Note 3 capacitive buttons not working properly - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

So a while ago my screens LCD cracked and stopped working so forward a few months and I get a new screen, and everything was fine except for the fact that my menu and back buttons don't work. Because everyone I press the menu button, the little right click like options op open but then a second later the a finder opens. Everytime I trap the back button it does nothing, but if I tap the menu key then the back back button really fast then the menu stays open, I also noticed that if I press the back button with my s pen then it works.
I just really want to have the original features of my phone if anyone is having the same problem as me or just knows how to fix it please respond. Thank you

Related

HW buttons not working

Hey guys,
I've got this problem. See, after sliding my fingers across the tabs, checking sms's, turning on wi-fi, and trying to logon to FB using the app I can't lock the device
What happens is, everytime i hold the hw "end" key to lock the device, nothing happens and the instant I let go, my touchflow goes to my "favourites" and if I hit the end key again, it continues going to next tab.
When I hit the "<--" key, it goes to the left tabs in the touchflow.
While doing this the directional and center button work, but the "talk" and "home" button don't work.
The only fix that I know of is rebooting the phone. But on some occasions I have been able to manage to get it to lock again.
Cheers!

[Q] screen capture service

Hi guys, I just got my new replacement Bell Samsung galaxy S and have gotten things running on it again, but the damn thing keeps going into some weird screen capture.
What happens is that when I hit the "back" button it will go dark and the "menu" button will light up. repeatedly hitting the back button will do nothing, and hitting the menu button will do nothing. Pressing the center "home" button will take a picture of what I have displayed on the screen.
I go and check my running applications and it shows this "screen capture service" running. I stop it and then I continue on what I'm doing and it happens again, going back to the running apps and it is back.
The only way it seems I can use my "back" button is if i hit the "volume" button on the side and then both the "back" and "menu" buttons will light up, and then I have to wait until they both go dark before I can hit the "back" button and have it work. if I hit it will they are lit up it goes back into the screen capture "mode"
The phone came in the mail with I9000UGJL2, firmware 2.2.
Any advice on how to permanently kill that damn screen capture thing would be greatly appreciated because it is driving me nuts. I get a way with maybe 2 "back" button pushes where it works and then it goes into that mode
Same problem...
Samsung Galaxy S i9000 (Facinate)
It seems that by pressing the back button too quickly puts you in the Screen Capture mode...Back button dims but the Menu button stays lit. I found that if I push the Home button that take s the screen shot, then wait for both the Menu and Back button to come on and then lowlight, I can then hit the back button and continue on for a while?
Package name: com.sec.android.app.screencapture
Source: /system/app/ScreenCaptureService.apk
Please, I would like to find out more about this app in order to try and control it. It really slows moving back when you have to wait for the Menu and Back buttons to lowlight before you can hit the back button again!
Just after posting the above, I was able to Force Stop the package and I have not had a problem with the phone going into screen capture mode since.
Woohoo!
My i9100 built-in Screen Capture Service default output is png format. How can I change it to jpeg format?

Soft keys problem!

I've been having an issue with my soft keys pressing themselves randomly and repeatedly. Menu options pop up and ill press menu to make em go away and seconds later they'll pop up again, and again. The one that blows me up most is when it presses home, *%#@! Anyone having the same issue, anyone have any advice, anything?
Now I'm so broke i can't even pay attention!

Home and back button not functioning properly

Hiya guys,
My home and back buttons don't show any form of backlight. Also when I double tap my home button my recent apps don't appear. When I just press the buttons once, they work like normal. Is there any way to bring the buttons back to normal.
I have a rooted phone with the stock rom.
Thanks in advance
ddv13 said:
Hiya guys,
My home and back buttons don't show any form of backlight. Also when I double tap my home button my recent apps don't appear. When I just press the buttons once, they work like normal. Is there any way to bring the buttons back to normal.
I have a rooted phone with the stock rom.
Thanks in advance
Click to expand...
Click to collapse
maybe try a custom rom like ViperOne. it could be a hardware issue also

[Q] Power button is not locking/turning off screen but works to bring up power menu.

So this morning I picked up my Note 4, used it normally to check emails, etc, went to turn off/lock screen and it wouldn't respond at all. I held down the power button and then it brings up the power menu, I restarted a few times and still nothing. Is my power button defective or could some setting have automatically changed the settings?
Go to *#0*# and select Sub-Key. Press every physical button on the Note 4 one by one (Volume Up, Volume Down, Home Button, Power Button On, Power Button Off). If the end result is PASS, then you're Power button is fine. Can also be a sticky / tacky power button, or something you modded in the settings.
artkrime said:
So this morning I picked up my Note 4, used it normally to check emails, etc, went to turn off/lock screen and it wouldn't respond at all. I held down the power button and then it brings up the power menu, I restarted a few times and still nothing. Is my power button defective or could some setting have automatically changed the settings?
Click to expand...
Click to collapse
arjun90 said:
Go to *#0*# and select Sub-Key. Press every physical button on the Note 4 one by one (Volume Up, Volume Down, Home Button, Power Button On, Power Button Off). If the end result is PASS, then you're Power button is fine. Can also be a sticky / tacky power button, or something you modded in the settings.
Click to expand...
Click to collapse
Just did the test, every button turned a different color, volume up (gray) volume down (green), menu (brown), home (blue) back (purple) , power (red, is this a fail?) but I didnt get any PASS. Is the power button supposed to have 2 colors, one for on and one for off? I tried holding down the power button but that brings up the power menu.
Also noticed that the screen will not dim or turn off automatically.
Update: I ended up doing a reinstall of the stock fw through Odin and it fixed it. I wonder what caused it and where those settings/issue where stored? I had tried doing a reset from within settings, but as I understand, that doesn't clear ALL the data.
I know how it feels when the diagnostic doesn't yield a pass. Glad to hear that reflashing the stock firmware resolved it though. Could have been something deep in the firmware causing this. Keep us updated if it persists again. The power button has been a culprit of problems in the past for many as well in previous Note devices. The final result should have displayed "PASS" on the display, perhaps you didn't complete the task, that's okay. Sometimes simply clearing the cache instead of factory reset could have resolved the problem as well. Samsung is notorious time to time.
artkrime said:
Just did the test, every button turned a different color, volume up (gray) volume down (green), menu (brown), home (blue) back (purple) , power (red, is this a fail?) but I didnt get any PASS. Is the power button supposed to have 2 colors, one for on and one for off? I tried holding down the power button but that brings up the power menu.
Also noticed that the screen will not dim or turn off automatically.
Update: I ended up doing a reinstall of the stock fw through Odin and it fixed it. I wonder what caused it and where those settings/issue where stored? I had tried doing a reset from within settings, but as I understand, that doesn't clear ALL the data.
Click to expand...
Click to collapse
I have a Note 4 too and since a few days I have been noticing this issue. The power button doesn't wake the screen up. I have to fiddle around the button a little bit, press it a bit harder sometimes and then it works.
Also noticed that when this happens, I unlock the phone using the Home button and when I try to use the power button then nothing happens. Keeping the power button pressed doesn't give me the reboot/boot options either until I fiddle with it.
The strange this is, one it starts working, i can use it again and again until I leave the phone aside until sometime and then the power button does nothing until i repeat fiddling it.
---------- Post added at 03:32 PM ---------- Previous post was at 03:31 PM ----------
Also ran the test : *#0*# and select Sub-Key
All buttons work except the power button but again if I press hard and try to nudge the button a little bit, I saw the colour change to RED. No PASS either.
Do you have any xposed modules installed? I had this happen with either gravitybox or wanam when I tried to tinker with the power menus. *3.
No. Everything is stock and not rooted either.
In my case, a complete wipe to factory fixed the issue for me and never had the issue since then, but it kind of sounds like you may have a hardware issue.
that's what I'm thinking too hw issue. But once it starts to work it works perfectly even pressing the button lightly. If the phone's been idle for a while that's when it starts. But anyway, I'll do the basics, factory reset and then bring it over to the carrier shop. Hate to send it away as its not that long ago i got the phone.
Thanks for all the help/comments.
I just started having the same problem myself. I think I'm going good to buy the right now. For the power button and have it installed.
corpuscallosum said:
that's what I'm thinking too hw issue. But once it starts to work it works perfectly even pressing the button lightly. If the phone's been idle for a while that's when it starts. But anyway, I'll do the basics, factory reset and then bring it over to the carrier shop. Hate to send it away as its not that long ago i got the phone.
Thanks for all the help/comments.
Click to expand...
Click to collapse
I am having the exact same problem , did you manage to solve it ?
No. But I've been using the phone less as in on holidays and noticed it hadn't been happening much. If issue still persists I'll bring the phone back to the carrier for a repair/replacement as it's still under warranty.
For the first few days power button worked occasionally now it has stopped working completely.
Sent from my SM-N9100 using xda Forums PRO
kabuk1 said:
Do you have any xposed modules installed? I had this happen with either gravitybox or wanam when I tried to tinker with the power menus. *3.
Click to expand...
Click to collapse
I have had wanam installed but I uninstalled it , also the phone failed the *0# test
Sent from my SM-N9100 using xda Forums PRO
The working of button changes with temperature. With a little heating with hair dryer the button started working.
Sent from my SM-N9100 using xda Forums PRO
I agree with the temperature because when I was in holidays the issue didn't happen and Iwas in a hot country with 35 deg C. Weird, so was my Note 4 built for Middle East?!?
My power button has started working 100% normal from falling the hw test earlier.
Sent from my SM-T320
I did a full factory reset and it appeared to work but after restoring all my apps and using it for a couple of days it started again. Brought it to the carrier to get it fixed as is still under warranty. They said it was a faulty "electrical component" which they replaced. Got the phone back and I restored all the apps. I have the problem again. I don't trust the carrier to have fixed the issue as it was intermitten in the first place. The button works continuously once it's stays working until I leave it aside for a while. I'll have to bring it back again and wait for a week!
I'll keep you posted.
^ blow some hot air with a hair dryer
My note 4 problem is whenever I remove the charger it went out and behave as it wants to start up and as soon as I replaced the charger I can turn it on and it stays on. Someone please help me with this

Categories

Resources