Dear forum;
I have note 8 n950f in on latest BTU SOFTWARE never been rooted. All apps updated to. Since last few days iris scanner light up at all the time! I don't have any security just swipe iris works as I can add it and use it but it light up all the time in red and it's annoying. It light up even when phone is off. I tried hard reset no luck. Reflashing SOFTWARE through Odin didn't helped either... any solutions?
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Had my S8 plus for about a month now. Every 2-3 days or so, the fingerprint sensor stops working just randomly. Will work perfectly, then just out of nowhere, doesn't respond to anything. Disabling fingerprint security and re-enabling doesn't fix it. Trying to go into applications- system apps- fingerprints, and trying to force close it won't work as it's grayed out. The only thing that works to get it working again is a restart. Not the end of the world I know, but having to restart it at the most inopportune times is kind of annoying. And paying this much for what amounts to the top of the line phone on the market right now, and having one the most important functions just stop working all the time is crap. And no I don't want to use the iris scanner, or pin, or pattern security. I want to use the fingerprint sensor.
Searches around the web indicate this is pretty common. Anyone else on the VZW S8 or plus having this issue? Anyone know if a fix is coming down the pipeline? I'm pretty sure this would be a software issue as it works 85% of the time and a simple restart gets it working again.
baune7 said:
Had my S8 plus for about a month now. Every 2-3 days or so, the fingerprint sensor stops working just randomly. Will work perfectly, then just out of nowhere, doesn't respond to anything. Disabling fingerprint security and re-enabling doesn't fix it. Trying to go into applications- system apps- fingerprints, and trying to force close it won't work as it's grayed out. The only thing that works to get it working again is a restart. Not the end of the world I know, but having to restart it at the most inopportune times is kind of annoying. And paying this much for what amounts to the top of the line phone on the market right now, and having one the most important functions just stop working all the time is crap. And no I don't want to use the iris scanner, or pin, or pattern security. I want to use the fingerprint sensor.
Searches around the web indicate this is pretty common. Anyone else on the VZW S8 or plus having this issue? Anyone know if a fix is coming down the pipeline? I'm pretty sure this would be a software issue as it works 85% of the time and a simple restart gets it working again.
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Some other threads on XDA have said that disabling fingerprint scanner gestures fixes it. I haven't ever used those and I have never had a problem with the sensor. It isn't as good as the sensor on my Moto Z Force Droid was, but it is pretty good.
Smithfolk4 said:
Some other threads on XDA have said that disabling fingerprint scanner gestures fixes it. I haven't ever used those and I have never had a problem with the sensor. It isn't as good as the sensor on my Moto Z Force Droid was, but it is pretty good.
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Click to collapse
Yeah, I disabled that last night. Waiting to see if that works or not. Just thought I would post in the Verizon specific forum to see if any other Verizon users are having this issue. Pretty sure it's a software issue, and am just curious about differences between the Verizon software and other carrier specific software.
Always had the gestures disabled and I have noticed this, but it always goes away with time for me. I thought it was just because I was sweaty at the gym, but it doesn't even know that I am attempting to use the scanner. Then, it happened outside the gym. Goes away in just a couple minutes, thought it was just me.
It seems that the fingerprint scanner is more reliable when the screen is off than it is when the lockscreen is on looking for iris scan.
My Samsung Galaxy Note8 (SM-N950F) has recently started playing up.
I first discovered that the iris scanner was "Not responding, then I saw that the Auto-brightness also was not working, as well as the manual brightness slider. I tested the rest of the sensors by dialing *#0*# into the dialer, and found that the Accelerometer, Ambient Light Sensor, Gyroscope, Iris scanner, and the Barometer are not getting any data. Everything was working as expected.
In an attempt to fix these issues I first rebooted the device, when that didn't work I cleared the cache partition, that didn't work either so I did a factory reset. That also did not solve the problem, so I flashed some older firmware (July 25 2018) using Odin. That also did not work.
I checked the water damage indicator in the SIM tray slot, however it has not been activated.
Could this be a physical problem? Or is it Software?
User540705538 said:
My Samsung Galaxy Note8 (SM-N950F) has recently started playing up.
I first discovered that the iris scanner was "Not responding, then I saw that the Auto-brightness also was not working, as well as the manual brightness slider. I tested the rest of the sensors by dialing *#0*# into the dialer, and found that the Accelerometer, Ambient Light Sensor, Gyroscope, Iris scanner, and the Barometer are not getting any data. Everything was working as expected.
In an attempt to fix these issues I first rebooted the device, when that didn't work I cleared the cache partition, that didn't work either so I did a factory reset. That also did not solve the problem, so I flashed some older firmware (July 25 2018) using Odin. That also did not work.
I checked the water damage indicator in the SIM tray slot, however it has not been activated.
Could this be a physical problem? Or is it Software?
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Click to collapse
Looks like physical damage.try sending to service centre
Sent from my SM-N950F using Tapatalk
My mom was trying to register her fingerprint on my Mi9 but it was a very difficult task since the scanner couldn't detect her fingerprint. After a long time and being able to register the fingerprint, now it's near impossible for the phone to scan her fingerprint and unlock the phone. Meanwhile, my fingerprint unlocks easily almost every time, so I really don't know what's happening and how can I fix this. I'm using MIUI 10.2.26.0 EEA. I wanted to put the global beta to try, but since they won't update anymore global betas I stayed with the global EEA.
She's looking for a similar phone, but if on-screen fingerprint scanners have a problem with her fingerprint, she will have to stay with standard fingerprint scanners that she never had a problem with.
I'm currently using a screen protector, but since it works great with my fingers, I don't think that's the problem.
Are there any tips on fixing this problem or at least make it better, like finger positions or doing something with the finger before scanning, without having to change ROMs?
If it works ok with your fingers, "probably" not a sensor or rom problem.
I always register same finger twice for better reading, but if your mom's fingerprint is washed out, will never be 100% efective.
Hi,
I'm having a problem with my Galaxy Note 9. I just recently updated to the latest firmware which is N960FXXS5DTE2 Security
Patch 1 May 2020 and noticed that when my phone is locked, the fingerprint sensor is acting on its own. Then I get a message saying there have been 5 or more attempts to unlock the device. I tried a factory reset, still the same and also tried the sensor test which gave a PASS to all the tests.
Is it a software glitch? Anyone has this problem also?
IDK if this will help but try turning off Battery Optimization for the Samsung Biometric app. (Forgot exact app name, its something like that). I was having an issue with mine and doing this fixed it but can't guarantee it will work for you.
already disabled most of the optimizations but the fingerprint scanner acts on its own constantly. You have another suggestion?
When AOD is activated on the S21 Ultra the finger print sensor more often that not refuse to recognise the finger print .
I did all the necessary steps, wiped out partition , recorded the prints few times but nothing.It is a long standing issue with that model for me.The moment the AOD is disabled all is back to normal.
Any ideas?
Regards.
This is the first I've heard of this, but maybe that's what's been frustrating me about how my fingerprints seem to not be recognized? I never looked for this pattern before...
Anyone else have any ideas?
Yes, i stopped using the AON and all is working swimmingly .
It did not matter what i tried , on Samsung S21 Ultra there was no other way.