Honor 5c does NOT send whatsapp PUSH notifications - Honor 5C Questions & Answers

Hi guys, this has been driving me insane. When the screen is locked whatsapp apparently goes in sleep mode and I don't get any push notifications.
It is a well known problem and I read many threads and articles on the web about it. Basically they all suggest to do the 3 steps quoted in the following article https://www.forbes.com/sites/bensin/2016/07/04/push-notifications-not-coming-through-to-your-huawei-phone-heres-how-to-fix-it/#2ac9a3031ccc but actually nothing really changes. Still no joy.
Do you have any more suggestions?
Thank you
Mike
NEM-L51C432B357, Emui 5.0, Android 7

Toggle OFF "Close after screen locked"
Go to "Setting"-> "Apps"-> select "whatsApp"-> "Battery" -> Toggle OFF "Close after screen locked"

msuppahiya said:
Go to "Setting"-> "Apps"-> select "whatsApp"-> "Battery" -> Toggle OFF "Close after screen locked"
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Thanks, but none of the suggested solutions mentioned in the linked article worked for me.

Related

[Q] Notifications on lock screen for Gmail/Hangouts

Any idea how to allow Gmail and Hangouts apps notifications on lockscreen? If I go to Notification center in Settings, I cant find these two in list of apps. So I cant enable these to have notifications on lock screen. And there is no settings for it in these apps directly - so what now? Cant pull down notification list on lockscreen - seems disabled. So I can see only that I have Gmail/Hangouts msg - I see status icon, but no preview...
Sorry to say if they are not in the Notification Center then there is no way to turn them on. Huawei seems to exclude Google apps quite often.
Mave025 said:
Sorry to say if they are not in the Notification Center then there is no way to turn them on. Huawei seems to exclude Google apps quite often.
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Seems like its the case. But even when app has lockscreen notifications enabled, it just shows general message and not content. For example viber is showing only notification that you have XY nee messages, but not showing actual content even when specificaly enabled in app...
I don't use Viber but on my lock screen notifications from Skype I do see the content of the message. Overall I don't like their lock screen notifications. You might want to try something like Nils for better notifications. https://play.google.com/store/apps/details?id=com.roymam.android.notificationswidget
How do you like the Mate S? I didn't know they were available to buy yet.
Wlk said:
Seems like its the case. But even when app has lockscreen notifications enabled, it just shows general message and not content. For example viber is showing only notification that you have XY nee messages, but not showing actual content even when specificaly enabled in app...
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Click to collapse
Man read the manual supplied with the phone !
Why I have all notifications in locks screen on my Mate7 ?
You have to go to notif.manager in settings and enable it!
If you don't want the content then from lock screen flick up from bottom tap on settings then screen lock and passwords and turn off detailed notifications..
Man just start get knowing device by exploring every corner every settings in it..
XDADEVX said:
Man read the manual supplied with the phone !
Why I have all notifications in locks screen on my Mate7 ?
You have to go to notif.manager in settings and enable it!
If you don't want the content then from lock screen flick up from bottom tap on settings then screen lock and passwords and turn off detailed notifications..
Man just start get knowing device by exploring every corner every settings in it..
Click to expand...
Click to collapse
Do you have Mate S or not? Because I enabled these settings and still getting general notifications without actual texts. And I asked how to enable lockscreen notifications for gmail/hangouts, when these are not present in not. manager. Please read before typing angry posts...
Mave025 said:
How do you like the Mate S? I didn't know they were available to buy yet.
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Got it on IFA launch, wanted to use it few days before I write some review. Generally it seems like nice phone, great build, but runs one day and have some software issues - hope Huawei will fix these. Will try to report these through our PR guy, because I got no response at all from builtin support app (which opens mail app with filled email).
That's cool, I wish I could review it and get a hands on. However my general impression with Huawei has always been great hardware but the software has issues. If they were to scale back their skin like so many others are doing, and focus just on adding some of the more useful tweaks. Then I think the software would be matching the quality of the hardware. Not to mention faster OS updates.
I saw a video showing off the force touch soft keys on the bottom. I wondered if you could go back to regular soft keys. I think I'd rather have those buttons down there most of the time instead of trying to find where to force touch, or always having to use force touch.
Wlk said:
Do you have Mate S or not? Because I enabled these settings and still getting general notifications without actual texts. And I asked how to enable lockscreen notifications for gmail/hangouts, when these are not present in not. manager. Please read before typing angry posts...
Click to expand...
Click to collapse
No I don't I have Mate 7 so same software 5.1.1
google apps has its own settings.. i have yahoo mail and that is shown in notif lockscreen
reset the whole phone and start over..
Report.
HEy man nobody is angry alright ?
Seems to be a EMUI Problem that some (Google) Apps are not listed at all in the Notification Manager, so nothing to do with knowing the Phone, Hangouts & GMail which were pre-installed are just not there. So they don't have the choice to be shown on the Lockscreen ...
I got my Mate S (CRR-UL00) a few days ago, and I have Gmail in the notification settings, and can activate lockscreen notifications from there.
Firmware version B144
EMF said:
Firmware version B144
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Interesting, I have early model from press release on IFA and its still stuck on B106 and no update is offered. Got champagne 32gb version...
Wlk said:
Interesting, I have early model from press release on IFA and its still stuck on B106 and no update is offered. Got champagne 32gb version...
Click to expand...
Click to collapse
Ok, mine is the 64GB dual sim version, imported from China. When I got it last week, there was 5 updates ready to install...

Anyone else missing gmail notifications unless screen is on?

I have no power saving settings on like aggressive doze or close high powered apps.
Ill just let my 3T's screen turn off and send an email to my gmail account from my work email. I will not get a notification unless I turn on the screen.
Yes, I have this issue only with Gmail, Oxygen 4.0.2.
Same here.
It happens with WhatsApp as well but I hadn't had time to troubleshoot it.
worldsoutro said:
I have no power saving settings on like aggressive doze or close high powered apps.
Ill just let my 3T's screen turn off and send an email to my gmail account from my work email. I will not get a notification unless I turn on the screen.
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Click to collapse
Rated R said:
Yes, I have this issue only with Gmail, Oxygen 4.0.2.
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Click to collapse
Gmail/Inbox use normal priority notifications as opposed to high priority, therefore will never bypass Doze. For some odd reason however, selecting Do Not Optimize makes no difference. This issue is not specific to the 3T.
I have noticed this too with whatsapp i can't remember if it started happening on 4.0.2 or when i flashed a different kernel, probably 4.0.2 related
I have exactly the same issue ... mostly with gmail and possibly with other apps like Whatsapp (I need to use my phone more to be sure) but surely and deeply with gmail.
Sometimes I receive push notifications on my OnePlus3T (running OOS 4.0.2 and unrooted) flawlessly, sometimes it takes a delay from one minutes to several, sometimes I need to wake up my phone (with the Jedi move of waving my hand over the proximity sensor) and sometimes I need to open the gmail app and force the update with a slide.
I think I also notice a random delay for the notification even if the screen is on and the phone in use, which seems to exculpate the doze mode but I'm not 100% sure and it is much more rare.
This is really annoying to me as I didn't have this issue with my old Nexus 5 and which I don't have on my work iPhone. I try to convince myself that it is not a big deal but it's not easy ^^.
I tried to contact Google on this but they weren't helpful on that matter.
23Six said:
Gmail/Inbox use normal priority notifications as opposed to high priority, therefore will never bypass Doze. For some odd reason however, selecting Do Not Optimize makes no difference. This issue is not specific to the 3T.
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There a 120 pages post on the OnePlus forum about this issue on the OnePlus 3, even before OOS 4.
Can you tell me where is the "Do Not Optimize" option you're talking about (despite it is not working, strangely) thanks !
if you are ready to sacrifice a little bit of battery life, you can turn off Doze. You would need to do that in 2 places.
1. Settings -> Battery -> Three dots top right -> Aggressive doze and app hibernation -> Turn off
2. Settings -> About Phone -> Keep taping Build Number until phone marks you as a developer -> Go back one screen -> Developer Options -> Doze mode -> Turn off
I hope this helps.
23Six said:
Gmail/Inbox use normal priority notifications as opposed to high priority, therefore will never bypass Doze. For some odd reason however, selecting Do Not Optimize makes no difference. This issue is not specific to the 3T.
Click to expand...
Click to collapse
jasleen_ss said:
if you are ready to sacrifice a little bit of battery life, you can turn off Doze. You would need to do that in 2 places.
1. Settings -> Battery -> Three dots top right -> Aggressive doze and app hibernation -> Turn off
2. Settings -> About Phone -> Keep taping Build Number until phone marks you as a developer -> Go back one screen -> Developer Options -> Doze mode -> Turn off
I hope this helps.
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Click to collapse
Thanks for the tip.
I will give it a try but read on the OnePlus forum that it was not really a game changer.
I hope people working on Android know about this "feature" and will correct it soon if it has an impact on all Android N users !
I have that same issue.
Everything was working for me perfectly then all of sudden. Notification for Gmail Google plus and WhatsApp stops working no matter I am on mobile network or WiFi.
It work only when I open the app
I am on RR Rom
The easiest fix I found for my work email (Nine), which wasn't getting timely push notifications... was to just turn off battery optimization for this app. That made it perfect and instant notifications again. Presumably it uses more battery in this mode, but I still need it.
dusktrader said:
The easiest fix I found for my work email (Nine), which wasn't getting timely push notifications... was to just turn off battery optimization for this app. That made it perfect and instant notifications again. Presumably it uses more battery in this mode, but I still need it.
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How exactly does one turn off optimization? I can't find that option. Thanks
Sent from my ONEPLUS A3000 using Tapatalk
I guess this is issue with number of handsets, I am facing this issue in my leeco LE 2 as well. Thinking of upgrading to op3t just for this issue but found this thread, what a bummer.
Sent from my Le X526 using Tapatalk
jaliscojorge said:
How exactly does one turn off optimization? I can't find that option. Thanks
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It's kindof hidden:
Go to Settings-> Battery-> 3 dots in upper right
Then in Battery Optimization section, select 'All apps' from the pulldown selector at top.
Then find your app and change it to 'not optimized'
dusktrader said:
It's kindof hidden:
Go to Settings-> Battery-> 3 dots in upper right
Then in Battery Optimization section, select 'All apps' from the pulldown selector at top.
Then find your app and change it to 'not optimized'
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Yes it was kind of like an easter egg but I found it. Notifications are coming in on time so far I hope that's fixed the problem. Thank you
Sent from my ONEPLUS A3000 using Tapatalk
dusktrader said:
It's kindof hidden:
Go to Settings-> Battery-> 3 dots in upper right
Then in Battery Optimization section, select 'All apps' from the pulldown selector at top.
Then find your app and change it to 'not optimized'
Click to expand...
Click to collapse
I dont find Gmail in the listed app?
In the Battery Menu/3 dots I don't have a Battery Optimisation Section but 2 settings (with my own translation from French to English, sorry about that) :
- apps hibernation & doze
- greedy application management
In the first option, there's a selector to activate or not the Apps hibernation & aggressive doze --> I disabled the option (and one can choose the app to optimize or not, but gmail is not on the list)
In the second option, I have a selector to allow to shutdown automatically "greedy" apps --> I disabled the option
However, in the Applications menu, while choosing the wheel then the Special Access Menu, there's an option for "Battery Optimisation" in which one can choose - one by one - the Apps that are optimised or not.
Anyway, for me, disabling the Doze mode in the Developper options seems to solve the problem with Gmail but i still have issues with delayed/lost notifications for other Apps (Twitter, Le Monde, ...).
And I'm running 4.0.3
serafko said:
I dont find Gmail in the listed app?
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That's weird, I do have Gmail listed in mine. Make sure you set it to show all apps.
Also, I haven't done anything unusual with Gmail, like converted it to a system app, for example. It was flashed as part of Gapps Micro.
FI, just posted a bug report on that issue : https://forums.oneplus.net/threads/random-delay-with-push-notificatio-ns.500958/

Notification problem

Hello, I installed the last Global ROM (11.3.3). I have a problem with notification: there's the same bug as all Xiaomi devices with notch: the notification doesn't appear near the clock.
Moreover, WhatsApp notification doesn't appear in the lockscreen (even if I selected to show the notifications in the app settings). This fact, anyway, does not show if I remove the lockscreen PIN.
There's a fix for these two problems?
I cant post screenshots as a new user..
Anyways, Settings/Display/Notch&Status Bar/ and hit the "enable icons" which is disabled.
Hope this helps.
banes768 said:
I cant post screenshots as a new user..
Anyways, Settings/Display/Notch&Status Bar/ and hit the "enable icons" which is disabled.
Hope this helps.
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Click to collapse
Thank you! It restored the notification in the notification area. But I'd like also to know how to show the notifications in the lockscreen. The problem seems to be only with whatsapp, as Facebook's and Instagram's (for example) notifications are shown there.
I am trying but I can't find it right now.
What I can say is, I did have working notifications at some point but it allowed anyone to see the content of my Whatsapp messages and even reply to them without unlocking the phone so I turned them off somehow (was probably Special Settings/Quick replies)
Going to look further, the Notifications in Settings don't do anything. It could have something to do with me blocking the Internet on most Xiaomi apps but I sure hope that's not the case.
Edit: found something interesting in settings/apps/other settings. Selected messages and at thr bottom there is a setting to show notifications and guess what. it only has a single option related to the lock screen "don't show notifications at all" so it cannot be changed.
woah this miui is a mess
edit: I went ahead and debloated the phone from most of the Xiaomi apps. I have no access no notifications settings anymore but it didn't fix the problem
edit2: softlocked my phone and had to wipe everything. Notifications are back on stock lol
FIXED IT! woohoo!
After many, many hours of messing with my phone .. here's what you have to do:
Settings-Passwords & security - Privacy - Special app access - Battery optimisation
Here, click the blue bar and select "All apps"
Now scroll down until you find "Notifications" and open it.
Select "Don't optimise"
Holy mother of god NOW THAT'S A MAZE IF I HAVEN'T SEEN ONE!
sorry about the double post but wtf Miui
Edit: it breaks after the first notification. Then I reboot the phone and again it works for the first notification uhm yeah I give up. So I put it in Optimisation mode again, along with Always On and settings storage (had disabled them earlier) and now notifications pop on my lock screen but only new notifications!
Once I've unlocked the phone, the lock screen is empty until something new comes. However my Apple Music app now shows on lock screen as well with the typical controls for switching songs.
banes768 said:
FIXED IT! woohoo!
After many, many hours of messing with my phone .. here's what you have to do:
Settings-Passwords & security - Privacy - Special app access - Battery optimisation
Here, click the blue bar and select "All apps"
Now scroll down until you find "Notifications" and open it.
Select "Don't optimise"
Holy mother of god NOW THAT'S A MAZE IF I HAVEN'T SEEN ONE!
sorry about the double post but wtf Miui
Edit: it breaks after the first notification. Then I reboot the phone and again it works for the first notification uhm yeah I give up. So I put it in Optimisation mode again, along with Always On and settings storage (had disabled them earlier) and now notifications pop on my lock screen but only new notifications!
Once I've unlocked the phone, the lock screen is empty until something new comes. However my Apple Music app now shows on lock screen as well with the typical controls for switching songs.
Click to expand...
Click to collapse
Thanks man!! I'll give a try! I've also discovered that notification were blocked, on lockscreen, for some contacts (the ones I wanted to be shown). I definitely agree with you that MIUI is a mess... My last phone was an OnePlus 6T, now I own a Mi 9T Pro. The hardware is amazing, but the software is a crap compared to the OxygenOS.

Annoying notification

Does anyone know how to turn off the annoying notification on my phone, when I turn off or turn on my watch (GW3) Did check in Galaxy wear but found nothing. Also, nothing found in the phones system ui notification. Anyone has ideas?
Best regards,
g0tch said:
Does anyone know how to turn off the annoying notification on my phone, when I turn off or turn on my watch (GW3) Did check in Galaxy wear but found nothing. Also, nothing found in the phones system ui notification. Anyone has ideas?
Best regards,
Click to expand...
Click to collapse
~
Yes it's easy!
Just go into the phone's notification settings, look for the notification "Galaxy Watch3 Plugin" then find "Device disconnected" and tap "silent" or just disable the notification completely.
Hope that helps.
~
apprentice said:
~
Yes it's easy!
Just go into the phone's notification settings, look for the notification "Galaxy Watch3 Plugin" then find "Device disconnected" and tap "silent" or just disable the notification completely.
Hope that helps.
~
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Click to collapse
Many thanks,
Found it, restarted watch without a murmur.
Best regaerds,
Yes, that plugin throws out way to many notifications! Turned all off!

Wake up lock screen when received notification

Can someone assist me.... For some reason am not seeing the option on my device to enable Wake up lock screen when received notification
Open settings, search Wake screen, pick first option
That's the thing, am not seeing the options, even Double Tap on screen to wake up
There is a search field in Settings. The wake screen option is somewhere in Notifications, all the gestures(double tap included) are in Accesibility features.
Use the search feature for other toggles/settings
andrei80 said:
Open settings, search Wake screen, pick first option
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Click to collapse
andrei80 said:
There is a search field in Settings. The wake screen option is somewhere in Notifications, all the gestures(double tap included) are in Accesibility features.
Use the search feature for other toggles/settings
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Click to collapse
Been doing all of that, also please note is the Japanese version, I have also attached a recorded screen
Notification content does not display on the lock screen | HUAWEI Support Global
Learn about 'Notification content does not display on the lock screen'. Find all usage guide, troubleshooting tips and resources for your HUAWEI product.
consumer.huawei.com
Maybe this will help...
Thanks, but am thinking is My device which is Japanese EMUI 9.1 version could be the issue,
Or is either I Factory Reset and reinstall cause not sure if I Block an important option when I was installing for the first time
The menu seems quite different from what I see in my p30 pro emui11...
Okay

			
				
Thanks for this, but for some reason am not seeing "More NOTIFICATION" not sure if is because am using EMUI 9.1
It certainly is. No update since new?
I only got the Device over the weekend.... I only did one update, didn't get any after

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