P10 touch screen responsiveness issues - Huawei P10 Questions & Answers

Hey guys my first post here!
I'm having touchscreen issues after the oreo update (android 8). I got the update around 10 days ago.
I'm experiencing the following:
- The most important: Taps not registering sometimes. I used to be able to softly tap anything without any problem, but now my taps are not registering sometimes and i have to double tap.
- Bad scroll detection : the device sometimes recognizes scrolling as a knuckle gesture (crop screenshot) or scroll responsiveness is laggy.
- Tap registering as a knuckle tap. This happened only once. I tapped two times with my finger as the first one didn't register and it took a screenshot.
My use of the phone didn't change since the update and I'm kinda concerned. Is this a software problem? Anyone else experienced something similar?

I have the same issue! Many times knuckle gestures turns on not recognize correctly the touch.

Reboot phone in recovery mode and select format cache.
Restart and try touchscreen again.

Same issues with touch screen response after Oreo update.

Format cache does not solve the problem.
Sometimes is not registering finger. Sometimes register as double tap.

This is happening with my phone as well. It also registers phantom input, like occasionally things on far away from my fingers. The YouTube app has been especially sluggish when scrolling or swiping, to the point where it confuses swipes with taps and opens random stuff while lagging, or just crashes. The gboard is also becoming increasingly unpredictable and sometimes it feels like everything is being registered a litte skewed.
I checked the memory in case I got one of the bad ones, but it seems ok. It must be either the screen or a software thing then?

Same issues on day one from last year nougat rom

Any updates on this issue?
I am on 369 and is very annoying.

Any solution?

Downgraded to Nougat with HiSuite and problems with touchscreen gone.
I have problems only on Oreo.
Friend not having single issue on Oreo.
Don't understand.

Related

[Q] Screen sensitivity

I am not sure whether it is my mind playing trick with me or not, but I feel like my phone is less sensitive after I did the hard reset (power+volume down). Sometimes I need to press 2-3 times because the first light tap was not detected.
So is there anyway to increase the sensitivity?
I have the same problem, but no idea that is the hardware or only software problem.....
Fresh owner of this Optimus 2X in France, in our community, frandroid.com, we encounter the same problem , I think this is a software issue.
Did someone already contact LG??
Maybe they should include this into the bug list thread.
May I know were you guys having this problem since it is out of the box? or after reset?
I have the same problem started from day 1 till now
I have the same issue and already thought I'd be the only one having this problem.
I would not say it's a problem with sensitivity, but it feels like the touchscreen goes into some kind of sleepmode where then you need to press a second time, to wake it up.
Continuous touching is no problem. (like when typing rapidly on the keyboard)
This video is not from me, but it shows the problem.
Have a look at 13:28 and 13:37. The reviewer tries to hit the "Ackermann" entry, but the touchscreen does not recognize the touch. At 13:37 the guy has to press another time to get the entry selected.
http://www.youtube.com/watch?v=VRid-Yhu7Gg&feature=player_embedded
Yes! The touchscreen is definitely less sensitive than my old HTC Hero, and gets quite frustrating sometimes when a scroll misses the first part of the movement or a click is missed.
Sent from my LG-P990 using XDA App
just in case, are you guys using 20110218 baseband too?
The same problem here. If I unlock the screen and then tap on any on screen apps, I need to touch again for it to open. Only the first time though, after that it function ok. I think this is a bug and needs to be fixed... I have my pc for double-click.
Yep, count me in. Same problem here. Sometimes screen taps aren't registered. Will do some research later on, but I think it's a software problem. (maybe you have to tap 2x as fast )
Hi,
same problem here!
Potentially a driver issue. A Nexus S user had a similar issue in this thread: http://forum.cyanogenmod.com/topic/18431-tuning-driver-to-deal-with-unresponsive-touchscreen/
He managed to tweak the driver and it works fine now. Need to know C++ (I think?) to understand though.
9mmBullet said:
Potentially a driver issue. A Nexus S user had a similar issue in this thread: http://forum.cyanogenmod.com/topic/18431-tuning-driver-to-deal-with-unresponsive-touchscreen/
He managed to tweak the driver and it works fine now. Need to know C++ (I think?) to understand though.
Click to expand...
Click to collapse
I see, then probably they will fix it on the next update/gingerbread?
Same issue here.
Correct me if I'm wrong, but the problem seems to be that the screen has zero tolerance when it comes to tapping and swiping together. If you tap and slide your finger a bit directly after the tap, the tap is ignored. In other words your tap has to be a steady tap when you click on a button or an app. Right on the spot and with no swiping or sliding afterwards. I can't reproduce this on any of my other devices.
Ergo, it seems that the natural tapping I'm used to isn't working on the x2. It seems like I have to adjust my tap. I think that this could in principle be solved with a setting somewhere, because clearly the x2 is capable of registering this in for example a web page.
The great thing of this is that you can safely tap and swipe in the app drawer to scroll up and down or left and right. The downside is that a tap with a little swipe isn't registered at all. I would say that LG has choosen here for a wrong setting.
My personal experience about screen sensivity.. can you confirm if it's the same for your device?
I noticed a strange touch response.. and after some tests, I can say that the touch screen and icons are influenced by the surface where the phone was put!
with the phone in my hands, it's all ok (only sometimes - rare - I need to tap more than once).
If I put the phone over a glass surface (like a glass table) without touching it with both hands, the touch and the icons not respond!! NEVER!
If I put the phone on my scanner the touch screen works ok, but the icons not (or only few and rare taps was detected).!
If I put the phone over my big Onkyo amplifier.. It works like in my hands.. or better!! even without touching with hands.. only with a finger!
Put it back on my glass table.. and all stop working again. If I put a aluminium foil under the phone (between phone and table).. the touch and the icons works again !!
If I put it on the bed.. it don't work.
LG support say that they have tested the phone about this issue after my report.. but no strange response was detected by them. I don't know if they really tested it..
Try it and let me know what you think about!
tested on glass surface, I can press and swipe through pages with a finger without problem.
it is true that my device is not so responsive, but aint reaching that level yet
i read about a similar behaviour on other devices because some devices need a proper grounding for the capacitive screen to work correctly. You can find this problem via google.
Some devices have problem in a car-mounting, for example.
But i think thats not the problem the thread-opener talked about?
Guys I'm looking to get this phone and after reading Engadgets review of the X2 where they mention that the screen is not as sensitive to the touch as other phones I got a bit worried and started googling which lead me here!
Is this true? The screen isn't very sensitive and you have to apply more pressure than other capacitive phones?
I know that the OP is talking about a different issue but I reckon LG will get that sorted out via software update, or at least hope so!
Please do post your experience about the screen sensitivity of the X2 as this is putting me off. I currently have the Motorola Milestone 2 which is very sensitive to the touch even with a screen protector on it.
Cheers

Swipe issues - anyone else?

I took delivery of my Z3 Compact yesterday, replacing a Moto G. Lovely phone but I am seeing issues when swiping between home screens, swiping between pages in apps like the dialler, and swiping to unlock. When unlocking for example, it doesn't always work: I see the particle trail following my finger but the phone doesn't register this as a swipe. Sometimes it takes 3 or 4 attempts to unlock. This is odd. Similarly, swiping left/right to switch home screens is hit and miss and the pages often bounce back. It's quite frustrating. Are there any settings that could be affecting this?
Can't confirm this for my Z3C, works as expected. Not sure, but could it be you turned on glove mode in screen settings (though this would make the screen even more sensitive)?
This happened to me a couple of times after enabling Double Tap to wake phone - hasnt happened since
rec71 said:
I took delivery of my Z3 Compact yesterday, replacing a Moto G. Lovely phone but I am seeing issues when swiping between home screens, swiping between pages in apps like the dialler, and swiping to unlock. When unlocking for example, it doesn't always work: I see the particle trail following my finger but the phone doesn't register this as a swipe. Sometimes it takes 3 or 4 attempts to unlock. This is odd. Similarly, swiping left/right to switch home screens is hit and miss and the pages often bounce back. It's quite frustrating. Are there any settings that could be affecting this?
Click to expand...
Click to collapse
I can confirm the swiping to unlock, needs 3 or 4 swipes until it unlocks on mine. I have double tap to wake up checked.
Servaas said:
I can confirm the swiping to unlock, needs 3 or 4 swipes until it unlocks on mine. I have double tap to wake up checked.
Click to expand...
Click to collapse
by chance, do you have any screen protectors or glove mode switched on
Glove mode is off and I dont have a screen protector.
This sounds like what happens with my Xperia Acro S when the display is wet; I can see the visual feedback from the swipe, but it doesn't actually unlock the phone. But I take it your Z3C is completely dry?
I need to swipe the pattern to unlock my phone several times if I use my left hand. With my right hand I only need to swipe once. I wonder if I used my right hand to swipe the pattern originally. No trouble swiping for the rest.
mercje said:
I need to swipe the pattern to unlock my phone several times if I use my left hand. With my right hand I only need to swipe once. I wonder if I used my right hand to swipe the pattern originally. No trouble swiping for the rest.
Click to expand...
Click to collapse
I only seem to have this issue with the PIN entry - for whatever reason, the phone responds quite slowly when entering PIN, to the point I have to wait about half a second between each digit. My Moto G, a much slower phone, responds instantly when entering the PIN digits.
I ended up switching to a pattern that mimicked my PIN entry motions, as the pattern swipe seems to respond properly.
Kind of weird, since the rest of the phone is very snappy and responsive.
I don't have the glove mode on bh5 the screen seems super sensitive, maybe too much. Also in combination with a different phone size than what your hand is used to. This is how I explain some weird swipes. A few times I swiped and the screen moved, then bounced back. I think we probably have to use wider/stronger swipes? I'm sure I'll get used to it. I remember the same thing happened a few days after I got my previous phone. I think it's a matter of getting used to the sensitivity of the screen. I don't think there is something wrong with it.
Sent from my C5503 using XDA Free mobile app
I have the same problem. I even returned my first Z3 compact, but now the second one has the same problem.
When I am using my phone one handed with right hand and swipe with my thumb from left to right pages would oftentimes not turn or bounce back. Occasionally swipe right in is executed even though i just did a normal swipe right.
Swiping in 2 handed mode with my index finger seems to be PERFECTLY alright.
This is REALLY annoying!!! Does anyone have a clue if this is a software or hardware issues? Could the displays be faulty in design or is it something they can repair in a software update.
I am willing to wait for a software update, but if its hardware I'd like to return it right away. I have owned plenty of touchphones over the year, I have never experienced anything like this!
Have any of you who are experiencing the issue used Sony phones before?
I'm not ruling out that there is a problem, but perhaps Sony's UI requires longer/faster swipes than you're used to?
I've not noticed it myself, but I'm coming from a Sony phone previously. May or may not be a factor.
Sent from my LT26i using Tapatalk
Why So Serious? said:
Have any of you who are experiencing the issue used Sony phones before?
I'm not ruling out that there is a problem, but perhaps Sony's UI requires longer/faster swipes than you're used to?
I've not noticed it myself, but I'm coming from a Sony phone previously. May or may not be a factor.
Sent from my LT26i using Tapatalk
Click to expand...
Click to collapse
I have a Sony Z1 compact. No issue whatsover. I have it still here for comparison. I think you will only experience if you swipe in a particular way, while there are some other ways to swipe where the problem is not there at all.
Why So Serious? said:
Have any of you who are experiencing the issue used Sony phones before?
I'm not ruling out that there is a problem, but perhaps Sony's UI requires longer/faster swipes than you're used to?
I've not noticed it myself, but I'm coming from a Sony phone previously. May or may not be a factor.
Sent from my LT26i using Tapatalk
Click to expand...
Click to collapse
Agreed.
Coming from a moto G
Not had an issue with unlock, but I did notice I had to do different swipes when flicking between different panes of the home-screen, no biggie now I think I've adjusted.
https://www.youtube.com/watch?v=B60caaAbz4M&list=UUJ0V12wYDgAnWEZREqe_j-g
I have made a video about the issue.
I'm experiencing the same regarding having to use wider swipes sometimes. As far as the lockscreen goes, I have double tap to wake, and have not yet had an issue unlocking the phone.
I also had the same problem and it seems that it's not a software problem (mine was branded Orange with this problem and also after unbranding the problem remains)
Ichanged it today the new one doesn't have this kind of problem (or very rarely)
OK, I've done some more experiments.
Holding my phone in my left hand and swiping using my right index finger is perfect. It's using my thumb that seems to be the issue: it has a larger surface area so my money is on a software issue.
Also, I enabled Sramina mode and checked "Extended usage" (which lowers the processor speed I think) and it works perfectly! Swiping with my thumb shows no issues.
I'm getting used to it now: it's still annoying but muscle memory is starting to kick in and I'm adjusting my swipes to compensate.
Still odd though but I don't think it's a hardware issue,
Had the Z3 compact for a couple of days and I noticed this issue too. However after messing about holding it various ways I believe it is down to the screen being close to the edge of the body of the phone and with one handed use you inadvertently touch the opposite side to the direction you are swiping with the base of your thumb. Result is when you release your swipe, the unwanted contact sends it the other way.
Try verifying this by using two hands and ensuring no other contact when you swipe. Works fine for me, and I can reproduce the problem with one handed use.
Mine has this issue as well. Sometimes it even happens up to 3 times in a row. Maybe it is related to whether it has dragontrail or gorilla glass? Both are used for the z3c.

[S10e] Issue with task/app switcher becoming partially unresponsive.

Hello ! I need help for a specific issue i have never heard happening on an android phone.
I have an Exynos S10e and the task/app switcher becomes partially unresponsive in specific conditions.
When the app switcher just appears, if i try to swipe somewhere (swipe to the side or swipe up to close an app) mid-way through the swipe, the screen suddenly stop recognizing my finger, i have to lift my finger and touch the screen again for it to function. Basically, i have to interact with the screen after the hardware layer updates to avoid this problem.
This issue only appears after the screen has been locked once in the session.
Basically if i reboot/shutdown my S10e, access my launcher and fiddle around with the app switcher, everything is fine. As soon as the screen locks and i unlock it, the issue reappears.
The problem exists with both the stock app switcher and the "task changer" from Good Lock. Also exists with both OneUi and Nova Launcher. I tried a lot of things and i'm up to date on the security updates, etc.
I wiped the cache partition, tried with and without the Always-On-Display, and that changed nothing.
Anyone experiencing the same thing ? Or a solution to suggest ?
(The issue also exists with my old Nexus 5 but the time window allowing the glitch to occur is extremely narrow.)

Touch issue

Is it me or does C3 has a weird touch issue where it doesn't respond for a single touch. Like not freezing or anything just skipping a touch. Thought it would get fixed on A.33 update but it didn't. Anyone else?
Yep same here. New Australian version RMX2020 with 3gb/64gb Android 10 Realme UI. You need to hit the icon bang on in the middle or it won't respond. Quite annoying actually. The "Settngs" icon on the second page would quite often flip left back to page one when trying to click on it.....
I have the same issue and went to realme service centre, they reinstalled ota and it doesn't seem to solve the issue. i think its a panel issue
Having Same issue...
KillerKarnage said:
Is it me or does C3 has a weird touch issue where it doesn't respond for a single touch. Like not freezing or anything just skipping a touch.
Click to expand...
Click to collapse
Ya, at first I thought it was just a sensitivity problem, but now I think you're spot on the money!
I have the double-tap to turn screen on settings enabled, and sometime it doesn't respond. Then I thought, if it's skipping a touch then maybe I should try triple tap it instead of double tap, and it works!
Same goes for the single tap operation. It really does seems to skip a touch, just sometime but not always. How weird!
Know this is an old thread..... but am having the same issue with an RMX 2020 version that I purchased a couple of days ago in Ecuador. Sometimes the phone takes a firmer tap to get a response, sometimes not. Also does not seem to be confined to any particular portion of the screen so hoping the digitizer isnt going out. For the money to me at least its an impressive phone.
if your hand is near the corner of the screen then it doesn't register the touch

Question Screen unresponsive to taps?

Hi guys!
A few months ago I tried Pixel 6 as a replacement for my ageing OnePlus 5 and in the end had to return it because it was sometimes missing screen taps. Now I have Pixel 7 and guess what? The same thing. It is the most prominent when I want to wake the phone up with a tap (Google changed from double-tap, gods know why) and it often fails. I've tried double-tap, tripple-tap, turning off/on various settings, restarting, updating... The same stuff. There seems to be a lot of talk about it on reddit. The same works flawlessly on my Pixel 5 (and also many other things which are failing on Pixel 7).
Going through discussions it seems this plagues Pixel phones for some time and it seems to be some hardware issue.
Have you encountered the same issue?
Biges said:
Hi guys!
A few months ago I tried Pixel 6 as a replacement for my ageing OnePlus 5 and in the end had to return it because it was sometimes missing screen taps. Now I have Pixel 7 and guess what? The same thing. It is the most prominent when I want to wake the phone up with a tap (Google changed from double-tap, gods know why) and it often fails. I've tried double-tap, tripple-tap, turning off/on various settings, restarting, updating... The same stuff. There seems to be a lot of talk about it on reddit. The same works flawlessly on my Pixel 5 (and also many other things which are failing on Pixel 7).
Going through discussions it seems this plagues Pixel phones for some time and it seems to be some hardware issue.
Have you encountered the same issue?
Click to expand...
Click to collapse
My works flawlessly single tap, double tap, doesn't matter but I use nova launcher and Iam rooted
I noticed something similar because my 3 XL worked with the slightest tap. My 7 misses taps if I'm not directly tapping with a full press of my finger. If it's just a brief tip tap it sometimes doesn't work. The strange thing is if I'm tapping something on the screen it shows the touch animation, but it doesn't register the tap, so I have to tap again harder, and then it works. Seeing a setting to increase sensitivity makes me thing Google has the default too low, and hopefully can "fix" it in an update.
hammered58 said:
My works flawlessly single tap, double tap, doesn't matter but I use nova launcher and Iam rooted
Click to expand...
Click to collapse
Nova Launcher, my favourite app!
Seems like some shortcomings of Pixel 7 can be solved using the root access, however it seems crazy I need to root the phone to get the same functions as on a Samsung or a OnePlus phone :-/
bobbyphoenix said:
I noticed something similar because my 3 XL worked with the slightest tap. My 7 misses taps if I'm not directly tapping with a full press of my finger. If it's just a brief tip tap it sometimes doesn't work. The strange thing is if I'm tapping something on the screen it shows the touch animation, but it doesn't register the tap, so I have to tap again harder, and then it works. Seeing a setting to increase sensitivity makes me thing Google has the default too low, and hopefully can "fix" it in an update.
Click to expand...
Click to collapse
Yes, it is as you describe. But don't hope too much, this behavior about missing already animated taps had been reported for Pixel 6 by many people, but Google seems to ignore it or what, they just don't give a care?
I encountered this issue in the beginning. Try the following and see if it solves your phone being unresponsive to tapping to unlock the device. Go to: Settings>Display>Lock screen and turn off Lift to check phone, turn on Tap to check phone.
bobbyphoenix said:
I noticed something similar because my 3 XL worked with the slightest tap. My 7 misses taps if I'm not directly tapping with a full press of my finger. If it's just a brief tip tap it sometimes doesn't work. The strange thing is if I'm tapping something on the screen it shows the touch animation, but it doesn't register the tap, so I have to tap again harder, and then it works. Seeing a setting to increase sensitivity makes me thing Google has the default too low, and hopefully can "fix" it in an update.
Click to expand...
Click to collapse
Hey, same here sometimes. I got a pretty good but cheap tempered glass screen protector with which FP works 8/10 plus using face unlock. Better touch input option with protector is enabled in settings.
The strange thing is if I'm tapping something on the screen it shows the touch animation, but it doesn't register the tap ...
Click to expand...
Click to collapse
Exactly this happens more often and I had that on my Pixel 6 too which I replaced with a Realme GT2 Pro (no problems with the Realme) but on Pixel 7 now again. Still using three buttons navigation bar, and often the taps don't work there too.
LOL f* Google, can't they get their stuff fixed? I mean the company which codes the OS sucks regarding their flagships more than other OEMs which only adapt the OS. Jesus f* christ.

Categories

Resources