Database Develop

Vehicle chargers won't work...

Okay, I'm stumped. I'm already getting a replacement device from HTC under warranty so my problem is solved, but like many of you, I HATE NOT HAVING AN EXPLANATION FOR THINGS!
I'm also wondering if anyone else has had this problem? About 10-Days ago my Kaiser (Tilt) stopped charging via the automotive charger. The A-C charger works fine, but the vehicle charger sent to me with my device from AT&T completely stopped charging my device. I went to the AT&T store & bought a new charger, It didn't work. I changed power points, & cigarette lighter in the vehicle &, it wouldn't work. I tried the charger in the vehicle of two different AT&T sales guys & also tried multiple chargers, & it wouldn't work. Is there any reason why the unit would lose it's ability to charge via a vehicle charger while still retaining it's ability to charge through USB to computer & through the A/C home charger? It seems to me that if the charge portion of the MB was fried, then all charging would be affected.
So how can my device charge fine through all means EXCEPT the vehicle charger?
Again, AT&T is sending me a new device, but I hate not having an explanation for the problem, drives me Nucking Futs!!!
Any ideas, anyone?
Thx!

I dont want to sound rude but have you checked your power settings?
Under the "Advanced" it has a option for "When device is turned on, do not charge the battery when connected to the PC."
If this is ticked it will not charge via the in car charger.

It's a known issue, not just with the Tilt
I had the same problem with my Axim X50 and X51v.
The original sync/charge cable wouldn't charge from the car's lighter, while non-branded cables did so without any problems at all.
This happened with other Axims as well, so I know that it wasn't a defective unit.
I then purchased an HP Ipaq HW6910, and encountered the same issue with my wife's Mazda 5 - the HW6910 woudn't charge if the cable was connected to the charger, when I started the car. It only worked if the adapter and cable were disconnected while staring the car. This did not happen with my Mazda 3 or my Mitsubishi.
And another thing I discovered, is that some cables are not designed for use with car chargers, but they work perfectly with AC chargers.
I bought a couple of retracting sync/charge cables for my HW6910, they worked only when connected to the mains. But regular cables worked perfectly with both power sources.

Jygar said:
I dont want to sound rude but have you checked your power settings?
Under the "Advanced" it has a option for "When device is turned on, do not charge the battery when connected to the PC."
If this is ticked it will not charge via the in car charger.
Click to expand...
Click to collapse
OF COURSE I DID.
Yeah, It charges fine from the PC, & from an A/C source. But the HTC TYTNII car charger that came with my device, as well as replacement car chargers don't work.
wisniak said:
I had the same problem with my Axim X50 and X51v.
The original sync/charge cable wouldn't charge from the car's lighter, while non-branded cables did so without any problems at all.
This happened with other Axims as well, so I know that it wasn't a defective unit.
I then purchased an HP Ipaq HW6910, and encountered the same issue with my wife's Mazda 5 - the HW6910 woudn't charge if the cable was connected to the charger, when I started the car. It only worked if the adapter and cable were disconnected while staring the car. This did not happen with my Mazda 3 or my Mitsubishi.
And another thing I discovered, is that some cables are not designed for use with car chargers, but they work perfectly with AC chargers.
I bought a couple of retracting sync/charge cables for my HW6910, they worked only when connected to the mains. But regular cables worked perfectly with both power sources.
Click to expand...
Click to collapse
Funny, I just ran out to the truck & grabbed one of the guys Blackberry chargers & it looked like it was working. But SK Tools reports an even bigger (negative) amp draw (like discharging twice the normal rate). So with the BB charger it dischages even faster. Maybe reversed polarity Guess I should've checked first. That's a moot point now though as I await my new unit. Weird though.

Well i was using a BB charger that worked fine up until this morning. i bought my phone when it first came out so it wasnt easy to find a charger made for it at the time. i never had a problem until today. i also noticed that the Usb terminal on my device was bent. i called htc but they charge way too much to fix it. i have no idea how or when the terminal broke but it does still charge when pluged into pc or into the wall. ill have to spend $80 to have ppctechs fix it.

wassup, i`m in SF Cali, I had a att 8525 that was doing the same thing. I assumed it was the phone when it 1st started happening. After a week or so it was bothering me so i started playing with it trying to figure out if it was a setting, bad flash, or hardware. I noticed that if the phone was off it wood charge but not if it was on. I started flashing my phone and testing (for trouble shooting purposes) and for the first 2 or 3 roms problem still existed, then one of the roms i flashed to would turn on the back light as if it was charging but no LED or charge, when this started happening I realized that if i turned my fone off it wood start charging and continue to charge when i booted the fone back up. So if when i got in the car i pluged in/ shutdown/ waited like 45 sec or 1 min. / then booted it would temp. fix the problem for as long as my fone was on the cable. At some point after that many weeks/roms later i noticed it was working correctly again, So I had decided it was a glitch in the rom, But i`m not a Dev. or fone guru so I really dont know what it was, but hope this helps someone.... PEACE!! ~bboyphrog1~beatz`n pieces krooh~

flexte said:
Well i was using a BB charger that worked fine up until this morning. i bought my phone when it first came out so it wasnt easy to find a charger made for it at the time. i never had a problem until today. i also noticed that the Usb terminal on my device was bent. i called htc but they charge way too much to fix it. i have no idea how or when the terminal broke but it does still charge when pluged into pc or into the wall. ill have to spend $80 to have ppctechs fix it.
Click to expand...
Click to collapse
The slight diagonal slant on the bottom right? It's supposed to be like that. All AT&T Tilts (and I'd assume TyTN II's, but I've never had one to compare) have a mini-usb port that looks that way.

i looked at a 8525 and the usb terminal was straight. i even took a pencil and straightened mine out. it should be bent. that wouldn't make sense because the charges slot is not bent. i think the problem is that one side of the terminal is not soldered to the board and can easily be broken. in another thread 3 people have the same issue. as far as the car charger goes ill do some testing but until today it was charging fine while the phone was on.

this issue is known ,it even happens with the htc tynt.... by simlpy rebooting while in the charger it starts working again ..at least with mine.

I've had the same problem. I went to the lcoal AT&T store and they said they never heard of it so I thought it was just me. It looks like many of you have the issue. I wish I knew what it was. It was really bad with my 8525,

i thought Faria developed a cab to fix this issue in the hermes forum? might be worth having a search for it and when i get home i will see if i have a copy on my pc.

any of you guys get anywhere with this? I have exactly the same problem. posted in a couple of other threads actually.
Not sure whether the usb port is damaged, but it's certainly is slightly "down" on the right hand side.
It charges perfectly on the mains and perfectly from usb, but not in the car.
I have used a normal car charger, spent £50 on a Carcomm powered mount and tried one of the separate chargers that you plug the standard mini usb cable into. Nothing works. This is driving me crazy (if you'll excuse the pun!) a the primary reason I bought the Kaiser, was for GPS.
Thanks

well i also just found out 2 of my minisync cables dont work anymore. 1 of them still charges the phone but neither of them sync the phone anymore. it still syncs fine through a normal usb cable.

I am using a moto Razr car charger and it works fine so far.

Okay, confirmed on my replacement Tilt: The USB port is arrow straight. Someone earlier mentioned it being lower on the right side & indeed my DEAD DEVICE was as such. Looks like a bad job of connecting the port to the device.
NOTE!!!!!!
It's a good idea to take a look at your charger before you plug it in to make sure the charger USB connector is not bent or mi-sshappened.

i have the same problem i went through 4 att car chargers adn 5 phones. They are crap. Its not the phone its the charger if you play with it you will see that it comes and goes. The end tip on the charger is bad doesnt make a good connection. i have yet to find a good car charger.

Mine stopped charging using the car charger supplied and a brodit. A friend's kaiser charges OK with the same chargers.
No-one has mentioned it in this thread, but my phone, shows "charging" in the battery control panel and the LED lights up to confirm this. The percentage charge value decreases as though it isn't being charged!
As others have done I noticed that the corner of the plastic centre of the connector nearest the reset hole was slightly bent and I assume (though can't remember doing so) that I missed the reset hole with the stylus tip and pushed it in. Menu driven resets for me from now on!
HTC Europe didn't know anything about this fault, so seem to be happy to repair / replace it under warranty. It's with them at the moment, so I'll have to wait and see.
RSVRover

faria said:
this issue is known ,it even happens with the htc tynt.... by simlpy rebooting while in the charger it starts working again ..at least with mine.
Click to expand...
Click to collapse
that didnt work for me. only one of my chargers work now.

RSVRover said:
Mine stopped charging using the car charger supplied and a brodit. A friend's kaiser charges OK with the same chargers.
No-one has mentioned it in this thread, but my phone, shows "charging" in the battery control panel and the LED lights up to confirm this. The percentage charge value decreases as though it isn't being charged!
As others have done I noticed that the corner of the plastic centre of the connector nearest the reset hole was slightly bent and I assume (though can't remember doing so) that I missed the reset hole with the stylus tip and pushed it in. Menu driven resets for me from now on!
HTC Europe didn't know anything about this fault, so seem to be happy to repair / replace it under warranty. It's with them at the moment, so I'll have to wait and see.
RSVRover
Click to expand...
Click to collapse
Please let me know the outcome. mine is getting worse by the day.

Now I'm confused.
Because the device charges over USB I just assumed it would draw <500mA (the max output of a USB port) but the specs say it draws up to one amp.
Having owned a high-drawing device before (Axim x50v) I know that trying to pull this out of a USB port can blow your motherboard. So are these safe to charge over USB??? How does the device know whether its being charged over USB or mains - are there different charging pins on the connector?

[Q] Only charging from Sony chargers?

So, for the past couple of days I've run my battery pretty much dry, when I got to a charger it was at about 6-12% both times. What I've noticed is that my phone doesn't seem to charge from anything except the charger it came with (in the dock... now that I think of it, I should probably have tested that as well, so it isn't just shutting down USB when low on battery) when it is in this low-battery state, nor does it appear in ADB. I tried shutting the phone off and charging like that, but it didn't work. As I am typing this, the phone (currently at a much higher charge) is successfully charging from exactly the same machine and same USB cable that it wouldn't work with last night while at 6%... what gives?
Has anyone else experienced this?
For the record I am running CyanogenMod nightlies (2013-06-10), however I am finding it difficult to believe that software would have an impact on this.

Rekoil said:
... What I've noticed is that my phone doesn't seem to charge from anything except the charger it came with...
Click to expand...
Click to collapse
That's strange. I'm currently using my. Old x10 charger and got no trouble. The manufacturer should not have any impact for charging. You can use an iDevice charger if you really need juice. ( of course with the right cable )
Rekoil said:
...I tried shutting the phone off and charging like that, but it didn't work.
Click to expand...
Click to collapse
I believe it's CM that not allows off charging... If I want to charge my old x10, I had to tun it on. If I connect the charger the green light tun on. So it go into flashmod.
Rekoil said:
I am finding it difficult to believe that software would have an impact on this.
Click to expand...
Click to collapse
I don't know how deep dose CM control the charging. Seems to be enough to make troubles... An answer from a dev would be welcome.
Hope I could help a bit.
"I know that my English isn't perfect, but I still hope it's comprehensible." Send over the cool Xperia Z

naphets8 said:
That's strange. I'm currently using my. Old x10 charger and got no trouble. The manufacturer should not have any impact for charging. You can use an iDevice charger if you really need juice. ( of course with the right cable )
Click to expand...
Click to collapse
Well like I said, at the moment (at 80%) it is charging fine using all manner of chargers (Apple iPhone charger included). It is only when I really need it that it doesn't seem to want to charge from "lesser" chargers
naphets8 said:
I believe it's CM that not allows off charging... If I want to charge my old x10, I had to tun it on. If I connect the charger the green light tun on. So it go into flashmod.
I don't know how deep dose CM control the charging. Seems to be enough to make troubles... An answer from a dev would be welcome.
Click to expand...
Click to collapse
I guess I will have to restore Sony software on it and try at some point. It certainly doesn't seem like there is a good reason for this behaviour to be hardware related, I mean what if I didn't have the dock? (Again, need to test if the original charger will charge via USB in low battery state)
naphets8 said:
"I know that my English isn't perfect, but I still hope it's comprehensible." Send over the cool Xperia Z
Click to expand...
Click to collapse
Not as bad as you seem to think

Ok, I think I've nailed this down. My Xperia Z dropped to 18% at some point during the weekend. And all I had to charge it with was an iPhone charger (providing up to 1.1A so that's still not too bad) and a USB cable without a data pair. This didn't start charging. However, luckily my friend had an LG charger with a USB cable containing data pairs. This did start charging! (And his phone charged using my iPhone charger with data-less USB cable) Unfortunately I am an idiot and didn't think to try his cable with the iPhone charger, but at least this is a start! (I'm starting to believe it is the iPhone chargers somehow, which is strange because electricity is electricity, and chargers don't discriminate)

I use my old N900 charger
Sorry to hear you have problems with the charger, I use my N900 charger to charge anything (that charges by micro USB - Including my Xperia Z) around the house with no problems. I can't charge the phone in a MAC or PC USB port if the device is not detected (even if the port has power), but I found out that lots of devices behave like this (I guess its a good way of forcing users to buy a "quick" charger).
Rekoil said:
Ok, I think I've nailed this down. My Xperia Z dropped to 18% at some point during the weekend. And all I had to charge it with was an iPhone charger (providing up to 1.1A so that's still not too bad) and a USB cable without a data pair. This didn't start charging. However, luckily my friend had an LG charger with a USB cable containing data pairs. This did start charging! (And his phone charged using my iPhone charger with data-less USB cable) Unfortunately I am an idiot and didn't think to try his cable with the iPhone charger, but at least this is a start! (I'm starting to believe it is the iPhone chargers somehow, which is strange because electricity is electricity, and chargers don't discriminate)
Click to expand...
Click to collapse

Ok. It's effectively a start of and answer. It make me believe that the phone communicate somehow someway with the charger. But that sounds unrealistic.
You wake up my curiosity. Will try to look at this. But it will take some time.
"I know that my English isn't perfect, but I still hope it's comprehensible." Send over the cool Xperia Z

zunido said:
Sorry to hear you have problems with the charger, I use my N900 charger to charge anything (that charges by micro USB) around the house with no problems. I can't charge the phone in a MAC or PC USB port if the device is not detected (even if the port has power), but I found out that lots of devices behave like this (I guess its a good way of forcing users to buy a "quick" charger).
Click to expand...
Click to collapse
That's odd, a micro USB cable doesn't change by the manufacturer, except if they change de voltage, i use the Sony cable and a GS3 usb cable at work, no any problem.
Anyway just in case i always prefer to use the manufacturer cable to avoid damage my phone.

QualQuek said:
That's odd, a micro USB cable doesn't change by the manufacturer, except if they change de voltage, i use the Sony cable and a GS3 usb cable at work, no any problem.
Anyway just in case i always prefer to use the manufacturer cable to avoid damage my phone.
Click to expand...
Click to collapse
We don't think it is the cable (unless it is a cable which only has the power pair and no data pair, that could be a problem), but rather the charger, that is causing problems.

[Q] Battery drain while using the phone connected to wall charger

Hi all, I have never experienced this kind of wierd issue with any of my past phones. When i would play games or say watch a movie on phone,( my last one was Htc One X), i would usually connect it to a charger so that the battery keeps charging slowly, and it worked with each of my past and even my gf's galaxy s4. But with XZ, the battery keeps continuously discharging. Anyone got any fix for this? With the kind of weak battery XZ has, it is a highly needed basic feature. I even tried with a 2A S4 charger, but to no effect. I even tried the modding of usb cable by shorting the data wires (the green and the white wire cut and insulated), still no improvement.
I have been using existenz v1.5.5 kk, and i can see that there is an option of fast charge in performance control. But turning it on doesnt make any change. Does the kernel not support fast-charge?Can anyone share any insights? It feels stupid to have to lay the phone down letting it to charge by itself olny to get all discharged within 3 hours.

billamin said:
Hi all, I have never experienced this kind of wierd issue with any of my past phones. When i would play games or say watch a movie on phone,( my last one was Htc One X), i would usually connect it to a charger so that the battery keeps charging slowly, and it worked with each of my past and even my gf's galaxy s4. But with XZ, the battery keeps continuously discharging. Anyone got any fix for this? With the kind of weak battery XZ has, it is a highly needed basic feature. I even tried with a 2A S4 charger, but to no effect. I even tried the modding of usb cable by shorting the data wires (the green and the white wire cut and insulated), still no improvement.
I have been using existenz v1.5.5 kk, and i can see that there is an option of fast charge in performance control. But turning it on doesnt make any change. Does the kernel not support fast-charge?Can anyone share any insights? It feels stupid to have to lay the phone down letting it to charge by itself olny to get all discharged within 3 hours.
Click to expand...
Click to collapse
Charging is really a problem for XZ. Anyways, shorting the data wires won't help, try switch to a stronger cable that's capable of transferring larger amount of electricity when you're using the 2A charger (many of those cables aren't able to transfer enough amount of electricity).
Also, when your phone is really fully loaded and became very hot, just as when you use it for navigation in your car under the sun, the charging speed will decrease (I don't even know why). The charging speed decreases either when you're touching the screen or when it's hot.
Anyways, try better cables first and see if it helps. The docking system is also likely to charge faster.

Darren_J said:
Charging is really a problem for XZ. Anyways, shorting the data wires won't help, try switch to a stronger cable that's capable of transferring larger amount of electricity when you're using the 2A charger (many of those cables aren't able to transfer enough amount of electricity).
Also, when your phone is really fully loaded and became very hot, just as when you use it for navigation in your car under the sun, the charging speed will decrease (I don't even know why). The charging speed decreases either when you're touching the screen or when it's hot.
Anyways, try better cables first and see if it helps. The docking system is also likely to charge faster.
Click to expand...
Click to collapse
I used a whole bunch of cables. The HTC one actually works as an anti-charge cable lol, it eats up battery even when the phone is left on charge unused. I had high hopes with the S4 cable, which turned out to perform same as the stock Sony one. Guess I have to live like this..

billamin said:
I used a whole bunch of cables. The HTC one actually works as an anti-charge cable lol, it eats up battery even when the phone is left on charge unused. I had high hopes with the S4 cable, which turned out to perform same as the stock Sony one. Guess I have to live like this..
Click to expand...
Click to collapse
Sorry to hear that the cables you tried all failed. Did you try using the docking system? They should perform better though.
I mentioned switching cables because I had a "anti-charge" cable before, lol. I did some research afterwards and finally got some 22AWG cables and they really made a difference. It's said that they're capable of transferring 3A electricity and it's really different from all other cables I've used. They're just about $2 each because they're handmade, I can give you one if you wanna have a try.
Also, charging by AC power should be better than using the power of cars' lighter. I'm using my docking system with the SONY stock charger w/ ac power. Never disappointed me.

Darren_J said:
Sorry to hear that the cables you tried all failed. Did you try using the docking system? They should perform better though.
I mentioned switching cables because I had a "anti-charge" cable before, lol. I did some research afterwards and finally got some 22AWG cables and they really made a difference. It's said that they're capable of transferring 3A electricity and it's really different from all other cables I've used. They're just about $2 each because they're handmade, I can give you one if you wanna have a try.
Also, charging by AC power should be better than using the power of cars' lighter. I'm using my docking system with the SONY stock charger w/ ac power. Never disappointed me.
Click to expand...
Click to collapse
Dude you might not be able to give me even if you wanted to.. I am in india and the shipment cost will be excessive. Thanks a lot btw.
I flashed Carbon KK rom and the charging is comparatively better. Atleast it doesnt drain while i use the phone for browsing etc, connected to a wall charger. But if I play games or watch videos on speaker, it does to some extent. I bought one more charger, a Nokia made 750 maH charger (AC 20N) which again is wierdly same in performance compared to both the 1.5A Sony and 2A Samsung. What I think is as you said, the wire makes all the difference. A 2A non detachable is the need of the moment for XZ it seems..

Anti-charge cable?
Xperia™ Z (C6602) with Tapatalk

From my experience usually Google Play Services is the culprit for hot phones and battery drain. What I did when on stock 4.4.2 was i uninstalled updates for the services and my battery life improved by a lot. Although it does come with the downside that some apps like youtube won't work with the older version (easy work-around by using chrome to go to youtube instead =P)

Since I own that phone, I've been facing the same problem of slow charging speed (actually discharging when using some applications)
The more problematic case in when I'm using the phone in car when driving even if I'm using a powerful car charger (Anker).
In the past I also have tested number of diffferent charger and cables (including original Sony car charger) without seeing *any* improvement.
Recently I've decided to took time to make a comparison test with a colleague Nexus 5. We have connected it in my car to the same charger and used in the exact same configuration (Waze navigation app running) for a one hour drive on the same work->home daily path where I use usually my Xperia.
The measured results have shown for the Nexus a 30%/hour increase of battery level opposed to the Xperia 10%/hour decrease I'm facing every other day.
Later, using "Android tuner" application battery monitoring tools, I've been able to measure that, even when using a 2.2 Amp capable charger, the Xperia isn't able to "suck" more that 700/800mAmp input current most of the time.
To go further I've asked in the french forum where I've posted those figures if any people had been successful to have the Xperia battery level increasing in the same configuration. I have got only answers of other people acknowledging having the same problem as myself.
Then I've also asked people in the "accessories" section of a car owners (Toyota) vehicle forum: found people having the same issue are also owning Sony models.
Also asked another colleague who who owns a Xperia model Z1: ditto.
I definitively start to think that there is a defect is a in the battery charging regulation system of the whole Xperia range.
BTW: I will be very interested if anyone using an Xperia Z in car with navigation application running without those issues could post details about his charger brand and model, and how much battery percent/hour increase he his actually getting with that setup.
Sorry for the long message and thanks for your attention

Fast charging issue

So my note 9 (snapdragon) is never using fast charging and even if i manage to get it to give me fast charging it gives 1 hour 39 minutes to charge and takes 3 hours, when i charge by cable charging with disabling the fast charging setting it charges in 2 hours 10 minutes while it is cable charging not giving me fast, with the setting enabled it charges in 1 hour 59 minutes.
One side of the type-c never gives fast charging and the other side writes fast charging for 4-5 seconds then switch to cable charging and rarely doesn't switch but the charging time is 3 hours as i mentioned.
I tried everything possible other than trying to flash another software it is with the stock but unlocked.
I cleaned the socket, used 10 different chargers with different cables, wiped cache and tried safe mode and more.
Sorry for making it a long post but this problem is driving me crazy and i want to know can it be software issue not hardware because the phone is used for 2 months and the socket can't be cleaner, and if i flash the stock rom again will it be locked by T-mobile and i would need to unlock it again?
Thanks alot.

First of all, try to change the cable that 98% of the time is the problem when having these types of issues . Then consider the fact that the battery's temp influences the time needed for charging so if it's hot, software will decrease power in charging so that will give a longer time to charge. Even using the phone while charging or leaving apps in background will extend time for charging.

I have posted this so many times.
Samsung uses cheap USBc connectors that short out. Once you lose FC the only way to get it back is so get a new USBc installed by Samsung or a third party. This happened to me about 4 months after I got phone. I never fixed but I will never buy Sammy again. Its not your cables, its not the power cube, its the connector on the actual phone.

TokedUp said:
I have posted this so many times.
Samsung uses cheap USBc connectors that short out. Once you lose FC the only way to get it back is so get a new USBc installed by Samsung or a third party. This happened to me about 4 months after I got phone. I never fixed but I will never buy Sammy again. Its not your cables, its not the power cube, its the connector on the actual phone.
Click to expand...
Click to collapse
In every case, better Sammy's phone USB c connector then iPhones phone lightning connector because after a year you can't even charge the phone at all for having intermittent false contacts when you plug in the cable for the phones connector going bad....

TokedUp said:
I have posted this so many times.
Samsung uses cheap USBc connectors that short out. Once you lose FC the only way to get it back is so get a new USBc installed by Samsung or a third party. This happened to me about 4 months after I got phone. I never fixed but I will never buy Sammy again. Its not your cables, its not the power cube, its the connector on the actual phone.
Click to expand...
Click to collapse
It's possible the the USB C connection is faulty, it's also possible it's a faulty charger cable or even a faulty charger .
Eliminate one by one, buy a good USB C cable to check if that cures the problem, it often does.
Whilst as Tokedup says it may be the usb socket in the phone as according to his post he didn't fix the problem it's not possible to conclusively determine the cause.
It's unlikely to be caused by software, but high ambient or high battery temperature will lead to charge rate reduction
Maybe try an app like accubattery, this will show the charge rate in mA.
With a genuine charger and cable fast charge will reach a maximum of 2800mA
https://play.google.com/store/apps/details?id=com.digibites.accubattery

joedellosso69 said:
First of all, try to change the cable that 98% of the time is the problem when having these types of issues . Then consider the fact that the battery's temp influences the time needed for charging so if it's hot, software will decrease power in charging so that will give a longer time to charge. Even using the phone while charging or leaving apps in background will extend time for charging.
Click to expand...
Click to collapse
Well i tried everything you said with no success.
The problem is the phone isn't fast charging at all.
I believe it's the phone socket actually.
Thanks anyways

TokedUp said:
I have posted this so many times.
Samsung uses cheap USBc connectors that short out. Once you lose FC the only way to get it back is so get a new USBc installed by Samsung or a third party. This happened to me about 4 months after I got phone. I never fixed but I will never buy Sammy again. Its not your cables, its not the power cube, its the connector on the actual phone.
Click to expand...
Click to collapse
I think you are right but i didn't want to believe it because i am not going to change it and risk opening my phone i can try and live with that.
Thanks

paul_59 said:
It's possible the the USB C connection is faulty, it's also possible it's a faulty charger cable or even a faulty charger .
Eliminate one by one, buy a good USB C cable to check if that cures the problem, it often does.
Whilst as Tokedup says it may be the usb socket in the phone as according to his post he didn't fix the problem it's not possible to conclusively determine the cause.
It's unlikely to be caused by software, but high ambient or high battery temperature will lead to charge rate reduction
Maybe try an app like accubattery, this will show the charge rate in mA.
With a genuine charger and cable fast charge will reach a maximum of 2800mA
https://play.google.com/store/apps/details?id=com.digibites.accubattery
Click to expand...
Click to collapse
I already tried alot of cables and chargers so i am sure it's not one of them and now i am nearly certain it's the socket since you said it's unlikely to be a software issue, but i really wanted to know what could've caused it because i am sure i didn't do anything wrong.
I have been monitoring accubattery for a month now everytime i charge the phone. The mA is always between 800-1200mA and the phone takes nearly 2 hours to charge.
Thanks alot mate

just to be sure that it is not software related, remove all the battery optimization related 3rd party apps. clear cache and test the phone with stock usb cable and charger that came with the phone. what i had experience is that my note 9 SM-960F is sencitive to charger. if i use a third party fast charger or cable, it give me some sort of trouble like overheating or slow charging. so make sure you are using stock charger and cable that came with phone.

Munawar Mehmood said:
just to be sure that it is not software related, remove all the battery optimization related 3rd party apps. clear cache and test the phone with stock usb cable and charger that came with the phone. what i had experience is that my note 9 SM-960F is sencitive to charger. if i use a third party fast charger or cable, it give me some sort of trouble like overheating or slow charging. so make sure you are using stock charger and cable that came with phone.
Click to expand...
Click to collapse
I wiped data factory reset and cleared cache and tried safe mode so i don't think it's any of that.
the last try will be flashing the stock rom again but i am hesitant because i am afraid the phone will be locked again by T-mobile and i won't be able to unlock it
Thanks

Why not get a Samsung wireless quick-charger and try it?

A wireless charger will not be faster than cable charge but I would get one so you don't wear out that port to where it doesn't interface with a computer if needed in the future. Btw all my new phones thats the first thing I turn off is fast charging it degrades battery more over time.

TokedUp said:
I have posted this so many times.
Samsung uses cheap USBc connectors that short out. Once you lose FC the only way to get it back is so get a new USBc installed by Samsung or a third party. This happened to me about 4 months after I got phone. I never fixed but I will never buy Sammy again. Its not your cables, its not the power cube, its the connector on the actual phone.
Click to expand...
Click to collapse
When I purchased my note 9 I did a post somewhere where I said the weakest link in this phone is the Charging port. And so right from the first week I got a wireless charging pad.
Also during the rainy season I keeps saying there is moisture in the port. Basiclly god help you if you live in a place with high humidity.
Like you this is the last Samsung Note I will buy in this life. My Audio packed up after the update. I suspect the over heating caused this. And their support is outsourced in India so they don't give a hoot about your issues.
To the OP.
Try a wireless charger if that fast charges Then you know its a port issue. If that also does not fast charge then its a chip / board issue.
I predict all note 9 users are going to see more and more problems as the over heating causes components to start to fail.
You can get a new USB port with flex cable for like 4$ on ali express go for it.

Anyone having wireless charging issues?

I only got my phone last week but I'm already seeing an issue where it will stop wireless charging. If I'm just using it for a while and then go to put it on the charger and it will not charge or indicate that it's charging. I have been keeping a simple Spigen case on it but that doesn't seem to matter - did the same thing case or no case. I also tried multiple wireless chargers - same on all of them. It's definitely aligned properly too.
I do have Battery Care turned on (custom, after 10pm) - but even when that is active it still shows that it's charging and everything functions as expected. And this has happened outside of those specified BC hours.
A restart seems to bring it back - but something is up given that it's happened a couple times already in less than a week. Anyone else seeing this?
I'm just waiting for it to happen again before reaching out to Support.

Follow up: it just did it again this evening.
I wanted to avoid restarting the phone just to see if I could get it working again. I tried a couple chargers again, no sign of charging at all. I went into Battery Care and turned it off - still no charging. I plugged a cable in to charge and it worked normally. I waited a couple minutes, removed the cable again and then tried a wireless charger again and it worked this time!
I'm leaving Battery Care off and have now restarted my phone again. Will see how it goes for the next couple days.
I also found this thread on Sony's forums: https://community.sony.ee/t5/xperia-1/xperia-1-ii-wireless-charging-stopped-working/td-p/3686459
I'm not sure he was having the same issue though, as it appeared his wireless chargers at least detected the device and tried to charge - they just couldn't establish the connection to do it. Though his solution did sound like it was the "custom" option in Battery Care that may be the culprit.

It did it again this morning. Plugging a wired charger got it to work again but I've emailed Support now. This is dumb. Will update with any additional troubleshooting or possible solution.

ack154 said:
It did it again this morning. Plugging a wired charger got it to work again but I've emailed Support now. This is dumb. Will update with any additional troubleshooting or possible solution.
Click to expand...
Click to collapse
What brand of wireless charger do you use?
Did the phone have idle temp before charging?

Brorom said:
What brand of wireless charger do you use?
Did the phone have idle temp before charging?
Click to expand...
Click to collapse
Multiple chargers. A 15W Anker charger, a 3 coil Ikea charger, a generic 10W charger at work, and a Pixel Stand. As it's happened I usually have multiple chargers around to test, so I've tried any of them available. Temperature hasn't appeared to matter. I definitely have not had the phone "hot" when trying it but I have also waited like a half hour or so to try it again thinking about potential temperature issues.
I also posted it to Reddit this morning on /r/sonyxperia and someone responded saying that there's a new update from Docomo that appears to call out a fix for wireless charging occasionally not working. So I'm hopeful that might be what I'm experiencing. Still waiting to hear something back from Support.
Reddit thread: https://www.reddit.com/r/SonyXperia/comments/i4r519/xperia_1_ii_wireless_charging_issues/

ack154 said:
Multiple chargers. A 15W Anker charger, a 3 coil Ikea charger, a generic 10W charger at work, and a Pixel Stand. As it's happened I usually have multiple chargers around to test, so I've tried any of them available. Temperature hasn't appeared to matter. I definitely have not had the phone "hot" when trying it but I have also waited like a half hour or so to try it again thinking about potential temperature issues.
I also posted it to Reddit this morning on /r/sonyxperia and someone responded saying that there's a new update from Docomo that appears to call out a fix for wireless charging occasionally not working. So I'm hopeful that might be what I'm experiencing. Still waiting to hear something back from Support.
Reddit thread: https://www.reddit.com/r/SonyXperia/comments/i4r519/xperia_1_ii_wireless_charging_issues/
Click to expand...
Click to collapse
I use one from Belkin. https://www.belkin.com/us/p/P-F7U083/
When I use the phone heavily and it's sort of hot it doesn't charge for a while. Once it's cold it works flawlessly. I have the US version, latest firmware. And an addition to that is my Spigen case.

only thing I noticed is that it is very picky about positioning, as it is a long phone it easy easy to miss place

I've got issue with an ikea wireless charger plugged to a Sony clock.
Issue fixed with an other cable from the clock to the charger.
Use quality cable like the stock Sony one.
Envoyé de mon XQ-AT51 en utilisant Tapatalk

I dropped mine on my wife's Samsung wireless charger, and it works.

Xperia 1 ii
I encountered the same issue today, "it says wireless chargering cannot start".Any one find out what is the problem?!

Help...
Purchased on release day directly from Sony Store online.
No issues with wireless charging until a few days ago.
Will first initially register as charging, but after 5 seconds, will stop and pop up window will indicate that wireless charging cannot start.
This issue is with several wireless chargers.
No issue with direct charging.
Tried BatteryCare function off/on, but no change.
Any assistance in helping resolve this will be greatly appreciated.
T-Mobile
XQ-AT51
Android 11
Build: 58.1.A.5.395
Thank you!

My phone works fine, but it is very critical about the correct position on the charger.

dragion said:
Help...
Purchased on release day directly from Sony Store online.
No issues with wireless charging until a few days ago.
Will first initially register as charging, but after 5 seconds, will stop and pop up window will indicate that wireless charging cannot start.
This issue is with several wireless chargers.
No issue with direct charging.
Tried BatteryCare function off/on, but no change.
Any assistance in helping resolve this will be greatly appreciated.
T-Mobile
XQ-AT51
Android 11
Build: 58.1.A.5.395
Thank you!
Click to expand...
Click to collapse
UPDATE:
For some sort of strange reason, the wireless charging has corrected itself.
The issue has disappeared and functioning as designed.
Call myself "Lucky"
Hope this doesn't happen again.