Battery 100% On, 80% Off - Galaxy Note5 Q&A, Help & Troubleshooting

phone says 100% but says 80% when off charging
Tried:-
1. 2 different battery callibration apps
2. charging 100%, depleting battery. repeated process a couple of times
3. Switched to Stock (Rooted), 2 Custom ROMs (Waited till it was 100% on both on and off before flashing)
Notes:-
1. Battery seems perfectly fine (takes a while before depleting and doesnt deplete before 0%)
Currently using stock rooted

l would start with replacing the cable and charger to make sure you are getting a full charge. Then monitor the usage time on your phone over a few weeks and see if the time to empty is getting less that is a sure sign of a bad battery

Recheck with another fast charger. Generally, we cannot say if is a faulty cable or you have an faulty adapter. I hope the device chargeboard is not shot/motherboard driven related issue. Also, have you recovered the device using Samsung Kies- Emergency firmware recovery?

gmfirebird said:
l would start with replacing the cable and charger to make sure you are getting a full charge. Then monitor the usage time on your phone over a few weeks and see if the time to empty is getting less that is a sure sign of a bad battery
Click to expand...
Click to collapse
I did try that and surprisingly an apple charger's ETA is 2hrs
I have like 3 fast chargers and they all ETA 6hrs

volcanojax said:
Recheck with another fast charger. Generally, we cannot say if is a faulty cable or you have an faulty adapter. I hope the device chargeboard is not shot/motherboard driven related issue. Also, have you recovered the device using Samsung Kies- Emergency firmware recovery?
Click to expand...
Click to collapse
I tried - original cable with original charger 6hr
- original cable with apple charger 2hr
- different cable with original charger 1.30hr
- different cable with apple charger 2hr
(Used different fast chargers too, same results)
I tried a smart switch recovery. Same conclusion which makes me think its a hardware issue

3zozHashim said:
I tried - original cable with original charger 6hr
- original cable with apple charger 2hr
- different cable with original charger 1.30hr
- different cable with apple charger 2hr
(Used different fast chargers too, same results)
I tried a smart switch recovery. Same conclusion which makes me think its a hardware issue
Click to expand...
Click to collapse
With original charger it takes 6hrs!!! Holy ****
I think its a usb port problem for sure.. Do one thing while connected to the charger go to device maintenance and open battery menu and see if it say charging via AC or USB if while us8ng the original charger it shows Chaging via USB then certainly its the port that has gone faulty..
Hit thanks if helped

Hello everyone! Though its not the right place to ask the question but I have been seeking solution to my problem from months. Long time before, my Galaxy Note II started to behave differently. Whenever I charged it completely, the phone worked normally till 75% to 80% and all of sudden a =low battery warning indication appears and phone proceeds to shut down. I tried changing ROM and calibrating the battery again but nothing worked. Finally I replaced the battery with a new one and also clean flashed another ROM in a hope to see if the problem is gone or still there. But to my surprise the problem is still intact. Now, when I turn on the phone the battery is 90% and when I keep using it, it drains normally, but as soon it reaches round about 80%, it turns off randomly. When I turn the phone back on the battery is still at the same percentage level at which is turns off. I believe there is not an issue with the battery. Please help me what to do, I am using TWRP recovery that doesn't gives the battery stats wipe option too. Should I flash a new ROM again? I would greatly appreciate if someone please helps me in sorting this problem.
What I have already done!
1. Replaced the battery
2. Changed the ROM
3. Re-calibrated the battery

3zozHashim said:
I have this weird issue thats been bugging me for a while now. The phone says 100% when im on it but when i power off and charge, it says 86%.
Click to expand...
Click to collapse
I have noticed the same issue, I think. I suspect it is a general bug.
Guys, try charging your phone while in Android. When it reads 100%, switch off your device. Either leave the charge cable attached or reattach it after you have switched off. Now wait for the off-line charging icon to appear. Unless I'm mistaken, the percentage won't correspond with whatever your phone reports while your in Android. If Android says 100%, this will be a lower number. And off-line charging will keep on charging until you reach 100%.

Androbots said:
With original charger it takes 6hrs!!! Holy ****
I think its a usb port problem for sure.. Do one thing while connected to the charger go to device maintenance and open battery menu and see if it say charging via AC or USB if while us8ng the original charger it shows Chaging via USB then certainly its the port that has gone faulty..
Hit thanks if helped
Click to expand...
Click to collapse
Sorry for the late response. Internet finished, had to wait until the renewal date. During this time, i wiped the rom and re-installed it (Khongloi V11). Since there was no internet, i didnt sign in any accounts, Switched off the location. The phone surprisingly took 3 days before reaching 0.
Indeed, it says USB Charging 6hrs. I sometimes keep plugging and unplugging, it changes to A/C 2hrs.

I have this problem too. But I change batt_capacity_max to 1000, phone on 100% phone off 100%. If we recharge to full it will return to the same state (phone on 100, phone off ~80) so i need to change again. I don't know if this destroy my battery life ? I don't know why. I thought I'm the only 1 who have this problem? (sorry for my bad english)

I think this may be a software/firmware problem, not a problem with the battery.

Crike said:
I think this may be a software/firmware problem, not a problem with the battery.
Click to expand...
Click to collapse
I figured that was the problem but i tried it with three different roms (Khongloi V11, Final, Stock).
Maybe it's some kind of battery protection thing created when your battery is old or something?

3zozHashim said:
I figured that was the problem but i tried it with three different roms (Khongloi V11, Final, Stock).
Maybe it's some kind of battery protection thing created when your battery is old or something?
Click to expand...
Click to collapse
The various ROMs may all use the same battery raportage code, which doesn't account for this discrepancy. After all, most ROMs are just fancy reskins of stock Android.
That said, maybe Samsung support can shed some light on what's going on.
On a side note? Is there anyone who reads this thread, whose reported battery charge (in percentages) is the same in Android as when the device is switched off and charging?

So... any solutions?

Related

G1 Not Charging !!! Help

Ok guys i hope some one can help with this ...It all started yesterday when i tried to charge my phone. it kept saying charging at 0% and it stood like that for hours. so i tried another charger & battery and the same thing. I even called t-mobile and they told me i could be a hardware problem, so i was woundering if theres any chance it could still get fixed ??? i am willing to pay if anyone can fix my phone i am located in los angeles pm me if your up to it .
thanks in advance.. if phone is not fixable i will be selling it for parts!!
Tmobile should give you a replacent! Free of charge.
and umm have you tried taking out the battery leaving out for a minute or 2 and then putting it back and trying to charge it?
That is correct.
So long as you are still under warranty, T-Mobile will issue you a replacement phone.
However, if you have any root/modded firmware, you may want to revert back to Stock.
ya i called t-mobile and they said that since i bought the phone off a friend that it void the waranty ...so im stuck with a bad g1 till i get another one and or sell this one for parts...how much would you guys say its worth for parts it works but it has to be plug in at all times>
Not sure if you have access to this, but you may want to try switching out the batteries with a friend. If that doesn't work, go to any T-Mo store and tell them you need to test the battery/phone.
If it works on a new battery, your solution is there. Buy a new one for about $20-$50
It's worth a shot, considering you'd be selling someone a good phone for cheap, lol.
Same Problem
Hello, I also have the same problem with it charging. The usb port seems to work, I bought a new battery and it still doing the same thing. So I built a charger that I can just stick the battery in and I just swap them out. The phone shows the orange light and also says it is charging but it does not charge the battery.
fireman1937 said:
Hello, I also have the same problem with it charging. The usb port seems to work, I bought a new battery and it still doing the same thing. So I built a charger that I can just stick the battery in and I just swap them out. The phone shows the orange light and also says it is charging but it does not charge the battery.
Click to expand...
Click to collapse
I have exactly the same problem, i tested with 3 different batteries, oem cables, wipe phone, factory reset, and im in the same situation.
HELP! any idea to fix this?
btw
i dont have warranty, i bought about 1.5 years ago, unlocked one, i live outside usa
Alienmike said:
I have exactly the same problem, i tested with 3 different batteries, oem cables, wipe phone, factory reset, and im in the same situation.
HELP! any idea to fix this?
btw
i dont have warranty, i bought about 1.5 years ago, unlocked one, i live outside usa
Click to expand...
Click to collapse
Buy a stand-alone battery charger. Search google for "g1 battery charger" and buy a product similar to this: http://www.netimes.com/shop/desktop-cradle-with-2nd-battery-charger-for-google-g1-p-1506.html
There is probably something wrong with the charging circuit inside the phone and this *should* be a decent work-around for it.
I had this problem with my old HTC Wizard... I just hacked the end off a usb cable and taped the 5v line to the battery terminals to charge it.
I am NOT recommending this as a solution.. but I still have both hands and a functional face.
Ive been having the exact same issue with my G1 phone since updating to the latest Cyanogen rom. Im not saying that the ROM caused the issue, but that the issue developed on the same day I did the update.
I contacted T-Mo and they have shipped me a brand new phone. I had to un-root and go back to the stock ROM, but that was not big deal.
It was definitely an issue with the charging circuit. I have two G1's and was able to charge the battery in the spare phone.
Can anyone help me with my issue. i had a old battery on my g1 that got expanded and wouldnt hold a charge for that long it would just die. Now i bought 2 new batteries and charged them till they were full. Now when the phone dies and i plug in the charger to charge the new batteries they do not charge. I have to put my old expanded battery charge it till its green take the old battery out then put the new one in and then it the led will come on saying its charging. When I try and charge the new batteries when the phone is off it says its charging but the percentage doesnt go up. Anyone have a reason why these batteries wont charge while on, and the only way they will charge when off is if i put the old expanded battery in first charge then charge the new ones. Im running a rooted g1 on 1.6, I just dont understand why I cant charge the new batteries when the phone is on, or when its off unless i use that method. ANy help would be appreciated and thanks in advance.
Oh yea I have had the phone since launch and im sure the warranty is expired.
You have to change the phone motherboard. Its a hardware problem.
Only solution : Send it for a replacement!
Also my phone is dying fast with the new battery the display and idle is eating it up. I know I can reset my battery stats but when i reset them at 100% i cant reboot and charge to 100% because the phone wont charge while on......Do you guys think if i got a external wall charger i could charge the batteries and they would work. My phone might be reading my old battery stats thats why it doesnt last that long even on new battery
I had the exact same problem, my phone would charge when i plugged it in to the pc but not in the OEM wall charger, so i bought a usb wall charger adapter and used my pc data cable plug and it worked perfectly. Ebay sells them for 4-6 bucks with an additional pc plug, just search htc g1 wall usb adapter charger.
I understand that much time has left, but I have the same problem, the phone is not charging(but 'speaks' that charging is going on). I don't know about the others, but I have noticed that phone can charge in fastboot mode. It charging very slow and I think it because the screen is always on and white(Spl: 1.33.0013d).
It charges only after a strict sequence of actions:
1. When the phone is off turn it to fastboot(power+back)
2. Wait for several secconds.
3. Plug in charger wire.
There is no result in other sequences. I have measured the battery by voltmeter and voltage is truly rising. But LED is off while charging and also phone is warming.
Like others, I tried to change batteries and chargers with no results.
It looks like many users have the same problem, and maybe it can be solved by software methods.
At least maybe there is some way to charge it like in fastboot, but with screen off? It would be more faster.
I've tried to use some programs like battery calibrator, but they are not purposed for such things.
try leaving the battery out for a while, than put it in device and d not power on, plug in the charger and let it charge for a couple hours, than boot into recovery and wipe battery stats, reboot and see if anything changes...
ldrifta said:
try leaving the battery out for a while, than put it in device and d not power on, plug in the charger and let it charge for a couple hours, than boot into recovery and wipe battery stats, reboot and see if anything changes...
Click to expand...
Click to collapse
I've tried doing so, but it doesn't charge at all while the power if off(but LED is RED). Although I have wiped battery stats now and many times before after 100% charging in fastboot mode with no result.
The question is in difference between charging in fastboot mode and other modes.Maybe someone knows this difference and will help with this problem.
It doesn't charge in recovery mode, while the power is off, when the power is on (system says that it is charging but the percents are going down), and in all of this states LED is working well(Green, Orange, Red). In fastboot mode the LED is off but the charging is going on. Maybe there is a way to emulate fastboot charging mode in system drivers.
By the way, I have changed several ROM's after problem has appeared. Now it is COS-DS(07192011).
I hope that someone will help me and other users who have this problem.
hmmm, wow that is strange... could possibly be a hardware issue... doesn't sound like anything a custom rom would cause, hope you can find an answer to your issue

Battery problem

Hey guys.I just got my Xperia X1 and I noticed that even if I charged my phone to 100% after I unplug the cable (I use my USB cable to charge it) that battery meter goes to 95% the second I unplug it.If I send a text or two it will go lower.By the end of the day it will be around 50-60% left.I tried looking for a fix about that but nothing came up.
Is that a common problem for the X1?BTW the phone is brand new and the battery is the original one that came with the phone.
Thank you in advance
First I think you must charge your (new?) battery at least ten times to get full capacity. Secondly I think I remember there's a way to calibrate the battery. Look in settings or even better the manual or perhaps best, search the forums.
GL,A.D
Thank you for your answer.I checked the forum but not much came up about recalibration.I checked the phones settings and I can't find anything about batery calibration
are you on a stock rom or a custom one?
also if you leave your xperia plugged in once it reaches 100% i believe it simply stops charging, so the moment you unplug it you "real" battery percentage!
No I am using a custom ROM.I always unpluged the phone when it says full next to the battery metter.
thats why I don't like charging via USB - it's unreliable and slow, always was
if someone knows how to solve that with a recalibration pls tell
I think its a problem of usb charging. I get this problem when I charge my phone with usb. I havent had this problem on charger. Maybe you usb is a bit lower voltage, so the battery isnt fully charged, but its not charging anymore so the percentage is set to 100% and rapidly decreases after short usage.
I think if you use a charger and do charge your batter a few times full with charger, the memory effect should go away.
Just correcting lpgsk, it's not the voltage, but the electric current of the USB. If I'm not wrong the charger has a 500mA current.
charger output 700mA @ 5v
My suggestion is, if you have to charge it on USB, you should charge it when its off. The charging current should he higher since part of the energy wont be used to keep mobile standby. Therefor it should be able to get more power to battery.
2nd option, buy USB mini Y-cable. It is 1 miniUSB -> 2 USB cable. So you put the other end to 2 USB slots for more power.
like this:http://cgi.ebay.co.uk/USB-A-Male-to-Mini-5-Pin-Y-Cable-for-external-hard-Disk_W0QQitemZ330414581897QQcmdZViewItemQQptZUK_Computing_USB_Cables?hash=item4cee3e6889
this could help, but no waranty it would
al3x3y said:
Thank you for your answer.I checked the forum but not much came up about recalibration.I checked the phones settings and I can't find anything about batery calibration
Click to expand...
Click to collapse
It must have been my memory who failed me this time. I can't find any way to calibrate battery either. Sorry for that!
Saw that you're running on a custom rom so I guess the phone is not brand new. Question raised is, how old is the battery?
Searched Ebay for whatever to my x2 and found the batteries (same in X1/X2) damn cheap (fakes or not). Why not buy a new battery and test?
Avarell_Dalton said:
It must have been my memory who failed me this time. I can't find any way to calibrate battery either. Sorry for that!
Saw that you're running on a custom rom so I guess the phone is not brand new. Question raised is, how old is the battery?
Searched Ebay for whatever to my x2 and found the batteries (same in X1/X2) damn cheap (fakes or not). Why not buy a new battery and test?
Click to expand...
Click to collapse
Hey there.The phone was brand new when I got it.It came with the standard WM 6.5 I just installed a new ROM.I tried charging via the wall charger and it seems that the battery lasts WAY longer then charging throw the USB cable.
Thanks a lot guys
PS:One thing (has nothing to do with the battery but I don't want a new thread for that).All my received text messages are with a different time then my phone.I would say around 3-5 hours difference.I searched online and I found more people with this problem but I cannot find a fix for it.Any suggestions?
Thanks again to all of you that answered
Anyone??!!

[Q] charged,empty,charged, at nausem: can't run on battery anymore

My GT-N7000 yesterday developed this issue:
When I boot it (no USB cable to power it), the battery shows empty (grep battery icon, with a charging circle).
A second or so later, it switches to show a half-full battery, with charging dots below. and it vibrates for about a second.
Again, another second ro so later it goes back to showing an empty battery and the cycle continues.
If I attach a UCB charging cable, it boots fine, shows the battery as 100%
If I remove the charging cable, it loses power. When switched on again, this all starts over.
I saw this on ICS (4.0.4, stock, German) and there i also had the battery icon in normal more switching between
charging and blinking to not charging. I found a recommendation that upgrading might help, so I
did apply the JB update I had downloaded a few days ago, but this does happen
under JB too (OTA German 4.0.4, then flashed with Phil's-stock plus cwn6)
Is there anything can can be done? Is this a hardware issue or something that some form of total reset might cure?
As it is, I cannot use the phone w/o having it externally powered through my powerbank or car charger.
This happens with two batteries, so it's not the battery that is broken
I really think this one is battery problem as I have experienced the same thing..
are the batteries you tested New?
just my 2 cents.
Sent from my GT-N7000 using Tapatalk 2
noteandfound said:
I really think this one is battery problem as I have experienced the same thing..
are the batteries you tested New?
Click to expand...
Click to collapse
No, I've had both a fow a while.
I may buy a third just to test but I fear I may have to get a replacement phone soon , sniff
Though I would suggest that you get a new set of batteries...they solved the problem for me.
While you are at it, please search the forum for another solution that worked for me- "cleaning the micro-usb slot"...its an easy process but needs to be done a little carefully.
either of the two would definitely work for you...speaking from experience!
sejtam said:
No, I've had both a fow a while.
I may buy a third just to test but I fear I may have to get a replacement phone soon , sniff
Click to expand...
Click to collapse
Bro..i had the same problem..this morning,when the phone showed 100% in charged mode..as soon as i unplugged the charger..the charging %age goes down to 15% immedietly.. i went and bought a new charging port(only that usb charging port = very small),removed the old usb port and soldered the new usb port to the note..This works like charm..but this probably void the warranty ..so,if u want..its upto u..i wont recommend it but it works like charm for me
Get a new battery
Sent from my GT-N7000 using Tapatalk 2

[Q] Charging Issues - Is 300-400mA input normal for Z1 stock changer?

For some reason (since lollipop cm12 nightly 20150121, currently on DStrikerz 4.7 stock-based ROM) my phone takes a while to recognised that the charger is plugged in ( an average of 1-2, sometimes not at all, sometimes longer and/or sometimes it randomly stop charging in the middle of charging).
This is what I have done:
I have done a clean flash by going to CM11 (not CM12) back to Dstriker ROM thinking some residual code may have stayed from Lollipop CM12 (cause it had slow charging issues, reported by many), but issue still persists.
I have tried different Power Bricks. I get 700-850mA from iPad charger with 2.4A (2400mA) output with stock cable. I get 200-300mA on a brick with 400mA output.
I have yet to fully verify this but I have had no problems with the other bricks (still need time)
(End of What I have done)
Now my question is that:
Is the lower mA normal when charging?
Do I have issues with my charging port (had charging port issues on previous phone which is Sammy GS2) or is it the brick and/or cable?
How long does it take for your phone battery percentage to go up 1% on average (mine is 1.5 - 5min average) ?
Any other software solutions you can suggest? (Optional)
Can you post a screenshot of the mA of your battery while charging so I can compare? (Optional)
Look at the screenshot at the bottom.
App used in screenshots:
https://play.google.com/store/apps/details?id=com.macropinch.pearl
My phone has stock rom, and i used to have the problem of phone immediately not starting to charge...
I found out that the stock cable was loose when connecting, so i started using the cable of my older xperia u, which works fine
Have you tried turning off the phone and then charging?
Because sometimes the kernel gets moody and all that, i had these problems on my xperia u, and i then used to power off and then leave it on charging for some time
hasn4179 said:
My phone has stock rom, and i used to have the problem of phone immediately not starting to charge...
I found out that the stock cable was loose when connecting, so i started using the cable of my older xperia u, which works fine
Have you tried turning off the phone and then charging?
Because sometimes the kernel gets moody and all that, i had these problems on my xperia u, and i then used to power off and then leave it on charging for some time
Click to expand...
Click to collapse
That's for the reply I just found the problem. It was the plug. My friend connected it to his GS3 for 1 hour and it only charged 3%. I've tried other charging plugs with stock cable as well for the past night and didn't have any problem. So I might have to replace or fix the plug myself.
test again try to start charge when the battery is at 20% and see if it still 300-400 mah so u may have to get a new cable or to get new charger also maybe the plug
the charging from 90 to 100 is usualy slow comparing from start to 90
test and tell
mimotata said:
test again try to start charge when the battery is at 20% and see if it still 300-400 mah so u may have to get a new cable or to get new charger also maybe the plug
the charging from 90 to 100 is usualy slow comparing from start to 90
test and tell
Click to expand...
Click to collapse
Fiso said:
For some reason ...
Click to expand...
Click to collapse
I checked too, my mobile also had around 400-500mA too, although it is charging and behaving normally
hasn4179 said:
I checked too, my mobile also had around 400-500mA too, although it is charging and behaving normally
Click to expand...
Click to collapse
Interesting. I pushed the USB connection on the plug upwards (seen attachment) and it started charging properly at 700-900mA until 90% where it was 300-400mA, compared to the 300-500mA no matter what battery % I had left.
Charging was much quicker.
I remember doing the same on the GS2 charging port and phone charged properly.
I guess its something to do with no reenforcement at the top of the port. Both S2 micro USB port and Z1 USB charger plug port have no reenforcement at top. Think this is a design flaw.
Fiso said:
Interesting. I pushed the USB connection on the plug upwards (seen attachment) and it started charging properly at 700-900mA until 90% where it was 300-400mA, compared to the 300-500mA no matter what battery % I had left.
Charging was much quicker.
I remember doing the same on the GS2 charging port and phone charged properly.
I guess its something to do with no reenforcement at the top of the port. Both S2 micro USB port and Z1 USB charger plug port have no reenforcement at top. Think this is a design flaw.
Click to expand...
Click to collapse
Maybe, but my mobile also get fully charge in about 2 hrs max, and when i once checked this app about current, it was showing around 400-500mA at about 48%, although the mobile didnt take time to charge, maybe at that instance the current was that?

Droid Turbo turns off automatically

Hi guys,
My phone turns off automatically. It actually has happened 4 -5 times in 3 days. Let me explain; Once my phone was just on my table and I picked up but it was off and nothing was happening. I just plugged in my wall charger (Turbo Power), it turned on and the charging showed 53℅ so it came back to life. Today, my phone was on charge and it was almost 70℅ andI had to remove the charger but as soon as I removed it, screen turned off and then I had to put the wall charger again to make it alive.
What could be the issue? I am confused.
Thanks!
Attached is an image of my battery stats for reference. Thanks!
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
TheSt33v said:
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
Click to expand...
Click to collapse
Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
sh_obaid said:
Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
Click to expand...
Click to collapse
If a factory reset doesn't fix it, my only other guess is that there is something wrong with the battery. If you purchased it new, it's very easy to get a warranty replacement through Motorola if you live in the USA, but I'm not sure how it would work outside of it.
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
radon222 said:
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
Click to expand...
Click to collapse
Thanks for the response and I will definitely try this. However, there is something I noticed: Today I plugged in my Turbo Charger and the phone started charging from 4%. After 45 minutes, it was 22%. I think that means it wasn't turbo charging and as soon as I plugged out the cable from my phone, it turned off and again I had to plug the cable in and it turned on and started charging. I then turned on my phone and the battery was at 22% (charging). After next 30 minutes it was at around 70% and then I tried to pull out the charging cable to see if it turns off again but it didn't.
I am not sure if it's right but I feel like when it doesn't get a turbo charge, it gets turned off when I remove the charging cable from it. But when it actually gets turbo charge, it doesn't turn off and act normally.
This is really confusing, isn't it?
No one?
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
Spott07 said:
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
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Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
sh_obaid said:
Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
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A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
Spott07 said:
A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
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Thanks for the response. My Android version is 6.0.1 and in background I am not sure where to look at but the usual stuff I use are Facebook, Watsapp, MyCafe game (I have already tried uninstalling it to see if it's causing the problem). My device is not rooted and there are no modification. I am using this phone as I got it new. Thanks!
For few days it was working fine. Now, I was facing the same issue again so I tried to do a factory reset. Now when I tried to boot it up for the first time, I was setting up the Google Account, I didn't remember my password so I first changed it using my PC and then tried to sign in on my phone but now it's always saying "please sign in using one of the owners accounts for this device". I tried to google it but all of it ended up giving me a solution that I have to wait 72 hours because there has been some Google Security or something? I don't understand. Please help!
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
jco23 said:
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
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I had to encrypt the device and it's back to life now. But still, the issue is still there. The phone still shuts down automatically as soon as I take off the charger. It's weird that when I don't face this problem, I get day and a half battery backup which is totally normal to me. Do you think it still can be a bad battery problem?
No one?
Are you using custom rom or stock one?
mubaidr said:
Are you using custom rom or stock one?
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I am on Stock ROM.
It's never too late
sh_obaid said:
I am on Stock ROM.
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Hi Sh-Obaid!
Although this is a pretty old post, but I have just faced the same problem with my droid turbo as you were facing exactly a year ago. I am pretty sure that you must have ditched the droid turbo by now, but still I am curious to know if you finally found out the actual problem or some solution. Please share your experience as it can help me to fix my paperweight (almost dyeing turbo).
It keeps turning off during boot-up or android running mode within a few minutes after the charger is removed. But, it can stay 'on' for several hours in recovery mode (due to which I doubt that battery is dyeing) and also shows Good Battery status in the boot-loader mode. I have done factory reset and even re-installation of the stock rom but neither worked for me.
Any input from you would be highly appreciated - Thanks!

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