Ok this is odd! I received my hd7 yesterday and immediately set about getting it unlocked once i had done the basic set up. Because of what i have read so far on numereous forums i automatically assumed the phone ould be locked and went to one of the two sites suggested here to purchase my code. Within 5 mins i had my unlock code for the sum of £19 something.
So i then read through the email and go to follow the instructions. The first instruction states that i should put in a SIM card from a different network. So i put in the t-mobile SIM i intend to use with the HD7 and would you believe it ITS UNLOCKED?! The phone tile shows T-Mobile as the network and i check and see if i can make and receive calls...all work fine?
Now my question is: was my hd7 unlocked when i purchased it? (bought online from o2 uk payg) or did the guys fromm the unlock site do some sort of jiggery-pokery that unlocked my phone OTA via my IMEI number?
Didnt O2 and Tmobile recent join forces to some extenet. I think they share the same network now so that may be why.
I bought a PAYG one yesterday and my vodafone simcard didnt work so bought the unlock code.
ci00aaj said:
Ok this is odd! I received my hd7 yesterday and immediately set about getting it unlocked once i had done the basic set up. Because of what i have read so far on numereous forums i automatically assumed the phone ould be locked and went to one of the two sites suggested here to purchase my code. Within 5 mins i had my unlock code for the sum of £19 something.
So i then read through the email and go to follow the instructions. The first instruction states that i should put in a SIM card from a different network. So i put in the t-mobile SIM i intend to use with the HD7 and would you believe it ITS UNLOCKED?! The phone tile shows T-Mobile as the network and i check and see if i can make and receive calls...all work fine?
Now my question is: was my hd7 unlocked when i purchased it? (bought online from o2 uk payg) or did the guys fromm the unlock site do some sort of jiggery-pokery that unlocked my phone OTA via my IMEI number?
Click to expand...
Click to collapse
It can't be unlocked OTA, so it must have been shipped unlocked.
That was too good to be true…after appearing to be unlocked my HD7 has
now decided to lock itself. It is giving me this message:
"This sim card can only be used on specific networks. Contact your customer service centre for the unlock code"
I've attempted 3 different PINS (1210, 0000 and 0000 again) with my T-Mobile SIM card in incorrectly so i guess i now need to get a PUK code. The question is who do i go to get this from T-Mobile (my current netwoork) or O2.
acky85 said:
Didnt O2 and Tmobile recent join forces to some extenet. I think they share the same network now so that may be why.
I bought a PAYG one yesterday and my vodafone simcard didnt work so bought the unlock code.
Click to expand...
Click to collapse
That's T-Mobile and Orange.
ci00aaj said:
That was too good to be true…after appearing to be unlocked my HD7 has
now decided to lock itself. It is giving me this message:
"This sim card can only be used on specific networks. Contact your customer service centre for the unlock code"
I've attempted 3 different PINS (1210, 0000 and 0000 again) with my T-Mobile SIM card in incorrectly so i guess i now need to get a PUK code. The question is who do i go to get this from T-Mobile (my current netwoork) or O2.
Click to expand...
Click to collapse
Errmm, That unlock code it's asking you for is not the SIM PIN, it's the unlock code you paid for from the site, I hope you did not guess it incorrect too many times otherwise you can lockout the phone completely.
OH GOD! you were right...that message was basically asking for the unlock code i paid for. Once i punched the code in it accepted it and i appear to be up and running again.
still find it odd that the phone acted like it was unlocked for a brief period before i had unlocked it!
thank you!
Glad it worked, good job you have not tried to guess the code 10 times otherwise you would never have got it unlocked.
Your right though, seems odd that it let you use it the first time, it's all software based anyway so guess it was a glitch.
ci00aaj said:
Ok this is odd! I received my hd7 yesterday and immediately set about getting it unlocked once i had done the basic set up. Because of what i have read so far on numereous forums i automatically assumed the phone ould be locked and went to one of the two sites suggested here to purchase my code. Within 5 mins i had my unlock code for the sum of £19 something.
So i then read through the email and go to follow the instructions. The first instruction states that i should put in a SIM card from a different network. So i put in the t-mobile SIM i intend to use with the HD7 and would you believe it ITS UNLOCKED?! The phone tile shows T-Mobile as the network and i check and see if i can make and receive calls...all work fine?
Now my question is: was my hd7 unlocked when i purchased it? (bought online from o2 uk payg) or did the guys fromm the unlock site do some sort of jiggery-pokery that unlocked my phone OTA via my IMEI number?
Click to expand...
Click to collapse
Hi I work for o2 UK and it sounds to me like you luckily got a device set up for a contract. O2 only tend to sim lock the payg devices now. The salesman probably picked up the wrong device.
I have lg g4 from tmobile with a tmobile device unlock app. It does not ask for network unlock code either with a different carrier. Also it does not pop up the network unlock code window even if i type the 2945 code (ithink). IF i use device unlock app it says device unknown by provider please contact customer care. I ordered service remote unlock they where unable to unlock but they had to refund the money because they could not unlock.
Funny think is T-Mobile is saying its not a T-Mobile phone because they cannot find the IMEI number in their system.
The phone is an original T-Mobile phone, with original T-Mobile packaging, software and original labels with the imei.
The only way to unlock this phone is if i can flash stock firmware on the h811 without the tmobile crap.
am i screwed?
indianx said:
I have lg g4 from tmobile with a tmobile device unlock app. It does not ask for network unlock code either with a different carrier. Also it does not pop up the network unlock code window even if i type the 2945 code (ithink). IF i use device unlock app it says device unknown by provider please contact customer care. I ordered service remote unlock they where unable to unlock but they had to refund the money because they could not unlock.
Funny think is T-Mobile is saying its not a T-Mobile phone because they cannot find the IMEI number in their system.
The phone is an original T-Mobile phone, with original T-Mobile packaging, software and original labels with the imei.
The only way to unlock this phone is if i can flash stock firmware on the h811 without the tmobile crap.
am i screwed?
Click to expand...
Click to collapse
How long have you used that phone for as of now? T-mobile requires you to use the phone at least 40 days on their network and it needs to be paid in full if it's financed. I yours is still financed maybe the op that thread could help you http://forum.xda-developers.com/g4/general/t-mobile-free-sim-unlock-promotion-t3138438
Can you link us to the App that unlocked it?
GUGUITOMTG4 said:
How long have you used that phone for as of now? T-mobile requires you to use the phone at least 40 days on their network and it needs to be paid in full if it's financed. I yours is still financed maybe the op that thread could help you http://forum.xda-developers.com/g4/general/t-mobile-free-sim-unlock-promotion-t3138438
Click to expand...
Click to collapse
please read my post again. tmobile sim is working fine on it. It does not reach even the permanent or temporary unlock option.
T-Mobile customer service does not even recognize the imei number at all. They say its not tmobile phone and clearly is.
1) Does the IMEI in settings match the IMEI on the box/back label?
2) Are you sure this is a T-Mobile US phone and not a T-Mobile european phone?
3) Where did you buy it? (direct from TMO, eBay, CL?)
indianx said:
please read my post again. tmobile sim is working fine on it. It does not reach even the permanent or temporary unlock option.
T-Mobile customer service does not even recognize the imei number at all. They say its not tmobile phone and clearly is.
Click to expand...
Click to collapse
please read his post again. you must use the phone with your t-mobile SIM card in it for at least a week until its IMEI (dial *#06# to display it) shows up in the "Check Unlock Status" pop-up in the Phone section of the My T-Mobile website. If it doesn't show your IMEI there, the phone is not associated with your account and the unlock app will not work.
PSA for Sprint Moto z3 Play. After the last software update to Build OCW28.70-47, a factory reset caused my phone to no longer read my sim card and appears to somehow have relocked the phone to Sprint. Prior to this software update and reset, the phone read my T-Mobile sim card fine and connected to the network. Calling Sprint verified that my device was already sim unlocked. Calling T-Mobile and they can't do anything on their end. Lastly calling directly to Motorola, and they confirmed that they have already received other calls and that they are working on a software update to fix this glitch. For now, this leaves me with a phone I can't use until this software update fixes it. So just sharing here so others in this situation won't be in the same boat.
LBN1 said:
PSA for Sprint Moto z3 Play. After the last software update to Build OCW28.70-47, a factory reset caused my phone to no longer read my sim card and appears to somehow have relocked the phone to Sprint. Prior to this software update and reset, the phone read my T-Mobile sim card fine and connected to the network. Calling Sprint verified that my device was already sim unlocked. Calling T-Mobile and they can't do anything on their end. Lastly calling directly to Motorola, and they confirmed that they have already received other calls and that they are working on a software update to fix this glitch. For now, this leaves me with a phone I can't use until this software update fixes it. So just sharing here so others in this situation won't be in the same boat.
Click to expand...
Click to collapse
Quick question, did you unlock it through Sprint? How's the service and reception on it?
I'm on T-mobile and thinking of buying a Sprint variant to unlock and use with T-mo.
Thank you
I got this phone from a reseller already unlocked thru Sprint. For the short time it worked on T-Mo before it got relocked, service and reception was fine. But my advice is Don't Do It! Buy yourself the fully unlocked version, don't bother with a Sprint model to unlock as it is not worth the hassle; plus the fully unlocked version has 64gb versus 32gb on the Sprint version. Unless you are on Sprint, don't get the Sprint model!!! My story is similar to hundreds of other people with other phones having much difficulty in getting a Sprint model unlocked to work on other carriers (e.g. Essential phone has lots of similar problems).
UPDATE: Was able to go to a Sprint store, get a sample Sprint sim, insert and request the UICC unlock code and it got pushed through again so now my X3 is again unlocked for any carrier and now works with my T-Mo sim. So you need a Sprint sim to get that unlock code pushed thru, won't work just on wi-fi without that Sprint sim!
have an update for us to hear? this xt1929-3 still unlocked...
we bought this model (sprint) as a cheap gamble off ebay and it was the best thing. put in my redpocket gsm-t sim this morning and it says in the system update setting under uicc unlock "the device is unlocked for any sim card". that was even after unlocking the bootloader last night. thought we were going to need to do some modding to get away from sprint but didnt have to! so thrilled we will have this nice phone for the wife to enjoy.
So I bought a Sprint Note 8 (SM-N95OU) that was unlocked from eBay over a year ago. We use T-mobile for our service. Everything was going good until the phone would no longer boot up due to draining all the way to 0%. Called Samsung and they did a free replacement outside of warranty.
So now that it's been repaired it is UICC SIM carrier locked.
Under UICC unlock it says "your device is locked to Sprint SIMS only." A message pops up and says to contact sprint. I contact sprint and give the IMEI and they said I have to contact the owner. I assume they never unregistered it from their account.
Is there anyway we can go back to using the phone? I mean we paid for it and feel like we own it but according to the software it does not seem to be the case. Lol.
Will putting a Sprint SIM in unlock It? I notice it doesn't ask for a pin and I think I read they are unlocked via a signal. That signal would have to be resent or would communication on the Sprint network alone unlock it. Not sure If somehow it will know to unlock itself once it connects to sprints network?
Anyway any help or direction is appreciated. Not sure if I need to sell it to a Sprint user and get a different phone now.
Well I just paid somebody on eBay 10$ to unlock it. So far so good.
I had a very similar situation whichresulted in weeks of back-and-forth communication between Samsung and Sprint advanced technical support. Which that department is a joke in and of itself but the actual solution to my problem was just to insert an active Sprint SIM card into the device and then have them unlock it.
Recently, as I have been lurking in multiple forums, I have been seeing multiple posts that owners of the Pixel 4 XL that they bought from AT&T, once the device has been paid off and the Sim lock was removed, the allow oem unlocking option was no longer greyed out. Can anyone confirm this is the case ? And can anyone also tell me how the unlocking process went after the device was unlocked through the AT&T unlocking portal considering there is no official unlock code that you need to enter in order to use a new SIM card ? Was there an OTA update that was pushed to the device that allowed the device to be unlocked ? Thanks in advance for the information.
have you been able to unlock yours too?
I am looking for a third-part sim unlock service for Google Pixel 4 XL AT&T. Search everywhere. I've not seen any reliable service.
Have you found any reliable service? I want to sim unlock a Verizon pixel 4...
There are no third party unlock sites for the Pixel 4 or 4, or 4 XL. You have to go through the carrier you got it from. And if you got it from Verizon, you may not be able bootloader unlock after the SIM is unlocked. T-Mobile and AT&T, once the device is SIM unlocked through the server, the device is bootloader unlocked.
datrmon said:
have you been able to unlock yours too?
I am looking for a third-part sim unlock service for Google Pixel 4 XL AT&T. Search everywhere. I've not seen any reliable service.
Click to expand...
Click to collapse
cjegan2008 said:
There are no third party unlock sites for the Pixel 4 or 4, or 4 XL. You have to go through the carrier you got it from. And if you got it from Verizon, you may not be able bootloader unlock after the SIM is unlocked. T-Mobile and AT&T, once the device is SIM unlocked through the server, the device is bootloader unlocked.
Click to expand...
Click to collapse
Thanks for the response, I do understand that the service provider (AT&T) are the only ones offering the Sim unlock at the moment. I'm juts being optimistic about a third party or XDA providing this service or we will be able to crossflash like the LG series.
The Pixel 4 XL is not like a Samsung device, where you can cross flash. It's a pure, Google phone. The way the bootloader unlock is determined, is based off a IMEI check through Google's own servers. Not any other carriers. What has transpired is that Google has baked carrier locking directly into Android 10, and each carrier maintains a database of Google IMEI numbers. Once the device is paid off, the carrier moves the IMEI to Google's own unlocked database, the device receives a over the air update from Google, then when the device is rebooted the bootloader and SIM card lock will be removed. This has been confirmed in AT&T and T-Mobile at the moment. No word on Sprint yet, however the Verizon version seems to be locked permanently, unless you got lucky and got a unlocked one immediately upon purchase.
datrmon said:
Thanks for the response, I do understand that the service provider (AT&T) are the only ones offering the Sim unlock at the moment. I'm juts being optimistic about a third party or XDA providing this service or we will be able to crossflash like the LG series.
Click to expand...
Click to collapse
cjegan2008 said:
The Pixel 4 XL is not like a Samsung device, where you can cross flash. It's a pure, Google phone. The way the bootloader unlock is determined, is based off a IMEI check through Google's own servers. Not any other carriers. What has transpired is that Google has baked carrier locking directly into Android 10, and each carrier maintains a database of Google IMEI numbers. Once the device is paid off, the carrier moves the IMEI to Google's own unlocked database, the device receives a over the air update from Google, then when the device is rebooted the bootloader and SIM card lock will be removed. This has been confirmed in AT&T and T-Mobile at the moment. No word on Sprint yet, however the Verizon version seems to be locked permanently, unless you got lucky and got a unlocked one immediately upon purchase.
Click to expand...
Click to collapse
i can confirm, ATT unlocked my GP4XL
via ATT unlock request (web portal)
The request takes 24-48 hours as it is sent electronically via ATT to Google
unlike Samsung devices which usually are instant.
Call ATT and ask specifically for TECH SUPPORT (dont waste your time w/any other department)
With the GP4XL being dual SIM,
tell them you would like to utilise the Dual SIM with an additional line you have with another carrier, in which the phone is asking for the unlock code.
*** the phone does NOT have to be paid off ***
--- this is due to the device itself carrying the DUAL SIM hardware, they have to accomodate this feature.
hope this info helps.
Can you confirm that OEM unlocking is not greyed out in Developer settings ? Go to settings>about phone>build number and tap 7 times. Enter your PIN code then back out to settings, then go to system, developer options. Scroll down until you see OEM unlocking. Can you check OEM unlocking ? Or is it greyed out ?
mrbogusbaxter said:
i can confirm, ATT unlocked my GP4XL
via ATT unlock request (web portal)
The request takes 24-48 hours as it is sent electronically via ATT to Google
unlike Samsung devices which usually are instant.
Call ATT and ask specifically for TECH SUPPORT (dont waste your time w/any other department)
With the GP4XL being dual SIM,
tell them you would like to utilise the Dual SIM with an additional line you have with another carrier, in which the phone is asking for the unlock code.
*** the phone does NOT have to be paid off ***
--- this is due to the device itself carrying the DUAL SIM hardware, they have to accomodate this feature.
hope this info helps.
Click to expand...
Click to collapse
mrbogusbaxter said:
i can confirm, ATT unlocked my GP4XL
via ATT unlock request (web portal)
The request takes 24-48 hours as it is sent electronically via ATT to Google
unlike Samsung devices which usually are instant.
Call ATT and ask specifically for TECH SUPPORT (dont waste your time w/any other department)
With the GP4XL being dual SIM,
tell them you would like to utilise the Dual SIM with an additional line you have with another carrier, in which the phone is asking for the unlock code.
*** the phone does NOT have to be paid off ***
--- this is due to the device itself carrying the DUAL SIM hardware, they have to accomodate this feature.
hope this info helps.
Click to expand...
Click to collapse
Did they send you a new sim card?? Cause I just asked on the chat and they said they are sending a new sim card and it will sim unlock my phone, aka bootloader unlock.
Root-Maniac said:
Did they send you a new sim card?? Cause I just asked on the chat and they said they are sending a new sim card and it will sim unlock my phone, aka bootloader unlock.
Click to expand...
Click to collapse
Yes, the option for unlocking is available (see pix)
Your PIXEL 4 XL has (2) IMEI numbers (look on box)
The first IMEI number is registered for network use using a physical SIM card (currently for most)
The second IMEI number is registered using ESIM (electronic SIM)
In order for you to unlock the device via AT&T, you first have to switch over the phone to register using the ESIM.
This is where ATT is sending out a preregistred ESIM card that will be attached to the second IMEI. (the card itself is nothing but a card outlining network registration numbers, etc)
Once you switched from physical SIM to ESIM on ATT, then you can unlock the phone (of course still needing the unlock code) by placing a SIM card from a different carrier in the device.
With the device having TWO IMEI numbers, all carriers MUST oblige to any requests for unlocking for use of the second IMEI. With restrictions of course (like having initial service)
By law they have to. The device shipped with two 'enabled,' IMEI lines for network registration. So much so if they denied this option by law they would have to refund the entire purchase price of the device.
Now if the device shipped with the second IMEI disabled, then thats a different story.
mrbogusbaxter said:
Yes, the option for unlocking is available (see pix)
Your PIXEL 4 XL has (2) IMEI numbers (look on box)
The first IMEI number is registered for network use using a physical SIM card (currently for most)
The second IMEI number is registered using ESIM (electronic SIM)
In order for you to unlock the device via AT&T, you first have to switch over the phone to register using the ESIM.
This is where ATT is sending out a preregistred ESIM card that will be attached to the second IMEI. (the card itself is nothing but a card outlining network registration numbers, etc)
Once you switched from physical SIM to ESIM on ATT, then you can unlock the phone (of course still needing the unlock code) by placing a SIM card from a different carrier in the device.
With the device having TWO IMEI numbers, all carriers MUST oblige to any requests for unlocking for use of the second IMEI. With restrictions of course (like having initial service)
By law they have to. The device shipped with two 'enabled,' IMEI lines for network registration. So much so if they denied this option by law they would have to refund the entire purchase price of the device.
Now if the device shipped with the second IMEI disabled, then thats a different story.
Click to expand...
Click to collapse
Mmmm juicy!
So once I get the e-sim and get it setup, I just need pop in a foreign sim and obtain a unlock code from at&t?
Thank you for responding by the way.
Oops
Root-Maniac said:
Mmmm juicy!
So once I get the e-sim and get it setup, I just need pop in a foreign sim and obtain a unlock code from at&t?
Thank you for responding by the way.
Click to expand...
Click to collapse
Yep! Setup your network w/ATT using the ESIM number (card) you receive
Once up and running, pop a SIM card from another network in.
Enter code and your FREE to go.
No problem for the info. AT&T shouldnt give you any problems.
though every once in a while you get an agent who has no clue..
For anyone who would like to unlock their ATT Pixel 4XL - I would first try unlocking
online through AT&T web portal. It takes about 2 minutes to go through the request.
https://www.att.com/deviceunlock/#/
ATT Online Unlock Portal
mrbogusbaxter said:
Yep! Setup your network w/ATT using the ESIM number (card) you receive
Once up and running, pop a SIM card from another network in.
Enter code and your FREE to go.
No problem for the info. AT&T shouldnt give you any problems.
though every once in a while you get an agent who has no clue..
Click to expand...
Click to collapse
Kick butt!! I can't wait to have an unlocked bootloader and root!! Thanks again for the info!
I'll update this thread as soon as everything unfolds.
Root-Maniac said:
Kick butt!! I can't wait to have an unlocked bootloader and root!! Thanks again for the info!
I'll update this thread as soon as everything unfolds.
Click to expand...
Click to collapse
As I only just got my GP4XL, I myself am looking forward to see what goodies await.
Just digging into using the device now.
I am absolutely THRILLED that GOOGLE allows the PIXEL ONLINE PC TEXT MESSAGING. (as ATT just did away with their online PC -TEXT service)
and 10000x better !
mrbogusbaxter said:
Yep! Setup your network w/ATT using the ESIM number (card) you receive
Once up and running, pop a SIM card from another network in.
Enter code and your FREE to go.
No problem for the info. AT&T shouldnt give you any problems.
though every once in a while you get an agent who has no clue..
For anyone who would like to unlock their ATT Pixel 4XL - I would first try unlocking
online through AT&T web portal. It takes about 2 minutes to go through the request.
https://www.att.com/deviceunlock/#/
ATT Online Unlock Portal
Click to expand...
Click to collapse
Hey, so just been following this thread and was wondering... By code, you mean ATT actually sent you a physical code to enter into the Pixel 4? Or it's a remote unlock like iPhones?
Thanks mate!
Munchyum said:
Hey, so just been following this thread and was wondering... By code, you mean ATT actually sent you a physical code to enter into the Pixel 4? Or it's a remote unlock like iPhones?
Thanks mate!
Click to expand...
Click to collapse
If you fill out the request via the ATT web portal unlock (link)
they will email you the unlock code within 24-48 hours.
Once you get the unlock code, then you can start the process of contacting ATT to request to move your device to ESIM registration.
mrbogusbaxter said:
If you fill out the request via the ATT web portal unlock (link)
they will email you the unlock code within 24-48 hours.
Once you get the unlock code, then you can start the process of contacting ATT to request to move your device to ESIM registration.
Click to expand...
Click to collapse
Gotcha. So just to be clear, you had to enter an actual unlock code into your ATT Pixel 4 to unlock it? Like when you popped in a SIM from another carrier it asked for a unlock code that you had to manually enter?
And once the device is unlocked, why bother contacting ATT to move the device to ESIM?
Sorry, just wondering if I'm missing something
Munchyum said:
Gotcha. So just to be clear, you had to enter an actual unlock code into your ATT Pixel 4 to unlock it? Like when you popped in a SIM from another carrier it asked for a unlock code that you had to manually enter?
And once the device is unlocked, why bother contacting ATT to move the device to ESIM?
Sorry, just wondering if I'm missing something
Click to expand...
Click to collapse
Well in my experience. I told the att rep I wanted to use the dual SIM feature and needed to be sim unlocked. They started me off with a e-sim. When I get it in the mail I'm gonna set it up, then I'm gonna request the unlock code. I made it half way through the process. Hopefully I don't get held up on the unlock code.
Root-Maniac said:
Well in my experience. I told the att rep I wanted to use the dual SIM feature and needed to be sim unlocked. They started me off with a e-sim. When I get it in the mail I'm gonna set it up, then I'm gonna request the unlock code. I made it half way through the process. Hopefully I don't get held up on the unlock code.
Click to expand...
Click to collapse
Get what in the mail?