Hi!
I was sitting next to the phone and I saw that my phone is restarting, but seems nothing wrong. What happened? Im on B185 no root or something.
Had this occasionally with every android phone I've ever had. Nothing to worry about unless it starts doing it regularly and even then, as you're not rooted, a factory reset should sort it.
One app has crashed in the background probably and caused a Kernel Panic, causing the phone to reboot...a bit like a Blue Screen of Death on a PC.
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I was just getting over the initial buyers remorse phase for my galaxy (or in my case, flashers remorse, even though I run stock JPY and it's fine, I have this urge to re-exchange it for a SLOWER stock Vodaphone Australia 2.2 version that's probably more buggy, but at least truly stock), when I drained my battery to 1% to test battery life, and shut it off manually.
On the walk back to the recharger in my room I accidentally turned it back on, and I immediately tried to turn it back off again, without letting it go past the 'GT-19000' logo in fear of the battery draining. It just restarted again and I decided to let it boot this time. Mistake. It then started to randomly vibrate and shut off apps (mainly, my live background, shake them all) left right and center then went straight back into default first-boot menu, like the very day I received the phone, or after a hard reset. The funny thing was, instead of having default values selected, it had the ones I had already put in. I thought it would be fine after that. Wrong.
I tried rebooting it again to see if it fixed itself, and it does the same with the forced closes. I uninstall my background and re-install it, and save some settings. When it boots it restores the live background back to it's stock settings (the live wallpaper I chose is still there, but the settings for it are not).
At this point I'm scratching my head so I uninstall all apps. This time on boot it doesn't throw up "force close" errors, but instead force-closes a single app or service for me on boot, with the one buzz, then three quick buzzes. Sigh... I have to factory reset my phone. One thing that particularly annoyed me was the fact I moved all my apps (AngryBirds ) to my external SD card, yet miraculously, after the reset my phone doesn't seem to think it's there anymore! Another thing I'm pondering is that if I didn't reset my phone like this, would this still have occurred?
Runs perfectly fine after the factory reset, with no errors or anything on boot as of yet. I have been compulsively rebooting it ever since just to find out, LOL!
Is this a 'normal' sort of thing to happen on the SGS, or is just through shear coincidence the combination of me restarting the phone in it's booting phase + the low battery life screwed up some boot settings while the phone was writing to it, or is it some hardware error? I can see this as particularly annoying if it were to happen every month or so. Coming from an old brick phone with something like 8000 messages on it, it'd be inconvenient to say the least to start deleting everything periodically... I guess I can use apps to back-up data when this occurs, but some apps don't even work after it's been erroring out on me. *Pulls hair out*
TL;DR:
Reset my phone while it was booting (still on the GT-I9000 screen) on a low (1%) battery and it broke my phone settings. Forced closes unknown app/service on boot with no 3rd party apps installed, but still boots to home. Force closes 3rd party apps frequently if they're installed. Factory Reset/Wipe. Problem Solved. Annoyed. RAGE.
next time something like this happens use adb logcat to figure out what is actually going wrong
exclamationmark said:
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On the walk back to the recharger in my room I accidentally turned it back on, and I immediately tried to turn it back off again, without letting it go past the 'GT-19000' logo in fear of the battery draining. It just restarted again and I decided to let it boot this time. Mistake. It then started to randomly vibrate and shut off apps (mainly, my live background, shake them all) ...
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you are not alone . after draining battery , starting it accidently up (drained) in middle of booting , killed it for me, well not killed but wouldnt boot for me and I had to the the factory reset. oh and since the nice bzz ... bzz bzz bzz I hear more often I would like to ( here was I ignored crying about it http://forum.xda-developers.com/showthread.php?t=937938 )
Yeah I'll definitely boot up logcat if it happens again. I'm just hoping this isn't a regular occurrence . As long as I don't do anything stupid like this again, I'm thinking it should be fine.
The third time this happens, it's going back to the service center, so it's got two chances left! Another thing I failed to mention was that it was chewing up like 200mb~ ram with level 1+2 ram cleared, without loading back into the homescreen, before the factory reset. Probably the stupid forced close app/service leaking >.>
Pagot, if that were me and continual factory resets were the only way to fix it (or didn't fix it) I'd flash it back to stock (or just remove root) and return it to the service center if that's an option. Sounds like something got corrupted or didn't get flashed properly. Either way I'd let THEM waste their time sorting it out because no amount of flashing is going to solve a hardware issue if it turns out to be one.
exclamationmark:
(had stock, so just root removing) but I know how our service centers work (and I would have to bring it even to our carrier) they wouldnt even talk to me if I didnt do the factory reset and the first thing they would do "reflash and factory reset"
right now I am not playing on the phone so much anymore. no lust or time so no idae if my apps are still fcing so often . And I installed speedmod and made a backup so I can revert back if something happens. So will see.
Wanted to just write about the battery down +(or) not full boot = corruption
Okay, I have been having a serious issue with my D3 lately. One time, my phone just randomly rebooted, and then it would get stuck at the red "Droid Eye" screen, where it would be laggy and such after a while. Eventually the screen would time out in like 2 minutes. After it turned off, I could not get it to turn back on. Basically dead, except I could still get notifications and even a phone call. But I could not act on any of them. it's like the phone's heart is still beating, but I can't turn the screen on. I pull the battery and reboot and it does it again. SOMETIMES if I keep touching the red eye screen I can get to get to the lock screen, but the wallpaper won't load and it's basically frozen. I even tried booting into safe mode and that didn't help. I took it to Verizon, they said they've a couple other people with a similar issue on the forums. They did a factory reset, and that has been the only solution to the issue. I have had it 3 times now, and this time I'm sticking with the Blur launcher and keeping only the essential apps installed. I'm assuming this is a software issue, and I'm currently trying to figure out if it is related to a certain app that was installed. Hoping they will fix this with an update! ANYBODY ELSE HAVING THIS ISSUE? if so, any leads on another fix or what it could be?
sounds like a software issue. a factory reset doesn't do anything other than change the software.
I had a similar issue on my droid 1. it was rooted and when I installed a gingerbread from I forgot who, it got stuck at the eye, kept rebooting, and occasionally, i'd get calls and it still wouldn't work. I look forward to root.
out of curiousity, did you have to take it to the store to factory reset or is there an option for it in the bootloader(I know its locked but I have no idea to what degree)
The first time I took it to the store they did it for me, but yeah there's an option in the bootloader. Just took my back to Verizon cuz this was the 4th time it's done it, they're sending me a new one! It's okay, cuz my nice screen open 'click' sound was gone on the keyboard lol
Hello everyone,
This is my first post on XDA so please forgive me if I'm doing something wrong.
So my story, I got a refurbished unit at Swappa, I updated to the newest version directly (G920TUVU3DOI1) and it was working fine for the first week or so. Then the reboots started happening, I didn't give it too much thought but looked into it anyways.
At first I thought it was a problem with the WiFi and I tried to keep it off for a while, and it did work for a day but again the restarts kept happening, and now with the phone turning off during the night (no apparent loss in battery mind you).
Then I went to rooting and custom kernels.
I installed unikernel v8-0002 through Odin3_v3.10.6 and I tried removing some Samsung apps with TitaniumBackup in case there was some conflict happening but the restarts kept happening.
Then I installed a custom ROM, "XtreStoLite_ROM_v2.4_Deo-Mod-Edition_XXU3COI9_G920-5-F-I-T-W8-K-L-S" to be more specific.
And to my surprise it worked great, no restarts or shutdowns for about 2-3 weeks, it was great!
But then out of the blue the restarts started happening, they started slow, about 2-3 a day.
But after a few days they went to 10-20 and after that 100-200 a day.
Something was definitely wrong. So I installed the original firmware again (G920TUVU3DOI1_G920TTMB3DOI1_G920TUVU3DOI1_HOME) and booted to the stock firmware, restarts kept happening of course (didn't expect them to stop).
So I retreaded my steps and installed multiple other kernels (Unikernel V9, Vindicator, multiple different flavors of them). Also I installed multiple ROMs (Arrow_ROM_v6.0.0, and DN5 - S6 FLAT - EDGE v4 OJ5 - deodex) but nothing seems to work;
I did multiple wipes, storage wipes, cache wipes, factory resets (from GUI and twrp-2.8.7.2-zeroflte) but every time the same thing happens.
I did notice that the phone stutters and freezes, a behavior that I have not experienced before.
I installed CatLog and got multiple log files when the phone restarts but all of them are different and there is no "pattern" to be found (at least in first inspection). I want to upload them but my post count prohibits it.
Please let me know what can I do, I will reply to your questions ASAP so at least I can get some light into what is happening.
Thank you!
I'm in the same boat. Never had a problem before. Received my phone back from Samsung after a screen repair and now, doesnt matter what rom, kernel, patch, it always ends in random reboots. Most often when I'm scrolling or if a page is loading something in the background. It does a lot of hot reboots (not full shutdown and start ups) so its quick but infuriating. Tried everything, slowly losing my patience.
Any idea what it could be? Something related to Knox? Bootloader/Modem?
#3
Hello, I am too having the same problem. Even after a factory reset
Hi, this happend already to me few times so I decided to put it on here.
Sometimes when I pick up my phone and try to unlock it nothing happens, fingerprint and button all the same it looks like it completely Off. Then i have to press few times a button to actually start it and it's booting. There is huge battery loss after it boot up. See image.
I am in Stock 4.0.2 no root just few standard apps installed. Nothing fancy. This happend already few times to me. I left the phone locked and when I want to unlock its dead. Also it is behaving weirdly, when I turn it off manually I just need to press longer a button and it's turning on, but here I need to press it few times to work.
Does it happen to anyone else?
terragady said:
Hi, this happend already to me few times so I decided to put it on here.
Sometimes when I pick up my phone and try to unlock it nothing happens, fingerprint and button all the same it looks like it completely Off. Then i have to press few times a button to actually start it and it's booting. There is huge battery loss after it boot up. See image.
I am in Stock 4.0.2 no root just few standard apps installed. Nothing fancy. This happend already few times to me. I left the phone locked and when I want to unlock its dead. Also it is behaving weirdly, when I turn it off manually I just need to press longer a button and it's turning on, but here I need to press it few times to work.
Does it happen to anyone else?
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Honestly, there's not enough information to understand exactly why it's happening. You need to get a logcat in the time before the reboot; unfortunately, logcats get erased during a reboot so it might be a little tricky getting it if the reboot is seemingly random. Someone had posted this as a possible way of getting the log:
"Retrieving the logs is tricky, since the log cache gets erased on reboot. If the phone reboots even while sitting on a charger, try running adb logcat continuously (you will need Android SDK and USB drivers installed and configured on your PC.) When the phone reboots, look at the last several pages in the command prompt window for any errors or abnormalities."
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Otherwise, it's hard for anyone to help. I'm not much help in actually figuring out the issue, but I know if you can get the log, someone else probably can help.
For more information on logcats: Logcat Tutorial
Yeah I was trying to connect it to PC but nothing, so it is turned off. I will try next time to run command when turning on, maybe there will be something but I do not see it working before it gets erased. I was hoping that anyone else is having this problem so it might be rom related. It is completely random so you can;t guess when it happens.
I had it only few times so it's not super annoying but still it is not normal behavior. In addition it is weird that battery went from 55% to 33%, just phone reboot will not drain that much... I hope there is nothing wrong with the phone itself.
terragady said:
Yeah I was trying to connect it to PC but nothing, so it is turned off. I will try next time to run command when turning on, maybe there will be something but I do not see it working before it gets erased. I was hoping that anyone else is having this problem so it might be rom related. It is completely random so you can;t guess when it happens.
I had it only few times so it's not super annoying but still it is not normal behavior. In addition it is weird that battery went from 55% to 33%, just phone reboot will not drain that much... I hope there is nothing wrong with the phone itself.
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Check in advanced to see if schedule off is on
Nope it's off
Happened to me to on 4.0.2. Rebooted twice a day.
Solution to me was Qualcomm flash back to stock 3.5.1 and uodate from internal to 3.5.4. OTA 4.0.2.
The theard "how to unbrick".
Not one reboot until now in days.
I think I found a culprit responsible for it. It is Hill Climb 2 game which doesn't close properly sometimes and I think it causes some kind of crash in the system. Is it possible?
terragady said:
I think I found a culprit responsible for it. It is Hill Climb 2 game which doesn't close properly sometimes and I think it causes some kind of crash in the system. Is it possible?
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It's possible. Not necessarily the reason, but it might be. Either uninstall the app or freeze it using Titanium. Greenify might also work, but that allows the app to start itself up and potentially continue the issue. See if that stops the crashes for a couple of days.
The problem is that it doesn't happen often and only when I quit the game and lock the phone immediately after that. I am not sure if that's a reason though, just guessing because it happens after this last time. I will uninstall this game anyway, it's just time eater
Hi guys. This issue just started happening a couple of days ago, it started when I was playing games (phone wasn't hot) then it turned off by itself. My battery was still at 80% so I turned it back on, after it started saying "starting apps" it turned off again and the phone is now constantly rebooting. It doesn't seem to be bricked at all as it sometimes boots to the menu but when i start tapping on an app it shuts off and does the constantly rebooting issue again. It could be a hardware issue which means I'm gonna need to send my phone to the service center for a repair but one thing that makes me think there could be a way of fixing this without paying a technician is, when i boot to download mode, it doesn't do its constant reboot issue. I was even able to flash a firmware via Odin but when the phone started to boot after firmware installation, It did the spontaneously rebooting in the middle of the boot process again. If any of you guys have any idea on how to fix this or if there's even a way to, Please help me. Thanks! Cheers!
junnelle said:
Hi guys. This issue just started happening a couple of days ago, it started when I was playing games (phone wasn't hot) then it turned off by itself. My battery was still at 80% so I turned it back on, after it started saying "starting apps" it turned off again and the phone is now constantly rebooting. It doesn't seem to be bricked at all as it sometimes boots to the menu but when i start tapping on an app it shuts off and does the constantly rebooting issue again. It could be a hardware issue which means I'm gonna need to send my phone to the service center for a repair but one thing that makes me think there could be a way of fixing this without paying a technician is, when i boot to download mode, it doesn't do its constant reboot issue. I was even able to flash a firmware via Odin but when the phone started to boot after firmware installation, It did the spontaneously rebooting in the middle of the boot process again. If any of you guys have any idea on how to fix this or if there's even a way to, Please help me. Thanks! Cheers!
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Try flashing the experimental firmware from the rooting guide, and if that doesn't work then it is most likely a hardware issue, and I have a strong suspicion that it is.
If you have an external SD card, remove it and see if problems persist. Honestly that sounds like a firmware scrambled.