Display issue after recent update - Nokia 8 Questions & Answers

Hello all,
After the recent Oreo update ..the left half of my display is having an issue. It displays random colored pixels . Is anyone else having the same issue? Took it to the service centre day before yesterday and had the issue even though they downgraded to 7. Cant say if it's the bad hardware or an update issue.

Related

Touch issues / Sensitivity issues after Nougat update

Okay so I wanted feedback regarding this whether someone else is experiencing this or not.
I have gradually observed during the last few days that a lot of my touches to click have gone unresponsive in Nougat. Initially it was something that I hadnt quite noticed but slowly the trend became obvious. Now dont get me wrong, this would happen a few times here and there with lollipop and MM as well, but the rate is far higher now on Nougat. Especially when typing on the keyboard this means mis-spelled words, missed letters, and accuracy is far worse now.
Has anyone else observed this or is it just me?
Just got my xcover 4 with nougat installed i have the same issue.
The sensitivity is low and i need to press a bit higher finger force to respond.
Even with sensitivity (glove mode) set to on things get worse.
I'm seeing the same thing. What is strange is that I'll see the button highlight/depress, but no action occurs. This is on multiple apps.
On what device/OS?
Sprint Note 5 on Nougat
Did you try gloves mode? Does it work?
the same for me on 920cd and the same iusse using S pen
I contacted samsung Greece about the existing problem.
I reported the problems me and you guys have and the tech support told me that your problems exist because you did not factory reset the devices before upgrading to nougat.
Anyone tried to contact samsung about the problem?
They dont know anything about it.
facing same issue screen lagging in note 5 sm-n920s also tried custom rom but still lagging in typing and scrolling on facebook
I have the same problem on my xcover 4 here!!
When I run the the touch screen test, touch screen responds well, but when I want to write a message or to scroll the home screen Its very annoying. It looks like software problem.
please help
Hi guys.
I have 2nd piece of Xcover 4 SM-G390F (first was change by seller for new one) and had the same problem. First 2-3 days all work perfect.. I have installed my applications, work perfect for two days, but after this... --After wake, display react only in centre area, 1 centimeter from display border no reaction or react on xxx touch. After few seconds (20-30) display react on full range, but with lags... So... I go for support to Samsung official at CZE.
Support tells me, that they don't know about this problem, that I'm 1st who has this problem... And some other bull... about unofficial sell and any other. So I post them IMEI and they let me know, if my distribution is official or not, and we'll see what next. They recomend me to go to service center, where somebody looks on my SM. So I see tomorrow.
ROM - official Android 7 Nougat from start using (not updated from other version)
Deleting apps - no effect
Safe mode - no effect
Factory reset - no effect
Apps to calibrate screen - no effect

Screen flickering and artifacts.

Hi All,
After updating to Oreo got this weird issue, screen flickers every, roughly 2 seconds. Wit the times it also starts showing some color artifacts, freezing some parts of the screen and eventually going to complete gray-to-black flickering only. Anyone experienced something similar?
I'm thinking it may not be Oreo upgrade related just (unfortunately) some hardware issue.
Cheers
AlzirR
I've had similar issue after updating to oreo.
Half screen displayed artifacts.
Nokia replied to me saying that there is a bug in display drivers. Probably gong to update it soon.
Had to send it back.
Replacement works fine.
TeddyBeers said:
I've had similar issue after updating to oreo.
Half screen displayed artifacts.
Nokia replied to me saying that there is a bug in display drivers. Probably gong to update it soon.
Had to send it back.
Replacement works fine.
Click to expand...
Click to collapse
I have the same problem too but after I put it on the hot plate for awhile its fixed but after awhile the problem came back again..
AlzirR said:
Hi All,
After updating to Oreo got this weird issue, screen flickers every, roughly 2 seconds. Wit the times it also starts showing some color artifacts, freezing some parts of the screen and eventually going to complete gray-to-black flickering only. Anyone experienced something similar?
I'm thinking it may not be Oreo upgrade related just (unfortunately) some hardware issue.
Cheers
AlzirR
Click to expand...
Click to collapse
The left half of my screen is covered with black/white/grey artifacts. Sometimes after resetting or going back to factory defaults the screen goes back to normal again.
Running Oreo on a 128gb Nokia 8. REally hope it is software related (driver?). So far installing the latest updates doen't fix the problem.
Switched back to my old Samsung Galaxy S6 but man I miss my 8 already.
I changed the motherboard and I got ghost touch problem then I change the lcd and everything seems fine to me
I don't think is sw problem
I have the same problem today. As i received a call, display start to flicker. As i have all imp docs in my phone as i relies on NOKIA , I am as nothing. Somehow I am able to reset to factory reset. phone start works, but I lost all my valuable datas. How can one relies on NOKIa, who was one of BEST
Bro I have a issue of red strip visible on egdes when we turn on night mode for long time with a grey background

screen issue

I've been using XZ3 for about 2 weeks. Last few days when always on display kicks in, the display turns green. This doesn't happen always, but a few times a day. So at this point I'm suspecting software issue and trying to find the cause of it.
Anyone having the same issue?
XSIIS said:
I've been using XZ3 for about 2 weeks. Last few days when always on display kicks in, the display turns green. This doesn't happen always, but a few times a day. So at this point I'm suspecting software issue and trying to find the cause of it.
Anyone having the same issue?
Click to expand...
Click to collapse
Yes, got the same issue about a week ago, and returned it. now waiting for replacement.
In my case, the screen become all green buy upper area had lighter green and lower was darker.
This can be a LG screen problem like the Mate 20 Pro is suffering
I contacted sony support and they are investing the issue.
They said since this only happens when always on display is enabled, it's likely software issue and fixable with update.

Brightness dependent yellow tint and black lines on the screen

I am facing this issue in my Note 9,
While I am on lower brightness , I am not getting this issue. While increasing the brightness getting these black lines and also some sort of color discoloration with yellow tint also , Could someone help on this?
While on maximum brightness there is no lines are visible. Could someone help on this?
This is what android 10 does to the dispaly setting.downgrade to pie using odin to fix the screen. Back to normal,Basically in android 10 they changed the warmthness of the screen .I'm assuming you are using adaptive display and have the slider set to warm.on pie your screen would look everso slightly pink on warm but on the android 10 the screen looks yellow /brown at warm position on the slider,I made a thread complaining and ended up odining back,They have made it identical to the note 10 in terms of screen colour calibration. It sucks imo as for the black lines you mention I have no idea what that is
Please help me
Please help me
Have you factory reset ??
Next step would be to return under warranty .
Ive allready helped you just odin back to pie it fixes the issue
Happened to me as well. Display discolored showing grainy lines after recent update
I am on Latest build of Samsung Note 9 - India, with March security update on board.
I noticed that my screen shows grain whenever the brightness auto adapts to lower levels, it doesn't get normal until I keep it locked for some time and then unlock.
My phone is 1year and 3 months old however it has no issues in maintenance - no cracks, no falls, no display injuries.
I tried to keep the auto brighntess (adaptive) to off and yet this is happening occassionally when watching videos or pictures or simply pulling down the notification bar.
I also Factory reset it today and I found it is happening right from start - during the setup screens.
I am pretty disappointed something like an update is pushed and that breaks the quality of a device!
It's livable but very annoying when you are showing a picture to someone and suddenly you see the screen becomes discolored and there are grainy black lines all over the display.
I have only one hope if there is a way to go back to Feb or January build of android 10. Anyone else facing this? Please help me.
Have you sorted this issue @aronhq??
Is this a software or hardware issue. I also have this issue and i have been using android 10 from feb and got the issue today only though recently secutity updated 2 days back
aronhq said:
I am facing this issue in my Note 9,
While I am on lower brightness , I am not getting this issue. While increasing the brightness getting these black lines and also some sort of color discoloration with yellow tint also , Could someone help on this?
While on maximum brightness there is no lines are visible. Could someone help on this?
Click to expand...
Click to collapse
I have the same problem at the beginning it was when the phone was warm now the screen is yellow and when I lower the brightness I have lines coming out
Temp fix
As a temp fix i am using oled saver app from playstore and keeping it on serting brightness full and adjusting the brightness with oled status bar so try it
My issue got solved on its own the same day..But now the issue is while watching video, it gets blocked images and slight color artifact when dark scenes play.I don't know whether its due to video compression and i didn't notice such issue previously.
Did you guys try the newest update that just came out this week?
sethsmaxx said:
Did you guys try the newest update that just came out this week?
Click to expand...
Click to collapse
Could you screenshot your latest update? Thanks.
N960U1 usa unlocked firmware is N960U1UEU4DTC7
https://doc.samsungmobile.com/SM-N960U1/VZW/doc.html
Screen replacement
Insurance screen replacement for $30 fixed any yellowing.
sethsmaxx said:
N960U1 usa unlocked firmware is N960U1UEU4DTC7
https://doc.samsungmobile.com/SM-N960U1/VZW/doc.html
Click to expand...
Click to collapse
oh, its April patch update. thought there is May update already. thanks.
Are you saying you are on 4DTC7 and having issues with screen still or what is your firmware version?
sethsmaxx said:
Are you saying you are on 4DTC7 and having issues with screen still or what is your firmware version?
Click to expand...
Click to collapse
no, i was just saying that i thought there were May update since you said your had it a week ago, which is still an April update.
Still issue N960FXXS5DTB6
sethsmaxx said:
Are you saying you are on 4DTC7 and having issues with screen still or what is your firmware version?
Click to expand...
Click to collapse
I am on above firmware indianmodel but still issue is there but with oled saver some what better with minimal lines
any trouble using apps like uber and waze? white UI apps make my screen gets darker and darker.... :fingers-crossed:
Hi, any update for possible solution?
I just got the exact same issue. But my phone is Note8.
I was just watching youtube video then open an app then suddenly my screen turn yellowish and black turned faded. Also got horizontal lines if brightness is set to around 20%-70%. This happens right from boot up of the phone where Samsung logo appears.
Also I noticed that my phone gets warmer.
Mine still not back to normal.
Any update for a possible solution?
Thank you

Samsung Note 9 - Display Discoloration & Overheating

Who else are facing the same problem ?
1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.
2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.
3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..
4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"
Samsung haven't responded on this issue yet, how could we bring up the issue and get the proper resolution from Samsung.
This happened after last March update installation?
What note 9 do you have?
Probably not a hardware fault if it happened after recent software update.
A number of note9 affected although samsung seems to disagree at the moment.
Hello,
I also have a problem with the display after waking up with the POWER button. There are tinted colors distorted and some stripes like dim lines and slow refreshing. Everything started after updating to Android 10. In fact, when the display lights up incorrectly, it starts to heat up from the bottom. Putting the smartphone aside for a moment or cooling down causes the display to work correctly.
Workaround? I turned on Active Display and first knock to activate it, then the display lights up correctly and then I unlock the screen and use normally. It is known that battery consumption increases. Of course mine is Exynos.
hi guys,, i remember a similar experience sometime back.. try this. if u have turn on the proximity sensor i mean the advance feature where the phone screen doesn't turn on while in pocket , switch it off and restart the phone and see if the problem still exist.
i am having same issue
is anybody on xda come to rescue our issue?? friends need urgent help out ., if the solution is to reinstall the firmware kindly tell how to ?? while phone is just giving odd lines and not responding to touch even ??
ahmadtanveer7007 said:
is anybody on xda come to rescue our issue?? friends need urgent help out ., if the solution is to reinstall the firmware kindly tell how to ?? while phone is just giving odd lines and not responding to touch even ??
Click to expand...
Click to collapse
whats the firmware version u are having now and phone model?
Try wiping the cache partition in Recovery Mode. If that doesn't work then back up your device and manually reinstall the OS back onto your device.
Im having the exact problem. I flash LineageOS and it worked by max brightness then back to auto. I installed brightness widget to max brightness and back to auto everytime I turn on screen.
This issue is popular after March update. I tried everythings you mentioned above, reset, flash new firmware, even April update, wipe cached, flash cooked rom, heat screen, turn off features, disable gpu overlay, etc... Samsung Vietnam guaranteed can fix with new screen but I'm out of warranty.
I dont have any issues us unlocked snapdragon xaa model on latest android 10 version.
Can we confirmed that a screen replacement fixes the display problem or is it still a software issue
Signup said:
Who else are facing the same problem ?
1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.
2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.
3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..
4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"
Samsung haven't responded on this issue yet, how could we bring up the issue and get the proper resolution from Samsung.
Click to expand...
Click to collapse
I have the same problem at the beginning it was when the phone was warm now the screen is yellow and when I lower the brightness I have lines coming out
jonaki said:
I have the same problem at the beginning it was when the phone was warm now the screen is yellow and when I lower the brightness I have lines coming out
Click to expand...
Click to collapse
Hi Bro, the same problem now facing by many users. We have created a Telegram group do discuss about the issue. Plz join there.
https://t.me/samsungDisplayProblem
luisfer21069 said:
Can we confirmed that a screen replacement fixes the display problem or is it still a software issue
Click to expand...
Click to collapse
No one knows what is the exact cause here, its noticed in many devices right after this March update but few are noticed months before. But, now the problem came to many users at same time. So its been brought up by many tech blogs, websites.
pheonixxdark said:
hi guys,, i remember a similar experience sometime back.. try this. if u have turn on the proximity sensor i mean the advance feature where the phone screen doesn't turn on while in pocket , switch it off and restart the phone and see if the problem still exist.
Click to expand...
Click to collapse
Thanks for tour suggestion, however I couldn't find the the exact option you mentioned in advanced features plz look into below once and help me to solve this.
joedellosso69 said:
This happened after last March update installation?
What note 9 do you have?
Click to expand...
Click to collapse
Hi, Yes like many other saying I too have this problem after March update only. I'm using Exynos one and also please have a look at below screenshot. Please let me know if you need anything further to know about the issue also attaching the links about the issue.
https://r2.community.samsung.com/t5...tion-amp-Overheating-Posting-4th/td-p/4049910
https://www.sammobile.com/news/galaxy-note-9-march-2020-security-update-broken-screen/
https://www.androidauthority.com/samsung-galaxy-note-9-march-update-broken-displays-1103766/
https://www.androidheadlines.com/20...in-of-broken-display-after-march-update.html/
pheonixxdark said:
whats the firmware version u are having now and phone model?
Click to expand...
Click to collapse
Please have a look into below screenshot. Plz let me know if you need any other info.
Rosli59564 said:
Probably not a hardware fault if it happened after recent software update.
A number of note9 affected although samsung seems to disagree at the moment.
Click to expand...
Click to collapse
Yes Bro but, We haven't found any fix for this till now.
Signup said:
Hi, Yes like many other saying I too have this problem after March update only. I'm using Exynos one and also please have a look at below screenshot. Please let me know if you need anything further to know about the issue also attaching the links about the issue.
https://r2.community.samsung.com/t5...tion-amp-Overheating-Posting-4th/td-p/4049910
https://www.sammobile.com/news/galaxy-note-9-march-2020-security-update-broken-screen/
https://www.androidauthority.com/samsung-galaxy-note-9-march-update-broken-displays-1103766/
https://www.androidheadlines.com/20...in-of-broken-display-after-march-update.html/
Click to expand...
Click to collapse
I'm having the exynos version too but with ITV (Italy) firmware ...never had this problem and now I'm on April's version after March's version.
This looks a little bit like what happened to the S5 years ago when after 1 and a half/ 2 and a half year's the screan began flickering, having green spots or lines, randomly didn't go on with low luminance settings since it completely died....a lot of people said on forum's that it was the screen and a replacement solves, but when it happened to me years ago the Samsung assistance center told me that it was another component (never told me what it was) causing the issue and once they changed it , they solved the problem.
So, after my experience with the S5, don't know what to think now for what is happening to some guys even if I think that this issue might depend with something happening after marchs update because for the too many people having it after the update, coincidences are not credible.
joedellosso69 said:
I'm having the exynos version too but with ITV (Italy) firmware ...never had this problem and now I'm on April's version after March's version.
This looks a little bit like what happened to the S5 years ago when after 1 and a half/ 2 and a half year's the screan began flickering, having green spots or lines, randomly didn't go on with low luminance settings since it completely died....a lot of people said on forum's that it was the screen and a replacement solves, but when it happened to me years ago the Samsung assistance center told me that it was another component (never told me what it was) causing the issue and once they changed it , they solved the problem.
So, after my experience with the S5, don't know what to think now for what is happening to some guys even if I think that this issue might depend with something happening after marchs update because for the too many people having it after the update, coincidences are not credible.
Click to expand...
Click to collapse
Yes, many people were facing this problem and how many times we have contacted the Samsung they are behaving like they just hearing the issue for the first time. Just created and posted the link in Members app and 67 members joined so far. Everyone having the display problem out of nowhere. All of them on out of warranty except one or two. Still members app floating with the display problem messages.
Display issue got noticed in S20 too but they immediately released the security patch and solved it. Don't know why they were silent on Note 9.
https://www.androidauthority.com/samsung-galaxy-s20-ultra-green-tint-1107738/

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