Starting this morning (5/8/18) whenever my device enables Wi-Fi Calling, my cellular radio shuts down causing me to have no signal once I leave the boundaries of the WiFi. Under normal circumstances your signal should automatically return, but that's not happening in my case. So far the only stopgap measure I've found is to reset the network settings which restores signal as long as I keep the calling feature disabled.
Anyone have a clue? Flashing the KDZ didn't help. Should I send the device in for a repair?
Edit - Reflashed the KDZ and all is well now. I'm starting to think the WiFi Calling app was having issues, despite being set to maintain cell service while connected.
P.S - If a mod would like to delete this thread, feel free.
Related
I have low cellular signal in my house so i want to disable the phone's radio when on house wifi, but that option is "unavailable" in tasker.
Is there a work around to this? i know you can turn on airplane mode then turn back on wifi, but i want to know if there is a solution to just disable the radio.
Would this help? http://forum.xda-developers.com/showthread.php?t=1217038
Thanks.
bump 10char
I thought there was a plugin released recently that allowed something like this, sorry I can't find it though.
I have bad signal at home too so I just change over to 2g and battery does pretty well.
Why would you want to turn the radio off though? You won't receive calls/sms/anything.
Going to 2G and turning data off should be better surely?
signal is so weak that you can assume no signal at all in the house, so i'm not sure if just changing to 2g data is good enough since the phone will still continue to search for cellular signal which drains the battery.
i will try that at least for now and see if it helps, but ultimately, i do want to turn off the radio and leave on wifi.
i am able to receive calls via wifi through use of voip, receive sms via google voice.
I recently purchased a brand new XT1103 64gb N6 and was hopeful to make this my daily driver, but having nothing but issues with this phone ever since I've started using it...in fact, it has been so horrible I went back to the LG G4 that I was using before the N6...my issues:
#1. Wifi calling - I have gotten this feature to work at home, but it won't work if I put the phone in airplane mode and connect to a wifi network. For example, on Delta flights that have internet they offer free tmobile texting...by following the directions and prompts, it says that I'm connected, but when I try to send a text it tells me to enable cellular network. On my LG G4, if I do the same procedure, it enables the wifi calling feature and displays the wifi calling icon and I'm able to send/receive texts. On the N6, this feature does not work. I have yet to see any discussion on XDA about using the N6 to text inflight on Delta flights. In addition, I was recently in Paris and tried to enable a wifi call and it gave me the same error...."please enable cellular network to make a call"...when I take the phone out of airplane mode and enable wifi calling (when connected to the hotel wifi), it thinks for a period of time then will allow a wifi call, but only if the cellular network is enabled...never in airplane mode with just wifi enabled. Is there something that is wrong with the N6 in regards to wifi calling? On my LG G4, if I put my phone in airplane mode and turn on the wifi, it will enable wifi calling if I connect to a wireless network. Overseas it's imperative that I'm using a wifi call since TMO charges 20 cents/min on the cell network, but having to enable the cellular network forces me to initiate a call before I see that it's making a wifi call. I am not happy about the wifi calling implementation on the N6 and wish it was more like every other TMO phone I have used in the past...
#2. Signal quality and battery life - as noted in many posts, the signal is horrible and continually bounces around. I've followed several recommendations and have done the following when I received the phone - opened the box, flashed TMO 5.1.1 rom and rebooted with my TMO sim...phone did several updates, then updated to Marshmallow...signal was extremely weak anywhere I used the phone (I live in central Iowa and they only have HSPA+) TMO has not turned on LTE in my area of Iowa...I went to Chicago and experienced the same issues...fast battery drain and poor signal....I flashed Pure Nexus 6.0 and TMO 5.1.1 radio and experienced the same issues so instead of getting a headache messing with the phone, I just went to a local tmo store and got a new sim chip for my LG G4 and have been using it without issue for the last couple of days...It worked much better in Paris and maintained a better cell signal in Paris and I was able to make several wifi calls in airplane mode at the hotel there...
Can anyone share their thoughts and help me improve my experience with this phone? I really like the camera, screen, and feel of the N6, but I can't have a phone with poor signal, poor battery, and faulty wifi calling. Thanks in advance. Nick
wifi calling has never worked for me in airplane mode.. is it supposed to, i dont think so? and it sounds like you live in a small city or in the country? it sounds like it when youre talking about your signal. i live in nyc, and am on tmobile, and i am always connected to lte. my signal never changes, except on one spot on a highway near the ocean. other than that, my signal is perfect. anyways, you can flash and try different n6 radios. some work better for some and worse for others. and you dont need root to flash radios, but you do need to use fastboot.
demonkc135 said:
#1. Wifi calling - I have gotten this feature to work at home, but it won't work if I put the phone in airplane mode and connect to a wifi network. For example, on Delta flights that have internet they offer free tmobile texting...by following the directions and prompts, it says that I'm connected, but when I try to send a text it tells me to enable cellular network. On my LG G4, if I do the same procedure, it enables the wifi calling feature and displays the wifi calling icon and I'm able to send/receive texts. On the N6, this feature does not work. I have yet to see any discussion on XDA about using the N6 to text inflight on Delta flights. In addition, I was recently in Paris and tried to enable a wifi call and it gave me the same error...."please enable cellular network to make a call"...when I take the phone out of airplane mode and enable wifi calling (when connected to the hotel wifi), it thinks for a period of time then will allow a wifi call, but only if the cellular network is enabled...never in airplane mode with just wifi enabled. Is there something that is wrong with the N6 in regards to wifi calling? On my LG G4, if I put my phone in airplane mode and turn on the wifi, it will enable wifi calling if I connect to a wireless network. Overseas it's imperative that I'm using a wifi call since TMO charges 20 cents/min on the cell network, but having to enable the cellular network forces me to initiate a call before I see that it's making a wifi call. I am not happy about the wifi calling implementation on the N6 and wish it was more like every other TMO phone I have used in the past...
Click to expand...
Click to collapse
I had the same issue using GoGo on the first flight.
At home, make a few calls when connected to WiFi. In settings/More, Switch from WiFi preferred to Cellular preferred, and go back to home (clicking ok as needed). Then, switch back to Wi-Fi preferred, (toggle the on/off slider at the top as well). Make a call again while connected to WiFi (make sure it shows WiFi calling).
Now, on your next flight, (in airplane mode, enable WiFi) connect to the gogo internet (use the initial splash page to select T-Mo texting/WiFi, captcha etc). Then, try texting - it should work. (it did for me)
I haven't tried WiFi calling from overseas, so can't comment - but I know I'd just use hangouts (or skype) to call.
I'll give that a try when I get home from my trip...I did try making a few wifi calls at home, but I didn't cycle the wifi calling feature...I will roll back the update to the stock TMO 5.1.1 and see how it works...
Quick question, is there a way to not install the 6.0 OTA from tmo? I'm guessing that I can just ignore it...N
Is anyone having signal issues with the axon pro? My phone keeps going in and out of signal, and while my status bar says that I have "no service" I will have full bars, but only when connected to WiFi. When not connected to WiFi, all the bars are lost.
Is anyone else experiencing these signal issues or bug of this sort? Just trying to determine the root of the problem.
Sent from my A1P using Tapatalk
When did you start having problems? After the latest update?
I think it is a problem with the Wifi calling feature. After trying wifi calling and having problems (the other person couldn't hear me), I decided to turn it off.
After turning it off I started having crazy issues - the wifi calling would turn on even though I had turned it off. After turning off wifi completely, data wouldn't work so I rebooted the phone. After rebooting the phone, I couldn't get a signal at all. I tried rebooting the phone multiple times but the signal wouldn't come back. I switched SIMs and it still wouldn't work. At this point I was thinking there was a hardware problem with the phone so I was considering calling ZTE to get a new one. But I tried one last thing - I turned wifi back on and made a wifi call - the signal came back! So it is a software problem.
So I turned on wifi calling again but configured for "cellular preferred". It seemed to work well for a while, but then a few days later went crazy notifying me every few seconds that wifi calling was turning on/turning off.
To keep the phone stable I have now unfortunately had to setup the phone with "Wifi Calling Preferred". Thankfully soon after I did this I started getting error "REG09: Missing 911 address" so it doesn't try to use wifi calling anymore.
No point calling ZTE support because their phone support is appallingly bad. They won't understand the issue, they won't give me a ticket number. All they will say is either "reset the phone" or try to send me a new phone which will just make me lose time and lose data. They had a website where you could raise tickets for a little while...but it looks like it has been blocked now as it could have been too useful .
gflash2015 said:
When did you start having problems? After the latest update?
I think it is a problem with the Wifi calling feature. After trying wifi calling and having problems (the other person couldn't hear me), I decided to turn it off.
After turning it off I started having crazy issues - the wifi calling would turn on even though I had turned it off. After turning off wifi completely, data wouldn't work so I rebooted the phone. After rebooting the phone, I couldn't get a signal at all. I tried rebooting the phone multiple times but the signal wouldn't come back. I switched SIMs and it still wouldn't work. At this point I was thinking there was a hardware problem with the phone so I was considering calling ZTE to get a new one. But I tried one last thing - I turned wifi back on and made a wifi call - the signal came back! So it is a software problem.
So I turned on wifi calling again but configured for "cellular preferred". It seemed to work well for a while, but then a few days later went crazy notifying me every few seconds that wifi calling was turning on/turning off.
To keep the phone stable I have now unfortunately had to setup the phone with "Wifi Calling Preferred". Thankfully soon after I did this I started getting error "REG09: Missing 911 address" so it doesn't try to use wifi calling anymore.
No point calling ZTE support because their phone support is appallingly bad. They won't understand the issue, they won't give me a ticket number. All they will say is either "reset the phone" or try to send me a new phone which will just make me lose time and lose data. They had a website where you could raise tickets for a little while...but it looks like it has been blocked now as it could have been too useful .
Click to expand...
Click to collapse
Trying posting to their Twitter account and report the issue, that is how i got their attention. Also when you call them (here in the USA) tell them that you have already done a reset on your phone and that did not resolve the issue!!!
gflash2015 said:
When did you start having problems? After the latest update?
I think it is a problem with the Wifi calling feature. After trying wifi calling and having problems (the other person couldn't hear me), I decided to turn it off.
After turning it off I started having crazy issues - the wifi calling would turn on even though I had turned it off. After turning off wifi completely, data wouldn't work so I rebooted the phone. After rebooting the phone, I couldn't get a signal at all. I tried rebooting the phone multiple times but the signal wouldn't come back. I switched SIMs and it still wouldn't work. At this point I was thinking there was a hardware problem with the phone so I was considering calling ZTE to get a new one. But I tried one last thing - I turned wifi back on and made a wifi call - the signal came back! So it is a software problem.
So I turned on wifi calling again but configured for "cellular preferred". It seemed to work well for a while, but then a few days later went crazy notifying me every few seconds that wifi calling was turning on/turning off.
To keep the phone stable I have now unfortunately had to setup the phone with "Wifi Calling Preferred". Thankfully soon after I did this I started getting error "REG09: Missing 911 address" so it doesn't try to use wifi calling anymore.
No point calling ZTE support because their phone support is appallingly bad. They won't understand the issue, they won't give me a ticket number. All they will say is either "reset the phone" or try to send me a new phone which will just make me lose time and lose data. They had a website where you could raise tickets for a little while...but it looks like it has been blocked now as it could have been too useful .
Click to expand...
Click to collapse
Those are precisely the issues I am having as well
Sent from my A1P using Tapatalk
I got some signal issues too I only get 2 to 3 tower usually but at time its completely dead and until I reboot my phone signal doesn't Pop up ...and at times even though I have like 2 signal tower it shows emergency calls oly...I don't use WiFi calling as am on straight talk.but the WiFi calling feature suddenly pops up in the notification bar giving an error message u can't swipe that off the notification bar too u gotta go to MORE in settings and switch on and switch off the WiFi calling feature to remove the error msg from the notification bar .
Signal keeps fluctuating call clarity is a lil bit poor comparing it to my old lg g2 . macro focus doesn't work at all u can't focus a thing that's really close in auto. I dono what to do with this phone.it just doesn't satisfy the basic need of a phone voice calls and message(messages take a long time to send ).
vickytarunl said:
....but the WiFi calling feature suddenly pops up in the notification bar giving an error message u can't swipe that off the notification bar too u gotta go to MORE in settings and switch on and switch off the WiFi calling feature to remove the error msg from the notification bar .....
Click to expand...
Click to collapse
I see the same issue. I have created a thread for it. Not sure how widespread the issue is
http://forum.xda-developers.com/zte-axon/general/wifi-calling-notification-issues-b25-t3290959
Coldheat1906 said:
Trying posting to their Twitter account and report the issue, that is how i got their attention. Also when you call them (here in the USA) tell them that you have already done a reset on your phone and that did not resolve the issue!!!
Click to expand...
Click to collapse
Again, not worth my breath. If you check the new thread someone called up ZTE about the issue and they blamed it on T-Mobile (which is complete and utter BS). When I called about the camera issues they tried to blame it on Google. Why waste my time to be told lies? The support is completely s***.
gflash2015 said:
Again, not worth my breath. If you check the new thread someone called up ZTE about the issue and they blamed it on T-Mobile (which is complete and utter BS). When I called about the camera issues they tried to blame it on Google. Why waste my time to be told lies? The support is completely s***.
Click to expand...
Click to collapse
Well hopefully ZTE will come out with a fix really soon, I don't think that they want to lose the users they have.......
Loss of at&t signal
In one location that I frequent I always sit there without a cellular signal while people around me are using their cell phones
LTE signal strength sporadic
My Pro shows a few bars for a couple seconds,then NO SIGNAL for a few seconds. ZTE is not fixing this problem? It has been going on since January. Now is September.
For those with this issue, does a factory reset change this behavior, or at least the frequency of it?
I ended up going back to stock and taking the updates. The lack of development for the Verizon S6E basically did me in. :crying: I activated the advanced calling and the wifi calling option and I took a call and noticed the icon in the top left of the phone screen. After that call, when I am connected to wifi and making a call the icon has disappeared. I have performed a cache wipe and did a factory reset to no avail. I also tried to toggle the wifi calling feature on and off and I still do not see the icon. Anyone with a similar issue or that can help? Thanks!
If I remember right, the WiFi calling will only work as needed. So I don't think it will always be on.
I may be wrong though.
Thanks, I was wondering whether it determines which route will result in better connectivity. If anyone else has an idea about this I'd be happy to hear!
Yeah it only uses wifi if you have very low signal and strong wifi, or no signal and wifi.
Thanks, I figured it is operational by just going to airplane mode and switching on wifi. Icon came back and calls successful over wifi. Much thanks.
I have this strange issue that has been with me almost since the beginning. I haven't been able to trace when it happens, but it now seems almost 100% of the time.
I only have WiFi in the house (wifi6, if it matters). If I go out, I only have 4G (I left only 4G and disabled 5G). I have no data until I put the phone into airplane mode and back, or I disable and re-enable mobile data.
Same thing when I go back in the house: no data until I disable and re-enable WiFi.
I've disabled the option for 'always-on mobile data' or similar, it's quite a battery drain if there's no cell signal.
Seems like a very strange bug, I don't have this with any of my other phones.
So you have both WiFi and 4G enabled and they don't switch seamlessly?
Exactly. I always have to restart each one of them, usually by toggling airplane mode. Was wondering if anyone else ran into this issue.
Ok this really is strange. There are 2(!) different toggles to enable data switching between WiFi and 4G, but for me it works flawlessly without them! As soon as I get out of my home WiFi range, 4G kicks in, and when I get in range again, the phone connects to my WiFi...
Hi, i have this problem too but it's not always.
I have a wifi 6 router too.
I also have problems switching from wifi to 4g. Need to toggle airplane mode on/off. 5g deactivated. No wifi 6 here.
I always assumed my vpn is causing problems during the switch to 4g. But hearing others have the same problem i would assume its zenfone problem.
I never had any issues in this area with my ZF8. With the option to have cellular always on I could walk out of my WiFi zone during a video call and no drop or short pause would appear.
With this off the network need a few second to work, and some apps need to be refreshed/restarted to gain connection. Never needed to toggle connection for this to work.
Maybe a reset would be enough or check for updates.
Ah, exactly! It does not necesarily need a network restart, but some apps just lose connection for a while, which can be from a few seconds to >1h. Which is even more weird as the icons are showing full connectivity. I would go out of the house, do stuff, come back later and I would only get the notifications when I'm back inside the house.
Rarely I had the connection drop completely (no signal) when switching, but I haven't noticed this happening since the last update.