2 said:
I purchased the Note 8 for TMO from Samsung direct. I've never purchased insurance before because the deductibles were so high, but I've never owned a phone this expensive before either. I can get TMO, Samsung or Geek Squad coverage and I am wondering about the pro's and cons of the offerings.
Any suggestions would be appreciated.
Click to expand...
Click to collapse
For the first time ever I accepted the sales outlets insurance. 12.00€ per month. All risks so I am told BUT I have every confidence should I need to make a claim there will be the normal insurance situations?
As you wrote this is an expensive mobile device that is large and could be dropped. I think insurance is worth it in this case.
I suggest you enquire at the outlet you made your purchase. Failing that what about approaching the same company who insures your home or car or whatever? The only other thing I would mention is there is no such thing as cheap, good, insurance. Use a reputable company. Let us know what you find. :highfive:
Ryland.
odesskiy said:
I just looked at the Squaretrade and it does not cover loss/theft. Also, it's unclear what happens if you crack the screen or the back and they don't have replacement parts. I seriously doubt they have replacement screens for N8 at this point. Will they cover buying a new device?
Click to expand...
Click to collapse
It does not cover theft. Honestly the phone never leaves my side and if I get it stolen from me its fairly useless to anybody.
Squaretrade is the best bang for your buck.
Look for 20 to 30 percent off coupons.
Bump for more opinions.
Thanks for the input. I ended up choosing Squaretrade. It cost $159 for three years of coverage which covers the N8 and a new phone when I buy it. They are having a special right now. The deductible is $99. I've never lost a phone, so I decided damage protection is all I really need.
Variables...
Depends on your usage and how often you switch phones.
I'm on this two jump thingy. All i need is a year of phone coverage. With the wort have group, that 1 year is like 80 bux i think? I dont plan to use it because i am not clumsy like some people.
But if you plan to keep this device longer than a year, then square trade is the first option I'd pick.
I am going to go with samsung, having an unlocked phone both AT&T and Verizon said they would not offer me insurance.
Sent from my Galaxy Note8 using XDA Labs
If you bank with Wells Fargo you can get $600 of phone insurance with a $25 deductible by just paying your phone bill with their Visa card. That's enough to cover a broken screen. I've used it once and it worked out well.
PsiPhiDan said:
Squaretrade is the best bang for your buck.
Look for 20 to 30 percent off coupons.
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sadly, i can't find any working coupons =\
PsiPhiDan said:
Squaretrade is the best bang for your buck.
Look for 20 to 30 percent off coupons.
Click to expand...
Click to collapse
Wish I had found ones that actually worked.
I purchased squaretrade. they have been around about as long as ebay has. I found this post and it had some great information about phone insurance.
I also went with Squaretrade. I have never lost a phone or had one stolen (knock on wood and all of that), so I'm not too worried about that. They were nice enough to refund me the entire price of the Squaretrade plan I had on my S7E, since I'd never used it in the 10.5 months I've had it on their plan. So the cost of a 2 year policy for the Note 8 is only like $50 net.

Insurance options?

I'm getting (eventually, thanks Sammy) the 512gb Ocean Blue and the delayed order has given me time to compare insurance options. My current carrier is T-Mobile and their insurance is $12/month with a $250 deductible. If you keep the device for 2 years that comes out to $538 if you file a claim once with the highest deduct. That is quite expensive so I've started to look elsewhere.
Esurance is $149 for 2 years of coverage and anywhere from $25 deduct for an easy fix up to $199 for complete loss and they cover lost or stolen. If you keep the device for 2 years that comes out to $348 if you file a claim once with the highest deduct. I'm just not sure if they will charge more if you have the 512gb model which is more expensive.
SquareTrade is $129 for 2 years of coverage and anywhere from $25 deduct for a cracked screen up to $99 deduct for a complete loss. Only catch is they don't cover loss or stolen. If you keep the device for 2 years that comes out to $228 if you file a claim once with the highest deduct.
Any thoughts? Anyone else have any insurance suggestions? With a $1,300 device I'm definitely in the market.
I went with Samsung Premium Care. 3 claims a year, 12 bucks a month and 99 dollar deductible. I'm not paying T-Mobile 12 bucks a month for that ridiculous deductible they have. I like the fact that I can keep it on the phone for however long I want and cancel at any time, so if I sell the phone for the S10 or whatever, I don't have to worry about transferring a warranty.
Semantics said:
I went with Samsung Premium Care. 3 claims a year, 12 bucks a month and 99 dollar deductible. I'm not paying T-Mobile 12 bucks a month for that ridiculous deductible they have. I like the fact that I can keep it on the phone for however long I want and cancel at any time, so if I sell the phone for the S10 or whatever, I don't have to worry about transferring a warranty.
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Does the device need to be purchased from Samsung.com?
BigMosely said:
Does the device need to be purchased from Samsung.com?
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I'm not sure. If you go to the Premium Care site and put in your mobile phone number it will tell you if you are eligible. I carried it on my Note 8 that I bought from Swappa brand new. I bought the 9 from Samsung this time and added it at checkout.
I am paying my monthly bill using a WF Amex card. When you pay the bill through it, you get coverage for up to $600 per a claim and 2 claims in a 12 month period with a $25 deductible.
https://www.wellsfargo.com/credit-cards/features/cell-phone-protection/
Semantics said:
I'm not sure. If you go to the Premium Care site and put in your mobile phone number it will tell you if you are eligible. I carried it on my Note 8 that I bought from Swappa brand new. I bought the 9 from Samsung this time and added it at checkout.
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It looks like they don't cover Lost or Stolen. That's not a deal breaker for me, but I know it is for some people.
BigMosely said:
It looks like they don't cover Lost or Stolen. That's not a deal breaker for me, but I know it is for some people.
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Hmmm never heard about this. So you get free protection even for Stolen just not lost. And the only deduct you'd pay is $25. I would just be worried because this device is $1300 and they only cover up to $600? So if your device is stolen they'll replace it with a lesser priced model?
BigMosely said:
Hmmm never heard about this. So you get free protection even for Stolen just not lost. And the only deduct you'd pay is $25. I would just be worried because this device is $1300 and they only cover up to $600? So if your device is stolen they'll replace it with a lesser priced model?
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I'm guessing you meant to reply to mine post. I think the difference between stolen and lost is you probably have to file a police report. That to them, probably makes a difference.
As for the reimbursement, here's what it says per their T&C
"Depending on the nature and circumstances of the damage or theft, the benefit administrator, at its sole discretion, may choose to repair or replace the Cellular Wireless Telephone or reimburse the Cardholder for the lesser of a) $600.00 excess of the twenty-five dollar ($25.00) deductible; or b) the current suggested retail price of a replacement Cellular Wireless Telephone of like kind and quality, excluding taxes, delivery and transportation charges and any fees associated with the Cellular
Wireless Telephone service provider less the twenty-five dollar ($25.00) deductible."
So it sounds like they will try to repair or replace the phone, or pay out up to $600. Given that our phone is $1000+, I'm assuming that they will pay out $600 - $25 deductible. Just remember that you aren't paying for any additional warranty plans, so you need to factor that in as well.
EvoKnvl said:
I'm guessing you meant to reply to mine post. I think the difference between stolen and lost is you probably have to file a police report. That to them, probably makes a difference.
As for the reimbursement, here's what it says per their T&C
"Depending on the nature and circumstances of the damage or theft, the benefit administrator, at its sole discretion, may choose to repair or replace the Cellular Wireless Telephone or reimburse the Cardholder for the lesser of a) $600.00 excess of the twenty-five dollar ($25.00) deductible; or b) the current suggested retail price of a replacement Cellular Wireless Telephone of like kind and quality, excluding taxes, delivery and transportation charges and any fees associated with the Cellular
Wireless Telephone service provider less the twenty-five dollar ($25.00) deductible."
So it sounds like they will try to repair or replace the phone, or pay out up to $600. Given that our phone is $1000+, I'm assuming that they will pay out $600 - $25 deductible. Just remember that you aren't paying for any additional warranty plans, so you need to factor that in as well.
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Haha yeah should have replied to you, been a long day. Yes that sounds like a good deal if you have a Well Fargo account.
BigMosely said:
I'm getting (eventually, thanks Sammy) the 512gb Ocean Blue and the delayed order has given me time to compare insurance options. My current carrier is T-Mobile and their insurance is $12/month with a $250 deductible. If you keep the device for 2 years that comes out to $538 if you file a claim once with the highest deduct. That is quite expensive so I've started to look elsewhere.
Esurance is $149 for 2 years of coverage and anywhere from $25 deduct for an easy fix up to $199 for complete loss and they cover lost or stolen. If you keep the device for 2 years that comes out to $348 if you file a claim once with the highest deduct. I'm just not sure if they will charge more if you have the 512gb model which is more expensive.
SquareTrade is $129 for 2 years of coverage and anywhere from $25 deduct for a cracked screen up to $99 deduct for a complete loss. Only catch is they don't cover loss or stolen. If you keep the device for 2 years that comes out to $228 if you file a claim once with the highest deduct.
Any thoughts? Anyone else have any insurance suggestions? With a $1,300 device I'm definitely in the market.
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I usually use squaretrade for my phones. You can have coverage past 2 years of you renew it yearly. I've never had to file a claim on a phone so I cant speak for the experience of the claim process. Another good thing is of you pay yearly for squaretrade you can switch to to another phone when you upgrade.
TechOut said:
I usually use squaretrade for my phones. You can have coverage past 2 years of you renew it yearly. I've never had to file a claim on a phone so I cant speak for the experience of the claim process. Another good thing is of you pay yearly for squaretrade you can switch to to another phone when you upgrade.
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I'm thinking about Worth Ave for accidental and theft is about 200 dollars for 2 years. This is insurance though and doesn't cover non accidental malfunction me thinks.
TechOut said:
I usually use squaretrade for my phones. You can have coverage past 2 years of you renew it yearly. I've never had to file a claim on a phone so I cant speak for the experience of the claim process. Another good thing is of you pay yearly for squaretrade you can switch to to another phone when you upgrade.
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I'm leaning towards SquareTrade personally, its overall the cheapest and a $99 deductible is an easy pill to swallow compared to T-Mobile's $250 deduct. I even did an online chat with SquareTrade and made sure if something happens to my 512gb that I will get a 512gb in return, and not a 128gb and they confirmed yes.

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